Preschool Quality Assurance Specialist (3253)
West Palm Beach, FL job
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is seeking a talented Preschool Quality Assurance Specialist who wants to make an impact in the lives of others.
The schedule for this position is Monday - Friday, 7:30am - 5:30pm.
Purpose and Impact:
The Preschool Quality Assurance Specialist seeks to perform the duties required to monitor activities conducted at Head Start/Early Head Start sites to meet compliance mandates defined by the Head Start Performance Standards. Participates in the HS/EHS Quality Assurance efforts.
Essential Functions:
Monitor quality and compliance at assigned sites, such as: education files, licensing requirements, referral systems for families and children, provision of social services, and ERSEA systems.
Assesses curriculum implementation throughout the agency on an ongoing basis.
Provides CLASS observations for all teaching staff on a rotating basis.
Serve as a resource to the staff at assigned sites in the areas of mental health, nutrition, education, social services, etc.
As needed, assist in the provision of parent training to parents of enrolled children in areas such as community resources, ERSEA, and child development.
Meet monthly with site managers/liaisons to keep them abreast of new developments in the Head Start Program on state regional and national levels or program changes concerning Head Start/Early Head Start.
Generate and analyze reports as requested and use this information to implement strategies as needed to contribute to continuous quality improvements.
Submit monthly to the Director of Continuous Quality Improvement via the QA Manager compliance reports detailing on-site observations and action taken.
Prepare monthly narrative report outlining activities, concerns and recommendations.
Work with staff to ensure the development and maintenance of an effective, informative, supportive, and inviting environment for staff, children, parents, and community volunteers.
Work as part of the Head Start leadership team in long- and short-term planning for Head Start.
Assist in the creation of procedures, documents, and other systems to maintain compliance with Head Start Performance Standards.
Assist the QA Manager and Director of Continuous Quality Improvement in managing the maintenance of accurate program data.
Participate in strategic planning for all quality assurance initiatives.
Maintains strict confidentiality with respect to HS/EHS children, families and staff in accordance with LSF and HS/EHS policies and procedures.
Attends training and workshops as directed.
Attends all required staff and parent meetings, as well as Committee meetings, as directed.
Performs other related duties as assigned.
Other Functions:
Note: The duties above are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described above.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Ability to use hands and fingers to operate a computer keyboard, mouse, and other office equipment.
Occasionally required to stand, walk, reach with hands and arms, and lift or move up to 15 pounds.
Visual acuity to read printed materials and a computer screen.
Verbal and auditory ability to communicate effectively with staff, partners, and stakeholders.
Reasonable accommodation may be made for otherwise qualified persons with disabilities.
Education:
Requires a bachelor's degree in Social Work, Social Services, Early Childhood Education OR Early Childhood Development; OR Business Administration with relevant experience related to Head Start Operations.
Experience:
Requires two years of experience working in a social services or education management or specialist position.
Bilingual preferred: English/Spanish or English and other languages present in the local area.
Also required: Successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring.
Knowledge, Skills and Abilities:
Knowledge of Head Start philosophy, goals and regulations.
Knowledge and experience with Head Start specific software packages.
Math skills needed to calculate figures and amounts such as discounts, percentages and overtime.
Computer skills to produce and interpret graphs, charts, spreadsheets and other mathematical reports.
Ability to define problems, collect data, establish facts, and draw valid conclusions; make recommendations and develop implementation strategies.
Ability to communicate effectively verbally and in writing.
Ability to write reports and business correspondence.
Ability to interpret agency, federal and state laws pertaining to the program.
Exceptional organization skills and attention to detail are required and the candidate must be able to meet designated deadlines.
Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Principal Accountabilities:
Team player with co-workers and central service office staff.
Cost effective program operations.
Adherence to agency policies, procedures and performance standards.
Effective customer service and group leadership.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Data Director
Coral Springs, FL job
Site Impact is a leading multi-channel marketing technology company helping brands and agencies reach targeted audiences at scale. We combine a proprietary identity graph, real-time analytics, and a commitment to innovation to deliver measurable results. As we continue to evolve our platform and product capabilities, data will be at the center of everything we do powering insights, personalization, and performance.
The Opportunity
We're seeking a hands-on Data Director to lead and scale Site Impact's growing data function (Large-Scale Audience Data, AI Audiences, Org buildout, Partnerships, etc). This role requires both vision and execution, with someone who can set strategy while staying deeply involved in the work. It is a roll-up-your-sleeves leadership position where you will contribute directly to building and optimizing our data systems and data product offerings. You will oversee all aspects of our data ecosystem, from architecture and analytics to governance and future partnerships, while establishing modern infrastructure, automating key data flows, and laying the foundation for scalable insights. You will build out a high-performing data team and foster a data-driven culture across the organization.
