Virtusa jobs in Irving, TX - 211 jobs

Minimum 5-8 years of experience in IT Industry Working and core understanding of TIBCO BW, Active Space, Business Events and EMS is a must Preferred to have working in BW 5.x 6.x and EMS 6.x 7.x environments Strong UNIX skills Reviews and provides input to requirements design documents Develops or reviews detailed test plans Leads test case reviews Analyzes defect trends Coordinates defect review meetings Coordinates testing environment configurations and maintenance with TIBCO System Administrators, Developers, Infrastructure teams, Database team, Vendors, Project Managers Able to coordinate with onshore and offshore team members to their needs are met Ensures testing best practices and standards are followed that are produced by EA and Integration team

The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections. CSAT measurement & improvement: Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions. Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership. Stakeholder collaboration Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly. Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences. Compliance & documentation Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record. Outcomes & KPIs (program‑aligned) Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”) First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks. Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents. Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards. Qualifications: 2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes. Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders. Experience with ticketing/CRM tools and structured survey/feedback collection. Salary Range: $40,000 - $55,000 per year

Role: Director, Supply Chain Planning for Retail Roles & Responsibilities Leading Business Operations for Retail Supply Chain Planning 'Manage and guide the team of demand planners, supply planners and inventory analysts that provide supply chain planning business services to our retail customers - Forecasting, DC Ordering, Store Replenishment, Allocation, Promotional & Seasonal Planning and allocation as well as overall Inventory Management activities 'Responsible for the TCS supply chain planning team meeting and exceeding KPIs such as forecast accuracy, forecast bias, fill rate, store in-stock%, days of supply, aged inventory, shrink, etc. for our customers. 'Work with customer leadership across merchandising, planning, supply chain and store operations to forecast demand and inventory flow to work around DC and network capacity 'Lead and mentor the team to identify and execute continuous improvements across process, people and technology that drive efficiency and improvements to business KPIs 'Work with team leads to project workload impact of upcoming seasonality and help plan/ manage workload effectively to meet customer needs. 'Participate in customer senior leadership team meetings to provide an update on TCS performance for the supply chain planning functions, understand customer strategic priorities and implications for the supply chain planning function and translate that into actions for the TCS supply chain planning team. 'Mentor and guide the planning, buying and inventory analysis team members Business Consulting 'Provide thought leadership around best practices in supply chain planning for retail. 'Proactively work with sales teams for supply chain planning opportunities to define the solution and effectively position TCS capabilities in this area. 'Interface with industry analysts to detail our capabilities and experience in supply chain planning. 'Collaborate with other functions within TCS to conceptualize retail specific supply chain offerings 'Strong experience in retail supply chain planning functions, specifically forecasting, DC ordering & store replenishment, seasonal & promotions planning & allocation and inventory management 'Familiarity with warehousing processes 'Ability to work with senior customer leadership to report on performance and collaborate on upcoming events/initiatives 'Excellent problem-solving and analytical skills, self-starter 'Extremely strong communication & interpersonal skills to work effectively with customer leadership and various TCS departments to drive issue resolution, reach agreements, and collaborate on strategic initiatives 'Ability to create impactful presentations to articulate key messages to internal and customer leadership Good to Have 'Supply chain business consulting experience 'Experience working with and managing globally distributed diverse teams 'Knowledge of any of the leading SC planning solutions including BY, SAP, Oracle, Relex, o9, etc. Salary Range: $174,250 - $235,000 a year #LI-AD1

