Patient Access Representative jobs at Virginia Commonwealth University - 150 jobs

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 2 to work at our Boca Raton location. Core Job Summary: The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. Core Responsibilities: Performs full registration and ensures that insurance is verified, and all patients' information is correct. Obtains copies of insurance cards, driver's license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: Projects a welcoming professional demeanor. Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience. Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice in Contact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment. Performs pre-service validation prior to patient's appointment for in person or virtual visits. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely. Coordinates patient flow to ensure timely check-in and arrival to service area. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information. Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed. Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered. Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol. Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits. Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. AREA SPECIFIC ER Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support. Proficient knowledge of ASAP module. Must be flexible and adjust to rotating schedules evenings, weekends, and holidays. Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays. Must adhere to PPE requirements as dictated by the specific situation. ADMITTING Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area. Proficient knowledge of ADT module. On-call and rotating schedule for evenings, weekends, and holidays. Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification. Responsible for pre-admissions log to include benefits, specialty, and financial clearance. Coordinates with bed control on bed availability. Collaborates with Transfer Center on all incoming transfers to finalize transfer requests. Responsible for processing admissions orders received via in-basket messaging. Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions. CTU Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area. HOSPITAL BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area. PRACTICE BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area. REMOTE BASED Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High school diploma or equivalent Minimum 2 years of relevant experience Knowledge, Skills and Attitudes: Knowledge of generally accepted accounting procedures and principles. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion. Ability to work independently and/or in a collaborative environment. Ability to communicate effectively in both oral and written form. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H4

Department: AccessibleNU Salary/Grade: EXS/6 The Access Coordinator position serves as a subject matter expert on the academic and on-campus housing ADA reasonable accommodation request process for students. The Access Coordinator role is a remote position. Utilizing a thorough and timely process, daily functions include meeting with students with disabilities, reviewing medical and supplemental documentation, evaluating and determining requests for accommodations, and creating and maintaining case notes. The role collaborates with other ANU staff, coordinates with faculty, academic department leaders, and other campus liaisons, and leads campus trainings and outreach events. The Access Coordinator position ensures institutional compliance with federal, state, and local disability regulations. Pay Range: The salary range for the AccessibleNU Access Coordinator position is $68,500 - $70,000 depending on experience, skills, and internal equity. About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. Principal Accountabilities: * Maintains a full caseload of students and provides ongoing support for undergraduate, graduate, professional, and online students. * Reviews and processes incoming accommodation requests, ensuring a prompt, thorough, and equitable response to each request: * Interprets disability documentation including medical, educational, and/or psychological assessments. Conducts accommodation meetings to gather additional information. Cross-analysis to determine reasonable accommodations. * Ensures accommodation determinations align with ANU process and procedures, the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant caselaw and legal guidance, and University policies and procedures. * Generates creative and practical solutions to address current and emerging needs, including accommodations for students in off-site placements such as clinical settings, internships, practicums, and experiential learning environments. * Uses office database (AIM) to maintain student files including: sending accommodation emails, maintaining confidential documentation, scheduling appointments, case noting, and documenting communications with students and university personnel regarding the accommodation process. * Engages with faculty, academic department leaders, and staff to facilitate difficult conversations and coordinate and implement complex accommodations (e.g. flexibility with attendance and deadlines, classroom relocation, furniture placement, clinical arrangements, qualifying exam accommodations, adjustments to program requirements, etc.) while upholding essential course and programmatic requirements and/or technical standards. * Provides consultation services, information meetings, presentations, trainings, outreach events, and programming with respect to University disability accommodation processes, definitions, perspectives, implications, applications of professional research, and local, state, and federal laws as requested. * Participates in developing and implementing strategic planning goals, objectives, and assessments as requested. * Participates, leads, and attends AccessibleNU or University based working groups, committees, events, or other division-wide activities as requested. * Performs back-up functions such as front desk duties and test proctoring/coordinating. * Assists ANU leadership team with overall unit functional areas. * Will perform other duties as assigned. Minimum Qualifications: Education and Experience: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Minimum of one (1) year related experience in the postsecondary environment, working directly with students with various disabilities; similar experience with students outside the postsecondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, Section 504, Section 508 and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. Skills: * Ability to problem solve, collaborate, mediate conflict, and negotiate in challenging situations * Highly developed facilitation skills to foster a welcoming environment for students * Highly developed communication skills to build and promote collaborative partnerships with faculty and administration * Ability to adapt to and openness to change * Ability to independently manage time in a fast-paced environment * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom and housing access, and the legal aspects involved * Ability to work both independently and in team settings Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Prior case management work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Demonstrated experience determining clinical and/or offsite accommodations using programmatic technical standards * Working Conditions: The Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: Access Coordinators who are local to the Chicagoland area are required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1

