Virginia Garcia Memorial Health Center and Foundation jobs - 125 jobs

At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The Certified Recovery Mentor/Peer Support Specialist (CRM/PSS) works as a member of an interdisciplinary to provide peer recovery support to individuals with substance abuse and mental health disorders and/or gambling addictions, while supporting a Trauma Informed Care perspective. This position participates in and implements program goals and objectives by providing a set of non-clinical activities that will promote a strengths-based, wellness-informed, client-centered approach to achieving person-driven goals. The CRM/PSS advocates for the individual and supports them to pursue their personal goals and individual wellness journey. Essential Duties and Responsibilities: · Act as a positive role model for individuals being served, showing a recovery and healthful lifestyle orientation. · Share own recovery story with individuals being served, when appropriate. · Connect participants to various models of recovery support and community resources and assist with developing a support network. · Support clients with learning how to navigate community resources including, but not limited to, the recovery community, housing, and mass transit. · Reflect positive peer values that include non-hierarchy and mutuality. · Comply with and implement the regulations, policies, and procedures that pertain to peer-delivered service goals and protocol. · Facilitate transfer to higher levels of care as assessed and appropriate. · Provide relapse prevention support services and planning, following up immediately and regularly with patients who are struggling with relapse and/or have a high relapse potential. · Participate in regular clinical and task supervisions. · Attend clinical case conferences and staff meetings as indicated to gain knowledge, communicate program goals, and advocate for the needs of individuals. · Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for program participants and staff. · Prevent escalation, avoiding crisis situations or neutralizing crises in progress utilizing training, policies and procedures in place. · Administer outcome measurement tools with individuals and participate in data collection. · Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures, and local, state, and federal regulations. · Maintain accurate and up-to-date documentation associated with billing, assessment, treatment, program participant's progress, and other activities, as required. · Provide input into the therapeutic treatment at the program in collaboration with individual being served and case manager. · Actively support team members and other managerial and/or volunteer staff. · Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics. · Provide management of care for patients, ensuring individualized quality care in conjunction with medical care team, as needed. · Ensure appropriate procedures are developed and followed regarding community-based and clinic safety protocols. · Promote agency initiatives and focus of patient sub-populations as determined by agency executive team. · Attend agency and community meetings as appropriate and determined in collaboration with supervisor. · Initiate and participate in patient care inter- and multi-disciplinary case conferences and educational and program service programs. Perform other duties as assigned. Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA Requirements: The Certified Recovery Mentor/Peer Support Specialist will have access to PHI during the course of their work activities. They will use the information to provide individual patient assessments to be used in the development comprehensive integrated medical care services. Applying the minimum necessary standard of HIPAA, the designated record sets to which this position will have access include: all sections of the medical record, patient demographic information in the practice management system, incoming records, reports, results, consultations, etc. This position is required to read the content of these records only to the extent needed to accomplish the assigned tasks. Knowledge, Skills and Abilities: · Must self-disclose, as appropriate, as a person in active recovery from substance use/mental health and must have personal experience with recovery services. · Basic knowledge of methods of behavioral medicine and evidence-based treatments for medical, mental and substance use conditions. · Knowledge of the problems and dynamics in treating medically underserved populations. · Knowledge of community health, welfare, and social agencies. · An understanding of the effects of trauma on health, coping, and other aspects of the lives of those we serve. · Demonstrate responsibility for safety of program participants, staff, and property. · Ability to apply age-specific principles of growth and development and life stages to meet each patient's needs, commensurate with educational preparation. · Proficiency with MS Office Suite (Excel, Word, Outlook, and PowerPoint) required. Prior EHR experience preferred. · Ability to organize and prioritize tasks, work under pressure and meet deadlines. · Strong analytical, attention to detail, and problem-solving skills. · Ability to work successfully as a primary health care team member. · Excellent collaborative/cooperative working, oral, and written communication skills. · Valid driver's license, reliable transportation, safe driving record and active auto insurance coverage. · Bilingual English/Spanish language skills (speaking, reading and writing) preferred. Education and Experience: · Two years' experience as a Recovery Mentor working with youth or adults with Substance Use Disorders preferred. · Completion and certification of a Recovery Mentor and/or Peer Support Specialist training approved by the Oregon Health Authority (OHA) within six (6) months of hire. · Experience consulting with interdisciplinary teams. · Experience with youth or adults using patient-centered, trauma informed care practices. · Experience working in a multi-cultural, diverse environment preferred · Experience in community health care working with indigent populations preferred. · Experience with Medication Supported Recovery (MSR), also known as Medicated Assisted Treatment (MAT), is preferred. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent · Computer use: up to 25% · Standing/Walking: up to 20% · Sitting: up to 90% · Lifting/Carrying: less than 5%; may occasionally lift up to 20 lbs. · Travel to multiple locations within Washington and Yamhill counties. Working Environment/Physical Hazards: · Work in well-lighted, ventilated office environment. Potential exposure to blood borne pathogens and hazardous chemicals. Office equipment Used: · Computer · Telephone, fax, copier, scanner, printer Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.

Pay Range: $21.99/hr - $30.58/hr The Security Officer identifies crime, security and safety risks in and around facilities and initiates appropriate action to remove or reduce those risks. Under the immediate supervision of the Security Manager. Protects and assists all patients, visitors and employees. Must wear bullet-proof vest while on duty. Must be DPSST certified or eligible. KEY RESPONSIBILITIES Performed majority of the time * Patrols hospital and grounds to prevent fires, theft, vandalism and responds to the security needs of personnel * Ensures only authorized personnel are admitted onto premises. * Maintains current information in logs. * Writes clear concise logs. * Responds to burglary, fire, panic, equipment alarms and code alerts. * Reports safety, fire and security hazards observed on routine patrols and inspections. * All equipment issued is well maintained. * Monitors and maintains CCTV system, two way radio systems, and alarm systems. * Prepares relating crime, incident, information, and lost and found reports. * Patrols Pacific University during off hours and provides back up per service contract agreement. Performed occasionally but critical to successful performance of the job: * Assists medical staff in controlling and restraining combative patients as necessary. * May be required to be a "Personal Safety Attendant" for patients that are on a medical hold or Psych plan of care. * Stands by as requested to prevent disturbed or menacing patients, visitors, or anyone else from being a danger to themselves or others. * Conducts locks and unlocks facilities on a regular basis and additionally as requested by staff. * Provides escorts for visitors, patients and personnel to and from parking areas. * Participates in performance improvement program. Decision making and budget responsibilities (e.g. impact limited to the employee, entire unit or organization-wide): * Impact limited to the employee. * No budget responsibility. JOB SPECIFICATIONS JOB SPECIFICATIONS Education: Required * High school diploma or equivalent. Preferred * N/A Experience: Required * Two or more (2+) years' experience in the field of law enforcement and/or security. Preferred * Hospital security experience. Licenses, Certifications and/or Registrations: Required * Must be DPSST certified within 90-days of hire. Preferred * N/A Job Related Skills, Abilities and Behaviors: Required * Demonstrates the ability to read, analyze and interpret security reports, security periodicals, technical procedures, procedure manuals or government regulations. * Demonstrates the ability to write detailed reports and pas on log entries. * Demonstrates the ability to effectively respond to the general public. * Becomes familiar with applicable federal, state and local regulations. * Demonstrates the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. * Demonstrates the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Demonstrates the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * Uses effective communication skills. * Personal appearance makes a good first impression. Preferred * Bilingual skills a plus. #Tier1 Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

Pay range: $26.65/hr - $37.56/hr is expected to last around six months and will be fully on-site. The HR Engagement Specialist supports the Talent Acquisition team within the Human Resources department in a variety of functions that provides support for both prospective candidates as well as new hire employees throughout the entire onboarding process. The main goal of this position is providing an exceptional "red carpet" experience for new employees to enhance their overall level of engagement and improve the retention of new talent. KEY RESPONSIBILITIES Performed majority of the time: * Coordinates, monitors and communicates information related to scheduling new hires for their pre-employment health/drug screens and orientation sessions. * Enters data into the HRIS database and applicant tracking system, and prepares new employee personnel files and orientation information packets. * Responsible for gathering all new hire documents, I-9's, W-4's, direct deposit, background check clearances, other related personnel forms, verifies I-9's via the federal E-Verify process, and creates new hires' security ID badges. * Monitors and communicates progression of applicants through the new-hire process to hiring managers, including criminal history check, OIG/GSA (Fraud Prevention and Detection), health/drug screening, new-hire paperwork completion, orientation sessions scheduling, etc.. * Collects and ensures documentation of requirements on new hires' job descriptions such as licenses, certifications, education degrees, etc.. * Coordinates the new hire onboarding & orientation survey process, and generates reports and suggestions for improvement related to that data to help enhance the hiring and onboarding experience. * Creates and monitors all job templates in the applicant tracking system. * Completes verification of new hire I-9 forms and ensures I-9 binders are accurate and complete through on-going audits. * Partners with the other Talent Acquisition team members in hosting and facilitating the HR Welcome on new hire's first day. * Provides basic office support, distributing mail, ordering supplies, office work orders, paying invoices and other miscellaneous tasks. Performed occasionally but critical to successful performance of the job: * Oversees the Electronic Onboarding Portal of the ATS to ensure efficiency and a welcoming and engaging experience for all new hires. * Assists the Talent Acquisition team with researching advertisement resources and posting to those resources. * Additional duties as assigned. Decision making and budget responsibilities: * Provides input related to purchases of office supplies. JOB SPECIFICATIONS JOB SPECIFICATIONS Education: Required * None required. Preferred * Bachelor's degree in Business Administration, Human Resources or related field of study. Experience: Required * At least three (3) years of relevant work experience that demonstrates ability to work accurately and efficiently in a fast-paced and highly regulated environment. Preferred * Human Resources and/or health care related experience. Licenses, Certifications and/or Registrations: Required * None required. Preferred * PHR certification or interest in obtaining PHR. Job Related Skills, Abilities and Behaviors: Required * Previous work history in delivering exceptional customer service. * Ability to deal with multiple priorities in fast-paced office in a calm and pleasant manner. * Ability to multitask with excellent organization skills. * Previous experience entering and accessing data in a complex database and/or HRIS system. * Demonstrated PC skills in MS Word, Excel, PowerPoint and Outlook for Windows. * Possesses excellent communication and interpersonal skills. * Ability to work in highly confidential settings. * Presents a professional first & lasting impression. Preferred * Bi-lingual English/Spanish skills. Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

Pay range: $51.98/hr - $76.92/hr The Staff Sonographer functions as a healthcare provider who, working under the delegated authority of the supervising physician, serves as a medical imaging professional providing clinically relevant information to assist the physician with the diagnosis and treatment of patients. Responsibilities include providing diagnostic medical sonography services and its various clinical specialties. The professional level of this health care service requires highly skilled and competent individuals who function as integral members of the health care team. Must be able to produce and evaluate ultrasound images and related data that are used by physicians to render a medical diagnosis. Must acquire and maintain specialized technical skills and medical knowledge to render quality patient care. KEY RESPONSIBILITIES Performed majority of the time: * Obtains, reviews and brings together pertinent patient history, physical examination, and supporting clinical data to facilitate diagnostic results. * Perform the diagnostic medical sonography examination ordered by the supervising physician in accordance with professional and facility protocols. * Apply independent, professional, judgement to ensure a complete exam is obtained and prepare a written and/or verbal preliminary report for the physician. * Performs quality control functions in ultrasound in association with department quality control program. * Prepare exam room and ultrasound equipment to conduct sonography examinations in accordance with infections disease, sterilization, and patient safety protocols, policies and procedures. * Foster a collaborative atmosphere with other members of the healthcare team. * Maintains appropriate supply levels and/or assists others. * Transports patients as necessary. * Communicate with patients in a manner appropriate to the patient's ability to understand and appropriately explain the examination. * Assists in patient scheduling. * Willing to work different shifts as needed for the department. * Performs after hours exams on call back basis per department protocol and as requested by supervisor. * Maintain orderliness and cleanliness of the procedure rooms and surrounding areas. Performed occasionally but critical to successful performance of the job: * Completes required continuing education per ARDMS guidelines. * Assists in evaluating new products and equipment. * Assists in training and instruction of new sonographers and students. * Participates in scheduled staff/department meetings. * Helps maintain protocols, procedure and reference manuals. Decision making and budget responsibilities: * Decision impact limited to the employee. * No budget responsibility. JOB SPECIFICATIONS Education: Required * N/A Preferred * Graduate of Diagnostic Medical Sonography program (certificate). * Associates degree or Bachelor's degree. Experience: Required * ARDMS registered candidates without formal training must have two (2) years' experience in a large hospital. Preferred * Minimum of one (1) year experience in a large hospital. * Education and experience that reflects training in caring for all demographics of patients including neonatal, infant, pediatric, adolescent, adult and geriatric patients. Licenses, Certifications and/or Registrations: Required * Must be registered or become registered within 12 months of hire date by the American Registry of Diagnostic Medical Sonography (ARDMS). Registries should include Obstetrics and Gynecology or Abdomen boards. * Oregon State Board of Medical Imaging licensure in the practice of sonography. * American Heart Association Healthcare Provider BLS required within 90 days of hire. Preferred * N/A Job Related Skills, Abilities and Behaviors: Required * Excellent customer service skills. * Basic Windows and Microsoft office computer application skills. * Demonstrates effective written, verbal and interpersonal communication skills. * Presents a professional image. * Ability to deal with multiple demands in a fast-paced hospital setting in a calm and pleasant manner. * Uses computer application skills in communicating and analyzing data. * Uses all aspects of the electronic medical records appropriately. * Uses Radiology information system and PACS accurately. * Practices safe work habits and uses required precautions when handling blood and body fluids. * Follows policies and procedures regarding high level disinfection of ultrasound transducers.. * Exhibits a high standard of medical ethics and empathy towards patients. * Utilizes feedback from customers in decision-making and looks for ways to improve service. Preferred * Bilingual skills a plus. Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

Pay Range: $24.09/hr. to $33.73/hr. The Patient Access Services Lead collaborates with the Patient Access Services Manager and Supervisor to manage daily operations, staffing, and scheduling. They provide leadership support to the team, aligning with the goals of the PAS Supervisor. As a subject matter expert, they possess a strong understanding of department operations and can assist with tasks as an Admitting Representative or Insurance Verification Specialist. Contributes to a positive work environment that promotes HMC values. Job Duties & Responsibilities * Patient Registration & Documentation. Representative duties and responsibilities include, but are not limited to: * Completes patient admissions based on service, payer requirements, and hospital policy; obtains signatures on applicable registration documentation; registers patients and enters accurate patient demographics; distributes workers' compensation documents as required. * Insurance and Financial Management. Representative duties and responsibilities include, but are not limited to: * Verifies insurance, scans insurance cards and picture IDs, collects co-pays, deductibles, and deposits according to EMTALA laws and organizational policy, ensuring timely deposit of funds; maintains the integrity of the safe and its contents. * Administrative Tasks. Representative duties and responsibilities include, but are not limited to: * Completes registration auditing, maintains resource/instruction documents, monitors alarms and reports alarm appropriately, pages overhead as necessary. * Telephone Triage and Communication. Representative duties and responsibilities include, but are not limited to: * Answering phone calls, triaging patient needs, recognizes communication barriers and obtains appropriate resources for patient, relaying messages, and responding to inquiries. * Team Lead and Support. Representative duties and responsibilities include, but are not limited to: * Assist interviewing new applicants, assists with scheduling, keep up on insurance updates, provides relief coverage, takes call as assigned. * Guides and trains team members, provides support and feedback to help them improve their skills and performance. * Organizes and assigns daily tasks, ensures smooth workflow and efficient use of resources within the team. Notifies PAS Supervisor and/or Manager of staffing issues, call outs, and assists finding replacement staff coverage. * Addresses team issues and challenges and participates in facilitating solutions and escalates complex problems when necessary. * Fosters open communications within the team and with other departments, facilitating collaboration and teamwork. * Rounds with front-line staff to ensure smooth operations; meal periods/rest breaks are on time, makes decisions on flexing staff in/out based on patient/operational workflow volumes, confirms staff are on task and redirects when necessary and reports any concerns to PAS leadership. * Performs other related duties and special projects, as assigned. JOB SPECIFICATIONS Education & Experience REQUIRED: * High school diploma or equivalent. * Two (2) years of experience in a heavy customer service industry. * Working knowledge of an EMR (Electronic Medical Record) and medical terminology. * Medical billing and insurance terminology. Licenses & Certifications PREFERRED: * Certified Healthcare Access Associate (CHAA). Required Knowledge, Skills, and Abilities * Knowledge of: * Understanding of medical terminology, healthcare insurance, billing procedures, HIPAA regulations and confidentiality. * Understanding of Electronic Health Records (EHR) Systems and office equipment and software (i.e. Microsoft Office Suite, scheduling software). * Skill in: * Effective verbal and written communication, active listening, and interpersonal skills. * Time management, prioritization, attention to detail, and multitasking. * Excellent customer service skills including patience, empathy and problem-solving. * Proficient in computer software, including EHR systems. * Computer keyboarding including typing at least 30-45 wpm. * Building strong relationships with patients, providers, staff, management. * Leading and motivating a team, assigning tasks, and monitoring progress. * Ability to: * Work in all areas of Admitting. * Maintain a professional appearance and demeanor. * Educate and train staff members on processes and procedures. * Work independently with minimal supervision. * Collaborate effectively with healthcare team members. * Adjust to changing priorities and work demands. Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

