Ambassador jobs at VillaSport Athletic Club and Spa

Job Summary: An Access Center Ambassador acts as the primary point of contact for patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments. This position is crucial for maintaining efficient communication across our physician enterprise to ensure a first call resolution and a positive patient experience. Remote work may be considered for candidates who meet specific requirements after hire and onboarding. Responsibilities: * Answering Phones: Responding to a high volume of calls from patients, insurance companies, and other medical facilities. Must be able to handle 80-100 incoming calls per day. * Verifies and updates current patient demographic, financial, clinical and portal access * Schedules future appointments based on appointment type, time requirements and provider schedule availability. * Respond to patient questions and needs by editing, canceling and rescheduling appointments as necessary and indicated by practice protocols. * Review physician schedules regularly to maximize capacity and verify correct scheduling. * Serves as brand ambassador by upholding the WMCHealth Mission, vision and CARE values and promoting excellence in the patient experience, during every encounter. * Respects patients' needs for confidentiality and empathy during all encounters. * Appointment Scheduling: Scheduling, rescheduling, and canceling appointments, often using CERNER, electronic health record (EHR). * Utilizes technology including specialized software platforms as applicable to maximize productivity. * Call Routing: Directing calls to the correct departments or individuals based on the caller's needs. * Message Taking: Taking accurate messages for staff members who are unavailable. * Customer Service: Providing information, addressing inquiries, and resolving issues related to appointments, billing, and other general concerns. * Maintaining Records: Ensuring accurate and up-to-date patient information in the system. * Communication: Maintaining effective communication within the department and with other departments. * Meet daily productivity targets individually and as a team to achieve WMCHealth mission, vision and CARE values. * Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education: High school diploma or equivalent required. Associate degree from an accredited institution is preferred. Licenses / Certifications: N/A Other: Bilingual (English/Spanish) candidates preferred, but not required. Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint). Special Requirements: * Communication Skills: Excellent verbal and written communication, active listening, and the ability to explain complex information clearly. * Customer Service Skills: Empathy, patience, and a positive attitude when dealing with patients. * Technical Skills: Proficiency in using computer systems, EHR software, and other relevant tools. * Problem-Solving Skills: Ability to quickly assess situations and find solutions. * Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.

Job Summary: An Access Center Ambassador acts as the primary point of contact for patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments. This position is crucial for maintaining efficient communication across our physician enterprise to ensure a first call resolution and a positive patient experience. There is an option for remote work after completion of training. Responsibilities: * Answering Phones: Responding to a high volume of calls from patients, insurance companies, and other medical facilities. Must be able to handle 80-100 incoming calls per day. * Verifies and updates current patient demographic, financial, clinical and portal access * Schedules future appointments based on appointment type, time requirements and provider schedule availability. * Respond to patient questions and needs by editing, canceling and rescheduling appointments as necessary and indicated by practice protocols. * Review physician schedules regularly to maximize capacity and verify correct scheduling. * Serves as brand ambassador by upholding the WMCHealth Mission, vision and CARE values and promoting excellence in the patient experience, during every encounter. * Respects patients' needs for confidentiality and empathy during all encounters. * Appointment Scheduling: Scheduling, rescheduling, and canceling appointments, often using CERNER, electronic health record (EHR). * Utilizes technology including specialized software platforms as applicable to maximize productivity. * Call Routing: Directing calls to the correct departments or individuals based on the caller's needs. * Message Taking: Taking accurate messages for staff members who are unavailable. * Customer Service: Providing information, addressing inquiries, and resolving issues related to appointments, billing, and other general concerns. * Maintaining Records: Ensuring accurate and up-to-date patient information in the system. * Communication: Maintaining effective communication within the department and with other departments. * Meet daily productivity targets individually and as a team to achieve WMCHealth mission, vision and CARE values. * Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education: High school diploma or equivalent required. An associate degree from an accredited institution is preferred. Licenses / Certifications: N/A Other: Bilingual (English/Spanish) candidates preferred, but not required. Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint). Special Requirements: * Communication Skills: Excellent verbal and written communication, active listening, and the ability to explain complex information clearly. * Customer Service Skills: Empathy, patience, and a positive attitude when dealing with patients. * Technical Skills: Proficiency in using computer systems, EHR software, and other relevant tools. * Problem-Solving Skills: Ability to quickly assess situations and find solutions. * Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.

