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Operations Analyst jobs at VillageMD

- 716 jobs
  • Epic Analyst - Cadence (Tyler)

    Christus Health 4.6company rating

    Tyler, TX jobs

    The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills: Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience: 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications: Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $60k-83k yearly est. 1d ago
  • Perioperative Analyst - Surginet and Anesthesia

    Midland Memorial Hospital 4.4company rating

    Midland, TX jobs

    Performs the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization's clinical software and the medical data gathered by that software. Responsible for coordinating the creation of continuous value in the application of clinical software and data to clinical practice, in response to the needs of the organization's various practitioners and caregivers, as well as overall organizational goals specific to the application of clinical practice. Responsible for promoting team work with co-workers, subordinates and personnel of other departments. Responsible for solving nonroutine problems, dealing with a variety of non-routine issues and interpreting a variety of instructions furnished in written or oral form. The application support analyst will communicate effectively verbally and via written forms. Additionally, analyst will demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise. SHIFT AND SCHEDULE Full Time: 8:00 AM - 5:00 PM; scheduled on-call (This is an on-site position) ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS General Responsibilities: Install, configure, support, and maintain software applications and tools as assigned. Cultivate and maintain excellent relationship with clinical staff and leadership in pursuit of constant improvement in the application of clinical IT assets, as defined by appropriate quality measures and objectives. Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application and clinical practice in general Develop and maintain documentation of all clinical applications as assigned, including that specific to the implementation, maintenance, end-user training, departmental workflows, quality measures, and other associated performance indicators associated with the successful use of the clinical tool or software package. Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity. Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards. Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality. Research and recommend new technologies to facilitate the performance of the hospital's business objectives. Ensure that all software and associated workflows meet hospital and industry standards. Undertake routine preventative measures to implement, maintain, and monitor software security and performance. Provide input to projects, training or information to individuals on tasks and projects which include a software component. Analyze and resolve faults, including those of both major and minor impact to the clinical application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures. Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects. Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies. Daily Operations: Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy. Perform maintenance activities in pursuit of all general responsibilities specific to position. Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities. Participate in projects at a level in accordance with respective job responsibilities. Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions. Coordinate productively with other hospital employees, including those within and outside the HIS department. Provide routine updates on ongoing tasks and projects to stakeholders, in accordance with HIS policies and procedures. Identify, research, and work to implement on areas of improvement within the assigned areas of expertise. Provide excellent customer service to all stakeholders who rely on service from the HIS department. Maintain excellent industry knowledge respective to the area of expertise EDUCATION AND EXPERIENCE Bachelor's degree in a relevant field (Computer Science, Life Science, Business or Informatics) required; will consider analyst and/or healthcare experience in lieu of degree. Registered Nurse with current Texas license preferred. Healthcare Informatics experience or equivalent clinical knowledge and\or licensure may be considered. 1-4 years of experience as a clinical informatics analyst required; consideration given for industry specific training. Preferred 4-10 yrs as a Clinical Informatics Analyst. Demonstrated skillset in Cerner Millennium, Nursing and Physician Documentation systems, Pharmacy and Medication Administration system. Demonstrated customer-service and communication skills required PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to: Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
    $45k-71k yearly est. 1d ago
  • Coordinator Scheduling Operating Room - Specialty Neurosurgery (San Antonio)

    Christus Health 4.6company rating

    San Antonio, TX jobs

    Coordinator Scheduling Operating Room facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The Coordinator ensures that all data entry is accurate, including demographic and financial information for each account. The Coordinator is responsible for the successful financial outcome of all patient services. The Coordinator communicates directly with patients and families, physicians, and nurses. This Job requires professional appearance, behavior, and good communication skills, along with dependability, flexibility, and teamwork. This advanced-level position is designed to promote the demonstrated knowledge and competency of the Coordinator Scheduling Operating Room to demonstrate the ability to use good judgment in making independent decisions to resolve customer issues in all routine operations. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, womens services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. SCHEDULING Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographics, financial information, guarantor information, and relevant notes associated with the encounter. Data fields include but are not limited to: address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, working diagnosis, and physician information. Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner. Review the schedule to ensure accuracy. Ensures each patient is assigned only one medical record number. Select the appropriate patient type based on the department and services required. Documents in account notes. Ensures orders are received and are consistent with tests/procedures. Confirms schedule with each physician daily; confirms a null schedule. CUSTOMER FOCUS Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Greets patients courteously and professionally. Calls patients by name. Ask patients if they may have special needs. Represents the Surgery department in a professional, courteous manner at ALL times. Works with other departments to resolve Scheduling issues in a timely and professional manner. ERRORS Makes minimal errors in performing scheduling/insurance verification See Error Policy and Procedure for target error rate percentage. Utilizes education information to reduce error rates. Requests additional education information when necessary. Demonstrates ability to select correct insurance plans. EDUCATION Provides focused education for staff as needed. Coordinate new hire training (if needed) Assure Healthstream education is completed timely. Attends the majority of Direct Connects OTHER Required to assist the hospital in the event of an internal or external disaster. Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. Supports the department in achieving established performance targets. Completes required training as needed. Performs all other duties as assigned. Job Requirements: Education/Skills High School diploma or equivalent required. Associate degree preferred with emphasis in Health/business-related field. Experience 6 months of scheduling experience preferred. Licenses, Registrations, or Certifications None required. Work Schedule: Varies Work Type: Full Time
    $39k-55k yearly est. 3d ago
  • Security Operations Center Analyst II

    Baylor Scott & White Health 4.5company rating

    Waco, TX jobs

    What We're Looking For Baylor University seeks Tier 2 - Tier 2 analysts are considered incident responders. The Tier 2 analysts will remediate serious attacks that are escalated from Tier 1 analysts by determining the scope of the attack, find all affected systems, and collect data for further analysis if needed. Tier 2 analysts assist Tier 1 analysts in resolving any incidents in the queue if not working on an escalation. Tier 2 analysts escalate incidents to Tier 3 analysts if they need assistance with the findings based on the severity of the incident. An Associates Degree in Cyber Security or adequate certifications such as CompTIA Security+ and one year of relevant work experience are required. A Bachelors degree and three years of relevant experience experience in Security Operations or similar role is preferred. A combination of education and experience will not be considered in lieu of one another. This position is a fully remote role that operates on a rotating shift schedule, offering flexibility while ensuring coverage across various time periods. Required Qualifications Rigorous and respectful of process. Strong attention to details. Strong time management skills with the ability for multitasking Information Security and operational oriented mind-set IDS - SIEM - Log Management, Vulnerability scanning technologies Intrusion and Information system corruption techniques Knowledge of security policies for information systems Autonomous and self-organized Critical thinking and analytical skills Great interpersonal and teamwork skills Applicants must currently be authorized to work in the United States on a Full-Time basis. What You Will Do Monitor security events received through alerts from SIEM or other security tools Investigates deeper on the detected behaviors when an incident is escalated by the SOC level 1 analyst Add context to the incident to understand the behavior, analyzing data from multiple tools and data sources Participates to the crisis management by providing support to the incident handler and the SOC Tier 3 analysts Create reports and visualizations of security attacks Tracks trends for metrics and reporting Works on the decrease of false positives Maintain the detection rules database Ability to comply with University policies and procedures Maintain regular and punctual attendance The budgeted salary or hourly range that the University reasonably expects to pay for this position is $75,000 - $80,000. The full salary range for this position classification is $61,883.47 - $102,107.73. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certification, analysis of internal equity, and other business and organizational needs. What You Can Expect As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages. Explore & Engage Learn more about Baylor and our strategic vision, Baylor in Deeds . Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!
    $75k-80k yearly Auto-Apply 2d ago
  • Change Analyst 3

