VITAS Healthcare jobs in Deerfield Beach, FL - 104 jobs

The Nursing Home Patient Liability Analyst is responsible for running daily reports using the VITAS computer system. Exports to and maintenance of Excel spreadsheets containing Patient Liability reconciliation. Communicates with all affected parties after research completion. Generates adjusting entries to clear open items. Daily Accounts Receivable reconciliation to the patient liability GL account. Identifies uncollectible/unfixable items for write off Nursing Home processing to correct levels of care, correct rates, and correct Patient Liability. Corrects erroneously mapped vendors and processes outstanding collectible amounts against payments due to the Nursing Homes. Customer service duties for issues related to room and board internally and externally. Directs communication with our Contracts department to resolve any issues preventing payment to the institutions. Provides assistance as a floater for special projects to the Accounts Payable department. Must be able to work in the Corporate Miramar, Florida office Monday- Friday 8am- 5pm. Hybrid schedule. QUALIFICATIONS Qualified candidates must have two years experience. Must possess intermediate Excel knowledge and computer literacy, knowledge of Medicaid rules/healthcare procedures related to Hospice and nursing homes preferred. PeopleSoft accounts payable knowledge required. EDUCATION Associate's degree in Accounting, Business Administration or related field preferred. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

We're Offering a $5,000 Sign-on Bonus!!! Step into a role where your ambition truly stands out. Amedisys, a nationally recognized leader in home health and hospice care, is seeking a Hospice Account Executive who excels in a fast‑paced, performance‑driven environment. If you're a high‑achieving healthcare sales professional - skilled in cold outreach, strategic relationship building, and consistently outperforming the competition-this is your chance to take ownership of the northern Miami-Dade County market and make a meaningful impact. As a Hospice Account Executive, you'll play a vital role in ensuring patients receive compassionate, high‑quality end‑of‑life care by connecting providers, families, and healthcare partners with the support they need. Territory * Northern Miami-Dade County * Daily travel, 50% or more Attractive Pay Package * Base salary between $80,000 - $90,000 (varies based on hospice experience) * Eligible for monthly incentives (uncapped) Key Responsibilities * Educates health care professionals, patients, and families about home care services. * Develops and maintains relationships with key referral sources, such as hospitals, nursing homes and physician offices to generate leads. * Coordinates patient admissions with the team, including obtaining all required documentation to complete referral to admission process. * Conducts on-site visits to assess patient needs and identify barriers to care. * Keeps accurate records of patient interactions and referrals. * Achieves admissions, product, and payor-mix goals. * Meets short and long-term target account goals. * Documents the minimum expectation of sales calls daily in CRM (including pre and post call notes). * Maintains a complete, up-to date record of targeted referral sources in territory in CRM. * Attends community events to promote Amedisys. * Responds to customer complaints in timely manner. * Performs other duties as assigned. Qualifications * A bachelors degree is preferred, but not required. * Minimum one year experience in hospice sales or healthcare related business development/outreach role). * Strong background in cold calling and lead generation. * Excellent communication and relationship-building skills. * Ability to work independently and meet sales targets. * Reliable transportation, current driver's license, and liability insurance. * Bilingual (English/Spanish) Required. What's in it for you * A full benefits package with choice of affordable PPO or HSA medical plans. * Paid time off. * Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan. * Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.* * Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program. * 401(k) with a company match. * Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave. * Fleet vehicle program (restrictions apply) and mileage reimbursement. * And more. Please note: Benefit eligibility can vary by position depending on shift status. * To participate, you must be enrolled in an Amedisys medical plan. Responsibilities * Educates health care professionals, patients, and families about home care services. * Develops and maintains relationships with key referral sources, such as hospitals, nursing homes and physician offices to generate leads. * Coordinates patient admissions with the team, including obtaining all required documentation to complete referral to admission process. * Conducts on-site visits to assess patient needs and identify barriers to care. * Keeps accurate records of patient interactions and referrals. * Achieves admissions, product, and payor-mix goals. * Meets short and long-term target account goals. * Documents the minimum expectation of sales calls daily in CRM (including pre and post call notes). * Maintains a complete, up-to-date record of targeted referral sources in territory in CRM. * Attends community events to promote Amedisys. * Responds to customer complaints in timely manner. * Performs other duties as assigned. Qualifications * A bachelors degree is preferred. * Minimum one year experience in healthcare sales (pharmaceuticals, medical devices, home health, hospice, or long-term care, or healthcare related business development/outreach role). * Strong background in cold calling and lead generation. * Excellent communication and relationship-building skills. * Ability to work independently and meet sales targets. * Reliable transportation, current driver's license, and liability insurance. * Bilingual required. If you're ready to elevate your career with an