Pay range: $26.21/hr - $36.94/hr This position will screen patients for health-related social needs and then connect patients to resources that are identified through this screening. This staff member will provide resource connections to food, transportation, diapers, counseling services, financial aid, pharmacy, etc. This person can also help patients navigate the healthcare system by helping to make appointments in other HMC departments - such as primary care, imaging, lab, other maternal fetal medicine, diabetic education, physical therapy, and other specialties. Contributes to a positive work environment that promotes HMC values. Patient Care & Support. Representative duties and responsibilities include, but are not limited to: * Screen patients for health-related social needs and identify unmet needs. * Assist patients in problem-solving healthcare delivery challenges, including financial and social barriers. * Increase patient and family engagement with the healthcare system through education, scheduling support, language assistance, transportation coordination, and care coordination. * Provide car seat safety services, including fitting newborns and children and scheduling/installing car and booster seats. * Complete documentation in the electronic health record to support care plans and billing for services rendered. Care Coordination & Team Collaboration. Representative duties and responsibilities include, but are not limited to: * Assist patients in accessing appropriate community services and resources. * Collaborate with interdisciplinary care teams to meet patient, family, and program goals. * Collaborate with community partners. Health Education & Training. Representative duties and responsibilities include, but are not limited to: * Develop and deliver culturally congruent, trauma-informed health education for patients and families. * Provide education and training to new and existing staff on role responsibilities, available resources, and trauma-informed care principles. Program Support. Representative duties and responsibilities include, but are not limited to: * Develop and maintain effective working relationships with community partners to strengthen referrals and expand resource availability. * Participate in quality improvement initiatives and data collection to ensure program goals are met. * Continually establishes and maintains a current knowledge of community resources and various resources provided by the organization. Organizational Duties & Responsibilities Supports and represents Hillsboro Medical Center's mission, vision, and values. * Compassion: Creates a welcoming environment of kindness, inclusivity, and responsiveness * Collaboration: Works with others to improve the health and wellness of Hillsboro & Washington County * Excellence: Provides the highest quality of care and service * Integrity: Demonstrates honesty, transparency, and accountability in every task and every interaction JOB SPECIFICATIONS Education, Experience, Licenses & Certifications Required: * High School Diploma / GED. * Two (2) years relevant experience working with underserved populations with medical and social needs. * Experience working in medical settings and interacting collaboratively with healthcare teams. * Experience working with pregnant patients. * Certification as Traditional Healthcare Worker (THW), Personal Health Navigator (PHN) or Community Health Worker (CHW). * Certification as a child passenger safety technician (CPST). * Certified as a Spanish Interpreter within one (1) year of hire. Preferred: * Some College. * Three or more years of relevant work experience in mission driven organization with one of those years being work experience with underserved populations with complex medical and social needs. * Experience in community outreach and education. Required Knowledge, Skills, and Abilities Knowledge of: * Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint. * Basic electronic Health Records (EHR) Systems. * Basic medical terminology, healthcare and billing procedures, HIPAA regulations and confidentiality. * Maternal child and family programs at the county and state level. Skill in: * Effective verbal and written communication, active listening and interpersonal skills. * Bilingual fluency in written and spoken English AND Spanish. * Excellent customer service skills including patience, empathy, problem-solving, and advocacy skills. * Time management, prioritization, attention to detail, and multitasking. * Patient support/coping during the labor and post-partum process. Ability to: * Prioritize workload, handle multiple tasks and work independently with limited supervision. * Demonstrated ability to work or interact effectively across cultures in a way that acknowledges and respects the culture of other individuals. * Demonstrated ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. * Use motivational interviewing and trauma-informed techniques. * Lead system improvements and advocate for change at a county and state level. #Tier2 Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

Metro West Ambulance is seeking a couple of HIGHLY DEDICATED maintenance technicians/mechanics to service/repair the diesel engine ambulances that patients rely on everyday for emergency situations! This will be at our Clackamas location. If you're ready to use your mechanical skills for a CRUCIAL & VITAL purpose, then let's talk! You MUST be passionate about your work and see this as a long-term opportunity to learn and grow with the company. We've been around since 1973! The pay for this position is $26-$32/hr, with an opportunity to grow. This all depends on experience, skill, talent, knowledge, current ASE certifications, how many tools you currently own, and your willingness to be trained to a higher level. You must have at least 5 total years as a vehicle mechanic, with at least 2 of those years being with diesel vehicles. The days & hours we currently need you to commit to are 7am- 5pm. We're hiring one Monday-Friday schedule, and one Tuesday- Saturday schedule, This will be around 50 hours a week (overtime pay for anything over 40 hours in a given week.) Opportunity for growth! Medical, dental, and vision benefits are set to begin after 90 days, and 401k retirement fund along with life insurance is set to begin after a year. There is also PTO offered after 90 days. You must have at least a basic driver's license and be able to pass a drug and background screening. Please respond if interested! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person Requirements * At least 5 years of work as a vehicle mechanic in major repairs, with at least 2 years of experience with diesel. * Ability to pass a drug test, background check, and a clean MVR (not more than 2 moving violations in the last 3 years, and no DUI/DWIs Benefits 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Full Time | Hourly Birch Grove Health Center We're committed to compassionate care for all. Our patients. Our employees. You. At La Clinica, we love our patients and enthusiastically treat them with the same care, respect, and dignity that we would our friends, family, and neighbors because that's who they are. If this appeals to you, La Clinica might be the right place to build your career. We're looking for the right team members to treat our patients with this level of care. We extend our commitment to compassionate care to our employees as well. We invest in our employees' lives through competitive pay, comprehensive benefits packages, easy access to wellness, and personal and professional development. We are seeking a Behavioral Health Support Specialist (BHSS) for our Birch Grove Health Center where we provide primary care services to people with significant mental health and substance use needs that often require care coordination and support to be successful in staying engaged in healthcare. As a BHSS, your primary responsibility is to assist patients in achieving their goals and improving their overall well-being. You will work closely with patients to provide support and guidance for goal setting and help them access community resources that will help remove barriers that prevent them from reaching their goals. As part of the primary care team, BHSS team members work closely with the primary care provider, nurse, medical assistant, Behavioral Health Clinician, and other team members targeting behavioral health needs to include the mental health and substance use challenges of our patient population. At Birch Grove, our care team works closely with embedded partners from other mental health and substance use treatment organizations and this role is responsible for close care coordination and collaboration with these and other community partners foster patient wellness and satisfaction in a warm, therapeutic, and respectful manner. We are dedicated to the primary care behavioral health (PCBH) integration model and support early learner Behavioral Health Support Specialists by offering: Support towards obtaining a QMHA certification Monthly training/clinical support Offerings to shadow both internal and external continuum of care service providers Responsibilities include the following: Supports patient and team in identifying and advocating for referral to behavioral health-specific services (internal or external.) Provides ongoing follow-up support in-person or by telephone to support patient-identified goals. Identifies when patients may need more intensive case management support and refers patients to community partners whenindicated(i.e.MH intensive case management support). Screens and provides intervention for a variety of health screenings (i.e. PHQ, SBIRT, GAD, etc.) Provides coaching to patients with a variety of health conditions with a targeted focus on patients who have behavioral health needs. Refers patients with behavioral health needs to BHCs for assessment and intervention and follows care plans providing supportive interventions as identified by BHC team members. Screens and provides intervention to a person at risk for suicide, or domestic violence, creates safety plans, consults, and collaborates with BHCs and PCPs on interventions and referrals to appropriate services. Assists PCPs and BHCs in delivery of group visits. Responsible for collaborating on group facilitation and curriculum development for group visits. Utilizes motivational interviewing to assess patient readiness to change. Utilizes a trauma-informed care practice of engagement with patients; for example, asking a patient, “What's happened to you?” rather than, “What's wrong with you?” Ensures clear concise documentation in EPIC within scope of practice and in alignment with organizational policies. Participates in care team huddles, discipline-specific team meetings, and monthly case consultation meetings. Education and/or Experience: Required: Minimum: High School Diploma Excellent interpersonal communication and problem-solving skills Skills to intervene and promote reconciliation, compromise, and positive outcomes in difficult interactions. Registers or is working towards a Qualified Mental Health Associate (QMHA) certification within 3 years of employment and maintains certification while employed. Preferred: Two to three years of experience in the social services field Certification in health coaching, maternal and child health, alcohol and drug counseling, and/or other healthcare-related certification. Experience working with health-related issues, ,significant psychosocial needs, substance abuse, and history of trauma Bachelor's degree in health education, health promotion, psychology, or social work. Basic knowledge of adult learning models Skilled at using electronic health records as applicable to area of work (EPIC, Wisdom) Able to de-escalate difficult situations Benefits Include the Potential for the Following: Medical, Dental, and Vision Insurance Voluntary Accident, Short Term Disability, and Critical Illness Insurance 403(b) Retirement Savings Plan with Available Company Match Organization Paid Standard Life Insurance Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Wellness programs such as cooking, Zumba, Yoga, and meditation Personal and professional development workshops Equity Statement: At La Clinica, we commit to engage everyone in a welcoming, respectful, and loving way and to maintain the dignity and value of all people above everything else. These standards align with our organization's vision of absolute excellence, open-hearted community, and well-being for all. For more information, please visit our website at: ********************************************** Applications will be reviewed by the appropriate department for interview; those selected must be able to provide proof of legal right to work in this country. Criminal history background check and pre-employment drug screen will be performed prior to any job offers. La Clinica is a drug free work environment. Equal Opportunity Employer. La Clinica complies with the Americans with Disabilities Act. If you consider yourself disabled and desire assistance in the application process, please contact the Human Resources Department.

