Corporate Director of Human Resources
Vision Hospitality Group Job In Chattanooga, TN
You are unique and have qualities that make you different. We all want to be ourselves and want others to see us as individuals who bring different perspectives, views, and ideas. At Humanist Hospitality, we want the True You, and we encourage you to be the best. We take the partnerships we develop very seriously and want you to be part of a team that values innovation. A win is when you can express your ideas, collaborate freely, and strive to make each day better. We are constantly striving to be better, are never bored, and never complacent. Our Partners thrive on hard work, diversity, and producing outstanding guest experiences. We endeavor to make everyone comfortable so they can engage unhindered. If this sounds like you, please look at what we have to offer.
The Job In A Few Words:
The Corporate Director of Human Resources is responsible for providing overall Partner support and serves as a consultant to our Management Partners on Partner-related items. The Corporate Director of Human Resources will be a Partner champion and change agent and is a resource for all Partner Resource needs.
IMPORTANT INFORMATION:
Humanist Hospitality is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Humanist Hospitality. No fee will be paid in the event the candidate is hired as a result of the referral or through other means.
What U Can Expect To Do:
Collaborates with management to develop, communicate and administer various Partner resources policies, guidelines, and procedures, in accordance with law and government regulations.
Responds to Partner needs, such as general questions, wage request, benefits, Partner support and guidance, etc.
Must have an in-depth knowledge of legal requirements related to day-to-day management, reducing legal risks and ensuring regulatory compliance.
Resolves general associate relations questions. Gathers information for investigations. Addresses turnover and looks for trends and problems. Identifies areas of impact both positive and negative related to culture/values that impact workplace. Supports consistency in practice of SOP and employment law.
Represents HR in corporate wide initiatives. May conduct training classes on HR issues and Partner orientations.
For U To Be Successful U Must:
Demonstrates professional behavior reflective of Humanist Hospitality's Mission and Values.
Ability to exercise good judgment and apply a common sense understanding and approach.
People management/supervisory experience (for Property Managers).
Technical knowledge of Human Resources specialties including employment law, employee relations, management and organizational development, staffing, training and compensation.
Written and oral presentation skills including stand-up presentation skills.
Flexibility, problem solving and organization skills.
Coaching, counseling, negotiating and conflict management skills.
Project management skills.
Must have excellent attention to detail.
Must produce work of consistently high quality; excellent written and oral communication skills.
Knowledgeable of the policies/practices within the company and has the ability to apply those consistently and equitably in sometimes ambiguous situations.
Do U Have:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Five to eight years' experience in Corporate Human Resources is preferred.
Minimum of 3 years of Hospitality Human Resources management experience preferred.
Must be proficient in Word, Excel and Power Point
Due to the nature of our business i.e. 24/7 operations, must have flexibility to work hours outside of typical business hours.
Must be able to read, write, sit, stand and walk. Position requires a lot of work on the computer requiring manual dexterity, concentration and visual acuity.
Due to the layout of the facility and grounds, must have the ability to be physically mobile, climb stairs, traverse the campus on uneven, hilly terrain.
A current, valid driver's license.
Limited travel may be required.
Is This Culture For U?
Diversity is important to us.
Are you able to work with people from diverse cultures and backgrounds?
Are you organized, honest, and can you work well with others?
Can you be responsible for safety and security of guests, fellow employees and hotel assets?
What U Can Expect in Return:
The highest caliber leadership in the industry who all have a focus on giving you the best workplace possible
A team of individual partners that celebrate who you are and welcome you as part of our family
We look to promote from within and offering training and development opportunities through our Future is U Program
Access to our U Matter programs, which includes rewards, recognition, and incentives through our Thank U platform
The Humanist Perks Plus Program provides discounts through our vast network of vendor partners
A comprehensive benefit package including medical, dental, vision, STD, LTD, Vol Life, 401k, paid time off (vacation, sick), and much more!
DFWP/EEO/AA/Minorities/Females/Disabled/Veterans
View all jobs at this company
HHM Talent is assisting a client hire a Tax Manager for their company based in Guild, TN.
will have a hybrid schedule.
Key Responsibilities:
Corporate & Partnership Tax: Oversee tax strategy for land development and other assets such as restaurants and hospitality venues. Manage tax returns, complex partnership structures, and K-1 filings for investors.
Individual & Family Tax: Manage tax returns for family members and collaborate with the financial advisor on personal investment tax matters.
Strategic Planning: Work with leadership to create tax strategies that reduce liabilities and improve tax efficiency for the company and family office.
Tax Compliance: Ensure all tax returns are filed on time for the company and family, including corporate, individual, partnership, and estate filings.