organization that values excellence, purpose, and growth, I'd love to connect. Let's talk about how you can make a difference at Amedisys. Ready to apply, visit: ************************* Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * A bachelors degree is preferred. * Minimum one year experience in healthcare sales (pharmaceuticals, medical devices, home health, hospice, or long-term care, or healthcare related business development/outreach role). * Strong background in cold calling and lead generation. * Excellent communication and relationship-building skills. * Ability to work independently and meet sales targets. * Reliable transportation, current driver's license, and liability insurance. * Bilingual required. If you're ready to elevate your career with an organization that values excellence, purpose, and growth, I'd love to connect. Let's talk about how you can make a difference at Amedisys. Ready to apply, visit: ************************* Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Educates health care professionals, patients, and families about home care services. * Develops and maintains relationships with key referral sources, such as hospitals, nursing homes and physician offices to generate leads. * Coordinates patient admissions with the team, including obtaining all required documentation to complete referral to admission process. * Conducts on-site visits to assess patient needs and identify barriers to care. * Keeps accurate records of patient interactions and referrals. * Achieves admissions, product, and payor-mix goals. * Meets short and long-term target account goals. * Documents the minimum expectation of sales calls daily in CRM (including pre and post call notes). * Maintains a complete, up-to-date record of targeted referral sources in territory in CRM. * Attends community events to promote Amedisys. * Responds to customer complaints in timely manner. * Performs other duties as assigned.

The Medical Claims Coordinator II is responsible for the validation of services rendered to Vitas patients via billed data submitted on claims and invoices. Applies contracted negotiated financial arrangements for each service billed for contracted providers and vendors, and applies general claims/invoice processing procedures and guidelines for each service billed. Validates patient benefits, limitations, and exclusions in relation to the hospice plan of care and services billed. Must be able to work Monday through Friday 7:30am- 4:30pm in our Corporate Miramar, Florida office. Hybrid schedule QUALIFICATIONS * Qualified candidates must have a minimum of two years experience as a claim processor in the health insurance environment preferred. * Working knowledge of medical terminology, claims processing procedures, and accounts payable process. EDUCATION * Two year college degree preferred. SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V

The Digital Graphic Designer is a multifaceted visual communicator and digital craftsperson with a passion for solving business problems through intelligent, innovative design. As a key member of the VITAS Healthcare Creative Studio, this role is responsible for leading digital-first creative execution across a range of platforms - including web, email, social, paid media, presentations, and emerging formats, with a strong focus on user experience, brand storytelling, and performance optimization. The Digital Graphic Designer brings a forward-thinking mindset, a high level of digital fluency, and the curiosity to explore how artificial intelligence and modern design tools can elevate the brand experience. With a self-starter work ethic, a collaborative spirit, and a commitment to excellence, the Senior Digital Graphic Designer helps advance the creative maturity of the VITAS brand in service of both its mission and its market. ESSENTIAL DUTIES & RESPONSIBILITIES All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments, and governmental regulations. Key Responsibilities: Digital Design Leadership Serve as the lead designer on high-impact digital campaigns, platforms, and initiatives. Apply best practices in UX/UI design to enhance usability and engagement across web and mobile experiences. Develop polished, high-performing assets for email, social media, display ads, paid search, and other digital channels. Contribute to the evolution and governance of the digital design system for consistency and scalability. Innovation & AI Integration Explore and incorporate emerging design technologies and AI tools to improve efficiency, creativity, and quality. Help define best practices for integrating AI-assisted workflows into the broader creative process. Champion experimentation and data-informed design thinking across the team. Strategic Collaboration Partner closely with the Digital Marketing, Content, and Strategy teams to translate business goals into effective design solutions. Participate in campaign planning and creative brainstorming, bringing a digital lens to all phases of development. Contribute to performance reviews and optimizations by analyzing creative effectiveness and proposing improvements. Executional Excellence Uphold the highest standards of design craft, technical precision, and visual storytelling. Review and QC digital creative deliverables for accuracy, accessibility, and platform compliance. Maintain a proactive, solutions-oriented mindset-anticipating needs and bringing clarity to complex asks. Mentorship & Influence Share digital design knowledge and tools with other designers and cross-functional peers. Provide informal coaching and guidance to junior creatives, raising the overall bar for digital output. Help drive a culture of collaboration, experimentation, and creative rigor across the Creative Studio. Perform related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience Required: Minimum 8 years of professional experience in digital design, including responsive web, email, social, and performance media. Proven experience designing within complex brand ecosystems and collaborating with cross-functional