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The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

An exciting client of ours that specializes in infrastructure solutions is seeking an Oracle Technical Support Analyst to support a large-scale ERP migration from a legacy system to Oracle Cloud. One division is already live in Oracle, with three more divisions to follow - and this project is critical to the rollout. This contract-to-hire position is expected to transition to full-time after the initial 3-month period. Remote opportunity on the East Coast with travel 20% to Pittsburgh Headquartered in Downtown Pittsburgh Start Date: ASAP The ideal candidate has 2+ years of hands-on experience with Oracle Cloud (technical support focus) Key Responsibilities: Serve as the first point of contact for support, primarily working with non-technical users Analyze complex issues, identify root causes, and implement effective solutions Act as a customer advocate, escalating and communicating feedback within Oracle Troubleshoot and resolve technical problems related to Oracle Cloud applications and services **No third parties please** If this role looks like a fit for you or you're interested to learn more please apply and feel free to reach out via email to ************************************

Job Title: Remote Help Desk Support Monthly Pay: $4,000 - $4,500 We're seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you'll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit. Job Responsibilities: Respond to support tickets, emails, and calls to address common tech issues. Assist users with login problems, password resets, and system access. Guide customers through simple troubleshooting steps using clear, step-by-step instructions. Document reported issues and track resolutions for future reference. Escalate complex or unresolved issues to senior support staff. Participate in virtual team meetings and help identify recurring challenges. Qualifications: Comfortable using computers, web browsers, and communication tools. Strong attention to detail and excellent verbal/written communication skills. Patient and calm under pressure, especially when helping frustrated users. Well-organized and able to follow procedures accurately. Experience in IT, technical support, or customer service is a plus. Must have a reliable internet connection and a quiet, distraction-free home workspace. Perks & Benefits: Monthly pay: $4,000-4,500, depending on experience 100% remote work with flexible scheduling Paid training and access to helpful guides and documentation Supportive and positive team environment Opportunities to advance into senior support or technical roles

**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services

IT Support / Help Desk Fully Remote Pay: $19/hr. Shifts and training: Shift: 9am-6pm CST Monday-Friday Training is 2-4 weeks and it's M-F 8am-5pm CST Ideal start date is Dec 8th REQUIRED SKILLS AND EXPERIENCE Experience in Service Desk Support and Customer Service Support Technical Experience in validating employee and resetting passwords Knowledge of MS Office 2013 Product Suite and Office 365 Ability to multitask and function in a fast-paced, high energy environment Ability to quickly learn and retain information by means of written and verbal instruction Strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work Ability to build productive relationships with peers JOB DESCRIPTION Validate the employee asking for a password reset is an employee and provide password reset support via phone or chat and meet or exceed service level agreements for password resets Record requests, incidents and status information through the use of firm's ticket handling system Once password resets are mastered, move into traditional help desk support, high call volume ticket resolution issues as a level one analyst Manage daily individual performance based on key performance metrics including call capture, available time, speed of answer, call/chat resolution and customer service Meet and/or exceed service level agreements for all support interactions (e.g., phone, chat, tickets). Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge base

Greetings! Welcome to TechProjects! We specialize in IT-System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to hear from you. Our company offers competitive salaries, comprehensive benefits packages, and a range of professional development opportunities. Whether you're a seasoned veteran or just starting out in your career, we have a role that's perfect for you. Thank you for considering our company as your potential employer. We look forward to hearing from you and discussing the exciting opportunities that await you at our firm. Job Summary: We are seeking a highly skilled and motivated Kronos Workforce Management (WFM) Support Specialist to join our global support team. This is a Onsite role focused on Level 2 and Level 3 support, requiring deep expertise in Kronos WFM (UKG), strong troubleshooting skills, and excellent communication to resolve issues, collaborate with stakeholders, and ensure uninterrupted workforce operations. Key Responsibilities: Provide L2/L3 support for Kronos WFM suite (Timekeeping, Scheduling, Accruals, Absence Management, etc.). Troubleshoot complex system issues, escalating to vendors or engineering as needed. Manage and resolve service tickets, perform root cause analysis, and document resolutions. Support Kronos integrations with other systems (e.g., HRIS, Payroll, ERP). Handle configuration changes, system patches, and upgrades. Work closely with HR, Payroll, and IT teams to understand business needs and deliver timely solutions. Perform regular health checks, system audits, and ensure data integrity. Participate in system enhancements, testing, and UAT support. Create and maintain clear support documentation and knowledge base articles. Deliver prompt, courteous, and effective communication to users and business stakeholders. Required Skills & Qualifications: 7 to 10+ years of experience supporting Kronos/UKG Workforce Management systems. Strong hands-on experience in Timekeeping, Scheduling, Accruals, Workforce Integration Manager (WIM). Proven expertise in troubleshooting, root cause analysis, and resolving escalated technical issues. Familiarity with Kronos application architecture, job scheduler, and logs. Experience with interface monitoring, data flow, and integration troubleshooting. Solid understanding of business processes in HR and Payroll. Excellent communication skills - both written and verbal - to work effectively across remote teams. Comfortable working in a fast-paced, high-availability support environment. Ability to work independently with minimal supervision in a fully remote setting. Preferred Qualifications: Experience with UKG Dimensions or transition/migration projects from Kronos WFC. Knowledge of SQL, API integrations, or reporting tools (e.g., Cognos, Power BI). ITIL certification or experience working in ITSM frameworks.

