Visa jobs in New York, NY - 1141 jobs

A leading global bank is seeking a Sr. Analyst for Wealth Relationship Management in New York. The role involves building and deepening relationships with affluent clients, tailoring financial solutions to their needs. Candidates should have 5-8 years of experience, possess strong analytical and communication skills, and be familiar with financial planning software. Competitive salary and robust benefits package offered, including medical coverage and retirement plans. #J-18808-Ljbffr

A leading financial services firm seeks an experienced Wealth Relationship Advisor to enhance client relationships and provide investment advice in Brooklyn, NY. Candidates should have a strong background in financial services with 5-8 years of experience, alongside essential licenses and a commitment to compliance. This full-time position offers a competitive salary of $70,000 and benefits including medical coverage, 401(k), and paid time off. Join a dynamic team focused on excellence in client service. #J-18808-Ljbffr

The Wealth Relationship Mgmt. (Branch) Sr. Analyst SAFE Act is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work‑flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in‑depth understanding of how areas collectively integrate within the sub‑function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities Identify, build and deepen relationships to gain incremental wallet share of the affluent and High Net Worth segment through the use of financial planning and excellent discovery and profiling skills. Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling. With the support of product specialists, intuitively recognize and understand a client's banking, credit and investment needs and goals in order to provide holistic financial solutions. Provide regular value‑added engagement with clients-High touch, face‑to‑face meetings at client's preferred location, consistent communication, access to seminars, etc. Master referral opportunities to grow portfolio. Proactively source, acquire and expand high‑value customer relationship by maximizing sale and service opportunities. Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.) Organize client events to enhance client bonding. Acquire new clients through converting referral leads. Manage client follow‑up and adhere to all Regulatory and Compliance operating procedures. Ensure that KYC/AML and other compliance norms are strictly adhered to. Partner with all roles on branch team to ensure all clients have a positive in‑branch experience. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications 5-8 years of experience Strong analytical and financial skills Strong verbal and written communication skills Organized with strong attention to detail Knowledge of Microsoft Office (Excel, Outlook, and Word) and experience using NaviPlan Select or similar financial planning software preferred Basic understanding of investment and financial planning strategies preferred Must be a self‑starter, problem solver and a goal‑oriented team player able to work without direction Required current US FINRA Registration: SIE, Series 6, 63, and 65 OR Series 7 and 66 or equivalent. Must meet ALL US FINRA Registration requirements within 150 days of starting in the role. Insurance Group 1 required. Must obtain within 120 days of meeting all US FINRA Registration requirements if not already held. This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before referring interested clients to Citibank for their mortgage needs, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures. Education Bachelor's/University degree or equivalent experience Benefits In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Primary Location: Brooklyn, New York, United States Salary Range: $88,400.00 - $132,600.00 Anticipated Posting Close Date: Nov 26, 2025 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr

You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. How will you make an impact in this role? The Senior Executive Assistant role plays as a critical support function within American Express Technologies (AET). This individual will report directly to the Executive Vice President of U.S. Consumer Services & Enterprise Digital Technology and will collaborate across Technology and business executive offices. The Senior Executive Assistant will interact with executives and senior management from various business units across American Express. The candidate should demonstrate strong executive presence, and an ability to act strategically in an information intensive and fast-paced environment. They should be able and comfortable prioritizing activities for the EVP and facilitating on their behalf. The Senior Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required. A successful candidate must be a strong multi-tasker, self-starter, and adaptable. Minimum Qualifications: Excellent organization and time management skills Ability to work independently and influence others as needed Proven track record of maintaining high integrity and confidentiality Proficient in Word, Excel, PowerPoint, Outlook Experience with coordinating travel, expense reporting Team player with positive outlook and can-do attitude Strong verbal and written communication skills Ability to manage multiple daily requests and perform tasks with high accuracy Preferred Qualifications Self-motivated and able to take ownership of issues and projects Thrives in a fast-paced and dynamic environment Ability to step outside of the scope and accountability of principal responsibilities Creative problem solving Experience with any of the following business applications: Ariba, Confluence, Concur, WebEx Experience in event planning Responsibilities include: Organizing and maintaining complex and changing calendars and managing conflicting time requirements Coordinating, preparing, and reconciling expenses Coordinating logistics and arrangements for regular and ad hoc internal or external meetings and events Undertaking proactive follow-ups on critical to-dos in order to effectively meet deadlines/commitments Coordinating payroll, real estate, compliance, and other administrative/project work activities Actively supporting planning for team building and employee engagement activities Managing team contact lists, organization charts, PTO tracking, and reporting Ad hoc support for EVP and Director Assistant in preparing presentation materials and analyzing data