Responds to a high volume of appointment requests, including telephone calls, emails, work queues and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance registration. ESSENTIAL FUNCTIONS Answers and triages incoming calls and requests in a prompt, professional, and polite manner; demonstrating knowledge of FPI and its practices, including payer contracts, policies, best practices, and escalation paths. Completes scheduling from work queues to fulfill requests from internal and external/referring providers, including but not limited to referring requests to schedule, bumped appointments, reschedules from reminder cancellations, direct/open scheduling requests, no-show reschedules, and wait list scheduling. Schedules patient appointments and reminds patients of necessary items to bring including their referral and medications. Demonstrates knowledge of provider scheduling protocols, and template guardrails, and communicates patient instructions as part of practice pre-visit activities, including insurance requirements and what to bring to the appointment. Documents complete and clear messages and distributes messages regarding clinical questions and escalation messages promptly and appropriately to ensure technicians, nurses, nurse practitioners, and physicians have appropriate information for response. Handles inquiries about insurances accepted, office hours, services, locations, exam fees, doctor information, etc. Accepts, documents, and schedules appointments based on referrals from social workers, discharge planners, physicians, and physicians' offices. Documents referral information (payer, date, reason for visit, other insurance information) in the appropriate system for verification and follow-up. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) preferred Minimum 2 years of medical office or call center experience Entry level computer skills (specific programs as deemed by department) Strong customer service and phone etiquette skills Accurate data entry skills Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: *****************************************************

Responds to a high volume of appointment requests, including telephone calls, emails, and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance registration. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) preferred Entry level computer skills (specific programs as deemed by department) Strong customer service and phone etiquette skills Accurate data entry skills Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: ****************************************************

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 1 to work at our UHealth Plantation location. Core Job Summary: The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. Core Responsibilities: Performs full registration and ensures that insurance is verified, and all patients' information is correct. Obtains copies of insurance cards, driver's license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: Projects a welcoming professional demeanor. Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience. Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice in Contact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment. Performs pre-service validation prior to patient's appointment for in person or virtual visits. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely. Coordinates patient flow to ensure timely check-in and arrival to service area. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information. Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed. Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered. Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol. Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits. Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. AREA SPECIFIC ER Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support. Proficient knowledge of ASAP module. Must be flexible and adjust to rotating schedules evenings, weekends, and holidays. Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays. Must adhere to PPE requirements as dictated by the specific situation. ADMITTING Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area. Proficient knowledge of ADT module. On-call and rotating schedule for evenings, weekends, and holidays. Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification. Responsible for pre-admissions log to include benefits, specialty, and financial clearance. Coordinates with bed control on bed availability. Collaborates with Transfer Center on all incoming transfers to finalize transfer requests. Responsible for processing admissions orders received via in-basket messaging. Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions. CTU Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area. HOSPITAL BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area. PRACTICE BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area. REMOTE BASED Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High school diploma or equivalent Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. General knowledge of office procedures and operations. Skill in data entry with minimal errors. Ability to communicate effectively in both oral and written form. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H3