Software Management: Manage tax data using Sage and QuickBooks, with plans to transition to a unified system for better tax and financial reporting.
Preferred Qualifications:
CPA certification is strongly preferred.
Experience with family office tax matters, including estate planning and investment tax strategy.
Experience with land development, real estate tax, or similar industries is helpful but not required.
A background in working directly with financial advisors and estate planning professionals is a plus.
Cleaner
Sevierville, TN Job
Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.
This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company.
Schedule: 5:00PM to 7:00PM Monday, Wednesday, Friday
Pay: $15.00/hour
Job tasks include, but are not limited to:
Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas.
Responsible for the dust and wet mopping of floors.
Responsible for the removal of trash and replacement of trash can linings.
Perform other duties as assigned.
Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.
Requirements
Frequent lifting, carrying, pushing, or pulling up to 50 lbs.
Must be able to follow basic safety procedures and precautions.
Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check.
Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Interstate - Work Happy!
Salary Description $15.00/hour
Hotel Front Desk - $15/hr WoodSpring Suites Knoxville
Knoxville, TN Job
Front Desk & Guest Care Evening Shifts- Must have weekend availability Hourly rate is $15.00- Part-Time position available We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
Hourly rate is $15.00
You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Hotel Fraye Maintenance Technician
Nashville, TN Job
We are hiring a Maintenance Technician!
Responsibilities:
As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks.
You will assist others on the team including the Chief Engineer on building and grounds maintenance
Provide a safe environment for our guests and the hotel staff by meeting all safety standards
Provide professional courteous service to our guests and be accommodating to various requests
Be a team player and assist in other departments when help is needed
Must be knowledgeable of all emergency procedures and aware of all Job Safety Analysis guides
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Restaurant Server
Nashville, TN Job
We are hiring Servers! We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Responsibilities:
* Maintains a calm demeanor during periods of high volume or unusual events
* Make decisions and solve problems in the interest of 100% guest satisfaction
* Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
* Maintains a clean and organized workspace
* Maintains regular and punctual attendance
* Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
* Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Chief Engineer at Curio Collection Hotel Fraye
Nashville, TN Job
We are hiring a Chief Engineer.
Are you looking for a great opportunity to join a company where use your engineering background at one of North America's fastest growing hospitality companies? Our Chief Engineering role will provide you a venue to apply your expertise in property engineering, leadership, and preventative and reactive maintenance. This is a great opportunity to put your stamp on this busy hotel property.
Responsibilities:
Repairs and routine maintenance of operating systems.
Oversee inventory management, department budgeting, safety controls, annual certifications/licenses.
Provide accommodations that are safe for our guests and a work environment equally as safe for our associates.
Training, motivational development, and review of all engineering staff.
Meet all Concord Hospitality and Hotel Brand compliance standards and operating controls
Provide great communication to General Manager, Concord and ownership on concern areas.
Training is key at Concord! Our Chief Engineers participate in our Leadership Development Training for added immersion in our company culture. With our growing portfolio across North America, we offer great growth opportunities for candidates to build their career and reach long term career goals.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Housekeeper / Room Attendant
Franklin, TN Job
General Hotels Corporation is seeking a skilled Housekeeper / Room Attendant to join our team at the Fairfield Inn and Suites in Franklin! The ideal candidate will have experience in hotel housekeeping and be able to provide exceptional service to our guests.
Responsibilities:
Clean and maintain guest rooms and common areas
Change linens and towels
Restock supplies in guest rooms and common areas
Report any maintenance issues to management
Assist guests with any requests or needs
Follow all safety and sanitation policies
Keep work area clean and neat at all times
Requirements:
Previous experience as a hotel housekeeper is preferred
Excellent attention to detail
Ability to work independently and as part of a team
Strong communication and customer service skills
Ability to lift, push, and move heavy objects
Flexibility to work weekends and holidays
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
On Site Guest Service- $14/hr WoodSpring Suites Knoxville
Knoxville, TN Job
*The On-Site Guest Service Representative is provided a room to live on property during the term of employment. On site room provided as part of compensation and is a requirement for this position.
Must be available weekends and evenings. Position requires covering a minimum of 2 front desk evening shifts and being on call after hours 2 nights per week. Hourly rate is $14.00/hr.
The Guest Service Rep ensures that all guests receive the highest service level of hospitality during their stay. The Guest Service Rep is responsible for maintaining good personal and working relationships with internal and external clients. He or she helps maintain a comfortable and quiet atmosphere for our guests. This position serves as the property's emergency contact after office hours and assists guests as needed. Living on site is a requirement of this position, therefore a room is provided on site.
