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Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Ready to Build Your Data Engineering Career in Healthcare Technology? We're seeking an early-career data professional who can support development and maintenance of data systems used in healthcare and TPA claims processing. As our Data Engineer, you'll assist with building and troubleshooting data pipelines while ensuring data accuracy across on-prem and cloud environments. This role offers hands-on learning opportunities working with ETL/ELT, SQL, and healthcare data workflows while spending approximately 50% of your time handling support tickets and operational data issues. What makes this role different ✓ Healthcare data focus: Work with healthcare and TPA claims processing data systems, gaining specialized industry expertise ✓ Balanced responsibilities: Split time between pipeline development (50%) and operational support tickets (50%) for well-rounded experience ✓ Growth opportunity: Learn from senior engineers while developing technical skills in ETL/ELT, SQL, Python, and cloud data workflows ✓ Cross-functional collaboration: Partner with Data Analysts, Developers, and business users to support reporting and data operations What You'll Actually Do Support data pipelines: Assist in maintaining and troubleshooting ETL/ELT data pipelines used for healthcare and TPA claims processing across on-prem and cloud environments. Handle operational support: Manage support tickets (~50% of time), responding to user requests, researching data questions, and helping resolve operational data problems efficiently. Work with core technologies: Use Python and SQL to support data extraction, transformation, validation, and loading while monitoring pipeline performance and resolving data issues. Monitor and troubleshoot: Review logs, investigate failed jobs, and correct data discrepancies while supporting daily process monitoring including production processes and application performance. Maintain data quality: Execute routine data quality checks, maintain documentation, and follow up on accuracy concerns to ensure reliable data across systems. Support database operations: Work with data management tasks in systems such as PostgreSQL, Oracle, and cloud-based databases while learning healthcare data formats. Collaborate cross-functionally: Partner with Data Analysts, Developers, and business users to understand data needs and support ongoing reporting and data operations. Continue learning: Participate in team meetings, sprint activities, and knowledge-sharing sessions while working with senior team members to develop data engineering skills. Qualifications What You Bring to Our Mission The foundational experience: 2-3 years experience in data engineering, analytics engineering, or related technical role AWS Certification (or willingness to obtain within 6-12 months), such as AWS Cloud Practitioner or AWS Developer - Associate Experience handling support tickets or operational data issues strongly preferred (~50% of role) The technical expertise: Proficiency in Python (required) and SQL, including writing queries, joins, basic transformations, and troubleshooting Hands-on experience with relational databases (PostgreSQL, Oracle, AWS RDS) and familiarity with basic data warehouse concepts Understanding of ETL/ELT pipelines, data validation, and data quality monitoring Basic knowledge of Linux command line for navigating servers and running scripts Some exposure to cloud environments (AWS, Azure) preferred but not required The collaboration tools: Familiarity with JIRA and Git/Bitbucket for version control and task management Effective written and verbal communication skills with ability to document findings and processes The professional qualities: Strong attention to detail and focus on data accuracy and reliability Demonstrated ability to manage time, prioritize tasks, and follow through on commitments Collaborative mindset with ability to work with both technical and non-technical team members Self-motivated and eager to learn from senior team members Interest in developing skills in ETL workflows, data pipelines, and cloud data environments over time Nice to Have (Not Required): Experience with healthcare EDI formats (834, 835, 837, 999) Exposure to AWS services (S3, RDS, Lambda, Glue) or modern data warehouses (Redshift, Snowflake) Experience with orchestration tools (Airflow), containers (Docker), or CI/CD pipelines Basic understanding of data modeling concepts (star/snowflake schemas, dimensional modeling) Familiarity with cloud-based data tools and AWS services Why You'll Love It Here We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work. Your wellbeing comes first: Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) Mental health support and wellness programs designed by experts who get it Flexible work arrangements that fit your life, not the other way around Financial security that makes sense: Retirement planning support to help you build real wealth for the future Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth without limits: Professional development opportunities and clear career progression paths Mentorship from industry leaders who want to see you succeed Learning budget to invest in skills that matter to your future A culture that energizes: People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The practical stuff: Competitive base salary that rewards your success Unlimited PTO policy because rest and recharge time is non-negotiable Benefits effective day one-because you shouldn't have to wait to be taken care of Ready to create a healthier world while building the career you want? We're ready for you. No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you. Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $65,000 to $90,000 annually. Note that compensation may vary based on location, skills, and experience. This fulltime position is eligible for health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.

Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable. Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn. Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential. What You'll Do: Provide excellent product support to our clients via email and live chat to enhance the client experience Influence product development through valuable feedback to our Product and Engineering teams Be able to remain organized and be able to prioritize in a high-volume environment Take ownership of support tickets from start to completion while providing value-added information Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally Contribute to our internal product training sessions and engage with our global Support team Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement. What You'll Bring: A Bachelor's degree in any discipline, or up to one year of relevant work experience in customer service, hospitality, teaching, or similar people-focused roles. Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner. A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success. Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment. Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting. Familiarity with ticketing or live chat systems is a plus, but not required. Willingness to work on a hybrid schedule with 2 days in the office. The position may include occasional shifts outside standard office hours to ensure timely client support. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off for enhanced work-life balance Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Description What We're Looking For:Join us as an Enterprise Client Success Executive, where you'll play a crucial role in driving value and fostering long-term partnerships with our esteemed clientele. As a CSE, you'll be at the forefront of the post-sale lifecycle, dedicated to ensuring the success of our customers' investments, aligning with their business objectives, and facilitating organizational growth. Your primary focus will be on nurturing relationships with key stakeholders, serving as a trusted advisor to our customers, and deeply understanding their unique business needs. By leveraging your expertise and insights, you'll guide our clients towards achieving their KPIs, driving retention, renewal, and growth across your portfolio. At Meltwater, we believe in personal and professional growth, and as an Enterprise Client Success Executive, you'll have access to a supportive ecosystem that promotes mentorship, skill development, and inclusive leadership. Join our team of experienced professionals and accomplished leaders as we embark on a journey of continued success and client satisfaction. What You'll Do: Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives. Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer. Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery. Proactively inform and guide customers on new features and releases to enhance their experience and maximize value. Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs. Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals. Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively. Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success. Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery. What You'll Bring: A Bachelor's degree or higher is preferred for this role. An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions. Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios. A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success. Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities. Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing. Bonus points for previous experience in Project Management, enriching your profile. Excellent written and verbal communication skills in Japanese and English. Openness to embrace our hybrid work schedule, requiring presence in the office one day per month. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy 20 days of annual paid time off plus an additional day off on your birthday! Monthly wellness allowance to support your commitment to a healthy lifestyle. Comprehensive health insurance tailored for you, complete with an annual health check. Employee assistance programs covering mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Japan, Tokyo, Shibuya-ku, Ebisu 1-18-18, Tokyu Fudosan Ebisu Bldg. 5F Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes alongthe way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities The Claims Specialist is responsible for reviewing, analyzing, and processing healthcare claims to ensure accuracy, completeness, and compliance with policies and regulatory standards. They will have a strong understanding of health insurance guidelines and demonstrated experience working across multiple claims processing systems. What You'll Actually Do Maintain quality and procedure standards including compete review and examination of claim to ensure proper handling in accordance with company policies and procedures. Complete claims task in timely manner and maintain production requirement: Review and understand plans, documents and vendors. Ensure proper system setup while processing claims. Identify and report to management any potential errors, problems or issues regarding plan documents, claims processing or system setup. Work stop loss renewal process, as directed by management. Complete all training requirements in a timely manner, as directed by management. Understand and enforce company procedures, polices and standards. Practice good follow up procedures to ensure completion of task and/or inquiries. Direct client contact, internal staff and vendor support to ensure customer and member satisfaction. Support management team with projects and special request Qualifications What You Bring to Our Mission High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred. Minimum of 2 years' experience in healthcare claims examination or adjudication. Strong knowledge of medical terminology, CPT/ICD-10 coding, and healthcare billing procedures. Expertise in multiple claims processing platforms a plus. Prior experience with both manual and automated claims processing. Why You'll Love It Here We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work. Your wellbeing comes first: Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) Mental health support and wellness programs designed by experts who get it Flexible work arrangements that fit your life, not the other way around Financial security that makes sense: Retirement planning support to help you build real wealth for the future Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth without limits: Professional development opportunities and clear career progression paths Mentorship from industry leaders who want to see you succeed Learning budget to invest in skills that matter to your future A culture that energizes: People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The practical stuff: Competitive base salary that rewards your success Unlimited PTO policy because rest and recharge time is non-negotiable Benefits effective day one-because you shouldn't have to wait to be taken care of Ready to create a healthier world while building the career you want? We're ready for you. No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you. Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $20 to $24 per hour. Note that compensation may vary based on location, skills, and experience. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.