teams. Experience working with AI tools, Figma, Adobe Creative Suite, and motion graphics platforms. Expert in digital design systems, web standards, and user-centric design principles. Familiarity with front-end technologies (HTML/CSS, responsive frameworks) is a plus. Highly proficient in creative prototyping and presentation tools (Figma, Adobe XD, After Effects, PowerPoint, etc.). Strong project ownership, attention to detail, and ability to manage multiple deadlines simultaneously. Comfortable interpreting performance data and translating it into creative improvements. Preferred: Previous work in healthcare, technology, or mission-driven organizations is preferred. Education: Bachelor's degree in graphic design, interactive design, digital media, or related field is required. Certification & Licensure: None required for this position. Reasonable Accommodation: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments, and governmental regulations. * Process new referrals in the manor best fitting the needs of the referral source and in alignment with pending management and intake processes. * Offers and/or confirms a same day appointment and/or the appointment time that is as close as possible based on the request of the patient and/or referral source to ensure a timely admission for hospice referrals. * Offers and/or confirms appointments in accordance with VPC related processes and referral sources for palliative referrals. * Participates in morning check in meetings and activities as assigned, to review staffing/scheduling needs for the day. * Collaborate with CCC and VPC leadership, and Director of Admissions as guided, to ensure adequate, available resources are present in the admission scheduling tool throughout the work week. * Provides a concierge level of customer service in every interaction. * Cisco Phone System - must be logged in and "on ready" throughout the work shift, taking inbound calls whenever necessary. * Strong, professional communication and collaboration with VPC, Program Admissions, Care Connection Center Intake, and Sales teams for timely dispatching of all VPC / Admission visit resources. * Quality - Calls (audio/video) are recorded, monitored, and reviewed for training, quality and performance feedback and recognition purposes. * Supports VPC / Admissions team to exceed program goals. * Establishes a rapport and maintains an effective relationship with all internal and external customers. * Enters accurate information to support data integrity in computer applications. * Responds accurately to all questions received regarding services provided. * Escalates matters to CCC, VPC, and/or Program Leadership as directed and/or VPC / Admissions clinical staff when assistance or clarification is needed. * Participates in ongoing training and development based on the changing healthcare environment. * Notifies VPC / Admissions / Sales Staff of all scheduled appointments per standards. * Utilizes Scheduling tools to effectively facilitate the scheduling/updating of appointments. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience: * Two or more years related experience in medical terminology and/or in an administrative, business office, or call center environment. * Ability to attain goals in a fast-paced, dynamic environment. * Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers. * Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service. * Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm * Prior experience in working collaboratively with other functional leaders to drive action plans. * Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously. * Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork. * Ability to communicate tactfully with department heads, managers, coworkers, and vendors to resolve problems and negotiate resolutions. Education: Completion of high school or basic education equivalency required. Bilingual in Spanish/English a plus Medical or business office education or training desired Certification & Licensure: None Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a patient care administrator (PCA), you will join the senior leadership team for a VITAS service area, ensuring the clinical, financial, and operational aspects of hospice are running smoothly within your purview. You will support all the members of the interdisciplinary team, including nurses, social workers, chaplains, and more. You will coach team members, consult on clinical matters, and lead performance improvement initiatives to elevate the patient experience. WHERE YOU'LL WORK Our PCAs work at a local VITAS office every day, supporting team members as needed. WHAT'S EXPECTED FROM YOU Our PCAs blend leadership skills and clinical expertise to effectively manage their team, ensuring quality and continuity of care for patients. In addition to your RN license and at least four years of healthcare management experience, you'll have the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey. QUALIFICATIONS Current Registered Nurse License to practice in the state where the VITAS Program is located. Two years of home health and hospice experience. Four years of healthcare management experience. Hands-on fiscal and budgetary experience. Experience managing a team of leaders. PCA Requirements and Qualifications by State: CA Regulation California Standard of Quality Patient Care: Section 5.3 Director of Patient Care Services PCA Requirements and Qualifications Director of Patient Care Services Required RN with BSN or another health related field and 3 years experience within last 5 in hospice, home health, primary care clinic, or health facility and One year in a supervisory or administrative position OR RN with 4 years experience in last 5 in a hospice, home health agency, primary care clinic or health facility and One year in a supervisory or administrative capacity. EDUCATION Bachelor's degree in Nursing or related field from an accredited college or university or the international equivalent preferred. See table above for specific requirements per state.

WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and an expanding network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a home care hospice physician, you will use your compassion, communication skills and deep expertise to build meaningful relationships with patients and families, providing the highest-quality care at the most challenging point in life. You will see the person behind each prognosis and create care plans centered around the patient's wishes, needs, and beliefs, often working in concert with the patient's primary care physician. Manage approximately 45-60 patients in their home settings via an interdisciplinary team approach. Make visits in-person and via telehealth. Participate in Weekly team IDG meetings. With your strong sense of commitment, you will advocate for your patients, discussing goals for their care while addressing their hopes and fears. You will live the hospice mission, seeking teachable moments everywhere, and educate patients, caregivers, and the communities you serve on the benefits of compassionate, dignified end-of-life care. WHERE YOU'LL WORK Each day is different. You will spend most of your time caring for hospice patients and families wherever they call home, whether that means a private residence or an assisted living/skilled nursing facility. Once a week, you'll visit your local program office to discuss cases with members of your interdisciplinary team, including social workers, chaplains, and nurses. All of these roles collaborate to provide holistic support for the patients and families we serve. WHAT'S EXPECTED FROM YOU VITAS physicians must be licensed to practice medicine or osteopathy in the state in which their program operates. In addition to being board-certified or board-eligible in hospice and palliative medicine, internal medicine, family practice, or a related specialty, you should be familiar with the principles of hospice and registered with the DEA. You'll also have the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey. SPECIAL INSTRUCTIONS TO CANDIDATE EOE/AA M/F/D/V

The Chaplain is a member of the interdisciplinary team and focuses on the spiritual needs of patients, families, caregivers and staff, including volunteers. The chaplain provides pastoral care interventions, including pastoral counseling, which are determined by spiritual assessment, the specific setting and sensitivity to a variety of values, beliefs and religious orientations. The chaplain seeks excellence in pastoral care, which requires authentic demeanor, compassion and skill in dealing with the spiritual dynamics of illness, loss and death. QUALIFICATIONS Qualified candidates must have Ordination or Commission to function in a ministry of pastoral care and has received the endorsement of and is in good standing with his/her body of faith. Five years of pastoral experience preferred - two in a clinical setting. A minimum of 1 unit (400 hours), preferably two (2) or more, of Clinical Pastoral Education (CPE) accredited by one of the following: Association for Clinical Pastoral Education, National Association of Catholic Chaplains or the Canadian Association for Pastoral Practice and Education. Equivalencies to CPE may include one of the following: Evidence of clinical pastoral educational experience that includes supervision of ministry, peer group participation and theological reflection; AAMFT, AAPC, or AMHC certification; or DMin or other accredited graduate degree in pastoral care. Knowledge and skill in dealing with spiritual dynamics of illness, loss and death. Ability to function as a member of an interdisciplinary team. Commitment to professional growth and development. EDUCATION Bachelor's degree required from an accredited institution. Master's of Divinity or equivalent graduate degree from an accredited (ATS) seminary or theological school required. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

WHO WE ARE At VITAS Healthcare, we've been the nation's leading end-of-life care provider for more than 45 years. We're not just a hospice company-we're a mission-driven movement built on compassion, support, and growth When you join VITAS, you're stepping into a culture that invests in you: your development, your goals, and your impact. With programs in 15+ states and a nationally recognized employee experience, we promote from within, reward performance, and support ambitious professionals ready to make a difference. WHAT YOU'LL DO As a VITAS Representative, you'll be at the front line of change-educating physicians, healthcare leaders & professionals about the value of hospice care. You'll: * Build trusted relationships with physician, healthcare leaders & professionals * Confidently guide referral sources through understanding the prognostication, the value proposition of hospice & how to have effective conversations for families facing serious illness * Champion the benefits of the Medicare hospice benefit * Work alongside clinical partners to ensure patients receive the right care at the right time * This is a role for someone who's ready to grow, eager to learn, and driven to serve. WHERE YOU'LL WORK You'll be based out of a local VITAS office and actively engaging across your territory. Whether it's a physician's office, hospital, or care facility-you'll go where the need is, always focused on making meaningful connections. WHAT WE'RE LOOKING FOR You're a strong communicator. You thrive on challenges. You're passionate about helping others and hungry to learn a meaningful, evolving business. If you're a motivated professional who wants to grow into a mission-aligned career, you'll find the tools, mentorship, and momentum here. At VITAS, we value: * Adaptability in dynamic, people-driven environments * A solution-oriented mindset that thrives on overcoming obstacles * The heart and drive to connect, educate, and truly make a difference WHY THIS MATTERS Every day, you'll help ensure that patients and families receive comfort, dignity, and peace at life's most important moments. And in doing so, you'll grow your career, your confidence, and your sense of purpose. This is more than a sales role-it's a calling. Ready to answer? QUALIFICATIONS * Minimum 2 years sales experience or in healthcare services preferred * Participated in competitive team environment that involved individual accountably and teamwork * Able to demonstrate examples on critical thinking and created solutions * Past military service a plus * Experience with volunteer organization a plus * Hospice experience preferred but, not required * Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals * Strong customer service, sense of urgency and problem solving skills * Time Management and Organizational Skills * Demonstrated knowledge and successful application of a need satisfaction selling process * Ability to manage a territory, to conduct sales calls and to generate sales by building long term business partnerships * Strong interpersonal skills within all levels of an organization EDUCATION * Bachelor's degree preferred * Other acceptable licenses include RN, LPN/LVN, or Social Work (SW)

Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting. Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting. Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB REQUIREMENTS 1. Ability to work independently and prioritize activities to meet deadlines. 2. Detail oriented with ability to analyze quality data and identify trends. 3. Strong oral and written communication, presentation, and facilitation skills. 4. Strong computer and technology skills (including MS Excel, MS Word, MS PowerPoint, MS Teams, and MS Outlook). 5. Strong organizational skills with the ability to multi-task. 6. Ability to motivate and lead change management and performance improvement. 7. Ability to travel as required. JOB QUALIFICATIONS 1. Licensed (as required) health care professional preferred Registered Nurse 2. Certified Professional in Health Care Quality (preferred). 3. Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. 4. Experience with data collection, measurement tools, and data analysis. 5. Experience in a quality assurance/improvement SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

Salary Range: $28-$32/Hour WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a hospice social worker, you will provide emotional and logistical support to patients and their loved ones during an important and vulnerable time. You will ensure VITAS patients reach the end of life with their affairs in order, honoring their wishes for finances, funeral arrangements, and more. Their loved ones will trust you to help them navigate the grieving process. Whether you're granting an end-of-life wish or simply listening to a patient's stories at their bedside, your actions-large and small-will make a meaningful difference in the lives of patients and their families. WHERE YOU'LL WORK Each day is different for our social workers. You will spend most of your time caring for hospice patients wherever they call home, which may be a private residence or an assisted living/skilled nursing facility. About once a week, you'll come to the office to meet with the rest of your interdisciplinary team: the RNs, physicians, chaplains, and fellow nurses who work together to provide 360-degree support to the patients and families we serve. WHAT'S EXPECTED FROM YOU VITAS social workers honor the trust of our patients and center others in their work. In addition to having your social work license, reliable transportation, and at least one year of social work experience in a health care setting, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey. JOB REQUIREMENTS * Ability to travel per job requirements. * Thorough knowledge of community resources or the desire/ability to obtain this knowledge. * Knowledge of key psychosocial issues prevalent with terminally ill patients and their family/caregivers, including the knowledge of effective psychosocial interventions to address those issues. * Capacity to relate and work well with others as a member of an interdisciplinary team. * Excellent listening and communication skills. * Ability to be an effective patient and family advocate- both within the patient/family unit, within the core IDG, and within community agencies and the like. * Provide emotional and psychological support to patients and families. * Offer counseling and crisis intervention services. * Provide bereavement support and grief counseling. * Educate patients and families on the emotional and psychological response to the illness progression QUALIFICATIONS * Masters of Social Work required from a school accredited by the Council on Social Work Education, unless grandfathered in per the 2008 Medicare Hospice Condition of Participation * At least one year social work experience in a health care setting. * Experience as a social worker with the terminally ill and their families, preferred * Experience in providing counseling and support to patients and families. * Empathy and compassion in dealing with seriously ill patients and their families. * Equivalent experience of licensure may be considered where allowable by State Regulations. (i.e. a BSW in FL or WI) License and/or Certification if required by State Minimum State Requirements for the following states: AL:Licensed Bachelors of Social Work (LBSW) CA: BSW cannot be used as the core SW. CT: Licensed Master Social Worker (LMSW) DC: Licensed Graduate Social Worker (LGSW) DE: Licensed Baccalaureate Social Worker (LBSW) FL: BSW GA: Licensed Master Social Worker IL: Licensed Social Worker (LSW) MO: Baccalaureate Social Worker (BSW) NJ: Licensed Social Worker (LSW) OH: Licensed Social Worker (LSW) PA: Licensed Social Worker (LSW) TX: Licensed Baccalaureate Social Worker (LBSW) VA: Licensed Social Worker (LSW) WI: Social Worker Certificate SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V #LI-MS1

Maintain Policy and Procedure Manuals. Manage the Human Resources functions of the office. Manage inventory of office supplies and equipment to include cellular phones, office keys and inventory. Coordinate office repairs and maintenance, including office machines and supply vendors. Participate in Administrator on Call rotation. Manage and supervise office staff including but not limited to the courier, office clerk and receptionist. QUALIFICATIONS Qualified candidates must have at least two years experience in human resources, administrative services and general finance. Healthcare experience preferred. EDUCATION College Degree preferred SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

**Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.** We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance. **As a Hospice Patient Care Manager, You Will:** + O versee and direct patient care services to ensure the delivery of high-quality hospice care + M anage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making decisions based on clinical judgment and priority + T riage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner + L ead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes + S erve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance + E nsure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures + S upport performance improvement initiatives, quality assessments, and operational efficiencies within your location **About You** **Qualifications - What You'll Bring:** + Current RN license in the state of employment + Graduate of an accredited nursing program + Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting + Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC) + Knowledge and compassion for terminally ill patients and their families + Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds + Strong interpersonal, organizational, and leadership skills + Competency in clinical documentation and technology systems **Preferred Qualifications (Not Required):** + Bachelor of Science in Nursing (BSN) + Previous leadership, team management, or supervisory experience in hospice or home health + Familiarity with EMR systems and telehealth platforms + Certification in Hospice and Palliative Nursing (CHPN) **We Offer** **Benefits for All Associates (Full-Time, Part-Time & Per Diem):** + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund **Additional Full-Time Benefits:** + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) **Ready to Join a Team That Cares?** Apply today and help us lead the way in delivering hospice care that truly matters. **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2026-132973 Category: Single Site Ops and Clinical Leadership Position Type: Full-Time Company: Gentiva Hospice

All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments and governmental regulations. · Effectively process calls in a systematic and organized manner following Care Connection Center scripts, policies, and procedures. · Promptly answer and screen incoming calls, with appropriate escalation as needed. · Utilize Scheduling tools provided to monitor for staffing needs and confirm assignments for assigned programs; reassigns staff as needed · Review list of staff availability to ensure patient needs meet staff assigned · Provide pro-active notification to CCC and Program Management of inability to assign staff for patient visits needs. · Ensure timely and accurate documentation. · Take ownership and resolve all customer service issues with first call resolution whenever possible. Escalate immediately as needed. · Maintain compliance with all departmental standards; policies and procedures, training and education, workforce management, disaster planning, effectively managing and prioritizing work tasks, attendance, adherence, and quality. · Participate in the education of new hires as needed. · Support Telecare Operations with Patient Care Coordinator responsibilities as needed. · Perform related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience: · One year previous customer service/ call center experience · Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills. · Accurately types a minimum of 40 wpm · Team player including working weekends and holidays as necessary to support operations. · Able to function is a high call volume setting · Ability to work on various assignments simultaneously · Strong interpersonal skills within all levels of the organization · Ability to navigate within automated systems and proficiency in Outlook, Word and Excel Education: Completion of high school or basic education equivalency required. Certification & Licensure: NA Reasonable Accommodation: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Junior Strategy & Innovation Analyst will play a key role in supporting the execution of strategic initiatives across all departments of the organization. This is an entry-level position suitable for candidates with a beginner-level understanding of SQL, Power Platform, and related tools. We are seeking individuals who are enthusiastic about learning, open to acquiring new skills, and eager to contribute to the success of our analytical projects. Must be able to work Monday through Friday, 9am- 5pm in our Miami, Florida office. Hybrid schedule. All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments, and governmental regulations. * Collaborate with the team to gather, clean, and analyze data from various sources. * Learn and apply basic SQL queries to extract and manipulate data. * Assist in the development and maintenance of reports using tools such as Power BI. * Contribute to the documentation of data analysis processes and findings. * Support team members in various ad-hoc analysis tasks. * Actively participate in training sessions and workshops to enhance SQL and Power Platform skills. * Demonstrate a sense of responsibility, ownership, and teamwork, with a commitment to making a positive impact for patients and employees. * Utilize tools such as Excel, Power BI, SQL, Power Platform, and others to design, develop, maintain, and improve reports for stakeholders. * Develop relationships with all levels of the organization, maintaining a working knowledge of VITAS systems, processes, and applications. * Contribute to the implementation of new clinical technology platforms, collaborating across departments to prepare them for enterprise use. * Participate in project roadmaps and work as part of a team to move projects forward across stakeholder groups. * Perform related duties as required. This position description does not imply that these are the only duties to be performed; employees may be required to perform other job-related duties as assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience: * One to two years of business and/or data analysis experience; beginner-level knowledge of SQL and Power Platform is a plus. * Eagerness and openness to learn new communication and written skills and technologies. * Basic understanding of data analysis concepts. * Ability to work collaboratively in a team environment. * Competency with Microsoft Office (PowerPoint, Word, Outlook, Excel). * Ability to work on various assignments simultaneously. * Interpersonal, written, and verbal communication skills. * Project management and problem-solving skills. * Ability to learn quickly when facing new problems; enjoys the challenge of unfamiliar tasks. Education: Bachelor's in business administration or related field (economics, mathematics, statistics, finance) from an accredited college or university or the international equivalent required. Advanced degrees (MHA, MBA) or certifications are preferred. Certification & Licensure: None required for this position. Physical Requirements: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

QUALIFICATIONS * Qualified candidates must have the following: * Minimum of two years office experience: * Excellent organizational and communication skills required * Ability to work with confidential matters * Moderate typing skills, and some computer applications EDUCATION * High School graduate or equivalent preferred. SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures. Screens telephone calls for Team Manager. Facilitates communication between pa tients/families and other team members, including volunteers. Takes and keeps daily schedule for all team members. Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager. Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms. Provides back-up documentation to Billing Department routinely and as requested. Orders D.M.E. and maintains record of dates ordered and picked-up. Enters patient care and volunteer data into Vx and event tracking. Communicates with staff and outside agencies as directed by Team Manager. When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager. Jointly with other patient care secretaries, orders supplies and documentation forms used by the team. Does routine correspondence for Team Manager and other members of the team. Sorts and processes all patient care mail jointly with other patient care secretaries. Maintains A.D.T. and checks census daily for accuracy. In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence. Handles other tasks as assigned by the Team Manager. QUALIFICATIONS Three years prior work experience preferred. Good typing skills. Computer literate. Able to handle multiple tasks. Excellent communication skills Good telephone skills EDUCATION High school graduate or equivalent required. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments, and governmental regulations. Process new referrals in the manor best fitting the needs of the referral source and in alignment with pending management and intake processes. Offers and/or confirms a same day appointment and/or the appointment time that is as close as possible based on the request of the patient and/or referral source to ensure a timely admission for hospice referrals. Offers and/or confirms appointments in accordance with VPC related processes and referral sources for palliative referrals. · Participates in morning check in meetings and activities as assigned, to review staffing/scheduling needs for the day. · Collaborate with CCC and VPC leadership, and Director of Admissions as guided, to ensure adequate, available resources are present in the admission scheduling tool throughout the work week. Provides a concierge level of customer service in every interaction. · Cisco Phone System - must be logged in and “on ready” throughout the work shift, taking inbound calls whenever necessary. · Strong, professional communication and collaboration with VPC, Program Admissions, Care Connection Center Intake, and Sales teams for timely dispatching of all VPC / Admission visit resources. · Quality - Calls (audio/video) are recorded, monitored, and reviewed for training, quality and performance feedback and recognition purposes. · Supports VPC / Admissions team to exceed program goals. · Establishes a rapport and maintains an effective relationship with all internal and external customers. · Enters accurate information to support data integrity in computer applications. · Responds accurately to all questions received regarding services provided. · Escalates matters to CCC, VPC, and/or Program Leadership as directed and/or VPC / Admissions clinical staff when assistance or clarification is needed. · Participates in ongoing training and development based on the changing healthcare environment. · Notifies VPC / Admissions / Sales Staff of all scheduled appointments per standards. · Utilizes Scheduling tools to effectively facilitate the scheduling/updating of appointments. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience: · Two or more years related experience in medical terminology and/or in an administrative, business office, or call center environment. · Ability to attain goals in a fast-paced, dynamic environment. · Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers. · Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service. · Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm · Prior experience in working collaboratively with other functional leaders to drive action plans. · Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously. · Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork. · Ability to communicate tactfully with department heads, managers, coworkers, and vendors to resolve problems and negotiate resolutions. Education: Completion of high school or basic education equivalency required. Bilingual in Spanish/English a plus Medical or business office education or training desired Certification & Licensure: None Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Connect Care. Guide Families. Make Every Day Count. We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services. Essential Responsibilities + Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals + Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families + Educate patients and families on what hospice care includes, how it works, and why it matters-providing clarity, reassurance, and compassion + Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met + Serve as a liaison between referral sources and our hospice care team-ensuring seamless handoffs, clear communication, and rapid response to needs + Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians + Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services About You Education + Licensed Nurse with three to five years of hospice experience required. + BSN with five or more years of hospice experience preferred. Experience + Minimum of three years of hospice experience required. + Prior experience as a discharge planner, case manager, or educator preferred. Licenses and Certifications + Current RN license to practice nursing in the state of employment. + CPR certification. + Valid driver's license and automobile insurance. Skills and Knowledge + Strong knowledge of hospice care and the unique needs of patients and families. + Familiarity with community resources and referral networks. + Excellent patient assessment and documentation skills. + Ability to supervise staff, coordinate services, and manage programs effectively. + Strong communication and interpersonal skills with sensitivity to diverse backgrounds. Personal Qualities + Compassion and sensitivity to the needs of terminally ill patients and their families. + Flexibility to manage a variety of tasks and shifting priorities. + Professional maturity, collaboration, and tact in working with interdisciplinary teams. + Ability to influence and educate referral sources, patients, and families. + Demonstrated commitment to patient advocacy and quality care. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply Today - Your work can help transform how care is delivered. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2026-132946 Category: Sales and Sales Leadership Position Type: Full-Time Company: Heartland Hospice