ESSENTIAL FUNCTIONS:
Respond to guest needs and/or concerns in a professional and courteous manner, both in person and on the phone after office hours.
Call GM immediately regarding any safety, security issues or with urgent questions/concerns.
Responsible to utilize and follow all Safety and Security procedures.
Establish good communication and professional relationships with property guests.
Ensure an excellent first impression for all guests and potential guests.
Offer assistance to guests and provide concierge service regarding hotel and the community.
Ensure guests' check-in and departure experience is warm and welcoming.
Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
Assist in processing laundry.
Responsible for secure cash handling and processing procedures.
Manage confidential information for the company and guests.
Responsible for proper administration for key control.
Routinely conduct property/security walks.
Ensure that all storage and employee areas are secured nightly.
Follow company procedures by verifying ID and provide access to rooms for guests who become locked out.
Assist guests with minor maintenance issues.
Perform other tasks as assigned by supervisor.
Take responsibility for insuring that property is always clean and free of any trash and debris
Follow on call schedule 9pm to 9am
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of Microsoft Office products.
Knowledge of hospitality guest management systems
Excellent verbal and written communications skills.
Good organizational skills, detail-oriented.
Comfortable working in an environment that requires multitasking.
Focused on providing exceptional customer service.
Able to problem solve and resolve issues effectively and efficiently.
Ability to read, understand, interpret information found in a variety of internal hotel information.
Ability to self-supervise and work with limited supervision.
PREFERRED EDUCATION/EXPERIENCE
High school diploma or GED; or 6+ months working in customer service
Cash-handling experience
Lounge Bartender at Curio by Hilton, Hotel Fraye
Nashville, TN Job
We are hiring a Lounge Bartender!
To serve beverages and/or items on the menu to guests in a professional, competent, and prompt manner to ensure guest satisfaction.
Responsibilities:
• Pick up bank and guest checks from prescribed area.
• Set up bar.
• Break down bar, lock up liquor, and store fruit and juices properly.
• Accept drink orders from guests/servers in proper calling order.
• Make cocktails in accordance Beverage Standards using standard jigger.
• Work professionally with all guests and fellow associates.
• Follow all check handling procedures, including all credit card policies and procedures. No cash tabs.
• Red Line all drink orders from servers, checking all tickets for items that did not ring up correctly.
• Prepare beverage requisition for liquor.
• Create a pleasant, friendly, hospitable, effective and professional working atmosphere at all times.
• Perform duties in the prescribed safe manner using the established procedures and proper equipment.
• To follow set and established procedures regarding the use of promotional and birthday drinks.
• Complete all opening and closing duties as listed on the checklist.
• Comply with established procedures in the standard beverage manual regarding the serving of alcohol to and the identification of minors.
• Check and replace glassware where needed.
• Stock and replenish ice at all ice stations.
• Clean floors in area of responsibility at the end of each shift.
• Empty and steam-clean trashcans at the end of each shift or as necessary.
• Be responsible for the inventory of the soda and juices and their rotation of stock.
• Stock and replenish beer in bottles and kegs when necessary.
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Director of Sales
Franklin, TN Job
The Fairfield Inn & Suites, Franklin is seeking an experienced candidate for the position of Director of Sales. This position will focus on developing and implementing sales strategies to maximize hotel revenue and profitability. The Director of Sales will be responsible for achieving targeted revenue goals, executing sales strategies, and conducting site inspections of the hotel. The ideal candidate should have proactive hotel sales experience and the ability to effectively close. DUTIES AND RESPONSIBILITIES Duties include, but are not limited to, the following:
Achieving or exceeding individual sales goals and hotel budgets
Developing and implementing effective sales strategies to maximize revenue generation
Creating and executing Monthly/Quarterly Strategic Plan
Managing lead sources to ensure quantity and quality of leads
Seeking new customers through strategic and proactive outbound sales efforts for group, extended stay group and transient room revenue
Conducting sales calls to key accounts or major prospects
Developing and maintaining good relationships with officials and representatives of local community groups and companies
Handling client site inspections
Negotiating contracts and CRM activities
Monitoring sales activities/performance to ensure revenue goals meet or exceed established plan. Accurately reporting variance/projections to General Manager.
Weighing the value of each piece of business against hotel and company objectives
Using corporate Revenue Management resources to help make informed decisions and maximize revenue.
Requirements
Minimum of three years' experience managing or leading a hotel sales team
Knowledge of forecasting sales and budget analysis
Demonstrated ability to understand customer requirements and translating these into sales solutions.
Ability to be assertive and persuasive without being aggressive.
Excellent communicator with strong written and verbal communication skills
Ability to maintain a positive attitude while working in a fast-paced environment.
