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Customer Service Associate - Work From Home
American Income Life Ao 4.2
Remote visitor services associate job
About the job Customer ServiceAssociate - Work From Home Who We Are Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security.
The Opportunity
Were looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer.
Your Responsibilities
Handle inbound and outbound calls with prospective clients
Schedule and lead virtual benefits presentations
Explain available programs and coverage options in clear, simple terms
Complete all applications and documentation with accuracy
Deliver outstanding service and maintain organized client records
Participate in leadership training and skill development programs
What You Bring
Excellent communication and people skills
Professional, positive, and energetic approach
Customer service or sales background (preferred, not required)
Basic computer skills and comfort in a virtual environment
Ability to collaborate effectively with all levels of the team
Legal authorization to work in the U.S. or Canada
What You'll Get
Full benefits package after initial period
100% remote position no commuting, no dress code
Flexible scheduling that supports your lifestyle
Weekly pay plus performance-based monthly bonuses
Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers
Rapid career advancement with clear promotion paths
If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.
$30k-38k yearly est. 2d ago
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Customer Service Associate
American Signature, Inc. 4.5
Visitor services associate job in Columbus, OH
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer ServiceAssociate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer ServiceAssociate is responsible for executing all office operations.
Some of the functions the Customer ServiceAssociate will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Assists in fostering an energetic and positive working environment
Frequently communicates with customers via phone
Partners with all team members to create an easy transaction and great in home delivery service
Develops strong relationships with customers who shop with us in-store and online
Listens to the customers' needs and presents possible options
Requirements
The Ideal Candidate will have, among other skills and abilities:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Demonstrated ability to handle customer calls displaying good phone skills
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
$22k-27k yearly est. 2d ago
Customer Service Associate I (Hybrid)
Cass Information Systems 3.7
Remote visitor services associate job
The Customer ServiceAssociate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction.
** Schedule: Monday - Friday with a flexible start time between 7:30am - 9:00am
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions, processing issues, and requests according to company defined procedures/standards.
Researches and analyzes payment history and recognizes when to contact vendors or customers to resolve exceptions and make payment decisions in a timely manner for all clients.
Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one's actions by helping to develop customer relationships.
Keeps management informed of significant issues that may require additional attention, or may threaten the account relationship, on a timely basis.
Suggests changes and/or enhancements to existing procedures to improve service to clients and internal processes.
Works independently and with other internal departments to coordinate file maintenance and client validation file/database updates.
Seeks guidance from the appropriate resource on significant non-routine issues.
Documents and reports on errors made by all other Utility departments.
Works overtime as needed.
Other duties as assigned.
Training is onsite Monday-Friday from 8:30am-4:00pm for approximately 90 days.
SKILLS/ABILITIES AND MINIMUM REQUIREMENTS:
Good interpersonal skills that will maximize client responsiveness and facilitate development of a solid working relationship with both utility clients and other staff members.
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Working knowledge of office equipment such as fax machine, copy machine, and telephone. Proficient in Microsoft Office.
Good problem-solving skills and attention to details.
College-level course work in a general or business administration area or equivalent experience.
Minimum 6 months customer service experience in a general business environment or equivalent experience.
$28k-35k yearly est. 3d ago
Wealth Management Operations - Client Service Associate
Plante Moran 4.7
Visitor services associate job in Columbus, OH
Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.
Your role.
Your work will include, but not be limited to:
Portfolio Administration
Self-review of tasks performed, including client deliverables
Manage and prioritize tasks and workflows
Serve as a liaison between advisors and broader PMFA operations team
Field questions related to client data, reports or any items as a result of work
Research and resolve issues related to client information
Client Services Administration
Serve as a liaison between internal staff, custodian, and others as needed
Preparation of new account paperwork and account changes
Preparation of account transfer paperwork and verification of asset transfer eligibility
Ensure timely completion of account transfers and other paperwork processing
Frequent communication with custodians and internal staff
Monitor and follow up on alerts
Identify and communicate client service opportunities to internal professionals
Assist with money movement activities
General
Adhere to PMFA policies and procedures
Develop, document and/or maintain process policies and procedures for department
Frequent interaction with internal and external professionals and clients
Cross train and back up to other team members roles in operations
Assist in testing and roll out of system upgrades, system integration and new technology
Coordinate workload with other client serviceassociates
Review agreements and be familiar with terms to ensure paperwork is in compliance
The qualifications.
High School diploma or GED equivalent is required
2+ years industry experience. Previous administrative or investment industry experience preferred.
Client service orientation combined with creative problem solving skills
Strong written and oral communication skills
Ability to work effectively as part of a team, yet function well with independent responsibilities; ability to successfully interact with clients and other professionals to effectively deliver quality professional services to clients
Ability to thrive in a challenging and fast paced environment characterized by interruptions and multiple demands with strict deadlines; high stress tolerance
What makes us different?
On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now.
Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.
Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.
The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review thposition description for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.
Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.
The compensation range for this role in CO, IL, OH, and MA is: $24.95 - $39.87
#LI-CB1
#LI-Hybrid
$36k-47k yearly est. 3d ago
Senior Implementations Services Associate
Logicgate 4.0
Remote visitor services associate job
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs.