Job Title : AWS Neptune Expert Experience Required - 8+ Years Must Have Technical/Functional Skills AWS Neptune, Neo4j, S3, Snowflake, Graph database, AWS Cloud Key Responsibilities * Identify and select the data sources, Tables, Relationships between different entities in Snowflake. * Establish a secure connection between Snowflake and AWS Neptune via AWS service stack by securing extracted data storing in S3 for transformation before loading into AWS Neptune. * Collaborate with current platform team to understanding data structure to implement data extraction processes from Snowflake. * Load the extracted data into AWS S3 for graph model transformation. * Analyze the data, relationships, entities mappings to determine the necessary graph schema. * Design nodes, edges, and properties for the graph schema using entities definitions. * Implement the graph schema in AWS Neptune. * Creating indexes to improve query performance * Review and refine schema based on query patterns and performance based on mutually agreed design * Define the transformation logic using DBT. * Develop DBT models for data transformation. * Schedule and automate the ELT pipeline using DBT and Snowflake. Salary Range - $100000 to $140000 TCS Employee Benefits Summary Discretionary Annual Incentive Comprehensive Medical Coverage Medical and Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans Family Support Maternal and Parental Leaves Insurance Options Auto and Home Insurance, Identity Theft Protection. Convenience and Professional Growth Commuter Benefits and Certification and Training Reimbursement. Time Off Vacation, Time Off, Sick Leave and Holidays. Legal and Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Must Have Technical/Functional Skills * Lead workshops to understand customer's business imperatives, technology landscape and transformation priorities. * Lead ServiceNow implementation and digital transformation journeys for ITSM, ITOM, FSM, Data Migrations, catalog forms * Interfacing implementation teams, explaining customer requirements, to ensure a successful transition and delivery execution. * Experience in ITSM, ITOM, FSM, Data Migrations, catalog forms. * Experience leading large scale implementation and transformation programs is preferable. * Experience in Advisory, Consulting, and Solutioning HRSD, WSD and S2P is preferred. * Experience in collaborating with multiple stakeholders from within the organization, customers as well as partners. * Perform framework driven assessment to benchmark customer's maturity levels across specific domains & functions. * Consult clients on improving employee experience, HR Agent experience, optimizing workflows, and simplifying HR Service Delivery. * Map customers' business problems to ServiceNow solutions. * Present a PoV to customers on how to leverage the platform to address business priorities. * Prepare business case for ServiceNow driven transformation. * Craft a solution roadmap aligned with customer's business and technology strategy * Expertise ServiceNow deployments, ITSM, ITOM, FSM, Data Migrations, catalog forms , consolidations, upgrades, integration with other third-party systems, Orchestration. * Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. * Develop a design aligned with the Architecture and technical requirements. * Work with Architect and customers for the technical requirements, document them, play back and baseline. * Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams. Roles & Responsibilities Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. * Evolve business solutions, articulate as appropriate to client audiences. * Actively engages in Governance call, allowing to grasp the initial user requests' requirements effectively. * Collaborates with both internal and external stakeholders to enhance the story with relevant details, ensuring that the requirements are communicated in a clear and understandable manner for developers, thereby enhancing their productivity. * Closely collaborates with team leads and architects to facilitate the creation and documentation of appropriate solutions within the story. * Work alongside leaders to maintain awareness of the customer experience team's progress and achievements. * Diligently tracks all the stories that need to be delivered within a given timeframe. * Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements. * Experience defining and documenting governance processes and procedures and ensuring that the processes are followed Generic Managerial Skills, If any * Create and execute development plans as appropriate to meet changing needs and requirements. * Good Communication and presentation skills, Client handling * Thought leadership - Steer the team towards success by creating a trust environment. * Good at creating required information for Reporting and Dashboards In order to comply with U.S. laws and regulations applicable to this position, the person(s) hired must possess the ability to obtain US Security Clearance which requires that the person be a U.S. Citizen, a U.S. Permanent Resident (i.e., a "Green Card Holder"), or a Political Asylee or Refugee. Salary Range: $120,000 $140,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Senior DevOps Architect Required skills and Experience 1. BA/BS Degree in Computer Science or related technical discipline 2. 15+ years of relevant experience, with the last 3+ years in a DevOps/SRE organization in an Architect capacity 3. Expert with scripting languages - Python, bash (or equivalent), and Terraform 4. 2+ years of in-depth experience deploying production applications on K8S; detailed understanding of K8S scheduling, networking, security, load-balancing 5. Experience troubleshooting K8S environments 6. Experience in AWS 7. Knowledge of best practices and IT operations in an always-up, always-available mission critical service 8. Experience working in Agile/Scrum

