Vivo Inspire jobs - 249 jobs

Our client, in the hospitality industry, is looking for a Senior Network Engineer, Cloud & Datacenter, for a fully remote, long-term contract engagement. The Senior Network Engineer will be responsible for designing efficient and optimal networks, including local area networks (LANs), wide area networks (WANs), the Internet, intranets, cloud computing virtual networks, software defined networks, and other data communications systems. This position specifically focuses on the design of the network in both physical deployments in PoP/co-location sites to connect to cloud networks as well as cloud-based implementation of virtual network infrastructure in public clouds like AWS and Azure with an emphasis on traffic orchestration and security to and from data centers, customer-facing sites, partners, and vendors. Responsibilities As part of a high performing team of network technologists, the Senior Network Engineer: Engages in technical workgroups, and makes decisions on complex and high-risk issues. Performs research, analysis, design, creation, and implementation of infrastructure systems to meet current and future user requirements. Is accountable for establishing cross team relationships and partnering with all business disciplines, other teams, outsourcing vendors, and external suppliers to define and implement the Datacenter PoP Network roadmap. Engages to define and support service delivery and operational support standards for datacenter and cloud networks Partners with global technology peer teams to meet service level requirements and resolve service delivery issues across the portfolio. Requirements Bachelor s degree in Computer Science or related technical field experience/certification 10+ years experience as a Network Engineer with 7 or greater years in a hands-on role that implements engineering standards, documenting engineering designs, and participating in project cutovers. 7 years experience in an IT infrastructure lead role that include: Implementation of WAN, LAN, and datacenter networks with a focus on mission-critical, highly available, customer-facing applications and services Technical expertise in common routing protocols (e.g., OSPF, BGP), IPv6, VPN, etc. across a global WAN backbones and distributed datacenter platforms Technical knowledge in ancillary network areas like DNS, NTP, and Network Tools & Management as well as advanced networking disciplines of software-defined networks (SDN), spine & leaf designs, load balancing, and security design (next-gen firewalls, intrusion detection, and prevention),. Expertise in setting up virtual private clouds in public cloud infrastructure such as Amazon Web Services, Microsoft Azure, Alibaba Cloud, or Google Cloud Platform Experience with designing and engineering physical network connectivity to and virtual network infrastructure within public cloud providers utilizing technologies such as AWS Direct Connect, Azure ExpressRoute, Google Dedicated Interconnect, or Oracle FastConnect Understanding of legacy networking routing protocols and the interaction with cloud interconnects Technical knowledge and experience with telco and ISP networks, ensuring diversity and managing availability Demonstrated experience in delivering written documents detailing network solutions and diagrams 5+ years experience with high availability planning, component redundancy design and implementation Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams Strong attention to detail with an ability to operate effectively across multiple priorities Ability to work non-standard hours during change implementations Willingness to travel +/- two days per quarter to east coast headquarters. Nice to Have Advanced Degree (e.g., MS, PhD) in Computer Science or other technical discipline or MBA, preferably with a focus on technology 10+ years experience managing large, globally distributed network architecture, engineering, and/or operations teams and leveraging next-generation network designs and technologies to support large-scale deployments Proven track record of driving transformation in network technologies, tools, and processes through a data-driven continuous improvement methodology Demonstrated experience in improving security, stability, reliability, performance, and agility of complex enterprise networks Strong understanding of network infrastructure automation, instrumentation, and monitoring platforms and the emerging technologies in this area Proven experience leading highly effective technical teams through major technology and organizational change Proven experience re-engineering complex Internet-based network designs to optimize for services and applications that are sensitive to network turbulence (e.g., latency, jitter, loss) Proven experience driving operational performance through defining and enforcing Recovery Time Objective (RTO) and Recovery Point Objective (RPO) Service Level Agreements (SLAs) Experience driving and/or significantly participating in vendor RFPs for network products (e.g., hardware, software, tools, telco, services) Experience managing or working in the services sourcing and/or ITO or LSP field Certification in network and/or security technologies (e.g., CCIE, CCNP, CISSP, etc.) Experience in researching emerging technologies and trends, standards, and products and synthesizing into clear technology roadmaps and strategies Strong influencing skills and an ability to overcome barriers while driving change Expected hourly pay range $70 - $80 Exact compensation may vary based on skills, experience, and location. About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People!