    Hologic 4.4company rating

    Louisville, KY jobs

    Are you passionate about ensuring operational excellence within a Quality Management System? At Hologic, we are seeking a Change Analyst 3 to optimize our Documentation Control System. In this role, you'll facilitate and manage all change order activities in Agile, ensuring smooth transitions from initiation to implementation. You'll also support continuous improvement initiatives, assist with product changes, and play a critical role in maintaining compliance with quality and regulatory standards. If you thrive in a detail-oriented environment, enjoy collaborating across teams, and are ready to take ownership of key documentation processes, we'd love for you to join our team! Knowledge: Strong understanding of change order systems, including Agile and Oracle PLM systems (preferred). Knowledge of documentation control processes within a Quality Management System (QMS). Familiarity with FDA Quality System Regulations and ISO 13485 standards is a plus. Basic understanding of material disposition and product-related change processes. Skills: Exceptional attention to detail and data entry accuracy. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong interpersonal and communication skills to train and collaborate with cross-functional teams. Ability to manage and track multiple change orders from initiation to implementation. Analytical skills with the ability to use independent judgment to solve problems and optimize processes. Experience with Key Process Indicators (KPIs) and publishing status reports. Behaviors: Highly organized with a proactive approach to managing documentation and change order processes. A continuous improvement mindset, actively seeking opportunities to streamline and optimize workflows. Collaborative and adaptable, with a focus on supporting team members and business needs. Accountability and ownership in ensuring compliance and quality standards are met. Customer-service oriented with a focus on training and educating others on best practices. Experience: 4-6 years of experience in documentation control and/or managing change orders, preferably within a regulated industry (e.g., medical devices). Proven ability to manage change orders across their lifecycle, including approvals and implementation. Experience supporting internal, external, or third-party audits to demonstrate compliance with quality standards. Hands-on experience in industries regulated by FDA or ISO 13485 is highly preferred. Familiarity with integrating new business, products, or NPI activities into existing systems. Why join Hologic? We are committed to making Hologic the destination for top talent. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. The annualized base salary range for this role is $57,100-$85,600 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, education, business needs and market demand. Agency and Third-Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. #LI-NT1
    $57.1k-85.6k yearly Auto-Apply 60d+ ago
  • Billing and Operations Analyst

    Legacy Communities 4.6company rating

    Scottsdale, AZ jobs

    Are you looking for a career in a fast growing industry where you have the ability for growth and travel? Look no further! Legacy Communities is looking for a Billing and Operations Analyst that can work with a talented team to ensure the continued growth of the Company. By joining Legacy, you will become apart of our team and will work in an environment where we cultivate thriving communities where mutual respect and collaborative spirit are the cornerstones of every interaction. The Main function of the Billing and Operations Analyst position is to ensure accurate billing, maintain submetering methodologies, analyze cost recovery, and serve as a ManageAmerica expert. This role requires strong analytical skills, collaboration across teams, and the ability to interpret data to improve processes and maximize efficiency. In this role you will be responsible for the following: Billing Reconciliation & Accuracy: Work closely with internal teams to reconcile all billing rates across the company's portfolio, ensuring accuracy and compliance with company policies and regulations. Conduct flat rate analysis, including T-12 (Trailing twelve months) and monthly rate analysis, to identify trends, discrepancies, and opportunities for cost recovery. Ensure proper rate structures are in place and assist in resolving discrepancies in a timely manner to maintain financial integrity. Submetering Rate Analysis: Collaborate within a team to analyze, update, and maintain submetering rates and methodologies across the company's portfolio. Assist in evaluating rate structures to ensure they align with operational goals and industry best practices. Master Meter Recoup & Cost Recovery: Conduct in-depth analyses of Master Meter Recoup to identify operational inefficiencies. Provide data-driven recommendations to maximize cost recovery and improve utility recoup processes. ManageAmerica Subject Matter Expert: Serve as the subject matter expert (SME) for ManageAmerica, supporting the team with high-level troubleshooting, resolving complex issues, and managing tickets with the platform. Act as the primary liaison between the company and ManageAmerica for system-related concerns. Data Reporting & Insights: Develop and maintain reports to tract operational and financial data within ManageAmerica. Analyze trends and key performance indicators (KPIs), then effectively communicate findings to leadership to drive informed decision-making. Project Management and Operational Initiatives: Actively oversee and contribute to operational projects based on business needs. Coordinate cross-functional collaboration to improve processes, implement strategic initiatives, and enhance overall efficiency. All other duties as assigned Core Competencies Communication: Ability to write and speak clearly and concisely Energetic: Ability to work with a sense of urgency and understand the importance of timely completion of projects and follow through Detail Oriented: Ability to understand the details of a project and the importance of details and accuracy in completing tasks Problem Solving Skills: Ability to find a solution for and to deal proactively with work-related problems Decision Making: Ability to use good business judgement in making critical decisions Organized: Possessing the trait of following a systematic method of performing a task and maintaining an accurate record of the steps and documents involved Time Management: Ability to utilize the available time to organize and complete work within given timelines and work with a sense of urgency Self-Motivated: Ability to be internally inspired to perform a task using one's own drive and initiative Honesty, Integrity and Reliable: Ability to be truthful, credible and dependable in the workplace. Do what you say. Motivation: Ability to inspire others to reach a goal and to perform to the best of their ability. Role Qualifications / Skills/ Abilities Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field (or equivalent work experience) is preferred. Experience in billing reconciliation, submetering methodologies, and operational data analysis is strongly preferred. Experience in ManageAmerica with the ability to troubleshoot high-level issues is preferred. Strong Analytical and problem solving skills with the ability to interpret complex datasets. Efficiently operates assigned computer software and other equipment including but not limited to Microsoft Office Suite (Word, Excel, Power Point, etc.) Ability to pass a background check and drug screening. Valid driver's license required. Work Environment This is a full time, in office position, Monday through Friday. The role is primarily desk based involving a combination of independent analytical work and frequent collaboration with team members and other departments. Expect a dynamic and fast paced environment where attention to detail and problem-solving are key to success. Regular team discussions, data analysis, and system troubleshooting will be central to your daily responsibilities. The ideal candidate thrives in a setting that values both individual focus and teamwork, ensuring accuracy and efficiency in operations processes. Benefits Competitive Compensation Annual Vacation and Sick Leave Medical, Dental, Vision with additional ancillary options 401K Holidays
    $49k-68k yearly est. 60d+ ago
  • Legal Operations Analyst - Onsite Position