At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high quality, comprehensive, and culturally appropriate primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farmworkers and others with barriers to receiving health care. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The Front Office Supervisor supervises the reception staff and assists with front desk operations including customer service excellence, registration, revenue cycle, and workflow development. This position serves as a member of the management team, collaborates with other internal stakeholders to optimize front office activities in the standard work plan, and conducts trainings and quality audits to ensure standards are consistently upheld. Additionally, the Front Office Supervisor supports the site leadership team with site-level scheduling and supervision assistance and serves as the bridge for front to back office patient flow and communication. Essential Duties and Responsibilities: Maintain day-to-day operations of the Front Office. Maintain daily schedule to ensure staffing needs are met. Supervise the reception staff to ensure that registration and customer service are provided in a timely manner and are sensitive to the patient's physical, psychological and cultural needs. Coordinate the hiring process for new staff and exercise final hiring authority. Orient new staff members to their roles, including the development of training plans, and provide training as needed. Monitor to ensure that interpretation services are patient-centered and scheduled accurately for patient and provider for both in-person and Video Remote Interpreting (VRI) services. Lead the reception staff toward compliance with all VGMHC's policies and procedures. Supervise and develop staff by role modeling professional customer service skills. Maintain an orderly and professional working atmosphere. Facilitate and coordinate the staff's training needs in relation to the utilization of the clinic's practice management system and customer service program. Fill in and assist with check-in and registration as needed. Conduct standing bi-weekly departmental staff meetings; attend all required meetings. Conduct regular coaching and performance appraisal of the Reception/Extra Functions staff. Participate in quality improvement activities, which support patient management outcomes. Participate in the work of the Management Team through joint accountability for customer satisfaction, complaint resolution, and clinic performance in meeting system and organizational goals while adhering to all compliance programs. · Ensure tasks are being completed in a timely manner. Assign and review standard work with staff and monitor for understanding. · Maintain an awareness of patient behaviors brought to the Fairness Committee on behalf of staff. · Perform diligent follow-up and communication to staff and patient on status of complaints as stated in the Fairness Procedure. Order and maintain clinic office supplies. Assure standards are being achieved and monitor patient surveys quarterly for opportunities for improvement as it relates to the patient. Post data that reflects Front Office daily work: No shows, Patient Satisfaction Results, ASQ data, SBIRT data, New Patient data, Slot Utilization and 3 rd Next. Organize and manage front desk level tiered huddles and escalate issues appropriately to the site leadership team level. Collaborate with Finance and Billing to ensure registration and revenue cycle improvement gaps are appropriately tracking to closure. Present/escalate billing issues via the Billing/Front Office huddles, and collaborate in resolution development. Maintain primary communication responsibilities with call center and centralized scheduling to ensure that schedules and access remain productive from a site-wide viewpoint. Provide oversight of established patient check in processes, including consents, Annual Verification form, insurance & FPL. Review and audit for scanning of FPL documentation, compliance to standard FPL workflows, and REALD compliance. Coordinate training with OD Learning and Development EPIC trainers (refresher & new staff). Participate in regular progress check-ins with PCCM in 1:1s regarding established patient check-in process performance. Participate in regular collaborative communication with Membership and Billing managers regarding error trends, issue resolution, or creation/modifications of related workflows. Scrub the schedule across providers daily to troubleshoot errors or issues with site leadership team and with staff during rounding on a daily and weekly basis. Reconcile the daily bank deposit. Coordinate the food bank. Monitor reports and correct errors within EHR work queues, passport to languages, missing encounter and billing error report. Maintain appropriate communication and good interpersonal relations with management, staff, and patients to ensure coordinated efforts and provision of high quality service. Ensure that Advanced Access policies and procedures are followed. Assign and monitor completion of The Orchard training on a consistent basis. Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Perform other duties as assigned. HIPAA Requirements: The Front Office Supervisor has access to PHI in order to create and maintain an accurate and up to date medical record. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: all sections of the medical record, patient demographic information in the practice management system, and incoming records, reports, results, consultations, etc. The Front Office Supervisor is required to read the content of these records only to the extent needed to accomplish the assigned task (e.g. filing or disclosure). Knowledge, Skills, and Abilities: Proficiency in English and Spanish, both written and spoken language strongly preferred. Ability to self-manage workload. Ability to work in a timely, accurate, and detail-oriented manner. Solid organizational skills. Effective written and verbal communication and interpersonal skills. Commitment to working with patients and staff from a wide range of ethnic, economic, cultural, and social backgrounds. Competent in all healthcare insurance plans credentialed by VGMHC; knowledge of eligibility verification process with reconciliation of patient's health record. Effective time management and logical decision-making skills. Ability to embrace change and innovation when appropriate. Knowledge of insurance eligibility verification: OHP, private, Medicare, etc. Education and Experience: High School diploma or equivalent required. Three years' experience in supervision of staff strongly preferred. Experience in reception work and/or work in a social service or health care setting required. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Standing · up to 50% Walking · up to 50% Sitting · up to 90% Bend, Reach, Stoop · 5% Computer Use· up to 90% Lift/carry up to 10 lbs. Working Environment/Physical Hazards Potential exposure to blood borne pathogens and hazardous chemicals. Well-lighted and ventilated office/clinical setting. Immunization: Staff members must meet immunizations requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary: The Lead Dental Assistant will provide accountability of the daily operations of the dental assistants at their clinic site, with supervision and support from the Dental Operations Manager. As a dental member of a multi-disciplinary team, the lead DA will perform delegated clinical and administrative duties within the supervising provider's scope of practice consistent with the DA II education, training program, and demonstrated competency. The lead DA will be expected to model a friendly, supportive courteous, cooperative and professional relationship with providers, co-workers, supervisors and patients. This role will perform standard dental assisting duties as outlined in the DA II and travel and fill in at other VG Dental sites as needed. Essential Duties and Responsibilities: * Perform standard Dental Assisting duties as outlined in the DA II * Delegation of Dental Assistant duties amongst DA team and accountability for duties being completed (ex: annual, monthly, weekly and daily maintenance, spore testing, water testing, etc.) * Oversee maintenance schedule for autoclaves, Hydrim, compressor, amalgam separator and other equipment directly related to patient care on a weekly/monthly/quarterly basis (or as appropriate to the item) * Ensure awareness of, and compliance with, all Quality Assurance/Infection Control regulations as relevant and applicable to Dental Assistants and delegate responsibilities amongst DA team * Subject matter expert for Epic back-office workflows/pt. care * Point of contact for completing purchase orders and receiving * Coordinate oversight of students on·site, be a site buddy for new dental assistants/students rotating through dental sites * Will be the point person for OSHA/HIPAA inspections as well as the Dental representative at our regularly scheduled safety meetings * Help with regulating staff breaks/lunches * Monitor that staff are adhering to their work schedule * Identify areas that may need manager intervention * Work closely with Dental Assistant Trainer to provide insight to update Dental Assistant workflows as needed * Help maintain training manual for new DAs with DA Trainer * Point of contact for instrument/sterilization repairs * With support from the Dental Operations Manager, the Lead Dental Assistant will be responsible for providing staff feedback to ensure successful 1:1's with DAs * Participate in monthly staff meetings- provide updates, needed refreshers/reminders * Work with DA trainer and Dental Clinical Leadership to help identify areas where additional training may be needed for DAs * Communicate with other lead DAs via Microsoft Teams to share products, ideas, and issues * Complete 8 hours of CE related to Dental assisting annually using CE budget available * Admin time will be allotted for these tasks and any required meetings * Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). * Valid driver's license, reliable transportation, safe driving record and insurance coverage required. * Perform other duties as assigned. * HIPAA Requirements: The Lead Dental Assistant (EFDA/EPDA) has access to PHI to create and maintain an accurate and up-to-date health record. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include all sections of the dental and medical record, patient demographic information in the practice management system, incoming records, reports, results, consultations, etc. The [position title] should read the content of these records only to the extent needed to accomplish the assigned task (e.g. filing or disclosure). Knowledge, Skills and Abilities Required: * Must have excellent teamwork skills, and possess the ability to communicate both verbally and in writing. * Knowledge of OSHA Bloodborne Pathogens Standards and adherence to safety rules and standards * Skill in operating x-ray equipment and other common dental assisting armamentarium * Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals * Ability to keep accurate and legible records * Ability to work effectively with dentists, co-workers and patients * Possess the verbal skill sets necessary to deal effectively with patients, providers, and employees, and embrace continuous practice and improvement of these skills * Possess the knowledge of modern office equipment, systems, and procedures required to fulfil this position. * Proficiency with Microsoft office suite (Word, Excel, Outlook) * Ability to be culturally sensitive and to relate to people of varied racial, educational, and socio-economic backgrounds * Valid Oregon driver's license, reliable transportation, safe driving record and insurance coverage required * Ability to work with patients who have limited knowledge of dental home care and treatment. Education and Experience Required: * High School Diploma or equivalent * Three (3) or more years of experience as a Dental Assistant 2 (EFDA) at VGMHC. * Valid certificate of Expanded Functions Dental Assistant (EFDA) or Expanded Preventive Dental Assistant (EFPDA) issued by the Oregon State Board of Dental Examiners * A valid certificate of radiology proficiency issued by the Oregon State Board of Dental Examiners * Sealant certification completed, required. Intermediate proficiency preferred. * Basic Life Support (BLS)/Cardio-Pulmonary Resuscitation (CPR) certification required, or ability to obtain within 30 days of hire * Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: * Sitting: up to 75% * Standing: 25% * Walking: 25% * Use of Computer: 25% * · Ability to Lift/Carry up to 30 lbs. * Working Environment/Physical Hazards: * Work in well-lighted, ventilated environment. Exposure to blood borne pathogens and potentially hazardous chemicals. * Travel Required: Yes. May travel to other dental sites as needed Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary The mobile health program (MHP) facilitates access to medical, dental, behavioral health, and social care for patients with the highest barriers to receiving care by taking services into the community. This role will work directly with immigrants, refugees, houseless individuals and families, people with mental illness, substance use disorders, and other historically underserved communities. The Mobile Health Program Supervisor provides operational leadership, direct supervision, and performance oversight for an integrated community-based care delivery team assigned to the mobile program. The MHP will operate full-time, year-round providing primary and preventive care services in the community for Washington and Yamhill County residents. The supervisor may occasionally drive the mobile health unit (a modified RV) following training and qualification assessment. This position regularly travels between