Key Responsibilities: · Provide technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction

Commercial General Liability (CGL) Litigation Specialist. This is a full time, exempt role 100% remote Pay Rate: 90-105K This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve commercial customers. IN THIS ROLE, YOU WILL: Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits. Responsible for the settlement of CGL litigated cases, involving disputes over coverage, liability, and damages issues. Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies. Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective conclusion. Identifies possibly suspicious claims Claims handled are transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder's coverage is in question. These claims require the highest level of investigation, analysis, evaluation, and negotiation. Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service. Will be utilized as a technical resource by adjusters. Will represent the company at mediation, arbitration and trials. Review and analyze contracts, leases, and identify risk transfer opportunities Demonstrate ability to write positional coverage letters. Manage litigation expenses. Reports into Unit Manager WHAT YOU NEED TO APPLY: Typically has 3-5 years Commercial General Liability Litigation experience with insurance carrier. Bachelor's degree or equivalent experience, industry designation preferred. Dedicated to meeting the expectations and requirements of internal and external customers Makes decisions in an informed, confident and timely manner Maintains constructive working relationships despite differing perspectives Considers the perspectives of others and gives them credibility Strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships. Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication. Understanding of applicable statutes, regulations and case law Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner. Easily adapts to new or different changing situations, requirements or priorities. Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision. Computer experience (MS Office, excel, word, etc) Ability to work in a paperless environment. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. CAREER DEVELOPMENT: It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. You'll enjoy what you do and have the support you need to succeed. Benefits include: Medical, dental, vision, life, and disability insurance 401K with a company match Tuition reimbursement PTO Company paid holidays Flexible work arrangements Cultural Awareness Day in support of IDE On-site medical/wellness center (Worcester only)

A global Am Law firm is seeking a Litigation Docket Specialist to support its litigation teams firmwide in a fully remote role. The specialist will manage court deadlines, filings, and docketing procedures across state, federal, and appellate matters, ensuring accuracy and compliance with all applicable rules. Key Responsibilities: Maintain and update litigation docketing systems and calendars. Review filings and orders to identify and record key deadlines. Ensure compliance with court rules and firm policies. Perform electronic filings and assist with document service. Generate docket and calendar reports for case teams. Support departmental initiatives and process improvements. Qualifications: Bachelor's degree or equivalent experience required. 2+ years of law firm docketing experience. Proficiency with docketing software (e.g., CompuLaw, CourtAlert, eDockets). Strong knowledge of litigation procedures and court rules. Experience with e-filing systems and court databases (PACER, Westlaw, LexisNexis). Exceptional attention to detail, organization, and communication skills.