Job Description Job Title: Learning & Development Specialist Work Schedule: Remote Mondays & Fridays; Onsite Tuesdays-Thursdays ( flexibility for frequent travel in lieu of hybrid model ) Rate: $60-$70/hr Contract Length: 6 Months (strong possibility of extension) Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships) Position Summary We are seeking a Learning & Development Specialist to support enterprise-wide training initiatives for a leading utilities provider. This position will be responsible for designing, developing, and delivering engaging training programs for a wide range of stakeholders - from frontline field employees to managers and senior leadership. The ideal candidate brings strong facilitation skills, instructional design capabilities, and experience managing “train-the-trainer” programs. This is a dynamic role requiring a mix of in-person and virtual training delivery. Experience in the utilities, energy, or field services industries is highly preferred. Key Responsibilities Deliver in-person and remote training sessions across business units, including operations, management, and executive levels. Facilitate Train-the-Trainer sessions to enable internal trainers and champions. Collaborate with internal teams and subject matter experts to design and refine learning content. Customize training materials to align with business goals, system updates, and stakeholder needs. Evaluate training effectiveness and apply feedback to continuously improve delivery. Manage logistics and scheduling for multi-location training rollouts. Support change adoption through engaging learning experiences that promote buy-in and behavioral change. Maintain accurate training documentation, tracking, and reporting. Preferred Qualifications 5+ years of experience in learning & development, training, or instructional design roles. Proven experience designing and delivering Train-the-Trainer programs. Strong facilitation skills across diverse stakeholder groups, including field operations staff. Instructional design experience, including e-learning, instructor-led, and blended learning models. Proficient in tools such as PowerPoint, Articulate 360, Adobe, MS Teams, and LMS platforms. Experience working in utilities, energy, construction, or other field-based environments is highly preferred. Comfortable traveling regularly or working in a hybrid onsite/remote environment. Ability to quickly learn technical and operational systems and translate them into effective training programs.

Job Description Job Title: Communications Lead Remote: Yes, but with occasional travel to Columbus, OH and Merrillville, IN, approximately once a month. Period: 01/27/2025 - 12/31/2025 (strong likelihood of extension) Hours/Week: 40 hours Rate: $90 - $95/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Communications Lead will be responsible for developing, implementing, and managing communication strategies to ensure the smooth execution of the Workday Time Tracking Implementation project. This role requires a high level of collaboration with various stakeholders, including project managers, HR, IT, and other departments, to ensure consistent, clear, and effective communication throughout the lifecycle of the project. The Communications Lead will provide proactive updates, manage change communications, and ensure all stakeholders are informed about the progress, risks, and upcoming milestones. Role, Responsibilities & Deliverables: 1. Communication Strategy Development Develop a comprehensive communications strategy for the Workday Time Tracking Implementation, aligning with project objectives and timelines. Identify key audiences, stakeholders, and messaging to ensure all parties are informed and aligned. 2. Stakeholder Communication Serve as the primary point of contact for communication-related needs during the project. Ensure that internal and external stakeholders (HR, payroll teams, IT, consultants, leadership) are regularly updated on project status, progress, and key milestones. Craft clear and concise communication for executive and operational updates, ensuring that technical details are communicated in a non-technical manner where needed. 3. Change Management and Engagement Work closely with the Change Management team to develop communication plans that support system changes and user adoption. Lead communication efforts for training schedules, new system features, and any potential disruptions during the implementation. Coordinate with the project team to create FAQs, job aids, and support materials for end users. 4. Risk and Issue Management Monitor communication channels for any emerging risks or concerns and escalate to leadership as necessary. Manage sensitive communications, particularly regarding any delays, changes to the project plan, or issues with the implementation. 5. Content Creation and Dissemination Develop communication materials, such as emails, newsletters, presentations, roadshow presentations, Leader and Employee guides, short video (overviews, benefits, testimonials) and reports to keep all stakeholders informed. Ensure all messaging is consistent, clear, and aligned with the project's objectives and timelines. 