Description MEST AI Startup Program - Technical Fellow In-ResidenceLocation: Accra, Ghana (in-person position) Reporting to: AI Startup Program Director Team: AI Startup Program Team Experience Level: 2 - 4+ years in software development and AI/ML Contract: One-year Start Date: January 2026 End Date: December 2026About MEST Africa Launched in 2008 by Meltwater Founder & CEO Jorn Lyseggen, MEST is a Pan-African training program, seed fund, incubator, and hub for technology entrepreneurs across Africa. We provide critical skills training in software development, business, and communications, with headquarters in Accra, Ghana, and funding from the Meltwater Foundation - the non-profit arm of Meltwater, a global leader in media intelligence.MEST AI Startup Program Overview The MEST AI Startup Program is an up to 12-month immersive experience designed to equip Africa's most promising AI entrepreneurs with the technical, business, and leadership skills needed to build and scale globally competitive AI startups.The seven-month startup program is a hands-on, activity-based experience where participants: Explore and refine AI business ideas Develop and deploy an AI MVP Gain deep expertise in AI software development and business fundamentals Engage with world-class AI practitioners from institutions like Google, Meta, and OpenAI The five-month incubation program supports selected ventures to scale AI products, secure customers, and prepare for investment, culminating in deployable AI products, an established user base, and a roadmap for funding and growth.Technical Fellow In-Residence Role Overview The AI Technical Fellow In-Residence is the technical backbone of the MEST AI Startup Program each year. During this one-year contract, you will work directly with entrepreneurs-in-training (EITs) to ensure they can apply the technical concepts taught in the curriculum - from AI model development to deployment. This is a highly hands-on, highly interactive role that includes regular meetings with EITs, experts, partners, facilitators, and program staff to collaborate, troubleshoot, and accelerate learning.You should have deep technical expertise, a passion for AI, and an excitement for learning alongside entrepreneurs. This is a role for a doer - someone who thrives in a fast-paced, high-energy environment and is ready to dig in.Key ResponsibilitiesTechnical Training & Support Deliver interactive tutorials and workshops on AI/ML, software engineering, and MLOps topics from the curriculum (e.g., Python, APIs, LLMs, RAG, LangChain, vector databases, multi-agent systems, Docker, CI/CD) Provide 1:1 and group technical coaching, ensuring entrepreneurs can implement concepts in their MVPs Conduct code reviews and guide participants in adopting best practices Curriculum Integration Work with expert facilitators to align technical sessions with business and product milestones Adapt and create technical content based on evolving AI tools and participant needs Problem-Solving & Mentorship Support entrepreneurs in debugging and overcoming technical challenges Learn and experiment with new AI tools alongside participants, sharing insights rapidly Promote responsible AI use, including bias mitigation, privacy by design, and ethical considerations Collaboration & Program Support Partner with program staff to ensure participants have the technical resources they need Contribute to creating a dynamic, inclusive, and innovative learning environment Actively engage in scheduled check-ins, collaborative planning meetings, and review sessions with EITs and program stakeholders Required Qualifications & SkillsTechnical Expertise Advanced proficiency in Python, Git/GitHub, and API development Hands-on experience with: LLMs, prompt engineering, and fine-tuning RAG pipelines, embeddings, vector databases, LangChain Multi-agent systems (e.g., CrewAI) and memory management MLOps, CI/CD, Docker, cloud deployment, and API security Strong grasp of software engineering fundamentals: testing, EDA, model evaluation Experience 2 - 4+ years in software engineering and AI/ML product development Track record of taking AI products from concept to deployment Experience in startup or fast-paced, project-based environments Soft Skills & Mindset Excellent communicator and collaborator, with cross-cultural sensitivity Proactive problem solver with a hands-on “doer” mentality Adaptable, curious, and eager to learn alongside entrepreneurs Passionate about excellence, creativity, and innovation To Apply Submit your resume/CV to [email protected] with “Technical Fellow In-Residence” in the subject line for initial review Initial Phone Interview - discuss your background, experience, and career goals Interactive Assessment - shortlisted candidates complete a technical task Final Interview - meet with key decision-makers for an in-depth discussion Job Offer & Next Steps - successful candidates receive offer details and onboarding plan Due to high application volume, only shortlisted candidates will be contacted. If you do not hear from us within one month of applying, please consider your application unsuccessful.