Strong organizational skills including follow up, time management, ability to multi-task, and manage multiple priorities in a fast-paced environment.
Working knowledge of MS Word, and Excel with preferred experience in brand systems
Prior experience with CRM preferred
Ability to maintain a valid driver's license.
Ability to effectively use technology to prospect, track, maintain account information, responding to RFPS, and comply with brand standards.
Ability to travel as necessary to corporate/brand trainings and events (less than 20%)
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
The Fairfield Inn & Suites, Franklin is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
Night Auditor
Franklin, TN Job
General Hotels Corporation is seeking a skilled Part-time Night Auditor, for the weekends, to join our team at the Fairfield Inn and Suites Franklin, IN hotel. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports.
Responsibilities:
Complete and transmit accounting reports and supporting documents
Act as hotel system liaison during night hours
Perform all guest service functions as required
Assist in booking room reservations
Answer hotel phone calls
Qualifications:
Previous customer service experience is required
Previous experience in a similar position or within a hotel preferred
Excellent communication skills, both verbal and non-verbal
Hospitality-oriented demeanor is required
Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude
Excellent phone and computer skills
Ability to work overnight on a full-time basis
Ability to read and speak English
Previous cash handling experience preferred
Monday and Tuesday nights are required
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
Sales Manager - Curio Nashville, Nashville, TN
Nashville, TN Job
As the Sales Manager, you will: * Always provide the highest levels of customer service to internal partners and external clients. * Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
* Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
* Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel.
* Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events.
* Be willing and able to attend customer functions as needed.
* Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.
* Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success.
* Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.
* Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties.
* Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
* Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals.
* Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.
* Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures.
Benefits of Working for Concord Hospitality
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Hotel Front Desk - $15/hr WoodSpring Suites Knoxville
Knoxville, TN Job
Front Desk & Guest Care Evening Shifts- Must have weekend availability
Hourly rate is $15.00- Part-Time position available
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
Hourly rate is $15.00
You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Chief Engineer at Curio Collection Hotel Fraye
Nashville, TN Job
We are hiring a Chief Engineer. Are you looking for a great opportunity to join a company where use your engineering background at one of North America's fastest growing hospitality companies? Our Chief Engineering role will provide you a venue to apply your expertise in property engineering, leadership, and preventative and reactive maintenance. This is a great opportunity to put your stamp on this busy hotel property.
Responsibilities:
* Repairs and routine maintenance of operating systems.
* Oversee inventory management, department budgeting, safety controls, annual certifications/licenses.
* Provide accommodations that are safe for our guests and a work environment equally as safe for our associates.
* Training, motivational development, and review of all engineering staff.
* Meet all Concord Hospitality and Hotel Brand compliance standards and operating controls
* Provide great communication to General Manager, Concord and ownership on concern areas.
* Training is key at Concord! Our Chief Engineers participate in our Leadership Development Training for added immersion in our company culture. With our growing portfolio across North America, we offer great growth opportunities for candidates to build their career and reach long term career goals.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Director of Sales & Marketing - Hotel Fraye, a Curio Collection - Nashville, TN
Nashville, TN Job
We are hiring a Director of Sales & Marketing for our brand new Hotel Fray, a Curio Collection - in Nashville, TN. Hotel Fraye, a Curio Collection Hotel by Hilton is located in Nashville's iconic Midtown, steps from Music Row and Vanderbilt University. This stunning 16-story 200 room luxury hotel is the first Curio in the Nashville Market and features event space, 7th floor bar and pool deck as well as restaurant and lounge.
We are looking for candidates that have a strong knowledge of the Nashville market and the entertainment industry.
Responsibilities:
Provide the highest quality of service to our customers at all times. Create appropriate solutions for every customer, in order to boost top-line revenue growth.
Develop and execute strategies to drive business in new and existing markets.
Establish and maintain positive business and customer relationships, with a service-oriented approach.
Understand and keep up to date with industry and competitive landscape knowledge.
Guide sales and marketing efforts as well as advertising tasks, public relations and administrative reporting.
Define and implement sales and marketing activities according to the Marketing Plan.
Prioritize, document, and organize work to meet deadlines.
Effectively manage and motivate a sales team.
Qualifications:
Prior Director of Sales Experience (4+ years).
Strong written and verbal communication skills.
Strong organizational skills.
Ability to analyze financial and competitive data to make informed decisions.
Prior experience leading, motivating and managing successful sales teams.
Prior Hilton experience desirable.
