VITAS Healthcare jobs in Jacksonville, FL - 73 jobs

All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments and governmental regulations. Schedule: Thurs, Fri, Sat, and Sun 4-10hr shifts, 11am-9pm Key Responsibilities: * Process new referrals in the manor best fitting the needs of the referral source and in alignment with pending management and intake processes. * Offers and/or confirms a same day appointment and/or the appointment time that is as close as possible based on the request of the patient and/or referral source to ensure a timely admission. * Participates in morning check in meetings and activities as assigned, to review staffing/scheduling needs for the day. * Collaborate with Director of Admissions to ensure adequate, available resources are present in the admission scheduling tool throughout the work week. * Provides a concierge level of customer service in every interaction. * Cisco Phone System - must be logged in and "on ready" throughout the work shift, taking inbound calls whenever necessary. * Strong, professional communication and collaboration with Program Admissions, Care Connection Center Intake, and Sales teams for timely dispatching of all Admission visit resources. * Quality - Calls (audio/video) are recorded, monitored, and reviewed for training, quality and performance feedback and recognition purposes. * Supports Admissions team to exceed program goals. * Establishes a rapport and maintains an effective relationship with all internal and external customers. * Enters accurate information to support data integrity in computer applications. * Responds accurately to all questions received regarding services provided. * Escalates matters to Director of Admissions or Admissions clinical staff when assistance or clarification is needed. * Participates in ongoing training and development based on the changing healthcare environment. * Notifies Admissions / Sales Staff of all scheduled appointments per standards. * Utilizes Scheduling tools to effectively facilitate the scheduling/updating of appointments. * Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience Required: * Two or more years related experience in medical terminology and/or in an administrative, business office, or call center environment. * Ability to attain goals in a fast-paced, dynamic environment. * Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers. * Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service. * Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm. * Prior experience in working collaboratively with other functional leaders to drive action plans. * Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously. * Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork. * Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions. Education: Required: Completion of high school or basic education equivalency required Preferred: Bilingual in Spanish/English a plus Medical or business office education or training desired Certification & Licensure: None Reasonable accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V

Coverage Area: Nassau/Baker County Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay * $71-$87 Base Rate | Converting to Pay Per Visit What's in it for you A full benefits package with choice of affordable PPO or HSA medical plans. Paid time off. Up to $1,300 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan. Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.* Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program. 401(k) with a company match. Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave. Fleet vehicle program (restrictions apply) and mileage reimbursement. And more. Please note: Benefit eligibility can vary by position depending on shift status. * To participate, you must be enrolled in an Amedisys medical plan. Why Amedisys? Community-based care centers with a supportive and inclusive work environment. Better work/life balance and increased flexibility compared to other settings. Job stability and the opportunity to advance with a growing company. The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes. Responsibilities * Responsible for all aspects of occupational therapy service delivery provided under a physician approved plan of care. Ensures the plan of care addresses all problems identified in the assessment or documents rationale if identified problems are not addressed in the plan of care. Accountable for the safety and effectiveness of the occupational therapy service delivery process. Completes documentation timely and accurately. Supervises home health aide when RN is not active in the case. Other duties as assigned. Qualifications * Current license to practice occupational therapy specific to the state you are assigned to work. Graduate of an occupational therapy program accredited by the Accreditation Council for Occupational Therapy Education (ACOTE) of the American Occupational Therapy Association, Inc. (AOTA), or successor organizations of ACOTE Eligible to take, or has successfully completed, the entry-level certification examination for occupational therapists developed and administered by the National Board for Certification in Occupational Therapy, Inc. (NBCOT). One year related occupational therapy experience to ensure knowledge and skills are sufficient to safely provide occupational therapy services to patients. If less than one (1) year experience, then approval from regional clinical leaders required as well as appropriate mentoring and/or residency program established. * Current CPR certification. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Current license to practice occupational therapy specific to the state you are assigned to work. Graduate of an occupational therapy program accredited by the Accreditation Council for Occupational Therapy Education (ACOTE) of the American Occupational Therapy Association, Inc. (AOTA), or successor organizations of ACOTE Eligible to take, or has successfully completed, the entry-level certification examination for occupational therapists developed and administered by the National Board for Certification in Occupational Therapy, Inc. (NBCOT). One year related occupational therapy experience to ensure knowledge and skills are sufficient to safely provide occupational therapy services to patients. If less than one (1) year experience, then approval from regional clinical leaders required as well as appropriate mentoring and/or residency program established. * Current CPR certification. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Responsible for all aspects of occupational therapy service delivery provided under a physician approved plan of care. Ensures the plan of care addresses all problems identified in the assessment or documents rationale if identified problems are not addressed in the plan of care. Accountable for the safety and effectiveness of the occupational therapy service delivery process. Completes documentation timely and accurately. Supervises home health aide when RN is not active in the case. Other duties as assigned.

Covering Duval/Clay County Are you a highly skilled and compassionate speech pathologist looking for a rewarding opportunity in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay * $72 to $90 Base Rate | Converting to Per Visit Enjoy many perks and benefits * A full benefits package with choice of affordable PPO or HSA medical plans. Paid time off. Up to $1,300 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan. Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa/massage/salon services, gym memberships, fitness classes, sports, hobbies, pets and more. * Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program. 401(k) with a company match. Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave. Fleet vehicle program and mileage reimbursement. And more. Please note: Benefit eligibility can vary by position depending on shift status. * To participate, you must be enrolled in an Amedisys medical plan. For full-time caregivers meeting certain requirements. What's in it for you * Community-based care centers with a supportive and inclusive work environment. Better work/life balance and increased flexibility compared to other settings. Job stability and the opportunity to advance with a growing company. The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes. Don't just take it from us - see what our caregivers love about Amedisys "I have worked here just shy of a year and it's the best job I've ever had! We have an awesome team and administration is very supportive. I never felt so appreciated. Your time off is really yours." - Amedisys caregiver Why Amedisys Amedisys is a leading provider of home health, hospice and high-acuity care, dedicated to helping patients and families navigate the complex healthcare system. With a focus on compassionate, patient-centered care, you would be joining a team of professionals committed to improving the lives of those they serve. Responsibilities * Responsible for working to prevent, assess, diagnose and treat speech, language, social communication, cognitive communication and swallowing disorders in adults. * Provides aural rehabilitation for individuals who are deaf or hard of hearing and provides augmentative and alternative communication (AAC) systems for individuals with severe expressive and/or language comprehension disorders. * Other duties as assigned. Qualifications * Current, unencumbered license to practice speech pathology specific to that state you are assigned to work. * Current Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)* with completed graduate course work and a clinical practicum at a college or university whose program is accredited by the Council on Academic Accreditation in Audiology and Speech-Language Pathology (CAA). * Current CPR certification. Preferred * One (1+) year of experience in speech pathology. * Note: If the SLP - CCC certification has not been obtained the candidate must be put into the SLP Clinical Fellow (100910) job. Clinical Fellowship (CFY) is the transition between student and independent which involves an SLP supervisor, hour requirements and mentoring. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Current, unencumbered license to practice speech pathology specific to that state you are assigned to work. * Current Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)* with completed graduate course work and a clinical practicum at a college or university whose program is accredited by the Council on Academic Accreditation in Audiology and Speech-Language Pathology (CAA). * Current CPR certification. Preferred * One (1+) year of experience in speech pathology. * Note: If the SLP - CCC certification has not been obtained the candidate must be put into the SLP Clinical Fellow (100910) job. Clinical Fellowship (CFY) is the transition between student and independent which involves an SLP supervisor, hour requirements and mentoring. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Responsible for working to prevent, assess, diagnose and treat speech, language, social communication, cognitive communication and swallowing disorders in adults. * Provides aural rehabilitation for individuals who are deaf or hard of hearing and provides augmentative and alternative communication (AAC) systems for individuals with severe expressive and/or language comprehension disorders. * Other duties as assigned.

Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay * $52.00-$64.00 Base Rate/Pay Per visit model What's in it for you A full benefits package with choice of affordable PPO or HSA medical plans. Paid time off. Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan. Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.* Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program. 401(k) with a company match. Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave. Fleet vehicle program (restrictions apply) and mileage reimbursement. And more. Please note: Benefit eligibility can vary by position depending on shift status. * To participate, you must be enrolled in an Amedisys medical plan. Why Amedisys? Community-based care centers with a supportive and inclusive work environment. Better work/life balance and increased flexibility compared to other settings. Job stability and the opportunity to advance with a growing company. The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes. Responsibilities Provides physical therapy services and interventions under the direction and supervision of a physical therapist and in accordance with the physician approved plan of care. Observes, records and reports the patient's response to treatment and any change in the patient's condition to the supervising PT, physician and other appropriate clinical staff. Provides resources for future needs and promotes wellness and prevention. Includes documentation of supervisory activities in the patient's medical record. Monitors and documents the patient's response to physical therapy intervention. Participates in patient care conferences, in services, chart audit activities, quality improvement activities including OBQI and OBQM and peer-review activities. Maintains confidentiality of information relating to the physical therapist-client relationship. Makes recommendations for follow-up care in coordination with the agency that admitted the patient and utilizes other agency care providers to assist with referrals to community resources. Performs other duties as assigned. Qualifications * Current license to practice as a physical therapy assistant, specific to the state you're assigned to work in. Graduate from an accredited physical therapy assistant educational program as set by the Commission on Accreditation of Physical Therapy Education (CAPTE). One year related physical therapy experience for PTAs entering home health care to ensure that knowledge and skills are sufficient to safely provide physical therapy services to patients. If less than one year of experience, approval from regional clinical leaders is required as well as appropriate mentoring and/or participating in a residency program. Current CPR certification. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Current license to practice as a physical therapy assistant, specific to the state you're assigned to work in. Graduate from an accredited physical therapy assistant educational program as set by the Commission on Accreditation of Physical Therapy Education (CAPTE). One year related physical therapy experience for PTAs entering home health care to ensure that knowledge and skills are sufficient to safely provide physical therapy services to patients. If less than one year of experience, approval from regional clinical leaders is required as well as appropriate mentoring and/or participating in a residency program. Current CPR certification. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. Provides physical therapy services and interventions under the direction and supervision of a physical therapist and in accordance with the physician approved plan of care. Observes, records and reports the patient's response to treatment and any change in the patient's condition to the supervising PT, physician and other appropriate clinical staff. Provides resources for future needs and promotes wellness and prevention. Includes documentation of supervisory activities in the patient's medical record. Monitors and documents the patient's response to physical therapy intervention. Participates in patient care conferences, in services, chart audit activities, quality improvement activities including OBQI and OBQM and peer-review activities. Maintains confidentiality of information relating to the physical therapist-client relationship. Makes recommendations for follow-up care in coordination with the agency that admitted the patient and utilizes other agency care providers to assist with referrals to community resources. Performs other duties as assigned.

$7,500 sign on bonus Make a difference every day as an Amedisys licensed practical nurse Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home. What's in it for you Choice of PPO or HSA medical plans with free telehealth. Paid time off. Up to $1,000 in free healthcare services with Amedisys HSA plan. Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.* Mental health support with up to five free counseling sessions through the Employee Assistance program. 401(k) with a company match. Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave. Fleet vehicle program (restrictions apply) and mileage reimbursement. And more. Benefit eligibility can vary by position and shift status. Participation requires enrollment in an Amedisys medical plan. Responsibilities * Verify plan of care with the RN prior to each visit. Collaborate with physician and RN frequently to ensure patient needs are being met; Notify them as soon as possible when patient condition changes. Teach patients and caregivers self-care techniques. Check vital signs. Review all medications and perform a medication reconciliation at each visit. Perform specialized procedures ordered by physician (i.e. foley catheter change). Prepare equipment and materials for treatments using the aseptic technique. Complete documentation timely and accurately. Qualifications One year of clinical LPN experience. Current LPN license, specific to the state(s) you are assigned to work. Current CPR certification. Valid driver's license, reliable transportation and liability insurance. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. One year of clinical LPN experience. Current LPN license, specific to the state(s) you are assigned to work. Current CPR certification. Valid driver's license, reliable transportation and liability insurance. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Verify plan of care with the RN prior to each visit. Collaborate with physician and RN frequently to ensure patient needs are being met; Notify them as soon as possible when patient condition changes. Teach patients and caregivers self-care techniques. Check vital signs. Review all medications and perform a medication reconciliation at each visit. Perform specialized procedures ordered by physician (i.e. foley catheter change). Prepare equipment and materials for treatments using the aseptic technique. Complete documentation timely and accurately.

Under the general direction of the Security Team Manager, the Security Officer is responsible for providing a safe and secure campus environment for patients, visitors, vendors, and staff members. Compensation: $15.50/hr + shift differential pay (up to $18.50/hour); Position also offers paid time off (PTO) Days/Hours: Weekends only third shift; two 12-hour shifts total (24 hours); additional shifts available upon department needs. Friday Night 11:55pm - Saturday Morning 11:55am (12 hour) Saturday Night 11:55pm - Sunday Morning 11:55am (12 hour) Primary Responsibilities: Assists in maintaining a safe and secure community environment. enforcing applicable laws, ordinance, and Community Hospice facilities policies and procedures Responds to fires and emergency response situations, helping guide fire fighters, local police; closely monitors security camera and equipment. Patrols of designated parking areas, hourly post checks, PDA documentation and maintenance, investigation and follow-up on facility/campus incidents reporting them immediately to the Security Supervisor or Security Risk Officer. Demonstrates positive customer relations to patients, visitors, vendors, and staff. Liaison with security staff assigned to location regarding requests and information from management. Performs duties during times of emergency and activations of the Comprehensive Emergency Management Plan. Overnight stay may be required. Completes a review of the Community Hospice Safety & Security Officer Manual and passes the exam with a 75% accuracy rate within 85 days of employment. Completes a security refresher exam every two (2) years, the exam must be completed with 75% accuracy. Completes annual mandatory trainings. Responsible for maintaining the Life Safety spreadsheet for location. Serves as the lead officer at location assigned performing required administrative tasks. Required to maintain shift coverage up to an additional four (4) hours in the event of call out or unexpected absence of shift relief. Flexibility to work various shifts at various locations. Liaison with security staff assigned to location regarding requests and information from management. Performs other duties as outlined in the “Community Hospice Disaster Management Plan” and the Security Procedures Manual. Required Licenses/Certifications: State of Florida Class “D”/ Unarmed Security Guard Property License preferred. Current State of Florida driver's license with driving record acceptable to Community Hospice insurance carrier, and reliable transportation. Education/Experience: Any combination of education and experience that would provide required skills and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: High School diploma or G.E.D. Minimum of two (2) years previous experience in security. Knowledge of: Video Surveillance Systems & Operations. Monitoring of Fire panel & Alarm Systems. Basic computer skills, word, excel & power point. Access control. Customer & employee relations experience.

The Pediatric and Infant Transition Specialist provides psychosocial and medical related social services to support pediatric patients and their families. S/he provides valuable support across each patient's appropriate developmental stage with respect to patient and family rights surrounding personal, cultural, and spiritual beliefs, according to specific program guidelines, as ordered by the physician, and in accordance with the patient's plan of care. Position Details Required Credentials: (MSW) Masters of Social Work and (LCSW) Licensed Clinical Social Worker credentials required Work Locations: Wolfson's Children Hospital Downtown (25%) and Home Health in and around Duval County (75%) Days/Hours: Monday - Friday, usually 8:30am-5:00pm Compensation: $63,000 - $66,000 base salary, plus paid driving mileage; full benefits package including 23 days annual PTO; clinical supervision offered for any registered clinical social work intern Primary Responsibilities:This position provides direct pediatric patient and family care (~50%), assists Wolfson's Children Hospital and the University of Florida research team via grant research activities (~25%), and provides admin/meeting support for various pediatric patients via Community Hospice department needs (~25%) Provides care and support to families admitted through infant transitional services Provides bereavement support to Community Hospice PedsCare children and families Offers interventions, recommendations and referrals after assessing patient/family psychosocial status. Assessment areas may include psychosocial history, patient/family needs, risk factors such as mental health/substance abuse, potential for risk of abuse, neglect, suicide, and bereavement needs. Identify and utilize appropriate community resources and assesses patient/family/caregiver ability to access them. Evaluate patient/family/caregiver response to intervention(s) when referred to community agency and the satisfaction of the services(s) provided. Provide clinical therapeutic services to pediatric patients and families such as short-term individual counseling (loss, anticipatory grief and bereavement, coping, transition) to patient and/or family Provide additional services as needed, including crisis intervention, assistance in supporting decision-making optimizing the interests and rights of the child, and funeral planning. Identify family dynamics and communication patterns; assess for special needs related to cultural diversity including communication, space, role of family members and special traditions. Identify support systems to reduce stress and facilitate coping with acute and end-of-life care. Identify obstacles to compliance and assist in patient/family/caregiver understanding of goals and interventions; address patient/family/caregiver questions and issues. Educate and evaluate patient/family understanding and acceptance to change in program/level of care; communicate information to new care providers, to include hospital or Community Hospice inpatient facility when transfer to a different care setting. Provide services to patient/family/caregivers within the National Association of Social Workers (NASW) Standards of practice in Palliative and End of Life Care. Provide up to three closure visits with survivors of deceased Community PedsCare patient within 3 months of patient's death as requested and agreeable with the survivors, with appropriate timely referrals and information on additional available bereavement support given to the survivors. Provide support and resources for classmates and teachers of children and their siblings. If needed, provide in-school visits, to include EAP meetings with school personnel; provide pre- and post-death classroom visits when appropriate and requested by the parent and approved by the school. Participate in IDG and Huddle meetings as a contributing member of the team in ongoing communication, coordination, and continuity of the patient and family care/service needs from the psychosocial perspective. Ensure timely completion of all discipline-specific and organizational documentation according to Community Hospice policies and procedures. Other duties as assigned. Education and Experience: LCSW - Licensed Clinical Social Worker certificate MSW - Master's Degree in Social Work, from an accredited school of Social Work Three (3) years direct service experience Experience in supportive counseling in group and individual settings, and/or direct service with clients and their families in health care setting Experience in provision of case management services and pediatric experience required Knowledge of Principles, Standards, Practices and Methods of: Psychosocial service interventions Pediatric palliative and hospice care Individual client assessment and case management Counseling techniques including but not limited to grief, loss and bereavement Accepted discipline documentation

**Lead with purpose. Advocate with heart. Make a lasting difference.** Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community. **As a brand ambassador, you will:** + Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time + Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices + Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life + Plan and execute strategic marketing initiatives to increase awareness and drive referral growth + Represent our organization at community events, professional associations, and educational in-services to promote our services + Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals **About You** **What You Bring** You're a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams. + Bachelor's degree in business, marketing, communications or equivalent experience + Minimum 2 years in healthcare sales, business development, or referral marketing + Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals + Prior experience in hospice, palliative care, or home health is a plus + Excellent communication, presentation, and time-management skills + Proficiency in Microsoft Office Suite and CRM platforms + Sensitivity to the needs of terminally ill patients and their families + Proven track record of meeting or exceeding admissions and census targets **We Offer** **Benefits for All Associates (Full-Time, Part-Time & Per Diem):** + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund **Additional Full-Time Benefits:** + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) **Apply now to join our mission-driven team!** **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2026-133052 Category: Sales and Sales Leadership Position Type: Full-Time Company: Gentiva Hospice

Company: Ascension at Home Together with Compassus Territory will be in Miami, FL. Must have prior Infusion sales experience. The Home Infusion Account Executive is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Infusion Account Executive is a self-motivated professional driving growth of current and potential new products within the portfolio. S/he takes ownership of executing targeted growth strategies to achieve growth objectives. S/he drives growth of the business through a thorough understanding of the assigned territory and establishes and maintains professional relationships with HCP groups to maximize new business opportunities. S/he develops new and lasting relationships with referral sources through tactful engagement and well-executed sales presentations. S/he partners with the Operations team to resolve customer service issues and to ensure high-quality service. Position Specific Responsibilities Identifies, establishes, and maintains professional relationships with targeted physician groups and office staff members to maximize business opportunities. Demonstrates awareness of their needs and responds with appropriate action. Demonstrates effective selling skills during physician and/or office staff presentations with existing and potential customers. Consults with clinicians as well as medical office staff (i.e. biologics coordinator) to appropriately promote and provide industry-leading customer service. Reviews and analyzes all available growth data to create effective territory plans and utilize promotional budget funds. Establishes and maintains strong relationships with regional branch team members to ensure alignment and support of growth efforts. Maintains a call average as outlined in the growth plan, defined as face-to-face interactions with healthcare providers, focusing on top target customers. Achieves all growth performance goals and objectives for geographical responsibility. Shows expertise in local market dynamics (competition, payers, therapies), as well as complex disease state services. Collaborates cross-functionally to resolve issues in the best manner for customers. Performs other duties as assigned. Education and/or Experience Bachelor's degree preferred. Two (2) years of sales experience in the home infusion market or related area with proven track record of success preferred. Specialty healthcare products experience preferred. Broad therapeutic area experience preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Apply a range of problem-solving techniques to solve issues creatively to improve performance and company effectiveness. Proficient in territory analysis and planning. Results-oriented mindset with expertise in the complete selling cycle (call objectives, opening statements, listening, use of questions, feature & benefit statements, use of visual aids, objection handling, closing, post-call analysis). Experience developing and managing business relationships with physician office practices. Willing to travel at least 50% of the time for business purposes. Some overnights possible. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-KM1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Schedule: 12hr Friday Saturday Sunday 4hrs Monday, A program senior leadership role responsible for the Admissions Department's leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. * Position structure * Reports to and managed by the Program's GM * Leadership * Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed * Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth * Responsible for program's successful rollout and sustainability of national, divisional, and regional initiatives within their program * Lead by example through field coaching, account development, and community activities * Created a positive culture of growth and development * Strategy * Ensure Admissions Department has active and an actionable strategic plan documented in the system * Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment * Customer * Develop a customer-service oriented Admissions Department by identifying and responding to the customer's needs and wants by recognizing the customer is the center of VITAS business * Review and provide guidance on program-related customer complaints. * Support and develop quality improvement initiatives based on internal and external survey results and time in field * MAKM (Measurement, Analysis, and Knowledge Management) * Admissions-focused process improvement project management for the program * Admissions Performance KPI (Can change based on national direction): * Length of Intake/Same Day Admit * Speed to Referral/Appointment * Training Completion/Competency * Program Scheduler Performance/Quality * Exceed operating budget targets * Workforce * Program oversight and ensured adherence to standards and performance in the areas of: * Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external) * Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation * Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring * Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard * Operations * Compliance with AM required duties as here and within training materials * Audits: Daily, weekly, monthly, quarterly and annual * Monthly program, region, division and national meetings * Budget and operation expense and performance management * Results * Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics. Experience: * 5+ years nursing preferred * 3+ years in a leadership/management role preferred * Hospice admissions experience preferred * Ability to work on various assignments simultaneously * Knowledge of industry policies and practices * Ability to motivate and develop others * Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions * Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.) * Demonstrates experiences of developing strategies and solutions to improve Admissions performance * Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set Education: * Bachelor's degree preferred in nursing or business from an accredited college or university or the international equivalent * Nurse preferred to be licensed in the State of which the programs they cover Certification & Licensure: * Current RN license preferred Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Jacksonville, FL 32224Under the general direction of the Facilities Manager, the Maintenance Technician maintains the facilities and environment in a sanitary, safe and well-maintained condition. The Maintenance Technician performs maintenance service and repairs primarily in the areas of painting, plastering, pressure washing, and carpentry. S/he works under direct supervision of the facilities manager. Position Details Compensation: $37,000 - $43,500; full benefits package including 23 days PTO annual Days/Hours: Monday - Friday, 7:00am-3:30pm Location/Role: Usually works on a team partnering with four other painters and maintenance technicians working at primary location (4266 Sunbeam Rd) and other company locations as needed. Primary Responsibilities: Paints hallways, interior office spaces, may remove wallpaper, etc.... Pressure washes various locations around property as necessary. Handles building maintenance and repair activities for all facilities Assists housekeeping staff in moving of furniture and set up of meeting rooms. Performs maintenance and repairs on equipment and furniture. Knowledge of the correct use of chemicals, equipment and techniques including the limits, quantities and purpose of products. Conducts weekly, monthly and quarterly inspections of facilities as required from checklist. Handles facility after-hours call duty. Completes other duties as assigned by the Director of Facilities Management. Maintains a proper work schedule. Follows work and lunch schedule as assigned by work schedule or changes by the Director of Facility Services. Education/Experience: Any combination of education and experience that would provide required skills and knowledge for successful performance would be qualifying. Maintenance experience/painting, 1-2 years minimum State of Florida driver's license with driving record acceptable to Community Hospice insurance carrier. Must successfully complete a Defensive Driving Class within the first ninety (90) days of employment Willingness to learn new skills under the direction of the facilities manager Knowledge of: Areas associated with maintenance of facilities. Safety regulations associated with general maintenance. We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.

Under the direction of the Pediatric Department PedsCare Director the Psychosocial Specialist plays an integral part of the Pediatric interdisciplinary care team managing psychosocial needs of a caseload of patients and their families. Job Location: Home Health and Hospitals, primarily located in Duval County and surrounding areas Days/Hours: Monday - Friday 9:00am to 5:00pm; occasional evening and/or weekend hours (flex schedule) depending on child's availability Compensation: $58,000 - $60,000 annual, plus all paid driving mileage; full benefits package including 23 days annual PTO Qualifications: Masters in Social Work (MSW) required Responsibilities:The Psychosocial Specialist coordinates psychosocial interventions and referrals, including needs assessment, supportive counseling, networking, resource procurement. S/he contributes to the smooth functioning of healthcare services, attends Interdisciplinary Care Team (ICT) meetings and advocates for patient/family needs. Additional responsibilities include: Assess patient/family needs regarding social services, including risk factors assessment, and offer recommendations. Links patients and families to appropriate community resources and informal networks. Provides individual and/or family casework, supportive counseling, and crisis intervention as needed. Arranges/coordinates and supports any change in level of patient care. Records progress notes and documents psychosocial needs. Completes necessary paperwork/documentation according to organizational policies. Builds, develops and maintains relationships with area social workers, discharge planners and community agency staff in order to network and facilitate referrals of patients. Completes psychosocial component of the comprehensive assessment per organizational timelines. Completes ICT Bereavement Assessments as needed. Assess the need for more formal mental health intervention for patients/families and make appropriate referrals according to organizational policy. Provides support and assistance to team by sharing information and expertise in psychosocial areas, i.e., family dynamics, formal resources available, treatment with IDG staff individually about particular client needs/situations. Attends in-service trainings, workshops, conferences, agency and departmental meetings. Conducts Explanation of Services Visit and obtain consents, as needed. Participate in sharing information with other professionals through membership in organizations such as NASW or NHPCO. Develops and maintains relationships with area professionals, discharge planners and community agency staff in or to network and facilitate referrals of patients. Conducts Psychosocial Risk Assessments, per organizational standards, as indicated/assigned. Acts as an advocate for patient/families right to self-determination. Other duties as assigned. Education & Experience: Master's Degree in Social Work (MSW) from an accredited school of Social Work and three (3) years direct service experience, LCSW preferred. Pediatric and family experience preferred. Experience in supportive counseling in group and individual settings, and/or direct service with clients and their families in health care setting, experience in provision of case management service. Current state of Florida driver's license with driving record acceptable to agency insurance carrier and reliable transportation. Successfully passing a Level II AHCA (Agency for Health Care Administration) Background screening required.

PRN/ Per Diem $74.00-93.00 Pay Per Visit Model Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. What's in it for you A full benefits package with choice of affordable PPO or HSA medical plans. Paid time off. Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan. Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.* Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program. 401(k) with a company match. Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave. Fleet vehicle program (restrictions apply) and mileage reimbursement. And more. Please note: Benefit eligibility can vary by position depending on shift status. * To participate, you must be enrolled in an Amedisys medical plan. Why Amedisys? Community-based care centers with a supportive and inclusive work environment. Better work/life balance and increased flexibility compared to other settings. Job stability and the opportunity to advance with a growing company. The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes. Responsibilities * Responsible for helping patients maintain, restore and improve movement, activity and function. * Provides interventions, conducts reexaminations (every 30 days, at minimum), modifies interventions as necessary, and performs discharge planning. * Other duties as assigned. Qualifications * Current license to practice physical therapy specific to the state you're assigned to work in. Graduate from an accredited physical therapy educational program as set by the Commission on Accreditation of Physical Therapy Education (CAPTE). One year related physical therapy experience for PTs entering home health care to ensure that knowledge and skills are sufficient to safely provide physical therapy services to patients. If less than one year of experience, approval from regional clinical leaders is required as well as appropriate mentoring and/or participating in a residency program. Current CPR certification. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Current license to practice physical therapy specific to the state you're assigned to work in. Graduate from an accredited physical therapy educational program as set by the Commission on Accreditation of Physical Therapy Education (CAPTE). One year related physical therapy experience for PTs entering home health care to ensure that knowledge and skills are sufficient to safely provide physical therapy services to patients. If less than one year of experience, approval from regional clinical leaders is required as well as appropriate mentoring and/or participating in a residency program. Current CPR certification. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Responsible for helping patients maintain, restore and improve movement, activity and function. * Provides interventions, conducts reexaminations (every 30 days, at minimum), modifies interventions as necessary, and performs discharge planning. * Other duties as assigned.

Under the direction of the Clinical Manager of Home Care/Long Term Care, the Team Lead serves as the primary clinical resource for nurses, aides and other team members while managing caseload flow and fostering strong communication among staff, patients, and families. Acts as role model and preceptor to new team members and existing staff. Essential Functions Assist manager with managing day-to-day operations of team and assumes managerial responsibilities when manager is absent Coach, mentor, and develop hospice nursing staff to promote clinical excellence. Assist in crisis intervention, urgent visits, or field support when necessary. Assist manager in making patient assignments based on daily acuity and/or geographic location and apprise Director of staffing patterns, needs. Attend weekly IDG meetings and facilitate meetings when needed. Assist manager in maintaining quality staff by supervision, orientation, training, evaluation, and support of the nursing, CNA and administrative staff assigned. Provide constructive feedback, performance guidance, and support in collaboration with leadership. Responsible for ensuring accurate and timely completion and submission of assigned employee's payroll information. Monitor compliance with federal, state, and hospice regulatory standards. Participate in quality improvement initiatives and audits. Assist manager with ensuring that patient occurrences, compliments, and complaints are addressed and documented per organization standards. Act as a bridge between frontline staff and leadership to communicate needs, concerns, and workflow challenges. May be assigned caseload of patients as needed or fill in as RNCM when a caseload does not have coverage. Performs other duties as assigned. Qualifications Knowledge and Critical Skills Principles and practices of nursing and hospice care. Working long and occasionally irregular hours as needed. Effective written and oral communication skills. Experience Two (2) years of clinical nursing experience, with at least one (1) year hospice nursing care preferred. Certification as a Hospice and Palliative Care nurse (CHPN) preferred. License / Certification Certification as a Hospice and Palliative Care nurse (CHPN) preferred. Current licensure as registered nurse in State of Florida. Current State of Florida driver's license with driving record acceptable to Community Hospice and Palliative Care insurance carrier. Current CPR certification. Education Possession of a degree from an accredited school of nursing in a 2 (two) year program or a Bachelor's degree in nursing. Other Requirements Participates in organizational operations so that: Operational systems are maintained regarding Federal, State hospice standards. Compliance with Community Hospice Pharmacy and State regulations regarding obtaining, disposing, dispensing pharmaceuticals. Takes initiative in addressing areas of need noted regarding facility operations/services, advising appropriate department for resolution. Participates in total organization program so that: Demonstrates professional relationships with internal and external customers. Promotes organization image within Community Hospice and the community. Uses chain of command for problem solving. Demonstrates appropriate dress and grooming. Displays courteous, tact, patience, respect. Maintains a good attendance record; notifies organization of absences according to policy. Participates in organization Quality Assurance as appropriate. Follows and supports the Clinical Care standards as established. Medical clearance for communicable diseases and current immunizations required before participant contact. The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job, is acceptable. This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice.

The Caseworker is that member of patient care operations whose primary function is to assist in providing direct casework services to the patient and family within the hospice program of care. QUALIFICATIONS * Qualified candidates will possess a minimum of two (2) years experience in a health-care environment in which the primary job function was community resources utilization which included patient contact. * Reliable transportation with adequate insurance coverage for driver and passenger or requires ability to cope with the stress of experiencing repeated loss. * Extensive knowledge of community resources within the specific community in which the hospice is located. * Knowledge of local, county, applicable state and federal assistance programs. * Capacity to work with minimal supervision. * Ability to become proficient in company software programs. EDUCATION * Bachelor's Degree in Social Work or a related Social Science field from an accredited school. SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V

The DME Delivery Technician is responsible for the delivery, installation, and pick up of durable medical equipment, including medical related items such as oxygen tanks, medical supplies and other home health patient related materials. Details Compensation: $17.00 - $19.00 hour; full benefits package including 23 days annual PTO; overtime usually available Work Hours: Monday - Friday 9:00am - 5:30pm; usually a few Saturdays a month Warehouse Location: 7255 Salisbury Road, Suite 5 Jacksonville, FL 32256 Special Requirements: Must be able to lift 75 pounds Job Responsibilities: Installs medical related equipment at patient homes, residential facilities, and other healthcare facilities. Delivers medical equipment, oxygen, medical supplies and other materials. Teaches patients, caregivers, and clinical staff in the proper use of equipment. Explain and demonstrates the operation, maintenance, and safety requirements for equipment setup for the delivery of oxygen. Documents and obtains signatures to verify the training. Cleans and maintains equipment according to department protocols. Maintains universal precautions in contacts with patients and equipment. Maintains order and cleanliness of warehouse, vehicles, equipment and supplies. Responsible for inspection of vehicle and reporting needed maintenance or repairs. Enters information regarding activities into computer, or submits data to appropriate personnel for entry. Provides customer service to patients, caregivers and staff. Participates in Quality Improvement Activities. Other duties as assigned by the Manager of Support Services. Required Licenses/Certifications: Driving record acceptable to Community Hospice of Northeast Florida. Education/Experience:Any combination of education and experience that would provide required skills and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: High School or GED, or equivalent experience. One (1) year experience in materials handling in a home/healthcare environment. Desired Knowledge and/or Skills: Home medical equipment and components of the equipment; reading maps Routine maintenance and inspections of vehicles. Following policy and procedure manuals. Customer service; communicating with patients and caregivers.

Under the direction of the Care Navigation Center Manager, the Care Navigation Coordinator provides support guiding incoming Community Hospice and Palliative Care, PACE and Home health referrals to the appropriate personnel or other healthcare resource. S/he completes the referral intake process via telephonic and non-telephonic communications, including but not limited to areas such as insurance verification, scheduling patient and personnel assessments, providing patient and affiliated family members with requested information, and conducting routine follow up check-ins with patients and referral sources ensuring seamless patient admissions to services. Position Details Work Location In-office position located at 4266 Sunbeam Road, Jacksonville FL. No work from home available at this time. Days/Hours: Varies; Call Center is open 365 days a year with operational hours between 8:00am - 7:00pm; must have weekend availability Compensation: $19.50 - $22.00 hour; full benefits package including 23 days PTO annual Advancement: Opportunities for advancement within the department Position Responsibilities Serves as primary contact for inbound/outbound customer service. Provides customer support by phone, fax, or email, to internal and external customers. Provides backup support for incoming calls from all lines of business for Alivia Care. Appropriately documents phone calls, faxes, portals, medical records and e-mails. Facilitates referrals with a high level of customer service and maximizing productivity. Responds to various types of service inquiries including: hospice, palliative, PACE and home health services and follows up with potential patients/families in a polite and courteous manner. Coordinates the initiation of Hospice services with peers in the Admissions Team, as well as Physicians, Community Agencies, Assisted Living Facilities, Long Term Care Facilities and hospitals, in addition to patients/families/caregivers. Provides excellent customer service and maintains an amicable and professional working relationship with referral sources and partners. Approaches every referral with the goal of setting an assessment on the same day, schedules assessment visits in a timely and cost-effective manner. Inputs data into the appropriate Electronic Medical Record (EMR) and system. Also relays accurate referral information to appropriate personnel. Takes ownership of all aspects for referrals and follows up on pending referrals to ensure speed to care. Provides Explanation of Services to patients and families either over the phone or face to face. Processes referrals with accuracy and in a timely manner. Seeks direction from a licensed Nurse when handling complex patient cases that require nursing knowledge of hospice eligibility, including, but not limited to, patients transferring to Community Hospice from out of our service area. Maintains a high level of confidentiality of all patient data as outlined in the Health Insurance Portability and Accountability Act (HIPAA). Meets the standards of the job, such as productivity, accuracy, quality standards, adherence to schedule, and average handling time. Ability to work overtime and weekends as needed. Other duties as assigned. Education & Experience Any combination of education and/or experience that would provide the required skill and knowledge for successful performance would be acceptable. Typical qualifications would be equivalent to: High school diploma, minimum Medical degree certificate, example CNA, Medical Coding, etc. or AA degree or higher preferred. Desired Knowledge/Skills/Abilities 5+ years customer service experience 5+ years in a call center environment Preferred experience in a health care environment Intermediate computer skills, intermediate typing, and data entry; Excellent time management and organizational skills

The Volunteer Experience Coordinator is responsible for developing, implementing, and managing strategies to recruit, engage, and retain military veterans as volunteers within Community Hospice & Palliative Care. This role ensures compliance with hospice regulations regarding veteran volunteer support, strengthens relationships with veteran-serving organizations, and promotes culturally competent, veteran-centered end-of-life care. The Coordinator plays a critical role in creating rewarding and memorable experiences for patients, families, and volunteers. With a focus on leveraging the unique skills and passions of Community Hospice volunteers, the Volunteer Experience Coordinator satisfies all requests for Volunteer Services in a timely manner. S/he actively builds positive relationships with various interdisciplinary group (IDGs). This team includes, but is not limited to, initiatives in recruitment, retention, appreciation, volunteer satisfaction, and other activities designed to attract and retain a high quality, fully engaged volunteer base. Position Details Job Location: Community Hospice and Palliative Care headquarters; 4266 Sunbeam Road, Jacksonville FL; no work from home at this time. Days/Hours: Monday - Friday 8:00am - 5:00pm; occasional nights and weekends for events with flex time. Compensation: $43,000 - $47,000 base salary, plus full benefits including 23 days annual PTO Veteran Recruitment & Engagement Develop and execute recruitment strategies targeting military veterans for hospice volunteer roles. Interviews and recommends individuals for selection and onboarding as a Volunteer. Serve as the primary liaison between the hospice and veteran organizations, military bases, VA facilities, and community partners Coordinate outreach events, job fairs, and presentations focused on veteran recruitment Promote hospice career and volunteer opportunities through veteran networks and platforms Identifies, contacts, and assigns qualified individual(s) to fulfill requested veteran volunteer experiences in a timely manner Considers unique skills, interests, and passions of volunteers during the selection process to make the best possible match between patient and volunteer Makes direct contact with military veteran patients and/or family members as appropriate to identify how to best serve their volunteer needs Communicates with members of the interdisciplinary group to provide updates and status of open requests Develops military veteran volunteer teams dedicated to fulfilling the mission and supporting the needs of specific veteran programs Proactively collaborates with members of the interdisciplinary group (IDG) to promote veteran programs and create or identify new and/or additional opportunities for Volunteer placements Engages in proactive and constant communication with Volunteer Engagement team to provide guidance on the skills and resources needed, allowing recruitment efforts to be effectively targeted in support of all volunteer programs. Sends appropriate reminders of upcoming experiences to the assigned veteran volunteers Creates, administers, and analyzes quarterly client satisfaction surveys; draws conclusions and provides recommendations based on analysis of the data. Deactivates volunteers based on established criteria to ensure database is up to date at all times Develops efficient and innovative ways to communicate opportunities to the veteran volunteer base Meets all project/department milestones and goals on a consistent basis Reviews and approves volunteer contact notes Participates in meetings involving Volunteer Services, the IDG and others as necessary Assists with Volunteer appreciation events Researches best practices in volunteer utilization Volunteer & Workforce Development Screen, interview, and onboard veteran volunteers and candidates in collaboration Volunteer Services Ensure veteran volunteers receive appropriate orientation and training, including hospice philosophy and compliance requirements Maintain accurate records of veteran recruitment, participation, and service hours Compliance & Program Support Support hospice compliance with Medicare Conditions of Participation related to veteran volunteer services Assist in developing and maintaining veteran-to-veteran volunteer programs Track and report veteran volunteer activity and outcomes for audits and quality improvement Completes all volunteer pre-screening requirements as required to be compliant with all applicable standards. Community Partnerships & Advocacy Build and maintain partnerships with veteran service organizations (VSOs), VA hospitals, military transition programs, and community agencies Advocate for veteran-specific needs within hospice care, ensuring culturally sensitive and trauma-informed practices Participate in interdisciplinary team meetings as needed to support veteran patients Marketing & Communication Collaborate with MarCom and leadership to develop recruitment materials targeting veterans Represent the hospice at community, veteran, and healthcare events Share success stories and program outcomes to enhance community awareness Education Required Bachelor's degree in Human Resources, Social Work, Healthcare Administration, Communications, or related field (or equivalent experience) Desired Experience Military service background or demonstrated experience collaborating with veterans strongly preferred Cultural competence with military and veteran populations Knowledge of hospice philosophy, healthcare recruitment, or volunteer management Veteran status or military family member Experience in hospice, healthcare, nonprofit, or community outreach settings Familiarity with VA systems, veteran benefits, and veteran service organizations Experience with volunteer management software or HR systems

WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and an expanding network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a home care hospice physician, you will use your compassion, communication skills and deep expertise to build meaningful relationships with patients and families, providing the highest-quality care at the most challenging point in life. You will see the person behind each prognosis and create care plans centered around the patient's wishes, needs, and beliefs, often working in concert with the patient's primary care physician. Manage approximately 45-60 patients in their home settings via an interdisciplinary team approach. Make visits in-person and via telehealth. Participate in Weekly team IDG meetings. With your strong sense of commitment, you will advocate for your patients, discussing goals for their care while addressing their hopes and fears. You will live the hospice mission, seeking teachable moments everywhere, and educate patients, caregivers, and the communities you serve on the benefits of compassionate, dignified end-of-life care. WHERE YOU'LL WORK Each day is different. You will spend most of your time caring for hospice patients and families wherever they call home, whether that means a private residence or an assisted living/skilled nursing facility. Once a week, you'll visit your local program office to discuss cases with members of your interdisciplinary team, including social workers, chaplains, and nurses. All of these roles collaborate to provide holistic support for the patients and families we serve. WHAT'S EXPECTED FROM YOU VITAS physicians must be licensed to practice medicine or osteopathy in the state in which their program operates. In addition to being board-certified or board-eligible in hospice and palliative medicine, internal medicine, family practice, or a related specialty, you should be familiar with the principles of hospice and registered with the DEA. You'll also have the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey. SPECIAL INSTRUCTIONS TO CANDIDATE * EOE/AA M/F/D/V