Description What We're Looking For:As the Design Manager of Global Applications, you will be responsible for managing our key Meltwater design system and AI-driven platform experiences. You will play a key role as a player/coach, driving intuitive use and industry-leading outcomes. Your role will involve working with other designers to further enhance global applications and design patterns, ensuring best-in-class interaction design, visual design, and new AI products. Additionally, you will be responsible for one direct design report to support Meltwater platform efforts. What You'll Do: Creation and Craft: Execute and design strong user interfaces, user prototypes, wireframes, and visual designs. Use the most recent GenAI tools to provide sophisticated design prototypes and AI-driven solutions. (IE. Lovable, v0, Cursor). Also work in Figma to ensure pixel perfect designs. Cross-Functional Collaboration: Proactively engage with designers and developers to ensure alignment with development requirements and systems documentation. Work with the UX design research team to identify user pain points, assess products, and identify UX opportunities. User-Centered Advocacy: Champion user-centered design principles in all projects Process Guidance: Collaborate with teams to align Meltwater design efforts with core business objectives, executing on UX priorities and facilitating a strong design process to further elevate our UI. Mentorship & Leadership: Oversee the execution of one product designer, ensuring their work meets high standards in interaction design, UI, and human-centered design to produce new design patterns that are consistent with the platform. Partnership Development: Collaborate with other product managers (PMs), and UX Directors to foster strong design ethic and outcomes. Facilitation of Innovation: Lead teams through ideation, feasibility assessments, and story-mapping workshops to enhance design and development processes. Communication: Be a strong story teller to cross-functional leaders, developers, and stakeholders, promoting a holistic view of user experience Design Quality Assurance: Conduct UI reviews of design patterns through product-based evaluations and system-wide assessments. Culture Building: Be a strong contributor to design culture while continuously helping the design practice to grow. What You'll Bring: Minimum of 8 years of experience in Product Design/Visual UI Design/UI/UX. At minimum 3-5 years of experience managing a design team Minimum of 3-5 years working in SaaS and enterprise applications. Proven portfolio showcasing extensive UX/UI work and also experience with AI tools such as Lovable, v0, or Cursor You have a point of view on industry best practices and design principles Demonstrated ability to deliver products with a focus on final outcomes Strong communication skills for presenting ideas clearly to business stakeholders Strong experience collaborating with engineering teams to refine & develop UX Expert proficiency in Figma Strong understanding of the Design Thinking process stages. Experience collaborating with other designers/design teams for system-wide improvements. Bachelor's or Master's degree in Design or a related field. Familiarity with front-end technologies such as React and MUI. What We Offer: Flexible paid time off that allows you to have an enhanced work-life balance Excellent medical, dental, and vision options Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career Base Salary of $127,000 - $169,000 CAD per year + 10% annual bonus paid in quarterly instalments [subject to the terms of the applicable commission plan]. Our Story The sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way. We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals. So, in a nutshell, that's Meltwater. We love working here, and we think you will too. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Description What We're Looking For:We're actively seeking an Accounts Payable Specialist to join our vibrant team and assume a pivotal role in managing and enhancing the company's accounts payable process. As an Accounts Payable Specialist, you'll collaborate closely with internal stakeholders and external vendors to resolve payment discrepancies, ensure timely payments, and cultivate positive relationships with suppliers. This position demands strong analytical abilities, keen attention to detail, and effective communication skills to propel the accounts payable process forward and fortify the company's financial stability.We're dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities. Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasising collaboration.What You'll Do: Daily review of various AP Mailboxes and download invoices to process. Efficiently manage the accounts payable process including PO matching, route invoices for approval for non-PO bills, item receipt and vouchering. Audit manager approved employee expense reports in Workday per T&E policy. Communicate with vendors and internal Meltwater teams regarding outstanding payments, bill discrepancies, Purchase Order (PO) issues, Kyriba payment issues, and other AP-related inquiries. Prepare (level 1) payments in Netsuite to import to Kyriba. Review and resolve rejected payments in Kyriba, ensuring accuracy and timely resolution. Conduct thorough investigations into billing disputes and promptly address vendor inquiries, maintaining a focus on timely resolution. Log into the vendor portal to download bills and submit payments. Assist in gathering documentation for audits, ensuring all required records are prepared in accordance with internal control procedures and audit requirements. Other projects assigned include acquisitions, testings for NetSuite improvements, entity consolidations, and others. What You'll Bring: Bachelor's degree or above in Accounting, Finance, Business Administration, or a related field. 3+ years of experience in accounts payable or a related financial role. Proficiency in Microsoft Excel and familiarity with financial software, such as NetSuite, Kyriba, and Blackline, is highly preferred. Experience processing in EMEA/APAC subsidiaries, knowledge in VAT and GST, is highly preferred. The ability to thrive independently, prioritise tasks, and meet deadlines in a fast-paced environment. Knowledge of regulatory compliance and legal requirements pertaining to accounts payable activities would be advantageous. Excellent written and verbal communication skills in English. Flexible work hours are necessary to align with the US and Europe time zone. The ability to legally work in the country of hire is required for this position. Where You'll Work: Av. P.º de la Reforma 296, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico When You'll Join: September 2025 Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Description What We're Looking For: Meltwater is seeking an enthusiastic and self-motivated Talent Acquisition Consultant to join our team in Shanghai. In this role, you will support recruitment efforts across China, Malaysia, Singapore, as well as contribute to hiring for broader APAC markets. Fluency in both Mandarin and English is essential, as this role will focus on APAC market and communicate with candidates and stakeholders across multiple countries on day to day basis. You'll be part of a dynamic global Talent & People team, helping to drive strong recruitment outcomes and operational excellence across the region. At Meltwater, you'll thrive in an environment that values growth, mentorship, and inclusive leadership. Collaborate with experienced HR professionals and respected leaders, continuously expanding your knowledge and skills within the industry. Join our team and become part of a supportive community where your contributions are valued, and we're dedicated to helping you succeed.What You'll Do: Manage the end-to-end recruitment process across Malaysia, Greater China and Southeast Asia Delivery Services and Sales functions, including attraction/advertising, job descriptions, market mapping, direct sourcing, screening, interviewing, feedback collection, and offer preparation for approval and execution. Collaborate closely with regional hiring leaders to comprehend their requirements, provide coaching and guidance on our recruitment process, and address the evolving talent needs of each country. Ensure a consistent and positive candidate experience by promptly briefing candidates on their interview stages at every step of the process. Engage and cultivate relationships with external stakeholders, including universities in key geographies, to build an external talent pipeline and fulfill critical hiring needs. Ensure that every hiring process incorporates a credible slate of diverse talent, fostering a culture of diversity, equity, and inclusion within the organization. Contribute to global projects focused on enhancing the Employee Value Proposition (EVP), strengthening the employer brand, refining hiring manager training, and improving the candidate experience. Be an integral part of a global team, contributing to the culture and mentoring others while collaborating on projects and initiatives spanning different regions. What You'll Bring: Bachelor's degree or equivalent experience. 