Service Advisor jobs at Virginia Tire & Auto - 98 jobs

Virginia Tire & Auto's Senior Service Advisors are true auto repair professionals and expert problem solvers. They are knowledgeable about cars, how to diagnosis them and the parts and repairs needed to fix them. But most of all, they enjoy leading a team of service advisors, driving sales and taking care of the customer. They love to engage with people and they love to sell. To them, it's about learning what a customer's vehicle truly needs and presenting a solution. And they want to teach their team to do the same. WHAT YOU'LL DO * Be an expert on Virginia Tire & Auto sales procedures and initiatives: Warm Welcome, Fond Farewells, Phone Process, etc. * Have advanced knowledge of vehicle systems and be an expert on the VTA Tire Collection, tires&, the VTA Credit Card and all other products and services offered and be comfortable selling them to customers. * Document, verbally communicate and sell the recommendations provided by the Production team, specifically complex recommendations that require in-depth vehicle knowledge. * Write estimates and order parts for services as needed. * Be able to create and bill out all sales orders. * Work towards achieving any company-set goals or objectives, including individual sales goals. * Keep pace with customers, balancing multiple priorities and using good judgement to manage time. * Build relationships with customers by communicating the status of their vehicle, promise time and provide a best-in-class customer experience. * Be the point person for communications to and from your team QUALIFICATIONS * Sales experience in the automotive industry * Understanding of complex vehicle systems and how to properly diagnosis vehicles and the proper repairs needed * Help develop knowledge of Service Advisors by assisting them with selling more complex recommendations as needed * A professional personal appearance * Ability to become well-versed in a point of sale system and be able to troubleshoot common items. * Have and maintain a valid driver's license * Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career. WHY YOU'LL LOVE US Mission matters here. At Virginia Tire & auto our mission is to take the stress out of car care. We do that by taking the stress out of our employees lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscious. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive and forward-thinking. WHAT WE'LL DO FOR YOU We provide our employees: * Guaranteed $20 hour plus commission-Minimum $1,000 a week guaranteed for your first 90 days * Low-Cost Health Insurance * Industry best paid vacation and holidays * Tire and auto repair discounts * Gym Membership Reimbursement * Affordable dental and vision insurance * Life & short-term disability insurance * 401(k) with company match * Energy filled, busy shops * Predictable Schedules * A clean, professional work environment with a team that wants to see you succeed * A company culture designed to support your career growth WHO WE ARE Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees. Virginia Tire & Auto promotes a smoke-free, drug-free environment. Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #INDSALE

Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's d Customer Service, Advocate, Delivery, Service, Customer, Performance, Retail, Automotive

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

JOIN AN AWARD-WINNING TEAM. Voted One of Richmond's Best Places to work Regular Training Provided Competitive benefits Team events Closed on Sunday's Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license Ability to pass background check and drug testing We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join Our Team at Car Spa, Inc.! Are you outgoing, goal-driven, and motivated by sales? Join Car Spa, Inc. as a Service Advisor and turn every customer interaction into a sales opportunity. You'll promote our services, grow our membership base, and earn commission along the way. If you love connecting with people and closing deals, we want you on our team! Position Overview This is an entry-level position. As a Service Advisor you are the face of our car wash, responsible for greeting customers, promoting car wash packages and memberships, and providing exceptional service. Your role is essential to driving revenue, growing our customer base, and ensuring a great experience from start to finish. Key Responsibilities Greet all customers in a friendly and professional manner Educate customers about car wash options and membership benefits Promote and sell services to meet individual and team sales goals Operate the point-of-sale system to complete transactions accurately Address customer questions or concerns to ensure satisfaction Maintain a clean and organized work area Assist with general site operations as needed What We're Looking For No prior experience required - training will be provided Applicants must be at least 16 years old Reliable, coachable, and eager to learn Comfortable working outdoors and on your feet Work Environment Outdoor, active role in all weather conditions Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles. Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles. Perks and Incentives Employee Discounts start right away! Employee Referrals -Earn up to $200 per referral! Terms & Conditions Apply Benefits (After 1 Year & Meeting Requirements) Health, Dental & Vision Insurance Flexible & Dependent Care Spending Accounts Paid Time Off No experience? No problem-apply today! Car Spa, Inc. is an Equal Opportunity Employer.

