Medical Receptionist jobs at Virtua Health - 62 jobs

Answering telephones, patient call bells, organizing the medical records, greeting visitors and physicians, organizing the unit with forms and office supplies Assisting physicians and staff with electronic order entry Assisting nursing personnel in direct patient care activities, assisting patients with activities of daily living, measuring and recording vital signs, helping to assure a safe patient care environment and other duties as assigned Supporting nursing personnel in providing direct patient care Minimum Education: High School Diploma or GED required License/Certifications: BLS preferred CNA preferred Minimum Experience: Prior Unit Associate or Nursing Assistant experience in a hospital or medical setting preferred

Minimum Qualifications: * High School degree or equivalent * 1-3 years office experience required, preferably in a medical setting. * Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire POSITION SUMMARY The Central Scheduling Associate provides scheduling assistance to AtlantiCare Physician group central scheduling contact center. This includes scheduling for multispecialty providers as well as diagnostic testing. The Central Scheduling Associate also ensures the timely and accurate scheduling of patient appointments following scheduling guidelines, patient insurance information, enters client information into the scheduling application, and provides accurate financial information to clients. The Central Scheduling Associate provides exceptional customer service to all callers ensuring that adequate time is given to each client and that answers meet their needs. The representative answers all calls in a friendly, timely, courteous and professional manner while dealing with each client compassionately, and showing genuine concern for each situation. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High school diploma or equivalent required. LICENSE/CERTIFICATION: EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports to the Department Leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

Summary: ONSITE 5x a week in Morristown NJ AMG Central Scheduling is seeking Full Time 8am-4pm schedule The Scheduler I role is involved in patient care handling of a large call volume of inbound and outbound inquiries and requests from patients, providers for access/assistance in scheduling appointments for physicians across Atlantic Medical Group Locations. We are seeking a scheduler to fill the Monday - Friday/ 8am-4pm shift. Accurately performs the scheduling, insurance eligibility verification and ensures accurate collection of patient registration data. Accomplishes flexible work assignments based on daily priority, following established metrics and guidelines. Job Duties: Accurately handles incoming phone calls, SMS requests, performs patient registration, placing outbound phone calls and scheduling appointments for Atlantic Medical Group practices within a high call/fast paced call volume environment. Ensures accurate and timely completion of inbound scheduling requests via fax or electronic work queues. Indicates special patient needs (ex: special accommodation, exam protocols, interpreter, etc). Promotes patient portal usage and connects to registration resources when applicable. Ensures patients are aware of their upcoming appointment at the time of scheduling; assists with cancelling and rescheduling services. Triage and manages patient referrals to appropriate specialty practices to ensure patients receive timely and appropriate care. Completes the patient's Face sheet at the time of scheduling with all necessary demographic/insurance information and forms/documents in efforts to expedite the check-in process. Maintains and updates patient's accounts for medical and financial eligibility. Required to operate within Epic Work queues to stay up to date with all upcoming visits requiring this review Coordinates with patient and physician practice as required to obtain any missing information or to inform the patient of the status of their appointment Performs real-time insurance verification and interprets responses. Communicates insurance participation, financial responsibility (if applicable) and time of service policy to patient population. Proactively solicits customer feedback. Provides proactive and timely responses to internal and external customer needs and requests. Supports revenue cycle department policies, practices and goals related to the patient experience and quality outcomes. Meets individual productivity and quality expectations in all job functions. Escalate cases as appropriate. Reports errors and mistakes found in system to direct supervisor to promote education, coaching and training opportunities of others. Maintains knowledge of insurance requirements. Completes all required trainings, participates in staff meetings and in-services Required: HS Diploma or equivalent Preferred: 1-3 years of prior experience in contact center space or front facing medical office space