    Northeast Georgia Health System 4.8company rating

    Gainesville, GA jobs

    Job Category: Legal / Compliance Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: The primary responsibility of this position is under the supervision and direction of Senior Legal Counsel, perform contract management program administrative tasks and duties to ensure compliance with NGHS policies and regulatory and accreditation standards and requirements associated with contract management. Primary duties of this position include providing initial contract review for select types of contracts for Legal Counsel; performing contract management system administration tasks in accordance with standard work and best practices; providing assistance to contract management system users and tracking such requests to identify areas of opportunity for user training or system improvements; serving as a system administrator for contract management system and Docusign; and developing and running any system reports as requested by Legal Counsel or NGHS leadership. Minimum Job Qualifications * Licensure or other certifications: * Educational Requirements: Bachelors Degree * Minimum Experience: Two (2) years of experience in contract administration or contract management. * Other: Preferred Job Qualifications * Preferred Licensure or other certifications: * Preferred Educational Requirements: * Preferred Experience: * Other: Job Specific and Unique Knowledge, Skills and Abilities * Meticulous attention to detail * Ability to maintain organized system of physical and digital records * Ability to implement and consistently follow detailed standard work * Ability to function independently in performing work tasks and assignments * Excellent written and verbal communication skills with a focus on excellent customer service * Positive can-do attitude with a high level of professionalism * Knowledgeable about basic contractual elements * Skilled in multi-tasking in a dynamic environment * Knowledgeable and comfortable with continuous process improvement and change management principles * Extensive knowledge of contract management system with the ability to create and run various reports and quickly locate documents or other information requested by supervisor, Legal Counsel, or NGHS leadership Essential Tasks and Responsibilities * Serves as primary day-to-day system administrator for contract management system and DocuSign system, performing all routine system admin tasks in accordance with pre-established standard work and best practices. * Tracks all user assistance to capture metrics to inform team of trends and areas of opportunity for platform improvements, user training, or workflow structure. * Escalate contract management platform or DocuSign system issues to applicable vendor contact and tracking all applicable Help Desk tickets. * Developing and running any contract management platform or DocuSign system reports as requested by Legal Counsel or other NGHS leadership. * As delegated by Legal Operations Administrator or Legal Counsel, perform basic initial contract review for Legal Counsel in accordance with checklists and standard work developed by Legal Counsel. * Serves as the quality control and gatekeeper for contracts and agreements throughout NGHS, including assurances for the presence of Business Associates Agreements and supporting documents as appropriate. * Support Legal Counsel and perform tasks as assigned by Senior Legal Counsel. Department Specific Essential Functions * Serve as primary system administrator for DocuSign. * Serve as a system administrator for contract management system. * Serve as back-up in contract routing and tracking functions for Legal Counsel. * Serve as back-up administrator for legal matter management/ billing platform and assist with basic system administration tasks in the system as requested. * Develop and run standard and ad hoc reports within DocuSign and contract management systems, synthesize reports in tables, charts, and/or narrative format as requested by Legal Counsel or other NGHS leadership. * Provide and track user assistance in both contract management and DocuSign platforms. * Attends relevant meetings as necessary. Physical Demands * Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time * Weight Carried: Up to 20 lbs, Occasionally 0-30% of time * Vision: Heavy, Constantly 66-100% of time * Kneeling/Stooping/Bending: Occasionally 0-30% * Standing/Walking: Occasionally 0-30% * Pushing/Pulling: Occasionally 0-30% * Intensity of Work: Occasionally 0-30% * Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $41k-57k yearly est. Auto-Apply 30d ago
  • Revenue Operations Analyst

    Accredited Labs 4.2company rating

    Dallas, TX jobs

    Accredited Labs is rapidly emerging as the leading national provider of calibration services in the U.S., specializing in test and measurement equipment across industries such as aerospace, automotive, agriculture, food and beverage, life sciences, manufacturing, and packaging. Having completed over 20 tuck-in acquisitions in the past year-and with many more planned over the next 1-3 years-Accredited Labs is in a period of rapid expansion. Our mission is to build a cohesive national calibration network that leads the industry not only in size, but in technology, integration, and operational excellence. As we scale, our commercial and operations teams depend on unified systems and analytics to drive consistent revenue growth and customer experience across branches. The Revenue Operations (RevOps) function plays a critical role in aligning sales, marketing, and service performance data-ensuring that leadership has clear, actionable insight into growth opportunities and operational efficiency. Location - Dallas, TX (Hybrid in office schedule) Role Summary The Revenue Operations Analyst is a systems and data expert responsible for improving visibility, efficiency, and alignment across Accredited Labs' commercial operations. This role supports the design, maintenance, and optimization of the company's CRM, reporting, and financial data ecosystem to ensure reliable insights and scalable processes as the organization continues to grow. The analyst will partner closely with sales, marketing, finance, and operations leaders to build and maintain reporting infrastructure, streamline quote-to-cash processes, and improve data quality across customer systems. They will help ensure that data flows accurately between CRM, ERP, and operational platforms-creating a single source of truth for revenue metrics, pipeline health, and customer activity. This position is ideal for someone who enjoys problem-solving at the intersection of systems, data, and business strategy-and who can turn complex data into actionable insights that improve commercial performance. Key Responsibilities System & Data Management Enhance and standardize HubSpot CRM by developing and maintaining Standard Operating Procedures (SOPs) for sales activities, ensuring the technology enforces consistent data capture, stage definitions, and quoting practices across all sales reps. Continuously improve CRM structure and workflows to align with Accredited Labs' national sales model and acquisition-driven growth. Partner with IT and data teams to ensure CRM data integrates cleanly with financial, operational, and marketing systems, supporting a single source of truth for revenue performance. Reporting & Analytics Build and maintain reports and dashboards that visualize pipeline activity for both new and existing customers, with a focus on quoting performance, close rates, and sales velocity. Implement and manage HubSpot add-ons or integrations (e.g., forecasting, territory management, reporting extensions) that enhance analytics and operational visibility. Identify patterns and trends in customer acquisition, quoting efficiency, and revenue performance that drive strategy and process improvement. Conduct customer and market research to inform cross-selling and upselling initiatives - including identifying equipment types and service opportunities by industry vertical and calibration cycle timing. Cross-Functional Collaboration Act as a bridge between Sales, Marketing, and Operations to ensure processes, data, and insights flow seamlessly across teams. Drive sales performance by providing insight-based coaching and performance feedback to branch and regional teams. Train sales and branch teams on CRM best practices, data entry standards, and reporting use, ensuring strong adoption and adherence to RevOps processes. Experience Required skills 3+ years of experience in Sales Operations or Revenue Operations, ideally within a multi-location, service-oriented organization or startup. Strong understanding of sales process design and enablement, with a proven ability to create, document, and enforce well-defined, repeatable processes. Analytical and detail-oriented, capable of defining business questions, structuring datasets, and translating findings into clear, actionable recommendations. Excellent communication and collaboration skills, with the ability to work effectively across Sales, Operations, and Leadership teams to align objectives and priorities. Scrappy, resourceful, and results-driven - able to scope, size, and deliver both quick-turn requests and large-scale projects while balancing efficiency and quality. Nice to have skills Familiarity with data visualization and BI tools (e.g., Power BI, Tableau, or Looker) for performance tracking and leadership reporting. Experience integrating CRM data with ERP or operational systems (e.g., Indysoft, NetSuite,) Working knowledge of SQL or Python for data analysis and system integration. About Us Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction. We are a network of calibration companies that blend local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location. Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Accredited Labs does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits. Benefits We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including: Health Insurance - Comprehensive medical coverage to support your well-being Dental Insurance - Preventive and restorative care to keep you smiling Vision Insurance - Coverage for eye exams, glasses, and contacts 401(k) with Company Match - Plan for your future with our retirement savings plan and generous employer match Company-Paid Short-Term, Long-Term and Life Insurance - Peace of mind with fully covered life insurance Paid Time Off (PTO) - Enjoy a healthy work-life balance with paid time off Paid Holidays - Celebrate and recharge with paid company holidays Company-Provided Equipment - All necessary tools and technology supplied to help you succeed in your role Ready to join a team that's building something extraordinary? Apply now and help us redefine what's possible as we become the #1 calibration company in the world!
    $50k-72k yearly est. Auto-Apply 20d ago
  • Faculty Contract Operations Analyst