**UW Medical Center- Montlake - Radiology Services- This position is based at the UW Medical Center UW Tower based** has an outstanding opportunity for a **Patient Services Specialist (job profile: Patient Services Specialist 3)** . **WORK SCHEDULE** + Full-time (40 hours per week) + Day, Shift + 930am-600pm + Full remote **POSITION HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **DEPARTMENT DESCRIPTION** Radiology Services at UW Medical Center - Montlake is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family.From basic screening tests to cutting-edge procedures, our state-of-the art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results.All of UW Medicine's radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services.Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed. + **PRIMARY JOB RESPONSIBILITIES** + Schedule patients focusing on patient safety and reducing the likelihood of medical/health care errors + Maintain clean, organized, professional work area, and performs other related duties as assigned + Create Epic orders and referrals for scheduling radiology exams to include exam specific CPT and ICD-10 codes, complete patient registration needs by creating and updating demographics, guarantor accounts, and insurance payors + Participate in process improvement projects such as facilitating workgroup efforts to identify and increase daily throughput of Epic work queue orders + Work towards departmental and team goals by analyzing Epic work queue orders and assist in workflow efficiency enhancements + Participate in use case improvement for the processing of external provider orders through the Fax document management application to be scheduled in EpicSkilled in identifying and driving solutions for the anesthesia and sedation nurse triage coordination + Act as a subject matter expert for their scheduling modality, think critically, and troubleshoot Epic errors for the team + Function proficiently within their team to assist with the training of new staff and act as a go to team resource + Support their team Lead in day-to-day operational goals + Assist in monitoring Epic schedule templates to ensure the group is performing proper resource level loading + Audit online ticket scheduling appointments for accuracy of order placement, referral completion, and resource selection + Analyze the No Show, Cancellation, Wait list follow up reports data, and the Online Scheduling reports to perform patient follow up and reduce revenue loss + Collaborate with Supervisor and Business Manager, to assist in capturing workgroup behavior and provide solutions for complex work workflow inefficiencies including external referral submissions, financial access payor authorization, imaging protocolling and coding changes, and patient access to services to ensure we are meeting the needs of our patient's as well as the departments' financial stability and success + Respond to patient's needs and concerns as appropriate maintaining Patient First mentality + Develop and maintain good working relationships within the department, with other departments and all medical staff + **REQUIREMENTS** + High school graduation or equivalent + Two years Patient Services Specialist 2 experience **OR** + An equivalent combination of education/experience **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. **Excellence. Exploration. Education.** **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (************************************************************************************ B7\_pmXahC2054B-uf3myFAcZa3UbaxxSe91Qmw844mZ-iU3Mb3TVaYJ0eoZ2a2FnfK5rrARFYDQ$) Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $45,432.00 annual **Pay Range Maximum:** $63,024.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Nonsupervisory **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

The **UWMedicine Contact Center** has an outstanding opportunity for a **Patient Access Representative** **(Contact Center Representative 1 (CCR1))** WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly. DEPARTMENT DESCRIPTION UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters. POSITION HIGHLIGHTS + _High-Volume Call Handling_ : Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy. + **_Detail-Oriented Scheduling & Support_** **:** Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards. + **_Customer Service Excellence_** **:** Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality. PRIMARY JOB RESPONSIBILITIES (duties not limited to) + High-volume inbound call handling in a fast-paced contact center + Appointment scheduling and registration using electronic systems + Insurance eligibility verification and data accuracy + Routing calls and taking complete, accurate messages + Referral coordination and prior authorization entry in Epic + Customer service and issue resolution with empathy and professionalism + Collaboration with clinics, Financial Counselors, and Interpreter Services + Patient portal support and inquiry resolution + Documentation and data updates during scheduling + Adherence to performance standards, compliance, and confidentiality REQUIRED QUALIFICATIONS High school diploma, or equivalent AND One (1) year of general office experience OR Experience in customer service, call center environment or problem resolution OR Equivalent education/experience **Compensation, Benefits and Position Details** **Pay Range Minimum:** $22.94 hourly **Pay Range Maximum:** $32.81 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Contact Center **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

The UWMedicine Contact Center has an outstanding opportunity for a Patient Access Representative (Contact Center Representative 1 (CCR1)) WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly. DEPARTMENT DESCRIPTION UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters. POSITION HIGHLIGHTS High-Volume Call Handling : Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy. Detail-Oriented Scheduling & Support : Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards. Customer Service Excellence : Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality. PRIMARY JOB RESPONSIBILITIES (duties not limited to) High-volume inbound call handling in a fast-paced contact center Appointment scheduling and registration using electronic systems Insurance eligibility verification and data accuracy Routing calls and taking complete, accurate messages Referral coordination and prior authorization entry in Epic Customer service and issue resolution with empathy and professionalism Collaboration with clinics, Financial Counselors, and Interpreter Services Patient portal support and inquiry resolution Documentation and data updates during scheduling Adherence to performance standards, compliance, and confidentiality REQUIRED QUALIFICATIONS High school diploma, or equivalent AND One (1) year of general office experience OR Experience in customer service, call center environment or problem resolution OR Equivalent education/experience Compensation, Benefits and Position Details Pay Range Minimum: $22.94 hourly Pay Range Maximum: $32.81 hourly Other Compensation: - Benefits: For information about benefits for this position, visit ****************************************************** Shift: Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Contact Center About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Seattle Central College is looking to hire a Registration Specialist (Program Specialist 2) in Registration and Records. is $47,280.00 to $61,512 annually (depending on experience). Opportunity is open until filled, first review of materials will begin January 26th, 2026. Position Summary Under the supervision of the Assistant Registrar, the Registration Specialist will be responsible for leading process and project work regarding student data in the registration system, including offering expert feedback and guidance to students regarding process and procedures, and act as a lead over the assigned area of expertise. This position acts as a liaison for registration and works closely with other division/staff. This position works as part of a collaborative team to support over-the-counter, telephone, email, and online registration service to students and the general public regarding registration policies and procedures. This position serves as resource to the greater college community and the administrative team. This position is full-time, working 40 hours per week, Monday through Friday, primarily 8:00am-4:30pm. This position works a hybrid schedule of both remote and on-site work. This position is governed by a collective bargaining agreement with representation by WFSE. About Us We are a district of three distinct colleges: North Seattle College, Seattle Central College, and South Seattle College and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation. Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation. As a Seattle Colleges employee, you will gain access to a great benefits package including: * Competitive Pay Rates * Promotional Opportunities * Great Medical, Dental, and Retirement plans * Paid Sick and Vacation Leave * Transportation benefits * Tuition Waivers * PEBB Wellness Plan * Washington State Employee Assistance Programs (EAP) Seattle Colleges staff and faculty also enjoy professional development opportunities and enrichment experiences in areas of their choice, including committee, workgroup, and affinity group opportunities. Application Procedures: * Attached current Resume * Attached cover letter addressing how your background intersects with the job Required application materials must be completed and submitted online Notice to Applicants: Please note that Seattle Colleges has moved to holding interviews virtually using video conference options such as Zoom or Teams. As such, if you are selected for an interview, please be prepared to hold your interview virtually. Applicants must be currently authorized to work in the United States on a regular basis. The employer will not sponsor applicants for work visas. Seattle Colleges is unable to extend post-completion optional practical training (OPT) to F-1 students who receive STEM degrees. What you will be working on: General * Within the assigned scope of work, coordinate and monitor all aspects of the service delivery in conjunction with the applicable registration and records processes. * Monitor service outcomes for students and campus partners, ensuring departmental goals are met, troubleshooting problems that arise, and raising problems to management when required. Customer Service * Provide complex guidance and assistance to students and staff when interpreting specific College processes and procedures and governmental regulations unique to the functions of Registration and Records. * Analyze any problems and provide outcomes, solutions, and/or recommend alternative courses of action to complete the Registration process. * Review and analyze documents and system data for accuracy specific to policies and procedures while assisting students and campus partners to meet their service needs. * Present information through the use of one-on-one service and collateral directed towards a variety of student and campus partners. * Serve as primary contact for Registration and Records customer service providing information about registration-related questions and entanglements and tuition/fees in person, on the telephone, and by e-mail. * Create a resource rich, welcoming space for students, ensuring those who may be new to a college environment are included in our community. * As assigned, maintain the registration phone tree message ensuring accurate information for all stakeholders. * Provide service to Seattle Central's satellite campus students and campus partners. Registration * Responsible for processing various batch registrations for cohort instructional programs * Responsible for applying tuition waivers in alignment with policy and procedures. * Register students and input/update student's information in student database. * Work with various Student Services departments to ensure accurate program plan data on student records. * Process student verification requests (online and paper) within 48 hours and forms returned to the appropriate agencies or students in a timely manner. * As assigned, process unofficial legacy transcript requests. * As assigned, coordinate and process the No-Show Drop requests from faculty and division. Development * Participate in development opportunities and college efforts that develop skills and commitment to student success, especially historically underserved students of color. * Carry out work collaboratively in ways that prioritize the needs of students. * Maintain expertise and up-to-date knowledge of all college processes and procedures and governmental regulations for Registration and Records so the department can plan and react positively to regulation and guidance changes. * Recommend internal controls and quality assurance procedures for the departmental interested parties (students, instruction, administration, etc.). * As required, attend meetings as a representative of Registration and Records pertaining to Student Services and the management of data in the student database. This description is not intended to cover every aspect of this job, we are a team that works together to meet the needs of those we serve, and every member of the team is expected to contribute, even beyond the specific responsibilities listed in this posting. What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience) * Associate's Degree OR 2 or more years of relevant education, training, and experience that indicates successful performance of the essential functions of the position * Demonstrated administrative customer service serving new customers * Demonstrated ability to interpret detailed information, troubleshoot and problem solve academic and systems issues * Demonstrated excellent organizational skill and detail orientation * Demonstrated experience with student database systems and Microsoft Office suite * Must have the ability to work effectively under pressure * Excellent verbal, listening, and written communication skills * Must have the ability to establish and maintain effective working relationships * Demonstrated experience working effectively with persons from diverse backgrounds, such as racial, ethnic, religious, gender, sexual orientation, socio-economic, and diverse physical and learning disabilities * Demonstrated ability to manage and prioritize competing tasks; complete high volume workloads and work independently Physical Demands and Disability Accommodation Persons with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to, recruitment, application, interviewing, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact Human Resources. OFFICE SETTING: Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants: * Ability to operate office equipment, receive and interpret data, and prepare various materials * Ability to exchange information with supervisor, lead, co-workers, and students * Ability to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion * Work is performed primarily in office settings with frequent interruptions and encounters noises typical of these settings Notice of Non-Discrimination Statement Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, hair texture or protective hairstyles, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, gender expression, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of "bullying" behaviors, including "cyber bullying." Students, employees, and applicants at Seattle Colleges can reach the Title IX Coordinator or ADA/Section 504 Coordinator for questions about discrimination, harassment or grievance procedures. Background Check Statement Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will complete Sexual Misconduct Disclosure Form WA HB 2327 as required.

