What is a Virtual Assistant

Virtual assistants are distant workers who coordinate with customers that require assistance. As a virtual assistant, you will typically perform managerial or clerical operations like making appointments and handling calendars. You would have to also organize soft copies of a record and write email letters.

For this role, you have to handle the email of your customers and reply to inquisitions and other messages. Besides replying to email, you must always respond to phone calls, dial for customers, and take messages. You may have to take care of jobs related to traveling for your customers, like making flight and hotel reservations, among others. In addition to these, you are required to keep the organization's social media account and online website up to date.

To qualify for this role, you must display excellent communication, interpersonal, and writing skills. Also, you must have a bachelor's degree in communication or business. Having an associate degree could also be used as an alternative depending on the employer. As a virtual assistant, you will earn an average of $24,864 annually or $11.95 per hour.

There is more than meets the eye when it comes to being a Virtual Assistant. For example, did you know that they make an average of $18.5 an hour? That's $38,477 a year!

Between 2018 and 2028, the career is expected to grow -7% and produce -276,700 job opportunities across the U.S.

What Does a Virtual Assistant Do

There are certain skills that many Virtual Assistants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Interpersonal skills, Organizational skills and Writing skills.

Learn more about what a Virtual Assistant does

How To Become a Virtual Assistant

If you're interested in becoming a Virtual Assistant, one of the first things to consider is how much education you need. We've determined that 53.8% of Virtual Assistants have a bachelor's degree. In terms of higher education levels, we found that 7.0% of Virtual Assistants have master's degrees. Even though most Virtual Assistants have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Virtual Assistant. When we researched the most common majors for a Virtual Assistant, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Virtual Assistant resumes include High School Diploma degrees or Master's Degree degrees.

You may find that experience in other jobs will help you become a Virtual Assistant. In fact, many Virtual Assistant jobs require experience in a role such as Administrative Assistant. Meanwhile, many Virtual Assistants also have previous career experience in roles such as Customer Service Representative or Office Manager.

What is the right job for my career path?

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And if you’re looking for a job, here are the five top employers hiring now:

  1. Keller Williams Realty Jobs (6)
  2. Mary Kay Jobs (3)
  3. Amazon Jobs (6)
  4. Jo-ann Stores Jobs (3)
  5. TTEC Jobs (3)
Average Salary
$38,477
Average Salary
Job Growth Rate
-7%
Job Growth Rate
Job Openings
53,854
Job Openings
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Average Salary for a Virtual Assistant

Virtual Assistants in America make an average salary of $38,477 per year or $19 per hour. The top 10 percent makes over $52,000 per year, while the bottom 10 percent under $28,000 per year.
Average Salary
$38,477
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5 Virtual Assistant Resume Examples

Learn How To Write a Virtual Assistant Resume

At Zippia, we went through countless Virtual Assistant resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Virtual Assistant Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Keller Williams Realty Jobs (6)
  2. Mary Kay Jobs (3)
  3. Amazon Jobs (6)
  4. Jo-ann Stores Jobs (3)
  5. TTEC Jobs (3)

Choose From 10+ Customizable Virtual Assistant Resume templates

Zippia allows you to choose from different easy-to-use Virtual Assistant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Virtual Assistant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Virtual Assistant Demographics

Virtual Assistant Gender Statistics

female

87.6 %

male

12.4 %

Virtual Assistant Ethnicity Statistics

White

70.8 %

Hispanic or Latino

14.8 %

Black or African American

8.7 %

Virtual Assistant Foreign Languages Spoken Statistics

Spanish

62.1 %

French

8.6 %

German

6.9 %
Job Openings

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Virtual Assistant Education

Virtual Assistant Majors

30.9 %

Virtual Assistant Degrees

Bachelors

53.8 %

Associate

21.6 %

High School Diploma

8.7 %

Top Colleges for Virtual Assistants

1. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

4. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

5. Bowling Green State University

Bowling Green, OH • Private

In-State Tuition
$11,105
Enrollment
13,729

6. Cedar Crest College

Allentown, PA • Private

In-State Tuition
$39,216
Enrollment
1,303

7. Morgan State University

Baltimore, MD • Private

In-State Tuition
$7,900
Enrollment
6,404

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Siena Heights University

Adrian, MI • Private

In-State Tuition
$27,124
Enrollment
2,035

10. University of Akron

Akron, OH • Private

In-State Tuition
$11,463
Enrollment
13,676
Job Openings

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Online Courses For Virtual Assistant That You May Like

Become a Virtual Assistant
udemy
4.2
(1,048)

Live Free. Work Virtually. Virtual Assistant Training...

Must-Have Tools for Virtual Assistants
udemy
4.7
(773)

Step by step tutorials for over 30 tools that will make your Virtual Assistant business and productivity skyrocket!...

Must-Have Skills (Training) for Virtual Assistants
udemy
4.8
(684)

Get training for the most frequently requested services (+ free delegation eBook and TONS of templates and scripts)...

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Top Skills For a Virtual Assistant

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.2% of Virtual Assistants listed Data Entry on their resume, but soft skills such as Interpersonal skills and Organizational skills are important as well.

Best States For a Virtual Assistant

Some places are better than others when it comes to starting a career as a Virtual Assistant. The best states for people in this position are Connecticut, New York, New Jersey, and Massachusetts. Virtual Assistants make the most in Connecticut with an average salary of $73,618. Whereas in New York and New Jersey, they would average $65,609 and $65,224, respectively. While Virtual Assistants would only make an average of $62,418 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Virtual Assistant Jobs:
1,087
Highest 10% Earn:
$115,000
Location Quotient:
1.7
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. District of Columbia

Total Virtual Assistant Jobs:
96
Highest 10% Earn:
$124,000
Location Quotient:
1.15
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Massachusetts

Total Virtual Assistant Jobs:
600
Highest 10% Earn:
$108,000
Location Quotient:
1.31
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Virtual Assistants

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Top Virtual Assistant Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Virtual Assistants and discovered their number of Virtual Assistant opportunities and average salary. Through our research, we concluded that Fancy Hands was the best, especially with an average salary of $32,511. Zirtual follows up with an average salary of $32,511, and then comes Independent Contractor with an average of $51,671. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a Virtual Assistant. The employers include JPMorgan Chase & Co., Carlson, and Insitu

Most Common Employers For Virtual Assistant

RankCompanyZippia ScoreAverage Virtual Assistant SalaryAverage Salary
1$93,970
2$68,197
3$51,671
4$42,804
5$39,717
6$38,469