    Parkland Health & Hospital System 3.9company rating

    Dallas, TX jobs

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Primary Purpose Supports the validation and accuracy of data collection, monitors, analyzes the data and prepares documents of all the components of the Parkland Health /University of Texas Southwestern Medical School Contract. Minimum Specifications Education * Must have a Bachelor's Degree in Business Administration, Finance, or Health Care Administration. Experience * Must have two (2) years of related experience. Equivalent Education and/or Experience * May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Skills or Special Abilities * Must have a working knowledge of performance and financial analysis. * Must have the ability to interpret raw data, format and give formal presentations. * Must have strong computer skills, including spreadsheet, database management and word processing software. * Must be able to demonstrate a thorough working knowledge of Electronic Medical Record systems such as EPIC and timekeeping systems such as UKG. * Maintains working knowledge of billing modifiers, CPT, ICD10 and DRG coding systems. * Must have tact and diplomacy skills, and the ability to communicate with all levels of employees to include executive management and physicians. * Must be flexible and meet the demands of changing priorities with short timelines. * Must have good oral and written communication skills. * Must have proven organizational and time management skills. Responsibilities * Receives, analyzes and formats electronic data for professional clinical services to Parkland uninsured patients from University of Texas or the third-party administrator and submits analyses to department/division management. * Validates the accuracy of invoice data and prepares documents related to monthly payment * Tracks and consolidates adjudicated data to create ad hoc custom reports * Works collaboratively with Medical Affairs Office to ensure an accurate up-to-date provider file using the designated database and provides in depth analysis of provider and midlevel productivity. * Assists with the development and preparation of detailed audits and written reports such as program outcomes related to non-RVU components of the contract. Assists with the research of information contained in final reports/documents as needed. Assists with the development and analyses for presentation to Parkland Leadership and Board of Managers as needed. * Research local, state and national benchmarks related to compensation models and market rates, academic and non-academic. Collaborates with Accountants and upon management's directive prepares and provides documents necessary for fair market value analysis. * Closely examines and reviews all claims that are appealed for payment. Makes recommendations to management for approval or denial regarding appellate decisions. * Completes various MSA component reconciliation functions * Collaborates with internal and external information system billing programmers to ensure adherence to the Billing rules of adjudication. Works to ensure updates and modifications are put into place when necessary. Sample tests modification for quality assurance. * Tracks and monitors in detail Medical Administrative (Lead Physicians, Service Chiefs and Medical Directors) time logs by physician. Provides University of Texas Southwestern Medical School management with summary data for possible further analysis. Identifies trends relative to time productivity and time expectations. * Utilizes Accepted Unaccepted Claims Data (AUCD) and third-party payor data for analysis. Uses claims data to make decision driven recommendations to University of Texas Southwestern Medical School Faculty Contract management. * Contributes to the development of various Standard Operating Procedures (SOPs) and Business Rules. Job Accountabilities * Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. * Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. * Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus. Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Healthcare Administration, EMR, Patient Care, Healthcare
    $51k-69k yearly est. 36d ago
  • Digital Operations Analyst

