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Visual merchandiser skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Leslie Stoel Ph.D.,
Leslie Stoel Ph.D.
Visual merchandiser example skills
Below we've compiled a list of the most critical visual merchandiser skills. We ranked the top skills for visual merchandisers based on the percentage of resumes they appeared on. For example, 24.8% of visual merchandiser resumes contained customer service as a skill. Continue reading to find out what skills a visual merchandiser needs to be successful in the workplace.

15 visual merchandiser skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how visual merchandisers use customer service:
  • Maintained impeccable standards of customer service to hundreds of customers per day while strategically and visually displaying merchandise.
  • Assisted customers with processing and completing necessary transactions, while providing customer service to existing and prospective clients.

2. Ladders

Here's how visual merchandisers use ladders:
  • Climbed ladders daily to switch out the graphics.
  • Climb high ladders, work with different tools.

3. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how visual merchandisers use sales floor:
  • Developed and maintained store merchandising including mannequin design and sales floor displays.
  • Maintained establish merchandising standards including window, sales floors and promotional displays.

4. Store Management

Here's how visual merchandisers use store management:
  • Established and cultivated strong relationships with store management and staff to drive business initiatives and communicate regularly regarding store information.
  • Communicated project evaluation and progress with store management and visual manager through daily recap reports and weekly corporate conference calls.

5. Drive Sales

Here's how visual merchandisers use drive sales:
  • Provided the ultimate guest in-store experience through excellent visual merchandising and presentation execution in order to drive sales and maximize profitability.
  • Interpreted merchandising directives according to inventory levels to engage customers and drive sales.

6. Kids

Here's how visual merchandisers use kids:
  • Launched e-commerce, UNIQLO Kids, 100 plus designer collaborations, and United States market expansion from 3 to 17 stores.
  • Oversee and manage all visual aspects of Men's, Cosmetics, Kids, Juniors and Center Core.

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7. Visual Standards

Visual standards are a set of rules or regulations that define how a product should visuall look to end users.

Here's how visual merchandisers use visual standards:
  • Maintain rigorous visual standards in a fast-paced, challenging retail environment while providing a high level of individualized customer service.
  • Utilized weekly reports to make informed merchandising decisions and participated in ongoing education training for corporate visual standards and expectations.

8. Store Sales

Here's how visual merchandisers use store sales:
  • Coordinated product placement and worked closely with management and marketing team to effectively impact store sales.
  • Maximize store sales by implementing visual merchandising ideas per demographic.

9. Excellent Interpersonal

Here's how visual merchandisers use excellent interpersonal:
  • Provide excellent interpersonal skills supporting a team environment.

10. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how visual merchandisers use loss prevention:
  • Developed a successful loss prevention initiative which resulted in numerous successful store inventory checks.
  • Ensured accurate inventory and assisted with inventory and loss prevention measures.

11. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how visual merchandisers use stock room:
  • Planned product arrangement and prepared sales/stock room for new sales merchandise regularly.
  • Replenish and maintain sales/stock room with merchandise

12. Merchandise Presentation

Here's how visual merchandisers use merchandise presentation:
  • Supported sales team and improved vendor purchasing by coordinated and installing effective visual merchandise presentations for corporate sales meetings.
  • Designed communications with select store distribution lists to ensure Merchandise Presentation standards throughout the chain.

13. Basic Math

Here's how visual merchandisers use basic math:
  • Use of tape measure and basic math, calculators, fax, phones, scanners and basic computer programs.
  • Have the abilities to do basic math skills and to estimate quantities.

14. Store Environment

Here's how visual merchandisers use store environment:
  • Planned and executed all bi-weekly floor sets by referencing merchandise allocation reports and by adapting corporate visual directives to store environment.
  • Coordinated design and construction projects for store environments to improve product turnover and customer visibility.

15. Visual Appearance

Here's how visual merchandisers use visual appearance:
  • Implemented and maintained overall visual appearance for each location.
  • Team player responsible for the visual appearance of the Garden Center's retail store and assist with the day-to-day operations.
top-skills

What skills help Visual Merchandisers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on visual merchandiser resumes?

Leslie Stoel Ph.D.

Professor, Marketing and Fashion, Miami University

For fashion merchant/merchandising jobs and fashion marketing jobs, analytics and anything digital skills stand out.

What soft skills should all visual merchandisers possess?

Leslie Stoel Ph.D.

Professor, Marketing and Fashion, Miami University

Important soft skills are the ability to tell the story behind the numbers (what happened and why it happened), strong speaking and presenting skills, evidence showing the student is a good team member/collaborator, empathy for shoppers (to understand their wants/needs), and a high level of confidence.

What hard/technical skills are most important for visual merchandisers?

Leslie Stoel Ph.D.

Professor, Marketing and Fashion, Miami University

Hard/technical skills relate to the ability to handle and analyze data - whether it be sales data or google analytics data from the company's digital efforts.
Do you want to know more?
Read more about what experts have to say about visual merchandiser

List of visual merchandiser skills to add to your resume

Visual merchandiser skills

The most important skills for a visual merchandiser resume and required skills for a visual merchandiser to have include:

  • Customer Service
  • Ladders
  • Sales Floor
  • Store Management
  • Drive Sales
  • Kids
  • Visual Standards
  • Store Sales
  • Excellent Interpersonal
  • Loss Prevention
  • Stock Room
  • Merchandise Presentation
  • Basic Math
  • Store Environment
  • Visual Appearance
  • Product Placement
  • Store Layout
  • Product Knowledge
  • Merchandise Handling
  • Sales Associates
  • POS
  • In-Store Displays
  • Promotional Events
  • Visual Guidelines
  • Retail Store
  • Fashion Shows
  • Increase Sales
  • Corporate Standards
  • VM
  • Market Trends
  • Inventory Control
  • Enjoyable Shopping
  • Sales Reports
  • Store Merchandise
  • Floor Displays
  • Visual Directives
  • Window Installation
  • Floor Layout
  • Store Standards
  • Fashion Trends
  • Merchandise Placement
  • Reflect Changes
  • Display Merchandise
  • Product Displays
  • Target Market
  • Generate Sales
  • Corporate Guidelines

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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