mobile sites and requires a valid driver's license and a vehicle. Role includes some weekend and late evening shifts. Essential Duties and Responsibilities Operational Leadership * Organize and manage mobile team members huddles and escalate issues appropriately to Mobile Health Program Manager (MHPM). * Facilitate mobile team meetings. * Develop and maintain professional, service-oriented working relationships with patients, community partners, leadership team, and mobile program employees. * Maintain a mobile visual management electronic "whiteboard." * Participate actively in mobile leadership team decision-making. * Investigate operational problems and workload distribution issues with MHPM. * Investigate patient and provider/staff complaints and develop appropriate action plans regarding customer service, quality assurance, and compliance issues, collaborating with HR, the Quality Assurance Manager and the Chief Corporate Compliance Officer, when applicable. * Ensure mobile unit and associated spaces, including those in community partner facilities provide a safe and confidential setting for prospective mobile patients to request and receive services. * Maintain an orderly and professional working atmosphere. * Manage clinical and office supplies as delegated by MHPM. * Deploy support staff to ensure the needs of all mobile activities and events are met. Collaborate with MHPM to ensure staff coverage and assignments across program. * Effectively communicate and model VG's mission and values to staff and clients. * Prepare for and present occasional program updates and data for Senior Leadership Council and Board of Directors in collaboration with mobile leadership. * Monitor to ensure that interpretation services are scheduled accurately for both in-person and Video Remote Interpreting (VRI) services. * Assure mobile program staff are accessing Uber Health, flex fund, and other patient support services effectively and in accordance with eligibility requirements. Supervision * Provide supervision, coaching, development, and performance management of all permanently assigned mobile health program staff, excluding licensed practitioners. This may include clinical and front office support staff including medical assistants and RNs. * Coordinate the hiring process and exercise final hiring authority for mobile support staff. * Maintain staffing targets for the team and ensure adequate daily coverage of staff. * Work with the Registration and Interpretation Services Program Manager (RIS) to assure that mobile staff perform registration and customer service accurately and in a timely manner. * Be present to mobile health staff either remotely (from another site) or in person. * Hold a 1:1 check-in with each team member at least monthly. * Communicate performance expectations to staff. * Provide annual performance reviews and support staff development for direct reports. * Manage and address interpersonal dynamics and differences effectively; collaborate as needed with MHPM to resolve team member performance issues. * Adhere to performance management expectations as provided through the progressive discipline process. * Lead and develop staff by role modeling professional practice and customer service skills. * Lead the mobile health staff toward compliance with all VGMHC's policies and procedures. * Implement and sustain a customer-focused environment through care team staff training and positive reinforcement, consistent recognition, and performance management. * Ensure appropriate, accurate, and timely management of employee timecards and time off requests. Training and Program Compliance * Orient new mobile program staff to their roles, including the development of training plans, assisted by the VGMHC Organizational Development Department, Quality Department, and EHR support. * Review standard work with staff and monitor that they understand and perform to plan. * Work with MHPM and Director of Operations to ensure compliance with HRSA and state program requirements and to prepare for and host site visits as needed. * Facilitate mobile role-based, team, and department meetings in collaboration with MHPM. * Provide support and oversight for clinical staff for clinical compliance module completion and the CLIA and VFC competency checkoffs. * Act as primary contact and support for internal audits and prepare for bi-annual C-Qual site visits. * Create and implement processes to ensure compliance with "back-office" programs such as vaccine administration and management and laboratory quality assurance compliance. * Assure compliance with all pharmacy policies and regulations for clinic dispensed medications, including supporting procedures for inventory, tracking, and medication reconciliation compliant with 340B. * Identify training needs of clinical staff and coordinate with clinical training team to meet these needs. * Provide Epic support to team members; function as an EPIC 'Super-User.' Metrics and process improvement * Address mobile program quality outcomes, including quality measures and access data, and address progress and improvement. * Participate in quality improvement activities which support patient access management outcomes. * Post weekly and monthly data to mobile "whiteboard" - be the team's data expert. * Consistently monitor access and productivity with each mobile site. Report on KPMs with MHPM. * Lead and promote mobile innovation efforts that address population health goals and the biopsychosocial needs of mobile populations. * In collaboration with MHPM, promote and lead process improvement efforts through PDSA cycles, value stream mapping, and other lean methodologies. * Work with team members to pull data reports; help to prioritize quality and access measures for the team to focus on. * Develop staff training, coaching and workflows to improve outcomes in organizational metrics with particular focus on access and population health. * Ensure daily coverage and monitor that daily tasks are being completed in a timely manner. * Perform other duties as assigned. HIPAA Requirements The Mobile Health Program Supervisor has access to PHI to create and maintain an accurate and up to date medical record. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: all sections of the medical record, patient demographic information in the practice management system, and incoming records, reports, results, consultations, etc. The Program Supervisor is required to read the content of these records only the extent needed to accomplish the assigned task (e.g. filing or disclosure). Knowledge, Skills, and Abilities * Committed alignment with VGMHC's mission, vision, and values. * Bilingual English/Spanish preferred (spoken and written). * Sensitivity to the needs and situations of marginalized populations from a variety of income levels including immigrants, refugees, houseless individuals and families, people with mental health and substance use disorders, and others with barriers. * Valid driver's license, reliable transportation, safe driving record, and insurance coverage required. * Ability to remain calm and professional when faced with difficult situations or emergencies. * Knowledge of electronic health record systems (OCHIN Epic or Epic) is preferred, and competency is expected to be acquired within an appropriate timeframe. * Effective organizational, time management and delegation skills. * Ability to recognize problems, collect data, and establish facts. * Ability to embrace change and innovation when appropriate. * Ability to effectively present information and respond to questions and requests from patients, coworkers, and community members, including public speaking to groups of all sizes. * Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook). * Ability to effectively communicate direction, instruction, and guidance to staff. * Ability and willingness to work at multiple locations across the broad VGMHC service area. Education and Experience * High school diploma or general education degree required. * One year experience in supervisory or lead position required. * MA accreditation, LPN certification, AA/BA degree in a related healthcare field with two years relevant healthcare experience preferred. * Bachelor's degree in a relevant field preferred. Behavioral Competencies Accountability: Role model VG's mission, vision, and shared values. Customer Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations. Teamwork: If someone needs help, help them. Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work. Confidentiality: Maintain strict confidentiality and respect the privacy of others. Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work. Respect: Demonstrate consideration and appreciation for co-workers and patients. Communication: Demonstrate the ability to convey thoughts and ideas as well as understand the perspective of others. Job description represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay and termination.

This executive role provides enterprise-wide leadership and strategic direction for people, culture, communications, and community-facing functions at Hillsboro Medical Center. The position oversees Human Resources, Employee Health, Marketing & Communications, Community Relations, and Volunteer Services, aligning workforce strategy, organizational culture, and community engagement with HMC's mission, vision, and operational priorities. Serving as a trusted advisor and thought partner to the CEO and Executive Team, the role champions inclusive, high-performing people practices; leads labor and workforce strategy; drives talent attraction, retention, and development; and integrates technology, automation, and data analytics to enhance employee experience and organizational effectiveness. The position plays a critical role in enterprise strategy, change management, and external partnership development, ensuring HMC is positioned as an employer, partner, and healthcare provider of choice. Functional Leadership. Leads and oversees assigned departments/functions to support strategic initiatives, achieve operational objectives, and ensure the overall health and success of the organization. Examples of functional responsibilities include, but are not limited to: * Executive Leadership & Strategic Governance: Provides high-level advisory and ensures the organization is sound and aligned with long-term goals. * Functions as a strategic advisor to the Executive Team and Board of Directors on key organizational, management, and people-centric issues. * Aligns structure, talent, and culture with strategic priorities, regulatory requirements, and market forces to ensure organizational adaptability. * Partners with the executive team to define metrics, assess capabilities, and develop plans to bridge operational gaps. * Brings together diverse constituencies to articulate and implement a shared vision for service delivery. * Directly oversees the strategic and operational aspects for Human Resources, Employee Health, Marketing, Community Relations, and Volunteer Services. * Comprehensive Human Resources & Talent Management: Manages the full employee lifecycle, from innovative sourcing to data-driven retention. * Leads innovative recruitment initiatives tailored to the evolving healthcare landscape, including intentional diversity strategies to reflect the community. * Oversees compensation, benefits, and HR operations to ensure competitive talent support. * Implements evidence-based strategies and learning pathways to improve employee stability and long-term engagement. * Utilizes analytics to monitor trends, forecast future staffing needs, and optimize recruitment efforts. * Leads talent reviews, succession planning, and leadership development to ensure a continuous pipeline of talent. * Labor Relations & Workforce Strategy: Manages the complex relationship between the organization, its workforce, and labor unions. * Actively partners in negotiations and manages collective bargaining agreements and labor relationships. * Develops labor strategies that align with the overall organization's mission and financial goals. * Provides leadership guidance on workforce and labor issues, ensuring a productive and compliant work environment. * Legal and Regulatory Compliance; Stay updated on federal, state, and local laws regarding compensation, wages and overtime; discrimination and harassment, family/medical/disability leaves of absence and accommodations; workplace safety and injuries; collective bargaining; as well as other areas of labor and employment law, regulatory and contractual compliance. * Policy Development: Create and implement employment policies such as EEO, harassment prevention, compensation, and benefits that align with legal requirements. * Investigations: Oversee internal investigations into employment-related incidents and complaints, ensuring fair and legal resolution. * Litigation Support: Manage employment-related claims and litigation and collaborate with legal counsel on disputes. * Training: Develop and deliver training on legal aspects of HR, including harassment, diversity, and safety for all staff * Fair Pay: Ensure fair compensation practices and benefits administration, complying with laws on overtime, leave, and benefits. * AI, Automation & Digital Transformation: Directs the modernization of the workforce through technology and change management. * Directs the strategy for integrating AI and automation into core workforce operations to improve efficiency. * Identifies opportunities to automate administrative workflows to elevate the digital employee experience. * Fosters a culture of continuous learning that empowers staff to thrive alongside evolving digital tools. * Applies systems thinking and stakeholder engagement to guide the organization through complex technological shifts. * Community Engagement & Brand Advocacy: Serves as