A leading global financial services company is seeking a Portfolio Manager in New York to manage high-net-worth clients' investments. Responsibilities include daily portfolio management under senior guidance, contributing to investment strategies, and interacting with clients. Candidates should have 6-10 years in asset management, a strong academic background, and excellent communication skills. This full-time role offers a competitive salary range and a comprehensive benefits package. #J-18808-Ljbffr

The Banker is a senior level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The VP Banker also serves as an intermediary in trading for clients. The overall objective of this role is to act as a strategic advisor to our clients by formulating investment strategies and raising capital for clients. Responsibilities: * Assume significant levels of responsibility for the various phases of project and transaction execution, new business development and overall growth of the firm * Work closely with clients on financing transactions and guide them through the capital raising process, including leading due diligence and drafting sessions and preparing them for an equity or debt offering * Work with clients, senior-level team members and outside professional advisors on M&A and special situation transactions * Responsible for drafting situation analyses, pitch materials, information memoranda, investor and management presentations and oversee work being performed by analysts & associates assigned to projects Qualifications: * 6-10 years of experience * Experience in the Financial Services industry, specifically within Banking * Degree in Finance or closely related areas of Business Administration * MBA or Master's Degree in Business preferred * Comprehensive knowledge of the corporate banking business and its related products, pertinent regulations and lending and credit approval processes * Consistently demonstrates clear and concise written and verbal communication skills * Experience with large corporate clients, capital markets products, derivatives, credit, cash management, trade, finance and securities products * Series 7 and 63 preferred Education: * Bachelor's degree/University degree or equivalent experience * Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. * ----------------------------------------------------- Job Family Group: Institutional Banking * ----------------------------------------------------- Job Family: Investment Banking * ----------------------------------------------------- Time Type: * ----------------------------------------------------- Primary Location: New York New York United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $250,000.00 - $275,000.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: Nov 21, 2024 * ----------------------------------------------------- Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, ad an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. WHO WE ARE: American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design. ABOUT THE ROLE: At American Express Global Dining, we are tackling hard problems with elegant solutions and scaling very quickly. As a Staff Software Engineer, you will play a crucial role in taking our product and engineering team to the next level. We are seeking ambitious builders who are eager to launch exciting features for our restaurant partners and diners. The ideal candidates elevate the teams around them by providing technical mentorship, setting their team's technical vision, and adapting their role to address gaps and reduce risk. You have the toolkit to work on complex and unknown problems under pressure or at speed. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry. Minimum Qualifications: * Bachelor's degree in computer science, computer science engineering, or related field * 8+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment * 3+ years of experience working as a Software Engineering Staff Engineer / Architect * You are a self-starter but very comfortable working closely with a team * You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Design, Sales and Account Management teams You have strong expertise with the following: * Strong experience with a backend programming language, Python & Java Web frameworks preferred * SQL / MySQL / Postgres * RDBMS and database design * Unit / Functional Testing * Linux / UNIX * Implementing and building APIs * Monitoring system performance * Leading and growing teams of fellow engineers through complex deliveries * A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader * A passion for documenting how systems work Big Plus if you have: * History of building and maintaining systems at large scale * Ability to effectively interpret technical and business objectives and challenges and articulate solutions * Willingness to learn new technologies and exploit them to their optimal potential * Experience with and understanding of the Resy suite of applications At the core of Software Engineering, every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: * Agile Practices * Porting/Software Configuration * Programming Languages and Frameworks * Business Analysis * Analytical Thinking * Business Product Knowledge * Python/MySQL Experience * SQL Performance tuning * Microservice architectures * AWS - EC2 / RDS / S3 / SQS * Kafka / Celery / Flask / Django / Supervisord / MongoDB * Dev-ops experience * Jira / Clubhouse.io or other project management tool * Payment systems experience * Websockets experience * You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The objective of the Global Commercial Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk (OR) within Business Unit (BU) processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. How will you make an impact in this role? Global Commercial Services is looking for a Director of Control Management - Risk Assessment to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director Control Management - Risk Assessment will: + Provide additional identification of risks throughout business processes and systems (along with business process owners) + Lead and develop a team of Control/Risk Management professionals across various markets/office locations + Facilitate Business Units in their risk assessments performance (e.g., Risk Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates) + Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key Operational Risk (OR) trends, activities, and events to senior management, to facilitate informed decision-making + Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing + Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes + Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) + Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG) + Champion risk management practices within the business + Be a key thought leader