General information Country United States State Texas City Dallas Job ID 46977 Department Finance And Administration Experience Level DIRECTOR Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements The Corporate Operations Director will work closely with the SaaS Adoption Experience Leader to coordinate and manage the overall SaaS Adoption Program, driving clarity, alignment, and execution excellence across teams. This role is ideal for someone with strong program management skills and a collaborative mindset. This person bridges the gap between high-level vision and operational execution, ensuring program objectives are translated into actionable plans, and those plans are executed. Deep expertise within SaaS environments and customer engagement and / or product management practices is essential. Success in this role requires comfort navigating ambiguity and a fast pace of change, maintaining focus, structure, and composure while adapting to evolving business needs. A Day in the Life Typically Includes: * Drive clarity on vision, priorities, and outcomes ensuring alignment to SaaS adoption goals. * Support the SaaS Adoption Experience Leader in planning, organizing, and tracking program activities across multiple workstreams, including product intelligence, scaled adoption, value measurement, etc. * Develop and maintain program documentation, including project plans, roadmaps, and deliverables to ensure successful execution of adoption program. * Design, orchestrate, and facilitate cross-functional collaboration and communication among teams such as Product, Customer Success, Enablement, and Analytics. * Coordinate program teams and build collaborative relationships with key stakeholders, including execu Implement and monitor program controls to ensure reliability, scalability, and quality of SaaS adoption initiatives. * Support knowledge sharing and team coordination to strengthen execution discipline and collaboration across teams, and especially to ensure alignment, dependencies, and risks across other corporate priorities. Basic Qualifications: * Experience in program & project management, program governance focused on SaaS customer engagement and solution adoption. * Experience communicating, presenting, and influencing; able to engage and align stakeholders, including senior leaders, without direct supervisory authority. * Experience developing and interpreting enterprise SaaS business models, customer value drivers, and how cross-functional teams collaborate to deliver business outcomes * Experience in project management and change management methodologies and tools (ClickUp, Microsoft Suite, etc.). * Experience coordinating cross-functional teams and managing stakeholder relationships. * Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future. * Travel Preferred Qualifications: * Experience supporting customer-facing programs or initiatives. * Experience working with customer success methodologies and user adoption strategies. * Experience with digital automation, analytics, or enterprise software environments. * Experience with product management, SaaS operations, or technical program management. * Familiarity with Infor's operating model. Location: Atlanta, GA or Dallas, TX (Hybrid - in office 3 days/week) About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.

Roles & Responsibilities * Facilitates Scrum ceremonies including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint. * Demos/Reviews, and Sprint Retrospectives. * Provides visibility into the Agile team's delivery plans and progress against plan to stakeholders. * Manages risk including dependency management, impediment removal and compliance with Enterprise. * Change Management and other policy requirements. * Applies metrics to assess team delivery, maturity, and performance and identifies and shares improvement opportunities with the team. * Partners with product stakeholders to ensure the team has a healthy product and Sprint backlog * Provides coaching and mentoring to the team for them to become high performing by collaborating, focusing on continuous improvement including cross-training, and sharing knowledge on scrum practices and Agile principles. * Leads scaled planning for the team including Pre Planning/Preparation and Program Increment Planning Events) and represents the team in Scrum of Scrums/Agile Release Train Syncsz. * Organizing and facilitating daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum/Kanban-related meetings. * Manage JIRA board and backlog for sprint execution. * Facilitate the inter-connection and dialogue between multiple intersecting development contracts to help promote a cohesive final product for the customer. * Assisting with internal and external communication, improving transparency, and information sharing. * Managing parallel application development and Project/Product implementation processes. * Assisting team with making appropriate commitments through story selection and task definition; identifying and removing impediments. * Preventing distractions that interfere with the ability of the team to deliver on release goals; facilitating discussion and conflict resolution. * Empowering the team to self-organize; improve the productivity of the teams; ensure that the team strives to make each increment of functionality potentially releasable code. * Tracking and communicating team velocity and sprint/release progress, maintaining process documentation. * Updating physical and electronic agile tracking systems to provide transparency on product backlogs and in-progress work; supporting Development Manager and Project/Product Managers as necessary. * Ensuring that development teams are practicing/following core agile principles of collaboration, prioritization, team accountability, and visibility. * Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $90,000-$100,000 a year