2-4 years of corporate or agency recruiting experience working with hiring leaders from a variety of countries and cultures to develop their recruitment capability. Accustomed to working autonomously and as part of a global team, in a fast-paced organization with ambitious growth plans and a track record of hiring exceptional and diverse talent. Demonstrated ability to manage multiple competing priorities, work under pressure, and tight deadlines, be flexible, tenacious, and take ownership of deliverables and outcomes. Skills recruiting for Delivery Services and Sales roles. Experience in formulating strategies and action plans related to recruitment campaigns, talent attraction techniques, and direct sourcing within the APAC market. Data-driven with strong analytical skills and a desire to establish meaningful global reporting. Excellent interpersonal skills, communication skills, and the ability to be detail-oriented, and have excellent problem-solving abilities. Collaborative at the core, and actively seeking out feedback and new opinions. Comfortable working in an agile and truly global environment. Excellent written and verbal communication skills in Mandarin and English. Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 2 days a week. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy 20 days of annual paid time off plus an additional day off on your birthday! Comprehensive health insurance tailored for you. Unlimited gym allowance with a swimming pool to support your commitment to a healthy lifestyle. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Field Services Support Specialist II CIP PROFILE This position requires multi-specialist technology level skills to work independently as a product/services solution's specialist in servicing or training on certain business support for multi-solutions work area needs/offerings. Serves as the primary resource providing service/training solutions and mentoring on products and services. Also includes new business and other various support and solution functions as developed or assigned. JOB DUTIES AND RESPONSIBILITIES Technical · Performs multi specialist solutions skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise on a variety of products and services. · Collects, measures, records, processes, and analyzes complex data. Applies results to support service improvement area wide. · Proactively seeks volume building and product/process upgrade opportunities that result in increased utilization of Ricoh equipment, supplies and services. · Assembles/adjusts/maintains/shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations. · Demonstrates high level of proficiency in their area of expertise as well as taking on a team lead /coordinator role as needed/directed. · Performs a full range of services including customer training, equipment and workflow observation, and solution presentation for improved methods. Customer Services · Understands and promotes Ricoh's support functions and offerings, anticipates, and manages customer needs. · Displays professionalism in interactions with all customers. Maintains and leads productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team Manage Workload · Maintains a full workload, meeting appropriate response times, repair times, quality objectives and cost control metrics. · Effectively executes all required workload management and call handling procedures, using current field call management requirements. Administrative · Complies with all company policies and completes administrative tasks in an accurate and timely manner. · Performs administrative duties as assigned including maintaining required logs, processes and reports. · Completes all required administrative tasks in an accurate and timely manner. · Accounts for all time and activity by recording information through the proper tracking system. · Responsible for maintaining a "car stock" and/or customer on-site inventory as assigned/necessary. Results · Achieves expected productivity levels associated with assigned workload and level of experience. · Actively participates in Ricoh Extra Value program opportunities as defined, (CS212, etc) and bills accordingly. · Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) · Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business. · Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application is desired. · Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager. · Follow this link for the certification requirement document. ******************************************** KNOWLEDGE, SKILLS AND ABILITIES · Goal orientated, self-motivated and committed to ongoing self-development and the development of others. · Handles information of a highly confidential nature. · Possesses excellent multi-tasking and prioritizing skills. · Identifies problems, opportunities and develops solutions. · Possesses excellent organizational, interpersonal, and verbal communication skills. · Displays a high level of professionalism in the most difficult circumstances; demonstrates the ability to overcome considerable technical, customer and logistical obstacles. · Requires proficient familiarity in use of Microsoft Office computer application programs and the use of computers, mobile technology, and associated applications and / or systems. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS · Extensive daily travel in an automobile between customer locations is usually required. Assignment at a customer's site or a "walking work area" within a limited urban area might require extensive travel by foot. All travel may be required in a wide variety of weather conditions. May also include working outdoors at times. · Occasional overnight travel may be required. · May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder. · Requires dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). · Shift work, overtime, stand-by and/or on-call may be required. · Work has periodic stress related to deadlines, performance expectations and an increased volume of service calls placed and occasional contact with dissatisfied customers. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

What We're Looking For: We're thrilled to embark on the search for a seasoned Senior/Lead Data Solution Engineer to join our vibrant team. This pivotal role offers an exciting opportunity to shape the future of technology within our organization. As a key member, you'll be tasked with designing and implementing scalable data solutions and managing complex data migration within our Business Applications Team. At Meltwater, it's not merely about the role you hold-it's an invitation to delve into a world filled with personal and professional growth prospects. Immerse yourself in an environment crafted to nurture skill refinement, where mentorship thrives, and inclusive leadership reigns supreme. Engage closely with seasoned professionals and inspirational leaders committed to guiding you through every phase of your journey. Join our vibrant community, where your individuality is honored, and you're empowered to unleash your utmost potential. Together, let's embark on this journey and revolutionize our approach to driving new business at Meltwater! What You'll Do: Design and Implement Scalable Data Solutions Lead the design and implementation of innovative, scalable data solutions using Snowflake and other cloud platforms, ensuring the data infrastructure meets current and future business needs. Strategic Data Integration Oversee the integration of diverse data sources, including third-party tools, to create a cohesive data ecosystem that enhances predictive analytics, AI, and machine learning capabilities. Optimize Data Architecture Continuously improve data architecture to support large-scale operations, enhancing performance and cost-effectiveness while driving data innovation across the organization. Ensure Data Security and Compliance Establish and uphold robust security protocols and compliance frameworks aligned with industry standards and regulations to safeguard sensitive data. Manage Complex Data Migration Lead the migration of critical data assets across various platforms and warehouses, ensuring data integrity, security, and minimal downtime throughout the process. Develop Advanced Analytics and Insights Drive the development of advanced analytics platforms using Tableau and other BI tools, delivering actionable insights and forecasts that facilitate business growth and innovation. Cross-Functional Leadership and Collaboration Collaborate with executive leadership and cross-functional teams to define and implement a long-term data strategy that aligns with business objectives, promoting a data-driven culture. Mentorship and Team Development Mentor and develop a team of data professionals, fostering their growth in data architecture, analytics, and leadership while encouraging a culture of continuous improvement. Innovative Data Solutions Explore and implement innovative approaches to data handling and analysis, utilizing cutting-edge cloud technologies and AI/ML integration to keep the organization at the forefront of the analytics industry. Ownership of End-to-End Solutions Assume responsibility for large-scale data projects from conception to execution, ensuring they align with strategic business goals and deliver long-term value. Stay Current with Emerging Technologies