for sharing insights, better practices, themes, etc. across the enterprise **Required Qualifications:** + 6 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities + Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts + Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards + Experience within financial services industry + Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively + Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds **Preferred Qualifications:** + Bachelor's Degree in Finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous + Experience in at least one of the following: + Providing identification of operational risks throughout business processes and systems + Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met + Enhancing risk assessments and associated methodologies + Leading independent control monitoring, including identification of control improvements + Identifying areas of risk for intervention, including conducting independent quality assurance and process testing + Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes + Experience leading teams in a fast-paced environment ORMCM **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Operations **Primary Location:** US-New York-New York **Other Locations:** US-Arizona-Phoenix **Schedule** Full-time **Tags** ORMCM **Req ID:** 25023719

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Vice President, Enterprise Operations - Network Service Assurance Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Data Center & Network Services organization is looking for a Vice President, Enterprise Operations - Network Service Assurance. This role is responsible for leading the strategic planning, execution, with service assurance. This role demands a visionary leader with deep expertise in networking technology, operational support, and a strong focus on operational excellence. Responsibilities Incident & Problem Management - Lead the response to major incidents, ensuring quick resolution and minimal impact. - Coordinate root cause analysis (RCA) for network outages or degradations. - Drive post-incident reviews and implement corrective/preventive actions. Performance Analysis & Reporting - Analyze network performance trends, KPIs, and usage patterns. - Generate regular service performance reports for internal stakeholders and customers. - Identify degradation or anomalies in service performance before they become critical. Cross-Team Collaboration - Work closely with NOC, engineering, operations, and vendor teams to address service issues. - Act as a central point of contact for service quality-related escalations. - Coordinate with product and planning teams to ensure new services are launched with the proper assurance processes. Tooling and Automation - Evaluate, implement, and maintain service assurance tools (e.g., Gluware , SevOne, etc.). - Advocate for automation in fault detection, diagnostics, and recovery processes. Service Lifecycle Management - Ensure new services and network changes are properly tested and monitored. - Oversee the integration of new technologies into existing assurance processes. Continuous Improvement - Proactively identify areas for service improvement and drive initiatives to enhance reliability and customer satisfaction. - Maintain quality assurance standards for network services. Compliance & Risk Management - Ensure service assurance activities comply with regulatory and security standards. - Support audits and ensure proper documentation of service performance and incident handling. All About You (Qualifications) - Degree in Engineering, Telecommunications, or a related field (Master's preferred). - 10+ years experience in network implementation and operations, with significant leadership exposure in multinational environments. - Demonstrated success in managing large-scale, cross-border projects. - Strong leadership and people management skills. - Excellent communication and stakeholder management abilities. Work Environment The SA will be a fast-paced, dynamic environment, often requiring quick decision-making and problem-solving. The role may involve working in a command center setting, monitoring systems, coordinating with various teams, and ensuring optimal network performance and security. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: · Abide by Mastercard's security policies and practices; · Ensure the confidentiality and integrity of the information being accessed; · Report any suspected information security violation or breach, and · Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** New York City, New York: $240,000 - $396,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Experience Design Job description The Services New Product Development team within Mastercard Foundry drives innovation in B2B and B2B2C digital products, leveraging Mastercard data and data modeling capabilities to develop, validate, and de-risk user-centric solutions for complex business challenges. We are looking for an experienced Product Designer passionate about joining our rapidly growing, highly-innovative New Product Development team to deliver innovative, user-centered product experience solutions for net-new data products with in-depth knowledge and experience of product design. You will collaborate within a cross-functional team, including data scientists, engineers, product managers, and other subject matter experts. Together, you will contribute to the rapid iterations of B2B and B2B2C data product concepts, prototypes, and MVPs (Minimum Viable Products), de-risking solutions by testing and validating desirability, usability, and feasibility. Each design and development cycle follows a rapid design-test-redesign process, ensuring continuous user feedback and optimization within business and technical constraints. Our products delivered as web-, mobile- applications, and voice interfaces, including dashboards with widgets, chatbots, CMS, and more, all in service of solving complex business challenges encountered by our customers. * ----- Role * Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking) * Help define the next generation of data and data-driven products - and through doing so, help shape the future of Mastercard and its growth * Help de-risk the net new data product concept by conducting user research or assisting technical experiments to validate desirability, usability and feasibility. * Design product solutions to present complex data in a meaningful and digestible way. * Participate in "Design Thinking" workshops - collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products * Work on future state conceptual designs, driving