Customer Service Specialist jobs at Vivint Smart Home

Our Team Members are motivated, team oriented, friendly, dependable and driven to providing excellent guest service! A qualified candidate will serve our guests Hot and Fresh Food in a Clean and Safe environment in a Friendly and Fast manner. Previous fast food experience is preferred. Qualifications: Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds, Requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include: Maintains Brand and PTC restaurant operational standards Executes shift plan Follows up assigned tasks Assists management team Works hourly positions Monitors food prep and register procedures and cash handling policies and processes Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards Provides direction to team members during shift Ensures restaurant cleaning processes and methods are followed Monitors labor usage and break policy according to Blue Cube Adheres to restaurant plans/objectives as set by Restaurant General Manager Assists with training and cross training of team members as directed Adheres to all Brand and PTC processes and policies Monitors register procedures and cash handling policies and processes Maintains safe working conditions by following all safety and security policies and processes Ensures all team members are adhering to Brand and PTC's dress code standards Follows all Brand maintenance processes and methods Advises Restaurant General Manager as to performance/discipline problems Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards Ensures compliance of Brand and PTC marketing and ensures products are available and fresh Works hourly positions Other duties as assigned by management Pay Rates Starting between: $12.50 - $18.23 / hour Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

At Taco Bell, We're hungry for Más . Más Heart, Más Flavor, and Más Value. If YOU want Más in YOUR life read on… Do YOU go out of your way to make someone smile? When YOU say, “Thank You”, do you mean it? Do YOU believe that everything is possible? Are YOU a foodie? Do YOU take your work seriously, but not yourself? If YES, YOU have a career at Taco Bell! Why NLI? Great People, Top Pay & Benefits, and Job Security, with an ever-expanding company providing opportunities for advancement to make a fulfilling career. Apply for whatever reason guides you, stay for the work family you find! At Northland Investments we don't just talk, we walk the talk. Maybe you're looking for extra cash, a reason to get out of the house, or you want to build a career but don't know where to start. We're here for all the above and we want to let you in on a "secret" - most of our District Managers, Directors, and even our President/Owner, they started as a Team Member with our Franchise! No joke, we grow from within and we're proud of it. Based in Northern Michigan for more than 30 years, we currently operate 29 restaurants throughout the state. Visit **************** or text NEWJOB to 85000 today for a position that best fits YOU Paid Vacation & Sick Time for All Health Insurance Packages - Medical/Vision/Dental 401K with Employer Match $$$ Daily Pay Subscriber Tuition Scholarships and Grants available Flexible Schedules - We can work around you! Referral Program - Work with Your Friends! (if you want to) $50/referral for you and the referred FREE meals every day you work Recognition & Incentive Programs Paid Training including your orientation Semi-annual Reviews with Raise Potential Education assistance FREE GED programs Short-term disability & Life insurance RSDS Discount Program - Cell Plans, Vacations, Apparel, and more Fundraisers and volunteer programs Enjoying the people! Providing friendly and accurate service to all customers as well as your teammates and managers. Key responsibilities include greeting all customers, taking orders, handling payments, and thanking customers. You will also prepare and store food ingredients, assemble food and beverages, check to make sure every order is 100% correct, and maintain a clean and safe work environment. Team member behaviors include: Being friendly and helpful to customers and co-workers Meeting customer needs and taking steps to solve issues Working well with teammates, and accepting coaching from managers Having a clean and tidy appearance and work habits Communicating with everyone in a friendly manner