6. Feedback and Reporting Collect feedback from stakeholders about communication effectiveness and make adjustments to improve clarity, engagement, and responsiveness. Provide regular reports on communication effectiveness and track communication milestones against the overall project timeline. Required Experience: Minimum of 5 years of experience in a communications role, preferably in large-scale HRIS or enterprise-level system implementations. Proven experience managing communication strategies and leading communications efforts for complex projects. Experience with Workday or other HRIS implementations is a plus. Strong understanding of change management principles and how they relate to communication planning. Demonstrated ability to work with cross-functional teams to drive alignment on messaging and project updates. Key Skills: Communication Skills: Excellent written and verbal communication skills, including the ability to craft messages for both technical and non-technical audiences. Stakeholder Management: Strong ability to manage and coordinate with diverse stakeholder groups, ensuring all voices are heard and all needs are met. Change Management: Knowledge of change management processes and how communications play a vital role in successful system adoption. Project Management: Familiarity with project management methodologies (Agile or Waterfall), ensuring communications align with project goals and timelines. Problem Solving: Ability to proactively address communication challenges and resolve issues quickly and effectively. Education & Certifications: Bachelor's degree in Communications, Public Relations, Business, or a related field. Project Management Professional (PMP) certification or similar certification is a plus. Experience with Workday, HRIS, or other enterprise software communications is preferred.

The Renewals Associate is responsible for facilitating accurate, timely and quality transactions of all renewal products and solutions that contribute to a high level of client satisfaction. The Renewals Associate will help develop competencies, support corporate initiatives and philosophies. Through teaming, the Renewals Associate will provide superior service and support to the client. ESSENTIAL FUNCTIONS: Monitoring execution of renewal timeline. Assisting and collaborating with the internal clients effectively and efficiently to complete renewal activities including, but not limited to, product inquiry, quote preparation and order processing. Facilitating renewals, including gathering data from multiple sources to accurately and proactively create quotes up to 90 days prior to expiration. Validating quotes for accuracy, including special pricing from vendors and designated gross margin targets. Maintaining accurate and complete documentation within Salesforce opportunities/cases and Sell, making sure required fields are completed and vendor quotes are attached. Building standard work (reviewing and revising as necessary). Consulting with internal teams to enhance workflow within sales tools. Identifying strategies to garner takeover renewals. Developing and executing strategy on acquisition renewals. Collaborating with Client Retention Manager and other Marco leadership on strategic initiatives. Develop and maintain in-depth knowledge of company products and services, Marco sales processes, markets, trends, competitors, and clients to maximize efficiency and effectiveness. Support Marco's commitment to total client satisfaction through active participation in the Corrective Action Request (CAR) process including prompt research and resolution. QUALIFICATIONS: Associate's degree and two years of relevant experience; or equivalent combination of education and experience. REQUIRED SKILLS: Natural aptitude for outcome-based reasoning. Demonstrate excellent verbal and written communication skills with internal and external clients. Self-starter, ability to plan and implement sales strategy with limited supervision. Ability to thrive in a competitive, goal-driven environment. Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity. Ability to prioritize responsibilities and to operate with changing priorities. Demonstrate ability to work effectively and professional with all types of people and situations. Demonstrates a strong attention to detail to ensure accuracy and quality. Strong desire to help others achieve sales success, anticipate their needs and take initiative to ensure positive sales outcomes. Pay Range: $18.76 - $27.20 hourly + bonus opportunity The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