experimentation that improves the quality of product design overall. * Work closely with key partners from brand & marketing, to drive delightful and highly usable transactional experiences. * Work closely with our technology teams, leveraging modern presentation layer practices such as adaptive/responsive web and current and forward thinking technologies. * Explore the "art-of-the-possible" * Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers. * Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base. All about you: Required Experience / Knowledge / Skills (Core) Interaction Design: * Experience developing User Personas and user journeys to inform product design decisions * Experience in rapid prototyping (Lean UX and Design Thinking) * Experience in the implementation of creative, useable and compelling visual mockups and prototypes. * Experience of design-experiences across multiple media * Experience using prototyping/wireframing tools such as Figma, Sketch, Adobe Experience Design, Adobe Illustrator etc. * An understanding of complex information architectures for digital applications ''Nice to have'' additional experience * Visual Design * UX Research * Data Visualization Candidate * Passionate about the possibility of data driven experiences * Over 2 years of experience working in a world-class CX team * Experience working/multi-tasking in a fast-paced environment * Empathetic champion of the user * Demonstrable knowledge of usability best practices * Bachelors or Masters Degree in Design for Interactive Media, or equivalent experience * World-beating portfolio covering multiple form-factors: desktop; tablet; mobile; wearable; other * Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and technologies to maximize design possibility. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $119,000 - $190,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, U.S. Small Business, Microbusiness Growth Products & Services Overview: Mastercard's North America (NAM) Small Business Segment team leads efforts to support small businesses across the U.S. and Canada. Within this group, the Financial Inclusion & Access to Capital team focuses on empowering microbusinesses, which are businesses generating less than $500,000 in annual revenue or employing fewer than 10 employees, through strategic partnerships and customer engagement. Microbusinesses represent approximately 80% of the 34 million businesses in the U.S. By delivering tailored payment solutions that our customers can offer to their small business, we help address the unique challenges microbusinesses face in accessing financial tools. These businesses are vital to local economies but often face barriers and benefit from solutions designed to help them thrive. We are seeking a seasoned product leader to drive the growth and commercialization of solutions for the microbusiness segment. The Director of U.S. Microbusiness Growth Products & Services will report to the Vice President of Financial Inclusion & Access to Capital and lead strategic initiatives that unlock value for microbusinesses. This includes developing and executing go-to-market strategies for carded and non-carded solutions, expanding acceptance, and driving innovation aligned with Mastercard's broader priorities. The ideal candidate is passionate about advancing product growth, highly motivated, analytically minded, and commercially focused. Role: * Lead the end-to-end U.S. microbusiness acceptance strategy, including partnerships, narratives, and solutions to grow revenue and gain market share * Identify and execute strategic initiatives that advance Mastercard's growth strategy by capturing the secular shift from cash, check, and ACH to electronic/card payment solutions * Drive commercialization and go-to-market execution for microbusiness solutions (e.g., instant payouts), ensuring alignment with customer needs and market dynamics * Analyze customer needs, anticipate market trends, and conduct competitive analysis to inform strategy * Partner with sales, account management, and product teams to deliver simplified onboarding and low-cost acceptance solutions * Collaborate with cross-functional teams (Product Sales, Legal, Loyalty, Services, and New Payment Flows) to embed microbusiness needs into broader initiatives * Engage with customers to gather feedback and identify opportunities for continuous product improvement * Identify new growth opportunities within and beyond Mastercard, assessing strategic and financial impact * Represent microbusiness initiatives internally and externally, influencing senior stakeholders and driving alignment All About You: * Proven experience in product management, go-to-market strategy, and commercialization * Strong understanding of small business pain points, with a focus on microbusinesses and new entrepreneurs * Experience with card solutions, card acceptance, and/or digital payments is preferred * Strong customer focus and ability to translate insights into actionable strategies * Analytical thinker who uses data to drive decisions and solve problems * Operates with urgency to drive the delivery of tangible outcomes * Excellent communicator with the ability to influence across all levels and collaborate cross-functionally * Bachelor's degree required; MBA preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Director, Regulatory Compliance Overview Mastercard is a technology company in the global payments business, connecting cardholders, customers, financial institutions, merchants, governments and businesses worldwide. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Mastercard has been rapidly expanding its wide range of payment solutions by increasing worldwide connectivity in the account-to-account space, enhancing compliance capabilities and offering more robust foreign exchange tools. Mastercard is seeking an experienced regulatory compliance professional to join our Global Regulatory team to lead the Americas regulatory compliance program for our cross-border account-to-account business. This position is integral to a Mastercard strategic initiative and will report to the Senior Managing Counsel, Regulatory. The ideal candidate is a compliance champion and proven leader with deep experience in building and supporting compliance management programs and a background in payments and financial technology. Role The Director, Regulatory Compliance will lead a team charged with executing the regulatory compliance strategy for our account-to-account cross-border activity in the Americas to ensure compliance with money transmission and other payment services regulations. The role will be responsible for developing