    SBH Health System 3.8company rating

    Denton, TX jobs

    (This position is hybrid working 2 days a week in our Support Center, currently located in Denton, TX, but relocating to Plano, TX (Legacy West) in late fall 2025 working 3 days per week in the office) This role sits with the BSG ecommerce department and is an evolving role requiring flexibility, curiosity, and a willingness to pivot as business priorities shift. Because of the high level of cross-team collaboration, this role is hybrid and requires in-office presence in line with company policy . You'll play a key role in turning data into insight-and insight into action-across our ecommerce businesses. This role sits at the intersection of digital merchandising/marketing, ecommerce operations, and analytics, helping us unlock growth opportunities through smart, data-driven decisions. The ideal candidate is a problem-solver who thrives in ambiguity and is eager to learn. As this is a newly evolving function, success will require adaptability, the ability to shift focus as priorities change, and comfort operating in gray space. You'll help shape how we use data to drive strategy-knowing that how we work today may not be how we work tomorrow. You will work across multiple business intelligence platforms (e.g., SFCC, GA4, Power BI, Tableau) to support digital merchandising, finance, and ecommerce operations. Your work will fuel decisions that shape the customer experience across desktop and mobile/app platforms. Please note: Training for this role will not be fully structured, as we are currently transitioning systems and processes. A self-starter mindset-and the ability to learn and keep learning on the fly-will be essential for success. Responsibilities Build and maintain reports using SFCC, GA4, Power BI, and Tableau to track demand performance indicators and analyze digital behavior and trends to generate actionable insights Partner with Finance to forecast demand KPIs and key ecommerce metrics Prepare daily and weekly ecommerce performance snapshots for senior leadership Conduct both planned and ad hoc analyses to support cross-functional initiatives, including inventory tracking tied to marketing and CRM activity Own all aspects of promotions process requiring close alignment with ecommerce merchandising and COE. Provide oversight and operational direction to the Promotions Coordinator, ensuring timely and accurate campaign execution based on business and website strategy Recommend optimizations to improve product visibility, conversion, or engagement Identify gaps or inefficiencies in data collection and partner on solutions Communicate findings clearly and effectively across multiple audiences, using data storytelling and analytical rigor Stay agile and ready to pivot as new questions or business needs emerge Knowledge, Skills and Abilities 3-5 years of experience in digital analytics, ecommerce operations, or a similar data-driven role Proficiency with analytics and BI tools such as GA4, Power BI, Tableau, and Salesforce Commerce Cloud (SFCC) Strong knowledge of ecommerce KPIs, customer behavior analytics, and digital marketing performance metrics Solid understanding of excel, data querying, reporting, and dashboarding principles Comfortable working with cross-functional teams in a fast-paced, evolving environment Excellent verbal and written communication skills with the ability to translate complex findings into clear business recommendations Proven ability to manage multiple priorities, deadlines, and stakeholders simultaneously Experience leading or mentoring team members is a plus (e.g., Promotions coordinator oversight) Energetic and proactive team player with a can-do attitude and willingness to roll up their sleeves Naturally curious and driven to find solutions without waiting to be asked Bachelor's degree in Business, Analytics, or a related field preferred Competencies / Attributes Passionate Learner - inquisitive about the business; open to feedback and coaching, applies learning quickly; applies learning to improve processes and procedures, proactively shares learning with colleagues and leaders; realigning and reshaping projects Flexible & Agile Adapter - responsive and open to change; works well with ambiguity; adapts to new plans or directions; keeps calm under pressure; perseveres to achieve the plan/task; doesn't dwell on the past Talent Builder - considers how we can create an inclusive culture; encourages input from others; invests time as an informal/formal coach or buddy; works to build a diverse team with the right skills and knowledge; looks for ways to acknowledge, motivate, and value the team Effective Communicator - articulates in an appropriate and accurate manner; emotionally astute while remaining authentic to own style/self; encourages others to express views and opinions; demonstrates active listening and uses probing questions; is concise and relevant with data/info Team Builder - references the importance of teamwork and actively demonstrates collaboration and sharing; builds and/or participates in effective teams; values the importance of inclusion and various sources of thought/input; humble when operating within a team Customer Focused Partner - understands internal and external customer needs; contributes to plans and actions to improve the associate and customer journey/experience; holds self and team accountable for improving the customer experience; is an advocate for the customer Strategic Thinker - progressive thinking with the ability to bring new ideas to life; works with others to develop progressive and cost-effective strategies; provides suggestions to improve upon continuous improvement and scalability within department; uses a broad range of data sources Big Picture Thinker - understands own department and how other key departments operate; adopts an inclusive approach; seeks feedback reviews progress, and adapts plans as needed; understands interdependencies with other departments Results Driver - effective at driving and delivering on plans; holds self and team accountable to high standard of delivery; suggests opportunities for innovation and continuous improvement; focuses on the right priorities and uses resources/time wisely; demonstrates grit and determination Problem Solver & Decision Maker - able to consume department/operational data to identify business; identifies, gathers, and examines the relevant information; makes recommendations and takes action to solve challenges, considers importance/impact of decisions against relevant factors. Working Conditions /Physical Requirements The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. Benefits We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount! Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. #LI-Hybrid
    $51k-67k yearly est. Auto-Apply 60d+ ago
  • Government Programs Analyst

    University Health System 4.8company rating

    San Antonio, TX jobs

    Full Time 12238 Silicon Drive Professional Non-Nursing Day Shift NA /RESPONSIBILITIES Responsible for the oversight of the Community First Health Plans, Inc. (Community First) Marketplace and Medicare Advantage plans. Provides administrative and operational direction by collaborating with all designated clinical and administrative teams throughout the health plan, ensuring day-to-day operational effectiveness. Serves as a liaison with the Center for Medicare Services (CMS) and Texas Department of Insurance (TDI) for Marketplace and Medicare Advantage products. Assists with the development, implementation and management of all associated regulatory requirements and deliverables. EDUCATION/EXPERIENCE A Bachelor's degree in health administration, business administration or another related field is required. Two years of recent experience in Marketplace or Medicare is preferred. Knowledge of Health Insurance Marketplace (ACA) and Medicare regulations, regulatory filings, billing, enrollment, program policies, services and other regulatory requirements is required.
    $55k-78k yearly est. 9d ago
  • Vibration Analyst

    I-Care USA 4.8company rating

    Valdosta, GA jobs

    The I-care analyst will be responsible for providing condition monitoring services as directed by management. The Analyst coordinates and assists scheduling work as necessary as well as assembles and maintains technical data and reports as required by the client and I-care. The Analyst will be accountable for overall safety, including ensuring compliance with all I-care, client, OSHA, and all other applicable standards to the facility that they are servicing. The Analyst is also expected to be a technical resource to the client and I-care employees in the troubleshooting lubrication related issues and performs and oversees specific projects as assigned. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Leads condition monitoring program setup or for clients as required, including but not limited to: a. Building and maintaining CM technology databases to applicable I-care and client required standards. b. Assist in advanced setup work such as Technology Mapping, Criticality Analysis, etc. c. Equipment walk down and information gathering. 2. Responsible for communication and education between the company and clients, including but not limited to: a. Communicating the I-care deliverables to the client. b. Conduct technology awareness sessions for clients as requested. c. Submit documented case studies for customer to support machine life cycle improvement. d. Must be able to interact comfortably, gain trust and communicate effectively. 3. Responsible for necessary auditing, metrics and reporting, including but not limited to: a. Ensuring all databases in compliance with current applicable standards. b. Managing all database changes. c. Lead Management of Change (MOC) process adherence. e. The accuracy and the timeliness of all internal and external communications and reporting. f. Nuisance alarm management. 4. Responsible for the overall safety awareness of the work environment. a. Ensuring compliance with I-care, client, OSHA, and other applicable standards. b. Actively participates in I-Care and client safety programs to foster continuous improvement. c. Issue's a “Stop Work” action if any situation, environment, or condition is an immediate concern of injury to himself or others. If it is not safe than do not perform the work until a safe method or condition exists, period. 5. Mentoring - A few of the activities in the area of Mentoring will include, but are not limited to: a. Assist in training/mentoring of I-Care employees. b. Able to convey obtained knowledge from seminar/training sessions. 6. Performs Condition Monitoring and Reporting of equipment. Condition Monitoring responsibilities include but are not limited to: a. Collect technology data in accordance with I-Care and best practice industry standards. b. Maintains technology databases with current information. c. Performs Visual Inspection of equipment for proper installation, damage, etc. d. Data or Image analysis of the technology data for defect or deficient conditions. e. Reports results in clear concise manner following all I-Care and/or client procedures for content. 7. Other Responsibility a. Performs special projects as assigned. Work on call and/overtime as needed and required. b. Ensures that work area and all I-Care and/or client supplied equipment is clean, secure, and well maintained. GENERAL PERFORMANCE MEASUREMENTS 1. Technical - accurate analysis and reporting of technology data, reports are accurate, neat, and assignments are completed as scheduled. 2. All inquiries are courteously attended to. Good business relations exist with I-Care employees and clients. A professional image is projected at all times. 3. Work is performed safely and employee actively participates in continuous improvement of the safety programs. Work areas and equipment are kept neat, clean, and well organized. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent, College Graduate preferred in technology or engineering field. ASNT-TC1A or ASNT-CP189 Professional Certification Level 2, or ISO Category 3, or industry equivalent. REQUIRED KNOWLEDGE: Mechanical CM Analyst: machinery fundamentals including: pumps, motors, gearboxes, blowers, compressors, switchgear, etc. Knowledge of mechanical fundamentals, such as fits and tolerances. Detailed knowledge of data acquisition techniques utilizing Vibration Analyzers, Ultrasound. Working knowledge of other condition monitoring technologies. Electrical CM Analyst: knowledge of electrical fundamentals including: switchgear, fuses, disconnects, cable, torqueing of fasteners, transformers, etc. Knowledge of data acquisition techniques utilizing Infrared Cameras, Ultrasound, Motor Testing Equipment. Working knowledge of other condition monitoring technologies. EXPERIENCE REQUIRED:3 or more years of direct related experience. SKILLS/ABILITIES: Good communication skills, both oral and written. Proficient computer skills, including but not limited to Windows, Word, and Excel. Solid analytical and problem-solving abilities.
    $65k-83k yearly est. 60d+ ago
  • Vibration Analyst