Responsible for processing new and re-orders received by phone, fax, mail, or walk-ins and maintaining positive relationships with patients and referrals. Principal Accountabilities: 1. Maintains and updates monthly supply re-orders lists for ventilator, enteral, tracheotomy, diaper and sleep patients. 2. Works with patients, physicians, discharge planner and referral sources to obtain information required to process orders and re-orders. 3. Advises patient and caregiver on insurance benefits and financial responsibility. 4. Coordinates with other departments to provide delivery and setup of equipment. 5. Provides documentation required to qualify patients based on their insurance coverage. 6. Maintains patient and order information in the computer system. 7. Primary function provides telephone inquiries regarding orders, insurance benefits and other service issues. 8. Participates in On-Call and Saturday CSR rotation. 9. Performs other related duties as assigned. AHS Investment Corporation (AHSIC) is the wholly owned for-profit subsidiary of Atlantic Health System (AHS). Our Business Units * AtHome Medical - a Durable Medical Equipment Company, combining professional services and high-quality medical products. * Atlantic Private Care Services - a private duty Nursing and Home Health Aide service provider, servicing the NJ counties of Morris, Essex, Union and Sussex. * Real Estate Division - Commercial Property and Residential Housing ownership and management services for AHSIC and AHS. * MSO - Management Services to a variety of healthcare enterprises, such as Atlantic Mobile Health/ Atlantic Ambulance, Primary Care Partners, Atlantic Health Partners, AHS ACO LLC, and others. * Eagle Ambulance - a private ambulance company. * Joint Ventures - Investment interests with various healthcare organizations. * AHa! Innovation Center - an incubator designed to promote and commercialize innovation in the health care arena. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Responsible for processing new and re-orders received by phone, fax, mail, or walk-ins and maintaining positive relationships with patients and referrals. Principal Accountabilities: 1. Maintains and updates monthly supply re-orders lists for ventilator, enteral, tracheotomy, diaper and sleep patients. 2. Works with patients, physicians, discharge planner and referral sources to obtain information required to process orders and re-orders. 3. Advises patient and caregiver on insurance benefits and financial responsibility. 4. Coordinates with other departments to provide delivery and setup of equipment. 5. Provides documentation required to qualify patients based on their insurance coverage. 6. Maintains patient and order information in the computer system. 7. Primary function provides telephone inquiries regarding orders, insurance benefits and other service issues. 8. Participates in On-Call and Saturday CSR rotation. 9. Performs other related duties as assigned. Required: 1. High School Diploma or equivalent. Preferred: 1. Bachelor's Degree in Healthcare or related field. 2. 3 years experience in DME/Healthcare or relevant area.

How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Evening (United States of America) Compensation Range The base pay scale for this position is $31.29 - $34.81. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doing JOB DESCRIPTION How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise Patient Access Specialist Full-Time HSS Mahwah HSS Mahwah ASC offers physician office visits, radiology, pre-surgical screening, and rehabilitation services. The Patient Access Specialist (PAS) is a highly visible customer service position that works with interdisciplinary team members in the management of patient flow and is responsible for scheduling, pre-registration, and registration of patients in person and by phone using the Epic system. The PAS can effectively meet the multifaceted position expectations of the entry level PAS role within high volume areas adapting well to changes in work assignments, while consistently meeting or exceeding quality and productive expectations. The PAS is knowledgeable and may be called on to cover multiple functional areas within the department. Work assignments may change on a daily basis. Responsibilities: Provide exceptional customer service to all patients, visitors, and customers Interview patients and accurately enter and update patient demographics, personal information, and medical history Collect and scan legal IDs, insurance cards, signed consent forms, third party liability documents, and advance care plans Obtain electronic and/or phone benefit verifications, coordinating benefits, determining participating and non-participating insurance coverage, and provide estimates Collect co-payments and out of pocket payments Resolve patient checklists and work queue encounters Perform other related duties incidental to the work described herein Other special project focus group tasks as appropriate Required Qualifications/Skills: High school diploma or equivalent (G.E.D.), may include specialized or vocational courses 2+ years in a healthcare or related customer service field Preferred: 1+ year in position as Patient Access Specialist I or equivalent position Desired Qualifications/Skills: Strong computer skills, with proficiency in office automated tools: e-mail, outlook, and data entry Superior written and oral communication skills Exceptional customer service skills Ability to multi-task Ability to work in a team environment Knowledge of healthcare and health insurance Familiarity with medical terminology Displays positive attitudes towards assignments and others Ability to add, subtract, multiply, divide and calculate percentages Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Per Diem Part time Work Shift Variable (United States of America) Compensation Range The base pay scale for this position is $33.00 - $33.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. What you will be doing Patient Access Specialist I Job Summary: The Patient Access Specialist serves as the first point of contact for patients and their families, ensuring a positive experience while supporting the efficient delivery of care. This role is responsible for scheduling, pre-registration and registration functions, verifying insurance and benefits, collecting payments and maintaining accurate patient records for patient flow, coordinates necessary documentation and provides exceptional customer service. As an integral member of the healthcare team, this position requires strong communication skills, attention to detail and the ability to work in a fast-paced environment while meeting productivity and quality standards. Job Qualifications: Education: * High School Diploma or equivalent G.E.D. required. * Associate's degree preferred. Experience required: 0-1 years' experience in admitting, ambulatory care, or outpatient registration setting. Required skills: * Excellent verbal and written communication skills. * Strong customer service. * Able to multi-task in a high paced environment. * Strong computer skills, with proficiency in office automated tool (e-mail, outlook and data entry.) * Effective communicator with all levels of staff, patients and customers. * Ability to respond positively to fluctuations in patient flow. * Able to triage calls and respond professionally to fluctuations in call volume. Preferred skills: * Working knowledge of medical terminology. * Self-directed, motivated, and resourceful. * Demonstrates initiative. * Working knowledge of MS Office Suite application: Word, Excel, Outlook. * Bilingual a plus. Physical Working Conditions * Sitting for prolonged periods of time at a patient facing workstation Position unit accountabilities and competencies: * Perform registration and pre-registration functions across multiple service lines using the EPIC system. * Complete core patient access tasks in a designated functional area while meeting productivity and quality standards. * Interview patients and/or their representatives to gather and accurately enter demographic information. * Accurately collect and process patient demographic, clinical and financial information to ensure compliance with regulatory and organizational standards. * Collect, scan and process required documentation, including legal ID's, insurance cards, consent forms, third party liability documents and advance care plans. * Verify insurance benefits electronically and/or by phone to determine participating/non-participating status and specific service benefits. * Collect co-payments and other patients' financial obligations at the time of service. * Resolve patient checklists and work queue encounters to support smooth patient care. * Complete account preparations for future visits. * Receiving and triaging heavy incoming call volume and responding professionally. * Provide cross-coverage across multiple functional areas within the department, adapting to daily changes in work assignments. * Cross coverage across regional sites as needed/available. * Perform registration and pre-registration functions across multiple service lines using the EPIC system * Performs other Patient Access functions as appropriate. Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Per Diem Part time Work Shift Variable (United States of America) Compensation Range The base pay scale for this position is $33.00 - $33.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doing Patient Access Specialist I Job Summary: The Patient Access Specialist serves as the first point of contact for patients and their families, ensuring a positive experience while supporting the efficient delivery of care. This role is responsible for scheduling, pre-registration and registration functions, verifying insurance and benefits, collecting payments and maintaining accurate patient records for patient flow, coordinates necessary documentation and provides exceptional customer service. As an integral member of the healthcare team, this position requires strong communication skills, attention to detail and the ability to work in a fast-paced environment while meeting productivity and quality standards. Job Qualifications: Education: · High School Diploma or equivalent G.E.D. required. · Associate's degree preferred. Experience required: 0-1 years' experience in admitting, ambulatory care, or outpatient registration setting. Required skills: · Excellent verbal and written communication skills. · Strong customer service. · Able to multi-task in a high paced environment. · Strong computer skills, with proficiency in office automated tool (e-mail, outlook and data entry.) · Effective communicator with all levels of staff, patients and customers. · Ability to respond positively to fluctuations in patient flow. · Able to triage calls and respond professionally to fluctuations in call volume. Preferred skills: · Working knowledge of medical terminology. · Self-directed, motivated, and resourceful. · Demonstrates initiative. · Working knowledge of MS Office Suite application: Word, Excel, Outlook. · Bilingual a plus. Physical Working Conditions · Sitting for prolonged periods of time at a patient facing workstation Position unit accountabilities and competencies: · Perform registration and pre-registration functions across multiple service lines using the EPIC system. · Complete core patient access tasks in a designated functional area while meeting productivity and quality standards. · Interview patients and/or their representatives to gather and accurately enter demographic information. · Accurately collect and process patient demographic, clinical and financial information to ensure compliance with regulatory and organizational standards. · Collect, scan and process required documentation, including legal ID's, insurance cards, consent forms, third party liability documents and advance care plans. · Verify insurance benefits electronically and/or by phone to determine participating/non-participating status and specific service benefits. · Collect co-payments and other patients' financial obligations at the time of service. · Resolve patient checklists and work queue encounters to support smooth patient care. · Complete account preparations for future visits. · Receiving and triaging heavy incoming call volume and responding professionally. · Provide cross-coverage across multiple functional areas within the department, adapting to daily changes in work assignments. · Cross coverage across regional sites as needed/available. · Perform registration and pre-registration functions across multiple service lines using the EPIC system · Performs other Patient Access functions as appropriate. Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers. Travel between sites may be required, Moorestown and Voorhees surgery centers, as needed. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required * Minimum one year of recent registration or billing experience working in a medical facility preferred. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. * Epic experience preferred. * Excellent organizational, written/verbal communication and teamwork skills. * Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements * Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. * Must possess excellent communication skills both verbal and written. * You must be skilled in the use of computers. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Lead others in providing prompt and accurate patient registrations while delivering goodcustomer service.Must be able to multi task and work in a team environment.This individual serves as a lead and the front-line contact person for all incoming patients.The incumbent will greet, register, schedule and provide general information to patientsand/or their families.Ensures that insurance information is verified, co-pays are collected, and that patientcharts are prepared in advance.At all times ensures a high level of customer service by providing patient confidentiality andcare in accordance with the Patient's Bill of Rights. Experience Required 3 years experience in a medical environment required. Some knowledge of medical insurances preferred. Leadership experience preferred. Computer literate, excellent communication and customer service skills. Education Requirements High School Diploma or equivalent required Special Requirements All incumbents must satisfactorily complete a Cooper training program to include: Registration, Scheduling, E-Commerce. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Lead others in providing prompt and accurate patient registrations while delivering good customer service. Must be able to multi task and work in a team environment. This individual serves as a lead and the front-line contact person for all incoming patients. The incumbent will greet, register, schedule and provide general information to patients and/or their families. Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient's Bill of Rights. Experience Required 3 years experience in a medical environment required. Some knowledge of medical insurances preferred. Leadership experience preferred. Computer literate, excellent communication and customer service skills. Education Requirements High School Diploma or equivalent required Special Requirements All incumbents must satisfactorily complete a Cooper training program to include: Registration, Scheduling, E-Commerce. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights, responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers. NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Works in collaboration with Vascular Providers, Navix Team and Manager to schedule appointments and gather images/reports for patients seeing the Vascular Surgery Team. Experience Required 0-2 years required Education Requirements High School/GED required Associates degree preferred License/Certification Requirements LPN/Medical Assistant Required Salary Min ($) USD $22.00 Salary Max ($) USD $35.00

About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. #LI-CU1 Experience Required Greets visitors and assists them during check-in, intake and checkout Provides outstanding customer service Schedules appointments and records information in Practice Management System ( Electronic Scheduling System) Answers to telephone calls and routes appropriately Verifies insurance eligibility, ensures requirements are met and explains to patients as needed Collects co-pays Education Requirements High School graduate or equivalent Special Requirements Previous data entry or typing experience and knowledge of basic office equipment, required EPIC Computer experience, preferred One year of experience in customer service or reception, health care environment, preferred Salary Min ($) USD $16.83 Salary Max ($) USD $22.38

About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. #LI-CU1 Experience Required Greets visitors and assists them during check-in, intake and checkout Provides outstanding customer service Schedules appointments and records information in Practice Management System ( Electronic Scheduling System) Answers to telephone calls and routes appropriately Verifies insurance eligibility, ensures requirements are met and explains to patients as needed Collects co-pays Education Requirements High School graduate or equivalent Special Requirements Previous data entry or typing experience and knowledge of basic office equipment, required Salary Min ($) USD $16.83 Salary Max ($) USD $22.38

About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00