How To Become A Visitor Services Specialist: What It Is and Career Path

What is a visitor services specialist and how to become one

Updated January 8, 2025

3 min read

Quoted expert

Dr. Rikki Gilmore-Byrd

The average visitor services specialist salary is $62,428. The most common degree is a bachelor's degree degree with an psychology major. It usually takes 6-12 months of experience to become a visitor services specialist. Visitor services specialists with a Certified Tourism Ambassador (CTA) certification earn more money. Between 2018 and 2028, the career is expected to grow 12% and produce 52,400 job opportunities across the U.S.

What general advice would you give to a visitor services specialist?

Dr. Rikki Gilmore-Byrd

Vice President of Professional Development and Education, National Organization for Human Services

The world, and specifically the country, has been in a state of uncertainty for the past year. Crises will always be a part of our lives, and the management of the crisis can often be challenging for individuals to navigate themselves. Human Services is an umbrella term that is focused on helping and supporting humans. One of the most important attributes of those that work in the field of Human Services is empathy.

It is impossible for a computer, even those that are built with artificial intelligence, to accurately support clients with empathy. Therefore, people will always be required to provide that support. Social and human service assistants provide client services in a variety of fields, such as psychology, rehabilitation, and social work. This is a field that will continue to grow and emerge to support people in our communities. People are becoming more and more culturally diverse, which provides a need for more human services practitioners that are culturally diverse to support diverse clients. All types of new job opportunities are likely to emerge in the future.

ScoreVisitor Services SpecialistUS Average

Salary

4.9

Avg. Salary $62,428

Avg. Salary $59,228

Stability level

8.9

Growth rate 12%

Growth rate 0.3%

Diversity

10.0

Race

American Indian and Alaska Native 2.08%

Asian 5.40%

Black or African American 8.04%

Hispanic or Latino 19.97%

Unknown 5.10%

White 59.42%

Gender

female 79.88%

male 20.12%

Age - 43

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43

Stress level

8.9

Stress level is very high

7.1 - high

Complexity level

8.1

Complexity level is challenging

7 - challenging

Work life balance

6.2

Work life balance is fair

6.4 - fair

Key steps to become a visitor services specialist

Explore visitor services specialist education requirements

Most common visitor services specialist degrees

Bachelor's

64.7 %

Associate

14.4 %

Master's

11.1 %

Start to develop specific visitor services specialist skills

Skills	Percentages
Foster Care	22.38%
Compassion	9.22%
Data Entry	8.01%
Mental Health	7.70%
Child Abuse	6.00%

Complete relevant visitor services specialist training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New visitor services specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a visitor services specialist based on U.S. Bureau of Labor Statistics data and data from real visitor services specialist resumes.

Research visitor services specialist duties and responsibilities

Manage a caseload TANF clients, assess clients eligibility to receive benefits, assist with placement of clients in various programs.
Review applicant documentation to determine eligibility for state and federal aid programs, including Medicaid, food stamps and emergency assistance.
Review applicant documentation to determine eligibility for state and federal aid programs, including Medicaid, food stamps and emergency assistance.

Prepare your visitor services specialist resume

When your background is strong enough, you can start writing your visitor services specialist resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a visitor services specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable visitor services specialist resume templates

Build a professional visitor services specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your visitor services specialist resume.