$20/hr We want to radically improve how we humans communicate with each other. Our first step at Ava is to empower 450M deaf and hard-of-hearing people to live in a fully accessible world. Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner - deaf since age 2 - Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV. Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier. Job Description Calling All Prospective Scribes For Ava Echo! Note: Please leave a note if you have experience with deaf accents so we can expedite & stage your application. Our Scribe Team is currently scouting talent for our upcoming service, "Ava Echo." Learn more below! "Echo" aims to serve all users in the Deaf Community Scribes work remotely, alongside AI-generated text, to correct captions for Deaf & Hard of Hearing (DHH) users in real-time. Our pilot project, Echo , will focus specifically on correcting text for DHH users with Deaf Accents. Qualifications For Echo Scribes, applicants: -Should be a CODA (strongly preferred) or have experience with spoken deaf accents -Must have a strong, demonstrated capacity to comprehend various spoken accents in English -Preferably have experience with ASL or various deaf dialects -Preferably have experience in the helping professions with proximity to DHH community *Please only apply if you possess the qualifications above Scribes at Ava: - Work from home 5-15 hrs/week, 1h-2h sessions at a time, primarily ~6AM-6PM PST - Are always on-time for our missions and are quite communicative & reactive - Are flexible and truly excited to be making the world a better place You could join the Scribe team if: 1) You type quickly and accurately on your keyboard. (Test how many wpm you type here: ****************************************** 2) You are savvy with technology and familiar using computers. 3) You have worked remotely before (6+ months), have a good Wifi connection and a quiet workspace 4) You are used to proactive and clear communication with people 5) You are a reliable person: if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you! We will consider you priority if: A) You have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning. B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week. So make sure to mention this along with your qualifications! Additional Information Interested? Please include the answers to the following questions in your cover letter with your application. What's the best word per minute (wpm) and accuracy percentage you scored on this typing test (3 tries max)? ***************************************** Are you available Mon-Fri 6AM-6PM PST? How many hours would you be available to work with us next week? Have you ever worked remotely for 6-months or more? How did you like it? Have you ever done transcription work before? If so, for what company and for how long? Write 10 adjectives that best describe you socially and professionally. What's the latest book you've read and your favorite thing about it? What's your favorite digital tool and why? Roughly how many meetings have you had to reschedule in the last 3 months? (We're not at 0 ourselves :)) Why are you interested in working for Ava? How did you hear about us? (article, friend, job site, etc.) All your information will be kept confidential according to EEO guidelines. *Note: Please read the listing thoroughly & answer all the questions listed. Applications without answers will be automatically rejected.

At Marco, we're transforming how our IT Services unlock growth inside existing customers. The Growth team is our engine for smart growth - mining data, insights, and trends to spot what customers need next, before they even know it. As the Customer Growth Manager, you'll collaborate with a cross-functional team that turns Marco service delivery data, customer success signals, digital tools & portal data, and vCIO/vCISO insights into actionable go-to-market plays that expand wallet share, drive adoption, and accelerate Net Revenue Retention. This isn't traditional sales enablement. It's cutting-edge, predictive, strategic, and creative - building a bridge between the data that lives in our systems and the opportunities that live in our customers' businesses. WHAT YOU'LL DO: Own the revenue expansion engine - define the strategy, frameworks, and cadence for identifying, validating, and activating upsell and cross-sell opportunities. Synthesize inputs from our incredible Insights Portal, cutting-edge tool stack, Customer Success, Service Delivery, and Consulting teams into a unified opportunity pipeline. Lead GTM plays - turn insights into repeatable offers, campaigns, and vertical plays (e.g., “Credit Union Cyber Resilience” or “Healthcare Compliance Bundle powered by ACE”). Partner with Sales & Marketing to translate insights into customer-ready narratives and campaigns. Build intelligence dashboards that track attach rate, NRR, and expansion velocity across verticals and solutions. Run the “Growth Council” - a monthly cross-functional session aligning CS, Service Delivery, Consulting, and Sales around top expansion priorities. Champion customer advocacy - ensuring that every upsell or cross-sell is rooted in solving a real, verified business problem. WHAT YOU'LL BRING: 7-10 years in Managed Services, SaaS, or Technology Services with experience in Revenue Operations, Product Marketing, or Customer Success Strategy. Experience leading cross-functional initiatives and aligning stakeholders.· Familiarity with PSA/RMM tools (ConnectWise), delivery support & insight tools (Scalepad, etc) and CRM platforms. Ability to connect business strategy with data - seeing patterns others miss. Excellent communicator - equally comfortable in a C-suite strategy session or a hands-on data review. A growth mindset, curiosity, and a “builder” mentality. WHY THIS ROLE MATTERS: You'll work at the intersection of data, strategy, and storytelling - building a new function that helps customers grow, strengthens our value, and adds to Marco's growth. Your success will be measured in expansion wins, vertical insights, and the strategic plays you bring to life! Pay Range: $79,212 - $122,779 annually + 20% incentive target The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