Continuously research and adopt emerging technologies, including advancements in cloud computing, AI, and machine learning, to enhance the organization's competitive edge. What You'll Bring:Required Skills and Experience: Expert-level knowledge of Snowflake, AWS RDS, MySQL, and data modeling. Demonstrated ability to architect end-to-end scalable cloud data platforms. Hands-on experience with ETL processes and tools (e.g., Boomi, Pentaho, FiveTran, AirByte). Proficient in SQL and Tableau with experience in building data sources and dashboards for high-level business insights. Strong understanding of data security, compliance, and governance frameworks. Proven experience in cloud cost optimization and performance tuning. Capable of leading cross-functional teams and projects in a remote/offshore environment. Preferred Skills and Experience: Expertise in Salesforce CRM and its integration with Snowflake. Advanced knowledge of Salesforce Apex, Flows, LWC, and Tableau Analytics. Experience implementing AI/ML-driven solutions in a data architecture context. Strong leadership skills with a focus on mentorship, strategic decision-making, and driving innovation. What We Offer: Flexible paid time off that allows you to have an enhanced work-life balance. Excellent medical, dental, and vision options 401(k) matching, life insurance, commuter benefits, and parental leave plans Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Compensation Overview Base Salary of $126,800 - $169,000 USD per year + discretionary annual bonus subject to the terms of the applicable bonus plan. Total compensation range for this position: $126,800 - $169,000 USD per year. Where You'll Work: Position Type: Full-Time Location: Hybrid - Two Days in Redwood City Office & Three Days Remote This role requires work onsite in Redwood City, CA two days per week. 555 Twin Dolphin Dr #165. Redwood City, CA 94065 Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Description Join us as an Intern Client Success Specialist. The Enterprise team collaborates with our premium clients across the French market. We're a group of seasoned consultants, proud to be our clients trusted business partners in utilising media intelligence and social analytics. Our mission is to aid clients in achieving strategic business goals through insights from Meltwater Solutions. This is a 6-month internship opportunity. Your primary focus will be on nurturing relationships, serving as a trusted advisor, and deeply understanding client needs. Leveraging your expertise, you'll guide clients to achieve KPIs, driving retention, renewal, and growth. As a Client Success Specialist intern, you'll advise and configure solutions for key clients, ensuring a positive experience and long-term success within their first 30 to 90 days. You'll lead user adoption, oversee product implementation, and align expectations, strategically ensuring client goals are met through Meltwater services. At Meltwater, we prioritise personal and professional growth. As a Client Success Specialist intern, you'll access a supportive ecosystem fostering mentorship, skill development, and inclusive leadership. Join our team of experienced professionals and accomplished leaders as we embark on a journey of continued success and client satisfaction. What You'll Do: Collaborate with colleagues worldwide in Client Acquisition, Client Success, Training, Support, and Product teams to deliver seamless experiences to your assigned accounts Develop strong relationships with clients within the first 30 to 60 days of their subscription Establish yourself as a trusted advisor and product expert for Meltwater's Radarly platform Implement, maintain, and troubleshoot Radarly projects for clients, providing guidance on project structure, optimizing data collection through tailored Boolean queries, and resolving data collection challenges Construct and manage complex Boolean logic queries and analytics Create customized reports and dashboards based on client parameters to evaluate their brand impact, competitive performance, campaign success, customer experience, and more Design and deliver personalized training sessions for customers, enabling them to effectively utilize the Radarly platform Drive user engagement by developing and executing tailored empowerment plans Coordinate and prioritize project tasks, manage timelines, and maintain project plans Communicate project status and deliverables effectively with internal and external teams to ensure client success Ensure client satisfaction through follow-up, responsiveness, and effective communication Track milestones and document client interactions and insights for future reference What You'll Bring: Currently enrolled in university (in any specialization) Ability to solve complex problems by breaking them down into logical components Empathy and ability to comprehend customer needs, quickly establishing strong relationships Business acumen and understanding of diverse departmental and industry requirements Exceptional organizational and project management skills Passionate about the digital ecosystem, online media, the social web, and big data Business proficiency in English & French The ability to legally work in the country of hire is required for this position. What We Offer: Totaling 6 vacation days for a six-month internship. Receive a Lunchr voucher, enhancing your daily dining experience with convenient and flexible meal options Benefit from a 50% transportation refund or bike km refund, easing your commuting expenses and promoting sustainable travel choices Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Kindly send your CV in English. Thank you! Where You'll Work: 8, rue du Renard - 75004 Paris Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Senior Data Scientist Hours: Monday - Friday, 8:00 am to 5:00 pm, 40 Hours/Week Responsibilities Support the GenAI Center of Excellence team, which drives innovation by building new generative AI applications and enhancing RealPage's existing systems with GenAI capabilities. Contribute to RealPage's AI go-to-market strategy, by creating cutting-edge solutions that empower our users and clients. Lead the development, deployment, and scaling of advanced AI models that address real-world challenges in the PropTech space. Fine-tune pre-trained foundation models, apply prompt-engineering and RAG techniques, utilize agentic frameworks, and work closely with product and engineering teams to create impactful AI solutions that support business objectives and transform user experiences. Evaluate and utilize appropriate generative models, such as GPT-4, LLaMA, Gemini, or Claude, to develop Gen AI applications such as text generation, summarization, conversational assistants, OCR, generative analytics, and copilots. Assess and utilize AI tools, LLMs, vector databases, RAG (Retrieval-Augmented Generation) solutions, and agentic frameworks based on project needs. Design effective prompts to minimize hallucinations, anticipate and resolve edge cases, and ensure the robustness of generative AI solutions. Construct data preprocessing and cleansing pipelines, ensuring high-quality, scalable data suitable for training and testing AI models. Develop and maintain frameworks to validate and measure LLM performance, testing models across a range of capabilities and edge cases for optimal outcomes. Provide technical leadership and mentorship to ML engineers and Data Scientists fostering a collaborative team environment and improving overall team effectiveness. Translate complex ML and Gen AI concepts into clear terms for technical and non-technical stakeholders, ensuring alignment on project goals and expected outcomes. Work with interdisciplinary teams, including AI engineers, software engineers, product managers, and domain experts to create integrated GenAI solutions. Track the latest AI research, tools, and trends, and adopt innovative approaches to continuously enhance project outcomes and drive improvements. Qualifications The position requires a Bachelor's degree in Computer Science, Machine Learning, Data Science, or a related field and five (5) years of experience in the job offered or as a Data Analyst, Software Developer, or an acceptable alternate occupation. Alternately, will accept a Master's degree in Computer Science, Machine Learning, Data Science, or a related field and three (3) years of experience in the job offered or as a Data Analyst, Software Developer, or an acceptable alternate occupation. The position requires knowledge and experience with the following skills: Python and SQL Writing production-grade code Cloud platforms for AI, such as AWS SageMaker, GCP, AI, or Azure ML Containerization, such as Docker Orchestration, such as Kubernetes; CI/CD practices MLOps frameworks Experience leading projects and mentoring team members in Agile environments, driving collaboration, and fostering team effectiveness Machine Learning, Deep Learning, Natural Language Processing Transformers, Recurrent Neural Network (RNN) models, and Long Short-Term Memory (LSTM) models LangChain, LLMs, Vector Embeddings, and RAG applications Prompt Engineering Remote work permitted. Salary and Benefits: RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. #LI-DNI Pay Range USD $190,578.00 - USD $242,000.00 /Yr.

