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Virgin Hotels jobs in New Orleans, LA - 82 jobs
Bell Attendant
Virgin Hotels New Orleans
Virgin Hotels New Orleans job in New Orleans, LA
Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… You don't need to have x-ray vision or know how to fly, but you do need superhuman people skills in order to be successful in this role. Virgin businesses, starting with our illustrious founder, Sir Richard, are a roll up your sleeves kind of place. At Virgin Hotels, we are focused on the teammate experience, whether that is ensuring we have the best talent, focusing on training or just sharing the love at a team event. Above all else, the Bell Person will be a culture carrier, working daily to ensure all Virgin Hotel teammates have a great experience at work every single day. At Virgin Hotels, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun doing it. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Bell Person who can help us get there. We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. Use the Virgin “Tone of Voice” while escorting guests to their room as well as explaining the features of the hotel. Responsible for attending to immediate needs of each guest upon arrival and follow through throughout their stay. Hotel features/services, hours of operation. All room types, numbers, layout, décor, appointments & location. Functionality of all in room amenities, items, & technology. Daily house count and expected arrivals/departures. Room availability status for any given day. Use excellent communication skills with guests, staff including verbal, written and body language. Assist guest with transporting their baggage in accordance with their check-in/out preference (traditional, kiosk, iPad) while maintaining a positive attitude. Ensure that you respond and are present to assist the guest for departure within the timeframe listed by management. Assist guest with their baggage storage and ensure that all items are accounted for. Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies. Provide accurate directions to guests on inquires of transportation. Maintain knowledge of local attractions and activities to recommend for guest inquires. Deliver items to guestrooms as requested. Be able to communicate timely and in a responsive manner via digital device. Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service. Be creative and think outside the box to create positive memorable experiences for our guests. Work well on a team or independently while being accountable for work performed. Ensure proper cleanliness & polish of the luggage carts. Remain in your assigned post/area unless assisting a guest. Monitor and maintain appearance of the public space in your area. Report any items needing attention to the Housekeeping Department. Adhere to security procedures to ensure our guest's safety. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Stand for periods of 8-10 hours Lift, push, pull up to 50 lbs. multiple times during a shift Understand guest inquiries and provide clear, concise responses Work with others like a rock star, while constantly advocating for your guests Communicate clearly in verbal and written English Work cohesively with other departments and co-workers as part of a team Focus attention on details Maintain confidentiality of all guests and hotel information Maintain a neat, clean and well-groomed appearance per hotel standards Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: Current, legal and unrestricted ability to work in the United States Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone Proficient computer knowledge$19k-24k yearly est. 19d agoRunner
Virgin Hotels Central Services LLC
Virgin Hotels Central Services LLC job in New Orleans, LA
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… Support the food and beverage operation of the outlet through timely bussing and resetting of tables, running food and beverages, engage in polite, responsive and timely interaction with guests and coworkers including basic menu descriptions, in addition to other responsibilities as directed by server or supervisor while maintaining a positive attitude that contributes to the team environment. In addition, if you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you! If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Support server by running food and drinks as instructed by teammates including culinary, server, bartender, supervisor, etc. Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc. Clear tables, carry plates to dishwashing area Execute fabulous guest service Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc. Explain basic details of food dishes and beverages at time of delivery to guests What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis Stand for periods of 8-10 hours Work with others like a rock star, while keeping the guests and teammates the focus Ability to communicate clearly in verbal and written English Comply with all safety and health department procedures, as well as all state and federal laws Maintain a neat, clean and well-groomed appearance per hotel standards Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: Ability to work a flexible schedule Current, legal and unrestricted ability to work in The United States High school or equivalent education required. Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months Preferred: 1-2 years' experience in a full-service hospitality establishment #LI-onsite$26k-32k yearly est. Auto-Apply 18d agoHuman Resources Coordinator
Hilton
New Orleans, LA job
The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Human Resources Coordinator to join the team! Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District. Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining. We are looking for an individual with an upbeat, outgoing personality to join our Human Resources team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and Human Resources. We are looking forward to your application! The Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards: Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management Maintain communication with departments involved in the assigned project/activity Route incoming mail, faxes, and packages Answer telephone and assist internal and external guests with requests Writes correspondence on behalf of the department Makes copies, send/distributes outgoing mail Uses email system to deliver and accept emails Greet internal and external customers when entering the department Assist with a variety of requests Maintains detailed filing system for department Maintain office supplies for department Report all unsafe conditions immediately Attend all mandatory meetings Follow and know emergency procedures as needed Keep work area clean and organized Maintain a good working relationship with other department, employees, and guests Team Member Benefits When you join our team, you'll enjoy a comprehensive benefits package, including: Medical & Vision Insurance - Blue Cross Blue Shield of Louisiana* Dental & Voluntary Insurance - SunLife* Flexible Spending Account (FSA) - Through WEX 401(k) Retirement Plan - Fidelity, with up to 5% employer match** Employee Assistance Program (EAP) - ComPsych Free Team Member Meals Discounted Parking Property Discounts - Restaurants, Gift Shop, and Spa Paid Time Off (PTO) Program Go Hilton Travel Discounts Tuition Reimbursement Guild Education Program * Medical/Dental coverage begins on the first of the month following 60 days of employment ** 401(k) eligibility begins after 90 days of employment; new hires are auto enrolled. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Excellent written and verbal communication skills. Ability to effectively deal with a variety of audiences, some of whom will require high levels of patience, tact and diplomacy. Strong computer literacy including knowledge of Windows XP and Microsoft Office Suite of products including Word, Excel, and PowerPoint. Proficiency in basic mathematics and good analytical skills. Ability to type accurately and at a minimum of 50 words per minute. Ability to exercise independent judgement and discretion while performing various responsibilities. Ability to prioritize workload; managing various projects and demands on a concurrent basis. Ability to work independently. Ability to work quickly and under pressure to meet deadlines. Strong organizational skills. Knowledge of effective reporting and tracking systems for project planning and execution. Good problem solving and research skills. QUALIFICATION STANDARDS EDUCATION High School graduate or equivalent EXPERIENCE A minimum of one-year prior administrative support services with customer service responsibilities. Previous Human Resources experience preferred. LICENSES OR CERTIFICATES No special licenses required. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!$31k-41k yearly est. 8d agoQuality Assurance Specialist
Hilton Grand Vacations
New Orleans, LA job
Client Relations Specialists serve as the primary liaison to the customer during the follow-up process related to contracts and deeding of their new purchase. Responsibilities include: * Ensuring new owners understand their paperwork and contracts * Assisting owners in making reservations and providing all necessary information to help them feel confident in their purchase * Conducting follow-up and post-sale contact with new owners to reduce cancellations and contract reversals * Collaborating closely with the Sales and Hospitality teams to maintain high-quality customer service * Providing technical assistance, support, and guidance to owners regarding the product and services associated with ownership * The ability to work flexible schedules, including mornings, evenings, weekends, and holidays * A strong ability to efficiently resolve complex customer service issues It would be advantageous to demonstrate the following: * Timeshare sales experience * Timeshare quality assurance experience * CRM software experience * Proficiency with Microsoft products * The ability to work flexible schedules, including mornings, evenings, weekends, and holidays * A strong ability to efficiently resolve complex customer service issues It would be advantageous to demonstrate the following: * Timeshare sales experience * Timeshare quality assurance experience * CRM software experience * Proficiency with Microsoft products$40k-63k yearly est. 28d agoSales Rep-In Training
Hilton Grand Vacations
New Orleans, LA job