and implementing enhancements to the global regulatory compliance program, and will require strong leadership, collaboration and execution to ensure regulatory compliance across the business. Key activities include: - Lead the development and execution of global regulatory strategy for cross-border account-to-account business - Manage global team of regulatory compliance professionals to meet local regulatory compliance requirements - Oversee quality assurance and testing process for regulatory compliance functions - Design and implement parameters for key risk indicators for escalation to senior management - Partner closely with AML Compliance, Finance, and other business units to meet regulatory compliance obligations - Manage ongoing supervision and examinations - Enhance and maintain regulatory compliance risk assessments - Maintain strong industry knowledge of regulations, changes, trends and impacts to the business All About You - Proven experience developing and managing regulatory compliance programs for large bank or non-bank financial institution - Proven success in navigating a multi-national organization and operating effectively within a diverse multicultural organization - Knowledge of US, Canada, and Mexico payment services regulations and license requirements is preferred, including US state money transmission laws and regulations issued by FinCEN, FINTRAC, CNBV - Self-starter / motivated to work independently and as an effective team member - Experience managing regulatory supervision is a must - Proven success in navigating a multi-national organization and operating effectively within a diverse multicultural organization - Excellent written and verbal communication skills in English a must; Spanish strongly preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. **Pay Ranges** Miami, Florida: $135,000 - $216,000 USD Atlanta, Georgia: $135,000 - $216,000 USD New York City, New York: $162,000 - $259,000 USD

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Manager, Benefits will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). This person is a key contributor in designing, implementing, and evaluating programs while collaborating with internal and external stakeholders to enhance employee benefits and policy offerings. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading strategic and complex benefits programs. Responsibilities: * The Benefits Manager will be responsible for overseeing strategic projects for the benefits team within the organization, including leave of absence and policy strategy * Serve as key contributor to manage and execute on a range of complex initiatives and projects * Co-create health and well-being plan design and strategy, including health and welfare benefits, prescription drug plan, and leave of absence * Evaluate benefits data to develop insights, make recommendations, create solutions and drive continuous improvement with measurable outcomes; develop regular reports on program status and results * Project lead for various benefits to lead the team through all phases of design, development, communication, and implementation, ensuring key milestones are achieved on target * Act as a center of expertise for team members, stakeholders and other colleagues across regarding benefit programs and practices * Remain knowledgeable and up-to-date regarding relevant regulations and market trends * Stay current with industry best practices and legislative changes to ensure programs are effective and compliant * Partner with internal stakeholders, such as CEG (Human Resources), legal, operations and management, and external partners; create strong relationships to support the successful review and implementation of programs Minimum Qualifications: * Minimum of 5 years' industry experience in corporate benefits and/or benefits consulting, including benefits strategy, policy management, financial management and vendor oversight * Bachelor's degree in Human Resources discipline or strong background in strategic benefits leadership * Proven project management expertise and a demonstrated ability to manage priorities effectively while driving results * Strong understanding of the key drivers of benefit plan design development and program changes in current market environment * Experience managing health and welfare, well-being and retirement benefits, including strategy, program delivery and vendor management * Experience managing pharmacy benefits, including coalition partnerships, strategy, and vendor management * Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans * Ability to handle escalations and resolve issues in a timely and effective manner * Sound judgement in safeguarding confidential and sensitive information * Strong background in process improvement, operations, legislation, and vendor management * Significant experience in project management, with superior organization and planning skills and keen attention to detail * Ability to work independently and collaboratively to identify and pursue strategic business objectives * Excellent communication and presentation skills including technology tools such as Excel and PowerPoint * This role is hybrid and required to be based out of the New York office Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? Global Infrastructure (GI) is a team of 4,500 colleagues and contractors globally, making it the largest organization within Technology. Its mission is to deliver a secure, stable, and scalable infrastructure that enables Technology to be predictable, transparent, efficient and offer the best-in-class experiences. The Manager Assistant will report directly to GI's Chief of Staff and help execute on all aspects and deliverables of GI's Executive Office, which is headed by GI's Executive Vice President (EVP). In this role, the Manager Assistant will be responsible for ensuring the effectiveness and efficiency of the leadership team's operating rhythm and delivery of goals. This is a great opportunity for a driven individual to apply program or operations management skills scaled in a fast-paced, exciting technology organization. To drive success in a team with this breadth, it is imperative that the candidate for this position is innately communicative, responsive, transparent, organized, proactive, and accountable. The ideal incumbent will successfully navigate competing priorities, apply thought leadership, operate as a trusted advisor, and consistently embody American Express's Blue Box Values in their execution. Key Responsibilities include: Partner across the organization to define, document and communicate strategic priorities that shape GI's mission Track the organization's performance against GI's goals and objectives, and communicate progress to leadership on a regular basis Develop agendas and content for key meetings, events and the EVP's site visits (e.g. Town Halls, workshops, employee engagement events, team build activities, dinners, networking sessions, etc.) Draft communications to be sent by members of the GI Executive Office Host regular meetings within GI; track minutes and actions items, and follow up with owners on respective action items Collaborate with enterprise partners and other centers of excellence on key initiatives Collect and consolidate deliverables throughout the organization Support annual processes by partnering across the organization to ensure GI's completion of talent assessments, year-end performance reviews and business planning Follow up with GI leadership to mitigate latency in hiring cycle times and MyInfo changes Develop relationships amongst the organization that allows the incumbent to understand the pulse of the team, assess the health of colleague engagement and development within the team, and propose recommendations to address or optimize key themes/top priorities Increase the efficiency of existing processes and procedures to enhance the organization's internal capacity Take on stretch assignments as capacity allows (e.g. senior leadership offsite visits, strategic pillar working groups, real estate forecasting) Required Skills & Experience: Excellent organization and planning skills Ability to influence a community of senior leaders and colleagues, including peer groups, to reach common goals Excellent communication skills and the ability to tailor complex messages to various audiences from colleagues to executives with brevity, simplicity and impact Ability to work under pressure with tight deadlines while maintaining strategic perspective of the bigger picture Solid business acumen and understanding of how large matrixed organizations operate Ability to balance attention to detail and accuracy while prioritizing continuous requests Versatile multitasker with creative problem-solving skills Strong sense of integrity with ability to handle highly sensitive issues and maintain complete confidentiality A demonstrated self-starter with working knowledge of project management and process improvement who can lead projects with autonomy Eager to lead, as well as follow, and receive feedback with an outlook toward team success and growth Ability to build strong relationships and trust through proactive collaboration, transparency, and delivering on commitments Minimum of 4 years of relevant work experience Undergraduate degree required Preferred Skills & Experience: Prior experience in Technology is preferred Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, ad an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. **WHO WE ARE:** American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design. **ABOUT THE ROLE:** At American Express Global Dining, we are tackling hard problems with elegant solutions and scaling very quickly. As a Staff Software Engineer, you will play a crucial role in taking our product and engineering team to the next level. We are seeking ambitious builders who are eager to launch exciting features for our restaurant partners and diners. The ideal candidates elevate the teams around them by providing technical mentorship, setting their team's technical vision, and adapting their role to address gaps and reduce risk. You have the toolkit to work on complex and unknown problems under pressure or at speed. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry. **Minimum Qualifications:** + Bachelor's degree in computer science, computer science engineering, or related field + 8 years of experience working as a Software Engineer, preferably in a fast-paced startup environment + 3 years of experience working as a Software Engineering Staff Engineer / Architect + You are a self-starter but very comfortable working closely with a team + You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Design, Sales and Account Management teams **You have strong expertise with the following:** + Strong experience with a backend programming language, Python & Java Web frameworks preferred + SQL / MySQL / Postgres + RDBMS and database design + Unit / Functional Testing + Linux / UNIX + Implementing and building APIs + Monitoring system performance + Leading and growing teams of fellow engineers through complex deliveries + A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader + A passion for documenting how systems work **Big Plus if you have:** + History of building and maintaining systems at large scale + Ability to effectively interpret technical and business objectives and challenges and articulate solutions + Willingness to learn new technologies and exploit them to their optimal potential + Experience with and understanding of the Resy suite of applications At the core of Software Engineering, every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: + Agile Practices + Porting/Software Configuration + Programming Languages and Frameworks + Business Analysis + Analytical Thinking + Business Product Knowledge + Python/MySQL Experience + SQL Performance tuning + Microservice architectures + AWS - EC2 / RDS / S3 / SQS + Kafka / Celery / Flask / Django / Supervisord / MongoDB + Dev-ops experience + Jira / Clubhouse.io or other project management tool + Payment systems experience + Websockets experience + You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise **Qualifications** Salary Range: $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. **Job:** Technology **Primary Location:** US-New York-New York **Other Locations:** US-Illinois-Chicago **Schedule** Full-time **Req ID:** 25021557

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Enterprise Operations - Network Service Assurance Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Data Center & Network Services organization is looking for a Vice President, Enterprise Operations - Network Service Assurance. This role is responsible for leading the strategic planning, execution, with service assurance. This role demands a visionary leader with deep expertise in networking technology, operational support, and a strong focus on operational excellence. Responsibilities Incident & Problem Management * Lead the response to major incidents, ensuring quick resolution and minimal impact. * Coordinate root cause analysis (RCA) for network outages or degradations. * Drive post-incident reviews and implement corrective/preventive actions. Performance Analysis & Reporting * Analyze network performance trends, KPIs, and usage patterns. * Generate regular service performance reports for internal stakeholders and customers. * Identify degradation or anomalies in service performance before they become critical. Cross-Team Collaboration * Work closely with NOC, engineering, operations, and vendor teams to address service issues. * Act as a central point of contact for service quality-related escalations. * Coordinate with product and planning teams to ensure new services are launched with the proper assurance processes. Tooling and Automation * Evaluate, implement, and maintain service assurance tools (e.g., Gluware , SevOne, etc.). * Advocate for automation in fault detection, diagnostics, and recovery processes. Service Lifecycle Management * Ensure new services and network changes are properly tested and monitored. * Oversee the integration of new technologies into existing assurance processes. Continuous Improvement * Proactively identify areas for service improvement and drive initiatives to enhance reliability and customer satisfaction. * Maintain quality assurance standards for network services. Compliance & Risk Management * Ensure service assurance activities comply with regulatory and security standards. * Support audits and ensure proper documentation of service performance and incident handling. All About You (Qualifications) * Degree in Engineering, Telecommunications, or a related field (Master's preferred). * 10+ years experience in network implementation and operations, with significant leadership exposure in multinational environments. * Demonstrated success in managing large-scale, cross-border projects. * Strong leadership and people management skills. * Excellent communication and stakeholder management abilities. Work Environment The SA will be a fast-paced, dynamic environment, often requiring quick decision-making and problem-solving. The role may involve working in a command center setting, monitoring systems, coordinating with various teams, and ensuring optimal network performance and security. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $240,000 - $396,000 USD

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Vice President, Software Engineering - Agentic AI Mastercard is seeking a visionary Vice President of Software Engineering - Agentic AI to join the Foundry R&D Engineering team. In this role, you will lead the research, development, and application of Generative and Agentic AI technologies to deliver innovative products and services that redefine the future of commerce. This is an exciting, cutting-edge leadership position that requires a highly motivated candidate who is intellectually curious about emerging technologies and possesses the creativity and leadership skills to drive groundbreaking solutions from concept to commercialization. Our team is built on a foundation of research and development, mining innovation internally, innovating new product lines with emerging technology, managing new products from inception to market validation and engaging strategically with startups to shape the future of commerce with and for our customers. At Mastercard you will help define the future of commerce globally. Responsibilities - Provide strategic leadership and vision in Generative and Agentic AI technologies, including architecture and real-world applications. - Partner with business and product owners to design, develop, and deliver innovative products and services. - Lead complex, enterprise-wide initiatives that span multiple services and programs, driving resolution and successful outcomes. - Recruit and hire top talent, ensuring each new hire raises the overall capability of the team. - Continuously engage with teams to improve performance through regular meetings, coaching, mentoring, and fostering growth at all levels. - Benchmark and promote engineering excellence, productivity, and quality across the organization. - Represent the company by leading or participating in internal and external events. Experience - Proven expertise and passion for Generative and Agentic AI technologies. - Hands-on experience as a Software Engineer. - Demonstrated success in managing medium-to-large development organizations, with strong thought leadership, cross-functional influence, and collaboration skills. - Proven experience in product development and partnering with business teams to deliver customer-focused solutions. - Skilled in evaluating and selecting technology tools, frameworks, and products. - Ability to clearly articulate complex architecture patterns and their business and technical implications to executive and customer stakeholders. - Ability to coach teams on full-stack development and promote end-to-end service ownership. - Experience fostering standard software patterns and reuse of common libraries and services across engineering teams. - Expertise in optimizing SDLC methodologies, defining metrics, and automating processes to improve lead time and quality. - Skilled in performing architecture and cost analysis for public and private cloud environments. All About You - Thrives on creating innovative products and technology solutions in a collaborative, fun environment. - Highly motivated and intellectually curious about emerging technologies. - Advanced knowledge of modern software engineering concepts and methodologies. - Strong leadership and people management skills. - Excellent analytical and problem-solving abilities. - Ability to quickly learn and apply new technologies, frameworks, and tools. - Skilled at managing multiple concurrent activities and collaborating with geographically distributed teams. - Exceptional verbal and written communication skills. - Strong relationship-building, collaboration, and organizational skills. - Ability to explain technical problems clearly and succinctly to diverse audiences. \#LI-TE1 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** O'Fallon, Missouri: $200,000 - $320,000 USD New York City, New York: $240,000 - $384,000 USD