Benefits:
We offer competitive wages and our full-time associates are eligible to enroll in our comprehensives benefit package, which includes medical/ dental/vision plans, complimentary life insurance with options for enhancements, ST/LT disability offerings, a 401K plan with company match, tuition assistance, plus training & development as well as career advancement opportunities. Our health benefits become available after seven days of employment.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence.
We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord! ”We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Pay Range: $134,000 - $145,000
Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.
This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company.
Schedule: 6:00AM to 4:30PM Monday to Friday
Job tasks include, but are not limited to:
Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas.
Responsible for the dust and wet mopping of floors.
Responsible for the removal of trash and replacement of trash can linings.
Perform other duties as assigned.
Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.
Requirements
Frequent lifting, carrying, pushing, or pulling up to 50 lbs.
Must be able to follow basic safety procedures and precautions.
Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check.
Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Interstate - Work Happy!
Restaurant Server
Nashville, TN Job
We are hiring Servers!
We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Responsibilities:
• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Lounge Bartender at Curio by Hilton, Hotel Fraye
Nashville, TN Job
We are hiring a Lounge Bartender! To serve beverages and/or items on the menu to guests in a professional, competent, and prompt manner to ensure guest satisfaction. Responsibilities: * Pick up bank and guest checks from prescribed area. * Set up bar.
* Break down bar, lock up liquor, and store fruit and juices properly.
* Accept drink orders from guests/servers in proper calling order.
* Make cocktails in accordance Beverage Standards using standard jigger.
* Work professionally with all guests and fellow associates.
* Follow all check handling procedures, including all credit card policies and procedures. No cash tabs.
* Red Line all drink orders from servers, checking all tickets for items that did not ring up correctly.
* Prepare beverage requisition for liquor.
* Create a pleasant, friendly, hospitable, effective and professional working atmosphere at all times.
* Perform duties in the prescribed safe manner using the established procedures and proper equipment.
* To follow set and established procedures regarding the use of promotional and birthday drinks.
* Complete all opening and closing duties as listed on the checklist.
* Comply with established procedures in the standard beverage manual regarding the serving of alcohol to and the identification of minors.
* Check and replace glassware where needed.
* Stock and replenish ice at all ice stations.
* Clean floors in area of responsibility at the end of each shift.
* Empty and steam-clean trashcans at the end of each shift or as necessary.
* Be responsible for the inventory of the soda and juices and their rotation of stock.
* Stock and replenish beer in bottles and kegs when necessary.
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
On Site Guest Service- $14/hr WoodSpring Suites Knoxville
Knoxville, TN Job
* The On-Site Guest Service Representative is provided a room to live on property during the term of employment. On site room provided as part of compensation and is a requirement for this position. Must be available weekends and evenings. Position requires covering a minimum of 4 front desk evening shifts from 2pm-9pm and being on call after hours 4 nights per week. Hourly rate is $14.00/hr.
The Guest Service Rep ensures that all guests receive the highest service level of hospitality during their stay. The Guest Service Rep is responsible for maintaining good personal and working relationships with internal and external clients. He or she helps maintain a comfortable and quiet atmosphere for our guests. This position serves as the property's emergency contact after office hours and assists guests as needed. Living on site is a requirement of this position, therefore a room is provided on site.
ESSENTIAL FUNCTIONS:
Respond to guest needs and/or concerns in a professional and courteous manner, both in person and on the phone after office hours.
Call GM immediately regarding any safety, security issues or with urgent questions/concerns.
Responsible to utilize and follow all Safety and Security procedures.
Establish good communication and professional relationships with property guests.
Ensure an excellent first impression for all guests and potential guests.
Offer assistance to guests and provide concierge service regarding hotel and the community.
Ensure guests' check-in and departure experience is warm and welcoming.
Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
Assist in processing laundry.
Responsible for secure cash handling and processing procedures.
Manage confidential information for the company and guests.
Responsible for proper administration for key control.
Routinely conduct property/security walks.
Ensure that all storage and employee areas are secured nightly.
Follow company procedures by verifying ID and provide access to rooms for guests who become locked out.
Assist guests with minor maintenance issues.
Perform other tasks as assigned by supervisor.
Take responsibility for insuring that property is always clean and free of any trash and debris
Follow on call schedule 9pm to 9am
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of Microsoft Office products.
Knowledge of hospitality guest management systems
Excellent verbal and written communications skills.
Good organizational skills, detail-oriented.
Comfortable working in an environment that requires multitasking.
Focused on providing exceptional customer service.
Able to problem solve and resolve issues effectively and efficiently.
Ability to read, understand, interpret information found in a variety of internal hotel information.
Ability to self-supervise and work with limited supervision.
PREFERRED EDUCATION/EXPERIENCE
High school diploma or GED; or 6+ months working in customer service
Cash-handling experience