At Taco Bell, We're hungry for Más . Más Heart, Más Flavor, and Más Value. If YOU want Más in YOUR life read on… Do YOU go out of your way to make someone smile? When YOU say, “Thank You”, do you mean it? Do YOU believe that everything is possible? Are YOU a foodie? Do YOU take your work seriously, but not yourself? If YES, YOU have a career at Taco Bell! Why NLI? Great People, Top Pay & Benefits, and Job Security, with an ever-expanding company providing opportunities for advancement to make a fulfilling career. Apply for whatever reason guides you, stay for the work family you find! At Northland Investments we don't just talk, we walk the talk. Maybe you're looking for extra cash, a reason to get out of the house, or you want to build a career but don't know where to start. We're here for all the above and we want to let you in on a "secret" - most of our District Managers, Directors, and even our President/Owner, they started as a Team Member with our Franchise! No joke, we grow from within and we're proud of it. Based in Northern Michigan for more than 30 years, we currently operate 29 restaurants throughout the state. Visit **************** or text NEWJOB to 85000 today for a position that best fits YOU Paid Vacation & Sick Time for All Health Insurance Packages - Medical/Vision/Dental 401K with Employer Match $$$ Daily Pay Subscriber Tuition Scholarships and Grants available Flexible Schedules - We can work around you! Referral Program - Work with Your Friends! (if you want to) $50/referral for you and the referred FREE meals every day you work Recognition & Incentive Programs Paid Training including your orientation Semi-annual Reviews with Raise Potential Education assistance FREE GED programs Short-term disability & Life insurance RSDS Discount Program - Cell Plans, Vacations, Apparel, and more Fundraisers and volunteer programs Enjoying the people! Providing friendly and accurate service to all customers as well as your teammates and managers. Key responsibilities include greeting all customers, taking orders, handling payments, and thanking customers. You will also prepare and store food ingredients, assemble food and beverages, check to make sure every order is 100% correct, and maintain a clean and safe work environment. Team member behaviors include: Being friendly and helpful to customers and co-workers Meeting customer needs and taking steps to solve issues Working well with teammates, and accepting coaching from managers Having a clean and tidy appearance and work habits Communicating with everyone in a friendly manner

Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success. Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely. What you'll deliver: Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations. Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services. Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes. Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence. Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value. Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services. Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise. Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product. Qualifications 8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m. Proven track record of driving issues to resolution and advocating on behalf of a customer. Expert time management Experience of working with global enterprise customers is required Strong knowledge of cloud architecture and the IT landscape. Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus. Knowledge of enterprise IT functions. Experience in working with HRIS is an advantage. 2 plus years of application programming and system support experience is preferred. Demonstrated ability to plan and execute against customer priorities and expectations Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence. Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred. Available to travel up to 35% Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. * Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. * Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. * Assists with the maintenance and upkeep of the Viewpoint and Midway areas. * Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. * Checks for restocking of necessary supplies. Brings all areas up to standard. * Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. * Assists with the set up and break down of special events functions as directed by management. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Assists and directs Guests to Kiosk areas and answer questions as needed. * Ensures that our Guests adhere to house policies as outlined and informs management of any issues. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $7.25 - $11.75 per hour Salary Range: 7.25 * 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG. Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call. What does a Customer Service Reservation Agent do? Assist our guest and travel agents with their vacation needs via inbound calls Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels Answer inquiries pertaining to the resorts' amenities, services, and policies Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc Why Hospitality Solutions? Monthly Recognition & Incentives for Top Performers Health Benefits start on Day One (Full Time Agent) Paid Training 5 weeks PTO (Full Time Agent) Job Requirements Who are we are looking for? 1+ years of related experience preferred Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts) HS Diploma/GED or equivalent required Passion to provide a great customer experience This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential! We have opportunities available for part time and full time in Orlando, Florida Reasonable Accommodation Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at ****************************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Affirmative Action Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW #LI-Hybrid#LI-KN1

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey! _NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG._ Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call. What does a Customer Service Reservation Agent do? + Assist our guest and travel agents with their vacation needs via inbound calls + Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels + Answer inquiries pertaining to the resorts' amenities, services, and policies + Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc Why Hospitality Solutions? + Monthly Recognition & Incentives for Top Performers + Health Benefits start on Day One (Full Time Agent) + Paid Training + 5 weeks PTO (Full Time Agent) Job Requirements Who are we are looking for? + 1+ years of related experience preferred + Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts) + HS Diploma/GED or equivalent required + Passion to provide a great customer experience This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential! We have opportunities available for part time and full time in Orlando, Florida Reasonable Accommodation Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at *************************** Affirmative Action Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW Stay connected with Sabre Careers

