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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $34,575 | $16.62 |
| 2 | Boston, MA | $31,445 | $15.12 |
| 3 | Santa Clara, CA | $31,327 | $15.06 |
| 4 | Eagan, MN | $31,073 | $14.94 |
| 5 | Elgin, IL | $28,333 | $13.62 |
| 6 | Gillette, WY | $27,374 | $13.16 |
| 7 | Homedale, ID | $26,946 | $12.95 |
| 8 | Provo, UT | $26,140 | $12.57 |
| 9 | Indianapolis, IN | $25,876 | $12.44 |
| 10 | Phoenix, AZ | $25,876 | $12.44 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $82,915 | $40 | - |
| 2 | Telesales Representative | $65,935 | $32 | - |
| 3 | Customer Account Executive | $58,364 | $28 | - |
| 4 | Customer Solutions Specialist | $57,091 | $27 | - |
| 5 | Customs Consultant | $54,700 | $26 | - |
| 6 | Customer Service Senior Associate | $54,124 | $26 | - |
| 7 | Customer Relationship Specialist | $53,306 | $26 | - |
| 8 | Service Consultant | $51,649 | $25 | - |
| 9 | Telephone Representative | $48,926 | $24 | - |
| 10 | Senior Representative | $48,492 | $23 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Alarm.com | $36,808 | $18 | 4 |
| 2 | Ibuypower | $32,113 | $15 | 1 |
| 3 | ADT Security Services | $31,724 | $15 | 7 |
| 4 | Protection 1 Inc | $30,491 | $15 | - |
| 5 | StarTek | $29,858 | $14 | 7 |
| 6 | SkyMall | $29,059 | $14 | - |
| 7 | Bulk TV & Internet | $28,307 | $14 | - |
| 8 | Adt LLC | $27,914 | $13 | 17 |
| 9 | Charter Corp. | $27,511 | $13 | - |
| 10 | Video Professor | $27,370 | $13 | - |
| 11 | Microdyne Corporation | $26,890 | $13 | - |
| 12 | Intoxalock | $26,495 | $13 | - |
| 13 | Eat24 | $26,467 | $13 | - |
| 14 | e-Tech Systems | $26,167 | $13 | - |
| 15 | SPi Global | $26,161 | $13 | - |
| 16 | OnStar | $26,054 | $13 | - |
| 17 | PRC LLC | $25,907 | $12 | - |
| 18 | Results.com | $25,884 | $12 | - |
| 19 | Taymark Inc | $25,717 | $12 | - |
| 20 | Interactive Response Technologies, Inc. | $25,317 | $12 | - |