    I-Care Group 4.8company rating

    Valdosta, GA jobs

    The I-care analyst will be responsible for providing condition monitoring services as directed by management. The Analyst coordinates and assists scheduling work as necessary as well as assembles and maintains technical data and reports as required by the client and I-care. The Analyst will be accountable for overall safety, including ensuring compliance with all I-care, client, OSHA, and all other applicable standards to the facility that they are servicing. The Analyst is also expected to be a technical resource to the client and I-care employees in the troubleshooting lubrication related issues and performs and oversees specific projects as assigned. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Leads condition monitoring program setup or for clients as required, including but not limited to: a. Building and maintaining CM technology databases to applicable I-care and client required standards. b. Assist in advanced setup work such as Technology Mapping, Criticality Analysis, etc. c. Equipment walk down and information gathering. 2. Responsible for communication and education between the company and clients, including but not limited to: a. Communicating the I-care deliverables to the client. b. Conduct technology awareness sessions for clients as requested. c. Submit documented case studies for customer to support machine life cycle improvement. d. Must be able to interact comfortably, gain trust and communicate effectively. 3. Responsible for necessary auditing, metrics and reporting, including but not limited to: a. Ensuring all databases in compliance with current applicable standards. b. Managing all database changes. c. Lead Management of Change (MOC) process adherence. e. The accuracy and the timeliness of all internal and external communications and reporting. f. Nuisance alarm management. 4. Responsible for the overall safety awareness of the work environment. a. Ensuring compliance with I-care, client, OSHA, and other applicable standards. b. Actively participates in I-Care and client safety programs to foster continuous improvement. c. Issue's a “Stop Work” action if any situation, environment, or condition is an immediate concern of injury to himself or others. If it is not safe than do not perform the work until a safe method or condition exists, period. 5. Mentoring - A few of the activities in the area of Mentoring will include, but are not limited to: a. Assist in training/mentoring of I-Care employees. b. Able to convey obtained knowledge from seminar/training sessions. 6. Performs Condition Monitoring and Reporting of equipment. Condition Monitoring responsibilities include but are not limited to: a. Collect technology data in accordance with I-Care and best practice industry standards. b. Maintains technology databases with current information. c. Performs Visual Inspection of equipment for proper installation, damage, etc. d. Data or Image analysis of the technology data for defect or deficient conditions. e. Reports results in clear concise manner following all I-Care and/or client procedures for content. 7. Other Responsibility a. Performs special projects as assigned. Work on call and/overtime as needed and required. b. Ensures that work area and all I-Care and/or client supplied equipment is clean, secure, and well maintained. GENERAL PERFORMANCE MEASUREMENTS 1. Technical - accurate analysis and reporting of technology data, reports are accurate, neat, and assignments are completed as scheduled. 2. All inquiries are courteously attended to. Good business relations exist with I-Care employees and clients. A professional image is projected at all times. 3. Work is performed safely and employee actively participates in continuous improvement of the safety programs. Work areas and equipment are kept neat, clean, and well organized. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent, College Graduate preferred in technology or engineering field. ASNT-TC1A or ASNT-CP189 Professional Certification Level 2, or ISO Category 3, or industry equivalent. REQUIRED KNOWLEDGE: Mechanical CM Analyst: machinery fundamentals including: pumps, motors, gearboxes, blowers, compressors, switchgear, etc. Knowledge of mechanical fundamentals, such as fits and tolerances. Detailed knowledge of data acquisition techniques utilizing Vibration Analyzers, Ultrasound. Working knowledge of other condition monitoring technologies. Electrical CM Analyst: knowledge of electrical fundamentals including: switchgear, fuses, disconnects, cable, torqueing of fasteners, transformers, etc. Knowledge of data acquisition techniques utilizing Infrared Cameras, Ultrasound, Motor Testing Equipment. Working knowledge of other condition monitoring technologies. EXPERIENCE REQUIRED:3 or more years of direct related experience. SKILLS/ABILITIES: Good communication skills, both oral and written. Proficient computer skills, including but not limited to Windows, Word, and Excel. Solid analytical and problem-solving abilities.
    $65k-83k yearly est. 60d+ ago
  • ERP Functional Analyst

