Virgin Hotels jobs in New Orleans, LA

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… Are you an aspiring bartender? If your answer is yes and you love working behind the bar and are still learning the art of mixology, then this is the perfect opportunity for you. You will support the beverage operation of the outlet through timely bussing and resetting of the bar, running food and beverage items while engaging in polite, responsive and timely interaction with guests and teammates including basic menu descriptions. If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests: * Support bartenders as directed with pre-shift prep, post-shift close, and in-shift maintenance. * Maintain a clean, hygienic and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc. * Stock the bar as necessary in accordance with company guidelines regarding liquor requisition * Explain basic details of food dishes and beverages at time of delivery to guests * Prepare basic non-alcoholic beverages such as water, coffee, tea, etc. * Be an expert in the organization of the bar and where things are in the building as a whole What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… * Lift and carry 50 lbs, carry and balance plates, carry kegs, wine and beer cases as necessary * Experience working in a high-volume craft cocktail bar * Working knowledge of batching systems, * Familiar with units of measurements and proper stocking procedures * Stand for periods of 8-10 hours * Must enjoy being around and working with people * Work with others like a rock star, while keeping the guests and teammates the focus * Communicate clearly in verbal and written English * Comply with all safety and health department procedures as well as all state and federal laws * Maintain a neat, clean and well-groomed appearance per hotel standards * Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties * Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: * Current, legal and unrestricted ability to work in the United States * High school or equivalent education required. * Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months * 1-2 years' experience in a full service restaurant or lounge preferred #LI-onsite

EOE/AA/Disabled/Veterans Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family and friends. Debt free education What will I be doing? As a General Maintenance person, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry Conduct inspections for preventive maintenance needs Record and report completed repairs and items that require further attention What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

As an In-House Marketing Specialist, you will play a key role in pre-qualifying and scheduling prospective guests and current owners for meetings with our sales representatives for vacation ownership presentations at our resorts Responsibilities Serve as a positive, professional brand ambassador, representing Hilton Grand Vacations. Act as a concierge, offering local information to enhance the guest experience. Collaborate with resort staff to receive arrival sheets of incoming guests. Greet and present prospective customers, incentivizing them to attend a sales preview tour. Screen and qualify potential customers based on company guidelines. Schedule sales-tour reservations and collect required deposits Qualifications Greet and present to prospective customers, incentivizing them to attend a sales presentation in line with company policies, compliance standards, and regulatory requirements, while meeting performance goals. Attend scheduled training sessions and department meetings, stay up-to-date on marketing materials, industry trends, and review performance goals regularly. Sales or marketing experience is preferred but not required. Meeting production standards is a must. 18 years and older with High School Diploma or equivalent Willing to work evenings and weekends Previous sales experience

Client Relations Specialists serve as the primary liaison to the customer during the follow-up process related to contracts and deeding of their new purchase. Responsibilities include: * Ensuring new owners understand their paperwork and contracts * Assisting owners in making reservations and providing all necessary information to help them feel confident in their purchase * Conducting follow-up and post-sale contact with new owners to reduce cancellations and contract reversals * Collaborating closely with the Sales and Hospitality teams to maintain high-quality customer service * Providing technical assistance, support, and guidance to owners regarding the product and services associated with ownership * The ability to work flexible schedules, including mornings, evenings, weekends, and holidays * A strong ability to efficiently resolve complex customer service issues It would be advantageous to demonstrate the following: * Timeshare sales experience * Timeshare quality assurance experience * CRM software experience * Proficiency with Microsoft products * The ability to work flexible schedules, including mornings, evenings, weekends, and holidays * A strong ability to efficiently resolve complex customer service issues It would be advantageous to demonstrate the following: * Timeshare sales experience * Timeshare quality assurance experience * CRM software experience * Proficiency with Microsoft products

+ **Earn paid time off from day 1** + **Free parking and free meals** + **Option to be paid daily** + **Discounted hotel stays for team members and family & friends\.** + **Debt free education** **What will I be doing?** As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check\-in and check\-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability + Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner + Support and assist team members in handling guest inquiries and requests and in resolving guest complaints + Schedule, assign daily work, lead pre\-shift meetings, inform and train team members + Monitor, observe and assist in evaluating team member performance + Monitor lobby traffic and adjust staffing accordingly **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Front Office Supervisor \- Overnight \*free parking\*_ **Location:** _null_ **Requisition ID:** _HOT0C5AW_ **EOE/AA/Disabled/Veterans**