At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.
About the role
We are seeking an energetic Senior Implementation ServicesAssociate that has a passion for delighting customers by delivering winning strategies and solutions. We work with enterprises in all verticals, with a focus on their GRC activities. This is an opportunity to play a key role in building a business and having a direct impact on driving customer implementation and adoption.
Core Responsibilities:
Assist and lead new and existing customer implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
Support project management efforts for all assigned implementations, focusing on time-to-value for our customers
Consult with the customer to deliver the appropriate implementation experience based on each customer's maturity:
Deploy our out-of-the-box applications
Utilize our application templates as an accelerator to get customers up-and-running quickly, applying configuration changes as needed
Configure highly customized use cases on Risk Cloud based on unique customer requirements
Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing
Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers' journey
Requirements:
2+ years of experience in GRC consulting, GRC SaaS implementation, or as a GRC practitioner
Passion for SaaS applications - able to understand the value and limitations of the Risk Cloud platform, front and back
Great people skills - ability to quickly understand your audience and tailor the right message to them
Ability to manage multiple accounts/priorities at a time - organization, time-management, and attention to detail are critical
A drive to learn and be curious, with the desire to understand our customers' problems and then effectively communicate and demonstrate how Risk Cloud can help
The anticipated base salary range for the role is $75,000 - $88,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
Hybrid Workplace
Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.
Total Rewards
We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.
In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.
Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.
Our Culture
At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.
We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work.
We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.
LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.
We are proud to have been recognized as a top workplace by Built In, Crain's Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.
Learn more about our culture here.
Excited about LogicGate but not familiar with GRC?
GRC stands for Governance, Risk, and Compliance
GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.
$75k-88k yearly Auto-Apply 57d ago
Premier Service Associate
Empower Retirement 4.3
Remote visitor services associate job
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
As a Premier ServiceAssociate, you will support existing Empower clients with all aspects of their investment needs. You'll respond to operational inquiries regarding trading, asset movement, account opening and asset consolidation, and handle client trading of Equity, ETF, Mutual Fund, Options and Fixed Income securities.
Schedule will vary by time zone. Candidates must be available to work the following Monday - Friday schedule for their location:
Eastern Time (ET): 11:30 a.m. - 8:00 p.m.
Central Time (CT): 10:30 a.m. - 7:00 p.m.
Mountain Time (MT): 9:30 a.m. - 6:00 p.m.
What you will do
Service new and existing client needs via inbound calls.
Engage customers in an Investment Recommendation Conversation.
Deliver an efficient and responsive client experience by taking ownership, delivering accurate information and initiate proactive follow up.
Demonstrate knowledge of Brokerage transaction and regulatory requirements including Corporate Actions, Exchange Rules, Suitability, and Tax Implications.
Uncover leads and opportunities to hand off to the Retirement Advisor Team and drive new business opportunities.
What you will bring
Active FINRA Series 6 and Series 63 required, as well as FINRA fingerprinting
2+ years of financial customer service experience.
Strong customer service background with a firm understanding of the diverse operational and investment needs of our customers.
Knowledge of current financial markets and retirement account operations is necessary.
What will set you apart
Strong written, verbal and presentation skills.
Strong technological skills and an ability to multi-task across systems.
Past brokerage and mutual fund trading experience.
Retail, IRA and/or 401K customer service experience.
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
#LI-Remote
#PJPW
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Base Salary Range
$45,700.00 - $62,875.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
•
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
01-27-2026
Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency.
$45.7k-62.9k yearly Auto-Apply 2d ago
Visit Success Specialist I (Randstad)
Papa Partners 4.2
Remote visitor services associate job
Papa, and our Papa Pals represent a new category of care, to quite literally meet our members where they are. Social determinants of health, including the loneliness public health crisis, greatly impact people's health and their lives. The Papa team and our tens of thousands of Papa Pals are here to provide companionship, support, and care to millions of families.
Backed by excellent partners, Papa has raised $240M in funding. Our investors include SoftBank Vision Fund 2, TCG, Tiger Global Management, Canaan, Comcast Ventures, Pivotal Ventures (Melinda Gates' fund), Initialized Capital, Sound Ventures (Ashton Kutcher's fund), YCombinator, Operator Partners, and Magnify Ventures.
Papa, Inc. is an equal opportunity employer. We proudly support the ParityPledge for gender and/or racial parity at the highest levels of business.
About the Role
As a Visit Success Specialist, you will focus on ensuring each Papa visit interaction happens by following set decision-making workflows. You will assist pals and members with booking future visits, confirming visits, monitoring and flagging issues in visits in real-time. This candidate is passionate about helping others, a great communicator, and can work in a fast-paced environment while providing the best customer service. They are also solid decision-makers and can connect the dots of their daily tasks to their business impact.
Your Responsibilities
Making it Happen! Strong business decision-making abilities that allow for needed deviations from the workflows and processes. Empowered to make it happen for our customers.
Customer-obsessed mentality. Passionate about helping customers and connecting the dots on how their daily responsibilities impact the customers directly. Works towards solving customer problems on the spot or escalating further, if needed.