    Asp Global 3.6company rating

    Austell, GA jobs

    Job Details Experienced AUSTELL, GA Full Time 4 Year Degree Information TechnologyDescription The ERP Functional Analyst will bridge the gap between business process and technology. This role's primary responsibility is to provide P21 functional support to our business users. As a functional analyst, they will also be responsible for analyzing business requests and translating them into functional requirements within the capabilities of our Epicor Prophet 21 ERP system. They will partner with our technical / development resource(s) to implement solutions that meet our evolving business needs. This includes understanding the master data requirements for items, customers, suppliers, vendors, etc. to support our business functions within P21. The role will also support ERP upgrades, data migrations, configuration updates and integrations with external systems. This position will collaborate with ERP business users, stakeholders, and external vendors to implement project initiatives aligned with business requirements. The ideal candidate is process-oriented and brings both, strong technical acumen with data and business acumen to help inform & influence our team's continued growth and evolution. This individual will thrive in a start-up like environment and enjoy a blend of supporting the day-to-day application needs of the business while working on the longer-term alignment to our company's roadmap objectives. Essential Duties and Responsibilities: Consult with existing users to enhance utilization of the software and to increase operational efficiencies and understanding of the system's capabilities. Translate business requirements into functional specifications. Perform non-development system configuration updates to enable business functions. Create and execute test plans to validate system changes. Be able to listen, assess, prioritize user issues, and provide them with recommendations on how best to utilize the Prophet 21 system to resolve their issues or help them to achieve their business goals Provide detailed documentation and training of hardware and software changes, upgrades, and purchases Offer constructive suggestions to users at all levels of technical experience Document test scripts and system configuration Lead teams through user acceptance testing through implementation Provide functional support, knowledge transfer and training on business facing applications Cleaning, analyzing, and prepping data for system mass-uploads to ensure accuracy and configured properly to meet outcomes Support acquisition activities to properly merge systems and processes to current organization Qualifications Skills, Experience, and Knowledge Requirements: 4+ Years of experience with Epicor Prophet 21 ERP Bachelor's degree in IT, or equivalent Fundamental understanding of P21 processes and their dependencies within the application including Finance, Purchasing, Master Data Management, Inventory Management, Order to Cash, Wireless Warehouse, and Warehouse Operations, Dynachange and Business Rules experience / familiarity Background in SQL databases Data migration and implementation experience also a plus Self-starter, ability to work with minimal direct supervision End User Training and Support experience Ability to communicate technical concepts effectively to a broad group of end user abilities Be able to listen, assess, prioritize customer issues, and provide them with recommendations on how best to utilize the Prophet 21 system to resolve their issues or help them to achieve their business goals Communication skills Collaborative and consultative approach Excellent written and verbal communication skills Ability to proactively manage expectations at all levels Ability to effectively handle multiple competing priorities Accountability that delivers on commitments and holds others to the same Preferred Skills and Knowledge: Healthcare/Regulated Business Experience M&A Experience Master Data Management Knowledge of Microsoft Server Administration/MS O365 SQL is a plus or other SQL experience Experience with security roles (Active Directory) SalesForce (SFDC) maintenance experience
    $81k-110k yearly est. 60d+ ago
  • Application Support Analyst - Hardin

    Baptist Healthcare System 4.3company rating

    Kentucky jobs

    Baptist Health is looking for an Application Support Analyst - Intermediate to join their team. This is a remote work position that requires residency in KY or IN Under general direction, responsible for application and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Has technical knowledge of most phases of applications system analysis and project management. Under supervision may act as project coordinator for medium sized projects with medium budgets that may or may not have system-wide implications. Essential Duties: Manage stakeholder expectations by analyzing expectations and requirements. Continually assess end user workflows and identifies area for personalization or build improvements. Identify project issues and risks and resolve or escalate as appropriate. Ability to research complex problems and formulate appropriate plans. Collaborate effectively with colleagues to complete tasks. Lead or actively participate in meetings. Provide recognized knowledge of product features, functionality and utilization of the application software. Provide instructor led classroom and one on one training to end users. Develop interactive training modules in learning management system Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve simple problems. Participate in disaster recovery initiatives. Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned. Resolve or triage support calls as first tier support for all Baptist Health Medical Group locations. Provide assigned on-site support during go-lives and system upgrades. Provide 24/7 support when scheduled. Ensure that applicable training documentation and/or manuals are available to trainees. Assist in developing and maintaining test scripts to reflect proposed workflow solutions. Maintain documentation on the organization's file share platform. Minimum Education, Training, and Experience Required Minimum of a bachelor's degree and two years related experience, or two years' direct healthcare experience in lieu of a degree. Appropriate certification or licensure (if applicable) required. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.
    $57k-75k yearly est. Auto-Apply 60d+ ago
  • Audio Visual Analyst - ITS-Ops-Network

    UTMB Health 4.4company rating

    Galveston, TX jobs

    Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Minimum Qualifications: Associates degree in electronic or related field or equivalent and five (5) years related experience which includes reading and interpretation of schematic diagrams, wiring diagrams and troubleshooting electronic components. Preferred Qualifications: Strong IT networking knowledge (certifications a plus). Job Summary: This position is responsible for providing technical services for Audio Visual Systems including installation, troubleshooting and maintenance. Job Duties: This position provides support across multiple campuses and remote locations. The selected candidate will be responsible for arranging transportation between locations. Additionally, this role includes participation in an on-call rotation to provide coverage after hours, weekends, and holidays. Knowledge/Skills/Abilities: Excellent customer support, communication, and organizational skills. Strong time management and documentation habits. Experience managing multiple projects and deadlines. Salary Range: Actual salary commensurate with experience. Work Schedule: Partial Remote, on-site as needed. Monday through Friday, 8 am to 5 pm, and as needed on occasion.
    $62k-85k yearly est. Auto-Apply 15d ago
  • Finance Systems - Oracle

    Concentra 4.1company rating

    Addison, TX jobs

    The Analyst, Finance Systems - Oracle is responsible for maintaining application processes for Oraclebased ERP systems, analyzing and configuring Oracle EBS modules to meet business requirements, and supporting Oracle applications to meet user and data needs. This role involves data administration, user support, system monitoring, report development, troubleshooting issues, and providing training to end-users. The successful candidate will play a vital role in supporting and improving financial processes, ensuring data accuracy, and delivering insightful advice on the system design and development. Responsibilities * Performing functional, integration, and data testing of Oracle applications.• Assisting with data and metadata validation processes.• Maintaining Oracle security.• System Optimization: Analyzing system performance and implementing solutions to improve efficiency.• Troubleshooting: Diagnosing and resolving issues with Oracle applications.• Technical Support: Providing technical support to users, resolving queries, and ensuring the smooth operation of Oracle systems.• Process Improvement: Identifying and implementing improvements to Oracle-based processes and workflows.• Working with stakeholders to understand business requirements and translate them into functional specifications for Oracle applications.• Configuring Oracle applications to meet business needs and integrate with existing systems.• Creating and maintaining documentation for Oracle systems, processes, and solutions.• Providing training to end-users on how to use Oracle applications and systems.• Perform other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Bachelor's DegreeMajor: Finance, Accounting, Information Systems, Computer Science Degree must be from an accredited college or university. Education Details:Certifications and/or Licenses:Experience in lieu of required education is acceptable: YesContinuing education is required to maintain license and to perform job: No Job-Related Experience Customarily has at least the following experience: 5 years• At least 5 years of experience working with Oracle databases and applications.• Experience in finance systems support.• Experience with Oracle EBS or Oracle Cloud is a plus.• Strong understanding of Oracle database administration principles and practices.• Understanding of Oracle architecture, tables, data flows, and how they relate to the supportedbusiness applications.• Proficiency of SQL and PL/SQL for data manipulation and querying.• Ability to diagnose and resolve complex issues with Oracle systems.• Knowledge of system design principles for Oracle modules. Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $97k-124k yearly est. Auto-Apply 21d ago
  • Service Delivery Analyst/Site Reliability Engineer Intern