THIS ROLE REQUIRES TRAINING AND MEETINGS IN BELLAIRE, MI HIGH SPEED INTERNET IS REQUIRED. Resort: Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business. About the Role: As a Guest Service Agent working remotely, you will be the first point of contact for our guests, ensuring they receive exceptional service throughout their experience. Your primary responsibility will be to assist guests with inquiries, reservations, and any issues they may encounter, all while maintaining a positive and professional demeanor. You will play a crucial role in enhancing guest satisfaction and loyalty by providing timely and accurate information about our services and offerings. This position requires a proactive approach to problem-solving, as you will need to address guest concerns efficiently and effectively. Ultimately, your efforts will contribute to the overall success of our hospitality operations and the reputation of our brand in the industry. Minimum Qualifications: High school diploma or equivalent. Proven experience in customer service or a related field. Strong verbal and written communication skills. Preferred Qualifications: Experience in the hospitality or tourism industry. Familiarity with reservation systems and customer relationship management (CRM) software. Multilingual abilities are a plus. Responsibilities: Respond to guest inquiries via phone, email, and chat in a timely and professional manner. Assist guests with reservations, modifications, and cancellations while ensuring accurate information is provided. Handle guest complaints and issues with empathy and a focus on resolution, escalating when necessary. Maintain up-to-date knowledge of our services, promotions, and policies to provide accurate information to guests. Collaborate with other departments to ensure seamless guest experiences and address any special requests. Skills: The required skills for this role include excellent communication and interpersonal abilities, which are essential for effectively engaging with guests and addressing their needs. Problem-solving skills will be utilized daily as you navigate guest inquiries and resolve issues, ensuring a positive experience. Attention to detail is crucial when managing reservations and providing accurate information about services. Additionally, time management skills will help you prioritize tasks and respond to guest requests promptly. Preferred skills, such as familiarity with hospitality software, will enhance your efficiency in managing guest interactions and contribute to a smoother workflow.

Job Description Job Summary: Responds to communications from guests concerning reservations arriving by mail, telephone, fax, or Internet. DEPARTMENTAL EXPECTATION OF EMPLOYEE: Adheres to Sycamore's Policies, Procedures and Safety protocols. Acts as a role model within and outside Sycamore. Maintains a positive and respectful attitude with coworkers and customers. Consistently reports to work on time prepared to perform duties of position. DUTIES AND RESPONSIBILITIES: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Regular and reliable attendance. Answers the phone. Processes reservations by mail, telephone, fax, or Internet. Processes reservations from the sales office, other hotel departments, and travel agents. Demonstrate thorough knowledge of the property, room types and room amenities. Knows the selling status, rates, and benefits of all packages and specials. Creates and maintains reservation records. Prepares letters of confirmation. Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk. Understands the resort's policy on guaranteed reservations and no-shows. Tracks future room availability on the basis of reservations. Assists in pre-registration activities when appropriate. Monitors advance deposit requirements. Employees may occasionally be asked to perform work on special assignments in addition to normal job duties. CUSTOMER SERVICE: Resolves guest problems quickly, efficiently, and courteously. Maintains detailed knowledge about the hotel's services and hours of operations. Make sure that all our guests get the highest level of service. Maintain and train the highest levels of customer service to all staff. Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy. Review Customer Surveys and share results with staff. QUALIFICATIONS: To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. 1-2 years hospitality or customer service, preferably in hotel/reservations setting. Must be able to work holidays, weekends and evenings. Bilingual skill is a plus. Excellent phone etiquette and ability to multitask across different systems. Sales focused mindset. Ability to drive conversation and upselling. Proficient in Microsoft Word, Excel, POS and Payroll systems. Excellent written and oral communication skills. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Acute attention to detail for reservations and notes. Proficient on Microsoft Word, Excel, and outlook. Knowledge of PMS (Maestro), AKIA, Book 4 Time a plus. Excellent customer service skills. Ability to understand and follow written and verbal instructions. Professional appearance and demeanor. Ability to effectively communicate with people at all levels and from various backgrounds. Typing skills and ability to operate standard office equipment including copier, fax, telephone, calculator, etc. PHYSICAL/MENTAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: Calculate figures and amounts. Coordinate multiple tasks simultaneously. Ability to work in stressful situations. Ability to work in a constant state of alertness and in a safe manner. Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell. The employee must occasionally lift and/or move, carry, push and pull up to 30lbs. WORK ENVIRONMENT: The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Work conditions include exposure to scents, mineral water sulfur odors and uneven surfaces. Sycamore reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time.

Answer all emails and phone calls in a timely manner with a warm, inviting & professional tone. Respond to all customer requests and questions Respond to any guest concerns and ensure solutions are in the best interest of the guest and the restaurant. Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests. Communicate guest needs and necessary information including cancellations, changes, VIP reservations, and guest issues with guest relations supervisor and/or restaurant managers. Will have at least 1 year of prior restaurant experience, fine dining preferred Friendly, welcoming, and personable Basic knowledge of Microsoft Office Excellent written and verbal skills Comfortable in a high-volume, fast-paced environment Demonstrate a sense of urgency, attention to detail, and strong work and personal ethic

Job Description Under the direction of the Human Resources Manager, the Team Member Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives. Responsibilities • Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources. • Communicates daily and weekly terminations with appropriate departments and processes in the HRIS system. • Responsible for managing the Team Member Relations inbox for the department. • Conducts Team Member related Tier 1 investigations, especially highly sensitive issues that require confidentiality. • Provides direction, coaching and advisement to Team Members in interpreting and communicating company policies, procedures, and practices as they relate to resolving issues. • Assists in the coordination of Culture Club events and Team Member assistance programs. • Utilize the leave administration platform, UNUM, for tracking and reporting Team Member requests and determinations. • Administer the Exit Interview process, analyze data and generate reports to operators. • Participate on corporate and business task teams as dictated by departmental needs • Maintain a high level of confidentiality. • Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior. • Responsible for managing the recognition programs. • Assist Team Member Relations Manager's in various tasks and projects. • Other assignments as directed. Qualifications • Minimum two (2) years of Team Member Relations experience. • Bachelors/associate's degree in HR or related discipline preferred. • Experience in casino and/or hotel environment preferred. ADDITIONAL REQUIREMENTS: • Demonstrate ability to communicate effectively and build strong interpersonal relationships; must be outgoing and approachable. • Proven problem-solving skills with the ability to think creatively and adapt to unique situations - recognizing that no two challenges are exactly alike. • Demonstrated experience in Team Member Relations, including handling employee concerns, conflict resolution, and navigating sensitive workplace issues with professionalism and discretion. • Solid understanding of ADA (American with Disabilities Act) and FMLA (Family and Medical Leave Act) regulations, with practical experience applying these laws in workplace scenarios. • Results-oriented with a commitment to delivering high-quality work in a fast-paced, high-pressure environment that may be demanding for some. • Strong organizational skills with the ability to prioritize tasks and manage multiple assignments under tight deadlines. • Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel.#indeed HRI#zipcorporate#LI-DA

We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times. Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures. Create and maintain an upscale and personalized pre-arrival process that improves the guests' experience and the hotel revenue. Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue. Process accurate billing and payments, ensuring that the reservation is secured and correct. Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed. Handle challenging situations and resolve guest complaints in a professional and timely manner. Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise. Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences. Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information. Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy. Run daily reports while maintaining and completing daily task list. Adhering to hotel policies, procedures, and standards, including data privacy and security. Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected. Perform Switchboard duties, other administrative duties and direct calls as needed. Participate in any training and development programs to improve job skills and knowledge. Performing other duties as assigned by the management team. KNOWLEDGE, EXPIERENCE AND SKILLS A bachelor's degree in hospitality management, business administration, or a related field is often preferred. At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required. Experience with Opera preferred. Knowledge of the city, particularly tourist attractions. Professional demeanor, strong ethical standards, and the ability to maintain confidential information. Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems. Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue. Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management. Excellent organizational skills and attention to detail, with the Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude. Proficiency in basic computer skills, including knowledge of scheduling Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required. Commitment to upholding the highest standards of customer service, professionalism, and integrity. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to stand for extended periods and work in a fast-paced environment. Endurance to withstand long hours of standing, walking, and repetitive motions. Lift and carry objects weighing up to 30 pounds. Flexibility to bend, stoop, reach, and perform physical tasks. Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times. Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures. Create and maintain an upscale and personalized pre-arrival process that improves the guests' experience and the hotel revenue. Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue. Process accurate billing and payments, ensuring that the reservation is secured and correct. Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed. Handle challenging situations and resolve guest complaints in a professional and timely manner. Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise. Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences. Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information. Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy. Run daily reports while maintaining and completing daily task list. Adhering to hotel policies, procedures, and standards, including data privacy and security. Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected. Perform Switchboard duties, other administrative duties and direct calls as needed. Participate in any training and development programs to improve job skills and knowledge. Performing other duties as assigned by the management team. KNOWLEDGE, EXPIERENCE AND SKILLS A bachelor's degree in hospitality management, business administration, or a related field is often preferred. At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required. Experience with Opera preferred. Knowledge of the city, particularly tourist attractions. Professional demeanor, strong ethical standards, and the ability to maintain confidential information. Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems. Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue. Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management. Excellent organizational skills and attention to detail, with the Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude. Proficiency in basic computer skills, including knowledge of scheduling Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required. Commitment to upholding the highest standards of customer service, professionalism, and integrity. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to stand for extended periods and work in a fast-paced environment. Endurance to withstand long hours of standing, walking, and repetitive motions. Lift and carry objects weighing up to 30 pounds. Flexibility to bend, stoop, reach, and perform physical tasks. Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H

Property Description Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach! Overview We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today! Qualifications High school diploma or equivalent Previous experience in hospitality or customer service preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Excellent organizational skills and attention to detail Basic computer skills and experience with reservation software Ability to work flexible hours, including weekends and holidays Positive attitude and willingness to learn and grow in the role Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

This position contributes to the success of Sanctuary by maximizing rate and occupancy while maintaining the highest level of guest service standards with a focus on our superior standards, which displays a sense of pride in the Sanctuary Mission, Vision and Values JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive. * Ensures reservation calls are answered in a professional and timely manner. * Maximizes every opportunity to increase conversion by closing the sale. * Follows through on reservation calls with confirmations letters and brochure requests. * Promotes seasonal packages and promotions. * Applies NAVIS reservation sales concepts and strategies to maintain compliance of lead management. * Accurately tracks reservation calls utilizing NAVIS call center software and daily phone sheets. * Ensures reservation details including special requests are accurately entered into the property management system. * Maintains accurate and updated guest profile information. * Works closely with various departments to maximize guest satisfaction. * Applies knowledge of resort product, services, and facilities. * Adheres to strict communication standards at all times due to constant phone contact. * Performs additional duties as requested by the management team. JOB REQUIREMENTS The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Good telephone voice and excellent/professional communication skills required. * Ability to maintain a pleasant disposition and work efficiently in a high stress work environment. * Must be an individual who is detailed and sales oriented. * Will be cross-trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational needs dictate. * Solid interpersonal skills and a positive attitude is a must. * Due to constant phone contact must have good hearing/speaking ability to respond to guest needs quickly. QUALIFICATIONS Education High School Diploma/G.E.D. Equivalent Related Work Experience Hotel/resort reservation or front desk experience preferred. Customer service & sales experience preferred. Computer experience required.

As a Resort Reservationist, you'll be the communication hub for everything our guests need to know, from lift tickets and ski school options to season passes and day to day resort operations. This role requires a strong focus on customer service and the ability to manage high call/email volumes while maintaining attention to detail and professionalism. We are hiring 1 part-time and 1 full-time Resort Reservationist. Why Sugar Bowl? Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to "sunny California" since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts a like. Who you are * Strong verbal and written communication skills with a professional and approachable demeanor. * Ability to handle high call/email volumes, particularly during peak season, while maintaining accuracy and composure. * Basic computer skills, with experience in Microsoft Office, point of sale systems, and CMS software preferred. * Experience in handling email communications with a focus on clarity and professionalism. * Willingness to work flexible hours, including weekends and holidays, during the ski season. What you will do * Serve as the primary voice for Sugar Bowl Ski Resort, responding to guest inquiries about ski packages, lessons, rentals, and resort amenities. * Assist guests in purchasing the right product and upsell and cross-sell resort products and services to enhance the guest experience. * Provide up-to-date information on resort operations, including lift status, weather conditions, and events. * Address guest concerns and questions in a professional and timely manner, escalating issues when necessary. * Process phone orders for tickets, passes, and other resort services to ensure a smooth guest experience. * Use Podio to document call volume and track guest interactions, ensuring accurate records are maintained. * Manage email inquiries, responding promptly and providing thorough information. * Work closely with the Call Center Lead and Guest Services Director to meet KPIs and department goals. * Stay informed about current promotions, special offers, and operational updates to provide accurate and timely information to guests Winter Benefits * Employer sponsored 401k plan after 1000hrs (and 1-yr) * Excellent professional and training development * Free ski and tubing passes for employees * Free ski passes for dependents * 50% off food at our cafeterias * Free group ski and snowboard lessons for employees * Employee discounted lift tickets for family and friends * Lift ticket discounts at tons of resorts including 24 destinations thanks to the Mountain Collective * Hotel discounts * Employee ski reciprocal programs Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.

Department Guest Services Employment Type Seasonal - Part Time Location Fairbanks Transportation and Guest Services Workplace type Onsite This role's hiring manager: Alyssa Littell View Alyssa's Profile RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Department Guest Services Employment Type Seasonal - Full Time Location Fairbanks Transportation and Guest Services Workplace type Onsite This role's hiring manager: Alyssa Littell View Alyssa's Profile RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.