Strong Communication. Strong written and verbal communication skills to customers through SMS and call-based work as well as communicating internally to key stakeholders or leaders.
Adaptability is key. Willingness to adapt to changing work environments which shift direction and tasks throughout the day. Involved in peer to peer shadowing and training to gain insight and be a partner to drive process improvements within the team.
Detailed-oriented. Detailed in applying workflows and processes and intentional about any deviations to provide stronger results. Understands the importance and impact of small workflow and process adjustments.
Tech-savvy. Experience working in multiple computer systems simultaneously, and open to learning new technologies and tools to make your work more efficient.
Team Player. Works well cross-functionally while communicating effectively. Takes pride in team results and is invested in improving overall team performance through sharing insight and learnings.
Requirements:
Works productively in a fast-paced environment.
Strong decision-making skills.
Provides quality service while meeting the needs of the customer.
Collaborates well with peers and cross-functional teams.
Communication skills are clear, precise, and engaging.
Fluent in English.
Committed to supporting a diverse, inclusive, and collaborative work environment.
Ability to adhere to work-from-home policy, including, but not limited to, a hardwired (Ethernet) network connection and distraction-free environment during working hours and the expectation to leverage the tools and technology provided by Papa.
Required Qualifications:
High school diploma or general education degree (GED).
Customer-obsess mentality. 3+ years of Customer Service experience.
Experience with remote work for 1+ years.
Spanish or Creole speaker a plus.
Location:
Remote US
Salary & Benefits:
At Papa, we believe in caring for each other. In addition to competitive salaries and challenging work assignments, we offer medical, dental, and vision insurance; mental health and emotional well-being support tools, equity packages; 401k Plan with a match of up to 4%; generous gender-neutral parental leaves and PTO
$44k-64k yearly est. Auto-Apply 60d+ ago
Financial Services Associate | Remote | No Experience Needed
Ohana Outreach Financial
Remote visitor services associate job
Job Description
No bosses. No quotas. No ceiling. Just results that pay.
We're a mentorship-driven financial services organization built for people who want control - control of their income, schedule, and future. Whether you're looking for part-time flexibility or a full-time career path, this opportunity gives you the tools, systems, and leadership you need to grow.
We've helped teachers, nurses, truck drivers, and parents with no prior experience create income streams that match their effort - because the process works when you do.
What You'll Do
You'll meet with families (virtually or over the phone) who have requested help protecting their income or paying off debt faster. Using our proven client system, you'll:
Review coverage needs and customize simple financial protection plans.
Submit applications through our digital platform - no cold calling or door knocking.
Follow up with clients and maintain long-term relationships.
Learn to train and mentor others as you grow.
Every step is outlined, documented, and supported. You'll never have to “wing it.”
What Makes This Different
Freedom: You decide when and how you work. No clock-in, no office politics.
Proven Playbook: The same system that's helped thousands of new agents earn $60K-$150K+ in their first year.
Mentorship: Work directly with top leaders who've already built six- and seven-figure agencies.
Culture: Collaborative, transparent, and genuinely fun. We celebrate wins together.
Compensation & Benefits
Uncapped commissions: You control your income - effort = reward.
Bonuses & incentive trips: Company-paid travel to destinations like Cabo, Hawaii, and Costa Rica.
Health, dental, and vision options: Available once licensed and producing.
Leadership path: Training, support, and recognition for those who want to grow beyond sales.
Flexible schedule: Full-time, part-time, or supplemental income model available.
Who Thrives Here
People who are:
Coachable and willing to follow a proven process.
Self-driven and goal-oriented.
Good communicators who care about helping others.
Looking for long-term stability and income growth, not another short-term job.
No financial or sales experience is needed - our training covers everything. Licensing can be completed online in 1-2 weeks, and we'll guide you through it.
Why Apply Now
Most people spend years searching for a career that offers both income and lifestyle freedom. Here, you can build both - backed by real mentorship and an award-winning company culture.
If you've been craving a way to work from home, create flexibility, and make a difference for families while doing it, this could be your chance.
No scripts. No hype. Just a real opportunity to grow - on your terms.
Apply today, and we'll set up a short conversation to see if it's the right fit.
Requirements18+ and authorized to work in the U.S.
100% Uncapped Commission 1099
Able to pass a background check and complete licensing (3-7 days, we'll guide you through it every step of the way).
Prior experience in sales, customer service, leadership, or training is a plus-but not required.
Comfortable working remotely and independently.
BenefitsAll-Expenses-Paid Vacations - Travel to dream destinations like Puerto Rico, Italy, Portugal, Mexico, and more-fully paid based on performance.
Work-from-Anywhere Flexibility - 100% remote with control over your schedule and income.
Earn Time & Money - System-driven income model gives you the power to create both financial freedom and time freedom.
True Agency Ownership - Build your own business with real contractual ownership.
Legacy Business Transfer - Pass your agency to a loved one and create generational wealth.
Free Life Insurance - One full year of coverage included for qualifying agents.
Up to $500,000 in Life Coverage - Access large term coverage (up to 30 years) as a benefit.
Health Benefits Access - Affordable medical, dental, and vision coverage available through a partner provider.