    Orion Health 4.1company rating

    Dallas, TX jobs

    Job Description Innovate With Purpose Do you want to work for a company that is innovating and making a difference to the health and wellbeing of people all over the world? We're not about selling meaningless, unnecessary products for corporate profitability. You'll be working on technology that will revolutionize global health systems so that we can finally get the healthcare we all want - a basic human right. We like to think of ourselves as a community of start-ups where you can be your true, genuine self. Each of our product teams has the autonomy to decide how they operate and contribute towards our mission of providing each person with the right care at the right time and in the right place. Orion Health is excited to be expanding our galaxy by recruiting for a number of stellar individuals to join our team to help us deliver to our global customer base. If you want to climb aboard the rocketship and help us revolutionise global health systems, astronomical opportunities await. What You'll Be Doing: Join and contribute to regular service management and change advisory meetings Help review and update change tickets with approvals from internal and external teams Assist in assigning and escalating incident and service request tickets Support the delivery of weekly and monthly client reports Help prepare IT service management reports, including KPIs and trend analysis Contribute ideas for process improvement based on report metrics Help maintain internal workspaces and tools used in change and incident management Performance Optimization- Help identify performance bottlenecks and implement solutions to improve system efficiency Capacity Planning - Assist in forecasting and planning for future system capacity needs to ensure scalability You'll Work With: Internal teams including Service Delivery Analysts, IT Managers, Infrastructure and Application Support Teams External stakeholders such as clients and vendor partners You Should Have: An interest in IT service management and a willingness to learn Strong communication skills (written and verbal) Good attention to detail and problem-solving ability Familiarity with Microsoft Office tools like Word, Excel, and PowerPoint A proactive attitude and willingness to collaborate Basic Programming - i.e. Bash and Python Cloud & Infrastructure - Knowledge of cloud platform (AWS) Bonus if you have: Knowledge of ITIL concepts Experience with reporting, documentation, or ticketing tools (e.g., JIRA, ServiceNow) Studying towards a degree/diploma in Computer Science, Business, or related fields What You'll Gain: Real-world experience in a dynamic, fast-paced health tech company Exposure to IT service delivery, client communications, and performance reporting Mentorship from seasoned professionals in the field An opportunity to contribute to meaningful projects that impact healthcare outcomes If this sounds like you, we would love to hear from you! ORION HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, veteran or disability status, sexual preference or national origin. Reasonable accommodations will be made during the interview process upon request to assist those candidates with disabilities. NOTE: We are unable to sponsor visas or work authorizations at this time. Orion Health participates in E-Verify.
    $25k-31k yearly est. 11d ago
  • Coding Analyst II

    United Regional Health Care System 3.9company rating

    Wichita Falls, TX jobs

    Summary of Essential Functions Processes, reviews, abstracts, codes and indexes diseases, operations, treatments and computes observation time charges on outpatient medical records, ensuring governmental compliance on regulatory issues Educational Requirements High School Diploma or equivalent. Must be able to communicate effectively in English, both verbally and in writing. Knowledge/Skills/Abilities Minimum of one year experience outpatient coding in an acute health care setting. CCS preferred. Ability to interpret medical record, concentrate and maintain accuracy in spite of interruptions, initiative, to use standard office equipment and to maintain confidentiality with regard to aspects of work. Knowledge of medical terminology, anatomy, coding/classification systems, reimbursement principles, and coding software preferred. Organizational skills and good communication skills to assist physicians in questions regarding documentation of diagnostic entries, according to Joint Comission/HCFA and hospital guidelines. Physical Requirements Vision acuity, hearing sensitivity and manual dexterity. Occasional bending, stooping, kneeling, reaching, lifting and standing. Duties and Responsibilities Reviews and codes all diagnoses according to ICD-9-CM coding classification systems and regulatory guidelines. Maintaining a 95% or higher quality rating. Reviews and codes all procedures according to ICD-9-CM coding classification systems and regulatory guidelines. Maintaining a 95% or higher quality rating. Reviews and codes all procedures according to CPT-4 coding classification systems and regulatory guidelines. Maintaining a 95% or higher quality rating. Demonstrates a consistent level of performance; strives to maintain a minimum productivity of 15 charts per hour. Abstracts and indexes medical records, according to governmental compliance and hospital guidelines. Verifies and processes Medicare 72 hour messages to ensure proper account handling. Supports and participates in meeting departmental goals. Displays professionalism and courtesy in assisting physicians and other departments in problem solving. Reviews outpatient records, computes observation time and posts the charges to the patient account. Performs all other tasks/responsibilities as necessary.
    $65k-81k yearly est. Auto-Apply 30d ago
  • Coding Analyst II

    United Regional 3.9company rating

    Wichita Falls, TX jobs

    Summary of Essential Functions Processes, reviews, abstracts, codes and indexes diseases, operations, treatments and computes observation time charges on outpatient medical records, ensuring governmental compliance on regulatory issues Educational Requirements High School Diploma or equivalent. Must be able to communicate effectively in English, both verbally and in writing. Knowledge/Skills/Abilities Minimum of one year experience outpatient coding in an acute health care setting. CCS preferred. Ability to interpret medical record, concentrate and maintain accuracy in spite of interruptions, initiative, to use standard office equipment and to maintain confidentiality with regard to aspects of work. Knowledge of medical terminology, anatomy, coding/classification systems, reimbursement principles, and coding software preferred. Organizational skills and good communication skills to assist physicians in questions regarding documentation of diagnostic entries, according to Joint Comission/HCFA and hospital guidelines. Physical Requirements Vision acuity, hearing sensitivity and manual dexterity. Occasional bending, stooping, kneeling, reaching, lifting and standing. Duties and Responsibilities Reviews and codes all diagnoses according to ICD-9-CM coding classification systems and regulatory guidelines. Maintaining a 95% or higher quality rating. Reviews and codes all procedures according to ICD-9-CM coding classification systems and regulatory guidelines. Maintaining a 95% or higher quality rating. Reviews and codes all procedures according to CPT-4 coding classification systems and regulatory guidelines. Maintaining a 95% or higher quality rating. Demonstrates a consistent level of performance; strives to maintain a minimum productivity of 15 charts per hour. Abstracts and indexes medical records, according to governmental compliance and hospital guidelines. Verifies and processes Medicare 72 hour messages to ensure proper account handling. Supports and participates in meeting departmental goals. Displays professionalism and courtesy in assisting physicians and other departments in problem solving. Reviews outpatient records, computes observation time and posts the charges to the patient account. Performs all other tasks/responsibilities as necessary.
    $65k-81k yearly est. Auto-Apply 30d ago

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