What You'll Do
Shape and Execute the Data Strategy
Partner with the Chief Product Officer and executive leadership to define and deliver Site Impact's data roadmap.
Identify short- and long-term priorities to increase the depth, breadth, accuracy, and freshness of our Audience Data.
Beyond optimizing the data that powers our flagship product, create additional data offerings (including AI Audiences).
Build and Optimize the Data Stack
Architect scalable data pipelines, storage, and reporting systems.
Improve existing infrastructure and reporting processes to increase reliability, speed, and usability.
Be a Hands-On Doer
Roll up your sleeves to write queries, validate data, and create dashboards or automation when needed.
Lead by example, balancing strategic thinking with tactical execution in a fast-paced environment.
Oversee Future Data Partnerships
Evaluate and manage relationships with external data providers or technology partners that complement our internal capabilities.
Ensure integration, quality, and governance align with Site Impact's standards.
Deliver Insights and Intelligence
Develop automated reporting, dashboards, and KPIs that empower teams across Product, Finance, Sales, and Media Fulfillment.
Translate complex data into actionable insights that drive decision-making and business growth.
Build and Lead a Team
Mentor our current data resources and plan for future hires in data science, data engineering, etc.
Foster a culture of ownership, innovation, and continuous improvement.
What You'll Bring
5+ years of experience in data science, data engineering, and analytics, including 3+ years in leadership or player-coach capacity.
Proven success building or scaling data functions within startup or small-company environments where resources are limited and impact is immediate.
Hands-on experience with:
Google BigQuery, etc
ETL/ELT pipelines and automation tools
BI tools such as Power BI, Tableau, or Looker
APIs, event-driven data flows, or identity resolution (a plus)
AI Audiences (a big plus)
Strong understanding of data governance, security, and compliance frameworks.
Exceptional communication skills and able to translate complex concepts into clear business insights.
Entrepreneurial, execution-first mindset: thrives on building, iterating, and improving.
You take pride in working hard, tackling tough problems, and inspiring those around you to raise the bar.
Why Join Site Impact
Lead and Scale Impact: Drive the company's data strategy in a fast-growing, high-impact environment where your work directly shapes business performance.
Strategic and Hands-On: Combine high-level strategic influence with hands-on technical execution, a rare opportunity to both lead and build.
Executive Collaboration: Work closely with senior leadership to define how data powers value to our customers.
Competitive Compensation: Enjoy a strong base salary plus performance bonus opportunities.
Comprehensive Benefits: Medical, Dental, and Vision coverage, plus additional plans including Short-Term Disability, Long-Term Disability, and Life Insurance.
Work-Life Balance: Unlimited Paid Time Off, Paid Holidays, and a flexible hybrid work schedule.
Future-Focused: Retirement Savings Plan with company match.
Culture & Connection: Monthly employee events, awards, and recognition programs that celebrate great work.
Temporary Sales Associate
Palm Beach, FL job
Job Title: Store Manager - Seasonal Pop-Up (October-May)
Pay: $22 per hour
Hours: Full-time, 40 hours per week
Duration: Seasonal | October through May
About the Role:
We are seeking an experienced, hands-on Sales Associate to lead the operations of our seasonal pop-up retail location in the Royal Poinciana Garden, located in the heart of Palm Beach (ZIP: 33480). This role runs from October through May and is ideal for a retail professional who thrives in a fast-paced, customer-focused environment and enjoys building a strong team culture.
Key Responsibilities:
Provide great customer service
Monitor inventory, process shipments, and maintain accurate stock levels
Handle opening/closing procedures, cash management, and daily reporting
Foster a welcoming and upscale shopping experience aligned with the brand
Collaborate with ownership on merchandising and local marketing strategies
Qualifications:
Minimum 2 years of retail sales experience
Strong leadership and team-building skills
Excellent organizational and communication abilities
Self-motivated and solution-oriented
Comfortable working flexible hours, including weekends and holidays as needed
Packaging Technician
Kissimmee, FL job
Job Title: Packaging & Labeling Assistant
Work Schedule: Onsite 4 days per week, Friday WFH
Work Hours: 8:00 AM to 5:00 PM
Pay Rate :- 22.00/hr-25.00/hr.
Required Education: Bachelor's Degree
Job Description
Basic Qualifications
2+ years of experience in data management, process automation, or packaging/labeling operations (AI experience preferred but not required).
Familiarity with digital tools and a basic understanding of Generative AI concepts.
Experience with product lifecycle management tools and ESKO WebCenter preferred but not required.
Strong analytical, communication, and organizational skills.
Commitment to sustainability and continuous improvement.