Description What We're Looking For: We're actively seeking a Collections Analyst to join our vibrant team and assume a pivotal role in managing and enhancing the company's accounts receivable process, ensuring the prompt collection of outstanding debts. As a Collections Analyst, you'll collaborate closely with internal stakeholders and external clients to resolve payment discrepancies, minimize losses from bad debts, and cultivate positive relationships with customers. This position demands strong analytical abilities, keen attention to detail, and effective communication skills to propel the collections process forward and fortify the company's financial stability. Its more than just a job title here. We're dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities. Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasizing collaboration. In this environment, achievements are lauded, and setbacks are viewed as valuable opportunities for growth. Join us in crafting a nurturing, growth-oriented atmosphere where you'll have the opportunity to excel in all aspects of your life! What You'll Do: - Efficiently manage the accounts receivable process, encompassing tasks such as invoicing and issuing credit memos. - Take proactive measures to engage customers, following up on outstanding invoices and swiftly resolving any payment discrepancies. - Handle incoming payments with precision, ensuring accurate allocation and meticulous reconciliation of account balances. - Conduct thorough investigations into billing disputes and promptly address customer inquiries, maintaining a focus on timely resolution. - Develop and execute strategic collections initiatives aimed at minimizing bad debt and optimizing cash flow. - Monitor ageing reports diligently, strategically prioritizing collection efforts based on customer payment behaviours and patterns. - Generate comprehensive reports and insightful analytics to monitor collection activities and identify emerging trends. - Collaborate seamlessly with cross-functional teams to streamline and enhance billing and collections processes. - Cultivate and nurture positive relationships with customers, fostering an environment conducive to successful collection efforts. What You'll Bring: - Bachelor's degree or above in Accounting, Finance, Business Administration, or related field. - 2+ years of experience in accounts receivable, collections, or related financial role. - Proficiency in Microsoft Excel and familiarity with TDS system. - Meticulous attention to detail, coupled with strong analytical and problem-solving capabilities. - The ability to thrive independently, prioritize tasks, and meet deadlines in a fast-paced environment. - Knowledge of regulatory compliance and legal requirements pertaining to collections activities would be advantageous. - Excellent written and verbal communication skills in English. - Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. - The ability to legally work in the country of hire is required for this position. What We Offer: - Enjoy flexible paid time off options for enhanced work-life balance - Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage - Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. - Energetic work environment with a hybrid work style, providing the balance you need - Benefit from our family leave program, which grows with your tenure at Meltwater. - Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Our Story The sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way. We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals. So, in a nutshell, that's Meltwater. We love working here, and we think you will too. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Why This Role? Why Now? The world of customer experience isn't just evolving-it's being revolutionized. At Zendesk, we don't watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform, we're resetting the standard for what customer service-and customer success-can mean on a global stage. We're seeking a Senior Manager of Customer Success who isn't daunted by disruption, but energized by it-an architect who can unlock new value at the intersection of human talent, technology, and relentless reinvention. Come help us make Zendesk a Customer Success career destination of choice! Mission Lead a team of up to 10 Customer Success Managers supporting our segments. Your job: Make Zendesk's customers so successful they want to buy more, stay longer, and advocate fiercely. Build a team that blends financial acumen, technical product knowledge, and data-driven experimentation into a customer outcomes powerhouse. You are known for leading with a growth mindset and consistently reaching across the aisle to collaborate and drive customer experience improvements internally. People would describe you as a people first leader who creates a rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective for the role: Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline : you know how to design, run, measure, and continuously improve processes at scale. Fluent in the language of data - dashboards, deep technology conversations and API integrations don't faze you. If you don't know, you dig in and then teach your teams! Thrive on getting close to the work: side-by-side with CSMs on customers, troubleshooting complex customer journeys, and strategizing live with internal partners. Obsess over details that drive outcomes: from GRR/NRR metrics, usage & adoption intelligence, analytics, risk flags, to customer value mapping. Transform ambiguity into structure-getting buy-in for change, standardizing processes and technology where needed, and evangelizing best practices. How You'll Make an Impact 1. Build and Lead a Team of Value Architects Hire, coach, and grow a diverse team, fostering a culture of curiosity, candor, and courageous experimentation. Accelerate your team's product and overall CX technology proficiency, ensuring deep technology and AI fluency to lead customer conversations. Set and communicate crystal-clear goals, weekly, monthly, quarterly, and annual KPIs, and clear accountability frameworks. Attend in-person customer meetings, assist with deep multi-threading, and use Gong consistently to coach the team, identify trends, and stay ahead of the market. Empower your teams while driving operational consistency and rigorous execution to exceed financial targets and contribute to complex cross-functional initiatives. 2. Engineer Next-Level Customer Outcomes Inspire CSMs to act as “mini-CEOs”-owning portfolio strategies, customer prioritization planning, eliminating blockers and opportunities end-to-end. Lead internal monthly/quarterly business reviews (MBRs/QBRs), ensure success plans are built, adopted, and regularly refreshed based on driving customer outcomes that matter- we meet our customers where they are based on what's most important to their business needs. Actively manage churn and expansion playbooks, pipeline health and renewal forecasting accuracy, and run the business by the numbers. 3. Lead an AI-First Revolution in Success Relentlessly drive adoption and sophistication of AI-powered tools for risk flagging, customer insights, automation, and customer engagement. Partner with Product/AI teams, pilot new tools, and aggressively iterate based on real-world feedback. Equally skilled at teaching AI best practices to new hires or jumping in as a “player-coach” on troubleshooting sessions. 4. Operational Excellence in the Gray Zone Own forecasting, retention and growth strategies (partnering heavily with sales and renewals teams), and portfolio reporting for your team-ensuring accuracy, transparency, and proactive management of risk. Hands down you have financial command of your portfolio. Optimize workload distribution and manage capacity with agile, data-driven resource allocation. Champion rigorous performance results through: regular 1:1s, career development, and actionable feedback that makes Zendesk a CS destination of choice. Expected Management Duties (What World-Class Orgs Demand) Business Ownership & Segment Strategy: Act as the business owner for the assigned segment, taking responsibility for revenue outcomes, resource planning, operational health, and ensuring CS feedback influences the Zendesk product roadmap via proactive cross-functional collaboration. Performance Management & Talent Development: Coach for high performance and secure team success through prompt performance management, actionable feedback loops, routine team health checks, skills assessments, and championing promotions for high potential talent. Talent Pipeline & Team Growth: Recruit, interview, and onboard new Customer Success Managers, with a focus on building a diverse team in terms of thought and skill. High-Impact Escalation Leadership: Personally drive resolution for high-impact or strategic customer situations and document learnings to promote continuous improvement across the team. What You'll Need to Succeed AI & Automation Adoption: Early adopter and optimizer of workflow automation, generative AI, and digital engagement tooling-able to guide teams through adoption, troubleshoot issues, and help design new use cases. Data Mastery: Proficiency with CRM and CS platforms (Zendesk, Gainsight, Salesforce, etc.), analytics platforms (Looker, Tableau, or similar), and hands-on skills with data analysis, reporting, and building dashboards for insight-driven action. Financial Acumen: Ability to connect operational levers to revenue outcomes; confident navigating revenue retention, renewal/expansion analysis, forecasting, and ARR/MRR modeling. You've built your career partnering deeply with sales, renewals, product and marketing colleagues. You lead by strengthening a united approach-that puts customer success at the heart of all interactions. Process Engineering: Design and implement standard operating procedures, success plans, customer health scoring models, and scalable playbooks across segments. Risk and Opportunity Management: Ability to conduct root cause analysis for customer escalations, build early warning systems, and mobilize “all hands” to resolve risk. Equally always having an eye on creating a culture of being growth enablers, we think and act like a CEO - you possess extreme ownership and accountability. Segment Strategy: Tailor engagement strategies to SMB, Commercial, Enterprise, and Strategic accounts-using structured frameworks that drive repeatable excellence across segments. Your Background: 9+ years in Customer Success, or relevant customer-facing roles in SaaS or technology companies, with at least 5+ years managing teams. Technical & AI Fluency: Strong expertise in leveraging AI-driven tools, analytics, and automation to positively impact customer success outcomes. Direct experience with AI or next-gen tooling, and the ability to build or manipulate data pipelines and automated reporting, is highly valued. Deep Customer Success Leadership: Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). Deep understanding of core CS principles, including retention, engagement models, and performance measurement. Cross-Functional Collaboration: Track record of collaborating effectively at a leadership level with product, sales, marketing, and AI/technology teams. Data & Financial Acumen: Comfort running QBRs, NRR/GRR analyses, and forecasting with confidence. A data-driven approach is essential for demonstrating impact (outcomes, not just org charts). Adaptability & Drive: Insatiable curiosity, high adaptability, and a proven history of upskilling and delivering results in ambiguous, rapid-paced, and dynamic environments. Education & Certifications: Bachelor's degree in Business or Technology preferred, with advanced degrees or certifications in Customer Success or AI Application being a significant plus. Ready to build the future of Customer Success? Apply to Zendesk and help invent the new standard for what technology-enabled, rigorously customer-centric leadership can achieve. The US annualized OTE (On Target Earnings) range for this position is $170,000.00-$256,000.00 with a pay mix of 70/30 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

The Business Development Representative will proactively uncover software and value added services opportunities with property managers on 3rd party property management platforms and within our customer base. This position will identify specific prospect or customer needs in alignment to the value the offering solves. This position will also work cross functionally with Marketing and Customer Success teams to ensure prospect and customer has needs addressed. Responsibilities Research, email, and call prospects and/or customers using SFDC database and third party tools such as Zoominfo and Salesloft Establish communications for new and value added services business opportunities Achieve daily call and email metrics to facilitate pipeline and/or closed won deal quota achievement Personalize value-based outreach to understand prospect or customer pain points and provide recommendations Generate new pipeline through inspiring prospects and/or customers to take the next step in the sales process Partner and strategize directly with a closing Sales Consultant in 1:1 pairing Complete additional tasks as assigned to support the work of the department/company Participate in training designed to prepare you to excel throughout your sales career Carry out all responsibilities in an honest and professional manner Qualify prospects based on the sales process and book meetings with appropriate Sales Consultants Continue to work with Sales Consultants to ensure a smooth transition, and a successful sales process through to closed won business Work cross functionally with Marketing and Customer Success teams to ensure prospect and customer has needs addressed May partake in hiring process Receive career development enablement specific to the BDR level to prep for a closing sales role. #LI-AP4 #LI-REMOTE Qualifications Bachelor's degree preferred 6+ months of experience with proven success in a prior BDR role (3+ months if internal) KNOWLEDGE/SKILLS/ABILITIES A commitment to using good judgment Sales or relevant applicable experience a plus, not necessary Desire and commitment to a career in sales Hunter Mentality. A self starter who has a desire to learn and grow in the role Desire to be a part of a team, working with teammates while also having the will to compete Interest in learning and challenging yourself Excellent communication skills, both written and verbal Physical Demands and Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds. Salary and Benefits RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees . Pay Range USD $19.23 - USD $32.79 /Hr.

Description Insights Analyst InternShanghai, RemoteWhat You'll Do: Assist in collecting, validating, and cleaning large datasets from various digital sources to ensure data accuracy and integrity for analysis. Use basic statistical techniques and tools to analyze media performance metrics (e.g., volume, engagement, reach, sentiment). Collaborate with the senior analysts to identify key trends, anomalies, and patterns in the data, and contribute to brainstorming sessions and report preparation. Support the team in monitoring digital conversations and trends across global markets and industries. The key focused projects are in the tech, 3C industry. Learn and utilize our suite of analytics and visualization tools Understand how data-driven insights directly impact marketing and business strategies for major global brands. We're Looking For Currently pursuing a Bachelor's or Master's degree in Data Analytics, Statistics, Mathematics, Marketing, Business, or a related field. A foundational understanding of data analysis concepts and a keen interest in digital media and social platforms. Strong reading and writing proficiency in Chinese and English. Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, functions) and PowerPoint is essential. Strong problem-solving skills and the ability to think critically about data. A meticulous eye for detail to ensure the highest level of data accuracy. Ability to communicate findings clearly and effectively, both in writing and verbally. Eagerness to learn, take initiative, and work both independently and collaboratively in a fast-paced environment. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen.Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.We are Meltwater. Inspired by innovation, powered by people.Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Description What To Expect:As a Software Engineer with the information retrieval team at Meltwater you will be building petabyte-scale search and analytics systems using Elasticsearch running on AWS. Every day, we add 1.3B new documents into our search platform and process over 6B engagement activities to provide the most complete dataset possible. This data fuels our products with robust insights that span key areas that include media, social, influencer, sales, and consumer intelligence.In addition to working with large-scale distributed systems, you will also have the opportunity to work on cutting-edge vector search technologies and explore use cases powered by Large Language Models (LLMs). These initiatives enable semantic search capabilities, enhanced content understanding, and more intelligent data discovery experiences for our users.Our culture is based on a fundamental belief in people with a passion for learning new things and a desire to help those around you. We are strong believers in team autonomy, DevOps culture and continuous delivery. Meltwater development teams fully own and operate their subsystems and infrastructure and run on-call rotations.We run on AWS and are heavy users of AWS services, Elasticsearch, Cassandra, Terraform, Docker; with a sprinkling of other database and messaging technologies depending on the need.For this role, you will benefit by having some experience with search engines, big data analytics, infrastructure, systems engineering and distributed systems. Experience with vector search and applied use of Large Language Models (LLMs) is also a plus. In our team you will get an opportunity to explore and push the technologies we use to their limits. This sometimes requires low level modifications to open-source libraries, other times it involves combining two existing technologies in an innovative way.On the software side we're heavy on Java and Kotlin, with some Spring, RxJava and plenty of microservices thrown in. We use Python for data science, machine learning and linear optimization purposes. Long experience with Java or Python is however not a requirement, instead we prefer an engineer with a history of rapidly acquiring new skills.For this position we are looking for Software Engineers that want to further grow in an organization based on collaboration across team and country boundaries. With the massive production scale of our systems, small decisions you make may have a big impact on our product and our many customers. If you get excited when talking about distributed systems at scale, or innovating on new ways to gain insights from all the world's information then you will love working with us.What You'll Bring: At least 3 years' experience in software development and distributed systems Experience with cloud services, preferably AWS (EC2, S3, SQS) Experience with Java and/or Kotlin You are curious and take pleasure in learning new things You enjoy solving problems with others You can carry a conversation in English You are eligible to work in Sweden Nice to have Skills and Experience: Experience working with Elasticsearch Knowledge of vector databases and embedding models Experience of applying LLMs / Gen AI to use-cases What We Offer: Enjoy 25 days of annual paid time off plus an additional day off on your birthday! Gain exclusive access to Avanza, enhancing your financial opportunities and investment options Enjoy automatic enrollment into the comprehensive EuroAccident, ensuring seamless access to healthcare benefits and financial security. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment where we are remote friendly but expect you to come to the office once a week to work with your colleagues in person. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Kungsportsavenyen 33, 41136 Göteborg Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen.Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

The Sr. Event Marketing Manager is responsible for the strategy, planning, execution, and optimization of RealPage's branded events that are fully owned and operated by the company. These include RealPage's largest customer-facing experiences, executive programs, and curated regional events for high-value accounts and vertical-specific audiences. These events are designed to deepen customer relationships, highlight product innovation, and support revenue growth. This is a highly hands-on role with no direct reports, requiring strong execution capabilities and the ability to lead cross-functional teams and vendors through both planning and onsite delivery. The ideal candidate brings deep experience designing impactful B2B event experiences, is confident engaging with executives, and understands how to translate SaaS and hardware products into compelling, in-person experiences. This role reports to the VP of Demand Generation and Field Marketing. Responsibilities Lead the strategy, planning, and execution of RealPage's owned events, including RealPage's annual RealWorld user conference, executive exchanges, and curated vertical programs. Translate business strategy into compelling event experiences that drive brand engagement and sales conversations. Ensure every event delivers a high-value experience tailored to the audience, particularly senior decision-makers. Serve as the program manager and main point of contact throughout planning and execution of all event components and driving other team leads in their various project areas. Integrate experiential elements and interactive product showcases where appropriate. Lead event planning through coordination with internal stakeholders, including other marketing team members, sales, customer success, design, and the broader events team. Manage planning timelines, decision-making, and execution for large-scale and high-impact programs. Confidently engage with senior leaders to secure alignment and drive results. Own the budget for all owned events, including planning, vendor management, and reconciliation. Qualifications Required: Bachelor's degree in marketing, communications, business, or related field. 8-10 years of hands-on event marketing experience in B2B SaaS or Enterprise Tech. Strong experience executing high-impact events with executive audiences. Proven ability to manage event budgets. Executive presence and confidence working across senior stakeholder groups. Familiarity with Salesforce, JiffleNow or similar tools for registration and meeting tracking. CTSM (Certified Trade Show Marketer) preferred; CPM also a plus. KNOWLEDGE/SKILLS/ABILITIES Expertise in planning and executing B2B owned events across audience segments and verticals Comfortable leading without direct authority; skilled in cross-functional collaboration Strong storytelling and experience design capabilities for both SaaS and physical tech products Excellent project and budget management skills Effective communicator with a proactive, solution-oriented mindset Strong vendor management and onsite logistics experience Willingness to travel as needed for event execution Salary and Benefits RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. #LI-REMOTE #LI-JL1 Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees . Pay Range USD $105,800.00 - USD $180,200.00 /Yr.

The Account Representative 4 - Value Added Services (VAS) plays a key role in driving the rapid growth of our Mixed Use division (Buildium & Propertyware). This is primarily an expansion sales role, focused on consulting with existing customers to help them grow their business, generate ancillary revenue, and improve operational processes. While the role requires a high-velocity approach-with high call volume and shorter sales cycles-building trust and fostering long-term relationships is critical. This position reports directly to the Sr. Director of Sales, Value Added Services on the Strategic Team. Responsibilities PRIMARY RESPONSIBILITIES Develop deep expertise in divisional Value Added Services and property management domain knowledge. Master the Value Added Services sales process and apply it consistently. Consultatively engage and earn the support of key decision-makers. Maintain high levels of organized sales activity and hold yourself accountable for results. Commit to solving business challenges and uncovering opportunities for prospects. Deliver compelling business cases that demonstrate how small businesses can achieve their goals. Drive monthly results by working a high volume of marketing-qualified leads and leading outbound campaigns. Collaborate with onboarding and customer success teams to ensure successful implementation and adoption of Value Added Services. #LI-AP4 #LI-REMOTE Qualifications QUALIFICATIONS Required: Bachelor's degree required 5+ years of solution-selling experience (SaaS experience strongly preferred) KNOWLEDGE/SKILLS/ABILITIES Required: Proven experience managing consultative sales cycles focused on business process improvement. Executive presence with the ability to communicate effectively at senior levels. Ability to manage multiple complex sales cycles simultaneously. Strong track record of sourcing and closing your own pipeline. History of consistent overachievement in a closing role. Intellectual curiosity and passion for learning product capabilities and industry trends. Sound judgment and commitment to ethical decision-making. Ability to provide accurate, forward-looking analysis and own your forecast process. Demonstrated experience in prospecting, qualifying, presenting ROI-driven solutions, and closing new business. Skilled in presenting products and solutions to large audiences. Excellent oral and written communication skills. Self-motivated, detail-oriented, and highly organized. Willingness to attend industry meetings and trade shows (may include evenings and weekends). t is motivated by resolving client issues and selling solutions in order to collect commission income. Position requires field activities including some overnight and weekend travel (up to 40%). Salary and Benefits RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees . Pay Range USD $98,400.00 - USD $167,600.00 /Yr.