Visit Success Specialist I (Randstad)
Remote visitor services specialist job
Papa, and our Papa Pals represent a new category of care, to quite literally meet our members where they are. Social determinants of health, including the loneliness public health crisis, greatly impact people's health and their lives. The Papa team and our tens of thousands of Papa Pals are here to provide companionship, support, and care to millions of families.
Backed by excellent partners, Papa has raised $240M in funding. Our investors include SoftBank Vision Fund 2, TCG, Tiger Global Management, Canaan, Comcast Ventures, Pivotal Ventures (Melinda Gates' fund), Initialized Capital, Sound Ventures (Ashton Kutcher's fund), YCombinator, Operator Partners, and Magnify Ventures.
Papa, Inc. is an equal opportunity employer. We proudly support the ParityPledge for gender and/or racial parity at the highest levels of business.
About the Role
As a Visit Success Specialist, you will focus on ensuring each Papa visit interaction happens by following set decision-making workflows. You will assist pals and members with booking future visits, confirming visits, monitoring and flagging issues in visits in real-time. This candidate is passionate about helping others, a great communicator, and can work in a fast-paced environment while providing the best customer service. They are also solid decision-makers and can connect the dots of their daily tasks to their business impact.
Your Responsibilities
Making it Happen! Strong business decision-making abilities that allow for needed deviations from the workflows and processes. Empowered to make it happen for our customers.
Customer-obsessed mentality. Passionate about helping customers and connecting the dots on how their daily responsibilities impact the customers directly. Works towards solving customer problems on the spot or escalating further, if needed.
Strong Communication. Strong written and verbal communication skills to customers through SMS and call-based work as well as communicating internally to key stakeholders or leaders.
Adaptability is key. Willingness to adapt to changing work environments which shift direction and tasks throughout the day. Involved in peer to peer shadowing and training to gain insight and be a partner to drive process improvements within the team.
Detailed-oriented. Detailed in applying workflows and processes and intentional about any deviations to provide stronger results. Understands the importance and impact of small workflow and process adjustments.
Tech-savvy. Experience working in multiple computer systems simultaneously, and open to learning new technologies and tools to make your work more efficient.
Team Player. Works well cross-functionally while communicating effectively. Takes pride in team results and is invested in improving overall team performance through sharing insight and learnings.
Requirements:
Works productively in a fast-paced environment.
Strong decision-making skills.
Provides quality service while meeting the needs of the customer.
Collaborates well with peers and cross-functional teams.
Communication skills are clear, precise, and engaging.
Fluent in English.
Committed to supporting a diverse, inclusive, and collaborative work environment.
Ability to adhere to work-from-home policy, including, but not limited to, a hardwired (Ethernet) network connection and distraction-free environment during working hours and the expectation to leverage the tools and technology provided by Papa.
Required Qualifications:
High school diploma or general education degree (GED).
Customer-obsess mentality. 3+ years of Customer Service experience.
Experience with remote work for 1+ years.
Spanish or Creole speaker a plus.
Location:
Remote US
Salary & Benefits:
At Papa, we believe in caring for each other. In addition to competitive salaries and challenging work assignments, we offer medical, dental, and vision insurance; mental health and emotional well-being support tools, equity packages; 401k Plan with a match of up to 4%; generous gender-neutral parental leaves and PTO
Auto-ApplySpecialist - Outreach-Fixed Term
Remote visitor services specialist job
The program director will be responsible for overseeing and managing multiple aspects of the Online Master's Program in Strategic Communication, including: recruiting and admitting qualified students, advising students during their time in the online program, engaging alumni and nurturing industry alliances and partnerships, working with an advisory committee to revise and maintain a competitive and relevant curriculum, recruiting, managing, and evaluating faculty to ensure high-quality instruction, overseeing program marketing, and managing program budget. The director will also teach classes in the program as necessary. This position will be an annual year (twelve month) position.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Degree
Masters -Strategic communication, advertising, public relations, marketing, communication, business, or a related field
Minimum Requirements
• Minimum of a master's degree in strategic communication, advertising, public relations, marketing, communication, business, or a related field
• Professional leadership or academic administrative experience of at least 1 year
• Experience in budget management
• Community building skills pertaining to student and faculty relationships, networking with alumni and industry partners, and the like
Desired Qualifications
• Experience in or openness to learn about higher education (e.g., administration, teaching, research), especially in relation to online education and curriculum design
• Professional, teaching, or research experience in integrated digital and social media campaigns, data analytics, and related areas
• Demonstrated ability to recruit competitive candidates for organizations, programs, and the like
Required Application Materials
• Cover letter
• Curriculum Vita
• List of three references
Special Instructions
To apply for the position, candidates must complete an online application at careers.msu.edu. The committee will start the review of applications on May 13, 2025, and will continue accepting applications on a rolling basis until the position is filled.
As an institution of higher learning, Michigan State University is committed to providing a safe environment for its students, faculty, and staff in support of its educational mission. With this commitment, the University conducts criminal background checks and professional misconduct reviews of all applicants for employment in faculty, academic staff, and executive management searches.
Professional Misconduct Review
A professional misconduct review is a prerequisite for a candidate to be selected for this position. Applicants will be asked to disclose whether they are subject to any pending investigation, findings or sanctions related to professional misconduct. Professional misconduct includes misconduct related to a person's employment, including, but not limited to, theft, embezzlement, research integrity, discrimination, or harassment under civil rights laws and policies, including protected identity harassment, sexual harassment, sexual misconduct (sexual assault, sexual exploitation, dating violence, domestic violence, stalking, etc.), and retaliation. All applicants will be asked to sign an authorization and release, which authorizes the University to contact the candidate's current and former employers, for a period of 7 years prior to the date of application, related to any pending investigations, findings of responsibility and/or sanctions related to professional misconduct. Nothing will be sent to current or former employers unless the candidate reaches the semi-finalist stage.
The existence of professional misconduct history does not automatically exclude a candidate from employment. The University will assess the information, including any information provided by the candidate, in determining whether the candidate is fit for the position. The University may decline to hire a candidate based on the professional misconduct review. All records obtained from external employers will be kept in a secure location, separate from personnel files. If an applicant fails to sign the authorization and release, the application will be deemed incomplete and will be withdrawn.
Review of Applications Begins On
05/13/2025
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Website
https://comartsci.msu.edu/academics/academic-departments/advertising-public-relations/graduate/master-arts-strategic
Department Statement
The Michigan State University Department of Advertising and Public Relations is a leader in education, research and outreach. For more than 60 years, the program has set the global pace in research excellence and achievement while also maintaining an award-winning undergraduate program. These remain the department's core values. The department is housed in MSU's world-renowned College of Communication Arts and Sciences. Established in 1955 as the first of its kind in the country, ComArtSci is now one of the largest and most respected colleges of communication in the world. ComArtSci combines a research-intensive faculty with a strong professional mission to prepare students for rewarding careers and to influence the professional practice of strategic communication globally.
The Master of Arts degree in Strategic Communication is designed for working professionals seeking to enhance their knowledge and skills in the rapidly changing media and technology environment. Students will learn to create and manage digital communication in organizational contexts by mastering skills in research, ethics, branding, content design, analytics and leadership. Graduates of this program have gone on to successful careers in private sector organizations as well as the public sector. Through a combination of mentoring from instructors and learning from peers, this program is designed to serve as a career accelerator.