Responsibilities
Data Management
Support data entry and governance for packaging and labeling systems.
Ensure accuracy and consistency in digital records and system inputs.
Process Automation & Innovation
Assist in evaluating new software solutions to automate routine packaging and labeling tasks (e.g., generating digital labels, automating compliance checks).
Contribute ideas to improve workflows and identify opportunities for technological efficiencies.
Sample/Submit Management
Track, receive, and organize packaging samples and digital label submissions.
Utilize tools to support documentation and communication with suppliers.
Reporting & Analysis
Prepare standard and ad-hoc reports on packaging and labeling activities.
Analyze data outputs to support process improvements.
Cross-Functional Collaboration
Participate in meetings with sourcing, sustainability, and technology teams.
Communicate routine issues and proactively escalate challenges.
Sustainable Sourcing Support
Assist with executing sustainable packaging strategies.
Identify and document sustainable innovations.
Continuous Learning
Stay up to date on GenAI trends, emerging software, and digital solutions related to packaging and labeling.
Participate in trainings and share best practices with the team.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Guest Experience Manager
West Palm Beach, FL job
The Guest Experience Manager supports the development, delivery, evaluation, and overall quality of the public programming and community outreach initiatives.
The Guest Experience Manager will lead program creation and educator facilitation for existing exhibit-based experiences. They will also plan and build innovative new programs. This role also oversees the development and implementation of surveys, data collection, and evaluation tools to assess program quality, guest satisfaction, and learning impact. The position supervises and mentors Guest Experience Educators, volunteers, and interns.
Responsibilities
Research, develop, prepare, and deliver engaging science activities, workshops, demonstrations, and programs for guests of all ages.
Create, implement, and supervise programs and daily exhibit experiences.
Design and develop new programs for expansion spaces.
Collaborate on special events and grant-funded programming.
Communicate with community partners to support and coordinate programming.
Provide a positive, inclusive, and engaging atmosphere for all guests.
Oversee planning, inventory, organization, and storage of materials used in daily and seasonal programming.
Manage operational needs, training, and quality standards for educator-led exhibit programs.
Support off-site outreach operations and coordinate logistics for events.
Develop, implement, and manage surveys, feedback tools, and data-collection methods to evaluate program effectiveness, guest experience, and learning outcomes.
Collect, analyze, and report data to inform program improvements and support grant reporting.
Coordinate volunteer tasks and scheduling with the Events Manager.
Assist with setup and breakdown of activities, programs, and special events.
Perform additional duties as assigned to support the Community Engagement & Education Department as programs expand.
Requirements:
Minimum of 3 years of experience in educational programming, science, or technology; bachelor's degree preferred.
Strong interest in public education, public speaking, and STEM/STEAM programming.
Creativity, enthusiasm, and strong ability to engage guests through hands-on learning; theater experience is a plus.
Comfort working with chemicals, tools, craft materials, and small animals as needed.
Proficiency with computers and basic data-tracking tools; experience with survey or evaluation software is a plus.
NetDocuments Snowflake Reporting Specialist
Orlando, FL job
Job Description: NetDocuments Snowflake Reporting Specialist
Job Title: NetDocuments Snowflake Reporting Specialist
Duration: Long Term
Mandatory Skill: Snowflake
Job Summary
We are seeking a highly skilled and data-driven NetDocuments Snowflake Reporting Specialist to conceptualize, design, and deliver advanced reporting solutions by integrating NetDocuments data with the Snowflake cloud data warehouse. This role requires expertise in cloud data warehousing, ETL pipelines, and analytics, with a strong focus on performance optimization, compliance, and stakeholder collaboration. The specialist will act as a Subject Matter Expert (SME), mentor team members, and ensure delivery excellence aligned with industry-leading practices.
Key Responsibilities
Solution Architecture & Delivery
Architect, design, and develop scalable solutions for product/project delivery and sustenance.
Design and implement ETL pipelines to extract, transform, and load NetDocuments metadata and activity logs into Snowflake.
Develop and maintain Snowflake-based reporting dashboards and analytics solutions for legal, compliance, and operational teams.
Subject Matter Expertise
Act as SME for Snowflake and NetDocuments integration.
Collaborate with stakeholders to gather reporting requirements and translate them into optimized Snowflake queries and data models.
Recommend client value creation initiatives and implement industry best practices.
Performance & Compliance
Optimize Snowflake queries for performance and cost efficiency.
Ensure data integrity, security, and compliance with organizational and regulatory standards (e.g., GDPR, HIPAA).
Monitor and troubleshoot data pipelines and reporting jobs to ensure reliability and accuracy.
Knowledge Development & Mentorship
Conduct interviews, training sessions, and mentorship to build a strong talent pool in Snowflake and related technologies.
Document data models, ETL processes, and reporting logic for internal knowledge sharing and audit purposes.
Support competency development through whitepaper creation, market trend analysis, and collateral building.
Continuous Improvement
Stay updated on Snowflake features and NetDocuments API enhancements to improve reporting capabilities.
Work with emerging technologies to ensure solutions remain current and meet client requirements.
Required Skills and Qualifications
Bachelor's degree in Computer Science, Information Systems, or related field.
3+ years of experience in data engineering or analytics with hands-on Snowflake expertise.
Familiarity with NetDocuments document management platform and its data structures.
Strong proficiency in SQL, data modeling, and performance tuning.
Experience with ETL tools/frameworks (e.g., Talend, Fivetran, Apache NiFi).
Knowledge of cloud platforms (AWS, Azure, or GCP).
Excellent analytical, problem-solving, communication, and collaboration skills.
Preferred Qualifications
Experience with NetDocuments API or reporting modules.
Familiarity with legal operations or document governance workflows.
Knowledge of data visualization tools (e.g., Tableau, Power BI).
Understanding of compliance frameworks (e.g., GDPR, HIPAA).
Designer
Palm Beach Gardens, FL job
Designer - Full-Time!!
Portfolios must showcase Packaging, Print and Digital campaign work
Type: Permanent, full-time
On-Site Requirement: On-site 5 days per week (very strict on this)
Salary Range: $80-$100K
Job Description
Our client, a leading name in the supplement industry, is seeking a Designer to join their onsite marketing team. This is a unique opportunity to transform wellness concepts into compelling visuals that are clear, beautiful, and engaging. From digital campaigns and educational materials to product packaging and print pieces, your designs will help shape the future of health communication.
Responsibilities
Collaborate with marketing and product development teams to bring storytelling to life through eye-catching campaigns.
Design digital assets including social media content, email graphics, web visuals, and educational materials.
Create product packaging, print collateral, and event displays that blend science with style.
Translate wellness concepts into designs that educate and inspire.
Strengthen and evolve brand identity through cohesive, thoughtful design.
Prepare and organize production files for accuracy across print and digital formats.
Stay inspired by exploring trends in design, wellness, and AI to keep visuals fresh and future-focused.
What You Bring
Bachelor's degree in Graphic Design, Visual Arts, or a related field.
3+ years of professional design experience across digital, print, and packaging (experience in wellness, supplements, or CPG is a plus).
Proficiency in Adobe Creative Suite and Figma
Strong eye for typography, color, and layout.
Experience creating for print and packaging; bonus points for event materials like banners and booths.
Commitment to seeing projects through from concept to completion.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.
Benefits
Short Term Disability
Long Term Disability
Basic Life Insurance
VSP Vision
Guardian Dental (3 plans)
Health Insurance
HAS & FSA
401K - Company match
Pet Insurance (Optional)
Paid Vacation
11 paid Holidays
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
**************************************
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CB21-1881577 -- in the email subject line for your application to be considered.***
Casey Buss - Recruitment Manager
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 10/21/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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Digital & Social Media Listening Manager
Orlando, FL job
Manager, Digital & Social Media Listening
Location: Altamonte Springs, FL (Remote with occasional in-person meetings / *LOCAL CANDIDATES ONLY)
Salary: $90,000-$110,000
Do you love turning data into stories that drive strategy? We're looking for a Manager of Digital & Social Media Listening to lead the creation of an enterprise-wide listening program that shapes how we understand and respond to our audiences. This is a high-impact role where your insights will influence brand reputation, customer experience, and strategic decision-making across the organization.
What You'll Do
Build and launch a centralized Digital Listening Center (DLC) from the ground up.
Design and implement a comprehensive social and digital listening strategy.
Monitor conversations across social media, review sites, forums, and news to uncover trends and emerging issues.
Analyze sentiment, share of voice, and conversation volume to provide actionable insights.
Create dashboards and reports that inform leadership and guide enterprise decisions.
Benchmark brand reputation against competitors and industry standards.
Collaborate with cross-functional teams to integrate listening into business strategy.
Lead real-time monitoring and escalation during reputational risks or crises.
Mentor and develop team members while managing day-to-day operations.
What We're Looking For
Bachelor's degree in Marketing, Communications, Business, or related field.
7+ years of experience in digital marketing, social media, or related fields.
5+ years managing enterprise-level listening tools (Meltwater, Sprout, Press Ganey, etc.).
3+ years of leadership experience.
Strong analytical skills and ability to translate complex data into clear recommendations.
Expertise in social platforms (Facebook, Instagram, LinkedIn, TikTok, Reddit, etc.) and reputation management best practices.
Comfortable with AI tools and emerging technologies.
Exceptional communication skills and confidence presenting to executives.
Ability to thrive in a fast-paced environment and manage multiple priorities.
Preferred Skills
Knowledge of crisis communication protocols.
Familiarity with healthcare regulations and customer experience considerations.
Perks & Benefits
Competitive salary and comprehensive benefits.
Remote flexibility with occasional in-person collaboration.
Opportunities for professional growth and leadership development.
Work on high-visibility projects that shape brand reputation and customer experience.
Ready to lead a cutting-edge listening program and make an impact? Apply today and help us transform data into decisions that matter!
Jr. BACKEND PYTHON DEVELOPER
West Palm Beach, FL job
Jr. BACKEND PYTHON DEVELOPER (AI & DATA)
JOB TYPE: Full-time
SALARY: DOE
BrainWorks is seeking a Junior Backend Python Developer to support the development of backend systems that power an intelligent conversational AI platform. This role focuses on building and maintaining APIs, working with data workflows, and supporting the integration of AI/NLP features in a secure, scalable environment. You will collaborate closely with senior engineers and cross-functional teams while growing your skills in modern backend development and cloud technologies.
KEY RESPONSIBILITIES
Assist in building and maintaining RESTful APIs and backend services using Python frameworks (FastAPI preferred).
Support integration of AI/NLP models and help manage model versions across environments.
Work with databases (SQL, NoSQL, and caching tools like Redis) under guidance from senior engineers.
Contribute to ensuring system reliability, data privacy, and secure design practices.
Collaborate with frontend and AI teams to support seamless end-to-end user experiences.
Participate in performance tuning, debugging, and improving backend reliability.
REQUIRED QUALIFICATIONS
2-3+ years of working experience building backend services using Python (FastAPI, Flask, or Django).
Basic understanding of cloud platforms (Azure preferred) and willingness to deepen cloud knowledge.
Familiarity with SQL/NoSQL databases and caching tools like Redis.
Exposure to (or strong interest in) AI/ML integrations in production systems.
Understanding of API authentication, basic security concepts, and writing secure code.
Bachelor's degree in Computer Science or relevant experience/bootcamp background.
NICE-TO-HAVE:
Experience with asyncio, Azure App Services, or Azure Functions.
Familiarity with AI frameworks (Hugging Face, spa Cy, OpenAI APIs).
Awareness of data privacy standards (HIPAA, GDPR).
DISCLAIMERS
In accordance with applicable federal, state, and local pay transparency and fair hiring laws, the target annual base salary range for this position is $85,000 - $100,000. Final compensation will be determined based on several factors, including but not limited to relevant experience, education, skills, qualifications, internal equity, and work location.
This position may also be eligible for additional forms of compensation as well as a comprehensive benefits package provided by the hiring employer. Benefits may include medical, dental, vision, life insurance, disability coverage, 401(k) or retirement plan, paid time off, and other employee programs.
We are committed to providing equal employment opportunities to all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law.
All hiring decisions are made by the hiring employer, which is expected to comply with all applicable federal, state, and local employment laws and verification requirements. BrainWorks complies with all applicable employment laws and encourages employers to provide reasonable accommodations for qualified individuals with disabilities throughout the application and employment process.
Position ID: EB-1143621817
Director Customer Service Operations
Orlando, FL job
Job Title: Customer Service Director
Department: After-Sales / Service
Employment Type: Full-Time
Reports To: General Sales Manager
Salary Range: $180,000-$220,000 base + bonus
About the Role
We are seeking an experienced, business-minded Customer Service Director to lead, strengthen, and grow our after-sales and customer support operations. The ideal candidate is strategic, execution-focused, and experienced in the all-terrain vehicle, motorcycle, golf cart, and low-speed vehicle industries.
This role requires strong leadership capabilities, commercial acumen, and a passion for transforming customer service and after-sales functions into a profitable, customer-centered business unit.
Key Responsibilities
Lead and manage customer service, parts, and technical support teams.
Develop and implement strategies to enhance profitability and operational efficiency.
Ensure high levels of customer satisfaction and service performance.
Build and maintain strong relationships with dealers and customers.
Establish, monitor, and optimize KPIs for service operations and parts revenue.
Identify new business opportunities such as extended service programs and training initiatives.
Oversee budgets, forecasts, and cost control for the department.
Recruit, train, and develop a high-performing customer service and after-sales team.
Collaborate cross-functionally with sales, marketing, logistics, manufacturing, and procurement teams.
Job Requirements
Bachelor's degree in Business, Management, or a related field (MBA preferred).
Minimum 10 years of management experience in customer service, after-sales, service operations, or related fields.
2-3 years of after-sales experience in the ATV, motorcycle, golf cart, or LSV industries is strongly preferred.
Proven record of driving business operations and profit growth.
Strong leadership, communication, and strategic thinking skills.
Experience managing dealer or customer networks is a plus.
Must speak and write fluent Chinese (Mandarin).
Additional Information
Competitive compensation package.
Health insurance provided.
Paid annual leave, sick leave, and public holidays.
Long-term career development opportunities.
Scrum Master
West Palm Beach, FL job
No 3rd Parties
No Visa Candidates
Scrum Master - IT Technology
This position is responsible for leading agile development teams and ensuring the successful delivery of large-scale enterprise projects within the organization.
Key Responsibilities
Facilitate all Scrum ceremonies, guiding teams through the application of agile methodologies and practices.
Manage complex project workflows and oversee sprint planning sessions using Jira as the primary tool.
Lead cross-functional teams in the implementation of large-scale enterprise solutions.
Identify and remove impediments to maintain productivity across multiple workstreams.
Coach teams on the adoption of agile best practices and foster a culture of continuous improvement.
Track and report key metrics using Jira dashboards and other project management tools.
Collaborate closely with Product Owners and stakeholders to align on delivery timelines and expectations.
Requirements
Minimum of 5 years' experience as a Scrum Master, with a proven track record of managing large-scale projects.
Expert proficiency in Jira administration, including customization and project management capabilities.
Technical background with hands-on knowledge of databases, such as SQL and Oracle.
Experience in programming languages, such as Java, Python, C#, or similar.
Strong understanding of commercial software platforms, including SAP and Salesforce.
In-depth knowledge of agile frameworks, including Scrum, Kanban, and SAFe.
Experience with the enterprise software development lifecycle and DevOps practices.
Excellent communication, facilitation, and stakeholder management skills.
CSM (Certified Scrum Master) or an equivalent agile certification is required.
Preferred Qualifications
Advanced certifications in Jira and project management.
Experience with ERP implementations and/or CRM platforms.
Background in enterprise architecture and system integrations.
Experience in the energy or utilities industry.
Project Coordinator - Production
Riviera Beach, FL job
We are currently recruiting on behalf of our client, an industry leader based in West Palm Beach, seeking a detail-oriented and proactive Production Project Coordinator to support their fast-paced manufacturing operations.
As the Production Coordinator, you'll play a key role in streamlining daily production activities, coordinating schedules, and ensuring efficient communication between departments. You'll partner closely with Production Supervisors and Project Managers to keep projects on track, support workflow organization, and assist with the transition and usage of the company's new ERP system.
This is an excellent opportunity for someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about keeping operations running smoothly and efficiently.
What You'll Do
Coordinate daily production priorities and communicate updates across departments
Support Production and Project Management teams with scheduling, workflow alignment, and issue resolution
Monitor, adjust, and maintain production schedules to meet deadlines
Assist with the implementation and ongoing use of the company's new Epicor ERP system
Help balance workloads across shifts to maximize productivity
Perform final quality checks to ensure all products meet company standards prior to shipment
Contribute to process improvements, organization, and overall production efficiency
What We're Looking For
Prior experience in production, manufacturing, scheduling, or a related field preferred
Strong organizational skills with excellent attention to detail
Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
ERP software experience is a plus (Epicor highly preferred)
Excellent verbal and written communication skills
Ability to multitask and work effectively in a fast-paced, deadline-driven environment
Strong teamwork skills with the ability to partner across departments
If you're interested in joining a growing company and contributing to a high-performing team, please apply and send your updated resume to !
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
SAP ISU Functional Analyst
Miami, FL job
· We are seeking an experienced SAP ISU Functional Analyst to support the Project XD Data Migration workstream.
· The ideal candidate will play a key role in ensuring the accuracy and completeness of migrated data through manual validation, report development, and testing processes.
· This role requires strong functional knowledge of SAP ISU and experience in data migration and testing activities.
Responsibilities:
· Support the Project XD Data Migration workstream, ensuring smooth and accurate migration of SAP ISU data.
· Identify data discrepancies, document issues, and coordinate with technical teams for resolution.
· Collaborate with functional and technical teams to ensure data integrity throughout the migration lifecycle.
· Support testing activities, including unit testing, integration testing, and user acceptance testing (UAT) for migrated data.
· Provide insights and recommendations to improve data quality and migration processes.
Experience:
· Strong functional knowledge of SAP ISU (Industry Solution Utilities) modules, especially customer master, billing, and contract accounts.
· Experience supporting data migration projects, including data validation, testing, and reporting.
· Ability to create, read, and analyze SAP reports to validate data accuracy.
· Experience training or mentoring testers and end-users.
· Strong analytical, problem-solving, and communication skills.
· Attention to detail and commitment to data quality.
Skills:
· Train manual data validation testers on SAP ISU data structures, migration processes, and validation techniques.
· Design, build, and run reports and queries to validate that data is converted completely and accurately during mock and final conversions.
Education:
· Bachelor's Degree or Equivalent Experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Roshni
Email: **************************
Internal Id: 25-54543
Direct Client:: W2 position:: Need R/Python & Stored Procedure Developer with Health Insurance Exp.:: Jacksonville, FL (Hybrid)
Jacksonville, FL job
GC and USC only
====================
Job Title: R/Python & Stored Procedure Developer
Responsible for development, programming, coding of Information Technology solutions using R/Python. Responsible for documentation of the system, conduct unit tests, peer code reviews and maintenance of internally developed applications, evaluation and performance testing of purchased products. Responsible for including IT Controls to protect the confidentiality, integrity, as well as availability of the application and data processed or output by the application.
REQUIREMENTS:
•10+ years related work experience, Professional experience with technical design and coding in the IT industry
•3+ years experience with R and SQL/Stored Procedures.
• Experience with unit testing, release procedures, coding design and documentation protocol as well as change management procedures
• In-depth understanding of the systems development life cycle
• Require database knowledge in; SQL, DB2/Netezza or SQL Server.
• Responsible for development, programming, coding of Information Technology solutions using Python
• Responsible for documentation of the system, conduct unit tests, peer code reviews and maintenance of internally developed applications, evaluation and performance testing of purchased products.
• Responsible for including IT Controls to protect the confidentiality, integrity, as well as availability of the application and data processed or output by the application.
• Excellent understanding of RESTful Architecture style.
• We expect the candidate to have ability to take methodical approach to evaluate various libraries with pros and cons to meet business / technical requirements.
• Excellent understanding of R and Python programming mode and required libraries.
• Must have demonstrated experience working with REST APIs using Python.
• Must have demonstrated experience processing batch files using Python
• Must have demonstrated experience developing scheduling of batch processes
• Proficiency using standard desktop applications such as MS Suite and flowcharting tools such as Visio
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
PREFERRED QUALIFICATIONS:
• Various Domain experience; Health Care, Financial, etc
• Experience using Agile, Waterfall, or hybrid methodology
• Specific tools, languages and specialty skills may vary
Database Analyst
Tallahassee, FL job
Hi
We have an urgent opening for our client, Please let me know If you are interested in it.
Job Title : Database Analyst
Duration : 12 months
1) Analyze Medicaid claims, eligibility, provider, and encounter data to identify trends,
anomalies, and opportunities for improvement.
2) Support program evaluation, policy analysis, and operational decision-making
through data insights.
3) Design and maintain dashboards and reports using tools like Power BI or Tableau.
Present findings to stakeholders in a clear, actionable format.
4) Work with internal teams, external partners, and leadership to define data needs
and deliver solutions. Present findings to stakeholders in a clear, actionable format.
5) Ensure all work aligns with Agency's regulations, including HIPAA and state data
governance standards. Document methodologies, data sources, and assumptions
for transparency and reproducibility.
6) Support special projects, audits, and federal reporting initiatives as needed.
7) Assist in the development of technical documentation for recurring reports, data
pipelines, and reporting logic to ensure consistency and knowledge transfer.
8) Develop and validate data extracts for federal and state reporting requirements,
including CMS submissions and performance metrics.
9) Apply machine learning methods where appropriate to improve forecasting and risk
stratification models.
10) Perform other duties as required.
b. Required Knowledge, Skills & Abilities
1) Minimum Qualifications:
a) Bachelor's or Master's degree in Data Science, Statistics, Computer Science,
or a related field.
b) Five (5) or more years of experience in data analysis, preferably in healthcare
or Medicaid.
c) Strong proficiency in SQL/SAS, with working knowledge of Python for data
manipulation, analysis, and automation tasks.
d) Three (3) years of experience with data visualization tools such as Power BI,
Tableau, or similar platforms for building dashboards and reports.
e) Strong understanding of healthcare data, especially Medicaid or claims-based
data
f) Excellent communication skills and ability to present complex data to non[1]technical audiences.
2) Preferred Qualifications:
a) Experience working with state or federal healthcare programs.
b) Knowledge of Medicaid managed care, long-term services and supports
(LTSS), or waiver programs.
c) Familiarity with cloud-based data platforms (e.g., Azure, AWS).
d) Experience with machine learning or advanced statistical modeling.
Director of IT - Financial Services
Miami, FL job
We are seeking an experienced IT Director to oversee our firm's technology infrastructure and ensure it efficiently and securely supports our business operations. This role requires a strong focus on compliance, cybersecurity, and strategic IT alignment within the financial services industry.
Key Responsibilities
Oversee the firm's entire IT infrastructure, including managing the relationship with our Managed Service Provider (MSP) and all third-party technology vendors.
Serve as the main escalation point for all technology-related issues and incidents, working closely with the MSP.
Lead the development, selection, and implementation of new hardware and software to improve operational efficiency.
Manage the IT budget to ensure cost-effective technology solutions
Develop and enforce robust cybersecurity measures to safeguard sensitive firm data.
Proactively assess and mitigate technology-related risks.
Manage relationships with all technology vendors, holding them accountable for performance, security standards, and service terms.
Identify opportunities for technological innovation that align with the firm's business goals.
Participate in committee and executive-level discussions, providing expert input and regular reports on IT initiatives.
Skills and Experience
Bachelor of Science in IT, Computer Science, MIS, or a related field.
5+ years of experience in Information Technology; experience in the financial services industry is preferred.
Proficiency in network administration, cybersecurity, cloud computing, and IT infrastructure management.
Strong understanding of the specific IT needs and regulatory requirements for financial advisory firms.
Proven ability to align IT strategy with overall business objectives.
Technical Support Engineer
Orlando, FL job
Job Title : Technical Support Engineer (NO C2C)
Duration : 12 Months contract with possible extension
Key Responsibilities:
What you get to do in this role:
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues.
Your responsibilities:
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Learn & Deliver training on the new products.
Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product
Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
Personal commitment to quality and customer service.
Frontend browser debugging experience required.
In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.
Active Directory Engineer (AD CS, Certificate Web Enrollment, NDES and Online Responder)
Tampa, FL job
S3/Strategic Staffing Solutions has an Active Directory Engineering opportunity for a leading utilities client in Tampa, FL. Please review the following if you are interested in joining a leading organization!
Duration: 12 months + possible extension
Pay Rate: $50-60/hr. W2. W2 only, sorry we cannot do C2C
Qualifications & Description:
Must have a solid understanding of the AD CS role services like Certificate Web Enrollment, NDES and Online Responder.
We are seeking a highly skilled Senior IT Contractor to lead and manage our enterprise Certificate Management operations, with a strong focus on Microsoft Certificate Management and Active Directory integration. This role is critical to ensuring the security, reliability, and compliance of our digital identity infrastructure.
Key Responsibilities:
Oversee the lifecycle management of digital certificates across the enterprise.
Administer and maintain Microsoft Certificate Services, including deployment, renewal, revocation, and auditing.
Integrate certificate management with Microsoft Active Directory and Group Policy for automated certificate enrollment.
Develop and enforce certificate policies, standards, and procedures.
Monitor certificate expiration and proactively mitigate risks of service disruption.
Collaborate with security, infrastructure, and application teams to support secure communications and authentication.
Troubleshoot certificate-related issues across various platforms and services.
Information Technology Operations Manager
Celebration, FL job
The IT Operations Manager will lead the day-to-day delivery of IT services, including service desk, field support, endpoint lifecycle, patching, and device management. This role ensures ITIL process compliance, SLA adherence, and provides hands-on escalation for network and telephony issues while managing a team of supervisors and technical staff.
Key Responsibilities
Manage and coordinate technical team activities, including scheduling, monitoring, and incident response.
Ensure operational coverage and SLA compliance.
Oversee endpoint lifecycle: imaging, deployment, patching.
Govern ITIL processes (incident, problem, change, request).
Provide advanced troubleshooting for network and telephony.
Lead, mentor, and develop supervisors and technical staff.
Ensure compliance with policies, standards, and regulatory requirements.
Support integration of new technologies and enterprise-wide rollouts.
Input into disaster recovery and business continuity planning.
Travel to multiple sites (25%-40%).
Must-Have Skills
ITIL process ownership & SLA governance.
Leadership experience managing supervisors and technical teams.
Endpoint lifecycle management.
Advanced network/telephony troubleshooting.
Multi-site field services management.
Nice-to-Have Skills
ServiceNow administration/reporting.
Intune Autopilot / MECM expertise.
Government/regulatory environment experience.
Disaster recovery/business continuity planning.
Education & Experience
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
Minimum 7 years in IT operations, including team management.
Content Management System Developer
Orlando, FL job
Role : CMS Consultant
Duration : Long term Contract | Possible 90 days CTH
Job Details:
8+ years of hands on technical experience in Content Management Systems and Personalization platforms (ContentStack).
Knowledge of APIs, JSON, XML, and OAuth
Experience with language: Node.js, .Net
Familiarity with CI/CD pipelines/DevOps and version control tools like Git