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Senior Specialist, Product Experience Design Job description The Services New Product Development team within Mastercard Foundry drives innovation in B2B and B2B2C digital products, leveraging Mastercard data and data modeling capabilities to develop, validate, and de-risk user-centric solutions for complex business challenges. We are looking for an experienced Product Designer passionate about joining our rapidly growing, highly-innovative New Product Development team to deliver innovative, user-centered product experience solutions for net-new data products with in-depth knowledge and experience of product design. You will collaborate within a cross-functional team, including data scientists, engineers, product managers, and other subject matter experts. Together, you will contribute to the rapid iterations of B2B and B2B2C data product concepts, prototypes, and MVPs (Minimum Viable Products), de-risking solutions by testing and validating desirability, usability, and feasibility. Each design and development cycle follows a rapid design-test-redesign process, ensuring continuous user feedback and optimization within business and technical constraints. Our products delivered as web-, mobile- applications, and voice interfaces, including dashboards with widgets, chatbots, CMS, and more, all in service of solving complex business challenges encountered by our customers. ------ Role - Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking) - Help define the next generation of data and data-driven products - and through doing so, help shape the future of Mastercard and its growth - Help de-risk the net new data product concept by conducting user research or assisting technical experiments to validate desirability, usability and feasibility. - Design product solutions to present complex data in a meaningful and digestible way. - Participate in "Design Thinking" workshops - collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products - Work on future state conceptual designs, driving experimentation that improves the quality of product design overall. - Work closely with key partners from brand & marketing, to drive delightful and highly usable transactional experiences. - Work closely with our technology teams, leveraging modern presentation layer practices such as adaptive/responsive web and current and forward thinking technologies. - Explore the "art-of-the-possible" - Ensure that designs deliver an appropriate balance of optimizing business objectives & user engagement, in close partnership with product managers. - Liaise with regional and country teams to ensure that designs are reflective of the diversity of needs for a global user base. All about you: Required Experience / Knowledge / Skills (Core) Interaction Design: - Experience developing User Personas and user journeys to inform product design decisions - Experience in rapid prototyping (Lean UX and Design Thinking) - Experience in the implementation of creative, useable and compelling visual mockups and prototypes. - Experience of design-experiences across multiple media - Experience using prototyping/wireframing tools such as Figma, Sketch, Adobe Experience Design, Adobe Illustrator etc. - An understanding of complex information architectures for digital applications ''Nice to have'' additional experience - Visual Design - UX Research - Data Visualization Candidate - Passionate about the possibility of data driven experiences - Over 2 years of experience working in a world-class CX team - Experience working/multi-tasking in a fast-paced environment - Empathetic champion of the user - Demonstrable knowledge of usability best practices - Bachelors or Masters Degree in Design for Interactive Media, or equivalent experience - World-beating portfolio covering multiple form-factors: desktop; tablet; mobile; wearable; other - Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and technologies to maximize design possibility. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. **Pay Ranges** New York City, New York: $119,000 - $190,000 USD

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Liquidity Risk Management team is a part of the Global Treasury Organization at American Express. The team's core objective is to ensure the Company meets its regulatory liquidity needs by forecasting the Company's regulatory liquidity requirements, collaborating with the Funding team to ensure timely funding of those needs, and performing stress testing to ensure the Company remains compliant with all regulatory liquidity requirements on an ongoing basis. How will you make an impact in this role? This manager role is an amazing opportunity to provide decision support and perform regulatory liquidity risk management forecasting, stress testing, analytics, and governance activities as American Express continues to evolve liquidity processes and reporting. * Perform analysis and review of liquidity assumptions, methodologies, and processes for LRM processes, including interpretation of key drivers and results, identification of emerging risk, and presentation of metric and trend analyses. * Support key projects related to liquidity, including regulatory remediation, compliance and systems enhancements, and other change management projects. * Collaborate with model risk and liquidity risk within 2nd line, as well as Internal Audit (3rd line), in execution of key liquidity responsibilities. * Deliver and facilitate key committee materials and preparation of liquidity documentation. * Support preparation of Committee agendas, collection and aggregation of materials, and facilitation of review of all Treasury materials, including strategic and risk committees and the Board of Directors. * Analyze large data sets and summarize key messages for management to help inform the liquidity methodology and modelling capabilities, including supporting analysis of new products and product changes for liquidity impacts. * Support internal control group reviews and regulatory exams. * Collaborate with Bank Legal Entity Management teams to provide SME support for LRM at regulated entities. Minimum Qualifications * 3-5 years of Finance/Treasury experience. * Bachelor's degree in accounting, finance or related field. * Data coding knowledge/experience, including but not limited to strong working knowledge of SQL, Python, Power BI, TM1, and Microsoft Office applications. * Excellent communication and teamwork skills to collaborate effectively with internal and external business partners. * Ability to prioritize effectively and manage competing priorities effectively and drive results while meeting critical deadlines. * An analytical approach with a strong attention to detail, coupled with strong process management skills and ability to drive improvements. * Able to manage time and prioritize effectively with a proven ability to manage multiple requests simultaneously. * Able to work independently and thrive in an environment of frequently shifting priorities. Preferred Qualifications * Intellectual curiosity. * Master's degree. * Familiarity with GenAI. * Strong sense of personal accountability and resilience with a passion for continuous improvement. Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** * Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.