Competitive Pay: This position offers an hourly wage ranging from $33.48/hr. to $42.00/hr., depending on experience and qualifications. IFM Quality and Finishing Technician Lead The IFM (Cleaning) Quality and Finishing Technician Lead will provide repair and preventive maintenance services for qualified customer equipment at customer locations. In addition, must have strong, Industrial, Paint commercial HVAC, air quality, and filtration knowledge. Essential Duties and Responsibilities: ● Be the industry expert in a focused application or product line ● Troubleshoot, repair and service customer equipment by diagnosing problems ● Perform product training for customers as part of a preventative maintenance program ● Perform advanced training on equipment for other technicians ● Responsible for providing field service, train customers on basic preventative maintenance, and maintenance support of industrial automation equipment ● Lead Industrial, Paint commercial HVAC preventative maintenance, filtration, and indoor air quality projects. Cleaning of various facility's and process and components ● Answer customer inquiries regarding repair questions ● Prepare documentation regarding work performed and enter in computer ● Establish and maintain relationships with key vendor contacts for service and repair ● Maintain service equipment including performance test before use, document and track use by employees or customers, flush/clean/repair as needed upon return from use, test and put into storage when done. ● Identify, plan, and assist in managing special jobs and projects, as requested ● Participate in product training, as required ● Participate in product demonstrations with salespeople in our lab and in the field. ● Participate in establishment of contracts for repair and maintenance service. ● Assist in lab clean-up and review for safety issues. ● Other duties, as assigned Qualifications ● Ability to lead a technical team ● High school graduation or equivalency; emphasis on office, shop or other skills ● Ability to travel 50% or more; overnight travel may be required ● Minimum 7 years' experience in skilled trades; or proven equivalent experience ● Minimum mold certifications and duct cleaning, or ability to obtain within the first 6 months of role, from primary vendors of the Finishing, Dispensing & Filtration group (Graco, GEMA, Fanuc, Sames, CFT, etc.) ● Minimum 5 years' experience in a focused application or product line ● Minimum 3 years' experience of at least 2 of the following: General Industrial, Paint, Finish, Powder Cleaning, Commercial HVAC, filtration, mold abatement, and duct cleaning. ● Proven mechanical and electrical knowledge sufficient to diagnose and resolve equipment problems ● Proven experience in disassembling equipment needing repair, diagnosing problems, cleaning and refurbishing/replacing parts as needed, reassemble, and test ● Proven experience in using/operating tools such as wrenches, drivers, and power tools ● Proven experience using electrical diagnostic equipment ● Proven experience reading and understanding documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ● Proven experience in effectively communicating information and responding to questions in person-to- person and small group situations with customers, clients, general public and other employees of the organization. ● Familiarity with 5S ● Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) ● Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online ● Ability to learn and use OTC's computer systems to create and maintain required records regarding equipment repair and service ● Ability to operate forklift, and a pallet jack ● Ability to meet the physical requirements of the job ● Valid driver's license with driving record acceptable to OTC insurance company ● Must be able to work in an environment with possible paint and solvent odors present ● Ability to work in environments that may include: * Moving mechanical parts * Fumes or airborne particles * Painting chemicals and solvents * Electrical equipment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist. ● Maximum unassisted lift = 50 lbs. Average lift less than 50 lbs Competencies To perform the job successfully, an individual should demonstrate the following competencies: ● Adaptability - Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking and problem-solving skills. ● Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation. ● Dependability - Follows instructions, responds to management direction; Keeps commitments. ● Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. ● Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. ● Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. ● Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. ● Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills. ● Collaboration - Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy.