MSU Statement
Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
Provider Outreach Specialist
Remote visitor services specialist job
AT A GLANCE
We are looking for a Provider Outreach Specialist to champion tobacco cessation interventions to healthcare providers across South Carolina. As a member of our State Quit Services Training & Outreach team, the Provider Outreach Specialist will
literally
meet providers where they are and share free evidence-based resources to help their patients quit smoking or vaping - including our industry-leading quit services available, for free, in South Carolina.
If you love meeting and helping people, being on the road, and are inspired by the thought of contributing mightily to the reduction of commercial tobacco use in your state, read on!
What You'll Do
The Provider Outreach Specialist will implement South Carolina Health Systems Optimization Program (HSOP) activities in accordance with a statement of work negotiated between RVO Health and our partners at the South Carolina Department of Public Health. Areas of responsibility and associated tasks (with estimated time allocations) include:
Plan training and outreach work (15%)
Collaborate with South Carolina client manager and Director of Public Health Strategy on annual work plan, to be revisited and adjusted quarterly
Use internal data (e.g., referrals) and external data (e.g., clinical quality measures) to inform and prioritize work
Manage annual training budget allocation
Promote the South Carolina Tobacco Quitline and training opportunities (20%)
Represent state client and RVO Health at state and regional conferences
Co-develop and distribute promotional materials to interested parties
Identify training prospects and collect contact information from interested parties
Deliver training and technical assistance to health care providers (45%)
Conduct needs assessment with health care system/clinic leaders
Adapt training materials to meet specific needs of trainees
Train health care providers on brief tobacco intervention and South Carolina Tobacco Quitline referral processes
Assist referral partners with referral submission and outcome reporting
Report activities and progress (10%)
Log training and outreach activity in standard reporting templates
Contribute insights and recommendations to monthly and quarterly reports to client
Track expenses and submit expense reports
Invest in individual and team development (10%)
Engage in knowledge building activities (e.g., webinars) and professional development opportunities
Actively participate in, and share insights at, Training & Outreach team meetings
What We're Looking For:
Knowledge of tobacco use and cessation interventions
Familiarity with South Carolina health care systems
Comfort with public speaking
Ability to travel within state (up to 75% of time)
Proficiency with Microsoft Office or Google Workspace
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
Starting Salary: $51,000.00 - $62,000.00
*Note actual salary is based on geographic location, qualifications and experience
Access to a Free Udemy for Business subscription-thousands of hours of learning content on hundreds of different subjects at your fingertips
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Pharmacy Benefits
Income Protection Plans
Pet Services Plans
Mental Health Support
Wellness Coaching
HSA- Health Savings Account
Commuter Benefits
Gym & Fitness Center Discount Program
Who We Are:
Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world.
RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.
We do not provide visa sponsorship for this role at this time.
#LI-remote
RVO Health Privacy Policy: ***********************************
Auto-ApplyQuality Outreach Specialist
Remote visitor services specialist job
Who You Are
You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you-instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all.
Does this sound like you? If so, we should talk.
Who We Are
At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders-from health systems, physician organizations, and payers to providers, practices, and patients - to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future.
For us, that's just an Honest day's work.
Your Role
The Quality Outreach Specialist will be a key part of improving Star Ratings and the ACO REACH quality programs by removing barriers to achieving high quality health outcomes. As the Quality Outreach Specialist, you will identify and remove patient barriers to accessing and receiving care, like patient medication adherence outreach, connecting patients with care providers and available services, and medical record review to identify gaps in care. Additionally, you will work with the quality team to develop initiatives and educational materials for our providers, patients, and internal market teams.
Primary Functions of the Quality Outreach Specialist Include:
Patient outreach calls to understand root causes of barriers to medication non-adherence and offer solutions
Patient outreach calls to connect patients with important care and services to close critical gaps in care
Follow up with patients' care team on findings from patient conversations, when necessary.
Complete medical record reviews to find evidence of clinical gap in care closure
Prepare and submit gap in care closure details to the payor and joint venture partners.
Provision of subject matter expertise on educational tools and learning sessions development.
Identify learning opportunities for practices and providers based on medical record review, outreach call, and other initiative outcomes.
Support the development of initiatives to support patient care and gap in care closure.
Support the creation and review of educational materials and learning sessions for external provider partners on themes and findings from outreach programs and initiatives.
Perform other related responsibilities as assigned.
How You Qualify
You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.
Medical Assistant, Licensed Practical Nurse, Certified Nursing Assistant, , Emergency Medical Technician, Pharmacy Technician license or certification required
Bachelor's/ Undergraduate degree preferred
3+ years of experience in a role for which closing Healthcare Effectiveness Data and Information Set (HEDIS) measures and/or Star Rating gaps were primary responsibilities
Prior quality measure chart review experience
Experience complying with Health Insurance Portability and Accountability Act (HIPAA)
Inpatient or outpatient clinical experience, including strong electronic medical records (EMR) experience preferred
Ability to manage deadlines and handle multiple tasks simultaneously
Detail orientated, organized and self-motivated
Ability to handle sensitive and/or confidential material and information appropriately
Strong verbal and written communication skills
Ability to work with large files and data sets
Proficient in Microsoft Office Suite : PowerPoint for presentations, Excel for mathematical formulas, charts, tables; Word and Outlook for communication to patients, healthcare insurance companies and internal company personnel
The base pay range for this role is $25.72 - $28.89. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.
How You are Supported
Full time team members may be eligible for:
Competitive Compensation
Attractive base salary with performance-based bonuses and rewards
401(k) plan with a generous company match, fully vested from day one
Comprehensive Health and Wellness Benefits
Flexible health, dental, and vision insurance options tailored to your needs
Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants
100% company-paid short-term disability and life insurance
Wellness programs and resources to support your physical and mental health
Work-Life Balance
Generous paid time off, including vacation, sick leave, and paid holidays annually
Two paid volunteer days to support causes you're passionate about
Flexible work arrangements to accommodate your lifestyle
Professional Development
Robust onboarding program and ongoing training opportunities
Reimbursement for role-related continuing education and certifications
Family-Friendly Policies
Paid parental leave for new parents
Dependent care flexible spending accounts
Support for work-life integration
Collaborative and Purpose-Driven Environment
Work alongside professionals who share your commitment to Honest's high-quality, value-based care model
Opportunities to contribute to meaningful projects and initiatives
Additional Perks
Team member recognition programs
Team-building events and social activities
Join us and experience a rewarding career where your contributions are valued and your growth is supported.
Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics.
Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email *********************** for assistance. Reasonable accommodation will be determined on a case-by-case basis.
Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended.
To safeguard your personal information, Honest Health will never ask for confidential details-such as social security numbers, bank accounts, or routing numbers-before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform.
We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at ***********************.
Auto-ApplyHousing Outreach Specialist
Visitor services specialist job in Columbus, OH
Location : Candidates must reside in the state of Ohio to be considered. This role requires approximately 15-20% travel each month within the state.
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Housing Outreach Specialist is responsible for developing and implementing the health plans housing strategy and programs. This includes the approach to assisting individuals in programs in securing accessible, affordable housing through Federal and local programs. The Specialist will possess knowledge of housing programs and services, focusing on homelessness and at-risk populations, and specific accessibility needs as related to LTSS populations.
How you will make an impact :
Liaise between housing agencies and the health plan and partner with these agencies to develop and access affordable housing services for members.
