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Visitor services specialist skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Adam Greer,

Elisha Blankson

Below we've compiled a list of the most critical visitor services specialist skills. We ranked the top skills for visitor services specialists based on the percentage of resumes they appeared on. For example, 22.4% of visitor services specialist resumes contained foster care as a skill. Continue reading to find out what skills a visitor services specialist needs to be successful in the workplace.

15 visitor services specialist skills for your resume and career

1. Foster Care

Here's how visitor services specialists use foster care:

Coordinate transportation and visitation associated with Therapeutic Foster Care Specialists Expanded sales to include mass market accounts.
Observed/Documented interactions between visiting parent and their child in foster care, group homes and other temporary placements.

2. Compassion

Here's how visitor services specialists use compassion:

Handle confidential and sensitive matters with professional discretion, in accordance with Colorado HIPPA Laws, and when appropriate compassion.
Communicated with excellence the Compassion's program and the cultural aspects of the country.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how visitor services specialists use data entry:

Operated a cash register and vista system Data entry and service sales Customer service, problem solving and time management
Facilitate weekly interventions for all active contracts through data entry into internal application.

4. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how visitor services specialists use mental health:

Have also worked with adults struggling mental health/drug related issues.
Developed and maintained detailed service plans for individuals with developmental, mental health and traumatic brain injury diagnoses.

5. Child Abuse

When a child who is under 18 is mistreated by an adult, it is considered child abuse. There are many forms of intentional harm and mistreatment for example physical abuse, sexual abuse, emotional abuse, medical abuse, and neglect in providing adequate basic life necessities.

Here's how visitor services specialists use child abuse:

Provided community awareness about child abuse and neglect through presentations, health fairs, teacher-in-services and other community events.
Report suspected child abuse and/or neglect following program procedures

6. Crisis Intervention

Here's how visitor services specialists use crisis intervention:

Conduct daily therapeutic interaction with clients to include: crisis intervention, family counseling, resource referral assessments, individual counseling.
Provided crisis intervention to primary and secondary victims of domestic violence, conducted support groups, provided resource information and community presentations

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7. Child Safety

Here's how visitor services specialists use child safety:

Be able to intervene if child safety is compromised.
Filed Dependency petitions when necessary to ensure child safety and provided court testimony.

8. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how visitor services specialists use community resources:

Assisted clients in utilizing various community resources.
Located community resources, educational tools, and housing programs.

9. Program Policies

Here's how visitor services specialists use program policies:

Followed and enforced all court appointed and program policies and procedures.
Insure program policies and procedures are implemented.

10. CPS

Here's how visitor services specialists use cps:

Supervised and ensured all CPS ordered stipulations are followed and completed
Provided Supervised Visitation through CPS.

11. Transport Children

Here's how visitor services specialists use transport children:

Transport children to and from visitation.
Transport children to and from visitsSupervise visitation between children and familyDocument family interactions

12. Domestic Violence

Domestic violence is a pattern of violent, intimidating, or abusive behavior in any relationship committed by someone within the victim's circle - partner, ex-partner, parents, family, and friends, to gain or maintain power and control over the victim. This can be emotional, sexual, social, financial, economic, psychological, spiritual, and/or physical abuse.

Here's how visitor services specialists use domestic violence:

Attended and participated in ongoing trainings to remain current on policies and trends regarding supervised visitation and domestic violence issues.
Collaborated with military leadership to identify and treat domestic violence perpetrators & victims.

13. Event Planning

Here's how visitor services specialists use event planning:

Set the cost of the activity within the organization's budget - Event planning
Provided routine project status updates to client detailing scope, cost, schedule and performance of event planning projects.

14. Biological Parents

Here's how visitor services specialists use biological parents:

Monitor and document visitations between foster children and their biological parents.
Transported foster children to and from visits with their biological parents.

15. Foster Children

Here's how visitor services specialists use foster children:

Provide transportation for foster children to see their bilogical parents.
Monitored and facilitated visits between foster children and non-custodial parents.

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What skills help Visitor Services Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on visitor services specialist resumes?

Adam Greer

Career Services Specialist, Auburn University

Clearly, the distance/online working skills will stand out with our HDFS majors. Our students have a strong foundation in learning to work with people, and now they have a new way to work with people and remove barriers that might have previously prevented an in-person meeting.

What type of skills will young visitor services specialists need?

Elisha Blankson

Program Director NCCU, Assistant Professor, North Carolina Central University

Graduates will need a skill set about the field in which they received training and additional skills useful to the job market. For example, with the changing demographics in the United States, extra skills in information technology and foreign languages will be a plus when entering the job market.

What soft skills should all visitor services specialists possess?

Michelle Kelley Shuler Ph.D.

Department Chair: Human Services, Austin Community College

I would refer to this skill set as "essential" and consist of compassion, empathy, teamwork, the ability to listen, a sense of humor, and most importantly, the ability to practice self-care. I include self-care in this list because working in the human service field can be exhausting and emotionally overwhelming. Taking care of ourselves helps to prevent burnout and possibly leaving the profession.

Do you want to know more?

List of visitor services specialist skills to add to your resume

The most important skills for a visitor services specialist resume and required skills for a visitor services specialist to have include:

Foster Care
Compassion
Data Entry
Mental Health
Child Abuse
Crisis Intervention
Child Safety
Community Resources
Program Policies
CPS
Transport Children

Domestic Violence
Event Planning
Biological Parents
Foster Children
Court Reports
POS
DCS
Non-Custodial Parents
International Visitors
Tourism
Substance Abuse

Front Desk
Mental Illness
Ticket Sales
Child Protective
Court Hearings
Gift Shop
VIP
Court Orders
Child Care

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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