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) We are looking to grow our company and we need you to help us. We are currently hiring Service Advisors for our award-winning Tysons Jaguar Land Rover dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today! Jaguar Land Rover Service Advisor Benefits: $55,000 - $110,000+ Annual Income potential based on performance Annual Longevity Bonus Minimum guarantee for 3 months during training period Great culture within an innovative company Training and support to assist you in achieving your goals Paid time off and 401k Medical, Dental, Vision, Short and Long-term disability, and Life Insurance Employee discounts on vehicle sales, parts, and service Career advancement opportunities ...and more! Jaguar Land Rover Service Advisor Responsibilities: Advise customers about necessary service for their general maintenance needs Help identify the customer s primary concern and also present other maintenance needs when appropriate Communicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairs Prepare repair orders showing time, cost and labor estimates for service Accurately describe the customer s concern to the technician Explain the work performed and the repair order charges to the customer Schedule service appointments and loaner/rental cars when appropriate, in order to provide a streamlined and seamless experience for the customer Establish and maintain professional relationships with the customers to encourage repeat and referral business Maintain high customer satisfaction standards (CSI) Perform federal, state, and manufacturer mandated recalls Complete any training required by the manufacturer or Rosenthal Automotive Jaguar Land Rover Service Advisor Qualifications: 1+ year of service writing experience or sales experience recommended High-line, luxury automotive experience preferred, not required A valid driver's license and a good driving record, per company standards An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience Professional personal appearance Excellent oral and written communication abilities Process and detail oriented with developed organizational skills Confident in ability to work under pressure and prioritize Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren t so focused on what you ve done, but what you can achieve. Please submit your resume for immediate consideration. Job Type: Full-time, Entry-Level position

Want to Join the Most-Awarded Toyota Dealership in Central Virginia? Then apply with us today! As a Service Advisor, you will own our customer's experience in the service lane. From greeting vehicle owners on the service drive to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. At McGeorge Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at McGeorge Toyota is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer * Medical, Vision, & Dental * 401K Plan with Generous Company Match * Paid time off (PTO) * Growth opportunities * Paid Training * Employee vehicle purchase plans * Discounts on products and services Responsibilities * Greets Customers in the service drive. * Manages vehicle repair process from the time customer arrives until the vehicle is returned to the guest. * Communicates maintenance and service needs that are identified during the service process. * Communicate any changes in the estimate and/or promised time and follows-up with guests as necessary. * Advises customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers' specifications * Communicates with the Parts department and technicians regarding job status and changes. * Reviews finished repair orders for proper completion, pricing accuracy, and legibility. * Assist customers with questions over the phone, Internet, and in person; Handles customer complaints with integrity and, when necessary, refers dissatisfied guests to the management for resolution. Qualifications * Organized and friendly personality * Minimum of one (1) year working as a Service Advisor, preferably in a dealership. * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Must have a valid driver's license and maintain an acceptable and safe driving record. * Willing to submit to a pre-employment background check & drug screen

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) We are looking to grow our company and we need you to help us. We are currently hiring Service Advisors for our award-winning Tysons Jaguar Land Rover dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today! Jaguar Land Rover Service Advisor Benefits: * $55,000 - $110,000+ Annual Income potential based on performance * Annual Longevity Bonus * Minimum guarantee for 3 months during training period * Great culture within an innovative company * Training and support to assist you in achieving your goals * Paid time off and 401k * Medical, Dental, Vision, Short and Long-term disability, and Life Insurance * Employee discounts on vehicle sales, parts, and service * Career advancement opportunities * ...and more! Jaguar Land Rover Service Advisor Responsibilities: * Advise customers about necessary service for their general maintenance needs * Help identify the customers primary concern and also present other maintenance needs when appropriate * Communicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairs * Prepare repair orders showing time, cost and labor estimates for service * Accurately describe the customers concern to the technician * Explain the work performed and the repair order charges to the customer * Schedule service appointments and loaner/rental cars when appropriate, in order to provide a streamlined and seamless experience for the customer * Establish and maintain professional relationships with the customers to encourage repeat and referral business * Maintain high customer satisfaction standards (CSI) * Perform federal, state, and manufacturer mandated recalls * Complete any training required by the manufacturer or Rosenthal Automotive Jaguar Land Rover Service Advisor Qualifications: * 1+ year of service writing experience or sales experience recommended * High-line, luxury automotive experience preferred, not required * A valid driver's license and a good driving record, per company standards * An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience * Professional personal appearance * Excellent oral and written communication abilities * Process and detail oriented with developed organizational skills * Confident in ability to work under pressure and prioritize Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we arent so focused on what youve done, but what you can achieve. Please submit your resume for immediate consideration. Job Type: Full-time, Entry-Level position

Want to Join the Most-Awarded Toyota Dealership in Central Virginia? Then apply with us today! As a Service Advisor, you will own our customer's experience in the service lane. From greeting vehicle owners on the service drive to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. At McGeorge Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at McGeorge Toyota is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer · Medical, Vision, & Dental · 401K Plan with Generous Company Match · Paid time off (PTO) · Growth opportunities · Paid Training · Employee vehicle purchase plans · Discounts on products and services Responsibilities · Greets Customers in the service drive. · Manages vehicle repair process from the time customer arrives until the vehicle is returned to the guest. · Communicates maintenance and service needs that are identified during the service process. · Communicate any changes in the estimate and/or promised time and follows-up with guests as necessary. · Advises customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers' specifications · Communicates with the Parts department and technicians regarding job status and changes. · Reviews finished repair orders for proper completion, pricing accuracy, and legibility. · Assist customers with questions over the phone, Internet, and in person; Handles customer complaints with integrity and, when necessary, refers dissatisfied guests to the management for resolution. Qualifications · Organized and friendly personality · Minimum of one (1) year working as a Service Advisor, preferably in a dealership. · Time management skills · Fantastic communication skills with your customers · Professional, well-groomed personal appearance. · Must have a valid driver's license and maintain an acceptable and safe driving record. · Willing to submit to a pre-employment background check & drug screen

McGeorge Toyota is currently hiring for Service Advisors! Our Services Advisors initiate automotive services and repairs by addressing customer concerns and recommending needed services and maintenance; verifying warranty and service contract coverage; developing estimates; writing repair orders; selling ethically needed repairs and maintenance; and maintaining customer rapport and records. The Service Advisor position has a strong focus on sales and customer service. Demonstrate ability to work collaboratively in a team-focused environment to ensure the ongoing growth of the business. Job Requirements: Must have Service Advisor experience (dealership environment preferred) Requires strong verbal and written communications skills Required to be able to produce high sales levels while maintaining high levels of customer satisfaction Ability to multi-task and work in a fast-paced environment Customer focused Energetic Self-motivated In return for your invaluable knowledge, skills, talent and ambition, McGeorge Toyota offers competitive salaries and benefits. Requires pre-employment background including DMV and drug screening. David R. McGeorge Car Company is a drug free equal opportunity employer.

Audi Chantilly, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates. WHAT WE HAVE TO OFFER * Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." * Proudly named to Glassdoor's Best Places to Work * Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. * Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. * Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR * Genuine interest in providing an exceptional customer experience. * Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. * Excellent communication, interpersonal, and organizational skills. * Strong work ethic with the ability to work in a fast-paced, results-driven environment. WHAT YOU CAN BRING TO THE TABLE * Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs. * Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates. * Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy. * Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. Competencies * Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer * Able to take direction from multiple employees and prioritize work * Good communication skills, including the ability to listen to customers and determine how to assist them * Ability to work well in a team environment * Knowledge of automotive systems, tools, and repair processes * Outstanding attention to detail with a commitment to quality * Ability to use technical reference materials and technical manuals in written and online formats * Ability to communicate technical terms to non-technical audience * Ability to follow processes to ensure quality and safety * Effective time management skills and ability to prioritize Supervisory Responsibility None Work Environment/ Physical Demands Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis. Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed. This position will require the employee to be standing for prolonged periods of time This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis This position involves repetitive motion This position requires the ability to talk and hear Must be able to wear all required personal protective equipment May work in extreme heat or cold May encounter hazards Position Type/Expected Hours of Work Works evenings, weekends, and holidays as required. Required Education and Experience High school diploma or the equivalent or equivalent combination of education and experience. Preferred Education and Experience Prior experience in service department. Additional Eligibility Qualifications (Certification/Licenses/Registrations) Valid Driver's License.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Do you have Automotive dealership experience? Do you enjoy a fast paced work environment? Do you want uncapped earning potential? If you answered yes to these questions, then we are interested in you. Berglund Automotive group is searching for a service advisor at one of our Lynchburg stores. This is a full time position with room to grow in a well established locally owned dealership. What we offer: Excellent growth potential with a growing organization Life, Disability, & Health Insurances 401k Paid vacation for the first year Employee pricing Safe work environment Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance based on age, mileage, and history of the vehicle Prepare a complete and accurate estimate of recommendations to your client Monitor the progress of each vehicle through the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers. Requirements Proven record of achieving exceptional customer satisfaction Past experience as a service advisor is recommended, but any automotive experience will be considered Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Service Advisor, Service Writer, Service, Fixed, Auto, Auto Advisor, Kia, Toyota, Subaru, Nissan, Mazda, Hyundai, Honda, Ford, GMC, Chevrolet, Chevy, Dodge, Chrysler, Jeep, Ram, Lexus, Lincoln, Cadillac, Used Car, BMW, Mercedes, Volvo, Advisor, Audi, Buick, Genesis, Jaguar, Porsche, Acura, Volkswagen, Tesla, Rivian

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $12.00 to $18.00 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $12.41 to $18.00 per hour based on experience Sales commission All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $13.20 to $19..80 per hour based on experience Sales Commission Flat rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join Our Team at Miller Toyota in Manassas, Virginia! Position: Assistant Service Manager (ASM) / Service WriterLocation: Manassas, VirginiaApply: Directly on our website Are you ready to take your automotive career to the next level? Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: Write as many repair orders as you can handle. Lead a dedicated service team to success. Utilize our top-notch technicians and support staff to ensure your success and excellent compensation. Requirements: Automotive experience is a must. Toyota experience is a plus. Spanish-speaking candidates are highly encouraged to apply. Why Miller Toyota? Competitive Compensation: Includes labor and parts, CSI bonuses, and other incentives. Customer Financing: Available for large repair orders. State-of-the-Art Facility: Work in our air-conditioned, 50-bay facility designed for efficiency. Comprehensive Benefits: Health, dental, holiday pay, and paid personal leave. Paid Vacation and Training: Invest in your growth and development. Advanced Tools and Equipment: Access to all the special tools, computers, and shop equipment needed for tough jobs. Career Growth: Tremendous income growth and opportunity. Job Type: Full-time Pay: Up to $120,000 per year Contact:Mark Taylor, Service Manager Call today to discuss your future with Miller Toyota. Rest assured, we will not contact your current employer until you decide to join our team. Take the next step in your career with Miller Toyota - where your success is our priority!

Job DescriptionJob Title: Service DispatcherLocation: Ourisman Chrysler Jeep Dodge Ram, Alexandria, VAPosition Type: Full-TimeReports To: Service ManagerJob Summary: The Service Dispatcher plays a crucial role in ensuring the smooth operation of the dealership's service department. This position is responsible for managing service appointments, coordinating with technicians, and providing exceptional customer service. Our ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for the automotive industry. Key Responsibilities: Technician Coordination: Assign service tasks to technicians based on their skills and availability, and monitor progress to ensure timely completion of repairs and maintenance. Quality Assurance: Ensure that all service procedures are followed correctly and that work is completed to the highest standards of quality. Inventory and Parts Coordination: Monitor parts inventory and coordinate with the parts department to ensure that required parts are available and ordered as needed. Communication: Act as a liaison between customers and technicians, providing updates on service status and addressing any issues that arise during the service process. Record Keeping: Maintain accurate records of service activities, including appointments, work performed, and customer interactions. Customer Follow-Up: Conduct follow-up calls to ensure customer satisfaction and address any post-service concerns or issues. Customer Interaction: Greet and assist customers as they arrive, gather necessary information, and address any concerns or questions they may have. Appointment Scheduling: Efficiently schedule service appointments for customers, balancing technician workloads and minimizing wait times. Administrative Support: Perform various administrative tasks such as data entry, filing, and maintaining departmental reports. Work Order Management: Create and manage work orders, ensuring that all necessary information is accurately recorded and communicated to the service team. Qualifications: Experience: Previous experience in a service dispatcher/advisor role or in a similar position within the automotive industry is required. Skills: Strong organizational and multitasking skills; excellent communication and interpersonal abilities; proficiency in using dealership management software and Microsoft Office Suite. Customer Service: Demonstrated ability to provide exceptional customer service and handle difficult situations with professionalism and empathy. Technical Knowledge: Basic understanding of automotive repair and maintenance is a plus. Education: High school diploma or equivalent; additional certification or training in automotive service management is a plus. Physical Requirements: Ability to sit or stand for extended periods. Occasionally lift or move items up to 25 pounds. Benefits: Competitive salary, base plus commission Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Employee discounts on services and parts Plus more!

Job Title: Service Dispatcher Location: Ourisman Chrysler Jeep Dodge Ram, Alexandria, VA Position Type: Full-Time Reports To: Service Manager Job Summary: The Service Dispatcher plays a crucial role in ensuring the smooth operation of the dealership's service department. This position is responsible for managing service appointments, coordinating with technicians, and providing exceptional customer service. Our ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for the automotive industry. Key Responsibilities: Technician Coordination: Assign service tasks to technicians based on their skills and availability, and monitor progress to ensure timely completion of repairs and maintenance. Quality Assurance: Ensure that all service procedures are followed correctly and that work is completed to the highest standards of quality. Inventory and Parts Coordination: Monitor parts inventory and coordinate with the parts department to ensure that required parts are available and ordered as needed. Communication: Act as a liaison between customers and technicians, providing updates on service status and addressing any issues that arise during the service process. Record Keeping: Maintain accurate records of service activities, including appointments, work performed, and customer interactions. Customer Follow-Up: Conduct follow-up calls to ensure customer satisfaction and address any post-service concerns or issues. Customer Interaction: Greet and assist customers as they arrive, gather necessary information, and address any concerns or questions they may have. Appointment Scheduling: Efficiently schedule service appointments for customers, balancing technician workloads and minimizing wait times. Administrative Support: Perform various administrative tasks such as data entry, filing, and maintaining departmental reports. Work Order Management: Create and manage work orders, ensuring that all necessary information is accurately recorded and communicated to the service team. Qualifications: Experience: Previous experience in a service dispatcher/advisor role or in a similar position within the automotive industry is required. Skills: Strong organizational and multitasking skills; excellent communication and interpersonal abilities; proficiency in using dealership management software and Microsoft Office Suite. Customer Service: Demonstrated ability to provide exceptional customer service and handle difficult situations with professionalism and empathy. Technical Knowledge: Basic understanding of automotive repair and maintenance is a plus. Education: High school diploma or equivalent; additional certification or training in automotive service management is a plus. Physical Requirements: Ability to sit or stand for extended periods. Occasionally lift or move items up to 25 pounds. Benefits: Competitive salary, base plus commission Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Employee discounts on services and parts Plus more!