Award-Winning Culture - Named a top company culture by Entrepreneur and a fastest-growing company by Inc. 5000.
• • Mentorship & Training - Plug into proven systems and real-time coaching to level up fast.
$30k-51k yearly est. 2d ago
Remote Insurance & Financial Services Associate
SLR Search
Remote visitor services associate job
Job DescriptionJoin a growing stable firm that prioritizes mentorship and work life balance. Remote Insurance & Financial ServicesAssociate Benefits- Starting Salary targeting $140K - $202K - Annual performance based bonuses - Remote or hybrid work arrangement options
- Reasonable billable hours requirement
- Competitive health insurance benefits
- 401(k) with a partial match
Remote Insurance & Financial ServicesAssociate Qualifications
- 3-5 years of litigation experience including drafting pleadings, motions, discovery, and participating in depositions and trial preparation.
- Experience in ERISA, disability, life, health, long-term care, and employer-plan benefit matters.
- Must currently be located in California and admitted to the CA Bar.
$30k-51k yearly est. 3d ago
Loan Servicing Associate I
Jpmorgan Chase 4.8
Visitor services associate job in Columbus, OH
Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedInranked #1 out of 50 of thebest companies in the U.S.forbest places to work and grow your career. As a Loan ServicingAssociate I within JPMorganChase, you will manage a portfolio of loans, interpret loan documents, and ensure deadlines are met, significantly impacting our Lending Services department. You will use your knowledge of loan servicing to resolve problems, make informed decisions, and suggest improvements. Proficiency in conflict management, critical thinking, and stakeholder management will help you navigate conflicts and achieve beneficial outcomes. You will apply strategic planning and time management skills to align operations with long-term goals. Additionally, your role involves training others, managing projects, and having your work reviewed by more experienced professionals.
**Job responsibilities**
+ Interpret and manage loan documents for an assigned portfolio, ensuring compliance with terms and deadlines.
+ Utilize critical thinking skills to identify and resolve short-term loan servicing issues within established policies and procedures.
+ Collaborate with internal and external stakeholders to facilitate discussions and negotiations, aiming to resolve conflicts and drive win-win solutions.
+ Contribute to the improvement of current loan servicing methods by proposing and implementing changes based on in-depth understanding of lending services.
+ Provide training and guidance to junior team members on loan servicing tasks, fostering their professional growth.
**Required qualifications, capabilities, and skills**
+ Two or more years of experience or equivalent expertise in managing and interpreting loan documents within a financial institution.
+ Demonstrated proficiency in conflict management, with a track record of facilitating discussions and negotiations to resolve conflicts.
+ Proven ability to apply critical thinking skills to identify and resolve loan servicing issues within established policies and procedures.
+ Experience in training and guiding others on loan servicing tasks, fostering their professional growth.
+ Advanced proficiency in strategic planning and time management, with a history of efficiently managing tasks and aligning operations with long-term goals.
**Preferred qualifications, capabilities, and skills**
+ Collaborate effectively with cross-functional teams to ensure seamless client service operations, leveraging strong interpersonal relationship skills and a focus on enhancing client satisfaction and service delivery.
+ Demonstrate flexibility and adaptability, maintaining a positive and optimistic attitude while adjusting to changing conditions and priorities.
+ Exhibit teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, and showing a willingness to learn and receive direction.
+ Operate as a highly motivated self-starter, capable of working independently within a team environment, and asking well-thought-out questions to improve understanding and performance.
+ Utilize strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment, ensuring adherence to service level agreements.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$70k-95k yearly est. 60d+ ago
Guest Services Coordinator
Philosophi Salon
Visitor services associate job in Columbus, OH
Job DescriptionPosition Description: Great pay. Fun industry. Supportive team. Real growth. Our Guest Service Coordinators are the heartbeat of our salons. If you love people, communication, and fast-paced environments and especially if youre a licensed cosmetologist or cosmetology student, this role is an amazing way to build consistent income, industry experience, and a long-term career inside a professional salon group.
We are seeking licensed cosmetologists and cosmetology students.
Sunday availability required.
Pay & Growth
Licensed cosmetologists start at $18.38/hour (plus bonuses).
Other candidates typically start in the $16$17/hour range (plus bonuses).
We use a clear level system with built-in raises.
Many GSCs reach $19$22/hour in under a year, with long-term growth into the high-$20s/hour range.
Promotions are performance-based and may happen multiple times per year.
What Youll Do
Welcome and care for guests
Manage check-in, check-out, and scheduling
Support front desk flow and communication
Assist with retail and salon operations
Work closely with stylists and leadership
What This Role Is
Think: receptionist + retail + communication hub.
You help the salon run smoothly while creating an amazing guest experience.
Requirements
Active Cosmetology License in Ohio or active enrollment in a Cosmetology Program
Acceptable background check
Comfortable using computers and POS systems
Strong communication and professionalism
$18.4 hourly 8d ago
On-Call Guest Services Ambassador (In Room Dining) - The Langham, New York
Langham Hospitality Group 4.3
Remote visitor services associate job
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori.