Job Summary: An Access Center Ambassador acts as the primary point of contact for patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments. This position is crucial for maintaining efficient communication across our physician enterprise to ensure a first call resolution and a positive patient experience. There is an option for remote work after completion of training. Responsibilities: * Answering Phones: Responding to a high volume of calls from patients, insurance companies, and other medical facilities. Must be able to handle 80-100 incoming calls per day. * Verifies and updates current patient demographic, financial, clinical and portal access * Schedules future appointments based on appointment type, time requirements and provider schedule availability. * Respond to patient questions and needs by editing, canceling and rescheduling appointments as necessary and indicated by practice protocols. * Review physician schedules regularly to maximize capacity and verify correct scheduling. * Serves as brand ambassador by upholding the WMCHealth Mission, vision and CARE values and promoting excellence in the patient experience, during every encounter. * Respects patients' needs for confidentiality and empathy during all encounters. * Appointment Scheduling: Scheduling, rescheduling, and canceling appointments, often using CERNER, electronic health record (EHR). * Utilizes technology, including specialized software platforms as applicable to maximize productivity. * Call Routing: Directing calls to the correct departments or individuals based on the caller's needs. * Message Taking: Taking accurate messages for staff members who are unavailable. * Customer Service: Providing information, addressing inquiries, and resolving issues related to appointments, billing, and other general concerns. * Maintaining Records: Ensuring accurate and up-to-date patient information in the system. * Communication: Maintaining effective communication within the department and with other departments. * Meet daily productivity targets individually and as a team to achieve WMCHealth mission, vision and CARE values. * Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education: High school diploma or equivalent required. Associate degree from an accredited institution is preferred. Licenses / Certifications: N/A Other: Bilingual (English/Spanish) candidates preferred, but not required. Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint). Special Requirements: * Communication Skills: Excellent verbal and written communication, active listening, and the ability to explain complex information clearly. * Customer Service Skills: Empathy, patience, and a positive attitude when dealing with patients. * Technical Skills: Proficiency in using computer systems, EHR software, and other relevant tools. * Problem-Solving Skills: Ability to quickly assess situations and find solutions. * Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.

Shift: Other (United States of America) Hours per week: 0 Job Information Exemption Status: Non-Exempt The position will provide a safe and friendly atmosphere by watching and ensuring all safety and screening procedures are followed by visitors and team members. Team Member will present an observant, friendly, helpful first impression to anyone entering and exiting the hospital or health center. Position will watch for safety risks (falls etc.) cleaning spills, screening guests, managing first impression of space. Roles include: greeter, patient escort, lobby information/guest assistance. Experience Qualifications Must be 18 years old at time of hire. Required Experience in a customer service-related job. Required Experience in a patient care. Preferred Experience driving vehicles with both manual and automatic transmission. Preferred Licenses and Certifications Drivers License - DMV Current Valid Driver's License and Clean MVR with 3-year baseline and annual MVR review. Required What you will do Act as a resource person providing a welcoming experience upon arrival and departure through education, guidance, direction, screening and/or driving, parking and retrieving guest vehicles. Assist visitors and answer telephone inquiries regarding patient room numbers, location of various departments within the medical center Welcome everyone at the designated entrance. Safely assist guests to their destination via walk or wheelchair escort. This includes safe transport of customer from a car parked at entrance. Use scripting as outlined in training to convey a consistent message. Collect and accurately label keys belonging to guests to ensure their proper return. Handle Valet operations as needed including Operate vehicles safely and responsibility. Ensuring tracking of keys and process follows guidelines to prevent theft, damage or loss. Organize and file paperwork regarding guests' vehicles Explain COVID-19 and other Stormont Vail policies to guest as necessary. Take temperature of everyone entering. Take temperature of everyone entering. Train new volunteers. Check for any broken or unsafe wheelchair. Label as broken and take to Facilities Management Assist in offering and helping to carry guests belongings. Maintain a well-kept lobby Provide routine sanitation of wheelchairs and other high touch surfaces Contact Security Department if a guest becomes injured Ensure all oxygen tanks left at main entrance are properly taken to a nursing floor for storage Screen each person entering for COVID-19 by asking questions related to symptoms, travel and exposure. Screen each employee, allied health and provider for COVID-19 by asking questions related to symptoms, travel and exposure and/or ensuring employees have used badge attestation. Communicate any concerns to Supervisor. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Frequently 3-5 Hours Climbing (Stairs): Frequently 3-5 Hours Crouching: Frequently 3-5 Hours Driving (Automatic): Continuously greater than 5 hours Driving (Standard): Continuously greater than 5 hours Eye/Hand/Foot Coordination: Continuously greater than 5 hours Feeling: Rarely less than 1 hour Grasping (Fine Motor): Continuously greater than 5 hours Grasping (Gross Hand): Continuously greater than 5 hours Handling: Continuously greater than 5 hours Hearing: Continuously greater than 5 hours Kneeling: Frequently 3-5 Hours Lifting: Frequently 3-5 Hours up to 25 lbs Operate Foot Controls: Continuously greater than 5 hours Pulling: Continuously greater than 5 hours up to 25 lbs Pushing: Continuously greater than 5 hours up to 25 lbs Reaching (Forward): Continuously greater than 5 hours up to 25 lbs Reaching (Overhead): Continuously greater than 5 hours up to 25 lbs Repetitive Motions: Continuously greater than 5 hours Sitting: Continuously greater than 5 hours Standing: Continuously greater than 5 hours Stooping: Frequently 3-5 Hours Talking: Continuously greater than 5 hours Walking: Continuously greater than 5 hours Physical Demand Comments: The ability to transport patients/visitors by wheelchair, pushing up to 250 lbs. Working Conditions Combative Patients: Frequently 3-5 Hours Extreme Temperatures: Frequently 3-5 Hours Infectious Diseases: Occasionally 1-3 Hours Noise/Sounds: Continuously greater than 5 hours Other Atmospheric Conditions: Continuously greater than 5 hours Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Full-time, shift varies, Bethesda North Hospital, Montgomery, great benefits! Leading and monitoring targeted patient experience improvement initiatives with the assigned Food and Nutrition Department. Collaborates with and actively reports to Food and Nutrition associates, providers and staff to develop and implement strategies to assist in improving the food and nutrition experience. Serves as a visible and enthusiastic champion in providing day to day leadership in implementing patient experience improvement initiatives for Food and Nutrition. Serving as a key driver in implementing the improvement plan, serving as a highly visible coach to patient services, and front line staff. Synthesizes patient experience performance and feedback from a variety of sources, and identifies challenges and barriers to improvement in order to create appropriate interventions and provide support to achieve patient experience improvement goals. Be a support person to the FANS staff and build positive relationships in order to drive positive change. Manage complaint and grievance log as well as trend for improvements. Requires critical thinking skills, detail oriented with decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be flexible with work location assignments. Job Requirements: High School Diploma or GED Diploma or GED. Equivalent relevant experience or 1 year in prior TriHealth Nutrition role is acceptable in lieu of minimum education. (Required) 1 - 2 years experience (Required) 3 - 4 years experience in customer service, conflict resolution and compasionate patient/guest interaction (Required) Customer service Conflict resolution and compasionate patient/guest interaction Job Responsibilities: Completes all assigned tasks as outlined in the ambassador job description and routine. Utilizes Epic and Cbord when taking patient orders to verify patient preferences, diets, allergens and assigning delivery times. Ensures to read and follow all Epic and Cbord notes relative to patient diets. Verify and visit all patients assigned Assist Choice to ensure they have menu choices selected. Resolve any issues or concerns the patient may have in regard to their diets. Communicate with a manager, nurse, and/or dietitian as necessary. Document any patient preferences or concerns/issues in Cbord. Teamwork and flexibility. Is flexible to meet department needs when operational adjustments are necessary. Mentors' and coaches' new employees when relevant to assigned position and/or duties. Works assigned area always keeping service excellence and customer service a priority. Provide prompt courteous and friendly service that exemplifies our commitment to service excellence. Communicates efficiently, effectively and pleasantly with customers, managers and fellow employees as well as having a positive attitude when at work. Always demonstrates The TriHealth Way of Serving/Always Behaviors as previously reviewed, committed and signed by you. Utilizes AIDET plus promise when communicating with the patients. Uses the HEARD service recovery model when addressing patient complaints. Other Related Information: Establishes goals and assists in implementation of patient food services needs based upon medical direction, patient population and contract. Informs, coaches, and assists development of patient experience goals. Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of diet order limitations. Complies with regulatory agencies, including federal, state, and Joint Commission as evidenced by successful completion of surveys with no deficiencies. Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay. Ensures patient services staff assists in achieving stated patient satisfaction goals. Follows facility, department, and Company safety policies and procedures to include occurrence reporting. Participates and attends all departmental meetings, staff development, and professional programs, as appropriate. Performs other tasks that may be assigned. Working Conditions: Bending - Climbing - Occasionally Concentrating - Consistently Continuous Learning - Occasionally Hearing: Conversation - Consistently Hearing: Other Sounds - Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Frequently Pushing - Frequently Reaching - Frequently Reading - Consistently Sitting - Rarely Standing - Frequently Stooping - Frequently Talking - Thinking/Reasoning - Consistently Use of Hands - Color Vision - Consistently Visual Acuity: Far - Visual Acuity: Near - Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Serves the completed trays to the patients in a professional and efficient manner and instructs the patient on meal ordering system. Assists patient in placing meal orders if needed and keeps the nursing unit floor pantry stocked. Job Description: Essential Functions: Serves meals to patients in a professional and efficient manner. Assists patients and/or family members in placing meal orders. Completes orders of bulk floor supplies on nursing units. Retrieves completed meals from patients' rooms in a timely manner. Checks all meals for accuracy and adherence to appropriate diet orders. Works positions on tray assembly line. Follows proper food handling techniques according to HACCP and local agencies. Education Requirement: High School Graduate or equivalent, required. Licensure Requirement: (not specified) Certifications: (not specified) Skills: Ability to read, measure accurately and perform basic math skills. Ability to communicate to others in a clear concise manner Experience: Three months of food service experience, required. Physical Requirements: OCCASIONALLY: Climb stairs/ladder, Communicable Diseases and/or Pathogens, Lifting / Carrying: 21-40 lbs, Lifting / Carrying: 41-60 lbs, Pushing / Pulling: 100 lbs or greater with assistance, Pushing / Pulling: 61-100 lbs, Sitting, Squat/kneel FREQUENTLY: Bend/twist, Lifting / Carrying: 11-20 lbs, Reaching above shoulder CONTINUOUSLY: Audible speech, Color vision, Depth perception, Hearing acuity, Lifting / Carrying: 0-10 lbs, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Repetitive hand/arm use, Seeing - Far/near, Standing, Walking Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Summary of Job Purpose and Function The primary purpose and function of the Student Ambassador is to serve as a liaison between their university (students and faculty) and an assigned Banfield Medical Director. Description - External Essential Responsibilities and Tasks Represent Banfield Pet Hospital in a sincere, professional manner. Proactively promote awareness of Banfield's mission and vision among peers and answer questions from faculty and student body regarding Banfield. Assist the Student Programs team and assigned Banfield Medical Director in arranging campus visits at the Ambassador's school by distributing materials, posting announcements, reserving meeting rooms, arranging catering, preparing giveaways, and all other event details. Participate in the presentations on campus and provide follow-up with students and Banfield. Distribute Banfield flyers, posters, e-flyers and other collateral to faculty and student body of Ambassador's school as allowed by school's vendor policy. Inform the Student Program team of student activities and functions that may serve as a venue for Banfield participation (i.e. Job Fairs, Open House, SCAVMA activities). Attend Banfield sponsored conferences and educational meetings when appropriate. Keep an open line of communication with Student Programs team and assigned Banfield Medical Director Other job duties as assigned. Hiring qualifications Competencies Leadership competencies: Action oriented Command skills Integrity and trust Planning Peer Relationships Functional competencies: Priority setting Presentation skills Approachability Listening Problem solving Capabilities and Experience (can do) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems.Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. The Five Principles Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. Attitudes (Will do) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. The noise level in the work environment is normally moderate. Environment where pets are present. Experience, Education and/or Training Enrolled as a student in a veterinary medicine program at a School or College of Veterinary Medicine Pay Range: $1,250 - $1,250 stipend per semester Banfield Pet Hospital is committed to a diverse work environment in which all individuals are treated with respect and dignity. It is our mission to provide equal employment opportunities to all candidates and to ensure that access to jobs is strictly based on job-related criteria.