the external face of the organization to build trust and regional partnerships. * Represents the organization externally to promote health initiatives and strengthen public trust. * Cultivates relationships with schools, non-profits, civic leaders, and public health agencies. * Serves on the Health and Education District Committee to align organizational goals with regional needs. * Plans and leads high-impact events that reinforce the commitment to community well-being. * Operational Excellence & Team Development: Ensures day-to-day operations are efficient and staff are empowered to succeed. * Guides subordinate directors and managers in developing initiatives, coaching them to implement work plans effectively. * Oversees contracted service providers to ensure service levels and contractual obligations are met. * Maintains subject matter expertise in regulatory changes and healthcare trends to ensure all programs remain compliant and innovative. * Serves as a liaison across disciplines, participating in and leading various committees and workgroups. People Management. Leads and manages assigned departments/teams to support workforce satisfaction and engagement and efficient operations. Executes leadership and supervision tasks in an accurate, equitable, timely and effective manner to meet service and performance expectations. People management tasks include, but are not limited to: * Serves as a trusted advisor to executive leadership, fostering adaptability, resilience, and continuous improvement across the organization. * Manages employees from selection and hiring/onboarding through offboarding/separation. Establishes clear expectations and fosters an environment that supports good communication. * Coaches, mentors, and supports staff at all levels of the organization. * Takes steps to ensure continuity of operations. Proactively engages in workforce capacity planning, leadership development, management skill-building, and succession planning. * Actively monitors and manages employee satisfaction, engagement, and turnover. * Responds to and mediates employee concerns and/or union grievances. Addresses difficult situations in a timely and effective manner. Outcomes & Financial Management. Ensures the operational and financial performance of assigned departments/functions through appropriate strategies and objectives. * Leads cross-functional teams across HMC and OHSU/partner organizations to achieve desired outcomes and key performance indicators (KPIs). * Uses effective methods and metrics to measure and monitor performance. * Takes initiative to address challenges. Leads and/or engages in performance improvement and quality initiatives. * Communicates departmental status updates transparently and consistently. Strategy & Planning Leadership. Contributes functional and leadership expertise to lead and support strategic, operational, and fiscal planning for the organization. * Develops and leads implementation organization-wide strategies and work plans. * Guides and supports subordinate staff in the development of department/function-specific initiatives, goals and objectives. Coaches and develops directors and managers as they implement work plans. Ensures that systems are in place to document progress and results. * Inspires commitment and leads others to implement and execute plans. Organizational Duties & Responsibilities Supports and represents Hillsboro Medical Center's mission, vision, and values. * Compassion: Creates a welcoming environment of kindness, inclusivity, and responsiveness * Collaboration: Works with others to improve the health and wellness of Hillsboro & Washington County * Excellence: Provides the highest quality of care and service * Integrity: Demonstrates honesty, transparency, and accountability in every task and every interaction Decision Making & Budgetary Responsibilities * Develop and manage the annual operating budget for assigned departments, ensuring financial targets are met or exceeded. * Acts as a decision maker at the organizational level. Analyzes data and uses sound judgement in making independent decisions. JOB SPECIFICATIONS Education & Experience REQUIRED: * Master's degree in business administration or human resources management, OR bachelor's degree with equivalent experience. * Ten (10) years of directly relevant progressive leadership experience in human resources management. * Seven (7) years in healthcare and/or human resources leadership/ decision making roles. * Minimum of five (5) years' experience in managing personnel. * Minimum five (5) years' union labor experience. PREFERRED: * Juris Doctorate (JD) degree (law degree). * Healthcare industry and community hospital experience. Licenses & Certifications REQUIRED: * N/A PREFERRED: * PHR/SPHR and/or SHRM-SCP/CP Required Knowledge, Skills, and Abilities Knowledge of: * Advanced HR Practices: Comprehensive understanding of human resources programs, regulatory compliance, and workforce sustainability. * Financial & Fiscal Stewardship: Strong financial acumen, including budget management and methods for improving organizational financial performance. * Labor Strategy: Deep knowledge of operating within complex, unionized healthcare environments. * Organizational Development (OD): Theory and practice of OD and change management frameworks to ensure institutional agility. * Technology Systems: High proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), EMR (Epic preferred), and specialized HR information system functionalities (Workday preferred). Skill in: * Strategic Communication: High-level verbal and written communication tailored for leadership, board members, and community stakeholders. * Leadership & Coaching: Proven skill in facilitation, delegation, and mentoring to support the professional success of others. * Interpersonal Relations: Advanced customer service and relationship-building techniques to engage patients and employees alike. * Conflict Resolution & Negotiation: Navigating diverse interests to build strategic alliances and partnerships. * Analytical Problem-Solving: Applying systems-thinking and independent judgment to resolve complex organizational issues. Ability to: * Be the Voice of Culture: Serve as a visible, employee-facing leader who inspires a shared sense of purpose and embodies organizational values. * Lead Through Change: Guide the organization through shifting healthcare landscapes using effective change management strategies to translate concepts into practical, scalable solutions. * Foster Inclusivity: Build a high-performing, engaged, and inclusive workforce capable of delivering equitable healthcare. * Collaborate Strategically: Cultivate effective working relationships with board members, providers, and healthcarepartners to execute business strategies. * Work Autonomously: Prioritize and organize a wide variety of high-level assignments while maintaining focus on fiscal and mission-driven goals. PREFERRED Knowledge, Skills and Abilities: Experience with process improvement methodologies. Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full time remote Call Center Patient Care Advisor. The Call Center Agent will assist in presenting the “Face/Voice” of Company's services to our current and potential patient populations. He/she will coordinate scheduling medical, Mental Health and COVID related appointments for all Primary Care sites. ESSENTIAL FUNCTIONS: Answer all incoming external and internal calls. Responsible for scheduling appointments for all clinic sites through the electronic health record. Update patient demographics on the electronic health record as needed. Perform outreach calls to patients who have missed their appointments and other outbound calls as needed for the health center. Assist in some clerical aspects and support duties, which may include, but not be limited to, taking messages, and word processing Assist with peer training for the development and support of new Call Center personnel to ensure their knowledge of the Company's appointment availability, lines of business, services provided and other significant information delivered to patients. Conduct calls according established to policy and procedure governing quality benchmarks; assist in CQI activities as needed Act as a successful team member by being receptive to feedback and coaching Follow all standard operating procedures and display reliability and have willingness to develop and consistently improve. Provide coverage for other departments, i.e., front desk, as directed by manager Performed other duties as needed. Must be able to work the following schedules Monday-Saturday 8AM - 4PM, 9:30AM - 5:30PM, 10AM-6PM and flexible to work Saturdays The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions. EDUCATION/EXPERIENCE: A minimum of two (2) years experience in a service-related function. Previous call center and /or healthcare customer service type position, previous team leader or supervisory experiences are a plus. High School diploma or equivalency required. Associate Degree preferred Excellent communication and interpersonal skills; including but not limited to over-the-phone speaking voice and clarity. Ability to utilize various computer systems, including but not limited to Microsoft Word, Excel and PowerPoint and company scheduling and intra-net systems; able to pass company minimum keyboarding tests. Demonstrated organizational skills, timeliness is managing tasks and ability to analyze and forecast team needs based on volume trends identified. Demonstrated ability to establish and maintain excellent customer and employee relations. Demonstrated ability to motivate others and be a team player/leader. Bi-lingual communication (verbal / written), required. Sun River Health is a network of over 40 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and health care professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most. Sun River Health started in 1975 when four African American mothers spearheaded efforts to open our first health center in Peekskill, New York to deliver accessible, high-quality, affordable services to patients in need no matter their race, religion, income, or insurance status. Today, after 45 years of service, Sun River Health is still delivering on that promise to communities across the Hudson Valley, New York City, and Long Island. Job Type: Full time Salary: $16.75 - $19.25 per hour Relation to Mission The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable. Equal Employment Opportunity Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Job Responsibilities The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary: The Patient Access Representative 1 communicates with patients and other community members and provides exemplary customer service to Virginia Garcia's standards. This position provides support to the patients and clinical staff of Virginia Garcia. Essential Duties and Responsibilities: * Answer patient phone calls, schedule appointments. Create and route telephone encounters as appropriate following all Virginia Garcia workflows and procedures. * Schedule appointments for new and established patients. * Add or remove patients from waitlists. * Use 'gaps in care' reports provided by the data team to outreach to patients to schedule appointments for things like diabetes checks, paps, WCC, etc. * Manage the email inbox for interpreter services, making the appropriate appointment notes and communicating with the care team as needed. * Monitor the call queue and return phone calls from patients who have used the call back option or have left messages in an efficient and timely manner. * Schedule, as available, all chronic or non-acute problems, or routine care appointments. * Schedule COVID and Flu vaccines and testing appointments. * Verify insurances on portals. * Page the clinics as needed using the contact RN immediately sheet. * Accurately document incoming and outgoing information in the patient's chart. * Route all incoming calls to appropriate staff or take messages as needed. * Follow all policies, procedures, protocols and workflows. * Assist other Call Center staff as time permits and need is established. * Participate in all staff meetings. * Perform other duties as assigned. * Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA Requirements: The Patient Access Representative 1 will have access to PHI during the course of their work activities. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee may have access include: patient demographic information in the practice management system, and chart notes, incoming records, reports, results, consultations, etc. The Patient Access Representative is required to read the content of these records only the extent needed to accomplish the assigned task. Knowledge, Skills and Abilities: * Ability to work in a fast-paced and demanding environment with changing priorities and competing deadlines. * Excellent customer service skills with patients, other Virginia Garcia staff members and community members. * Proficient with Microsoft office suite (Word, Excel, Outlook, PowerPoint). * Proficiency in English, both spoken and written required. * Bilingual Spanish/English, both written and spoken language preferred. Education and Experience: * High school graduate or equivalent. * Previous clinical experience in ambulatory health care setting with knowledge regarding medical terminology preferred. * Multi-line telephone experience preferred. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent * Standing: 10% * Walking: 10% * Sitting: up to 85% * Reaching/stooping/bending: Occasional * Must be able to lift/carry up to 20 lbs. on occasion * Computer usage: up to 85% Equipment Used: * Computer, Telephone, Fax, Copier, Scanner, Printer Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes fairness in placement, promotion, transfer, rate of pay, and termination.