For more information about the property, please visit: ******************************************************
The objective of the On-Call Guest Service Ambassador (In-Room Dining) is to provide friendly, courteous and professional in-room dining service to guests while maintaining high level of service as per Langham Hospitality Group and Forbes standards.
RESPONSIBILITIES AND JOB DUTIES:
Telephone Sales Agent:
Promptly answer guests' calls, announce any specials, promote menu items and answer questions regarding preparation methods. Menu knowledge is important.
Document orders; repeat items back to callers to ensure accuracy and quote expected arrival time per set standards with speed and accuracy.
Input order information into POS, allowing culinary staff to begin preparation; note any special requests clearly.
Assist service staff during peak periods by preparing service trays and generally assisting with all efforts to ensure prompt delivery.
Respond to guest complaints in a positive manner, negotiate a compromise and implement a solution satisfactory to the guest.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention corrective action could be taken when appropriate.
Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
Perform other duties as requested, such as special guest requests.
Report to duty as scheduled by direct supervisor according to operating hours.
Be fully versed in all service standards.
Server:
Knowledge of menu, as well as following setup procedures.
Delivery of food and beverage items as requested by guests and removal of soiled dishes in a timely manner in accordance to set standards.
Putting together a weekly order sheet of all items needed for the week.
Cleaning and maintaining a well-organized storeroom.
Properly rotating all stock items both in the storeroom as well as the carts.
Checking the expiration dates on all items to ensure that all guests receive fresh products. Outdated items are to be removed immediately from guestrooms and storerooms and reported to the Supervisor or Banquet Chef.
Completing a guest room security check list. This will ensure that no rooms are left open.
Responsible for following the Key Procedure. This includes signing a “key issue form” stating that you acknowledge your responsibilities for the key issued to you and the procedure to be followed in the event of theft or lost key.
Help maintain the room service carts to ensure cleanliness, luxury presentation and functionality.
Attending all department meetings as well as all colleague meetings.
Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Other duties as assigned by direct supervisor.
PHYSICAL DEMANDS:
Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, seeing, hearing, talking, walking. Considerable repetitive motion of hands and wrists as pertaining to pouring of drinks from bottles and shaking with shakers.
Requires the ability to lift and carry objects weighing up to 50 pounds.
Standing for 90% of work shift is required
SPECIAL SKILLS REQUIRED:
Must have basic knowledge of food and beverages preparation.
Basic knowledge of POS systems, i.e. Micros.
Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
Ability to read, speak and understand the English language in order to communicate with guests and other staff members.
Ability to remember and promote the variety of menu items.
Ability to work stand and work in confined spaces for long periods of time.
Ability to operate beverage equipment: coffeemaker, iced tea machine, etc.
EDUCATION REQUIRED:
Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
High school diploma preferred.
EXPERIENCE REQUIRED:
Prior Food and Beverage experience required.
Room Service experience in a luxury hotel preferred.
LICENSES OR CERTIFICATES:
TIPS certification a plus.
Ability to obtain any government required license or certificate.
CPR Certification and/or First Aid Training preferred.
Rate of pay: $27.20 per hour
EOE, including disability/vets
$27.2 hourly Auto-Apply 36d ago
Guest Services / Host
Three Creeks Kitchen + Cocktails
Visitor services associate job in Columbus, OH
Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team!
Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant.
What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurant's success.
Job Summary:
Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUEST SERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience.
Benefits/Perks:
Opportunities for career growth, all role promotions prioritized for in-house employees
Flexible Scheduling, and closed 7 major holidays!
20% dining discount off the entire menu
50% dining discount on shift
Starting pay $13.00-$16.00/hour
Certain associate meals
Motivations:
A genuine commitment and interest in Hospitality
A "Yes, and!" mentality toward Guests Services
An intentioned appreciation toward teamwork, family, and community
Responsibilities
Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards.
Upholds positive hygiene and cleanliness practices throughout all work shifts.
Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction.
Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement.
Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment.
Is familiar with the restaurant's emergency procedures.
Follows all duties, standards, and procedures outlined in the associate handbook.
Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
Qualifications
Previous experience in food service, hospitality, or in the back of house
Ability to work well in a fast-paced environment
Excellent customer service and time management skills
Ability to work well in a team environment, and shows an eagerness to perform
Motivated to make an impact and personally contribute to the success of the restaurant
Compensation: $13.00 - $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
CLICK "FIND JOBS" ABOVE
Are you passionate about the art of hospitality and looking to join a dynamic team at a top-tier restaurant?
We are a new and exciting establishment specializing in New American cuisine, focusing on seafood, steak, sandwiches, and hand-crafted desserts. Our menu also features specialty and classic cocktails and a curated selection of local craft beers.
Located in a charming small-business neighborhood, our restaurant offers a refined yet natural aesthetic, blending green and metallic gold tones with live greenery, crystal glassware, and elegant chandeliers. With a large patio and a four seasons room designed for large parties and private events, we aim to provide a memorable dining experience for every guest.
We believe in creating not just a meal, but an experience. Our team is dedicated to exceptional service, meticulous attention to detail, and fostering a warm, inviting atmosphere. We are looking for individuals who share our passion and commitment to excellence.