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Student Ambassador Pay range for this role is $1,250 - $1,250 stipend per semester. Summary of Job Purpose and Function The primary purpose and function of the Student Ambassador is to serve as a liaison between their university (students and faculty) and an assigned Banfield Medical Director. Essential Responsibilities and Tasks Represent Banfield Pet Hospital in a sincere, professional manner. Proactively promote awareness of Banfield's mission and vision among peers and answer questions from faculty and student body regarding Banfield. Assist the Student Programs team and assigned Banfield Medical Director in arranging campus visits at the Ambassador's school by distributing materials, posting announcements, reserving meeting rooms, arranging catering, preparing giveaways, and all other event details. Participate in the presentations on campus and provide follow-up with students and Banfield. Distribute Banfield flyers, posters, e-flyers and other collateral to faculty and student body of Ambassador's school as allowed by school's vendor policy. Inform the Student Program team of student activities and functions that may serve as a venue for Banfield participation (i.e. Job Fairs, Open House, SCAVMA activities). Attend Banfield sponsored conferences and educational meetings when appropriate. Keep an open line of communication with Student Programs team and assigned Banfield Medical Director Other job duties as assigned. Hiring qualifications Competencies Leadership competencies: Action oriented Command skills Integrity and trust Planning Peer Relationships Functional competencies: Priority setting Presentation skills Approachability Listening Problem solving Capabilities and Experience (can do) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. The Five Principles Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. Attitudes (Will do) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. The noise level in the work environment is normally moderate. Environment where pets are present. Experience, Education and/or Training Enrolled as a student in a veterinary medicine program at a School or College of Veterinary Medicine BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. Responsibilities And Duties: 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. Minimum Qualifications: Bachelor's Degree (Required) Additional Job Description: Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. Work Shift: Day Scheduled Weekly Hours : 40 Department Guest Services and Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Day (United States of America) Scheduled Weekly Hours: 0Starting Rate: $16.50 Union Position: No Department Details Summary Contribute to Sanford Health Talent Acquisition by engaging in recruitment and brand awareness efforts that spread the mission, vision, and values of the organization on their college campus. Job Description Campus Ambassadors are college students that will work remotely from the college campuses they currently attend to promote the mission of Sanford Health and Good Samaritan Society through various recruitment and brand awareness efforts. Ambassadors will be responsible for building and maintaining candidate pipelines to support the workforce needs of Sanford Health and Good Samaritan Society in collaboration with talent acquisition professionals, academic leaders, and business leaders. Qualifications Current enrollment in an Associate or Bachelor's degree program from an accredited college or university. Working knowledge of Microsoft Office products. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. **Responsibilities And Duties:** 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. **Minimum Qualifications:** Bachelor's Degree (Required) **Additional Job Description:** Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Guest Services and Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Are you passionate about mental health and excited to spread the word about a new program? If so, we want to hear from you! We're Supportiv - a fully anonymous, peer-to-peer online mental and emotional support chat service! Peers can connect with real people for real support, 24/7, to vent and share their struggles. Now, we need your help to spread the word! We are searching for Remote Brand Ambassadors who want to share Supportiv to support anonymous mental health support. We will train you on everything you need to know about Supportiv, and your job will be to share your unique code to communities online and in your personal circle. Requirements: Passion for mental health Smartphone Motivated and caring outlook Compensation: $5/ verified scan (commission only) To Apply: Try the service free at ******************* OQ6f Complete the attached application Watch the Supportiv demo (so you know what you're advocating for!): ****************************