Employee Type: Regular-Full time Union/Non: Enbridge Projects' Center of Expertise for Non-Technical Risk is seeking to grow our industry-leading team by adding a dynamic Non-Technical Risk Specialist. With this Center of Expertise, Enbridge recognizes that the effective management of Non-Technical Risk (NTR) is one of the most critical success factors and competitive advantages across our diverse portfolio of conventional and renewable energy projects. Working collaboratively with our wider Project Development and Execution teams, as well as Business Development and Subject Matter Experts, this position leads planning for complex risk related to political, regulatory, environmental and social issues. We hire great people like you into our team! We offer opportunities for growth, competitive benefits and pension plan, and generous time off. Apply today, we'd love to hear from you! What You Will Do: * Lead cross-functional teams of subject matter experts to provide integrated, risk assessed plans and schedules for development projects; help win new business. * Present non-technical risk, including schedule scenarios, for executive review of new business proposals; support well-informed investment decisions. * Coordinate non-technical cross functional expert inputs into due diligence review of potential acquisitions; communicate NTR assessment with management to inform decisions. * Identify opportunities and mitigate non-technical risks affecting project success (on time and on budget delivery), related to political, regulatory, environmental and social issues; create strategies that leverage competitive advantages and emerging trends. * Project-manage early execution activities for the Regulatory, Environment, Lands and Public Affairs functions in the project development phase and - for more complex projects - throughout project execution. * Build trust and cultivate relationships with department leaders and subject matter experts across the Company, to optimize timely input and collaborative planning. * Assess industry/competitor lessons-learned, new policies and social trends affecting regulatory permitting; apply insights to ensure plans are attuned to changes and remain proactive; identify opportunities to optimize Enbridge's competitive edge; support the NTR team's learning and innovation * Facilitate effective and timely project screening, assessment and communication of risks and completion of other deliverables * Apply specialized project management skills to anticipate and prepare for dynamic non-technical project risk; manage uncertain and fast changing conditions; drive team performance * Lead RAPID decision records for non-technical risk related project decisions Who You Are: You have: * An undergraduate university/college degree * At least 7 years progressive energy industry experience, including deep subject matter expertise in one of the NTR-related functions: Environment, Lands, Regulatory OR Public Affairs, Communications and Sustainability. * Superior project management, planning, and organizational skills * Demonstrated capability project managing complex, large scale projects. You can: * Build trust and excel at cultivating relationships and networks * Tap expertise from subject matter experts to develop robust integrated plans * Draw on multiple stakeholder perspectives and approaches to find optimal solutions * Engage effectively with colleagues across the Company, including executive management * Apply insights of the industry and trends to drive critical initiatives * Maintain resilience and a positive demeanor, rally others around common goals * Work independently, make decisions and meet multiple deadlines in a fast-paced environment while managing competing priorities You are: * An excellent written and verbal communicator with strong interpersonal skills * Working knowledge of regulatory, permitting, and stakeholder consultation requirements of projects, including federal, provincial and state requirements within the U.S. and/or Canada * An agile, resourceful learner; adept at leveraging your relevant experience in approach to new challenges * Highly collaborative, with a passion for working with teams of cross functional experts to solve complex challenges * Legally able to both work and travel across Canada and the US The following are considered assets: * Graduate degree in related field * Experience participating in large-scale, high-profile projects in highly regulated, dynamic environments * Understanding of Enbridge business environment and its Liquids, Gas, Power and Renewable energy portfolios * Thorough knowledge in the areas of: regulatory, permitting, indigenous and stakeholder consultation requirements of projects, including federal, provincial and state requirements within the U.S. and/or Canada Physical Requirements: Include but are not limited to: Must have the ability to function in both office and field construction sites. Must be able to traverse uneven or slippery terrain, climb stairs and ladders, and do necessary PPE to mitigate industrial noise and physical contact hazards (hearing protection, hard hat, safety glasses, gloves, steel toed footwear, etc.). Mental Requirements: Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, prioritize thoughts and ideas into understandable terminology, coordinate and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. Working conditions: * Considerable travel in the US and Canada, with physical ability to travel by air and car. * Ability to work collaboratively often with a "virtual team" geographically dispersed requiring work through phone, video conferencing or internet relationships. Generally, office and sedentary working environment. * Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed work week schedule, or the option to work from home on designated days. Role requirements determine your eligibility for each option. #LI-Hybrid #joinourteam For US Only: Salary: Ranges from $112,500 - $155,000 based upon experience. Benefits - Regular Employees * PPO & HSO plans (only HSA if participate in the HSO) * 12 US Paid Holidays + PTO * Family Illness days * Military Leave (provides up to two years of paid leave with benefit continuation) * Benefits coverage starts on Day 1 Savings: * 401k match 6% match - immediate vesting Pension: * Regular full-time and part-time employees can participate in the plan immediately upon hire * Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years) * The plan is fully paid for by Enbridge, with no employee contributions * Pay credits are between 4% and 11% of eligible earnings, based on age and service At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************. Information For Applicants: * Applications can be submitted via our online recruiting system only. * We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. * Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit ****************

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: We are seeking a skilled and dedicated Digital Workplace Technology Specialist to provide exceptional end-to-end user support for our organization's most critical leaders and business processes. Serve as the "face" of IT, providing face to face support, troubleshooting, problem solving, triage, and navigation through the organization to get customer technology problems solved. This role requires a strong technical background, excellent communication skills, and the ability to handle complex issues efficiently. The ideal candidate will have extensive experience in technical support, particularly with Windows and Microsoft Office, and MacOS. The ability to think on your feet, deal with ambiguous situations, provide quick solutions to problems and understand personas, while developing a deep understanding of how our clients operate is critical to the success of this individual. This person is the face of the Information Technology organization, delivering excellent user experience of all thing's technology. How You'll Contribute: Executive Support: * Provide 24/7/365, personalized technical support to C-suite executives, senior management, and other key stakeholders throughout the business. * Understand the unique needs and preferences of each executive and tailor support accordingly. * Handle urgent requests promptly and professionally. * Drive technology projects necessary for executive requirements and manage technology communication/s and changes to firm technology policies that impact the executive experience. * Travel to corporate offices, residential properties, client sites and/or travel destinations as necessary. Desktop Support: * Troubleshoot and resolve all reported technology problems, including in office, residential properties, and client/travel locations. * Support mobile devices, iPhones, iPads including MDM's, policies, etc. * Ensure seamless integration of multiple technologies. Application Support: * Assist with Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook, Teams, etc.). * Troubleshoot application-related problems and provide timely solutions. * Collaborate with IT teams to address any compatibility issues. Audio Visual Support: * Assist in setup and configuration of AV equipment, conference rooms, and day to day meeting requirements from our customers utilizing various Video collaboration solutions (zoom, slack, teams, webex etc.) * Diagnose and resolve technical issues, perform routine remote and on-site maintenance for ensuring optimal performance and readiness of conference rooms * Support end users, executives, and event staff with AV operations; managing and coordinating presentations, webinars and hybrid meetings to ensure excellent AV experiences both internally and externally Remote and On-Site Support: * Provide remote support for executives and business users working from home or traveling. * When necessary, offer on-site assistance for critical issues, hardware deployments and set-up as well as face to face support and triage. Security and Compliance: * Educate executives and business users on security best practices. * Ensure compliance with company policies and data protection regulations. * Monitor and address any security vulnerabilities. Documentation and Training: * Maintain accurate records of support requests, resolutions, and system configurations. * Create user-friendly guides and tutorials for common tasks. * Conduct training sessions for executives and business users as needed. Collaboration: * Work closely with other IT teams (network, infrastructure, security) to resolve complex issues. * Collaborate with vendors for hardware repairs and software licensing. Continuous Improvement: * Stay updated on industry trends, emerging technologies, and best practices. * Propose enhancements to existing processes and tools. What We're Looking For: * Bachelor's Degree in Computer Science, Information Technology, or related field (preferred not mandatory). * Preferred 10 years of experience in technical support or desktop support roles. * Extensive experience in supporting Windows operating systems, Microsoft Office suite (365) and MacOS. * Familiarity with JAMF, Intune, Azure environments, DaaS (AWS/AVD) is a plus. * Familiarity with Zoom, Slack, and MS teams is a plus. * Preferred familiarity with Terraform, GitHub, Azure DevOps and/or other IaC platforms, Code repositories and CI/CD pipelines Skills: * Excellent critical thinking, problem-solving abilities and precise attention to detail. * Strong communication and interpersonal skills, able to articulate technical concepts to non-technical people. * Ability to work independently and prioritize tasks effectively. * Customer-focused mindset, strong passion for serving the customer. * Comprehensive and broad knowledge of all aspects of IT solutions and services * Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional (ACSP) are advantageous. This position is an onsite position based out of Waltham, Massachusetts, and requires the employee to be physically present at the workplace five days per week. This role also includes travel to other office locations and/residential sites as necessary. Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-AS1

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at **************** We are seeking a highly motivated and experienced Biopharma Technical Specialist to join our dynamic sales team. The ideal candidate will have a strong background in chromatography and a deep understanding of the biopharma market. This role involves promoting and selling our state-of-the-art products and workflow solutions to clients in the biopharma industry, providing technical support, and developing strong customer relationships to drive sales growth. As a Biopharma Technical Specialist, you will work collaboratively across the Agilent sales organization, providing advanced technical support and expertise. You will be a key player in driving sales and customer satisfaction by offering in-depth product knowledge and application solutions. Your role will involve working closely with our sales team, customers, and other stakeholders to ensure the successful adoption and utilization of our biocolumn and glycan products. Key Responsibilities: Collaborate with the sales team to provide technical expertise and support for Agilent's biocolumn and glycan analysis products. Further develop and close business opportunities for Agilent's bio solutions. Support the creation and implementation of sales strategies to achieve targets, including identifying and targeting potential customers in the biopharma sector and building a robust sales pipeline. Conduct product demonstrations, presentations, and workshops to showcase the values of our biopharma workflow solutions. Act as a technical liaison between customers and Agilent's product development and marketing teams. Provide pre-sales technical support, understanding customer problems, recommending solutions to meet their needs, and ensuring customer satisfaction. Stay updated with industry trends, competitor activities, and market demands to identify new opportunities and adjust sales strategies accordingly. Contribute to the creation of technical content, including application notes, white papers, and webinars. Represent Agilent at industry conferences, trade shows, and customer visits. Qualifications Bachelor's degree in chemistry, Biochemistry, Biotechnology, or a related field required. Advanced degree or MBA is a plus. 4+ years relevant work experience required. This includes practical laboratory experience utilizing LC and/or LC/MS systems for bio applications. In depth knowledge of the biopharmaceutical customer required. Excellent communication, presentation, and interpersonal skills. Sales Acumen: Proven track record of meeting or exceeding sales targets and developing strong customer relationships preferred. Ability to analyze market trends and customer needs to develop effective sales strategies. Willingness to travel as required to meet with clients in the geographic area of New York to Florida. Attend industry conferences and events as required. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 20, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $147,675.00 - $263,354.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 35% of the TimeShift: DayDuration: No End DateJob Function: Sales

Job Title: Destination Wedding Specialist (Virtual) Work Schedule: Flexible | Part-Time or Full-TimeLocation: 100% Remote (U.S. based) About the RoleAre you passionate about travel, romance, and creating unforgettable experiences? We're seeking a Virtual Destination Wedding Specialist to help couples plan dream weddings in stunning locations around the world-from all-inclusive beach resorts to luxurious villa escapes.Whether you're experienced in the travel industry or simply have a love for travel and events, this opportunity includes certified training, mentorship, and access to top wedding and travel suppliers-no prior experience needed.What You'll Do Help couples plan destination weddings, honeymoons, and group travel. Research venues, packages, and travel logistics based on client needs. Coordinate travel arrangements including flights, accommodations, and excursions. Communicate with top-tier suppliers and resort brands. Stay updated on resort trends, FAM trips, and promotional offers. Provide excellent virtual customer service via phone, email, or Zoom. Use provided tools, CRM, and booking portals to manage client journeys. Participate in optional live and on-demand training sessions. What We Offer Certification as a Travel & Destination Wedding Specialist. Access to hundreds of wedding-friendly resort brands and global suppliers. Travel perks, including discounts and potential complimentary stays. Personal booking website and back-office system. Ongoing support from a mentor and training team. No quotas or experience required. Who You Are A self-starter with strong communication and organizational skills. Passionate about travel, weddings, or event planning. Comfortable working independently and virtually. Detail-oriented, creative, and customer-focused. Must be 18+ and legally able to work in the U.S. Inclusive HiringWe are proud to be an equal opportunity organization. We celebrate diversity and are committed to creating an inclusive environment for all team members regardless of background, gender identity, age, or experience. 📩 Ready to begin a fulfilling virtual career in the world of destination weddings? Apply today and let love take you places!

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $28.90 - $35.45/hr based on experience $$ Shift Differential for Select Shifts $$ **Must have Current unrestricted LPN or RN license (required) or RN compact license (preferred)** We are seeking Virtual Utilization Review Specialists who are interested in compressed, weekend work schedules. The schedules we are offering include: Work Schedule: Friday, Saturday, Sunday: 7:00 AM - 7:00 PM with a 4 hour shift on Wednesday Resource Utilization Utilizes proactive triggers (diagnoses, cost criteria, and complications) to identify potential over/under utilization of services Initiates appropriate referral to physician advisor in a timely manner Understands proper utilization of health care resources and assists with identifying barriers to patient progress and collaborates with the interdisciplinary team Collaborates with financial clearance center, patient access, financial counselors and/or business office regarding billing issues related to third party payers Medical Necessity Determination Conducts medical necessity review of all admissions. Utilizes approved clinical review criteria to determine medical necessity for admissions including appropriate patient status and continued stay reviews, possibly from an offsite location Provides inpatient and observation (if indicated) clinical reviews for commercial carriers to the Financial Clearance Center (FCC) within one business day of admission Communicates all medical necessity review outcomes to in-house care management staff and relevant parties as needed Collaborates with the in-house staff and/or physician to clarify information, obtain needed documentation, present opportunities and educate regarding appropriate level of care Collaborates with the financial clearance center, patient access, financial counselors, and/or business office regarding billing issues related to third party payers Denial Management Coordinates the P2P process with the physician or physician advisor, FCC, Revenue Cycle team when necessary and when assigned and maintains documentation relevant to the appeal process Maintains appropriate information on file to minimize denial rate Assist in recording denial updates; overturned days and monitor and report denial trends that are noted Monitor for readmissions Quality/Revenue Integrity Demonstrates active collaboration with other members of the health care team to achieve the outcomes management goals including CMS indicators Accurately records data for statistical entry and submits information within required time frame Responsible for ConnectCare and ADT work queues assigned to VUR for revenue cycle workflow Accurately records data for statistical entry and submits information within required time frame Documentation will reflect all work and communication related to the FCC, payor, physician, physician advisor and in-house care management Second-level physician reviews will be sent as required and responses/actions reflected in documentation Facilitation of Patient Care Prioritizes patient reviews based on situational analysis, functional assessment, medical record review, and application of clinical review criteria Collaborates with the in-house care manager Maintains rapport and communication with the in-house care manager Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assignment Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures Communication Directs physician and patient communication regarding non-coverage of benefits Maintains positive, open communication with the physicians, nurses, multidisciplinary team members and administration Educates hospital and medical staff regarding utilization review program Maintains a calm, rational, professional demeanor when dealing with others, even in situations involving conflict or crisis Voicemail, Skype, and email will be utilized and answered in timely fashion Hospital provided communication devices will be used during work hours Staff is expected to respond and/or acknowledge communication from the FCC via approved communication guidelines and standardized service-line agreements Staff must be available as designated for meetings or training, onsite or online, unless prior arrangements are made Team Affirmation Works collaboratively with peers to achieve departmental goals in daily work as evidenced by appropriate and timely communication which is respectful and clear. Sensitive to workload of peers and shares responsibilities, fills in and offers to help Actively participates in departmental process improvement team; planning, implementation, and evaluation of activities Provides back-up support to other departmental staff as needed Other Job Functions Complies with FCC and department policies and procedure, including confidentiality and patient's rights Maintains clinical competency and current knowledge of regulatory and payer requirements to perform job responsibilities (i.e., medical necessity criteria, MS-DRGs, POA) Actively participates in departmental meetings and activities Participates in FCC and community committees as assigned Actively participates in conferences, committees, and task forces as directed by the FCC division Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation Experience: Bachelor's Degree or equivalent experience; Specialty/Major: Nursing or related field Current unrestricted LPN or RN license required; RN compact license preferred Five years nursing experience in an acute care environment preferred Utilization review/discharge planning experience preferred Recent experience or working knowledge of medical necessity review criteria preferred Current working knowledge of quality improvement processes Other Knowledge, Skills, and Abilities Required: Ability to work a compressed weekend schedule This is a remote role which requires access to high speed internet Excellent interpersonal, communication and negotiation skills in interactions with physicians, payors, and health care team colleagues Commitment to exceptional customer service at all times Communicate ideas and thoughts effectively verbally and in writing Strong clinical assessment, organization and problem-solving skills Ability to assess and identify appropriate resources, internal and community, on assigned caseload, and to work collaboratively with health care team, providers, and payors to achieve the desired patient, quality, and financial outcomes Ability to prioritize, organize information, and complete multiple tasks effectively in a fast-paced environment Resourceful and able to work independently #LI--SI1 #LI-REMOTE Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

Marriott Vacation Club , a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott hotel properties to promote the Marriott Vacation Club Destinations Program. As a Vacation Sales Concierge, you will offer hotel guests financial incentives in exchange for learning about our points-based ownership product. POSITION SUMMARY: Perform general office duties to support Sales - Marketing (e.g., filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail). Receive, record, and relay messages accurately, completely, and legibly. Gather materials and assemble information packages and marketing materials (e.g., brochures, promotional materials, maps, price lists, or menus). Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a property. Record, calculate total, and report numbers of package sales/tours sold to manager/supervisor on a daily basis. Generate letters, invitations, and final participant/attendee lists. Maintain and update databases, spreadsheets, and electronic filing systems related to Sales and Marketing activities (e.g., tours, mailings). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Previous admin experience. Open schedule to days, nights and weekends. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

The Reality Capture Specialist in collaboration with Project Managers and APM's, provides point cloud office support, laser scan processing, and 2D/3D CAD drafting and modeling. Provide constructive feedback, in real time, to Project Managers and other team members as to task status, and potential work effort. Directly liaise with internal team members as required to fulfill a project brief. The role will directly support the development of Reality Capture procedures and practices within the Construction and VDC Departments/Teams. Team specific tasks may include detailing and Coordinated Sheet tracking for VDC projects with Revit, running clash analysis within Navisworks, setting up construction grids based on best fit to point cloud data, as-built plans from point cloud data. The role is considered office based. The balance of time being majority office with a minority field based following familiarization with field equipment and current methods. Remote work is available, and IT provided.

Michael Baker International is seeking a Systems Specialist with expertise in Autodesk Construction Cloud (ACC) and Revit to manage, optimize, and support our digital design and collaboration platforms. This role is critical in ensuring seamless integration, secure environments, and efficient workflows across projects and teams. The ideal candidate will have deep expertise in CAD/BIM systems, a strong understanding of integrated technologies, and the ability to collaborate across technical and IT teams to drive continuous improvement. RESPONSIBILITES Oversee the maintenance, and support of CADD and BIM applications. Structure, organize, and maintain files on the CAD systems, common data environments, document management systems, and e-construction solutions. Design, operate, and maintain secure CAD environments and integrated solutions with applications of other business and engineering design technologies. Research and propose new CAD system solutions enabling BIM, VDC, Digital Twin, and integrated technology solutions to senior IT leadership Collaborate with project/technical teams to identify and implement CAD/BIM system improvements, tools, and techniques that enhance efficiency and productivity. Develop and configure CAD/BIM applications to implement standards and procedures, ensuring consistency and compliance across projects, practices, offices, and regions. Develop and maintain detailed documentation on the configuration and architecture of CADD Systems tools and processes. Provide technical support and troubleshooting for CAD/BIM software, hardware, and related issues, resolving problems promptly to minimize downtime. Conduct regular system performance analyses, identify bottlenecks, and implement optimization strategies to improve CAD/BIM system speed and stability. Remain current with the latest CAD/BIM technologies, tools, and industry trends, and recommend innovative solutions to enhance our CADD and BIM System configurations. Collaborate with the IT department professionals to ensure seamless integration of CAD/BIM systems with other software applications and infrastructure. Train and mentor CAD/BIM users, assisting them with utilizing software functionality effectively and efficiently. Other duties as assigned. PROFESSIONAL REQUIREMENTS Proven experience in CAD/BIM system management or a similar role within the AEC industry. Proficiency in Autodesk's AEC Applications, their configurations, and integrations, specifically: Civil 3D, Revit, ACC/BIM360, Navisworks, Infraworks, BIM Collaborate Pro, Vehicle Tracking, and ReCap Pro. GIS and Autodesk integration proficiency preferred. Solid knowledge of CAD/BIM system administration, including configuration management, deployment packaging, software installation and maintenance best practices. Familiarity with BIM concepts and software. Strong troubleshooting skills and the ability to diagnose and resolve CAD/BIM system issues. Strong communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams. Continuous learning mindset to stay updated with the latest CAD/BIM technologies and advancements. COMPENSATION The approximate compensation range for this position is $100,000 - $130,000. This compensation range is a good-faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. BENEFITS We offer a comprehensive benefits package including: Medical, dental, vision insurance 401 (k) Retirement Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Life, AD&D, short-term, and long-term disability Professional and personal development Generous paid time off Commuter and wellness benefits #LI-KR2 #LI-REMOTE

The Role The Refrigerant Critical Systems Specialist will serve as the subject matter expert (SME) for all refrigerant-based critical systems within the organization. This role is responsible for developing standard operating procedures (SOPs), troubleshooting guides, and commissioning protocols, while also providing direct onsite support as needed. The Specialist ensures the safe, efficient, and reliable operation of refrigeration systems essential to cultivation, processing, and laboratory environments. Travel is required and may be up to 40% to provide on-site support across facilities. This role collaborates with engineering, construction, compliance, and site-level operations teams to drive system reliability, standardization, and continuous improvement across the company's portfolio. Responsibilities SME Leadership Act as the primary corporate SME for refrigerant-based systems, providing expertise to operations, engineering, and construction teams. Develop and maintain SOPs, troubleshooting guides, and technical documentation for refrigerant critical systems. System Design & Commissioning Support equipment sizing, integration, and utility planning during facility design and construction. Lead commissioning efforts for refrigeration, HVAC, and associated critical systems. Technical Support & Troubleshooting Provide advanced troubleshooting and root-cause analysis for refrigerant systems (industrial chillers, cryogenic freezers, ultra-low storage units, walk-in coolers/freezers, HVAC refrigerant circuits). Travel to facilities as needed to provide hands-on technical support. Deliver remote technical guidance for alarms, failures, and optimization. Reliability & Maintenance Develop and oversee preventive maintenance programs for refrigerant-based systems across all facilities. Monitor system performance through BMS, SCADA, or IoT-based platforms, responding proactively to alarms and trends. Ensure regulatory and safety compliance in all refrigerant operations. Training & Collaboration Train site-level maintenance staff and operators on refrigerant system operations, troubleshooting, and safety best practices. Partner with and establish strong relationships with compliance, safety, and vendor teams to standardize practices and implement improvements company-wide. Qualifications Ability and willingness to travel frequently (up to 40%) to corporate facilities, cultivation, processing, and laboratory sites. Minimum five years of hands-on experience with refrigerant systems, HVAC/R, chillers, cryogenic units, or industrial refrigeration. Experience commissioning new refrigeration or HVAC systems. Industry background in cannabis, biotech, pharmaceutical, or food manufacturing strongly preferred Familiarity with MEP coordination, facility construction, or startup processes preferred Relevant technical certifications (EPA 608, HVAC/R trade school, or equivalent) strongly desired Ability to lift up to 50 lbs, use a ladder, and work in a confined space. Excellent written and verbal communication skills; proven ability to author technical SOPs and guides. Strong expertise in refrigerant circuit design, operation, and troubleshooting. Proficiency with equipment monitoring platforms (BMS, SCADA, IoT). Additional Requirements Must be at a minimum of 21 years of age. Must possess valid state ID. Must be able to obtain, and maintain, state badging requirements to work in the cannabis industry (requires background check and state review) Work Conditions Works in areas requiring exposure to varying temperatures, heat or cold, and/or wet, damp, or drafty conditions Hands-on work in mechanical rooms, refrigeration systems, and lab environments. Working in temperature-controlled and odor-rich environments. Works at heights, including on roofs, on scaffolding, up ladders, or in ceiling spaces Moves over sloping, uneven, or slippery surfaces Work overnight, weekends, and varying shifts Move through narrow, enclosed, or elevated spaces Work outdoors for extended periods of time Moves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds without assistance Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$70,000-$90,000 USD

Job Description Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ******************* How This Role Makes a Difference The Process and Systems Specialist, Clinical Delivery supports the design, implementation, and continuous improvement of operational processes and systems that enable the successful execution of patient-centered programs. This role will primarily contribute to the Future of Medicine Program and work closely with Clinical Delivery leadership and cross-functional teams such as Marketing, IT, Medical, Regulatory, and Quality. The Process and Systems Specialist will help translate program needs into efficient workflows, support the rollout of new systems, and ensure teams have the tools and processes they need to perform effectively. This is a hands-on role focused on execution, documentation, and providing subject matter support for systems and processes, with oversight and direction from Clinical Delivery leadership. This role requires familiarity with the clinical research industry, along with experience in patient recruitment, retention, customer service, or related operational areas. Candidates should bring strong organizational skills, be comfortable with technology, and the ability to support process improvements that keep the patient experience at the center of all work. How You'll Make An Impact Support the day-to-day operations of virtually based study coordinators and other clinical staff by identifying and escalating challenges and suggesting process solutions. Assist in the documentation and maintenance of processes and workflows designed to simplify daily work and keep the focus on patients. Provide system and process support to team members, including answering questions and assisting with training on key tools (e.g., call center software, CRM tools, calendaring systems, patient referral management systems, document repositories, etc.). Maintain and update process and workflow documentation, ensuring version control and centralized storage. Assist with day-to-day operational tasks such as pre-screening calls, scheduling follow-ups, and clearing backlogs of patient-specific work. Support the organization of team SharePoint folders and document systems. Conduct routine quality checks on team files and records, including participant calls, call center metrics, training record completion, informed consent documentation, and call script versioning. Monitor trends in customer feedback and share insights with leadership to inform improvements Help coordinate and schedule meetings with cross-functional partners to support process and system implementations. Track and respond to customer service tickets for timely resolution and escalate complex issues as needed. Perform additional duties as assigned to support Clinical Delivery operations The Expertise Required Comfortable working with technology and ability to learn new systems quickly. Strong attention to detail and organizational skills. Ability to follow processes and recognize opportunities for improvement. Professional communication skills and ability to work with diverse stakeholders. Proficiency in Microsoft Office (Word, Outlook, Teams, Excel). Ability to work independently while also collaborating effectively with team members. Strong problem-solving and critical thinking skills. Familiarity with research terminology and basic medical terminology. Ability to prioritize and execute a high volume of daily tasks. Adaptability to working in a fast-paced, remote environment Certifications/Licenses, Education, and Experience: Bachelor's degree in a science related field or the equivalent experience At least one year of experience supporting the work of patient facing teams Experience developing processes and identifying systems for a department experiencing rapid growth Fluency in English; Spanish a plus How We Work Together Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected salary range for this role is $50,000-$80,000USD per year. In addition to base pay, employees may be eligible for 401k, stock options, health and wellness benefits and paid time off. Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************