$13-16 hourly Auto-Apply 60d+ ago
Membership Services Rep - Evening and Weekend Availability
Buckeye Valley Family YMCA
Visitor services associate job in Pataskala, OH
Deliver excellent customer service to all members, guests, and program participants. Proactively respond to member and guest needs, promote memberships and programs, and maintain cleanliness and organization of the work area.
ESSENTIAL FUNCTIONS include the following, other duties may be assigned:
Provide excellent, timely and courteous customer service to members, guests, and program participants in order to contribute to member retention.
Maintain knowledge of current membership and program policies, procedures and fee structures.
Enroll new members, process membership renewals and register program participants. Ensure the accuracy and completion of all required forms.
Handle and resolve membership concerns. Inform supervisor of unusual situations or unresolved issues.
Efficiently and accurately enter membership and program registrations into the point of sale system.
Accurately reconcile daily cash drawer with receipt system reports.
Maintain a clean, supplied and organized member service desk.
Distribute mail.
Present a professional appearance to all employees, members and guests.
Provide administrative support to staff as needed.
Child Protection Responsibilities:
Adheres to policies related to boundaries with youth.
Participates in required abuse risk management training.
Reports suspicious and inappropriate behaviors.
Follows mandated abuse reporting requirements.
Adheres to job specific abuse risk management responsibilities.
Qualifications
YMCA COMPETENCIES (Leader):
Mission Advancement:
Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration:
Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness:
Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience.
Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth:
Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
QUALIFICATIONS:
High school diploma and/or at least two years of related experience
Previous demonstrated experience working with children and diverse populations.
Knowledge of word processing, spreadsheet and database programs.
CPR, First Aid, AED and O2 certifications must be obtained within 90 days
Must keep certifications current throughout employment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, and distance vision. The noise level in the work environment is usually moderate.
$26k-35k yearly est. 11d ago
Guest Services Staff - PromoWest - Columbus
AEG Worldwide 4.6
Visitor services associate job in Columbus, OH
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
GUEST SERVICES STAFF
GUEST SERVICES
SHOW OPERATIONS STAFF
USHER/TICKET TAKER
1. GUEST SERVICES STAFF
SUMMARY
Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.
PRIMARY RESPONSIBILITIES
Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
Operate the various coat check rooms within established guidelines and procedures at the venue.
Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access).
Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.
Seat guests and assist ADA patrons.
Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
Monitor venue during guest arrival and exit to comply with fire department safety regulations.
Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
QUALIFICATIONS
A minimum education level of: High School Diploma or its equivalency
A minimum of 1-2 years of related work experience
Ability to work in varying conditions
Ability to lift 50 lbs. without assistance
Positive attitude with superior customer service skills
Ability to stand, walk, and climb stairs for long periods of time
PREFERENCES
Previous experience working in events and knowledge of the music industry preferred
Availability to work nights, weekends, and holidays as needed according to venue schedule.
2. SHOW OPERATIONS STAFF
SUMMARY
The Show Operations Staff will be responsible for both custodial and guest services support. This position will ensure cleanliness of pre-show and post-show common areas in addition to public areas throughout the event. The Show Operations Staff will also deliver optimal customer service by assisting with guest directions, guiding guests to exit points, escalating guest complaints when necessary, and provide guest seating support.
PRIMARY RESPONSIBILITIES
Responsible for pre-show and post-show cleaning of common areas (i.e. lobby, restrooms, elevators, seating, etc.) while maintaining and ensuring cleanliness in public areas throughout the event.
Assist with opening doors for crowd control, providing suite holder directions, managing bar lines, escalating guest complaints as necessary, in addition to guiding and directing guests to exit points and around any production load-out that may impact exits.
Provide reserved guest seating support such as setting chairs as needed, marking chairs for seating locations, directing guests to seat locations, and assisting ADA patrons while complying with facility/event ADA requirements.
QUALIFICATIONS
A minimum education level of: High School Diploma or its equivalency
A minimum of 1-3 years of related work experience.
Ability to work in varying conditions.
Excellent interpersonal and customer service skills.
Excellent verbal and written communication skills.
Ability to take direction and work well with others.
Ability to stand for extended periods of time and lift tables, chairs, etc.
Available to work nights, weekends, and holidays.
3. USHER/TICKET TAKER
SUMMARY
The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise.
PRIMARY RESPONSIBILITIES
Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s).
Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information.
Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements.
Display a calm and attentive demeanor when rectifying issues with guests.
Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area.
Control access points to prevent unauthorized entries.
Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager.
QUALIFICATIONS
A minimum education level of: High School Diploma or its equivalency
A minimum of 0-1 years of related work experience
Able to work efficiently in a fast-paced environment
Exemplify a strong commitment and willingness to provide excellent customer service
Maintain a neat, clean and professional appearance
Possess strong interpersonal and communication skills
Sound judgement; able to make sound decisions
Available to work evenings, weekends, and holidays
Payscale: $10 - $14
Bonus: This position is not eligible for a bonus under the current
bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA
qualification).