Come prosper and grow with us! We offer: * Qualified leads are provided for you, no prospecting or lead generation * Face-to-face Sales * Most competitive compensation structure in the industry * Hourly pay plus bonus * Potential six-figure income * Outstanding Benefits - Comprehensive health plan that includes medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, and travel discounts effective day 1! * Work/life balance * Professional development, Team Member Recognition, and Career advancement opportunities Come prosper and grow with us! We offer: * Qualified leads are provided for you, no prospecting or lead generation * Face-to-face Sales * Most competitive compensation structure in the industry * Hourly pay plus bonus * Potential six-figure income * Outstanding Benefits - Comprehensive health plan that includes medical, dental, vision, life insurance, 401(k) with company match, tuition reimbursement, and travel discounts effective day 1! * Work/life balance * Professional development, Team Member Recognition, and Career advancement opportunities * Positive and enthusiastic demeanor * Excellent Interpersonal Skills * Excellent active listening skills * Able to work independently and as a teammate * Knowledge and application of sales techniques * Problem-solving ability * Must be willing to work on weekends and most major holidays$47k-87k yearly est. 28d agoGuest Service Agent (Full-Time) *free parking*
Hilton
New Orleans, LA job
Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family & friends. Debt free education What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!$19k-24k yearly est. 19d agoAssistant Manager In-House Marketing - The Marquee
Hilton Grand Vacations
New Orleans, LA job
We are seeking a dynamic and motivated individual to join our team as an In-House Marketing Assistant Manager. In this role, you will oversee the day-to-day operations of our In-House Marketing department, driving production for various marketing programs while ensuring compliance with company policies and procedures. Must have Timeshare Marketing experience. Key Responsibilities: * Lead a team of sales-oriented marketing staff, recruiting, training, and developing associates to maximize their potential and drive sales success. * Develop and host weekly meetings to inspire and motivate your team, fostering a culture of excellence and continuous improvement. * Design programs and strategies to increase tour flow during off-season months, maximizing marketing opportunities. * Maintain 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service. * Exceed budget tour flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints. * Manage representative performance standards and penetration rates to optimize results, conducting performance appraisals, counseling, and coaching sessions as needed. Why Hilton Grand Vacations? * We offer competitive compensation, including a base salary plus incentives, along with opportunities for professional growth and career advancement. * Our customizable benefits package ensures your individual needs are met, including but not limited to 401(k) matching, health insurance, paid time off, and tuition reimbursement. Job Requirements: * One year of Timeshare, Management, and Customer Service experience. * Proficiency in MS Office Suite, Concierge, Web-Based Reporting, and basic check-in procedures. * Strong attention to detail with excellent analytical and problem-solving skills. * Ability to think strategically and analyze information in a timely and accurate manner. * Excellent interpersonal communication skills to effectively interact with all levels of the organization. Schedule: Full-time, with availability for evening shifts, weekends, and holidays as needed. How We Invest in You: * Total compensation of $75,000++ (includes competitive base, plus incentives). * Opportunities for professional growth and career advancement. Join Our Team: If you're a motivated leader with a passion for sales and marketing, dedicated to delivering exceptional guest experiences, we encourage you to apply for the In-House Marketing Supervisor position at Hilton Grand Vacations. Take the next step in your career with us! When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.$75k yearly 5d agoPreventative Maintenance
Hilton
New Orleans, LA job
The iconic Waldorf Astoria property in New Orleans, _The Roosevelt_ , is seeking an **FT Preventative Maintenance** to join the team\! The Preventive Maintenance Worker works closely with the Engineering Department to ensure the safe and efficient operation of all hotel equipment\. This role is responsible for performing general maintenance tasks as assigned, assisting the engineering team, and supporting the overall upkeep of the property's facilities\. **What will I be doing?** As a Preventive Maintenance Worker, you will be responsible for performing the following tasks to the highest standards: ·Adhere to all staff rules, regulations, and directions from supervisors\. ·Operate equipment carefully and follow safety procedures to ensure safe operations\. ·Maintain the hotel's daily power, water, gas, heating, and cooling systems\. ·Inspect equipment and review shift handover records promptly and accurately\. ·Conduct regular maintenance and inspections of equipment and facilities under your responsibility\. ·Implement energy\-saving measures and monitor energy consumption\. ·Support banquet and meeting operations by ensuring all related equipment functions properly\. ·Perform regular generator tests to ensure reliable power during outages\. ·Assist in fire prevention efforts, including inspecting and supporting fire safety measures\. ·Train and mentor junior technicians and apprentices, developing their skills and preparing them for advancement\. ·Manage tools and track usage by team members\. ·Recommend disciplinary action for assigned subordinates when necessary\. ·Complete other reasonable tasks as assigned by management\. ·Job responsibilities may be updated or modified by management at its discretion\. **Team Member Benefits** When you join our team, you'll enjoy a comprehensive benefits package, including: + **Medical & Vision Insurance** - Blue Cross Blue Shield of Louisiana\* + **Dental & Voluntary Insurance** - SunLife\* + **Flexible Spending Account \(FSA\)** - Through WEX + **401\(k\) Retirement Plan** - Fidelity, with up to 5% employer match\*\* + **Employee Assistance Program \(EAP\)** - ComPsych + **Free Team Member Meals** + **Discounted Parking** + **Property Discounts** - Restaurants, Gift Shop, and Spa + **Paid Time Off \(PTO\) Program** + **Go Hilton Travel Discounts** + **Tuition Reimbursement** + **Guild Education Program** \* Medical/Dental coverage begins on the first of the month following 60 days of employment \*\* 401\(k\) eligibility begins after 90 days of employment; new hires are auto\-enrolled\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Engineering, Maintenance and Facilities_ **Title:** _Preventative Maintenance_ **Location:** _null_ **Requisition ID:** _HOT0C6VH_ **EOE/AA/Disabled/Veterans**$25k-34k yearly est. 17d agoRoom Service Busperson (Full-Time) *free parking*
Hilton
New Orleans, LA job
+ **Earn paid time off from day 1** + **Free parking and free meals** + **Option to be paid daily** + **Discounted hotel stays for team members and family and friends\.** + **Debt free education** **What will I be doing?** As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc\. + Ensure tableware is in good and working condition and report any defects for repair + Stock, maintain and clean designated food station\(s\) + Assist food server\(s\) with table service, including, but not limited to, serving beverages, breads, etc\. + Retrieve and transport dirty tableware to dishwashing area + Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Room Service Busperson \(Full\-Time\) \*free parking\*_ **Location:** _null_ **Requisition ID:** _HOT0C731_ **EOE/AA/Disabled/Veterans**$16k-22k yearly est. 25d agoSteward (Full Time) * Free Parking*
Hilton
New Orleans, LA job
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family and friends. Debt free education What will I be doing? As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils Scrub pots and pans Burnish, de-tarnish and polish silver Stock and maintain supplies and equipment Perform cleaning duties including, but not limited to, mopping and removing trash Transport and store clean serviceware Train other stewards, as needed Prepare and place clean serviceware for events and functions EOE/AA/Disabled/Veterans$19k-28k yearly est. Auto-Apply 11d agoSales Manager Action Line
Hilton Grand Vacations
New Orleans, LA job
As a Sales Manager you would be responsible for: * Generating maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. * Promote and support branded Hilton Grand Vacations and Hilton Club culture. * Assisting with supervision and lead all aspects of sales line through mentoring, modeling and reinforcing effective sales and customer service practices, behaviors and results. * Maintaining a professional and personal image that upholds the HGV standards of integrity, quality and service to customers As a Sales Manager Action Line, you would be responsible for: * Generating maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. * Promoting and supporting branded Hilton Grand Vacations and Hilton Club culture. * Assisting with supervision and lead all aspects of sales line through mentoring, modeling and reinforcing effective sales and customer service practices, behaviors and results. * Maintaining a professional and personal image that upholds the HGV standards of integrity, quality and service to customers Why do Team Members Like Working for us? * Excellent earnings package and uncapped commissions. * Outstanding health care options (medical, dental, and vision that encourage preventative care). * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. * All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. * Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night! Also qualify for Friends & Family discounts for your loved ones! * And so much more! To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Previous timeshare management experience or Bubble TO experience * Proven results in a leadership role When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.$61k-91k yearly est. 28d agoIn House Marketing Rep
Hilton Grand Vacations
New Orleans, LA job
As an In-House Marketing Specialist, you will play a key role in pre-qualifying and scheduling prospective guests and current owners for meetings with our sales representatives for vacation ownership presentations at our resorts * Serve as a positive, professional brand ambassador, representing Hilton Grand Vacations. * Act as a concierge, offering local information to enhance the guest experience. * Collaborate with resort staff to receive arrival sheets of incoming guests. * Greet and present prospective customers, incentivizing them to attend a sales preview tour. * Screen and qualify potential customers based on company guidelines. * Schedule sales-tour reservations and collect required deposits * Greet and present to prospective customers, incentivizing them to attend a sales presentation in line with company policies, compliance standards, and regulatory requirements, while meeting performance goals. * Attend scheduled training sessions and department meetings, stay up-to-date on marketing materials, industry trends, and review performance goals regularly. * Sales or marketing experience is preferred but not required. Meeting production standards is a must. * 18 years and older with High School Diploma or equivalent * Willing to work evenings and weekends * Previous sales experience$39k-59k yearly est. 28d agoLaundry Attendant (Full-Time)
Hilton
New Orleans, LA job
To process clean linen through the laundry equipment and have it ready for the guest each and every day in a timely manner. To ensure proper sorting of soiled linen into categories for washing and processing. What will I be doing? As a Laundry Attendant, you would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering Maintain cleanliness of laundry machinery and laundry area Maintain stock levels Respond to guest service issues in a timely, friendly and efficient manner Perform additional laundry services, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!$21k-26k yearly est. 12d agoHousekeeper - Part Time
Hilton Grand Vacations
New Orleans, LA job
There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the versatile and resourceful people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. Responsibilities Include: * Prepare all assigned units for guest arrival. * Greet guests and respond to requests in a friendly manner. * Report any maintenance problems. * Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance. * Assist management in maintaining inventory of linen and supplies. * Other duties and special projects as assigned by housekeeping management Key experience and skills: * Previous hotel housekeeping experience is preferred. * Open and flexible availability, including weekends and holidays * Able to bend, stoop, walk, and lift up to 50 lbs and push/pull/ up to 100 lbs * Work a full shift (8 hours) walking/standing with or without reasonable accommodation. * Anticipates customer needs and thinks about how work impacts them. * Builds confidence in self and others with honest and dependable interactions. Extraordinary People, Exceptional Benefits on Day One Schedule is Part Time, 24 hours/week Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. Responsibilities Include: * Prepare all assigned units for guest arrival. * Greet guests and respond to requests in a friendly manner. * Report any maintenance problems. * Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance. * Assist management in maintaining inventory of linen and supplies. * Other duties and special projects as assigned by housekeeping management Key experience and skills: * Previous hotel housekeeping experience is preferred. * Open and flexible availability, including weekends and holidays * Able to bend, stoop, walk, and lift up to 50 lbs and push/pull/ up to 100 lbs * Work a full shift (8 hours) walking/standing with or without reasonable accommodation. * Anticipates customer needs and thinks about how work impacts them. * Builds confidence in self and others with honest and dependable interactions.$20k-27k yearly est. 12d agoVacation Sales Ambassador
Hilton Grand Vacations
New Orleans, LA job
Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for you to join our world-class team at Hilton Grand Vacations as a Vacation Sales Ambassador. Be part of Hilton Grand Vacations, where we strive to provide flawless vacation experiences to our valued customers. As a Vacation Sales Ambassador, your role will be crucial in promoting and selling our world-class vacation packages to guests inside Hilton branded Hotels. We offer comprehensive training and proven sales techniques to equip you for success in this role. Competitive earnings package with the income potential of $85K and above. Our top performers in 2024 averaged over $120K! What We Offer: * Competitive compensation: An attractive earnings package with high-income potential. * Comprehensive benefits: Health, dental, vision, and retirement plans to support your well-being. * Career growth opportunities: A clear path for advancement within Hilton Grand Vacations, with opportunities to expand your skills and career. * An inclusive and collaborative work environment: An encouraging team culture that values diversity and collaboration. Join Hilton Grand Vacations and become part of a team that is committed to delivering outstanding vacation experiences. We look forward to welcoming you to our world-class organization and supporting your journey to success. Key Responsibilities: * Persuasively present and sell vacation ownership packages to potential customers, ensuring a high level of happiness and engagement. * Build and maintain relationships: Establish and maintain positive relationships with guests and team members, encouraging a collaborative and inclusive environment. * Achieve and exceed sales targets: Set ambitious goals and work diligently to meet and surpass sales targets, contributing