Job Description Job Title: Workday Adoption Enablement Change Consultant (Contract) Contract Duration: Now - October 19, 2026 (strong possibility of extension) Rate: $60-$70/hour (W-2 only) Employment Type: W-2 (U.S. Citizens only - no visa sponsorships) Position Summary: We are seeking a Workday Adoption Enablement Change Consultant to support user adoption and engagement for Workday across HR functions including time tracking, payroll, and performance management. This individual will focus on supporting end users, developing change enablement tools, and contributing to process optimization within the HR systems landscape. This is a hybrid role based in either Columbus, OH (Arena District) or Merrillville, IN, requiring on-site presence Tuesday through Thursday. Key Responsibilities: Create and manage a comprehensive End User Adoption Action Plan to boost engagement and address adoption gaps. Host weekly Office Hours sessions to provide real-time user support. Maintain and update User Guides, Knowledge Base articles, and FAQs. Provide status updates to project and HR leadership on adoption metrics, enablement efforts, and support activities. Support training, communication, and onboarding initiatives related to Workday Time Tracking, Payroll, and Performance Management modules. Assist HR teams with troubleshooting, configuration understanding, and workflow optimization. Collaborate with IT and HR stakeholders to identify system improvements and promote self-service capabilities. Support integration troubleshooting and ensure seamless data flow between Workday and other HR systems. Provide actionable reporting and data analysis to inform adoption strategy and user engagement efforts. Qualifications: Proven experience supporting Workday implementations, with a focus on user adoption and enablement. Ability to quickly learn and understand Workday configurations and workflows. Strong communication and problem-solving skills to assist non-technical end users. Knowledge of change management principles and experience applying them in HRIS implementations. Strong organizational skills and a proactive approach to user support and issue resolution. Familiarity with HR processes, including payroll, time tracking, and performance management. Required Deliverables: End User Adoption Action Plan Office Hours Schedule Updated User Guides & Knowledge Base Frequently Asked Questions (FAQs) Project Status Updates Additional Requirements: Candidate must be located within the NiSource geographic footprint and able to report onsite to Columbus (Arena Office) or Merrillville, IN three days per week (Tues-Thurs).

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.

WIN Waste Innovations is looking for a Heavy Equipment Operator. The Heavy Equipment Operator is responsible for the safe operation of heavy equipment at a recycling facility, landfill or transfer station for the purpose of transferring, spreading, covering, loading and/or compacting waste or soil in an efficient and safe manner. Responsibilities: Perform pre- and post-operation inspection of the equipment in accordance with Company policy to ensure windows, lights, mirrors and rear-view camera are clean. Safely and efficiently operate equipment that may include forklift, excavator, bulldozer, front-end loader and other equipment using proper safety standards. Continuously monitor waste for evidence of unacceptable waste in materials. Continuously monitor the condition of the equipment to ensure it is operationally ready at all times to minimize down time; clean tracks or wheels on equipment, as needed. Perform and document minor service on equipment, referring more complicated mechanical issues to Maintenance Shop for repair. Complete Equipment Condition Report and other reports, as necessary; report any necessary repairs to supervisor, as needed. Follow all required safety policies and procedures. Ensure that shop is clean, serviced and stored at the completion of each shift. Perform other job-related duties as assigned. Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management. Qualifications: Two years prior related experience in heavy equipment operation. Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner. Good follow through ability; ability to adhere to work schedule and follows through on challenges as they arise. Ability to adhere to Company policies and rules set forth; promotes the Company's safety standards; does not take inappropriate risks. Maintains a feeling of pride in work; strives to achieve all goals. What You'll Enjoy: Industry leading benefits Multiple and flexible medical plans Outstanding PTO program Floating Holidays Strong 401k program and company match Tuition reimbursement plan College loan reimbursement College scholarship program for dependents Parental Leave Program Inclusive culture Employee engagement events Employee resource groups WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream. At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

