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Virtual assistant vs front desk administrative assistant

The differences between virtual assistants and front desk administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a virtual assistant and a front desk administrative assistant. Additionally, a virtual assistant has an average salary of $39,915, which is higher than the $33,037 average annual salary of a front desk administrative assistant.

The top three skills for a virtual assistant include data entry, customer service and email management. The most important skills for a front desk administrative assistant are customer service, patients, and data entry.

Virtual assistant vs front desk administrative assistant overview

Virtual AssistantFront Desk Administrative Assistant
Yearly salary$39,915$33,037
Hourly rate$19.19$15.88
Growth rate-8%-8%
Number of jobs49,50895,732
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 40%
Average age5050
Years of experience22

What does a virtual assistant do?

Virtual Assistants are remote workers who work with clients that need assistance. They usually do administrative or clerical activities such as managing soft copies of a document, writing e-mail correspondences, managing calendars, scheduling appointments, and other activities. They manage the e-mail of their clients and respond to inquiries and other messages. They also manage phone calls by answering calls, taking messages, and dialing for their clients. Virtual Assistants may also be asked to handle travel-related tasks of their clients, such as creating itineraries, booking flights, and booking hotels.

What does a front desk administrative assistant do?

A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. Front desk administrative assistants assist guests, respond to their inquiries and concerns, and direct them to the appropriate personnel for their needs. They also monitor office inventories, write purchase requests, and distribute mails across the departments. A front desk administrative assistants review business and financial transactions to generate reports, update information on the company's database, and sort documents for reference.

Virtual assistant vs front desk administrative assistant salary

Virtual assistants and front desk administrative assistants have different pay scales, as shown below.

Virtual AssistantFront Desk Administrative Assistant
Average salary$39,915$33,037
Salary rangeBetween $29,000 And $54,000Between $27,000 And $39,000
Highest paying CityWashington, DCSpringfield, MA
Highest paying stateHawaiiConnecticut
Best paying companyIBMUniversity of California, Berkeley
Best paying industryProfessionalProfessional

Differences between virtual assistant and front desk administrative assistant education

There are a few differences between a virtual assistant and a front desk administrative assistant in terms of educational background:

Virtual AssistantFront Desk Administrative Assistant
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Virtual assistant vs front desk administrative assistant demographics

Here are the differences between virtual assistants' and front desk administrative assistants' demographics:

Virtual AssistantFront Desk Administrative Assistant
Average age5050
Gender ratioMale, 12.4% Female, 87.6%Male, 10.0% Female, 90.0%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between virtual assistant and front desk administrative assistant duties and responsibilities

Virtual assistant example responsibilities.

  • Organize and manage client's social media using Hootsuite.
  • Manage payments and receipts in QuickBooks, manage bank deposits.
  • Manage the LinkedIn account and network of a human resources professional.
  • Assist in managing client accounts via twitter, Facebook, and link in.
  • Manage emails, voice mail, Skype, chat, and twitter correspondence.
  • Manage social media pages as well as the business Facebook page and group page.
  • Show more

Front desk administrative assistant example responsibilities.

  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Process member and team member paperwork; including member cancellations, updates, new hires/terminations/status changes, and payroll paperwork.
  • Monitor and complete payroll information.
  • Demonstrate great initiative in assisting tech team with minor technical issues and create PowerPoint presentations for business strategic purposes.
  • Register patients, verify eligibility of insurance, interview them in order to obtain other demographic information that are needed.
  • Manage day-to-day operations including scheduling and coordinating appointments, verify patient insurance, prepare correspondences between medical providers and their patients.
  • Show more

Virtual assistant vs front desk administrative assistant skills

Common virtual assistant skills
  • Data Entry, 9%
  • Customer Service, 8%
  • Email Management, 8%
  • Booking, 7%
  • Website Maintenance, 6%
  • Zoom, 6%
Common front desk administrative assistant skills
  • Customer Service, 15%
  • Patients, 12%
  • Data Entry, 8%
  • Phone Calls, 8%
  • Front Desk Operations, 7%
  • Check-In, 4%

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