Come prosper and grow with us! We offer: Qualified leads are provided for you, no prospecting or lead generation Face-to-face Sales Most competitive compensation structure in the industry Hourly pay plus bonus Potential six-figure income Outstanding Benefits - Comprehensive health plan that includes medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, and travel discounts effective day 1! Work/life balance Professional development, Team Member Recognition, and Career advancement opportunities Responsibilities Come prosper and grow with us! We offer: Qualified leads are provided for you, no prospecting or lead generation Face-to-face Sales Most competitive compensation structure in the industry Hourly pay plus bonus Potential six-figure income Outstanding Benefits - Comprehensive health plan that includes medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, and travel discounts effective day 1! Work/life balance Professional development, Team Member Recognition, and Career advancement opportunities Qualifications Positive and enthusiastic demeanor Excellent Interpersonal Skills Excellent active listening skills Able to work independently and as a teammate Knowledge and application of sales techniques Problem-solving ability Must be willing to work on weekends and most major holidays

* Earn paid time off from day 1 * Free parking and free meals * Option to be paid daily * Discounted hotel stays for team members and family and friends. * Debt free education What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: * Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils * Scrub pots and pans * Burnish, de-tarnish and polish silver * Stock and maintain supplies and equipment * Perform cleaning duties including, but not limited to, mopping and removing trash * Transport and store clean serviceware * Train other stewards, as needed * Prepare and place clean serviceware for events and functions What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

We're looking for passionate individuals ready to bring their hospitality skills to life-or eager to learn and grow in a dynamic environment with real opportunities for advancement. Don't miss your chance to be part of something extraordinary! In your role as Assistant General Manager, you will act as a hands-on leader for all operating departments. Your primary responsibility will be to execute the duties of your position in alignment with our service culture, thereby driving the success of our company. To be effective in this role, it is essential that you bring the necessary expertise and professionalism to ensure our operations run smoothly, efficiently, and with excellence. Key Responsibilities Financial: * Builds and leads Association(s) operating and retail budgets. * Develops and maintains cost & labor controls Quality Standards: * Conducts daily inspections of units, buildings, and grounds, noting deficiencies of Team Members, contractors and the physical appearance of property. * Determines most appropriate and efficient method to address and seek innovative solutions. * Monitor daily service levels in customer interactions. * Remains alert to potential problems or areas of concern, ensuring appropriate action. Development of People Leaders: * Coaches, guides, and directs seven (7) department leaders. * Counsels' direct reports on job-related matters. * Guides and advises employees to achieve established goals and objectives. Team Member Engagement & Community Involvement: * Leads engagement activities with the community and the region. Champion of the Grand Impact Committee for the property. * Lead daily leadership stand up meetings. * Participate in department-specific meetings. * Lead monthly staff meetings for the Executive Leadership. * Lead quarterly team member town hall events & engagement. We offer an excellent benefit package to our full-time Team Members that includes medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits - Now available on day one of employment! Key skills and experience required: * Minimum 7 years of hands-on experience in large-scale resort operations. * At least 5 years of related hospitality experience. * 5+ years in a managerial or director-level role. * Previous experience in timeshare operations required. * Exceptional verbal and written communication abilities. * Proven experience in safety, security, and risk management. * Strong understanding of finance, budgeting, scheduling, payroll, and project management. * Demonstrated ability to build and sustain a high-engagement service culture. * Proficient in relevant computer systems and software. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Key Responsibilities Financial: * Builds and leads Association(s) operating and retail budgets. * Develops and maintains cost & labor controls Quality Standards: * Conducts daily inspections of units, buildings, and grounds, noting deficiencies of Team Members, contractors and the physical appearance of property. * Determines most appropriate and efficient method to address and seek innovative solutions. * Monitor daily service levels in customer interactions. * Remains alert to potential problems or areas of concern, ensuring appropriate action. Development of People Leaders: * Coaches, guides, and directs seven (7) department leaders. * Counsels' direct reports on job-related matters. * Guides and advises employees to achieve established goals and objectives. Team Member Engagement & Community Involvement: * Leads engagement activities with the community and the region. Champion of the Grand Impact Committee for the property. * Lead daily leadership stand up meetings. * Participate in department-specific meetings. * Lead monthly staff meetings for the Executive Leadership. * Lead quarterly team member town hall events & engagement. Key skills and experience required: * Minimum 7 years of hands-on experience in large-scale resort operations. * At least 5 years of related hospitality experience. * 5+ years in a managerial or director-level role. * Previous experience in timeshare operations required. * Exceptional verbal and written communication abilities. * Proven experience in safety, security, and risk management. * Strong understanding of finance, budgeting, scheduling, payroll, and project management. * Demonstrated ability to build and sustain a high-engagement service culture. * Proficient in relevant computer systems and software.