At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high quality, comprehensive, and culturally appropriate primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farmworkers and others with barriers to receiving health care. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The Physician Associate is to provide primary care medical services to the patients of the Center in accordance with training, experience and licensure. Participate as a member of the medical team within the Center. Function as an educational resource to patients, the Center, students and the Community. Essential Duties and Responsibilities: * Participate in direct patient care, which may include obstetrics, family planning, newborn care, pediatrics and general adult care. * Meet minimum patient care productivity requirements as may be set by the Center to meet requirements of outside funding and/or reimbursement sources. * Provide continuous, comprehensive and culturally sensitive health care of the highest quality. * Provide case management to Center patients. * Provide all necessary documentation in the medical record of care provided to patient, including education, medications, referrals, diagnostic testing and follow-up. * May assist in organizing and participating in special clinics such as the migrant camp program. * May be required to provide services at sites other than primary worksite. * Provide day-to day supervision of support staff with respect to individual patient management. * Participate in case management review and discussion, i.e. OB patients, diabetics. * Assist in implementation of plans to meet the objectives of the annual "Health Plan" and other goals established by the QA/QI committee and the Center's managed care plans. * Participate in chart audits to assess success of QA/QI program. * Participate in medical staff, OB, QA/QI meetings and other committees within the Center established to improve patient care and the overall operation of the Center. * Provide supervision of students and residents in the health care professions. Become part of community groups or agencies to assist the Center's integration into the community. * Provide assistance to the Medical Director or CEO to fulfill the work of the Center. * Perform other duties as assigned. * Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA Requirements: The licensed independent health care practitioners (provider) will have access to PHI in the course of carrying out their duties. The provider uses the PHI for treatment purposes and quality assurance operations. Applying the minimum necessary standard of HIPAA, the designated records sets to which this employee will have access include: the demographic and scheduling information in the practice management system, and the full medical record. Knowledge, Skills and Abilities Required: * Bilingual Spanish/English preferred; willingness to become sufficiently competent in Spanish to provide medical care. * Strong commitment to working with patients and staff from a wide range of ethnic, economic, cultural and social backgrounds. Education and Experience Required: * Completion of a physician associate training program approved by the State of Oregon. * Licensure by the State of Oregon Medical Board Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent * Standing: 20% * Walking: 25% * Sitting: 50% * Lifting/Carrying: * Physically demanding tasks: May be asked to assist patients onto or off of exam table, etc. Working Environment/Physical Hazards: * Work in a well-lighted, ventilated environment. * Exposure to blood borne pathogens. * Exposure to potentially hazardous chemicals. Equipment Used: Office equipment * Computer: Data entry and word processing * Telephone: able to hear and communicate * Fax * Copier Medical equipment * Stethoscope, ophthalmoscope, otoscope, dopler * Surgical/procedural instruments * Routing medical equipment * Fetal monitor * EKG * Pulse oximeter * Nebulizer * O2 tank Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.

Pay range: $22.87/hr - $31.80/hr plus $2.50/hr night shift differential The Certified Nursing Assistant assists with the nursing care of patients under the supervision of licensed nursing staff. Provides comfort services and assistance with activities of daily living. Contributes to a positive work environment that promotes HMC values. Carries out orders and treatments as directed by the RN. Representative duties and responsibilities include, but are not limited to: * Assists with the nursing care of patients, vital sign collection, specimen collection, intake and output measurement, non-sterile treatments, activities of daily living (ADLs), support patient's comfort and emotional needs, monitors and reports changes in patient condition or behavior to licensed nursing staff in a timely manner, assist with emergency efforts as directed. Perform expanded tasks only after completing appropriate training and competency validation, and only as allowed under Oregon Administrative Rules (OAR 851-060-0930) and facility policy. Transport and Movement of Patients. Representative duties and responsibilities include, but are not limited to: * Assists with ambulation, lifting, and transferring patients from stretcher to bed, bed to wheelchair, etc. Uses proper body mechanics and equipment while moving patients. Maintains a clean and organized patient environment. Representative duties and responsibilities include, but are not limited to: * Assists with room turnover, restocking supplies. Administrative Duties. Representative duties and responsibilities include, but are not limited to: * Assists with patient admission or discharge as needed. Accurately documents care provided and patient observations in the medical record. Organizational Duties & Responsibilities Supports and represents Hillsboro Medical Center's mission, vision, and values. * Compassion: Creates a welcoming environment of kindness, inclusivity, and responsiveness * Collaboration: Works with others to improve the health and wellness of Hillsboro & Washington County * Excellence: Provides the highest quality of care and service * Integrity: Demonstrates honesty, transparency, and accountability in every task and every interaction JOB SPECIFICATIONS Education & Experience Preferred: * Six (6) months experience in skilled nursing facility or hospital. Licenses & Certifications Required: * Current Oregon CNA Certification required upon hire * American Heart Association Healthcare Provider BLS preferred upon hire, and required within 90 days of hire. * If not American Heart Association Healthcare Provider BLS certified upon hire, must have current BLS certification through another provider. Required Knowledge, Skills, and Abilities Knowledge of: * Basic medical terminology, healthcare procedures and HIPAA regulations and confidentiality. * Basic office equipment and software (i.e. Microsoft Office Suite, scheduling software). Skill in: * Effective verbal and written communication, active listening, and interpersonal skills. * Time management, prioritization, attention to detail, and multitasking. * Excellent customer service skills including patience, empathy and problem-solving. * Building strong relationships with patients, providers, staff, management. * Demonstrates skills in caring for neonatal, pediatric, adolescent, adult and geriatric patients in a knowledgeable, skillful and consistent manner. Ability to: * Maintain a professional appearance and demeanor. * Work independently with moderate supervision. * Function effectively in stressful situations. * Collaborate effectively with healthcare team members. * Adjust to changing priorities and work demands. * Request assistance or additional explanation when needed. * Develop skills in use of computerized hospital information/ordering system. #Tier4 Additional Posting Information Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

The Virginia Garcia Memorial Health Center's mission is to provide high quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties with a special emphasis on seasonal and migrant farm-workers and others with barriers to receiving healthcare. Job Summary The Registered Dietitian/Diabetes Specialist is responsible for providing individual and/or group medical nutrition therapy and diabetes education and support to patients with diabetes, prediabetes and related conditions as well as preventive nutritional therapy and education to adults and children who are overweight or obese. Essential Duties and Responsibilities * Plan, implement and evaluate the diabetes education and medical nutrition therapy program. * Provide nutritional therapy, education and support to patients with diabetes, prediabetes, and related conditions, both one-to-one and in groups. * Provide preventive nutritional therapy and education to adults and children who are overweight or obese, both one-to-one and in groups. * Work with the Diabetes Program Team to develop and deliver culturally appropriate educational content and materials about diabetes and diabetes prevention, which are focused on nutrition and healthy living. * Review, evaluate and monitor the Nutrition Therapy and Education for Diabetes and related conditions at the site, including outreach, attendance, curriculum development, wellness activities, data collection, and reporting. * Work collaboratively with the site's multidisciplinary primary care teams to understand the patient and meet his/her needs and goals in the Primary Care Team Model of Care. * Maintain familiarity with national standards developed by the American Dietetic Association, American Diabetes Association and/or the American Association of Diabetes Educators. * Provide coaching, mentoring, peer review, team building and guidance to diabetes program educators and support staff related to the provision of Diabetes Self-Management Education and/or Medical Nutrition Therapy. * Maintain specialty competency and education skills in order to serve as an ongoing resource for team members, physicians and other staff related to diabetes education and/or nutrition counseling. * Perform other duties as assigned. * Handle protected health information (PHI) in a manner consistent with the Health Insurance and Portability and Accountability Act of 1996 (HIPPA). HIPPA Requirements The Registered Dietitian/Diabetes Specialist will have access to PHI in the course of carrying out his/her duties. This position will use PHI to provide education and to consult with providers and be involved in overall quality of care discussions with the other health care providers at the Center. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: the full medical record, the demographic, scheduling and insurance information of the practice management systems. Knowledge, Skills and Abilities required * Ability to self-manage and effectively manage staff. * Ability to work in a timely, accurate and detail oriented manner. * Logical decision-making skills. * Ability to embrace change and innovation when appropriate. * Excellent patient, provider and staff communication skills. * Strong commitment to working with patients and staff from a wide range of ethnic, economic, cultural and social backgrounds. * Bilingual in Spanish/English preferred. Education and Experience * Licensed Dietitian in the state of Oregon; Registered Dietitian (ADA) strongly preferred. * CDE (Certified Diabetes Educator) or ability to obtain CDE within one year of employment. * Minimum two years' experience working with patients with diabetes. * Experience educating individuals, groups, patients/families and professionals. * Experience using motivational strategies with patients and knowledge of psychology of eating: Mindful and Intuitive eating practices, including Health at Every Size (HAES) approach, and Satter Division of Responsibility in feeding (sDOR) desired. * Valid driver's license, reliable transportation, safe driving record, and insurance coverage required. Behavioral Competencies Accountability * Role model VG's mission, vision, and shared values Customer-Focus * Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork * If someone needs help, help them Initiative * Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality * Maintain strict confidentiality and respect the privacy of others Ethical * Demonstrate integrity, honesty, and stewardship in all encounters at work Respect * Demonstrate consideration and appreciation for co-workers and patients Communication * Demonstrate the ability to convey thoughts and ideas as well as understand perspectives of others Physical Requirements Percentage of time spent * Standing/Walking: up to 70% * Sitting: up to 40% * Lifting/Carrying: may occasionally lift up to 20 lbs. * May occasionally stoop, bend; will reach frequently Working Environment/Physical Hazards * Potential exposure to blood borne pathogens and hazardous chemicals. * Working environment - In a well-lighted and ventilated office/clinical setting. * Physical effort - Mobility to visit all work sites. Equipment Used * Computer: EPIC, databases and word processing * Telephone, fax, copier, scanner, printer * Glucometers and point-of-care lab monitoring * Equipment necessary to measure vitals (blood pressure cuff, scale, etc.) Immunization Staff member must meet immunizations requirements as stated in VGMHC's immunization policy. Job description represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.