Partner with the Health Plan trainers to develop and implement training specific to affordable housing services in the state of Ohio.
Work under the Housing First model, honoring Member choice.
Responsible for working with housing agencies and other housing programs to help develop and access affordable housing services for Members receiving LTSS.
Responsible for education and supporting Care Coordinators and Support Coordinators in identifying housing options for members.
Minimum Requirements :
Requires a minimum of 3 years experience in developing housing and/or housing policy at a local, state or federal level for special populations such as the elderly, people with disability and/or people with mental health challenges to secure accessible, affordable housing through Federal and local programs; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities & Experiences :
Experience with housing, HUD and working with homeless population preferred.
Familiar with housing supports in communities across Ohio.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $25.81 to $38.72/hr.
Location: Cleveland, OH
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level:
Non-Management Non-Exempt
Workshift:
1st Shift (United States of America)
Job Family:
CUS > Service Operations
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplySpecialist - Outreach-On-Call
Remote visitor services specialist job
This position engages and interacts with educational institutions, foundations, members of state departments of education, and school and district administration to support the success of Educational systems in Michigan. The Office of K-12 Outreach is seeking educational professionals that have skill sets that align to the goals of our partners to support planning professional learning in a variety of areas including instructional design, research based best practices, school and district leadership, systems development, strategic planning, DEI, and state and federal initiatives. This position will help develop outreach proposals to expand programs offered by the Office of K-12 Outreach and develop and implement new initiatives focused on leadership development and capacity building to increase student achievement.
Specialists must be highly skilled in using technology platforms for team collaboration.
This position engages and interacts with educational associations, foundations, members of state departments of education, and school and district administration to disseminate content and progress updates in regard to the K-12 Educational system relating to programs implemented by the Office of K-12 Outreach. Develop outreach proposals to expand programs offered by the Office of K-12 Outreach. Develop and implement new initiatives focused on leadership development and capacity building to increase student achievement.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Degree
Masters -Education
Desired Degree
Doctorate -Educational Studies (K-12 Edu or Higher
Minimum Requirements
MA in Education Field
Desired Qualifications
Ph.D. in Educational Studies (k-12 Education or Higher Ed) and/or K-12 Administration
Specialists must be highly skilled in using technology platforms for team collaboration.
Required Application Materials
CV, Cover Letter, References
Work Hours
Standard working hours
Review of Applications Begins On
02/22/2024
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Website
******************************
MSU Statement
Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
Patient Outreach Specialist (Remote)
Remote visitor services specialist job
If you got into healthcare to make a difference, you're in the right place. We're looking for a values-driven, mission-focused, dynamic Patient Outreach Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that's you, read on!
What's Rippl?
At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we're ready to take action.
We're reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital.
Our Mission
The Rippl Mission is to enable more good days for those living with dementia and their families.
Our Core Values
At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers.
We're fed up. Today's dementia care isn't working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better-so we're doing it.
We're changemakers. We're pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need-when and where they need it. And we're proving it works.
We're in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait.
We start with yes. We don't let barriers stop us. When faced with a challenge, we figure it out-together. We're problem-solvers, innovators, and doers who find a way to make things happen for the people who need us.
We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team-because when they feel valued and empowered, patients and caregivers get the care they deserve.
Join the movement
We're looking to find other changemakers who are ready to join our movement.
The Role:
The Patient Outreach Specialist serves as the initial point of contact for individuals who may be experiencing memory and brain health changes but have not yet been diagnosed or engaged in care. This role conducts proactive outreach to patients or caregivers identified through our partners and initiates brief conversations aimed at identifying needs and introducing Rippl's dementia care model.
Essential Functions:
Reach out to new potential patients and caregivers who have not yet engaged with Rippl, using empathy and warmth to introduce our services.
Administer brief dementia-related screeners to assess the potential need for further evaluation or support.
Educate individuals about Rippl's mission and dementia care programs, emphasizing the support we offer for both patients and caregivers.
Encourage enrollment when appropriate and schedule initial clinical appointments with the Rippl care team.
Handle inbound calls and outbound calls to support the needs of new patients.
Accurately document outreach efforts, screening responses, and next steps in Salesforce and the electronic health record (Athena).
Coordinate with various teams to ensure a seamless transition into care for those who enroll.
Meet or exceed targets for engagement, screening completion, documentation quality, and conversion to care.
Qualifications:
Passion for working with seniors, their families and caregivers
Experience performing screeners, assessments, or intakes
2+ years experience in a healthcare environment required
Experienced in patient outreach, engagement, intake, medical reception and/or customer service
Proficiency in various systems such as Google Suite, Salesforce, Athena (EHR), and cloud based telephony systems
Knowledge of medical and behavioral health terminology
Exceptional interpersonal, customer service, problem-solving and conflict resolution skills
Comfortable in a high speed, ever changing, start-up environment
Strong verbal and written communication skills
Excellent organizational and multitasking skills
Ability to connect and build relationships with people from diverse backgrounds
Access to high-speed, reliable internet and a secure, private workspace conducive to confidentiality required
What's in it for you
Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility
Fast growth company with opportunities to take on more responsibility or develop into new roles
Flexible work environment and the opportunity to work from home
Competitive compensation
401(k) plan with a company contribution
Medical, Dental and Vision coverage for you and your family
Life insurance and Disability
Remote Work stipend
Generous Paid Time Off
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location.
Role: Range is $19 to $25 per hour depending on experience
We are going to make some very big waves starting with a small Rippl - come join us!
Auto-ApplyOutreach Specialist- Remote Opportunity
Remote visitor services specialist job
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit *********************************************
PURPOSE:
Under the guidance of supervisor and utilizing scheduling protocols, contacts pre-identified patients for follow-up medical care and schedules appointments. Receives telephone calls from patients requesting appointment scheduling as a result of letters mailed and/or automatic messaging. Makes critical decisions while talking to patients to handle issues presented. Coordinates all care needed to accomplish the health plan protocols, including scheduling non-ARC appointments, requesting records, obtaining authorizations, notifying PCP of outcome of this coordination. Works with member's health plan to coordinate processes and resources where applicable. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS:
Reviews and validates list of patients for contact.
Contacts patients via telephone, using scripts.
Receives telephone calls from patients who have received letters or automatic messaging.
Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information.
Schedules appointments for any ARC doctor, following protocols.
Schedules appointments for non-ARC doctors with patient's permission.
Coordinates care by obtaining authorizations, specialist records and other documents as needed.
Navigates electronic medical record to determine if care gaps have been closed. Provides any necessary documentation to analytics team.
Orders lab work and mammograms as dictated by scheduling protocols
Provides administrative support for the Advanced Care Coordination Clinic
Contacts and schedules patients due for a Medicare wellness visit. Responsible for keeping nurse practitioner's schedules filled.
Handles all complaints, errors and problems as presented by patients.
Uses judgment to attempt to appoint patients who may resist.
Notifies appropriate departments of issues and errors (deaths, for example).
Notes issues with patient-generated list and directs updates to analytics.
Interacts with doctors when their input regarding patients is needed.
Tracks outcomes of contact with patients.
Prepares reports of outcomes for supervisor.
Stays up-to-date with new developments and changes throughout Austin Regional Clinic including changes in doctors and staff, specialties and services, policies and procedures, protocols, etc.