The Registrar is responsible for integrity and security of student records. The Registrar's main responsibilities are: Student Records & Compliance * Maintain confidentiality, accuracy, and security of student academic records in compliance with FERPA, Title IV, and accreditor requirements. * Process and certify enrollment, re-enrollment, program changes, status changes (including LOA, probation, SAP, and withdrawals), and graduation/credential conferrals. * Conduct internal audits of student records and ensure compliance with retention and purging schedules. * Oversee timely and accurate processing of transcripts, enrollment verifications, and record requests. Academic Operations & Scheduling * Manage course schedules, start rosters, academic calendars, and classroom assignments in coordination with Education leadership. * Provide accurate student information for rosters, advising, and academic progress monitoring. Technology & Systems Management * Oversee SIS data entry, accuracy, and reporting. * Implement and maintain effective workflows between Admissions, Financial Aid, Career Services, Finance, and Academics to ensure data integrity. * Evaluate and update forms, processes, and systems to streamline compliance and improve efficiency. Position Requirements: * High School Diploma or GED required; post-secondary education preferred * Minimum 1-3 years of related work experience in higher education * Strong knowledge of FERPA, Title IV, and accreditor standards related to student records * Proficiency with Student Information Systems (SIS) and related reporting tools. * Ability to prepare and analyze detailed reports with accuracy. * Ability to maintain and prepare detailed records and reports and work with limited supervision. * Proficient in word processing, spread sheet and data base software. * Excellent oral, written and organizational skills. * Strong interpersonal relation skills and problem solving skills. About our company: Porter and Chester Institute, a leading trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 8 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our highly qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: https://porterchester.edu/about-pci We are an Equal Opportunity Employer. Monday-Friday 8am-5pm

WHO WE ARE The Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated professionals whose purpose is to provide the very best medical care to the patients we serve. We are seeking a full-time Patient Registration Representative. We are looking for an experienced, highly organized, Patient Registration Representative. WHAT YOU WILL DO The Patient Registration Representative will work directly under the supervision of the Business Operations Manager while working along with the rest of the team and reporting any discrepancies immediately to maintain Jordan Young Institute's superb customer service standards and care. You will also: Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. May need to document patient phone calls in EHR for call routing/resolution. Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out. Maintains patient medical records according to standards; uploads correct Fax documents into EPIC. Responsible for basic EMR scanning. Actively participates in safety initiatives and risk-mitigating measures where appropriate and completes all position and unit safety-related competencies and requirements on a timely basis. We'd love to hear from you if you have: High school diploma or equivalent required Prior experience in working in a medical front desk registration role, Preferred Experience with telephone and face to face customer service, required Knowledge of computers and database/word processing software Knowledge of standard office procedures and equipment Excellent communications skills Ability to work with a wide range of patients WHAT WE OFFER We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. EQUAL OPPORTUNITY EMPLOYER The Jordan Young Institute, an Aligned Orthopedic Partners Company, is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.

Job DescriptionDescription: WHO WE ARE The Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated professionals whose purpose is to provide the very best medical care to the patients we serve. We are seeking a full-time Patient Registration Representative. We are looking for an experienced, highly organized, Patient Registration Representative. WHAT YOU WILL DO The Patient Registration Representative will work directly under the supervision of the Business Operations Manager while working along with the rest of the team and reporting any discrepancies immediately to maintain Jordan Young Institute's superb customer service standards and care. You will also: Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. May need to document patient phone calls in EHR for call routing/resolution. Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out. Maintains patient medical records according to standards; uploads correct Fax documents into EPIC. Responsible for basic EMR scanning. Actively participates in safety initiatives and risk-mitigating measures where appropriate and completes all position and unit safety-related competencies and requirements on a timely basis. We'd love to hear from you if you have: High school diploma or equivalent required Prior experience in working in a medical front desk registration role, Preferred Experience with telephone and face to face customer service, required Knowledge of computers and database/word processing software Knowledge of standard office procedures and equipment Excellent communications skills Ability to work with a wide range of patients WHAT WE OFFER We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. EQUAL OPPORTUNITY EMPLOYER The Jordan Young Institute, an Aligned Orthopedic Partners Company, is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society's most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we're building on momentum and offering a Roanoke experience for today's students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner. Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply. The Position The Assistant Registrar is responsible for supporting functions related to course set up, course offerings and classroom assignments; processes all student course change requests; prepares correspondence related to warnings, suspensions, and August and December graduations. Key Responsibilities: Assists in answering phone and assisting students, faculty, parents and staff.; processes all add/drop forms from students; monitors academic calendar deadlines and refers appeals to Registrar. Assists in monitoring Registrar's e-mail account in the absence of the Student Records Coordinator: forwards e-mail to appropriate staff member for response; answers e-mail pertaining to duties of this position; and refers appeals to Registrar. Processes all student course change requests (adds, drops, and course withdrawals) from students. Assists in the preparation of correspondence related to academic warning and suspension; prepares agenda for PARA meetings; serves as a resource to concerned parents and students. Utilizes information available through the use of the College's technology systems. Inputs changes of grades, conversion of incomplete grades and student competencies Supports registrar functions by assisting with processes related to commencement, proofreading various schedules, catalogs, and publications. Assists in the work of registration. Serves in the absence of other Registrar's Office Staff members. Contributes to the overall success of the department by performing all other duties as required. Certifies student enrollment for education benefits for the VA; notifies the VA of all changes in a student's enrollment and maintains records on all VA certifications Reviews and confirms accuracy of updates the academic catalog in Colleague, based on action taken by the faculty (Coursedog) Annually, prepares the Curriculum Change Summary. Assists Associate Vice President for Academic Operations to input and maintain term master course and section scheduling and subsequent changes for all terms; Places note codes on student records for Washington Semester and study abroad. In consultation with the Assistant Registrar, sets up and maintains course and section pre-requisites and monitors accuracy of pre-requisites for each term's course offerings. Schedules classroom assignments for course offerings and maintain files of all classroom charts; notifies person responsible for the College's Master Schedules when term classroom assignments are complete. Annually, prepares the Curriculum Change Summary. Maintains, in conjunction with school administrative assistants, data regarding teaching spaces to ensure accuracy of equipment and seating records (Coursedog) Types congratulatory letters to all students completing degree requirements in December and August. Performs other duties as assigned. Education, Experience, Skills, and Abilities: Bachelor's degree required At least 3 years in a related position with experience in higher education preferred. Able to handle large call volume and face-to-face inquiries in a friendly and professional manner. Strong interpersonal, communication, and organizational skills required. Proficient in MS Office products, with an ability to learn College specific software.

Physical Therapy Patient Service Coordinator Jordan Young Institute, Virginia Beach, VA Who we are: Jordan Young Institute (JYI) is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical medicine and rehabilitation physicians, sports medicine physicians, physical therapists, and athletic trainers devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. The Jordan Young Institute is recruiting for a Physical Therapy Patient Service Coordinator. What you will do: Check in and greet new and existing patients with the primary role of customer service and patient care. Receive and direct incoming telephone calls. Accurately document messages and forward to therapists and personnel in a timely manner. Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls. Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to the JYI Billing department as appropriate for questions regarding insurance or payment issues. Obtain and explain insurance benefits to patients. Manages cancellation list, filling open slots wherever possible, and assisting in the creating of templates and PT schedules. Ensures patients present with required referrals and has good understanding of the PT Direct Access guidelines in VA. Attain insurance authorizations at the direction of the PT Auth personnel. Generates new patient charts, flowsheets and paperwork. Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes. Notifies therapist or aide of patient readiness in a timely manner with delivery of patient charts. Seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system. Forwards all cash and checks to the Practice Administrator for preparation of deposit slip. Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation May need to perform coverage for Physical Therapy Technicians that may include but not limited to the following: Wiping down the clinic tables daily. Responsible for putting laundry away when it arrives as well as stocking the cabinets as needed. Assisting the therapists with their patient as needed. This includes triaging patients to the clinic area, setting patients up on stimulators, ice, heat, bringing the therapists patient charts, copying and printing exercises, as well as any other duties as assigned. Helping with filing, checking in and out patients, confirming appointments, or any other front desk duties as needed. Maintaining detailed knowledge of practice management and other computer software as it relates to job functions. Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice. Reporting any problems to management. Anticipates schedule of patients and helps therapist accordingly. Keep all areas stocked with supplies Other duties as assigned. We'd love to hear from you if you: Have a high school diploma or greater. Excellent written and verbal communication skills. Able to multi-task and capable of remaining calm in stressful situations. Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency. Demonstrate working knowledge of medical terminology and willing to learn various EMR systems for administrative and scheduling purposes. Demonstrate excellent customer service. What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.

Job DescriptionDescription: Physical Therapy Patient Service Coordinator Jordan Young Institute, Virginia Beach, VA Who we are: Jordan Young Institute (JYI) is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical medicine and rehabilitation physicians, sports medicine physicians, physical therapists, and athletic trainers devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. The Jordan Young Institute is recruiting for a Physical Therapy Patient Service Coordinator. What you will do: Check in and greet new and existing patients with the primary role of customer service and patient care. Receive and direct incoming telephone calls. Accurately document messages and forward to therapists and personnel in a timely manner. Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls. Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to the JYI Billing department as appropriate for questions regarding insurance or payment issues. Obtain and explain insurance benefits to patients. Manages cancellation list, filling open slots wherever possible, and assisting in the creating of templates and PT schedules. Ensures patients present with required referrals and has good understanding of the PT Direct Access guidelines in VA. Attain insurance authorizations at the direction of the PT Auth personnel. Generates new patient charts, flowsheets and paperwork. Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes. Notifies therapist or aide of patient readiness in a timely manner with delivery of patient charts. Seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system. Forwards all cash and checks to the Practice Administrator for preparation of deposit slip. Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation May need to perform coverage for Physical Therapy Technicians that may include but not limited to the following: Wiping down the clinic tables daily. Responsible for putting laundry away when it arrives as well as stocking the cabinets as needed. Assisting the therapists with their patient as needed. This includes triaging patients to the clinic area, setting patients up on stimulators, ice, heat, bringing the therapists patient charts, copying and printing exercises, as well as any other duties as assigned. Helping with filing, checking in and out patients, confirming appointments, or any other front desk duties as needed. Maintaining detailed knowledge of practice management and other computer software as it relates to job functions. Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice. Reporting any problems to management. Anticipates schedule of patients and helps therapist accordingly. Keep all areas stocked with supplies Other duties as assigned. We'd love to hear from you if you: Have a high school diploma or greater. Excellent written and verbal communication skills. Able to multi-task and capable of remaining calm in stressful situations. Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency. Demonstrate working knowledge of medical terminology and willing to learn various EMR systems for administrative and scheduling purposes. Demonstrate excellent customer service. What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:

UW Medical Center-Montlake - Admitting Department has an outstanding opportunity to hire a Patient Services Specialist 2. WORK SCHEDULE: * 100% FTE (40 hours per week) * Monday - Thursday and Sunday; 4:30pm - 1:00am * Evening Shift HIGHLIGHTS * The Patient Service Specialist 2 has primary responsibility for facilitating patient admission, transfers, and discharges; and clerical duties in support of the unit * Be a part of a team dedicated to supporting UW Medicine where Patients Are First PRIMARY JOB RESPONSIBILITIES * Register patients; verify, collect and update demographic and financial information by appropriate means; determine eligibility for care; assign appropriate payor plans; verify eligibility and benefits for third party payors for planned and/or emergency services; verify insurance coverage; obtain authorizations; complete Medicare as a Secondary Payor form; document comments for financial file; obtain necessary signatures for consents; collect co-payment or other patient liabilities * Respond to patient questions; provide directions to specified areas such as clinics, units, ancillary and support departments, parking and eating facilities; assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources; assist patients and families with telephone calls; maintain confidentiality of patient information * Triage patient telephone calls to clinical staff; obtain necessary information for the return call; initiate emergency procedure when necessary * Communicate various types of information to patients, referral agencies, departments, physicians and the community such as financial arrangements for special programs and experimental protocols, hospital charge estimates, insurance coverage and billing procedures * Assist patients in completing various documents such as insurance forms and other patient paperwork * May coordinate death procedures, including disposition, and complete appropriate documentation * Participate in the development/testing/implementation of new organizational systems for the unit or department * Act as an advocate for patients and families through such activities as assisting them with locating appropriate staff to address their concerns and safeguard patient's privacy and confidentiality REQUIREMENTS * High School graduation or equivalent * One year of healthcare, administrative experience * An equivalent combination of education and experience may substitute for stated requirements ABOUT UW MEDICAL CENTER-MONTLAKE UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Learn more: Excellence. Exploration. Education. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $44,496.00 annual Pay Range Maximum: $59,976.00 annual Other Compensation: Evening Shift Differential: $1.35 per hour Night Shift Differential: $2.00 per hour Weekend Differential: $1.50 per hour Benefits: For information about benefits for this position, visit ****************************************************** Shift: Evening Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