Job Title: Program Engagement Lead Rate: $100-$110/hour Contract Duration: 6 months (strong possibility of extension) Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships) Position Summary We are seeking a dynamic and personable Program Engagement Lead to design, manage, and execute engagement strategies for a large-scale, multi-year initiative in the utilities sector. This individual will lead efforts to foster connection, learning, visibility, and recognition across a diverse stakeholder base through innovative communications, training experiences, and culture-building events. The ideal candidate will have a strong background in internal communications, change management, or employee engagement, and will bring a positive, high-energy presence to everything they do-including facilitating town halls, MCing events, and creating engaging content. Experience in the utilities industry is a plus, and comfort with SharePoint design and light development is essential. Key Responsibilities Lead and execute engagement strategies for a high-visibility enterprise program, driving connection and excitement across stakeholders. Plan and facilitate monthly Town Halls, including speaker coordination, content creation, and live MCing. Develop and manage a program-wide recognition program, celebrating team and individual accomplishments. Launch and manage a learning series, such as Lunch & Learns, formal training events, and peer-sharing opportunities. Design and analyze feedback surveys to capture sentiment and identify engagement gaps. Coordinate and host fun events that enhance team culture and morale. Support front-line coaching initiatives to reinforce adoption and connection to the program's mission. Build and manage a SharePoint site that serves as the central hub for engagement-adding widgets, visuals, and interactive content. Maintain high-quality branding, storytelling, and visual design throughout all engagement deliverables. Collaborate closely with change management, training, and communications teams to align engagement efforts. Required Qualifications 7+ years of experience in employee engagement, communications, or change management. Strong facilitation and presentation skills, including experience MCing live and virtual events. Proficient in SharePoint, with ability to build and manage engaging content (widgets, visuals, layout). Proven ability to build programs that connect with a wide range of employees-from front-line staff to executives. Exceptional verbal and written communication skills. High-energy, positive, and creative personality with a passion for bringing people together. Willingness to travel occasionally (as needed for events or key meetings). Utilities or infrastructure experience preferred. Bachelor's degree in Communications, Organizational Development, HR, or a related field.

WIN Waste Innovations is looking for an Electrical and Instrumentation Technician to install, troubleshoot, clean, inspect, calibrate, and maintain electrical, instrumentation, and distributive control equipment throughout the H2S facility in a safe and professional manner. Essential Functions: Monitors and maintains facility equipment to ensure safe and efficient equipment and facility operation. Performs electrical preventive and repair of H2S and landfill equipment up to 480 v line voltage Maintain and calibrate H2S plant and Landfill equipment per OEM procedures and recommendations Maintain facility CEMS system per State, Federal and OEM requirements Perform all work safely and professionally with minimal supervision in accordance with Federal and State Regulations, and Company Work Rules, Policies and Procedures. Initiates and completes work-orders and requisitions, and documents all critical and or pertinent information on a routine basis. Responds and reports to work during off hours when emergency repairs are required. Travels to other facilities with-in the Company when technical support is required. Takes proactive measures to address improvement opportunities with minimal supervision/additional training. Assumes increased levels of responsibility when required or requested with minimal supervision/additional training. Performs lesser skilled duties when required or requested. Completes the Corporate and Plant Training Programs within the time frame prescribed. Identifies and effectively uses basic and precision measuring tools to calculate and determine lengths, surface areas, and volumes as necessary while performing maintenance tasks on a routine basis. Follows standard safety procedures, correct safety and environmental hazards, and report them to the Shift Supervisor immediately. Reads, understands, and applies information such as, lockout/tagout procedures, safety rules, job hazard analyses, operating and maintenance instructions, and procedure manuals. Works overtime. Works rotating shifts during outages or if requested. Communicates clearly and concisely both verbally and in writing; as well as communicate clearly whether using in-situ intercom system, two-way radio or face to face. Anticipates typical problems, identify potential or recurring problems, and take appropriate action with minimal supervision/additional training. Troubleshoots equipment, diagnose problems and repair with minimal supervision/additional training. Operates other equipment including, but not limited to, industrial forklifts, manlifts, skid steer type loaders, and other mobile equipment. Qualifications: High school diploma or general education degree (GED) or equivalent. Minimum of 4 years experience in the Industrial or Power Industry Electrical and Instrumentation Maintenance Field, or a minimum of 2 years experience as a 3rd class E&I Technician with minimum required instrumentation training/experience. Licenses required as necessary to comply with State, Environmental, and/or Federal regulatory agencies or if Electrician, licensed as necessary by State, Environmental, and/or Federal regulatory agencies. Work Environment: Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Noise in work environment Physical Demand: Stand Sit for prolonged periods of time Walk Handle tools, equipment, fine motor skills Reach with hands and arms Climb and walk