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
$10-14 hourly Auto-Apply 60d+ ago
Guest Service - Recreation Crew Member
City of Gahanna, Oh 3.9
Visitor services associate job in Gahanna, OH
Under the supervision of the Recreation Supervisor, the Guest Service position includes the following duties: * Assists the Pool Manager in the daily operations of the aquatic facilities. * Independently responsible for front desk, customer service, and membership processing at the aquatics site
* Ensures exceptional safety standards are maintained.
* The pools are open mid-May through Labor Day weekend. Guest Service staff are expected to be available throughout the entire season unless otherwise noted at hiring.
* Serves as the main point of contact for guests while onsite at aquatics facilities, processing memberships, answering phones, selling gate admissions, preparing accurate deposits, and monitoring contractors and rentals.
* Leads and maintains the promotion of excellent customer service standards at all levels of operations.
* Establishes and maintains effective working relationships with employees, supervisors, other agencies, and the public.
* Maintains the inventory of supplies and equipment in connection with the operation of the pool; assists the Recreation Supervisor and co-workers in duties necessary for the proper upkeep and maintenance of the pool and pool grounds.
* Maintains all necessary documentation for business operations and programming.
* Regular, predictable, and punctual attendance is required
Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is a High School Diploma or equivalent or one (1) year of progressively responsible experience at a pool facility.
Licensure or Certification Requirements
* Current American Red Cross CPR/AED for the Professional Rescuer, First Aid, and Administering Emergency Oxygen certificate required.
Other
* Minimum 17 years of age
* Maintains high standards of health and safety in all aquatics operations, always adhering to industry standards.
* Maintains the facility in a clean and orderly fashion.
* Performs other tasks and duties as assigned by Pool Manager, Aquatics Coordinator, and/or Recreation Supervisor
Knowledge, Skills, and Abilities
Knowledge of:
* Basic recreation principles
* Water safety & Emergency procedures
* Foodservice regulations
* All computer applications and hardware related to the performance of the essential functions of the job, including recreation reservation and activity software.
Skill in:
* Cash handling and procedures.
* Working with different age populations
* Microsoft Office
* Conflict resolution
* Time management
Ability to: (Mental and Physical Abilities)
* Work independently, while being able to lead and supervise others and meet deadlines Adhere to regulations, policies, and procedures required by the State of Ohio, Franklin County Board of Health, the City of Gahanna, and all other regulatory/governing bodies.
* Experience and ability to lead and supervise others.
* Enforce safety regulations and emergency procedures.
* Understand and follow instructions from Pool Manager, Aquatics Coordinators, and Recreation Supervisor
Working Conditions:
* The employee is subject to inside and outside environment conditions, extreme cold, extreme heat, noise, vibration, hazards, and atmospheric conditions.
* This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.
$19k-27k yearly est. 53d ago
Guest Services Ambassador
Asmglobal
Visitor services associate job in Columbus, OH
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center.
ESSENTIAL DUTES AND RESPONSIBILITIES
Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries.
Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services.
Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance.
Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals.
Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff.
The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility.
Availability to work both evenings and daytime/morning shifts essential.
Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand.
Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction.
Embrace interacting with large groups or addressing individual guest needs.
Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details."
Be ready for all other duties that come your way-every day brings a new opportunity to shine!
QUALIFICATIONS
Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps.
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus.
SKILLS AND ABILITIES
Professional appearance
Strong interpersonal, oral, and written communication skills
Command of the English language, coupled with excellent telephone etiquette
Must have eye/hand coordination and manual dexterity.
Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors.
Must be able to work independently and maintain a positive attitude within a busy environment.
This position requires the ability to work effectively with diverse groups of people on all levels.
Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility.
This position requires the ability to respond politely to all individuals and work well as a collaborator.
Must be self-motivated, and flexible to immediate changes.
Excellent record of dependability and reliability
WORKING CONDITIONS
Indoor and outdoor environment with exposure to loud noise, heat, and cold.
PHYSICAL DEMANDS
This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
TO APPLY:
Visit: **************************************
Greater Columbus Convention Center
Attn: Human Resources
400 N High Street
Columbus, Ohio 43125
PHONE: ************
FAX: ************
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$20k-26k yearly est. Auto-Apply 16d ago
Guest Services Ambassador
Legends Global
Visitor services associate job in Columbus, OH
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center.
ESSENTIAL DUTES AND RESPONSIBILITIES
Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries.
Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services.
Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance.
Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals.
Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff.
The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility.
Availability to work both evenings and daytime/morning shifts essential.
Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand.
Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction.
Embrace interacting with large groups or addressing individual guest needs.
Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details."
Be ready for all other duties that come your way-every day brings a new opportunity to shine!
QUALIFICATIONS
Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps.
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus.
SKILLS AND ABILITIES
Professional appearance
Strong interpersonal, oral, and written communication skills
Command of the English language, coupled with excellent telephone etiquette
Must have eye/hand coordination and manual dexterity.
Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors.
Must be able to work independently and maintain a positive attitude within a busy environment.
This position requires the ability to work effectively with diverse groups of people on all levels.
Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility.
This position requires the ability to respond politely to all individuals and work well as a collaborator.
Must be self-motivated, and flexible to immediate changes.
Excellent record of dependability and reliability
WORKING CONDITIONS
Indoor and outdoor environment with exposure to loud noise, heat, and cold.