At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high quality, comprehensive, and culturally appropriate primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farmworkers and others with barriers to receiving health care. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve. Job Summary: The Project Manager works with the Employee Performance and Talent Development Manager to implement VG's new Learning Management System. This position works with VG leaders and subject matter experts to bring on line the different major functionalities of the system, installs third-party content, validates functionality, troubleshoots end user difficulties in accessing or using the system, provides training to leaders and front line users, and develops self-study' training materials for end users. Essential Duties and Responsibilities: Project Initiation and Planning * Develop and manage a master project plan that coordinates individual work tasks, schedules and preliminary project budgets. * Assemble and lead meetings with project team members and stakeholders to define project scope. * Organize project teams according to project requirements. * Provider leadership and coaching to project team to identify time frame, methods for accomplishing the project, and allotment of available resources to various phases of the project. * Work with the project teams to identify team leaders, and provide coaching in Lean tools and methodology to the team leads and the team. * Create documentation to capture and deal with changes in original project plan. * Support project team to produce work breakdown structures that outline the individual project plans; assign duties, responsibilities and scope of authority to project team members. * Develop and implement plans to communicate with and involve project stakeholders. Identify project risks, and decide which risks are likely to affect the project. Design strategies to manage and mitigate those risks. Project Execution, Control, and Closure * Provide support and oversite for the activities of the project team to insure the project progresses on schedule and within prescribed budget. * Monitor progress of work assignments; adjust and revise project schedules; coordinate project changes; update project schedules and budgets. * Develop consensus on project schedules and inform project team members of progress and potential schedule slippages. * Manage risks and respond to changes in risk over the course of the project. Evaluate project performance and deliverables to make certain project results meet the intended goal and objectives, and satisfy quality standards and stakeholder expectations. * Work with the project teams and their leadership to identify ways to improve project outcomes. Project Communication * Communicate verbally and in writing with project stakeholders. * Facilitate project team meetings and discussions to insure progress and positive team function. * Facilitate organizational information meetings to convey project details and gather information on projects, and how they will affect the organization. * Write project status reports. * Develop and maintain project SharePoint site for documenting progress throughout the course of the project. * Hold project assessment meeting at close of project, and insure sustainability plan is in place. HIPAA Requirements: Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and subsequent related laws and VG policies. This position may have access to PHI via the electronic health record system used by VG in order to perform the functions of the job. Knowledge, Skills and Abilities: * Ability to self-manage and effectively manage multiple and competing demands. * Ability to work in a timely, accurate and detail oriented manner. * Logical decision making skills. * Ability to embrace change and innovation when appropriate. * Knowledge of team management techniques, principles and practices. * Skill using communication techniques to bring about agreement between divergent points of view. Education and Experience: * Bachelor's or master's degree in related field. * Two years of project management experience, or prior experience implementing or administering a highly complex learning management system required. * Experience in writing project plans, developing metrics, and delivering project status reports. * Strong software experience and skills including experience with SharePoint. Behavioral Competencies: Accountability: Role model VG's mission, vision, and shared values Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork: If someone needs help, help them Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Immunization: Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.

Job Title: Behavioral Health Clinician FLSA: Exempt, Salaried Base Salary: U-13 without license $64,136.54; U-15 with license, $71,576.23; DOE Department: Mental/Behavioral Health Representation: Represented Reports to: Behavioral Health Manager At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary The Behavioral Health Clinician works as a member of the primary care medical team who assists the primary care (PCP) and dental teams in managing the overall health of clients working in a primary care setting. They provide consultation to clients and works with PCP to improve recognition, treatment, and management of psychosocial/behavioral problems and conditions for clients. Essential Duties and Responsibilities: * Provides targeted evidence-based assessments and evaluations, which may include brief neuropsychological screens, diagnostic interviews and impressions and functional status focused on the presenting problem. This can include assessing and justifying a complete DSM mental health diagnosis. * Provides brief solution focused empirically based interventions to clients experiencing a myriad of bio-psychosocial problems. * Provides timely and succinct feedback to PCP's or dentists regarding consultation findings and recommendations. * Available as needed for all medical and dental team members during work hours for consultation and crisis support * Develops, teaches and/or provides oversight for classes that promote education and skill-building to enhance psychological and physical health * Determines the appropriateness of the patient receiving services in primary care. * Formulates evidence based behavioral health interventions appropriate to the primary care setting and assists with implementation of treatment plans. * Provides concise documentation in electronic healthcare system of care and recommendations in the patient's medical record within 24 hours of seeing the patient. * Provides brief follow-up, including relapse-prevention education. * Provides consultation services (continuity consultation) for a sub-set of patients who require on-going monitoring and follow-up (e.g., "high-utilizers," chronic pain, unmanaged diabetes etc.). * Shares knowledge with other team members and clients, both formally (in-services, consult responses) and informally (curbside consultations). * Identifies patients who would benefit and are willing to receive specialty mental health care, and makes referral to onsite- specialty options or off-site, to programs or other community resources. * Will carry small caseload of mental health clients for on-going specialty mental health services * Works as part of multi-disciplinary team in making recommendations for clients who abuse, misuse or divert controlled substances. * Assist in registry management for patients with higher mental health needs * Coordinate services with the psychiatric provider * Provides training and consultation to clinic staff regarding prevention and management of disruptive behavior. * May be responsible for case management. Coordinate/collaborate with physicians, staff, families, caregivers, etc. Maintain chart notes related to external contracts, obtaining pertinent records from other treatment and tracking client's involvement, follow-through and progress in varied treatment activities. * Document and maintain client records to ensure compliance with agency and contract guidelines and confidentiality. * Provide crisis intervention * Provide back-up for other staff when needed * Check messages within EHR throughout the day responding as appropriate * Provides appropriate resources and support linkage, culturally appropriate advocacy and community collaboration and culturally appropriate client evaluation and treatment. * May be required to participate in projects assisting with metrics specific to population-based health. * Participate in a culture of feedback at the agency by eliciting feedback to promote professional growth and assess work effectiveness. * Meets performance standards for productivity, documentation (including progress notes, assessments, treatment plans and authorization requests) proficiency in clinical model and evidence-based practices, quality of care (including engagement and retention) and teamwork as defined in the Performance Review * Participate in regular individual and team meetings with supervisor. Attend informational and clinical meetings which may include all staff and team meetings, consultation with other staff and required trainings. * Qualified licensed clinicians may be requested to provide licensure supervision as part of their regular position in compliance with the rules of their licensing board. * Will provide a varied mix of mental health services and health and behavior interventions, depending on credentials and site. * May be responsible for case management. Coordinate/collaborate with physicians, staff, families, caregivers, etc. Maintain chart notes related to external contracts, obtaining pertinent records from other treatment and tracking client's involvement, follow-through and progress in varied treatment activities. * Document and maintain client records to ensure compliance with agency and contract guidelines and confidentiality. * Provide crisis intervention. * Oversees Behavioral Health Associate duties which include, services to clients and their families, e.g., institutional living, health, mental health services, employment services, etc. Maintain awareness of community referral resources. * Serve as back-up for other staff when needed. * Checks messages within EHR throughout the day responding as appropriate. * Provides appropriate resources and support linkage, culturally appropriate advocacy and community collaboration and culturally appropriate client evaluation and treatment. * May be required to act as project lead on programs assisting with metrics specific to population-based health * Requires ability to work some evenings. * Participate in a culture of feedback at the agency by eliciting feedback to promote professional growth and assess work effectiveness * Meets performance standards for productivity, documentation (including progress notes, assessments, treatment plans and authorization requests) proficiency in clinical model and evidence-based practices, quality of care (including engagement and retention) and teamwork as defined in the Performance Review. * Participate in regular individual and team meetings with supervisor. Attend informational and clinical meetings which may include all staff and team meetings, consultation with other staff and required trainings. * Qualified licensed clinicians may be requested to provide licensure supervision as part of their regular position in compliance with the rules of their licensing board. Required Knowledge, Skills and Abilities: * Knowledge of methods of behavioral medicine and evidence-based treatments for medical, mental and behavioral health conditions. * Knowledge of the problems and dynamics in treating medically underserved populations. * Ability to manage and support team-based services. * Excellent oral and written communication skills. * Ability to work as a successful primary health care team member. * Creative and critical thinking skills with the ability to consider new ideas that will lead to process and team improvements. * Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time. * Problem solving skills with the ability to look for the root cause of issues and implementable, workable solutions. * Interpersonal skills with the ability to work in a fast-paced environment with the ability to participate as an independent contributor with little direct supervision or as an active team member depending on the circumstance or need. * Knowledge and experience in working with computer systems and electronic medical records. * Knowledge of learning and behavior change principles. * Demonstrated skills in motivational and health coaching, patient advocacy, health promotion, disease prevention, patient education and resource management. * Bilingual Spanish strongly preferred. Education Experience and Training: * Master's degree in Social Work, Marriage and Family Therapy, or Psychology from an accredited school required. * Licensed Psychologist or LCSW or LPC or LCSW preferred with training in behaviorism, solution focused therapy, cognitive behavioral therapy and motivational enhancement. If unlicensed, applicant must be register with respective board and work towards licensure. Virginia Garcia will provide licensure supervision. * Fluency in Spanish and experience within the Latinx community is preferred. * Demonstrated knowledge of community health, welfare, and social agencies is required. * Basic Life Saving Skills (BLS) certification required. * Demonstrated ability to conduct an assessment including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services, and criminal justice contacts, assessing family, social and work relationships and conducting a mental status examination, complete a DSM diagnosis; write and supervise the implementation of an Individual Services and Support Plan and provide individual, family, and/or group therapy within the scope of their training. * Knowledge of medications commonly used by the client population. * Demonstrates the ability to apply age specific principles of growth and development and life stages to meet each patient's needs. * Experience working in a multi-cultural, diverse environment. * A valid state driver's license, transportation and auto insurance is required or alternative means of transportation. Behavioral Competencies: Accountability * Role model VG's mission, vision, and shared values Customer-Focus * Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork * If someone needs help, help them Initiative * Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality * Maintain strict confidentiality and respect the privacy of others Ethical * Demonstrate integrity, honesty, and stewardship in all encounters at work Respect * Demonstrate consideration and appreciation for co-workers and patients Communication * Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent: * Standing/Walking: up to 20% and sitting up to 80% * Lifting/Carrying: less than 5% - may occasionally lift up to 20 lbs. * Must be able to type and read for extended periods. * Must be able to use the phone and other forms of communication. Working Environment/Physical Hazards: * Work in well-lighted, ventilated office environment. Office equipment used: Office equipment * Computer: data entry and word processing * Telephone, fax, copier, scanner, printer Immunization: Staff member must meet immunizations requirements as stated in VGMHC's immunization policy and state and federal guidelines. Job description represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.