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Day (United States of America) Scheduled Weekly Hours: 0Starting Rate: $16.50 Union Position: No Department Details Summary Contribute to Sanford Health Talent Acquisition by engaging in recruitment and brand awareness efforts that spread the mission, vision, and values of the organization on their college campus. Job Description Campus Ambassadors are college students that will work remotely from the college campuses they currently attend to promote the mission of Sanford Health and Good Samaritan Society through various recruitment and brand awareness efforts. Ambassadors will be responsible for building and maintaining candidate pipelines to support the workforce needs of Sanford Health and Good Samaritan Society in collaboration with talent acquisition professionals, academic leaders, and business leaders. Qualifications Current enrollment in an Associate or Bachelor's degree program from an accredited college or university. Working knowledge of Microsoft Office products. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. Responsibilities And Duties: 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. Minimum Qualifications: High School or GED (Required) Additional Job Description: Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. Work Shift: Variable Scheduled Weekly Hours : 25.5 Department Volunteer Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Job Description We are hiring immediately for full time PATIENT AMBASSADOR positions. Note: online applications accepted only. Schedule: Full-time schedules; flexible. Monday through Friday, including alternating weekends, hours may vary; more details upon interview. SHIFT: 8:00-4:00pm Requirement: Previous healthcare experience and customer service experience are preferred but not required. Pay Range: $17.00 per hour to $20.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012. Job Summary Essential Duties and Responsibilities: Conducts new admission and service recovery visits to all assigned units within timeframe established by unit leadership and patient experience leadership. Relays relevant concerns from nurses/clinical employees, patients to supervisors. Demonstrates a complete understanding of daily menu items and accurately explains them to customers. Serves as an advocate to the patient by establishing good communication and assisting in the menu selection process. Performs other duties as assigned. Qualifications: Ability to lift and/or move up to 50 pounds Ability to stand/walk for long periods of time Ability to read, write and interpret documents in English Basic computer skills BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. *************************************************************************************************** Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. **Responsibilities And Duties:** 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. **Work Shift:** Variable **Scheduled Weekly Hours :** 25.5 **Department** Volunteer Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Culinary Team Members Looking for Cooks and Patient Ambassadors in West Chester, OH. Wage: $19.50/hour Full-time/Part-time positions available Day/Afternoon shifts available Background check, drug screen, and proof of employment eligibility required We're looking for friendly, compassionate, team players to join our hospital culinary team! Open Positions: Cooks (must have a 1 year experience) Patient Ambassadors Responsibilities Cater to all customer needs and treat every customer with respect, friendliness, and a smile Prepare high-quality meals for patients, visitors, and hospital staff (food production positions) Ensure excellent presentation of meals, including labeling, temperature, and timeliness Maintain a clean and organized work area and follow all cleaning, sanitation, and closing procedures Adhere to the facility's health and safety policies and procedures Assist team members and management as needed to help the department operate efficiently Qualifications Must be at least 18 years old Must practice good personal hygiene and be neatly groomed in a uniform Communicate effectively in English and work well in a team environment Preferred: Culinary experience (cook, commercial kitchen, fast food, hotel operations, healthcare) Physical Requirements Prolonged standing and walking continuously, frequent stooping, and bending and lifting up to 50 pounds Must be able to operate equipment necessary to perform essential functions of the job Important to Know Applicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Work Location: In person - Billing Identifier: CC 3867 Hourly

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. This role will also be working in the Emergency Department environment to support the patients and visitors in a fast-paced environment. Responsibilities And Duties: 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. Minimum Qualifications: Bachelor's Degree (Required) Additional Job Description: Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. Work Shift: Variable Scheduled Weekly Hours : 36 Department Guest Services and Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. This role will also be working in the Emergency Department environment to support the patients and visitors in a fast-paced environment. **Responsibilities And Duties:** 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. **Minimum Qualifications:** Bachelor's Degree (Required) **Additional Job Description:** Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. **Work Shift:** Variable **Scheduled Weekly Hours :** 36 **Department** Guest Services and Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment