VITAS Healthcare Remote jobs - 20 jobs

The VITAS Telecare RN is a member of the interdisciplinary team who is the pivotal person responsible for identifying the physical, psychological, social, and spiritual needs of those patients and families needing assistance after normal business hours. He or she initiates appropriate interventions to the patients and families by utilizing the nursing process, the VITAS Palliative Care Guide, and Telecare Protocols during alternate hours. Salary Range: $36 - $41/Hour Provides clinical assessment and intervention utilizing the nursing process, VITAS Palliative Care Guide, and Triage Protocols. Serves as the patient and family advocate by communicating with the attending physicians, long term care facility staff, case managers, and others external to VITAS as necessary. Provides collaboration with LPN/LVN's. Coordinates all service delivery after hours including patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed. Provides support and collaboration with Telecare staff to ensure favorable patient outcomes. Provides bereavement support to families. Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction. Reviews all entries in the record made by Telecare LPN/LVN's and Patient Care Coordinators and ensures compliance with documentation Standards. Participates in the orientation of new team members as assigned by the supervising manager. Attends regularly scheduled in-services, staff meetings, and educational conferences. Develops and achieves professional growth goals and objectives, and reviews with supervising manager on a monthly basis. Seeks certification in the specialty of hospice nursing when qualified to do so. Instructs and documents appropriate use of medications, home medical equipment and supplies. Appropriately utilizes the resources of contract personnel such as Pharmacy, HME, agency staff, and transportation services. Promotes a customer service-oriented approach to care delivery. Supports and promotes all Care Connection Center cultural platforms. Compliance with all departmental standards, policies, and procedures with training and education, management of the workload, disaster planning, attendance adherence, and quality standards. Performs other job duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job duties assigned by their supervisor or management. QUALIFICATIONS A minimum of two years' experience in acute-care hospital nursing in either medical-surgical, oncology, home health, or emergency required. One year of customer service/call center experience preferred. Must live within 75 mile radius from Phoenix, AZ Eligible for licensure in other states VITAS Triage services are located. Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills. Ability to work as a team player and multi-task. Proficient in customer conflict resolution and crisis management. Proficient in telephone techniques including phone etiquette, and handling of calls. Thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology; medical supplies and equipment used in nursing practice; and the uses and effects of medications including narcotics. Working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff. Ability to work evening shifts, night shifts, and weekend shift and holidays as necessary to support the operations of the Care Connection Center. Ability to type 40 WPM. EDUCATION • Graduate from an accredited school with an associate or bachelor's degree in Nursing. CERTIFICATE & LICENSURE • Current Registered Nurse License(s) (with no current/pending restrictions) required. • AZ multi-state license • Telecare RNs that reside in a Nurse Licensure Compact State are required to have or obtain a multistate license designation for their state active nursing license. • May be required to obtain additional nursing licenses, based on business needs. ACCOMMODATIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Coordinate Care. Support Teams. Improve Access After Hours. We're hiring a Remote Afterhours Coordinator to support our on-call clinical team and ensure smooth transitions for patients needing home health, hospice, or palliative care services. This telephonic, work-from-home position reports to the Manager of Afterhours Clinical Support and plays a vital role in supporting After Hours workflow, scheduling visits, referral coordination, and assisting on-call nurses (RNs). The shift is Friday 5pm-9pm and Saturday/Sunday 8am-8pm est. What You'll Do as an Afterhours Coordinator + Coordinate afterhours patient care workflows and support on-call RNs + Schedule patient visits using HCHB (Homecare Homebase) system + Review medical records using nationally recognized clinical criteria guidelines + Process referrals and place patients in the appropriate care setting (home health, hospice, or palliative care) + Educate patients and families about Gentiva's services and next steps in the care journey + Maintain accurate documentation and patient tracking + Assist with admissions coordination by following up with branch teams + Deliver exceptional customer service with compassion and professionalism + Adhere to HIPAA, company policies, and compliance programs + Participate in company-wide training, projects, and performance initiatives About You Specialized Knowledge/Skills: + Call center knowledge in a healthcare industry setting + Ability to learn and master information related to locations and services of client. + Outstanding computer skills. + Ability to communicate effectively with empathy over the phone and while interacting with others; excellent interpersonal skills. + Excellent customer service skills + Outstanding verbal and interpersonal skills + Good time management skills + Ability to learn and master information related to locations and services of client + Excellent analytical and problem-solving skills. Education/Experience: + Associate degree preferred + Minimum of 1 year working in a healthcare related field or healthcare call center + Excellent analytical and problem-solving skills. + Ability to learn and master information related to locations and services of client. + Outstanding computer skills. + Good time management skills + Good working knowledge of home health, hospice and palliative care services + Ability to communicate effectively with empathy over the phone and while interacting with others; excellent interpersonal skills. Training/Equipment: + Strong computer skills to include expert knowledge Microsoft Office Suite + INTERNET REQUIREMENT: High-speed Internet connection (minimum 10 Mb/s download speed and minimum 2 Mb/s upload speed, recommended 5 Mb/s upload). Satellite based internet services are not acceptable. + Ability to learn new systems and technology + Strong phone skills We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply Today Make a difference- even after hours -by helping patients and families access the care they need when they need it most. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Related Job Titles Afterhours Coordinator, Healthcare Call Center, Remote Medical Scheduler, Hospice Call Center Jobs, Home Health Referral Coordinator, Telephonic Patient Care Coordinator, Work From Home Healthcare Jobs, HCHB Jobs, Patient Access Specialist, Telehealth Scheduling ReqID: 2026-132691 Category: Branch Admin and Clerical Position Type: Part-Time Company: Gentiva

Company: Compassus The People Development Partner strengthens the learning, performance, and leadership capacity of our teams across the country. This role brings learning to life for our Growth, VBE, and clinical partners through engaging training, practical coaching, and consistent support for enterprise priorities. This role delivers high-impact learning experiences that support Growth onboarding, VBE education, leadership development, and broader People Experience initiatives. It partners closely with Instructional Designers, Multimedia Specialists, People Business Partners, Clinical Education, Operations, and Growth leaders to build a learning experience that supports both immediate business needs and long-term talent development. The People Development Partner ensures every training touchpoint reflects the Compassus values, advances our Care Model, and supports the success of team members in hospice, home health, infusion, and palliative care settings. Key Responsibilities Learning Facilitation Deliver engaging, practical training for Growth, VBE, Leadership, and enterprise programs. Facilitate virtual and in-person learning sessions that support both clinical and non-clinical audiences. Support onboarding for leaders, Growth team members, VBE team members, and staff in patient access roles. Adapt content to meet the needs of different service lines, markets, and audiences. VBE & Growth Alignment Support training and coaching for VBE initiatives including patient access workflows, critical thinking for intake, customer experience, and value-based care outcomes. Partner with Growth leadership to deliver sales-readiness and field-based coaching. Reinforce performance expectations, referral experience standards, and outcomes-driven behaviors. Learning Event Management Coordinate all aspects of training events including scheduling, logistics, communication, technology, and follow-up. Maintain smooth operations for virtual classrooms and in-person workshops. Manage readiness for enterprise rollouts and large learning initiatives. Coaching & Feedback Provide real-time coaching and feedback to learners. Share observations with leaders to support performance, development, and application of new skills. Support new hire ramp-up through structured follow-up and coaching touchpoints. Program Quality & Continuous Improvement Collect and analyze learner feedback to guide content improvements. Provide insights to Instructional Designers on what resonates, what needs refinement, and where gaps exist. Use data, patterns, and learner engagement trends to improve training quality. Cross-Functional Collaboration Work closely with People Business Partners, Operations, Growth, and Clinical Education to ensure training aligns with operational priorities and care delivery. Represent the People Experience team in projects, committees, and enterprise initiatives. Ensure learning reinforces Compassus values, belonging, leadership expectations, and culture. Other Responsibilities Support the Enterprise Learning Calendar. Assist with documentation, communication, and reporting related to learning programs. Serve as a facilitator for leadership development programs. Education and Experience Required Bachelor's degree. Ten or more years of combined experience in sales, leadership development, adult learning, or performance coaching. At least five years of facilitating leadership, sales, clinical-adjacent, or professional development programs. Experience delivering virtual and hybrid learning. Preferred (Clinical/Home Health/Hospice Experience) Experience working in home health, hospice, palliative, or other home-based care settings. Familiarity with clinical workflows, interdisciplinary care teams, regulatory or compliance considerations, and the unique realities of caring for patients at home. Prior collaboration with clinical leaders, Growth teams, or patient access teams. Understanding of value-based care models and how quality, experience, and outcomes shape performance. Experience supporting onboarding or training for clinicians or clinical-adjacent roles. Clinical licensure or certification helpful but not required. Skills Strong facilitation skills with the ability to create a safe, engaging, and practical learning environment. Excellent communication and relationship-building skills. Ability to translate complex clinical or operational concepts into clear, approachable learning. Comfortable presenting to groups of all sizes in both virtual and in-person settings. Skilled in reading dynamics and adjusting in the moment. Familiar with adult learning principles and performance-based facilitation. Ability to manage multiple learning events across different service lines. Comfortable with virtual platforms (Teams, Adobe Connect). Strong planning, organization, and follow-through. Certifications Master Facilitator certification preferred. Certification in personality or behavioral assessments preferred. Adult learning, coaching, or clinical certifications are a plus. Physical Demands and Work Environment Requirements align with a fast-paced learning and development role. Reasonable accommodations available. Some travel may be required for field-based learning support. #LI-JE1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Lead Data Innovation. Mentor the Next Generation. The Business Intelligence Developer Senior plays a pivotal role in designing, developing, and optimizing data solutions that enhance delivery efficiency, project monitoring, and knowledge continuity. Reporting to leadership within the Business Intelligence and Data Services team, this position provides technical expertise, guides junior developers, and ensures the accuracy and integrity of enterprise data solutions. Key Responsibilities + Provide guidance and mentorship to Junior Business Intelligence Developers + Analyze business requirements and develop design specifications and test plans + Design and develop ETL processes, primarily using Microsoft SQL (SSIS, stored procedures, views, etc.) + Extract, transform, and load data to the data warehouse from various business applications + Process, cleanse, and verify the integrity of data used for analysis + Monitor and manage integration elements to ensure performance and customer satisfaction + Collaborate with cross-functional teams and third-party vendors to deliver on development requirements + Analyze and resolve issues related to data integrity, data design, and functional or technical software problems + Ensure thorough documentation, version control, and training materials for current and future product functionality + Optimize development efforts through effective database design and project planning About You Qualifications - What You'll Bring + Bachelor's degree in information technology, business intelligence, computer science, or related field + 5+ years of progressive experience in healthcare IT, analytics, software development, or data management + Strong expertise in Microsoft SQL Server database modeling and development + Proficiency with Microsoft SQL Server Integration Services (SSIS) + Experience with BI reporting technologies such as MicroStrategy, Tableau, SSRS, Power BI + Programming skills in SQL or Python + Strong problem-solving skills and professional judgment + Excellent written and verbal communication skills, with the ability to interact across all organizational levels + Highly organized with the ability to manage multiple priorities without sacrificing accuracy + Ability to work independently and collaboratively in a team setting Preferred (Not Required) + Prior healthcare industry experience + Experience with additional BI tools such as SAS + Familiarity with cloud technologies such as Azure or AWS + Experience creating technical documentation and training materials + Track record of mentoring or leading technical teams We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): * Competitive Pay * 401(k) with Company Match * Career Advancement Opportunities * National & Local Recognition Programs * Teammate Assistance Fund Additional Full-Time Benefits: * Medical, Dental, Vision Insurance * Mileage Reimbursement or Fleet Vehicle Program * Generous Paid Time Off + 7 Paid Holidays * Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education Support & Tuition Assistance * Free Continuing Education Units (CEUs) * Company-paid Life & Long-Term Disability Insurance * Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today and be part of a team that transforms data into action, insights, and measurable impact. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace _This is a work-from-home position. To support operational needs and business hours, candidates should reside in one of the following states: Alabama, Florida, Georgia, Indiana, Kansas, Michigan, Missouri, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, or Virginia._ ReqID: 2026-132219 Category: Corporate Position Type: Full-Time Company: Gentiva

Company: Compassus The Home Health Intake Supervisor provides leadership and oversight of the referral intake process for home health services. This role is responsible for supervising the intake team, ensuring accurate and timely referral processing, and driving performance through data analysis, training, and process improvement. The Intake Supervisor models Compassus values, fosters strong cross-functional collaboration, and ensures compliance with applicable regulations and organizational standards. Position Specific Responsibilities • Leads, mentors, and motivates team of Home Health Admission Coordinators. • Supervises and provides guidance, support, and ongoing training to clinical & non-clinical team members to ensure they meet performance standards and goals. • Performs regular patient chart audits, generates reports, and analyzes referral data to identify trends, areas for improvement, and opportunities for efficiency. • Makes recommendations for process enhancements based on data analysis. • Holds monthly team meetings and KPI performance reviews. • Oversees the referral intake process, ensuring timely and accurate processing of patient referrals. • Reviews and assesses referral documentation for completeness and compliance with relevant regulations. • Collaborates with agency leadership, case managers, and growth leaders to obtain necessary information for referrals. • Stays up-to-date with regulatory guidelines and ensures all referrals adhere to legal and compliance standards. • Maintains detailed records and documentation related to referral management and team performance. • Coaches employees, provides input for performance evaluations, counsels and provides disciplinary actions to assigned personnel in conjunction with the manager, and works to facilitate individual and team development that drives positive results. • Performs other duties as assigned. Education and/or Experience Associate or Bachelor's degree in Nursing required. Minimum of two (2) years of experience as a registered nurse and one (1) year in home care required. Prior supervisory experience preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Certifications, Licenses, and Registrations Active and unencumbered Multistate Compact Registered Nurse license, Michigan Registered Nurse license, and license in any other state(s) where Ascension at Home Together with Compassus operates required. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-JE1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Are you looking for a rewarding career in homecare as an AR Coordinator ? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay * $17-$20 / H What's in it for you * A full benefits package with choice of affordable PPO or HSA medical plans. * Paid time off. * Up to $1,300 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan. * Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.* * Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program. * 401(k) with a company match. * Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave. * Fleet vehicle program (restrictions apply) and mileage reimbursement. * And more. Please note: Benefit eligibility can vary by position depending on shift status. * To participate, you must be enrolled in an Amedisys medical plan. Responsibilities As an AR Coordinator, you will be responsible for ensuring proper payment according to payor guidelines for an assigned portfolio of claims. The position is in a productivity based working environment. * Knowledge of medical billing guidelines and criteria for reimbursement including governmental payors. * Familiarity with medical billing terminology. * Demonstrates analytical thinking and problem-solving capability. * Demonstrated professional level of verbal , written communication and interpersonal skills. * Strong software skills and knowledge of all Microsoft products (i.e., Excel, Word, Outlook) as well as office equipment including copiers, fax machines and other methods of electronic communication. * Demonstrates initiative and skills in planning and organizing work. * Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks. * Ability to meet daily production goals set by manager, completing work accurately and within expected time frames. * Requires minimal supervision and is self-directed. * Knowledge of customer service skills applied when responding to inquiries from internal and external customers. * Performs other duties as assigned. Qualifications Required: * Must be proficient in collecting payments from insurance payors on denied or partially paid claims. * Two (2) years' experience Healthcare AR Collections. * Familiar with medical terminology. * Strong data entry and ability to type 40-50 WPM with a high level of accuracy. * High School Diploma or equivalent. Preferred: * Post-secondary education or training in business or medical billing/collections. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. Required: * Must be proficient in collecting payments from insurance payors on denied or partially paid claims. * Two (2) years' experience Healthcare AR Collections. * Familiar with medical terminology. * Strong data entry and ability to type 40-50 WPM with a high level of accuracy. * High School Diploma or equivalent. Preferred: * Post-secondary education or training in business or medical billing/collections. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. As an AR Coordinator, you will be responsible for ensuring proper payment according to payor guidelines for an assigned portfolio of claims. The position is in a productivity based working environment. * Knowledge of medical billing guidelines and criteria for reimbursement including governmental payors. * Familiarity with medical billing terminology. * Demonstrates analytical thinking and problem-solving capability. * Demonstrated professional level of verbal , written communication and interpersonal skills. * Strong software skills and knowledge of all Microsoft products (i.e., Excel, Word, Outlook) as well as office equipment including copiers, fax machines and other methods of electronic communication. * Demonstrates initiative and skills in planning and organizing work. * Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks. * Ability to meet daily production goals set by manager, completing work accurately and within expected time frames. * Requires minimal supervision and is self-directed. * Knowledge of customer service skills applied when responding to inquiries from internal and external customers. * Performs other duties as assigned.

Support Databases. Ensure Security. Drive Technical Excellence. As a Database Systems Engineer, You Will: + Support database technology systems, projects, and acquisitions/divestitures + Manage database architecture and security + Design administrative processes + Oversee server backups and recovery processes + Develop systems design and documentation + Manage Azure and on-prem hosted databases + Lead disaster recovery planning and execution + Document processes, procedures, business continuity, and disaster recovery plans + Provide IT support activities including ticket remediation and incident resolution + Monitor and maintain technology for maximum access + Identify, evaluate, assess, procure, deploy, and recover database application environments + Participate in and lead special projects, working groups, councils, and committees + Maintain compliance with federal, state, and organizational policies and procedures + Build strong relationships with outside vendors and make technology resource recommendations About You Qualifications - What You'll Bring: + High school diploma or equivalent + 3-5 years of progressively responsible experience supporting SQL server-based applications + Broad and in-depth experience in a Windows environment, VMware, and basic networking skills + Enterprise SQL server experience including disaster recovery and systems restoration knowledge + SQL Always On experience, plus SSRS and SSIS installation/troubleshooting + Quest LiteSpeed knowledge and recovery processes + Log shipping for applications + Strong organizational skills with the ability to manage multiple priorities + Excellent communication skills with a collaborative and professional approach + Ability to work independently and in a team environment + Strong written, oral, and interpersonal communication skills + Detail- and deadline-oriented with ability to prioritize and multi-task + Flexible and responsive to changing business needs + Commitment to courteous, efficient, and accurate issue resolution + Ability to handle confidential information responsibly + Leadership mindset with the ability to participate in committees, special projects, and process improvement Preferred Qualifications (Not Required): + Bachelor's degree in Management Information Systems or Computer Science + Experience in a health care environment We Offer Benefits for All Hospice Associates (Full-Time & Per Diem): * Competitive Pay * 401(k) with Company Match * Career Advancement Opportunities * National & Local Recognition Programs * Teammate Assistance Fund Additional Full-Time Benefits: * Medical, Dental, Vision Insurance * Mileage Reimbursement or Fleet Vehicle Program * Generous Paid Time Off + 7 Paid Holidays * Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education Support & Tuition Assistance * Free Continuing Education Units (CEUs) * Company-paid Life & Long-Term Disability Insurance * Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today and help support compassionate care that makes every moment count. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Related Job Titles Database Systems Engineer jobs, SQL Server engineer, database administrator healthcare, Azure database jobs, SSRS SSIS SQL jobs, IT infrastructure database engineer, VMware SQL systems support, healthcare IT careers, database security engineer, disaster recovery SQL engineer. ReqID: 2025-131658 Category: Corporate Position Type: Full-Time Company: Gentiva

Company: Compassus The Human Resources Business Partner is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Human Resources Business Partner consults with divisional/regional leadership in areas of organizational design and development in support of the business strategy. S/he facilitates organization and leadership development efforts, working with leaders and individual contributors to identify and address root causes of human resources issues. S/he ensures compliance with corporate policy at the business unit or division level. Position Specific Responsibilities • Consults with business leaders on talent, leadership, business strategy, organization development, rewards, and culture. • Directs the efforts of others in the achievement of the strategic and operational objectives of the group. • Identifies and shares root causes of human resources issues with relevant HR functions to shape HR programs and policies. • Scans and benchmarks the marketplace to identify and leverage best practices and trends to influence the business and HR agenda. • Acts, and is viewed, as a strategic business partner, change agent, and member of the line leadership staff. • Selects, develops, and evaluates team members to ensure the efficient operation of the organization. • Develops and drives company-wide programs and initiatives (e.g., rewards and recognition reviews, workforce planning, culture, and organizational change). • Manages escalations and dispute resolutions through company programs and policies. • Triages/intakes team member concerns; ensure issues are properly documented before referring to the appropriate party for resolution. Follows up to ensure resolution is reached. • Provides guidance and coaching to Operations in the delivery of pay practices. • Reports performance metrics for the HR team. • Responds accordingly to subpoenas and requests from external entities/agencies. • Interfaces with outside vendors. • Coordinates with internal departments closely to solve team member issues. • Responsible for project management coordination to include tasks related to performance management administration, open enrollment annual process, and other initiatives. • Follows up on team member benefit issues/questions, 401(k) issues/questions, and benefit and ACA audits throughout the year. • Creates, edits, and tracks employment documents and forms. • Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed. • Performs other duties assigned. Education and/or Experience Bachelor's degree in Human Resources highly preferred. Five (5) to seven (7) years of HR or healthcare back office experience preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Certifications, Licenses, and Registrations PHR/SPHR or SHRM-CP/SHRM-SCP certification a plus. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation range: $90,000 -$125,000 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Compassus offers a comprehensive benefits package including, Medical, Dental, Vision, 401k and much more. Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

**Guide Patients. Support Families. Navigate Post-Acute Care.** We are seeking a Care Coordinator - Non Clinical to support our Care Coordination call center team. This work-from-home telephonic role helps patients and families navigate post-acute services, handles non-clinical inbound calls, escalates to nurses when necessary, and supports referral coordination for patients who may need Gentiva services. Reporting to the Contact Center Manager, this role operates under established performance criteria. **As a Care Coordinator - Non Clinical, You Will:** + Act as a Gentiva representative supporting patients discharged from service or seeking post-acute care + Navigate healthcare options, including post-acute offerings, Medicare coverage, billing, and other healthcare resources + Utilize tools and methods to provide patient education and options quickly, including sites of service, specialty offerings, and related questions + Handle a variety of customer issues, including location lookup, directions, and complaints + Assist in the admissions process by coordinating with Gentiva branch staff on patient admission status + Maintain awareness of department performance objectives, meet standards, and ensure patient satisfaction goals are met + Review and adhere to all company policies and procedures + Participate in special projects and perform other duties as assigned **About You** **Qualifications - What You'll Bring:** + Call center experience in a healthcare setting + Outstanding computer skills and ability to quickly learn and master information related to locations and services + Excellent verbal and interpersonal communication skills with empathy and professionalism + Strong customer service focus + Effective time management and organizational skills + Strong analytical and problem-solving abilities + Minimum of 1 year of experience in a healthcare-related field or healthcare call center + High-speed internet connection required (minimum 10 Mb/s download, 2 Mb/s upload; satellite internet not acceptable) **Preferred Qualifications (Not Required):** + Associate degree + Additional healthcare call center experience + Previous experience with Gentiva services or other hospice/home health organizations + Knowledge of home health, hospice, and palliative care services **We Offer** **Benefits for All Associates (Full-Time, Part-Time & Per Diem):** * Competitive Pay * 401(k) with Company Match * Career Advancement Opportunities * National & Local Recognition Programs * Teammate Assistance Fund **Additional Full-Time Benefits:** * Medical, Dental, Vision Insurance * Mileage Reimbursement or Fleet Vehicle Program * Generous Paid Time Off + 7 Paid Holidays * Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education Support & Tuition Assistance * Free Continuing Education Units (CEUs) * Company-paid Life & Long-Term Disability Insurance * Voluntary Benefits (Pet, Critical Illness, Accident, LTC) **Apply today to help guide patients and families through post-acute care navigation and support high-quality outcomes.** **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Related Job Titles Care Coordinator Non Clinical, Post-Acute Care, Call Center Support, Patient Navigation, Referral Coordination, Hospice Support, Home Health, Palliative Care, Customer Service, Patient Advocacy, Telephonic Support, Healthcare Call Center, Patient Education ReqID: 2025-132143 Category: Branch Admin and Clerical Position Type: Flex/Per Diem Company: Gentiva

We are looking for a Senior .NET Application Developer and DevOps Engineer (one role, multiple duties) to join our team to develop .NET and AI RAG applications. You will report to the Senior Director of Applications and Data and provide solution designs and implementations in collaboration with other key stakeholders + Ability to create designs, recommend, implement, and oversee technical solutions in the following domains: custom application development, AI, DevOps (Azure DevOps preferred), data solutions (SQL Server, Databricks preferred) and application/data integration. + Ability to document the current and future states as part of a multi-year roadmap and see that each project considers steps that should be taken to attain longer-term roadmap goals. + Work with multiple vendors to implement and complete projects ensuring implementations are in line with multi-year solution roadmaps as appropriate. + Provide support to Business Relationship Managers and end users as required. + Provide backup support and input to both the data architect and solution architect roles. About You + Minimum of an Associates Degree in MIS or Computer Science but will accept relevant experience to produce the needed outcomes. + 5-8+ years experience in solution design, development and implementations - will consider less with the right experience, aptitude, abilities. + Strong full stack programming skills with strong preference for .NET technologies. + Experience in AI-related application development strongly preferred. + Familiarity with various development tools and technologies. + Ability to create designs, implement and oversee the implementation of solutions that span data, applications, enterprise workflow, automation and application integration. + Knowledge of Database design, development, web application frameworks and DevOps. + Able to recommend, oversee and guide contractors to build solutions that not only meet the business requirements at hand, but also follow Gentiva standards and lead to the fulfilment of a multi-year strategic roadmap. + Able to obtain business requirements and map them to documented standardized technical designs that achieve functional and non-functional requirements, properly selecting the correct solution components supporting both short term and long-term goals. + Develop and manage CI/CD pipelines to automate testing, deployment, and monitoring of applications, ensuring rapid and reliable software delivery. + Work closely with development, QA functions, and operations teams to streamline processes, improve efficiency, and ensure seamless integration of new features. + Understand how to remediate and avoid technical debt, and how to architect solutions that are supportable, maintainable and move us forward toward multi-year roadmap objectives. + Experience in managing projects, setting timelines, and ensuring that goals are met. + Strong analytical and problem-solving skills to address and resolve technical issues. + Excellent communication skills to effectively convey technical information to non-technical stakeholders. + Ability to manage conflicts and make strategic decisions. General Duties & Responsibilities: + Adheres to Organization's Policy and Procedures + Acts as a role model within and outside the Company + Performs duties as workload necessitates + Maintains a positive and respectful attitude + Communicates regularly with supervisor about Department issues and keeps management advised of potential problems in all areas + Demonstrates flexible and efficient time management and ability to prioritize workload + Consistently reports to work on time prepared to perform duties of position + Meets Department productivity standards + Participates in working groups, councils and committees. + Ensures compliance with rules and regulations. + Participates on committees, and special projects, and seeks additional responsibilities. + Accomplishes all tasks as appropriate. + Recommends new approaches to effect on-going continual improvements to policies, procedures, and documentation. + Maintains compliance with federal and state regulations. + Participates in administrative staff meetings and attends other meetings and seminars. + Performs other related duties as required and assigned. + Consistently promotes the company's core values. + Completes required annual Compliance training. Essential Functions of Position: Job Responsibilities + Technical Direction: Provide technical guidance and direction to the development team, ensuring that projects align with business objectives. + Mentorship: Mentor and support other developers, helping them grow their skills and navigate challenges. + Coding and Review: Engage in hands-on coding and review the code submitted by team members and contractors to ensure quality and consistency. + Project Management: Oversee project timelines, allocate resources, and ensure timely delivery of milestones. + Stakeholder Communication: Act as a bridge between the technical team and non-technical stakeholders, ensuring clear communication and understanding. + Problem-Solving: Troubleshoot issues, debug applications, and run diagnostic tests to ensure smooth performance. + Quality Assurance: Conduct and/or oversee quality assurance testing and ensure that software products meet the required standards. + Ability to document current and future states as part of a multi-year roadmap and oversee technical project execution such that roadmap objectives are achieved. + Work with the business, business analysts, data architect and data services director to help establish the processing and staging of both leading and lagging KPIs both for passive reporting and driving proactive data-driven behavior change. + Collaborate with other teams for compliance with regulatory requirements and application & data security. Collaborate and work under the guidance of IS Security, Cloud infrastructure engineering and data services to set up access controls, data encryption, anonymity/data masking and additional security measures as needed. + Collaborate and consult with operational teams to provide support. + Oversee or direct involvement in completing various upgrade and migration projects. + Work as a team with minimal oversight to complete complex projects. + Work with multiple vendors to implement and complete projects. + Communicate regularly with management concerning recommendations for improving systems, services, processes and support. Job Specifications: Specialized Knowledge/Skills: + Strong documentation skills and experience with creating architectural diagrams. + Strong development skills in multiple languages suitable to the business problem at hand (prefer .NET, C#, SQL, python), AI frameworks and architectures, database design, enabling compelling build vs. buy options for the business. + Strong skills in automation, continuous integration/continuous deployment (CI/CD), cloud services, scripting, and collaboration to streamline development and operations processes. Azure DevOps preferred. + Prefer Azure-based development experience: Azure App Service, Azure SQL, Logic Apps, Azure Data Factory. + Ability to work independently and in a team environment. + Must possess strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff, both at a technical and non-technical level. + Detail and deadline-oriented with the ability to prioritize and multi-task. + Flexible and responsive to changing business needs. + Must be able to take ownership, and drive towards goal completion and deadlines. Education/Experience: + Bachelor's Degree in MIS or Computer Science is preferred or Associates degree with needed experience. Exceptions based on experience. + Broad experience with design and hands on implementation of databases, web application development, solution designs, DevOps tools and practices, enterprise workflow (preferred), and application integration (preferred). We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) If you're driven to lead with purpose and build the future of healthcare through technology, we want to hear from you. Join us and be a part of transforming care at every level. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace This is a work-from-home position. To support operational needs and business hours, candidates should reside in one of the following states: Alabama, Florida, Georgia, Indiana, Kansas, Michigan, Missouri, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, or Virginia. ReqID: 2025-130693 Category: Corporate Position Type: Full-Time Company: Gentiva

[Rotating weekends and after hours as needed, 2 holidays per year, ] Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay * [$20-$22] What's in it for you * A full benefits package with choice of affordable PPO or HSA medical plans. * Paid time off. * Up to $1,300 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan. * Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.* * Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program. * 401(k) with a company match. * Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave. * Fleet vehicle program (restrictions apply) and mileage reimbursement. * And more. Please note: Benefit eligibility can vary by position depending on shift status. * To participate, you must be enrolled in an Amedisys medical plan. Responsibilities * Serves as the first line of customer service for internal and external customers. * Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria. * Reviews referral for appropriate care setting and communicates with care center, business development and referral source when appropriate. * Gathers appropriate information to assist the clinical team in scheduling the evaluation visit. * Communicates pertinent patient information to the care center team via approved processes. * Coordinates with other departments for insurance verification and payer authorization as needed. * Professionally communicates and follows up with referral sources regarding required documentation for a complete referral. * Meets productivity expectations with quality documentation of complete referrals including all required follow-up. * Coordinates the evaluation/admission process. * Performs other duties as assigned. Qualifications * High School diploma or GED equivalent. * One-year administrative experience in a healthcare environment. * Reliable internet service and ability to office from home with minimal disruption to the workday. * Must be familiar with general use and functions of the computer. Preferred * Home health or hospice intake experience. * Homecare homebase experience. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * High School diploma or GED equivalent. * One-year administrative experience in a healthcare environment. * Reliable internet service and ability to office from home with minimal disruption to the workday. * Must be familiar with general use and functions of the computer. Preferred * Home health or hospice intake experience. * Homecare homebase experience. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic. * Serves as the first line of customer service for internal and external customers. * Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria. * Reviews referral for appropriate care setting and communicates with care center, business development and referral source when appropriate. * Gathers appropriate information to assist the clinical team in scheduling the evaluation visit. * Communicates pertinent patient information to the care center team via approved processes. * Coordinates with other departments for insurance verification and payer authorization as needed. * Professionally communicates and follows up with referral sources regarding required documentation for a complete referral. * Meets productivity expectations with quality documentation of complete referrals including all required follow-up. * Coordinates the evaluation/admission process. * Performs other duties as assigned.

Overview Coordinate Care. Support Teams. Improve Access After Hours. We're hiring a Remote Afterhours Coordinator to support our on-call clinical team and ensure smooth transitions for patients needing home health, hospice, or palliative care services. This telephonic, work-from-home position reports to the Manager of Afterhours Clinical Support and plays a vital role in supporting After Hours workflow, scheduling visits, referral coordination, and assisting on-call nurses (RNs). The shift is Friday 5pm-9pm and Saturday/Sunday 8am-8pm est. What You'll Do as an Afterhours Coordinator Coordinate afterhours patient care workflows and support on-call RNs Schedule patient visits using HCHB (Homecare Homebase) system Review medical records using nationally recognized clinical criteria guidelines Process referrals and place patients in the appropriate care setting (home health, hospice, or palliative care) Educate patients and families about Gentiva's services and next steps in the care journey Maintain accurate documentation and patient tracking Assist with admissions coordination by following up with branch teams Deliver exceptional customer service with compassion and professionalism Adhere to HIPAA, company policies, and compliance programs Participate in company-wide training, projects, and performance initiatives About You Specialized Knowledge/Skills: Call center knowledge in a healthcare industry setting Ability to learn and master information related to locations and services of client. Outstanding computer skills. Ability to communicate effectively with empathy over the phone and while interacting with others; excellent interpersonal skills. Excellent customer service skills Outstanding verbal and interpersonal skills Good time management skills Ability to learn and master information related to locations and services of client Excellent analytical and problem-solving skills. Education/Experience: Associate degree preferred Minimum of 1 year working in a healthcare related field or healthcare call center Excellent analytical and problem-solving skills. Ability to learn and master information related to locations and services of client. Outstanding computer skills. Good time management skills Good working knowledge of home health, hospice and palliative care services Ability to communicate effectively with empathy over the phone and while interacting with others; excellent interpersonal skills. Training/Equipment: Strong computer skills to include expert knowledge Microsoft Office Suite INTERNET REQUIREMENT: High-speed Internet connection (minimum 10 Mb/s download speed and minimum 2 Mb/s upload speed, recommended 5 Mb/s upload). Satellite based internet services are not acceptable. Ability to learn new systems and technology Strong phone skills We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply Today Make a difference-even after hours-by helping patients and families access the care they need when they need it most. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated. Related Job Titles Afterhours Coordinator, Healthcare Call Center, Remote Medical Scheduler, Hospice Call Center Jobs, Home Health Referral Coordinator, Telephonic Patient Care Coordinator, Work From Home Healthcare Jobs, HCHB Jobs, Patient Access Specialist, Telehealth Scheduling

The VITAS Telecare RN is a member of the interdisciplinary team who is the pivotal person responsible for identifying the physical, psychological, social, and spiritual needs of those patients and families needing assistance after normal business hours. He or she initiates appropriate interventions to the patients and families by utilizing the nursing process, the VITAS Palliative Care Guide, and Telecare Protocols during alternate hours. Salary Range: $36 - $41/Hour Provides clinical assessment and intervention utilizing the nursing process, VITAS Palliative Care Guide, and Triage Protocols. Serves as the patient and family advocate by communicating with the attending physicians, long term care facility staff, case managers, and others external to VITAS as necessary. Provides collaboration with LPN/LVN's. Coordinates all service delivery after hours including patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed. Provides support and collaboration with Telecare staff to ensure favorable patient outcomes. Provides bereavement support to families. Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction. Reviews all entries in the record made by Telecare LPN/LVN's and Patient Care Coordinators and ensures compliance with documentation Standards. Participates in the orientation of new team members as assigned by the supervising manager. Attends regularly scheduled in-services, staff meetings, and educational conferences. Develops and achieves professional growth goals and objectives, and reviews with supervising manager on a monthly basis. Seeks certification in the specialty of hospice nursing when qualified to do so. Instructs and documents appropriate use of medications, home medical equipment and supplies. Appropriately utilizes the resources of contract personnel such as Pharmacy, HME, agency staff, and transportation services. Promotes a customer service-oriented approach to care delivery. Supports and promotes all Care Connection Center cultural platforms. Compliance with all departmental standards, policies, and procedures with training and education, management of the workload, disaster planning, attendance adherence, and quality standards. Performs other job duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job duties assigned by their supervisor or management. QUALIFICATIONS A minimum of two years' experience in acute-care hospital nursing in either medical-surgical, oncology, home health, or emergency required. One year of customer service/call center experience preferred. Must live within 75 mile radius from Phoenix, AZ Eligible for licensure in other states VITAS Triage services are located. Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills. Ability to work as a team player and multi-task. Proficient in customer conflict resolution and crisis management. Proficient in telephone techniques including phone etiquette, and handling of calls. Thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology; medical supplies and equipment used in nursing practice; and the uses and effects of medications including narcotics. Working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff. Ability to work evening shifts, night shifts, and weekend shift and holidays as necessary to support the operations of the Care Connection Center. Ability to type 40 WPM. EDUCATION • Graduate from an accredited school with an associate or bachelor's degree in Nursing. CERTIFICATE & LICENSURE • Current Registered Nurse License(s) (with no current/pending restrictions) required. • AZ multi-state license • Telecare RNs that reside in a Nurse Licensure Compact State are required to have or obtain a multistate license designation for their state active nursing license. • May be required to obtain additional nursing licenses, based on business needs. ACCOMMODATIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Support Databases. Ensure Security. Drive Technical Excellence. As a Database Systems Engineer, You Will: + Support database technology systems, projects, and acquisitions/divestitures + Manage database architecture and security + Design administrative processes + Oversee server backups and recovery processes + Develop systems design and documentation + Manage Azure and on-prem hosted databases + Lead disaster recovery planning and execution + Document processes, procedures, business continuity, and disaster recovery plans + Provide IT support activities including ticket remediation and incident resolution + Monitor and maintain technology for maximum access + Identify, evaluate, assess, procure, deploy, and recover database application environments + Participate in and lead special projects, working groups, councils, and committees + Maintain compliance with federal, state, and organizational policies and procedures + Build strong relationships with outside vendors and make technology resource recommendations About You Qualifications - What You'll Bring: + High school diploma or equivalent + 3-5 years of progressively responsible experience supporting SQL server-based applications + Broad and in-depth experience in a Windows environment, VMware, and basic networking skills + Enterprise SQL server experience including disaster recovery and systems restoration knowledge + SQL Always On experience, plus SSRS and SSIS installation/troubleshooting + Quest LiteSpeed knowledge and recovery processes + Log shipping for applications + Strong organizational skills with the ability to manage multiple priorities + Excellent communication skills with a collaborative and professional approach + Ability to work independently and in a team environment + Strong written, oral, and interpersonal communication skills + Detail- and deadline-oriented with ability to prioritize and multi-task + Flexible and responsive to changing business needs + Commitment to courteous, efficient, and accurate issue resolution + Ability to handle confidential information responsibly + Leadership mindset with the ability to participate in committees, special projects, and process improvement Preferred Qualifications (Not Required): + Bachelor's degree in Management Information Systems or Computer Science + Experience in a health care environment We Offer Benefits for All Hospice Associates (Full-Time & Per Diem): * Competitive Pay * 401(k) with Company Match * Career Advancement Opportunities * National & Local Recognition Programs * Teammate Assistance Fund Additional Full-Time Benefits: * Medical, Dental, Vision Insurance * Mileage Reimbursement or Fleet Vehicle Program * Generous Paid Time Off + 7 Paid Holidays * Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education Support & Tuition Assistance * Free Continuing Education Units (CEUs) * Company-paid Life & Long-Term Disability Insurance * Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today and help support compassionate care that makes every moment count. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Related Job Titles Database Systems Engineer jobs, SQL Server engineer, database administrator healthcare, Azure database jobs, SSRS SSIS SQL jobs, IT infrastructure database engineer, VMware SQL systems support, healthcare IT careers, database security engineer, disaster recovery SQL engineer. ReqID: 2025-131658 Category: Corporate Position Type: Full-Time Company: Gentiva

We are looking for a Senior .NET Application Developer and DevOps Engineer (one role, multiple duties) to join our team to develop .NET and AI RAG applications. You will report to the Senior Director of Applications and Data and provide solution designs and implementations in collaboration with other key stakeholders + Ability to create designs, recommend, implement, and oversee technical solutions in the following domains: custom application development, AI, DevOps (Azure DevOps preferred), data solutions (SQL Server, Databricks preferred) and application/data integration. + Ability to document the current and future states as part of a multi-year roadmap and see that each project considers steps that should be taken to attain longer-term roadmap goals. + Work with multiple vendors to implement and complete projects ensuring implementations are in line with multi-year solution roadmaps as appropriate. + Provide support to Business Relationship Managers and end users as required. + Provide backup support and input to both the data architect and solution architect roles. About You + Minimum of an Associates Degree in MIS or Computer Science but will accept relevant experience to produce the needed outcomes. + 5-8+ years experience in solution design, development and implementations - will consider less with the right experience, aptitude, abilities. + Strong full stack programming skills with strong preference for .NET technologies. + Experience in AI-related application development strongly preferred. + Familiarity with various development tools and technologies. + Ability to create designs, implement and oversee the implementation of solutions that span data, applications, enterprise workflow, automation and application integration. + Knowledge of Database design, development, web application frameworks and DevOps. + Able to recommend, oversee and guide contractors to build solutions that not only meet the business requirements at hand, but also follow Gentiva standards and lead to the fulfilment of a multi-year strategic roadmap. + Able to obtain business requirements and map them to documented standardized technical designs that achieve functional and non-functional requirements, properly selecting the correct solution components supporting both short term and long-term goals. + Develop and manage CI/CD pipelines to automate testing, deployment, and monitoring of applications, ensuring rapid and reliable software delivery. + Work closely with development, QA functions, and operations teams to streamline processes, improve efficiency, and ensure seamless integration of new features. + Understand how to remediate and avoid technical debt, and how to architect solutions that are supportable, maintainable and move us forward toward multi-year roadmap objectives. + Experience in managing projects, setting timelines, and ensuring that goals are met. + Strong analytical and problem-solving skills to address and resolve technical issues. + Excellent communication skills to effectively convey technical information to non-technical stakeholders. + Ability to manage conflicts and make strategic decisions. General Duties & Responsibilities: + Adheres to Organization's Policy and Procedures + Acts as a role model within and outside the Company + Performs duties as workload necessitates + Maintains a positive and respectful attitude + Communicates regularly with supervisor about Department issues and keeps management advised of potential problems in all areas + Demonstrates flexible and efficient time management and ability to prioritize workload + Consistently reports to work on time prepared to perform duties of position + Meets Department productivity standards + Participates in working groups, councils and committees. + Ensures compliance with rules and regulations. + Participates on committees, and special projects, and seeks additional responsibilities. + Accomplishes all tasks as appropriate. + Recommends new approaches to effect on-going continual improvements to policies, procedures, and documentation. + Maintains compliance with federal and state regulations. + Participates in administrative staff meetings and attends other meetings and seminars. + Performs other related duties as required and assigned. + Consistently promotes the company's core values. + Completes required annual Compliance training. Essential Functions of Position: Job Responsibilities + Technical Direction: Provide technical guidance and direction to the development team, ensuring that projects align with business objectives. + Mentorship: Mentor and support other developers, helping them grow their skills and navigate challenges. + Coding and Review: Engage in hands-on coding and review the code submitted by team members and contractors to ensure quality and consistency. + Project Management: Oversee project timelines, allocate resources, and ensure timely delivery of milestones. + Stakeholder Communication: Act as a bridge between the technical team and non-technical stakeholders, ensuring clear communication and understanding. + Problem-Solving: Troubleshoot issues, debug applications, and run diagnostic tests to ensure smooth performance. + Quality Assurance: Conduct and/or oversee quality assurance testing and ensure that software products meet the required standards. + Ability to document current and future states as part of a multi-year roadmap and oversee technical project execution such that roadmap objectives are achieved. + Work with the business, business analysts, data architect and data services director to help establish the processing and staging of both leading and lagging KPIs both for passive reporting and driving proactive data-driven behavior change. + Collaborate with other teams for compliance with regulatory requirements and application & data security. Collaborate and work under the guidance of IS Security, Cloud infrastructure engineering and data services to set up access controls, data encryption, anonymity/data masking and additional security measures as needed. + Collaborate and consult with operational teams to provide support. + Oversee or direct involvement in completing various upgrade and migration projects. + Work as a team with minimal oversight to complete complex projects. + Work with multiple vendors to implement and complete projects. + Communicate regularly with management concerning recommendations for improving systems, services, processes and support. Job Specifications: Specialized Knowledge/Skills: + Strong documentation skills and experience with creating architectural diagrams. + Strong development skills in multiple languages suitable to the business problem at hand (prefer .NET, C#, SQL, python), AI frameworks and architectures, database design, enabling compelling build vs. buy options for the business. + Strong skills in automation, continuous integration/continuous deployment (CI/CD), cloud services, scripting, and collaboration to streamline development and operations processes. Azure DevOps preferred. + Prefer Azure-based development experience: Azure App Service, Azure SQL, Logic Apps, Azure Data Factory. + Ability to work independently and in a team environment. + Must possess strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff, both at a technical and non-technical level. + Detail and deadline-oriented with the ability to prioritize and multi-task. + Flexible and responsive to changing business needs. + Must be able to take ownership, and drive towards goal completion and deadlines. Education/Experience: + Bachelor's Degree in MIS or Computer Science is preferred or Associates degree with needed experience. Exceptions based on experience. + Broad experience with design and hands on implementation of databases, web application development, solution designs, DevOps tools and practices, enterprise workflow (preferred), and application integration (preferred). We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) If you're driven to lead with purpose and build the future of healthcare through technology, we want to hear from you. Join us and be a part of transforming care at every level. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace This is a work-from-home position. To support operational needs and business hours, candidates should reside in one of the following states: Alabama, Florida, Georgia, Indiana, Kansas, Michigan, Missouri, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, or Virginia. ReqID: 2025-130693 Category: Corporate Position Type: Full-Time Company: Gentiva

Guide Patients. Support Families. Navigate Post-Acute Care. We are seeking a Care Coordinator - Non Clinical to support our Care Coordination call center team. This work-from-home telephonic role helps patients and families navigate post-acute services, handles non-clinical inbound calls, escalates to nurses when necessary, and supports referral coordination for patients who may need Gentiva services. Reporting to the Contact Center Manager, this role operates under established performance criteria. As a Care Coordinator - Non Clinical, You Will: + Act as a Gentiva representative supporting patients discharged from service or seeking post-acute care + Navigate healthcare options, including post-acute offerings, Medicare coverage, billing, and other healthcare resources + Utilize tools and methods to provide patient education and options quickly, including sites of service, specialty offerings, and related questions + Handle a variety of customer issues, including location lookup, directions, and complaints + Assist in the admissions process by coordinating with Gentiva branch staff on patient admission status + Maintain awareness of department performance objectives, meet standards, and ensure patient satisfaction goals are met + Review and adhere to all company policies and procedures + Participate in special projects and perform other duties as assigned About You Qualifications - What You'll Bring: + Call center experience in a healthcare setting + Outstanding computer skills and ability to quickly learn and master information related to locations and services + Excellent verbal and interpersonal communication skills with empathy and professionalism + Strong customer service focus + Effective time management and organizational skills + Strong analytical and problem-solving abilities + Minimum of 1 year of experience in a healthcare-related field or healthcare call center + High-speed internet connection required (minimum 10 Mb/s download, 2 Mb/s upload; satellite internet not acceptable) Preferred Qualifications (Not Required): + Associate degree + Additional healthcare call center experience + Previous experience with Gentiva services or other hospice/home health organizations + Knowledge of home health, hospice, and palliative care services We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): * Competitive Pay * 401(k) with Company Match * Career Advancement Opportunities * National & Local Recognition Programs * Teammate Assistance Fund Additional Full-Time Benefits: * Medical, Dental, Vision Insurance * Mileage Reimbursement or Fleet Vehicle Program * Generous Paid Time Off + 7 Paid Holidays * Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education Support & Tuition Assistance * Free Continuing Education Units (CEUs) * Company-paid Life & Long-Term Disability Insurance * Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today to help guide patients and families through post-acute care navigation and support high-quality outcomes. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Related Job Titles Care Coordinator Non Clinical, Post-Acute Care, Call Center Support, Patient Navigation, Referral Coordination, Hospice Support, Home Health, Palliative Care, Customer Service, Patient Advocacy, Telephonic Support, Healthcare Call Center, Patient Education ReqID: 2025-132143 Category: Branch Admin and Clerical Position Type: Flex/Per Diem Company: Gentiva

The VITAS Telecare RN is a member of the interdisciplinary team who is the pivotal person responsible for identifying the physical, psychological, social, and spiritual needs of those patients and families needing assistance after normal business hours. He or she initiates appropriate interventions to the patients and families by utilizing the nursing process, the VITAS Palliative Care Guide, and Telecare Protocols during alternate hours. Salary Range: $36 - $41/Hour * Provides clinical assessment and intervention utilizing the nursing process, VITAS Palliative Care Guide, and Triage Protocols. * Serves as the patient and family advocate by communicating with the attending physicians, long term care facility staff, case managers, and others external to VITAS as necessary. Provides collaboration with LPN/LVN's. * Coordinates all service delivery after hours including patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed. * Provides support and collaboration with Telecare staff to ensure favorable patient outcomes. * Provides bereavement support to families. * Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction. * Reviews all entries in the record made by Telecare LPN/LVN's and Patient Care Coordinators and ensures compliance with documentation Standards. * Participates in the orientation of new team members as assigned by the supervising manager. * Attends regularly scheduled in-services, staff meetings, and educational conferences. * Develops and achieves professional growth goals and objectives, and reviews with supervising manager on a monthly basis. * Seeks certification in the specialty of hospice nursing when qualified to do so. * Instructs and documents appropriate use of medications, home medical equipment and supplies. * Appropriately utilizes the resources of contract personnel such as Pharmacy, HME, agency staff, and transportation services. * Promotes a customer service-oriented approach to care delivery. * Supports and promotes all Care Connection Center cultural platforms. * Compliance with all departmental standards, policies, and procedures with training and education, management of the workload, disaster planning, attendance adherence, and quality standards. * Performs other job duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job duties assigned by their supervisor or management. QUALIFICATIONS * A minimum of two years' experience in acute-care hospital nursing in either medical-surgical, oncology, home health, or emergency required. * One year of customer service/call center experience preferred. * Must live within 75 mile radius from Phoenix, AZ * Eligible for licensure in other states VITAS Triage services are located. * Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills. * Ability to work as a team player and multi-task. * Proficient in customer conflict resolution and crisis management. * Proficient in telephone techniques including phone etiquette, and handling of calls. * Thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology; medical supplies and equipment used in nursing practice; and the uses and effects of medications including narcotics. * Working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff. * Ability to work evening shifts, night shifts, and weekend shift and holidays as necessary to support the operations of the Care Connection Center. * Ability to type 40 WPM. EDUCATION * Graduate from an accredited school with an associate or bachelor's degree in Nursing. CERTIFICATE & LICENSURE * Current Registered Nurse License(s) (with no current/pending restrictions) required. * AZ multi-state license * Telecare RNs that reside in a Nurse Licensure Compact State are required to have or obtain a multistate license designation for their state active nursing license. * May be required to obtain additional nursing licenses, based on business needs. ACCOMMODATIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Guide Patients. Support Families. Navigate Post-Acute Care. We are seeking a Care Coordinator - Non Clinical to support our Care Coordination call center team. This work-from-home telephonic role helps patients and families navigate post-acute services, handles non-clinical inbound calls, escalates to nurses when necessary, and supports referral coordination for patients who may need Gentiva services. Reporting to the Contact Center Manager, this role operates under established performance criteria. As a Care Coordinator - Non Clinical, You Will: Act as a Gentiva representative supporting patients discharged from service or seeking post-acute care Navigate healthcare options, including post-acute offerings, Medicare coverage, billing, and other healthcare resources Utilize tools and methods to provide patient education and options quickly, including sites of service, specialty offerings, and related questions Handle a variety of customer issues, including location lookup, directions, and complaints Assist in the admissions process by coordinating with Gentiva branch staff on patient admission status Maintain awareness of department performance objectives, meet standards, and ensure patient satisfaction goals are met Review and adhere to all company policies and procedures Participate in special projects and perform other duties as assigned About You Qualifications - What You'll Bring: Call center experience in a healthcare setting Outstanding computer skills and ability to quickly learn and master information related to locations and services Excellent verbal and interpersonal communication skills with empathy and professionalism Strong customer service focus Effective time management and organizational skills Strong analytical and problem-solving abilities Minimum of 1 year of experience in a healthcare-related field or healthcare call center High-speed internet connection required (minimum 10 Mb/s download, 2 Mb/s upload; satellite internet not acceptable) Preferred Qualifications (Not Required): Associate degree Additional healthcare call center experience Previous experience with Gentiva services or other hospice/home health organizations Knowledge of home health, hospice, and palliative care services We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): • Competitive Pay • 401(k) with Company Match • Career Advancement Opportunities • National & Local Recognition Programs • Teammate Assistance Fund Additional Full-Time Benefits: • Medical, Dental, Vision Insurance • Mileage Reimbursement or Fleet Vehicle Program • Generous Paid Time Off + 7 Paid Holidays • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) • Education Support & Tuition Assistance • Free Continuing Education Units (CEUs) • Company-paid Life & Long-Term Disability Insurance • Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today to help guide patients and families through post-acute care navigation and support high-quality outcomes. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated. Related Job Titles Care Coordinator Non Clinical, Post-Acute Care, Call Center Support, Patient Navigation, Referral Coordination, Hospice Support, Home Health, Palliative Care, Customer Service, Patient Advocacy, Telephonic Support, Healthcare Call Center, Patient Education

The VITAS Telecare RN is a member of the interdisciplinary team who is the pivotal person responsible for identifying the physical, psychological, social, and spiritual needs of those patients and families needing assistance after normal business hours. He or she initiates appropriate interventions to the patients and families by utilizing the nursing process, the VITAS Palliative Care Guide, and Telecare Protocols during alternate hours. Salary Range: $36-$41/Hr Provides clinical assessment and intervention utilizing the nursing process, VITAS Palliative Care Guide, and Triage Protocols. Serves as the patient and family advocate by communicating with the attending physicians, long term care facility staff, case managers, and others external to VITAS as necessary. Provides collaboration with LPN/LVN's. Coordinates all service delivery after hours including patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed. Provides support and collaboration with Telecare staff to ensure favorable patient outcomes. Provides bereavement support to families. Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction. Reviews all entries in the record made by Telecare LPN/LVN's and Patient Care Coordinators and ensures compliance with documentation Standards. Participates in the orientation of new team members as assigned by the supervising manager. Attends regularly scheduled in-services, staff meetings, and educational conferences. Develops and achieves professional growth goals and objectives, and reviews with supervising manager on a monthly basis. Seeks certification in the specialty of hospice nursing when qualified to do so. Instructs and documents appropriate use of medications, home medical equipment and supplies. Appropriately utilizes the resources of contract personnel such as Pharmacy, HME, agency staff, and transportation services. Promotes a customer service-oriented approach to care delivery. Supports and promotes all Care Connection Center cultural platforms. Compliance with all departmental standards, policies, and procedures with training and education, management of the workload, disaster planning, attendance adherence, and quality standards. Performs other job duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job duties assigned by their supervisor or management. QUALIFICATIONS A minimum of two years' experience in acute-care hospital nursing in either medical-surgical, oncology, home health, or emergency required. One year of customer service/call center experience preferred. Must live within 75 mile radius from Phoenix, AZ Eligible for licensure in other states VITAS Triage services are located. Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills. Ability to work as a team player and multi-task. Proficient in customer conflict resolution and crisis management. Proficient in telephone techniques including phone etiquette, and handling of calls. Thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology; medical supplies and equipment used in nursing practice; and the uses and effects of medications including narcotics. Working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff. Ability to work evening shifts, night shifts, and weekend shift and holidays as necessary to support the operations of the Care Connection Center. Ability to type 40 WPM. EDUCATION • Graduate from an accredited school with an associate or bachelor's degree in Nursing. CERTIFICATE & LICENSURE • Current Registered Nurse License(s) (with no current/pending restrictions) required. • AZ multi-state license • Telecare RNs that reside in a Nurse Licensure Compact State are required to have or obtain a multistate license designation for their state active nursing license. • May be required to obtain additional nursing licenses, based on business needs. ACCOMMODATIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.