PHYSICAL DEMANDS
This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
TO APPLY:
Visit: **************************************
Greater Columbus Convention Center
Attn: Human Resources
400 N High Street
Columbus, Ohio 43125
PHONE: ************
FAX: ************
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$20k-26k yearly est. 9d ago
Visitor Services Associate - National Afro-American Museum and Cultural Center
Ohio History Connection 3.5
Visitor services associate job in Wilberforce, OH
Job Description
Job Title: VisitorServicesAssociate
Status: Part time, permanent
Compensation: $15.00/hour
Benefits: Paid vacation/sick/holidays, public pension (OPERS), 403b & deferred compensation programs; free membership for Ohio History Connection
Position Summary:
VisitorServicesAssociates support the visitorservice experience at the National Afro-American Museum and Cultural Center and are directed by the Interpretive Supervisor.
VisitorServicesAssociates give a positive and welcoming first and last impression to our visitors. The VisitorServices team works collaboratively and embodies the values of equity, inclusion, and access. The team delivers an effective, friendly and accurate experience and a warm welcome to all visitors. This position is responsible for supporting daily accuracy in transactions, deposits, data, and service.
This position offers up to 20 hours per week, with shifts scheduled between Wednesday and Saturday. Specific days and hours will vary based on operational needs. Scheduling will vary to accommodate institutional needs and may include evening, weekend and/or holiday work.
Essential Duties and Responsibilities
Provides a superior service during every interaction through reflective and active listening, addressing the customers' needs, providing information and assistance, and presenting a professional image for the Ohio History Connection.
Responsible for facilitating general, group and membership admissions transactions.
Clearly demonstrates knowledge of all NAAMCC activities and products including admission policies, onsite wayfinding, and information about exhibitions, events, public programs, and membership benefits; communicates this knowledge clearly to visitors, as well as to event rental clients and guests.
Supports retail operation including daily management of point of sale system and coordinating with the Retail Coordinator for merchandising, pricing, and inventory.
Provides general assistance by answering incoming telephone calls, transferring calls appropriately, fulfilling requests and orders.
Responsible for researching and resolving non-complex complaints to ensure customer retention and satisfaction.
Maintains the appearance, upkeep and cleanliness of public VisitorServices spaces and collateral.
Supports daily operations as directed.
Supports deposit process for all admissions and retail sales.
Education and Experience:
High school diploma or equivalent plus one to three years of working experience.
Desired Skills and Experience:
Comfortable communicating with staff and the public.
Excellent customer service skills.
Proficiency in various office software suites and virtual platforms, including but not limited to Microsoft 365. Database/CRM or Point of Sale experience desirable.
Basic money handling skills.
Required Competencies:
Can locate and use resources to get things done, uses resources effectively and efficiently, and arranges information in a useful manner.
Assumes accountability of role and responsibilities; anticipates the needs of others.
Able to process information in a consistent manner, simultaneously displaying adaptability when necessary.
Able to carry out duties assigned by supervisor and make reasonable decisions with a minimum of supervision.
Commitment to equity and access.
Application Instructions
All interested applicants should apply online at *********************************
Please contact Human Resources at ************ or by email at ************************* for questions or accommodation requests. Please do not send applications by regular mail or email.
Ohio History Connection is an equal opportunity employer.
All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Children's Act. Additionally, prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures. Inquiries must be directed to the Human Resources Director at ************ or via email at *************************.
Job Posted by ApplicantPro
$15 hourly 6d ago
Environmental Services Associate (Circleville Urgent Care, Nights)
Ohiohealth 4.3
Visitor services associate job in Circleville, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Weekends only. 8 hours per week.
Environmental ServiceAssociates are dedicated to cleaning and maintaining defined areas of the organization. Provide customer service to all customers by cleaning and maintaining patient rooms, public areas and service areas by completing task that support departmental and organization processes. This cleaning and maintaining will be defined by specific job/task assignments.
**Responsibilities And Duties:**
40%
Obtains assigned cleaning or maintenance request either from automated system, daily assignment sheet or verbal direction. Performs other functions required of the position, as assigned, which could include moving of beds or furniture required to service customers or execute the cleaning process. Must follow departmental/organizational processes to complete assigned duties. Must complete all paperwork needed to monitor departmental statistics.
20%
Must follow direction and proper usage of all equipment used in job performance; to include cleanliness. Specific equipment will pertain to each job assignment. Notifies appropriate area through work order process and other defined paperwork to keep all equipment and misc. items throughout the hospital.
10%
Keeps all assigned carts and areas stocked to appropriate operating levels. Linen distribution to be included in stocking of areas.
10%
Must be willing to complete other duties as assigned including storeroom maintenance to meet hospital cleanliness and safety standards.
20%
Used high level of Customer Service throughout the OhioHealth organization to the patient and all other customers.
**Minimum Qualifications:**
No Degree or Diploma
**Additional Job Description:**
**MINIMUM QUALIFICATIONS**
16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit.
18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.
HS diploma/GED preferred for individuals over 18 and not in high school.
**Work Shift:**
Night
**Scheduled Weekly Hours :**
8
**Department**
Environmental Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment