Shelter Client Services Representative
Virginia Beach S P C A Inc. job in Virginia Beach, VA
Job Description
The Virginia Beach SPCA (VBSPCA) is a longstanding nonprofit organization that provides essential pet services to the Hampton Roads community. Through animal sheltering and adoptions, low cost veterinary services, and humane education, we strive to create a more humane and responsible community by eliminating animal suffering while increasing human compassion.
Our talented team of Shelter professionals includes Shelter Leadership, Animal Care Technicians, and Customer Service Representatives, each providing critical skills to ensure that we can meet the growing public demand of our services. We assist families in a variety of ways that include: adoption, pet surrender, pet counseling, city licensing, Pet Pantry, and access to affordable pet supplies. All animals in the VBSPCA's care receive the highest level of veterinary care by our dedicated team of Veterinary professionals through the VBSPCA Low-Cost Veterinary Clinic.
As a Client Service Representative you will serve as the primary liaison between the shelter staff and the potential guests. You will be responsible for scheduling appointments, facilitating various appointments, maintaining accurate shelter records, and creating an overall welcoming and positive experience for potential adopters and guests. Administrative tasks include completing appointment reminder calls, organizing and restocking front desk materials, and preparing end of day closeout reports and deposits. Additional responsibilities include maintaining a clean and professional lobby appearance, promoting and maintaining the humane care and treatment of animals at all times, and fully participating in shelter efforts to offer all guests superior customer service.
The VBSPCA Shelter is an extremely active facility and we strive to offer quality customer care. If you enjoy being around animals, if you have great customer service skills, if you are organized, and if you enjoy an active environment, we encourage you to apply. The VBSPCA is a great place to work and we are centered around a mission of eliminating animal suffering and increasing human compassion.
Full Time Positions are 32-40 hours a week and come with competitive benefits
Pay Rate: $15.25 an hour.
The VBSPCA Shelter is staffed every day of the week from 8am to 6pm.
Veterinary Receptionist
Virginia Beach S P C A Inc. job in Virginia Beach, VA
Job DescriptionWho are we? For more than 30 years, the Virginia Beach SPCA Low-Cost Veterinary Clinic (VBSPCA Veterinary Clinic) has been providing the Virginia Beach community with affordable veterinary care. From routine pet care and prevention to spay/neuter services to surgical/dental procedures, our talented team of veterinary professionals is committed to offering top-quality, compassionate veterinary care to the Hampton Roads community.
Why You Will Enjoy Working With Us:
We Make an Impact - At the VBSPCA Veterinary Clinic we make meaningful connections with those we serve, both owner and companion animal. From routine and preventive care to urgent illness care, everyday, you'll be making a difference in the lives of companion animals and their owners who love them.
We Work in a Collaborative Team Environment - You'll be working alongside dedicated veterinary professionals who love animals just as much as you do. Our team-oriented environment ensures that you have the resources and support you need to thrive.
We have a State-of-the-Art Facility - Our newly renovated facility provides you with the best tools to get the job done. We offer digital radiography (both dental and full body), ultrasound, in-house laboratory equipment, cryotherapy, and EKG equipment to aid in the care of our patients. Our cloud based veterinary database and digital phone system allows for quick access to patient and client information from any location.
What We Offer - We offer a comprehensive benefits package that includes:
Medical, Dental, and Vision insurance
Paid Time Off
Eight Paid Holidays
Veterinary Care Discount - for your furry companions
Employee Assistance Program (EAP) for additional support
Adoption Discount - for when you want to add to your pack
What You Will Do in Your Role:
Be the first person with whom a client connects - greeting them with care and respect
Schedule appointments and manage client check in/check out
Handle phone and email communications - prioritizing and routing appropriately
Provide knowledgeable support about services, pricing, and veterinary care information
Juggle well! Multi-task in a fast-paced environment while maintaining quality customer service
What We are Looking For in this Dynamic Job :
Customer service experience (medical and/or veterinary field preferred)
Ability to work collaboratively with all types of people and personalities
Strong multitasking, problem solving, and critical thinking skills
Ability to stay organized and prioritize in an active environment
Motivated to learn, gain experience, and advance their knowledge
Strong communication skills
Patience and good sense of humor
The VBSPCA Low-Cost Veterinary Clinic operates Monday through Friday from 8am to 5pm and on Saturday from 8am to 3pm.
Full time positions are 35-40 hours a week
Animal Care Technician - Cattery
Virginia Beach S P C A Inc. job in Virginia Beach, VA
Job DescriptionThe Virginia Beach SPCA (VBSPCA) is a longstanding nonprofit organization that provides essential pet services to the Hampton Roads community. Through animal sheltering and adoptions, low cost veterinary services, and humane education, we strive to create a more humane and responsible community by eliminating animal suffering while increasing human compassion.
Our talented team of Shelter professionals includes Shelter Leadership, Animal Care Technicians, and Customer Service Representatives, each providing critical skills to ensure that we can meet the growing public demand of our services. We assist families in a variety of ways that include: adoption, pet surrender, pet counseling, city licensing, Pet Pantry, and access to affordable pet supplies. All animals in the VBSPCA's care receive the highest level of veterinary care by our dedicated team of Veterinary professionals through the VBSPCA Low-Cost Veterinary Clinic.
As an Animal Care Technician in the Cattery you will be an essential team member in creating a humane and enriching experience for our shelter animals. You will work closely with other team members in the Cattery to ensure our feline and small animal populations are afforded the Five Freedoms: Freedom from Hunger and Thirst; Freedom from Discomfort; Freedom from Pain, Injury or Disease; Freedom to Express Normal Behavior; and Freedom from Fear and Distress. You play a critical role in every animal's daily life by providing compassionate care, creating meaningful connections between animals and potential adopters, and furthering the VBSPCA's Mission.
The VBSPCA Shelter is an extremely active facility and we strive to offer quality customer care. If you enjoy being around animals, if you have great customer service skills, if you are organized, and if you enjoy an active environment, we encourage you to apply. The VBSPCA is a great place to work and we are centered around a mission of eliminating animal suffering and increasing human compassion.
Part -Time positions are up to 29 hours a week.
Pay Rate: $15.25 an hour
The VBSPCA Shelter is staffed every day of the week from 8am to 6pm.
Licensed Veterinary Technician
Virginia Beach S P C A Inc. job in Virginia Beach, VA
Job Description
The Virginia Beach SPCA (VBSPCA) Low-Cost Veterinary Clinic is looking for an experienced licensed veterinary technician to join our dedicated team of veterinary professionals. The VBSPCA is a full-service clinic that focuses on high-volume spay/neuter, dental procedures, specialty surgeries, and routine veterinary care.
This position will primarily be a surgical technician scheduled for surgeries, dental procedures, and on our mobile spay/neuter vehicle, the Neuter Scooter, but may also be scheduled for clinical appointments as needed.
Our Full-Time LVTs receive the following benefits:
Competitive pay based on skill and experience
Generous paid time off - full amount awarded up front
8 Annual paid holidays
Annual continuing education opportunities - paid by the VBSPCA
Access to Medical, Vision, and Dental benefits
Employee assistance program
Access to reduced cost veterinary care
A full list of VBSPCA Benefits can be provided upon request
Applicants must meet the following requirements:
1 year of LVT licensure in the Commonwealth of Virginia
1 year of surgical and anesthesia experience
The VBSPCA Low-Cost Veterinary Clinic operates Monday through Friday from 8am to 5pm, Saturday from 8am to 3pm, and closed on Sundays.
Full-Time positions are 32-40 hours a week.
Pay Rate: $25 - $29 an hour based on experience and skill
Surgical Technician
Virginia Beach S P C A Inc. job in Virginia Beach, VA
Job Description
The Virginia Beach SPCA (VBSPCA) Low-Cost Veterinary Clinic is looking for an experienced licensed veterinary technician to join our dedicated team of veterinary professionals. The VBSPCA is a full-service clinic that focuses on high-volume spay/neuter, dental procedures, specialty surgeries, and routine veterinary care.
This position will primarily be a surgical technician scheduled for surgeries, dental procedures, and on our mobile spay/neuter vehicle, the Neuter Scooter.
Our Part-Time LVTs receive the following benefits:
Competitive pay based on skill and experience
Annual continuing education opportunities - paid by the VBSPCA
Employee assistance program
Access to reduced cost veterinary care
A full list of VBSPCA Benefits can be provided upon request
Applicants must meet the following requirements:
1 year of LVT licensure in the Commonwealth of Virginia
1 year of surgical and anesthesia experience
The VBSPCA Low-Cost Veterinary Clinic operates Monday through Friday from 8am to 5pm, Saturday from 8am to 3pm, and closed on Sundays.
Part-Time positions are up to 28 hours a week.
Pay Rate: $25 - $29 an hour based on experience and skill
Surgical Technician
Virginia Beach S P C A Inc. job in Virginia Beach, VA
Job Description
The Virginia Beach SPCA (VBSPCA) Low-Cost Veterinary Clinic is looking for an experienced licensed veterinary technician to join our dedicated team of veterinary professionals. The VBSPCA is a full-service clinic that focuses on high-volume spay/neuter, dental procedures, specialty surgeries, and routine veterinary care.
This position will primarily be a surgical technician scheduled for surgeries, dental procedures, and on our mobile spay/neuter vehicle, the Neuter Scooter.
Our Full-Time LVTs receive the following benefits:
Competitive pay based on skill and experience
Generous paid time off - full amount awarded up front
8 Annual paid holidays
Annual continuing education opportunities - paid by the VBSPCA
Access to Medical, Vision, and Dental benefits
Employee assistance program
Access to reduced cost veterinary care
A full list of VBSPCA Benefits can be provided upon request
Applicants must meet the following requirements:
1 year of LVT licensure in the Commonwealth of Virginia
1 year of surgical and anesthesia experience
The VBSPCA Low-Cost Veterinary Clinic operates Monday through Friday from 8am to 5pm, Saturday from 8am to 3pm, and closed on Sundays.
Full-Time positions are 32-40 hours a week.
Pay Rate: $25 - $29 an hour based on experience and skill