OTHER DUTIES AND RESPONSIBILITIES:
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Education: High school diploma or equivalent.
Preferred: Experience scheduling appointments, and a broad knowledge of company operations. Previous experience working in an outpatient medical setting.
Knowledge, Skills, and Abilities:
Prior experience scheduling appointments preferred.
Broad knowledge of ARC's operations, preferred.
Excellent verbal and written communication skills.
Excellent customer service skills.
Ability to work in a team oriented environment.
Knowledge of medical terminology
Ability to think critically and rationally for decisions that meet the patient and ARC's needs.
Ability to work independently.
Ability to problem-solve and offer suggestions for process improvements to other coordinating departments.
Ability to create, sort and manipulate data in Excel spreadsheets.
Bilingual in English and Spanish preferred.
Work schedule: Monday through Friday 8:00 am to 5:00 pm; Remote opportunity once in person orientation complete.
Part-Time Outreach Specialist
Remote visitor services specialist job
MEET MAE Mae is a venture-backed digital health solution on a mission to improve the health and quality of life for mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally-competent on-the-ground support. We address access gaps and bolster physical and emotional well-being through continuous engagement, risk assessment, early symptom awareness, and a community-led model of support for our users.
Digital solutions to address cultural deficits in care are at the forefront of femtech innovation and Mae is quickly gaining traction with healthcare payers as a viable solution to address the implicit, explicit, and structural biases that hinder equitable maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve the outcomes for mothers and birthing people, while also reducing clinical costs of care, at impactful scale. See what we're doing at *************** and @maehealthinc on Instagram.
At Mae, we are:
Solution-Oriented
. We make every problem an opportunity to improve.
Curious.
We demonstrate focused curiosity.
Mission-connected.
We ensure mamas and doulas are heard.
Adaptable
. We learn, adapt, and execute.
Data-driven
. We quantify the uncertainty.
Accountable
. We own our decisions and their outcomes.
Transparent
. We don't hide the hard stuff.
Job Description
Mae is hiring a Part-Time Outreach Specialist who is passionate about maternal health equity and ready to help members enroll on our platform to receive support from pregnancy through postpartum. As an Outreach Specialist, you will be responsible for outbound outreach to health insurance plan members to introduce Mae's offering and onboard new members onto Mae's platform. Ideal candidates for this role have experience with high-volume outbound outreach.
This role will report to the Outreach Team Manager.
Key responsibilities include:
Placing a high volume of calls daily to members of Mae's health plan partners who may be eligible to join our platform in order to meet monthly targets
Share accurate and up to date information with members about the support they can receive through Mae, emphasizing Mae's offering of community-based doula support
Guiding members through the enrollment and onboarding process, so they can get started using the platform
Using a custom-built internal tool to identify the appropriate members to outreach to based on the team's enrollment targets for the month
Providing daily and weekly feedback to internal team members on issues and barriers affecting outreach quality or ability to achieve targets
Utilizing influencing / motivational skills to ensure maximum member engagement
Qualifications
What we are looking for:
1-3 years' experience in patient outreach or a healthcare-related field, with an emphasis on patient enrollment or engagement
Highly organized and able to manage time effectively
Experience working in an environment that required high outbound call volumes
Track record on exceeding targets
Comfort with managing priorities that may change on a daily or weekly basis
Enthusiastic and friendly disposition
Empathy in human interaction and desire to improve health of individual and whole communities
Work expectations:
Part-time 1099 (contract) with possibility of increased hours depending on business needs
6-month contract with possibility of extension depending on business needs
Monday - Friday (20 hours per week maximum, daily work hours flexible between 10am - 6pm ET)
Daily outreach expectations: A minimum of 50 outreach attempts per day, primarily phone calls
$2,500 per month contract with potential for additional monthly bonus
Flexible U.S. work location
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are currently only hiring US based applicants and are unable to sponsor visas.
Mae Health
Participates in E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Outreach Specialist
Remote visitor services specialist job
Who is Nest Health?
As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America's highest risk families. Founded in 2022 by Former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, Nest is the first-of-its-kind family-based, in-home, and virtual care model; this includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest's innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest's early success has led to national traction across states and payers, laying the groundwork for future expansion to families across the United States.
What does it mean to be a part of a startup?
Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect:
Role Breadth-
Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities
Learning opportunities-
you will have the opportunity, at times, to function outside of your standard position and learn about new roles & areas
Fast Paced-
Startups often must move faster than traditional large companies. This means you may be asked to cope with or advise on quick changes regarding systems or processes
Autonomy-
You will need to be highly autonomous, as there is less structure and learning and development than at large orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are identified
Collaboration-
With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively.
What is the purpose of this role?
The Outreach Specialist will work to convert eligible families into active Nest Health members by effectively communicating Nest's value, handling questions and objections, and scheduling initial visits. This role directly drives enrollment growth and ensures each market meets or exceeds new patient targets.
As an Outreach Specialist, you will be responsible to engage eligible families through phone, text, email, to enroll them as their family's primary care provider. This individual will follow structured conversation guides, utilize empathy, active listening, and sales tactics to overcome objections, and enroll families by scheduling their first appointment. The Outreach Specialist is responsible for delivering daily, weekly, and monthly conversation metrics. This is a metrics-driven position with meaningful bonuses tied to your exceptional performance.
What will you do?
Connect with patients and families with an empathy-led, humanistic approach to ensure that they are receiving the care they need
Conduct high-volume outbound outreach (calls, texts, emails) to eligible families to schedule and confirm initial visits
Deliver clear and compelling messaging about Nest Health's care model, answer questions, and overcome objections
Use Nest's CRM system (Salesforce) to manage call lists, track outreach, and monitor conversation progress
Meet and exceed enrollment goals for contacts made, visits scheduled, and conversations completed
Meet and exceed enrollment goals for contacts made, visits scheduled, and conversations completed
Collaborate with your manager and teammates to refine scripts, FAQs, and conversation guides
Identify opportunities to improve outreach effectiveness through data-driven insights
Work flexible or extended hours as needed to achieve enrollment targets
What do you bring to the Nest?
2+ years of experience in inside sales, call center sales, health plan member enrollment, or similar outbound sales environment
Minimum of 1 year experience with CRM tools (Salesforce or similar) and basic Excel skills preferred
Experience working in outreach, organizing, or coordinated campaigning
Demonstrated success meeting or exceeding sales or other quality and performance targets relative to daily/weekly goals
Strong communication and active listening skills with the ability to build rapport and trust quickly
Manage objectives with confidence and close conversations with clear next steps
Dynamic active listening and EQ when engaging with families
Entrepreneurial mindset with flexibility to adapt in a startup environment
Bilingual skills (Spanish and/or other) strongly preferred
What is required?
This is a job that will spend 100% time remote
Prolonged periods sitting at a desk and working on a computer
Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don't meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.
What does Nest bring to the table?
We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, and life options, and generous PTO, and an all-of-you, inclusive approach to benefits:
Family- centric health support with access to Lyric's comprehensive services for urgent care, behavioral health, psychology, and psychiatry for you and your entire family, including virtual veterinary care for your pets
Company supported Parental Leave for both primary/non-primary care givers with options for a tiered return to work, and eligibility to receive additional hours PTO for Prenatal Care and Backup Childcare
Receive reimbursement for work- related vehicle expenses, including commuting and travel costs, for staff who drive as part of their job responsibilities
Opportunity to receive up to $3,000/year Tuition Reimbursement to support your educational and professional development by covering a portion of costs relating to fees, course materials, or other related expenses
Employer sponsored short-term and long-term disability benefits to provide financial support in the event of illness or injury that prevents you from working
Enrollment in 401 (k) Retirement Plan through Human Interest to help save for your future with flexible contribution options
Why choose Nest Health?
Nest and its leaders have won multiple awards including Rock Health's Next-Gen Pediatric innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios , and others. More recently, they were recognized on Inc.'s Female Founder 500 List for 2025.
Learn more about us at ****************************
To learn more about the Nest care model, watch this video, by the award- winning HBO Katrina Babies filmmaker Edward Buckles, JR.
Nest Health celebrates the diversity of our patient population and seeks diversity on our team.
We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristics.
Auto-ApplyOutreach Specialist- Maritime Lead
Remote visitor services specialist job
Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking an
Outreach
Specialist- Maritime Lead
to support the United States Merchant Marine Academy (USMMA) Department of Career Services.
** This is a remote opportunity with periodic
travel required throughout the continental United States. **
I've never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create bettermission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Outreach Specialist Maritime- Lead at Terrestris
do?
The
Outreach Specialist - Maritime Lead
provides strategic support to the U.S. Merchant Marine Academy's Training & Career Services Office by leading engagement initiatives with maritime industry partners, supporting workforce development programs, and enhancing career pathways for Midshipmen. This role serves as a subject-matter expert on maritime careers, credentialing, and mariner workforce needs, ensuring that USMMA graduates are well-positioned for commercial and federal service opportunities.
What does a typical day look like for the Outreach
Specialist- Maritime Lead?
You will:
Conduct Maritime Outreach
Events:
·
Participate in outreach visits to K-12 schools, academies, community groups, and maritime education programs.·
Represent the program at student engagement events, career fairs, and informational sessions.·
Provide accurate information on maritime careers, USCG licensing, academy pathways, SIP, and SSMP.
D
eliver Presentations and
Student Engagement Activities:
Lead or support presentations, workshops, and demonstrations introducing students to maritime career opportunities.
Engage with diverse audiences, ensuring messaging is accessible and aligned with federal goals.
Support Development of
Outreach Materials:
Assist with producing brochures, videos, displays, and digital content for student and educator audiences.
Ensure all material distributed at events accurately reflects MARAD programs and maritime career pathways.
Collaboration and
Coordination:
Coordinate with educational partners and approved organizations supporting outreach activities.
Maritime Career Advising
Support:
Provide insights to students and educators on Afloat vs. shoreside career paths, Sealift opportunities, USCG licensing, maritime industry sectors and job expectations.
Assist in promoting the Strategic Sealift Midshipmen Program and SIP where appropriate.
What qualifications do you look for?
You might be the project manager we're looking for if you have:
Minimum Requirements:
Authorization to work in the United States permanently without sponsorship.
BS degree, maritime Graduate (Preferred)
Minimum 3 years in the maritime industry.
Preference that the candidate is a Strategic Sealift Officer and/or holds a USCG Unlimited License.
Preferred the candidate has Strategic Sealift and Navy Reserve Knowledge, familiarity with Navy-aligned programs such as the Strategic Sealift Midshipmen Program (SSMP).
Additional Quals:
Engagement & Presentation Skills
Experience speaking to youth audiences, teachers, parents, or community groups.
Ability to simplify technical topics (e.g., licensing, sealift roles, maritime schedules) for non-maritime audiences.
Industry Network and Practical Experience:
Prior service aboard U.S.-flag commercial vessels, MSC, or in sealift-related roles.
Existing connections within maritime unions (IOMM&P, MEBA, AMO), academies, or industry groups.
Outreach and Program Support:
Experience with STEM outreach or career-exploration programs (e.g., SeaPerch, CTE pathways).
Experience supporting recruitment, workforce pipeline development, or youth mentorship programs.
Soft Skills:
Strong communication and interpersonal skills.
Comfort traveling frequently and representing the program at public-facing events.
Ability to work independently in diverse settings with minimal supervision.
What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Applicants must be authorized to work in the U.S.
DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.
Influencer Outreach Specialist
Remote visitor services specialist job
About Prop Firm Match Global FZCO
Prop Firm Match Global FZCO is the leading platform for discovering, comparing, and selecting proprietary trading firms. We help traders make confident, informed decisions by offering side-by-side comparisons, verified reviews, and data-backed insights from the top prop firms worldwide. Our mission is to bring transparency, access, and clarity to the prop trading space.
Role mission
To expand Prop Firm Match's global influencer network by identifying, connecting with, and nurturing relationships with influencers in the trading and fintech ecosystems - amplifying brand visibility, credibility, and community reach across multiple markets.
Top 5 Performance Objectives
1. Build and scale the global influencer network (first 90 days; ongoing)
▸ Identify, qualify, and collaborate with a variety of forex and futures content creators (Instagram/YouTube/Tiktok) aligned with Prop Firm Match's mission.
▸ Develop and maintain a structured influencer database with clear categorization (region, audience size, engagement type).
▸ Focus initially on European and North American outreach with early expansion into East Asia as a secondary growth region. .
2. Develop and manage influencer relationships (quarter 1-2)
▸ Build early trust and professional rapport with influencers through strong communication and follow-up.
▸ Ensure positive long-term relationships by providing clear collaboration guidelines and tracking engagement outcomes.
3. Execute influencer campaigns and measure impact (quarter 2-3)
▸ Coordinate campaigns that drive measurable traffic and engagement (YouTube mentions, reviews, affiliate collaborations).
▸ Track influencer performance metrics (CTR, conversions, content reach) using internal analytics dashboards.
▸ Present weekly campaign impact summaries to the Growth team.
▸ Negotiate collaboration terms, secure deals efficiently, and hand over structured briefs to influencers once confirmed.
▸ Assist with affiliate support by responding to partner queries through Intercom, ensuring fast, clear, and accurate communication.
4. Contribute to the firm's market intelligence and brand credibility (ongoing)
▸ Leverage influencer insights to inform content strategy, audience trends, and partnership decisions.
▸ Identify emerging influencer categories and new audience segments within the trading ecosystem.
▸ Ensure influencers accurately represent the brand's integrity and transparency standards.
5. Establish outreach processes and communication systems
▸ Build SOPs for influencer selection, outreach templates, and negotiation playbooks.
▸ Use automation tools (e.g., Google Sheets, CRM) to standardize reporting and tracking
▸ Collaborate with Growth and Marketing to ensure consistent brand tone across communications.
Requirements
Key traits of top performers:
▸ Deep understanding of the prop trading and fintech industry, including firm reputations and audience nuances.
▸ Excellent communication and relationship-building skills.
▸ Self-driven, consistent, and detail-oriented in tracking outreach and results.
▸ Curious and globally minded, with awareness of regional influencer ecosystems (particularly Asia).
Before applying, please take into account that:
▸ If you don't meet every single qualification but believe you can excel in the role based on what it requires - we encourage you to apply.
▸ We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives.
▸ Even if it's not listed as a formal requirement, we truly value candidates who have clear familiarity with the prop trading industry and us, our mission and what we do.
Hiring Process
We keep our process simple, transparent, and respectful of your time. Here's what to expect:
1. Initial Filtering: We review all applications carefully, assessing relevant experience, achievements, and communication style.
2. Video Self-Introduction: A short asynchronous video where you introduce yourself, share your background, and reflect your communication style and personality.
3. Task: A short, role-specific challenge that allows you to demonstrate your thinking, creativity, and approach to real job scenarios.
4. HR Interview: A conversation with our HR team to explore your career journey, motivations, and alignment with our values and ways of working at Prop Firm Match Global FZCO.
5. Professional interview A deeper discussion with Joseph Pratte or Roberts Gomins - your potential manager or team lead, focusing on your professional expertise, mindset, and fit with our growth vision.
6. Offer Stage: If successful, we'll start with an informal offer discussion, followed by a formal written offer.
Benefits
Why Join Prop Firm Match Global FZCO?
▸ Contribute to a growing platform shaping the future of proprietary trading
▸ Work within a flat, collaborative team where your input is valued
▸ Competitive compensation, including base pay and benefits
▸ 100% medical, dental, and vision coverage (U.S. only), including gender-affirming care
▸ Flexible PTO including sick time, holidays, refresh days, and sabbatical leave after five years
▸ Work remotely with the flexibility you need to maintain balance and focus.
▸ A professional, transparent, and healthy work environment that values both results and people.
Auto-ApplyVisitor Services Retail Coordinator, Parkway Visitor Center and Rocky Shop
Remote visitor services specialist job
The Visitor Services Retail Coordinator is responsible for supporting the Retail Manager in delivering world class visitor services at the Parkway Visitor Center. This position supports the Retail Manager in ensuring effective and efficient retail operations at all Philadelphia Visitor Center locations, including The Parkway, City Hall, and LOVE Park. The main duties include providing in person visitor center/retail oversight at the Visitor Centers, supporting retail inventory management, and training and coaching Visitor Experience Associates (VEAs). While the position is responsible for supporting all locations, a priority focus will be the Parkway Visitor Center and Rocky Shop.
The Visitor Services Retail Coordinator will support the Parkway Visitor Center by serving as the lead visitor services concierge on duty, responsible for updating inventory and completing opening and closing procedures daily. The Coordinator will support the PVCC Visitor Services team's public outreach program, including staffing pop-up visitor centers, event-based activations, and other off-site work as required.
Hours: Tuesday-Saturday 9-5pm, with nights/weekend/holiday availability. Schedule may vary based on operational and program needs.
Responsibilities include, but are not limited to:
Retail Operations:
Provides high level of customer service and knowledge of retail products;
Carries out retail duties across locations, with a priority focus on the Parkway Visitor Center.
Facilitates receiving duties for incoming retail inventory; ensuring updated counts, barcode labeling, and stocking locations (store fronts and storage).
Support with restocking and regular inventory checks.
Work collaboratively with Retail Manager and provide consistent communication as it relates to retail operations, including product trends, inventory levels and anticipated needs.
Ensure retail displays are presented according to planograms (POGs) and Retail Manager's approved merchandising strategy.
Supports and maintains retail databases (Shopify, other).
Visitor Services:
Provide friendly, informed, visitor services and retail service as lead VEA and retail associate at the Parkway Visitor Center and Rocky Shop.
Proactively source information and knowledge as it pertains to supporting all facets of Visitor Services operations.
Ensure the Parkway Visitor Center is well stocked with relevant maps, brochures, and information about area attractions.
Operate as a key “power user” for point-of-sale (POS) systems of all locations
Train and coach new and current Visitor Experience Associates (VEAs)
Develop and maintain operational understanding of all PVCC locations to ensure adequate knowledge and support.
Provide feedback to Visitor Services management staff on employee concerns, operation needs and other areas in need.
Provide cash management (cash drawers, closing duties, bank deposits) as warranted. Support pop-up visitor centers, events and new programs
Technical Skills
Computer literate with working knowledge of MS Office suite (Outlook, Word, Excel, PowerPoint).
Familiarity with POS (point-of-sale) systems.
Retail experience (including receiving and processing inventory, stocking)
Strong interpersonal, written and verbal communication skills
Experience with cash handling
Knowledge of the Philadelphia area cultural attractions and hospitality experience preferred.
Experience in customer service in a fast-paced, customer-facing environment.
Valid Driver's License with Real ID required
Able to lift 45 lbs.
Auto-ApplyOutreach Specialist - Mergers and Acquisitions
Visitor services specialist job in Columbus, OH
Job DescriptionWe are adding an Outreach Specialist at our Columbus headquarters to support our deal teams. Gain direct experience in the buy-side M&A process while utilizing your relentless drive and skill at “getting in the door”. If you are self-motivated with a high degree of presentation, organizational and communication skills, you will flourish in this position.
The Outreach Specialist often has the first opportunity to represent Copper Run to a prospect. This role is critical and sets the stage for positive and effective interactions throughout the deal process.
BENEFITS OF WORKING WITH US
Competitive base salary commensurate with experience
Uncapped incentive bonus opportunity
Excellent benefits, including medical, dental, vision, 401(k), disability and life insurance plans along with Flexible Time Off
Collaborative culture and friendly, energetic, casual-yet-professional work environment
Informal mentoring by senior bankers
Company-provided lunch daily when working onsite
WHAT YOU GET TO DO
Primary duties consist of heavy telephone solicitation/sourcing and origination activities for leading private equity firms and strategic acquirers
Work with deal teams to develop scripts and outreach approaches that resonate with business owners
Warm-calling, cold-calling and email prospecting efforts utilizing lists provided to you to qualify targets for a Copper Run Introductory meeting
Scrub leads for identification of existing clients, targets or prospects through our CRM
Entering and documenting interactions into the CRM
WHAT YOU'LL NEED
1-3 years of high-performance phone-based lead generation, inside sales, and/or business development experience
Demonstrated expertise in and comfort with cold-calling and outbound sales
Bachelor's degree in business preferred
Outstanding communication and phone skills
Strong internet research skills
Effectively handles objections and engages prospects to advance to the next step
Ability to think on your feet
EEO STATEMENT (Equal Employment Opportunity)
Copper Run is an equal employment opportunity employer. We welcome all applicants and evaluate each on the basis of job qualification. We do not consider race, color, religion, gender, sexual orientation, gender identity, pregnancy, national origin, ancestry, citizenship, age, disability, genetic information, marital status, status as a covered veteran, status as a victim of domestic violence, or any other legally protected status in accordance with applicable federal, state, and local laws. This policy shall apply to all phases of the employment relationship including hiring, upgrading, promoting, disciplining, transferring, reducing in force, terminating, and compensating personnel. Furthermore, CR will provide reasonable accommodation.
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Family Services Coordinator; Intensive Home-Based Treatment
Remote visitor services specialist job
Job Details Entry Canton, OH Full Time 4 Year Degree Up to 50% Nonprofit - Social ServicesDescription
Family Services Coordinator; Intensive Home-Based Treatment
Compensation: $48,000 per year.
Family Service Coordinators with National Youth Advocate Program work in the community as part of an integral service team. Under the general supervision of the Clinical Supervisor or designee, this position works closely with youth, family and community partners, providing advocacy and support toward the ultimate goal of living safely and successfully in the community.
Working at NYAP:
• Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Half Day Friday's during the summer!
Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave.
• Professional Growth: CEU's, ongoing training/education, student loan repayment program, and supervision hours.
• And So Much More: 401K and 401K Matching flexible hours, mileage reimbursement, phone allowance.
Responsibilities
• Provides in home supportive services, transportation, parenting education, counseling, community resource referral, advocacy, and interventions to the clients and family.
• Travels daily, to provide community-based services to, and on behalf of, youth and families
• Coordinates and monitors services for the youth and family in the community, including mental health, medical, educational, psychological, vocational, and social services.
• Establishes and maintains strong relationship with assigned clients, and family.
• Provides safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for youth served.
• Work under the guidance / supervision of a therapist.
• On-Call Duties
• Must be available to work evenings hours.
• Home visits are required
• Productivity: 40% productivity required.
Minimum Qualifications
• Bachelor's degree in Social Work or comparable Human Services field from an accredited institution.
• 2 years of work experience working in direct service with youth and families strongly preferred.
• A willingness to work flexible and non-traditional hours with afternoon and evening availability.
• Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record.
• Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
Driving and Vehicle Requirements
Valid driver's license
Reliable personal transportation
Good driving record
Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability
Apply Today!
www.nyap.org/employment
-
Benefits listed are for eligible employees as outlined by our benefit policy
Qualifications
An Equal Opportunity Employer, including disability/veterans.
Housing Outreach Specialist
Visitor services specialist job in Columbus, OH
Location : Candidate must reside in the state of Ohio. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Possible travel within the state of Ohio when needed.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Housing Outreach Specialist is responsible for developing and implementing the health plans housing strategy and programs. This includes the approach to assisting individuals in programs in securing accessible, affordable housing through Federal and local programs. The Specialist will possess knowledge of housing programs and services, focusing on homelessness and at-risk populations, and specific accessibility needs as related to LTSS populations.
How you will make an impact :
* Liaise between housing agencies and the health plan and partner with these agencies to develop and access affordable housing services for members.
* Partner with the Health Plan trainers to develop and implement training specific to affordable housing services in the state of Ohio.
* Work under the Housing First model, honoring Member choice.
* Responsible for working with housing agencies and other housing programs to help develop and access affordable housing services for Members receiving LTSS.
* Responsible for education and supporting Care Coordinators and Support Coordinators in identifying housing options for members.
Minimum Requirements :
* Requires a minimum of 3 years experience in developing housing and/or housing policy at a local, state or federal level for special populations such as the elderly, people with disability and/or people with mental health challenges to secure accessible, affordable housing through Federal and local programs; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities & Experiences :
* Bachelor's degree in Social Services or related field highly preferred.
* Case management experience with older adults or individuals with disabilities.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyMembership Sales & Outreach Specialist
Remote visitor services specialist job
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Company Overview
Perspire Sauna Studio is the nations fastest-growing infrared sauna studio, dedicated to delivering a premium wellness experience through infrared heat therapy, red light therapy, and contrast therapy known as a SN shower. As we prepare to open our doors, we are looking for energetic, proactive, and organized Membership Sales & Outreach Specialist to help build our founding member base and establish strong community partnerships.
Be part of an exciting new wellness business in your community.
Gain hands-on experience in sales, marketing, and business development.
Opportunity for growth as the studio opens and expands.
Perspire Sauna Studio is passionate about enhancing well-being through infrared sauna therapy, offering a space for relaxation, recovery, and transformation. With a focus on health, community, and innovation, Perspire helps people feel their bestone sweat session at a time.
Come join us as we bring a new and upscale wellness experience to Stamford
.
Job Summary
The Membership Sales & Outreach Specialist plays a critical role in the success of the studios pre-sale phase. This position focuses on lead management, grassroots marketing, community outreach, and attending tabling events to drive awareness and secure founding memberships before the studio opens.
Responsibilities
Lead Nurturing: Contact and nurture warm leads via phone, text, and email to drive membership sign-ups.
Lead Tracking: Maintain organized records of lead interactions in the VoIP system.
Automated Follow-Up: Assist in executing text/email automation strategies to keep leads engaged.
Local Partnerships: Identify and establish partnerships with local and wellness-focused businesses for cross-promotion and event hosting.
B2B Collaboration: Coordinate and attend meetings to introduce Perspire Sauna Studio and explore collaboration opportunities.
Community Outreach: Research and secure local community events, farmers' markets, wellness fairs, and networking groups to boost brand exposure.
Event Coordination: Organize tabling events, distribute marketing materials, and help coordinate pre-sale events to generate excitement for the VIP opening weekend
Qualifications
People person: Youre outgoing and confident and enjoy building relationships.
Sales & marketing savvy: Experience in lead generation, sales, or community outreach is a plus.
Organized & proactive: You can manage multiple tasks and follow up without constant supervision.
Passion for wellness: You believe in the benefits of infrared sauna therapy and can communicate them effectively.
Tech-friendly: Comfortable using CRM software, Google Suite, and communication tools.
Compensation:
Competitive pay of $17 per hour, plus applicable commissions on membership and package sales.
Work remote temporarily due to COVID-19.
Youth Services Specialist (20 hrs.) Canal Winchester Branch
Visitor services specialist job in Canal Winchester, OH
Job Title: Youth Services Specialist (20 hrs./Non-Exempt/Part-time)
Starting Pay Range: $17.84 - $23.04 hourly (commensurate with experience)
Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy
Our Commitment to Diversity
Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.
At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: *************************************************************
What We Offer:
A robust benefits package that supports your physical, mental, and financial well-being.
Comprehensive medical, dental, and vision plans to meet your healthcare needs.
A qualified employer for Public Service Loan Forgiveness .
Access to mental health resources and employee assistance programs for your peace of mind.
Generous paid time off and leave options to balance your work and personal life.
Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
A variety of voluntary and supplemental insurance plans to complement your lifestyle.
Comprehensive overview of our benefits: ************************************************** About the Position:
As a Youth Services Specialist, you will contribute to a positive customer experience by serving youth at your location through conversation and reading with youth. You will connect youth with books and promote our library's programs and services.
Position Schedule
Summer schedule:
Combination of mornings, afternoons, and evenings (with some flexibility)
Friday/Saturday rotation (as scheduled)
Sundays 1:00pm - 5:00pm (as assigned)
School year schedule:
Monday-Thursday 3:00pm - 7:00pm
Friday - 2:00pm - 6:00pm
What You'll Do:
Proactively greets youth and caregivers upon their arrival in the children's or teen area; engages adults and children in conversations and activities, promotes usage of the library collection and resources.
Connects youth and caregivers with books and with titles at their reading level.
Reads with youth individually or in small groups; encourages parents and caregivers to read and checkout books/materials.
Provides age / level appropriate activities for all youth.
Encourages participation in youth services programs; explains programs and available offerings to children, teens, parents and caregivers. Assists with youth programming as needed.
Encourages children and teens to complete the Summer Reading Challenge.
Assists customers with public technology.
Assists with displaying and organizing books, keeps area neat, and fills displays.
Assists with group registration for programs.
May answer basic reference questions.
Supports the Code of Conduct by following up with customers when necessary; alerts Security Officer and/or manager about suspicious behavior and similar risk to safety and security.
Performs additional duties as assigned.
Minimum Qualifications:
High School Diploma or G.E.D. required.
Experience working with youth required.
Desire to work with children of all ages required.
Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers.
Ability to operate library technology including personal computer, email, software programs (i.e., Windows/Microsoft Office) and other job-related equipment and systems.
Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
Working Conditions and Physical Demands:
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).
Work requires occasional lifting or pushing of up to 20 lbs. and the frequent lifting or pushing of up to 10 lbs.
Auto-ApplyProvider Engagement & Outreach Specialist (Remote Option)
Remote visitor services specialist job
Competitive Compensation & Benefits Package!
eligible for -
Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
Public Service Loan Forgiveness Qualifying Employer
See attachment for additional details.
Office Location: Available for any of Partners locations; Remote Option
Projected Hiring Range: Depending on Experience
Closing Date: Open Until Filled
Primary Purpose of Position: The Provider Engagement & Outreach Specialist serves as a liaison between Partners Health Management and healthcare/physical health providers to drive quality improvement, practice transformation, and provider engagement. This role supports physical health providers in implementing evidence-based workflows, optimizing care delivery models, and aligning with value-based care initiatives. The Specialist also leads outreach efforts to foster collaborative relationships, deliver educational resources, and support providers in meeting performance and compliance benchmarks.
Roles and Responsibilities:
Support medical providers in transforming care delivery through implementation of patient-centered medical home (PCMH), value-based care models, and quality improvement initiatives.
Engage directly with providers and healthcare teams across North Carolina to build strong partnerships, understand their unique challenges, and provide tailored assistance
Conduct on-site and virtual practice visits to assess workflows, identify improvement opportunities, and provide technical assistance and resources.
Analyze and utilize performance data (e.g., HEDIS, Medicaid measures) to collaborate with providers to design targeted interventions that improve care quality and patient outcomes.
Assist practices with change management strategies to enhance patient outcomes and operational efficiency
Act as a liaison in supporting providers in adopting value-based care practices, that enhance clinical efficiency and patient outcomes
Develop and disseminate outreach materials, toolkits, and communication strategies to strengthen provider relationships.
Stay abreast of emerging best practices, payer requirements, and regulatory changes affecting provider performance and transformation.
Deliver training and coaching on practice transformation topics, data use, and workflow redesign
Track provider progress, document interactions, and report outcomes and barriers to leadership for continuous program improvement.
Work directly with physicians, clinical teams, and administrative staff to improve care delivery, enhance patient outcomes, and increase performance.
Collaborate with internal stakeholders to align resources and interventions
Support practice transformation initiatives that drive sustained improvements in care quality and operational efficiency
Work with providers to encourage preventive service utilization and effective chronic condition management among their patient populations
Assist clinicians achieve measurable improvements in health outcomes and patient satisfaction by fostering patient engagement and adherence to recommended care plans
Knowledge, Skills and Abilities:
• Deep understanding of value-based care models, and healthcare quality programs.
• Experience in healthcare practice transformation, care delivery redesign or clinical operations
• Experience engaging and coaching clinical teams (physicians, nurses, and practice managers)
• Familiarity with health equity initiatives and strategies to address social drivers of health.
• Experience in Project Management and familiarity in process mapping and workflow analysis tools.
• Knowledge of and ability to explain and apply the provisions of contractual practices adopted by Partners Health Management and required by NC Division of Health Benefits.
• Demonstrate working knowledge of HEDIS quality measures and reporting requirements to support accurate provider education and engagement
• Collaborate with providers and internal teams to close care gaps and ensure compliance with HEDIS and other quality initiatives.
• Experience working with large multi-site practices.
• Ability to analyze clinical and operational data to drive improvement initiatives.
• Excellent facilitation and project management skills and familiarity in process mapping and workflow analysis tools.
• Strong problem solving, decision-making and negotiating skills.
• Exceptional interpersonal skills and strong written and verbal communication skills.
• Excellent organizational skills.
• Ability to multi-task and meet deadlines.
• Considerable knowledge of the laws, regulations and policies that govern the program, which includes and is not limited to contractual requirements adopted by NC Division of Health Benefits and other governmental oversight agencies.
• Strong problem solving, negotiation, arbitration, and conflict resolution skills.
• Excellent computer skills and proficiency in Microsoft Office products (such as Word, Excel, Outlook, and
PowerPoint.
• Demonstrated ability to verify documents for accuracy and completeness; to understand and apply laws, rules
and regulations to various situations; to apply regulations and policies for maintenance of consumer medical
records, personnel records, and facility licensure requirements.
• Ability to make prompt independent decisions based upon relevant facts.
• Ability to establish rapport and maintain effective working relationships.
• Ability to act with tact and diplomacy in all situations.
• Ability to maintain strict confidentiality in all areas of work.
• Experience with Electronic Health Records (HER) for clinical processes
Education and Experience Required: Bachelor's degree and a minimum of four years of experience in managed care or a related field with a healthcare provider or insurer/payer. Relevant areas may include provider relations, network development or design, provider engagement services, contract management, or patient financial services. Experience in auditing, accounting, or finance is also applicable. A combination of relevant education and experience may be considered in lieu of a Bachelor's degree. Must be able to travel as required.
4 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting. Must have the ability to travel as indicated.
Other requirements: Must reside in North Carolina or within 40 miles of the NC border.
Education and Experience Preferred: Bachelor's degree in Nursing, Public Health, Healthcare Administration, or a related field (Master's degree preferred). Deep understanding of value-based care models, healthcare quality programs, and population health initiatives. Demonstrated experience in practice transformation roles and practice support.
Licensure/Certification Requirements: None
Auto-ApplyOutreach Pharmacy Specialist
Remote visitor services specialist job
Are you passionate about making a difference in healthcare? If so, we're looking for a Certified Pharmacy Technician to join the Senior Care Outreach and Retention team!
As a Pharmacy Specialist, you'll be the frontline of our Senior Care Team, guiding members through their healthcare journey and making a positive impact on their lives. In this role your primary focus will be on medication adherence and plan education to keep our members safe and healthy!
This remote position offers a Monday-Friday work schedule where you will be making and receiving calls throughout the day to ensure our members have the assistance they need to be adherent.
Please note: Certified Pharmacy Technician (CPhT) is required for this role.
Preferred Qualifications:
Proficient knowledge of Microsoft office products, including Outlook, Teams, Excel, and Word.
Basic understanding of medications evaluated under Medicare's Star Ratings system, which measures quality and effectiveness for members.
Job Responsibilities
Reviewing, updating, maintaining and monitoring pharmacy information disseminated to external and internal customers (as necessary).
Conducting outbound educational telephone calls regarding medication adherence to members, prescribers and pharmacists as directed.
Motivating members to become compliant by refilling their prescriptions and/or coordinating necessary communication or scheduling with providers and pharmacies.
Handling customer service inquiries and problems via the telephone.
Job Qualifications
Education
High School Diploma or equivalent
Experience
2 years-Experience in a retail pharmacy or comparable customer service environment required
1 year - Experience in a pharmacy setting with knowledge in medical terminology required
1 year - Technical or operational experience required
Skills\Certifications
Certified Pharmacy Technician (PTCB or NHA) required.
Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
Must be a team player, be organized and have the ability to handle multiple projects
Excellent oral and written communication skills
Strong interpersonal and organizational skills
Ability to work independently on multiple tasks involving critical deadlines with little or no supervision as well as part of a team
Experience in a call center or customer service environment.
Preferred Qualifications
- Experience in SeniorCare Division
- Experience in either Retail or Hospital Pharmacy
Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
Auto-Apply