Must Have Technical/Functional Skills Looking for a highly skilled Generative AI Developer with deep expertise in designing, developing, and deploying GenAI solutions on Microsoft Azure and/or AWS. The ideal candidate will have hands-on experience in production-grade AI/ML systems, a strong understanding of LLM architectures, and the ability to architect scalable, secure, and cost-effective GenAI solutions across both cloud platforms. Roles & Responsibilities Key Responsibilities: 1. Solution Architecture & Design * Design and architect GenAI solutions using Azure AI (Azure OpenAI, Azure ML) and/or AWS AI/ML services (Bedrock, SageMaker, Comprehend, Lex). * Implement cloud-native architectures for LLM-based applications, including multi-cloud or hybrid deployments. * Define and manage MLOps pipelines for model training, deployment, and monitoring using Azure ML Pipelines or AWS SageMaker Pipelines. 2. Development & Implementation * Develop and fine-tune LLMs using frameworks like Hugging Face Transformers, LangChain, Semantic Kernel, or AWS LangChain SDK. * Implement prompt engineering, retrieval-augmented generation (RAG), and vector search using Azure AI Search, Amazon Kendra, or OpenSearch. * Build APIs and microservices to expose GenAI capabilities using Azure Functions, AWS Lambda, or containerized services. 3. Production Deployment * Deploy GenAI models using Azure Kubernetes Service (AKS), Azure Container Apps, Amazon EKS, or Fargate. * Monitor and optimize model performance, latency, and cost in production environments using Azure Monitor, AWS CloudWatch, and custom telemetry. * Implement observability, logging, and alerting for AI workloads across both platforms. 4. Collaboration & Documentation * Collaborate with cross-functional teams including data scientists, DevOps, and product managers. * Document architecture, design decisions, and operational procedures. * Provide mentorship and conduct code reviews for junior developers. Salary Range: $110,000 $140,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

* Provide solutions and model solutions based on client's needs, priorities, and industry leading practices * Assist in defining, designing, governing, and implementing SAP-centric solutions that enhance Order-to-Cash (OTC) business processes * Lead business workshops with key stakeholders and derive outcomes * Demonstrate strong interpersonal skills with excellent verbal and written communication * Be prepared to travel internationally for onshore responsibilities, including technology consulting, workshops, and training sessions * Ability to demonstrate the dependencies and integration with other SAP modules (e.g. FICO, SD, PP, QM, PM) * Provide contribution in project planning and execution according to objectives, specifications, schedules, and quality standards * Gather and organize business/user requirements and feasibility analysis * Perform application design for systems architecture and integration * Adopt best practices and architect innovative solutions to keep up in pace with the ever- growing needs of the business * Demonstrate strong problem-solving skills and provide production support to business with primary focus oriented towards ensuring business continuity, enabling efficient solutions, providing utmost customer satisfaction, and meeting SLAs * Develop implementation schedules, system implementation planning, and execution. * Ensure project success criteria are met * Builds strong relationships with IT/business peers and management to best meet company goals and objectives Qualifications: * Demonstrates an understanding on how to support large global, consulting led OTC business transformation program delivery with proven track record and a deep understanding of business values of transformation programs/objectives * Ability to speak business language, guide business counterparts towards the right SAP solution and translate business requirements into technical requirements * Demonstrates knowledge of end-to-end Order to Cash business processes including Sales Order Processing including Sales Order Creation, Pricing, Customer Master setup, Account Determination, Delivery Processing (shipping, shipment), Customer Invoicing including revenue recognition, and Integration to EWM / TM * Proven ability to lead and speak of SAP OTC functionality as it related to business processes * Has an understanding of industry specific KPI's and benefits of S/4HANA functionality to enable the business * Understanding of integration with other business processes - between Sales and other functional areas with specific reference to production and material movement / logistics * Working knowledge of configuration and features of key S/4 HANA based OTC structures * Demonstrates knowledge in SAP SD modules and understanding of integration with other modules * Provide accurate estimates, timeline and ability to self-direct and mentor/manage teams and client. * Ability to be hands on if required and mentor junior team members * Ability to leverage and build assets/accelerators and thought leadership * Excellent interpersonal and teamwork abilities, capable of building and maintaining strong client relationships * Demonstrated experience in managing transformational initiatives. * At least three (3) full life cycle implementations as an ERP Project Manager with multi-module implementations (Finance, Sales, Production, Purchasing, Warehouse) * A minimum of eight (8) years prior transformational ERP consulting or equivalent industry experience * At least three (3) years' experience in proposal and business case development * Experience managing 5 to 10 resources * Willingness to travel up to 100% * Bachelors degree or equivalent required TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $183,300 - $240,600 a year #LI-NK1

Must Have Technical/Functional Skills * Primary Skill: Core Java * Secondary: Mule ESB * Tertiary Skill: Splunk * Experience: Minimum 10 years Roles & Responsibilities * Bachelors degree in Computer Science, Information Technology, or related field * Proven experience in production support or a related role. * Experience in supporting Java/Java web services based applications with high volume transactions. * Working knowledge of Splunk and Dynatrace tools to identify issues in production quickly. * Basic knowledge of using Unix/Linux commands to login into servers, fetch logs, copy/delete files, run shell scripts. * Strong analytical and problem-solving skills. * Familiarity with incident and problem management processes. * Excellent communication skills and ability to understand customer based requirements and expectations. * Strong documentation skills. Highly effective at driving process improvement based on lessons learned analysis. * Ability to work effectively in a team environment and independently. * Willingness to work in shifts and provide weekend support on a rotational basis. * Strong Mulesoft experience ( 4.X and up). * Web Services ( SOAP, REST etc), Windows Services experience. * Strong RDBMS experience ( SQL Server, Oracle or DB2 etc0. * Hands on or strong knowledge with Autosys job scheduling. * Experience with Remedy, Service now, JIRA in creating/updating/closing incident tickets. * Executing BladeLogic scripts to route traffic/recycle JVMs/enable/disable MQs Routing traffic using AIC tool. * Experience in using SoapUI/Postman tool to test SOAP/REST APIs. TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $110,000 - $120,000 a year

Primary responsibility will be to create Supply chain and Sourcing & Procurement growth strategy, execute strategy by capturing new accounts, deliver growth and revenues as per plan, large contract closures across customers spanning industries / regions in NA. Key Responsibilities will include: * Create, develop, and deliver the growth strategy for SCM and S&P in North America * Have a good understanding of competition (their strength and weakness) and their sales strategies to create a differentiated winning proposition for TCS * Acquiring new logos/business by working in a collaborative manner with TCS North America sales teams & Business Group / Industry Service Unit teams * Responsible for building New / existing Customer relationships and business with a focus on Value Articulation and Right Positioning of SCM and S&P Solutions and Offerings * Responsible for Business Development, Demand Creation, Demand Capture, Customer relationship, Driving Opportunity Pipeline & Management, and meeting yearly Sales Targets * Have deep understanding of industry specific SCM and S&P processes, precipitate client pain points and develop specific solutions addressing customer's needs * Have a good understanding of the addressable market, macro/micro market trends, competition, emerging industry challenges etc. * Expert in shaping large deals in the North American market across existing TCS customers and new customers * Increasing the visibility of ECBO-SCM & Procurement solutions in the NA market for interactions, anchoring discussions, and leveraging partner community * Lead, Train and Coach team members (if applicable) and ensure that they meet their targets. * Monitor and evaluate team members' performance * Conduct and participate regular sales review meetings to discuss targets, performance, and win strategies. * Review MSA/contracts for onerous (critical) clauses before signing off. Flag off risks to mitigate Qualifications: * Postgraduate / Graduate with Preferably MBA Sales & Marketing. * Any certification in the field of SCM will be an added advantage * Candidate with thought leadership and widely acknowledged in the SCM & S&P industry will be an added advantage * Functional knowledge and a big picture view of supply chain platforms, processes and data, and business operations * Good understanding of shared services and outsourcing industry nuances etc. * Good understanding of RPA solutions and technology enablers used in SCM and S&P processes including Analytics, Gen AI, and Agentic AI solutions if applicable Salary Range: $198,328 - $260,416 a year #LI-MG2

The Fulfillment Executor is responsible for managing and tracking end-to-end order fulfillment activities to ensure timely and accurate completion of service connection and disconnection requests. This role involves submitting orders into the order management system, proactively monitoring fulfillment progress, and coordinating with internal teams and external vendors to resolve issues and meet customer and organizational requirements. Key Responsibilities * Submit, monitor, and track service connection and disconnection orders through the AT&T order management system to ensure on-time and accurate fulfillment. * Actively manage order lifecycles, identifying risks, delays, or discrepancies and taking corrective action as needed. * Coordinate with internal teams (operations, provisioning, billing, engineering) and external vendors to resolve order-related issues. * Maintain accurate and up-to-date fulfillment records in tracking systems and internal databases. * Prepare regular status reports, dashboards, and updates for stakeholders and management. * Ensure compliance with organizational policies, service-level agreements (SLAs), and customer requirements. * Provide timely communication to stakeholders regarding order status, exceptions, and resolutions. Required Qualifications * Degree or equivalent work experience in operations, telecommunications, or a related field. * 1+ years of experience in order fulfillment, service provisioning, operations support, or a similar role. * Strong organizational and time-management skills with the ability to manage multiple orders simultaneously. * Strong written and verbal communication skills for effective stakeholder coordination. * Proficiency in Microsoft Office tools (Excel, Outlook, Word); experience with tracking or reporting tools is a plus. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical and Health, Dental and Vision, Disability Planning and Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits and Certification and Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave and Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $55,000 to $65,000 per year

Must Have Technical/Functional Skills * 7+ years of experience in customer engagement or client management roles. * Proven track record of managing large-scale engagements in telecom or technology domains. * Strong communication, negotiation, and stakeholder management skills. * Ability to handle multiple projects simultaneously and work under pressure. * Familiarity with project management methodologies and tools. Roles & Responsibilities * Serve as the primary point of contact for customer engagements. * Manage end-to-end delivery of projects, ensuring timelines and quality standards are met. * Build and maintain strong relationships with clients to drive satisfaction and retention. * Collaborate with internal teams to align solutions with customer needs. * Identify opportunities for process improvement and upselling additional services. Generic Managerial Skills: Project Management, Client Management Salary Range: $100,000-$120,000 a year

Must Have Technical/Functional Skills expertise in routing (BGP, OSPF, EIGRP), switching (VLAN/VxLAN, STP, Spine-Leaf), multicast (PIM, IGMP), Cisco Nexus, trading systems (FIX, ITCH, OUCH), network monitoring (PCAP, Corvil, SFlow), and Python automation Roles & Responsibilities * 15+ years plus experience (we prefer experienced, disciplined and mature candidates) * Strong Network engineering and project delivery experience * Advanced knowledge of routing and switching protocols; * Experience with Unicast: EIGRP, OSPF, BGP, NAT, IPSEC and GRE * Experience with Multicast: PIM, RP, MSDP, IGMP v2, v3 * Experience with Switching: STP, PC/vPC/MLAG, CDP/LLDP, QoS, HSRP/VRRP, VLAN/VxLAN, Spine and Leaf infrastructures. * In-depth experience with Cisco Nexus network switching, routing hardware and software * Knowledge of network monitoring PCAP decoding tools landscape (Corvil, SFlow, timestamping (PTP) preferred but not required) * Knowledge of Algorithmic/DMA/HFT and trading platforms and how the trade lifecycle operates * Solid understanding of market venue, exchange protocols (binary, FIX, ITCH,OUCH, Pillar, etc.) and trading systems across multiple asset classes * Strong scripting and automation experience (Python preferred but not required) * Excellent communication skills; ability to perform under pressure and detail oriented Salary Range: $150,000 to $170,000 per year

Must Have Technical/Functional Skills * Primary Skill: ABAP, SAP PI PO, Hands on AP, GL, FA modules, ECC * Secondary: SAP UI5 Development * Experience: Between 8 to 18 years Roles & Responsibilities Should have experience in SAP Functional and Technical exposure on AP,GL and FA functional areas, also should have a good understanding of SAP best practices with both technical skills and a background in enterprise architecture with innovative solution propositions TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $110,000-$130,000 a year

General information Country United States State Texas City Dallas Job ID 46905 Department Alliances Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements The Partner Account Manager (PAM) is aligned to specific partners and accountable for the partner relationship and for planning and executing across all relevant business models and the entire partner lifecycle. The PAM will drive engagement with managed partners and Infor field sales for business planning, execution and governance. This role manages the partner go-to-market strategy, to select, enable, and empower key partners to drive success through business planning and demand generation. The PAM will own the full partner sales cycle including partner alignment through to opportunity execution and partner growth. A Day in the Life Typically Includes: * Maintain an active partner engagement, ensuring they are enabled to nurture and develop customer relationships, driving growth and maximizing revenue. * Develop joint business plans, go-to-market strategies and lead generation opportunities with partners. * Leverage the Infor Partner Network (IPN) program to help the partner expand in markets and industries where they are comparatively advantaged. * Guide partners through structured learning journeys, ensuring they obtain comprehensive training and achieve necessary certifications. * Drive cross-functional collaboration across Sales, Marketing, and Enablement to support partner success and enhance competitive win rates while executing the joint business plan across relevant business models. * * Engage in hosting regular Quarterly Business Reviews (QBR's) with Partners and appropriate Infor stakeholders driving productivity and performance insights to optimize growth strategies. Basic Qualifications: * Experience in developing Ecosystem, Industry and micro vertical sales relationships. * Experience developing and executing partner led strategies, driving growth and profitability. * Experience building engagement programs and marketing support for strategic Partners. * Experience building effective executive relationships, nurturing and developing mutually beneficial partnerships and outcomes. * Travel requirements: 50% Preferred Qualifications: * SaaS/Cloud/ERP sales experience in a partner/channel ecosystem. * Partner account manager experience. Location: Hybrid - 3 days in office (Dallas, TX; Alpharetta or Atlanta, GA) About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.

As an experienced Software Engineer working for our leading client, you serve as member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. Depending on the team that you join, you could be developing mobile features that give our customers and clients more control over how they bank with the client, strategizing on how big data can make client trading systems quicker, creating the next innovation in payments for merchants, or supporting the integration of client's private and public cloud platforms. Design and develop scalable and resilient systems using Java or Python to contribute to continual, iterative improvements for product teams Executes software solutions, design, development, and technical troubleshooting Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Mandatory SkillsJavaSpring boot . '850328

OSP/Carrier Project Manager Must Have Technical/Functional Skills * OSP/Carrier Project Management * Telecom Network Migration (Copper to Fiber) * Cost and Schedule Management * Risk Management and Mitigation * Stakeholder Communication and Reporting * Change Control and Acceptance Criteria * Telecom Protocols (TDM, IP, VoIP) * Mapping Tools (GIS, AutoCAD) * Network Inventory and Assessment Tools Roles & Responsibilities * Identify In-Service Wire Centers and legacy AT&T 9-1-1 services. * Map copper-based connections and CAMA trunks to PSAPs. * Perform inventory and assessment of current PSAP services and physical plant. * Assess nearest fiber service and evaluate cost, schedule, and engineering impacts. * Plan for service transition to ESInet or IP-based Legacy 9-1-1 services. * Develop Wire Center Transformation and Decommissioning Assessment and Remediation Package. * Review and approve remediation packages and communicate timelines to PSAPs. * Assist AT&T Public Safety Program Manager in project planning and initiation. * Coordinate resources and team activities across internal and external stakeholders. * Manage cost, schedule, and risk throughout project lifecycle. * Maintain stakeholder communication and prepare project updates and reports. * Ensure quality assurance and compliance with AT&T standards. * Oversee implementation and transition from copper to fiber-based connections. * Maintain comprehensive documentation and conduct project closure and evaluation. Generic Managerial Skills, If any Project Management Education Bachelor of Science or Bachelor of Arts Degree Salary Range: $85,000 - $100,000 a year #LI-DM1