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family and friends. Debt free education Supervise the Bell Staff as they greet & escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transport their luggage, and acquaint each new guest with their room location & features. What will I be doing? As a Bell Captain you would be responsible for supervising Bellpersons, transferring & storing guest luggage, and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Supervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Assist in the maintenance, appearance and functionality of equipment

What are we looking for? ✔️ Minimum of 1 year of event management experience ✔️ Flexibility to work weekends, evenings, or days based on group needs ✔️ Proficiency with Microsoft Office (Word, Excel, Outlook) ✔️ Experience with hotel property management systems, such as Delphi.fdc The Benefits We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program\: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Complimentary meals in the cafeteria while on shift Complimentary parking EOE/AA/Disabled/Veterans The Hilton New Orleans Riverside is looking for an Event Manager to join their amazing team. Nestled between the iconic French Quarter and the vibrant Mardi Gras World, just steps from the cruise port, our Riverside property offers an unforgettable setting for events of every kind. With over 1,600 guest rooms and suites, 130,000+ sq. ft. of event space inspired by classic French design, and a variety of customizable packages, we're equipped to create truly memorable experiences for groups of all sizes. Pay Range: $27-$29 per hour + opportunity for Team quarterly bonus What will I be doing? As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards: Organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. #LI-JW1

* Earn paid time off from day 1 * Free parking and free meals * Option to be paid daily * Discounted hotel stays for team members and family and friends. * Debt free education What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. * Ensure tableware is in good and working condition and report any defects for repair * Stock, maintain and clean designated food station(s) * Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. * Retrieve and transport dirty tableware to dishwashing area * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family & friends. Debt free education What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests

As a Sales Manager you would be responsible for: * Generating maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. * Promote and support branded Hilton Grand Vacations and Hilton Club culture. * Assisting with supervision and lead all aspects of sales line through mentoring, modeling and reinforcing effective sales and customer service practices, behaviors and results. * Maintaining a professional and personal image that upholds the HGV standards of integrity, quality and service to customers As a Sales Manager Action Line, you would be responsible for: * Generating maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. * Promoting and supporting branded Hilton Grand Vacations and Hilton Club culture. * Assisting with supervision and lead all aspects of sales line through mentoring, modeling and reinforcing effective sales and customer service practices, behaviors and results. * Maintaining a professional and personal image that upholds the HGV standards of integrity, quality and service to customers Why do Team Members Like Working for us? * Excellent earnings package and uncapped commissions. * Outstanding health care options (medical, dental, and vision that encourage preventative care). * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. * All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. * Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night! Also qualify for Friends & Family discounts for your loved ones! * And so much more! To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Previous timeshare management experience or Bubble TO experience * Proven results in a leadership role When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

To process clean linen through the laundry equipment and have it ready for the guest each and every day in a timely manner. To ensure proper sorting of soiled linen into categories for washing and processing. What will I be doing? As a Laundry Attendant, you would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering * Maintain cleanliness of laundry machinery and laundry area * Maintain stock levels * Respond to guest service issues in a timely, friendly and efficient manner * Perform additional laundry services, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… Are you good with your hands? Are you able to fix things, build things as needed, and have the skills of a plumber, repairman, and carpenter? If so, then this job is calling your name! Come join the elite team of men and women who work in the Engineering department at Virgin Hotels! They ensure that everything in the hotel from the guest rooms (a.k.a. chambers), meeting rooms, restaurants, offices, is in good working order for our guests, clients, vendors and teammates. In addition and under the general supervision of the Director of Engineering, you will assist in the maintenance, repair, refurbishment, renovation, remodeling and general upkeep in order to keep the facility functional and attractive to prospective customers. We expect you to communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests: * Completes assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel, its safety and its equipment * Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation * Immediately and courteously responds to guests needs in order to repair and/or resolve room maintenance requests and problems as they arise * Maintains tools, work spaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use * Repairs and/or changes room locks for the security of hotel and guests * Adjusts and repairs electronic problems on hotel equipment, including televisions, alarm clocks, HVAC units, etc. * Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and teammates * Computer system knowledge to complete orders that are in a tracking system like ALICE or HOTSOS * Maintains a friendly, cheerful and courteous manner at all times * All other duties as assigned, requested or deemed necessary by management What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… * Basic working knowledge in the following areas: general plumbing refrigeration air conditioning electrical systems boilers bathroom fixtures and tiling painting, prep to finish basic carpentry, grounds keeping, etc. * Vision to read written communication, LED read-outs, meters, and computer screens * Finger, hand and upper body dexterity to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools * Ability to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized. * Ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person * Upper body strength to lift 75lbs. throughout an 8 hour shift and leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs Background must-have: * Current, legal and unrestricted ability to work in the United States * Associate or Technical degree/Trade certification preferred * Previous experience working in an hotel engineering or maintenance role * Ability to compute accurate mathematical calculations. * Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone and through email.

Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for you to join our world-class team at Hilton Grand Vacations as a Vacation Sales Ambassador. Be part of Hilton Grand Vacations, where we strive to provide flawless vacation experiences to our valued customers. As a Vacation Sales Ambassador, your role will be crucial in promoting and selling our world-class vacation packages to guests inside Hilton branded Hotels. We offer comprehensive training and proven sales techniques to equip you for success in this role. Competitive earnings package with the income potential of $85K and above. Our top performers in 2024 averaged over $120K! What We Offer: * Competitive compensation: An attractive earnings package with high-income potential. * Comprehensive benefits: Health, dental, vision, and retirement plans to support your well-being. * Career growth opportunities: A clear path for advancement within Hilton Grand Vacations, with opportunities to expand your skills and career. * An inclusive and collaborative work environment: An encouraging team culture that values diversity and collaboration. Join Hilton Grand Vacations and become part of a team that is committed to delivering outstanding vacation experiences. We look forward to welcoming you to our world-class organization and supporting your journey to success. Key Responsibilities: * Persuasively present and sell vacation ownership packages to potential customers, ensuring a high level of happiness and engagement. * Build and maintain relationships: Establish and maintain positive relationships with guests and team members, encouraging a collaborative and inclusive environment. * Achieve and exceed sales targets: Set ambitious goals and work diligently to meet and surpass sales targets, contributing to the overall success of the team. * Provide exceptional customer service: Deliver an outstanding customer experience by understanding the needs of guests and offering tailored solutions that meet their vacation dreams. * Participate in training programs: Engage in ongoing training and development programs to improve your sales skills and product knowledge, ensuring you stay ahead in a competitive market. * Follow up with leads: Strictly follow up with potential clients and leads to ensure a seamless and successful sales process. Requirements: * Proven sales experience: At least 2 years of sales experience, preferably in the vacation ownership or hospitality industry. * Outstanding communication abilities: Strong verbal and written abilities to effectively engage with guests and team members. * Positive attitude and enthusiastic personality: A can-do attitude and the ability to encourage guests and colleagues alike. * Ability to work flexible hours: Be available to work evenings, weekends, and holidays as needed to meet the demands of our guests. * Proficient in relevant software: Basic proficiency with CRM tools and other sales-related software. * High school diploma or equivalent experience: Demonstrating the necessary foundational skills for success.

* Earn paid time off from day 1 * Free parking and free meals * Option to be paid daily * Discounted hotel stays for team members and family and friends. * Debt free education Responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed. What will I be doing? A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards: * Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards * Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris * Ensure equipment is in full working order and report any defects * Project a professional manner to guests and team members * Assist back of house team when requested * Able to lift and Push Banquet Equipment * Assist with set ups to ensure department runs efficiently * Manage the set up relating to Food and Beverage functions in a timely manner * Lift/Pull/Push at least 50 pounds * Comply with hotel security, fire regulations and all health and safety legislation * Attend training provided by the hotel What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette * Knowledge of appropriate table settings and service ware * Must posses strong organizational skills * Ability to work in outdoor areas * Be familiar with all events happening at the hotel * Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Job Requirements Statement As Director of Catering, you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. Supports and acts on the behalf of the Director of Sales in her/his absence. Position Summary As a Team Member your essential functions in this role include such things as: * Strategy - Be globally aligned with the Americas Commercial Operations function while locally supporting superior business results * Leadership - Develop innovative, forward-thinking team members * Culture - Ensure a best-in-class workplace that delivers on Hilton's values, mission, and purpose * Talent - Hire, engage and develop the world's best hospitality team members * Operations Excellence - Embrace and lead implementation of all Americas Catering initiatives and objectives with a consistent commitment to excellence in execution, comprehensiveness, and timeliness. STRATEGY: * Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results * Drive innovation and creativity within event delivery * Partner with GM/EC to deliver on Hilton's values by creating high-impact catering experiences * Ensure that high quality service standards are maintained through continuous reviews of processes and procedures * Provide owner relations guidance in key areas of Catering expertise, as needed (Weddings, Staffing Models) * Actively support the sales process. LEADERSHIP: * Provide overall leadership and direction in all Catering matters * Serve as the hotel's credible SME on all matters relating to event experience * Serve as a highly visible, participatory leader who proactively and consistently engages with their GM/EC, Sales, Catering and Events team members, external guests, and suppliers * Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices * Participate or represent Hilton in industry social/meeting/events professional associations CULTURE: * Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering talent pipeline * Integrate Hilton's Values/Mission/Purpose when implementing C&E initiatives and support Team Member-centric and guest-centric programs * Lead with Hilton culture engaging with Team Members through direct and meaningful interactions * Be an ambassador for customer service. TALENT: * Motivate and provide a work environment in which team members are productive * Ensure all Catering manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning * Listen and respond to team members needs while having an open-door policy * Manages group and interpersonal conflict effectively CATERING OPERATIONS EXCELLENCE: * Ensure the proper use of all function space, exhibit hall, and event spaces * Manage supplier and vendor relationships * Possess subject matter expertise and ensure standards/practices * Development and management of departmental budgets * Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events * Ensure proper staffing for the needs of the business * Integrate current trends in event management and design * Participate in customer site inspections and assists with the sales process as necessary OTHER: * Other duties as necessary based on business needs * Regular attendance Required Qualifications: * Minimum Education: High School Degree/GED * Minimum Years of Experience: five (5) years Hospitality related experience at manager level. Minimum of 1 year of leadership experience in hotel management. * Management Experience: Supervisor/Manager: 1-3 People * Additional Requirements: 10% travel * Core Competencies including but not limited to:Writing-Communicating effectively in writing as appropriate for the needs of the audience. * Reading Comprehension- Understanding written sentences and paragraphs in work related documents. * Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences. * Basic Computer Skills- Using basic computer hardware and software (personal computers, word processing software, internet browsers, etc.) * Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Number facility- The ability to add, subtract, multiply, or divide quickly and correctly. * Creativity- The ability to come up with creative ways to solve a problem. * Management Competencies including but not limited to:Adaptability- Ability to effectively adjust to major changes in work tasks or the work environment * Building Trust- Ability to interact with others in an honest, fair and respectful way, giving others confidence in one's intentions and those of the organization * Communication- Skilled at clearly conveying information and ideas * Customer focus- Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs. * Empathy- Ability to engage with Team Members through direct and meaningful interactions, leading by Example * High Work Standards- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks * Planning and Organizing- Skilled at establishing courses of action for self and others to ensure work is completed efficiently. * Decision Making/Problem Solving: Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions. * Stress Tolerance- Ability to maintain stable performance and positive relationships with others while under pressure or opposition. * Technical / Professional Knowledge and Skills - Demonstrates a satisfactory level of position-related technical knowledge and skills. Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… Are you an aspiring bartender? If your answer is yes and you love working behind the bar and are still learning the art of mixology, then this is the perfect opportunity for you. You will support the beverage operation of the outlet through timely bussing and resetting of the bar, running food and beverage items while engaging in polite, responsive and timely interaction with guests and teammates including basic menu descriptions. If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Support bartenders as directed with pre-shift prep, post-shift close, and in-shift maintenance. Maintain a clean, hygienic and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc. Stock the bar as necessary in accordance with company guidelines regarding liquor requisition Explain basic details of food dishes and beverages at time of delivery to guests Prepare basic non-alcoholic beverages such as water, coffee, tea, etc. Be an expert in the organization of the bar and where things are in the building as a whole What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Lift and carry 50 lbs, carry and balance plates, carry kegs, wine and beer cases as necessary Experience working in a high-volume craft cocktail bar Working knowledge of batching systems, Familiar with units of measurements and proper stocking procedures Stand for periods of 8-10 hours Must enjoy being around and working with people Work with others like a rock star, while keeping the guests and teammates the focus Communicate clearly in verbal and written English Comply with all safety and health department procedures as well as all state and federal laws Maintain a neat, clean and well-groomed appearance per hotel standards Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: Current, legal and unrestricted ability to work in the United States High school or equivalent education required. Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months 1-2 years' experience in a full service restaurant or lounge preferred #LI-onsite