**Harborview Medical Center's - Radiology Services** has an outstanding opportunity for a **per-diem alternate shifts Patient Services Specialist** . **WORK SCHEDULE** + Per Diem HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **RESPONSIBILITIES** + Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging + Scheduling provider and ancillary service appointments + Obtaining patient demographic, financial, and clinical information + Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery **REQUIREMENTS** + High school graduation or equivalent AND + One year of healthcare, administrative, or customer service experience **OR** + An equivalent combination of education/experience **ABOUT HARBORVIEW MEDICAL CENTER** As the region's only?Level?I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. **Challenge. Collaboration. Compassion. (********************************************************************************** **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (********************************** Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $21.39 hourly **Pay Range Maximum:** $28.83 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit **************************************************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a temporary position **FTE (Full-Time Equivalent):** 0.00% **Union/Bargaining Unit:** WFSE HMC **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

**UW Medical Center-Montlake - Admitting Department** has an outstanding opportunity to hire a **Patient Services Specialist 2** . **WORK SCHEDULE:** + 100% FTE (40 hours per week) + Monday - Thursday and Sunday; 4:30pm - 1:00am + Evening Shift HIGHLIGHTS** + The Patient Service Specialist 2 has primary responsibility for facilitating patient admission, transfers, and discharges; and clerical duties in support of the unit + Be a part of a team dedicated to supporting UW Medicine where Patients Are First **PRIMARY JOB RESPONSIBILITIES** + Register patients; verify, collect and update demographic and financial information by appropriate means; determine eligibility for care; assign appropriate payor plans; verify eligibility and benefits for third party payors for planned and/or emergency services; verify insurance coverage; obtain authorizations; complete Medicare as a Secondary Payor form; document comments for financial file; obtain necessary signatures for consents; collect co-payment or other patient liabilities + Respond to patient questions; provide directions to specified areas such as clinics, units, ancillary and support departments, parking and eating facilities; assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources; assist patients and families with telephone calls; maintain confidentiality of patient information + Triage patient telephone calls to clinical staff; obtain necessary information for the return call; initiate emergency procedure when necessary + Communicate various types of information to patients, referral agencies, departments, physicians and the community such as financial arrangements for special programs and experimental protocols, hospital charge estimates, insurance coverage and billing procedures + Assist patients in completing various documents such as insurance forms and other patient paperwork + May coordinate death procedures, including disposition, and complete appropriate documentation + Participate in the development/testing/implementation of new organizational systems for the unit or department + Act as an advocate for patients and families through such activities as assisting them with locating appropriate staff to address their concerns and safeguard patient's privacy and confidentiality **REQUIREMENTS** + High School graduation or equivalent + One year of healthcare, administrative experience + An equivalent combination of education and experience may substitute for stated requirements **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Learn more: Excellence. Exploration. Education. (********************************************************************************************************* **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (******************************************************** Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $44,496.00 annual **Pay Range Maximum:** $59,976.00 annual **Other Compensation:** Evening Shift Differential: $1.35 per hour Night Shift Differential: $2.00 per hour Weekend Differential: $1.50 per hour **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** Evening Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Nonsupervisory **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

The Patient Concierge Representative coordinates and schedule appointments and be a primary point of contact for patients with initial consults/appointments, treatment plans (i.e. infusion, outpatient diagnostic services) for multiple locations and multiple services to include the following: Reviews whether medical records are received, appointment lists or scanned documents are in order to ensure that all documents are available to support complete and thorough evaluation. Interfaces with nursing staff regarding appropriateness of appointment and obtains preauthorization as required. Monitors patient cancellations for appointments, processes cancellations in a timely manner, and where appropriate, utilizes wait lists to offer improved access to the clinics for new and established patients. Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. Schedules or reschedules initial consults/appointments, as appropriate, for multiple locations. Performs all aspects of the Patient Access Rep position, as needed. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of two (2) years of previous patient scheduling/registration work experience in a healthcare setting Strong customer service skills and patient/customer centered focus in positive manner in all situations Experience PREFERRED: Three (3) years' work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry; appointment scheduling and medical terminology Education/training REQUIRED: High school graduate or equivalent Education/training PREFERRED: Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field Independent action(s) required: Performs daily activities with minimal supervision. Functions in a self-directed manner to accomplish routine activities. Notifies management, immediately, of issues involving violation of VCUHS policies or procedures. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 50-100 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.