to the overall success of the team. * Provide exceptional customer service: Deliver an outstanding customer experience by understanding the needs of guests and offering tailored solutions that meet their vacation dreams. * Participate in training programs: Engage in ongoing training and development programs to improve your sales skills and product knowledge, ensuring you stay ahead in a competitive market. * Follow up with leads: Strictly follow up with potential clients and leads to ensure a seamless and successful sales process. Requirements: * Proven sales experience: At least 2 years of sales experience, preferably in the vacation ownership or hospitality industry. * Outstanding communication abilities: Strong verbal and written abilities to effectively engage with guests and team members. * Positive attitude and enthusiastic personality: A can-do attitude and the ability to encourage guests and colleagues alike. * Ability to work flexible hours: Be available to work evenings, weekends, and holidays as needed to meet the demands of our guests. * Proficient in relevant software: Basic proficiency with CRM tools and other sales-related software. * High school diploma or equivalent experience: Demonstrating the necessary foundational skills for success.$27k-38k yearly est. 28d agoOyster Charbroiler (Full-time) *free parking*
Hilton
New Orleans, LA job
Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family and friends. Debt free education What will I be doing? As a Charbroiler, you would be responsible for preparing all char-broiled oysters according to standard recipe and/or as specified on guest check, to ensure consistency of product. Specifically, you would be responsible for performing the following tasks to the highest standards: Keeps all refrigeration, equipment, storage and working areas in clean, working condition in order to comply with health department regulations. Prepares daily requisitions for supplies and food items for production. Visually inspects, selects, and uses only food items of the highest standard in the preparation of all menu items. Checks and controls the proper storage of product; checks on portion control to maintain quality product. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!$17k-21k yearly est. Auto-Apply 14d agoBell Captain (Full-Time) *Free Parking
Hilton
New Orleans, LA job
Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family and friends. Debt free education Supervise the Bell Staff as they greet & escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transport their luggage, and acquaint each new guest with their room location & features. What will I be doing? As a Bell Captain you would be responsible for supervising Bellpersons, transferring & storing guest luggage, and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Supervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans$17k-22k yearly est. Auto-Apply 50d agoDirector of Food and Beverage
Virgin Hotels Central Services LLC
Virgin Hotels Central Services LLC job in New Orleans, LA
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… If you are a successful Food & Beverage Director, with multi-venue experience, Virgin Hotels wants you. Virgin is a culture that believes in action, not navel gazing. The F&B Director must have experience taking ideas from concept to real life. An understanding of execution steps and a handle on practical considerations (cost, budgets, timing, and schedules) is critical to success in this role. Strong people leadership and development/ mentorship skills are a must. Divas need not apply. The Virgin culture, starting with the big guy Sir Richard, is a roll up your sleeves kind of place. At Virgin Hotels, we are focused on the guest experience, whether that is eating in one of our restaurants, ordering room service, or holding a special event at the hotel. The F&B Director will be responsible for ensuring that all of these areas run as flawlessly as possible. Of course, we also expect you to focus the usual things such as quality control, profitability, inventory management etc. However, at Virgin, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun. We are looking for someone who is full of creative ideas and has the ability to motivate a team, as well as possessing strong e-commerce skills and a love of food and beverage. Most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Bring the Virgin Hotels food & beverage vision, with an eye on overall customer experience Work closely with other members of the team to deliver a Virgin-branded experience that seamlessly incorporates fantastic food, delicious drinks and superb service Previous hospitality and multi-venue experience in your skillset, whether that is in hotels, bars or restaurants. Only exceptional candidates will be considered Great team player with the ability to create excellent working relationships and help lead, mentor and develop members of their team Able to manage complexities, whether in budgeting, scheduling, or dealing with training standards Creativity and innovation with the ability to think outside the box and approach all issues with a completely fresh approach Highly organized, anticipating needs and over delivering wherever possible Must be enthusiastic, passionate and possess a sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Input and access data in various computer systems Understand guest inquiries and provide clear, concise responses Work with others like a rock star, while constantly advocating for your guests Communicate clearly in verbal and written English Work cohesively with other departments and co-workers as part of a team Focus attention on details Maintain the confidentiality of all guests and hotel information Maintain a neat, clean and well-groomed appearance per hotel standards Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: Current, legal and unrestricted ability to work in the USA Associate or Bachelor's degree preferred. Minimum 5 years of Food and Beverage supervisory/management experience. Ability to compute accurate mathematical calculations. Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone. Proficient computer knowledge.$64k-88k yearly est. Auto-Apply 7d agoBarback
Virgin Hotels Central Services LLC
Virgin Hotels Central Services LLC job in New Orleans, LA
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… Are you an aspiring bartender? If your answer is yes and you love working behind the bar and are still learning the art of mixology, then this is the perfect opportunity for you. You will support the beverage operation of the outlet through timely bussing and resetting of the bar, running food and beverage items while engaging in polite, responsive and timely interaction with guests and teammates including basic menu descriptions. If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Support bartenders as directed with pre-shift prep, post-shift close, and in-shift maintenance. Maintain a clean, hygienic and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc. Stock the bar as necessary in accordance with company guidelines regarding liquor requisition Explain basic details of food dishes and beverages at time of delivery to guests Prepare basic non-alcoholic beverages such as water, coffee, tea, etc. Be an expert in the organization of the bar and where things are in the building as a whole What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Lift and carry 50 lbs, carry and balance plates, carry kegs, wine and beer cases as necessary Experience working in a high-volume craft cocktail bar Working knowledge of batching systems, Familiar with units of measurements and proper stocking procedures Stand for periods of 8-10 hours Must enjoy being around and working with people Work with others like a rock star, while keeping the guests and teammates the focus Communicate clearly in verbal and written English Comply with all safety and health department procedures as well as all state and federal laws Maintain a neat, clean and well-groomed appearance per hotel standards Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: Current, legal and unrestricted ability to work in the United States High school or equivalent education required. Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months 1-2 years' experience in a full service restaurant or lounge preferred #LI-onsite$17k-28k yearly est. Auto-Apply 21d agoBarback
Virgin Hotels
Virgin Hotels job in New Orleans, LA
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you decide to accept it… Are you an aspiring bartender? If your answer is yes and you love working behind the bar and are still learning the art of mixology, then this is the perfect opportunity for you. You will support the beverage operation of the outlet through timely bussing and resetting of the bar, running food and beverage items while engaging in polite, responsive and timely interaction with guests and teammates including basic menu descriptions. If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests: * Support bartenders as directed with pre-shift prep, post-shift close, and in-shift maintenance. * Maintain a clean, hygienic and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc. * Stock the bar as necessary in accordance with company guidelines regarding liquor requisition * Explain basic details of food dishes and beverages at time of delivery to guests * Prepare basic non-alcoholic beverages such as water, coffee, tea, etc. * Be an expert in the organization of the bar and where things are in the building as a whole What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… * Lift and carry 50 lbs, carry and balance plates, carry kegs, wine and beer cases as necessary * Experience working in a high-volume craft cocktail bar * Working knowledge of batching systems, * Familiar with units of measurements and proper stocking procedures * Stand for periods of 8-10 hours * Must enjoy being around and working with people * Work with others like a rock star, while keeping the guests and teammates the focus * Communicate clearly in verbal and written English * Comply with all safety and health department procedures as well as all state and federal laws * Maintain a neat, clean and well-groomed appearance per hotel standards * Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties * Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: * Current, legal and unrestricted ability to work in the United States * High school or equivalent education required. * Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months * 1-2 years' experience in a full service restaurant or lounge preferred #LI-onsite$17k-28k yearly est. 15d ago
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