on heights often greater than 4 feet Stoop, kneel, bend, push, pull, crawl Ascend and descend stairs and stationary vertical ladders as part of normal work activity and emergency egress situations Lift 50 lbs. Move about all areas of the plant, including catwalks, deck grating, and uneven surfaces Close vision, distance vision, peripheral vision, depth perception, corrected or otherwise Operate a 1.5 inch fire hose operating at 125 psi line pressure to the extent required to extinguish fire Operate fire extinguishing equipment ranging from hand held extinguishers to 200 lb portable units Access confined spaces and pressure vessels through standard 12” by 16” manways PPE Required: Work in areas under adverse conditions that may require the donning and use of personal protective equipment including, but not limited to, the following with average fatigue: Negative pressure respirator Positive pressure respirator Self-contained breathing apparatus (steel or composite bottle) Hardhat Approved safety shoes Eye protection Rubber suit and gloves Chemical resistant suit Heat resistant outerwear Flame resistant outerwear Approved hearing protection Gloves Safety harness WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream. At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

Job Title: IT Intern We are seeking motivated and enthusiastic IT Interns to join our IT team. We have roles in various areas of information technology including system development, network support, and cybersecurity. These internships offer the opportunity to learn from experienced professionals and contribute to real projects that support the company's IT infrastructure. Here are some examples of the areas you may be working in: * System Development: * Assist in the design, development, and testing of software applications. * Collaborate with developers and stakeholders to gather requirements and improve system performance. * Help maintain and update internal applications and databases. * IT Support * Provide support to end users with troubleshooting, research, or assisting customers with software and hardware. * Identify, diagnose, and effectively resolve issues both locally and remotely * Upgrade and decommission end user hardware that has reached end of useful life per company standards. * Network Support: * Provide support in maintaining the company's network infrastructure. * Monitor network performance and troubleshoot connectivity issues. * Assist with network configuration, including routers, switches, and firewalls. * Document network configurations and create user guides for network access. Requirements: * Currently pursuing a degree in Information Technology, Computer Science, or a related field. * Basic understanding of system development, including software lifecycle and coding practices. * Knowledge of networking concepts, including TCP/IP, DNS, and VPN. * Familiarity with cybersecurity principles and common security tools. * Strong problem-solving skills and attention to detail. * Ability to work both independently and as part of a team. * Good communication skills and willingness to learn. What We Offer: * Hands-on experience in a dynamic IT environment. * Mentorship from industry professionals. * Exposure to real-world IT challenges in system development, network support, and cybersecurity. * Potential for full-time employment after internship completion.

OTC Industrial Technologies is looking for an enthusiastic Mechanical Engineer Intern to join our summer of 2025 internship program. This internship will support our Engineering Team & Quality in projects such as: * Provide Technical and administrative support to the Engineering Group * Read mechanical & Electrical Blueprints and be able to troubleshoot equipment, in both mechanical & electrical systems * Review/create bill of materials & scope of work documentation * Review product specifications and create internal equipment standards * Ability to revise electrical schematics in AutoCAD & Solid Works CAD software * Assist in design, fabrication, and installation of compressor systems, fixtures, tooling, etc. * Ability to create detailed technical reports for internal and/or customer use * Assist in the development of Solidworks PDM database and Solidworks Toolbox * Assist in the development of organizational standards and documentation * Help to create an inteligent parts database in SolidWorks * Assist in the Quality audits of manufacturing and decommissioned modules. Competencies: * Familiarity with 2D and 3D CAD Systems such as AutoCAD, Inventor, and Solidworks * Strong Computer Skills, including proficiency in MS Office applications * Well Developed problem solving & communication * Excellent written and interpersonal skills * Comfortability in sharing thoughts, ideas, and questions How will this internship contribute to the development of his/her knowledge, skills & abilities? * Work in cross functional teams, i.e. electrical and application engineers to learn collaborative design across multiple disciplines. * Due to the expectation that many of the requested tasks will be learning experiences in the areas of automatic controls design, industrial automation, systems and project engineering. All work will be completed under the supervision of experienced team members who will provide appropriate instruction. * Degree Concentrations applicable to the Industrial Segment: Industrial Engineering, Electrical Engineering, Mechanical Engineering, Manufacturing related concentrations. Our Offer to You: * A quality internship experience with impactful assignments & projects * A brand name that is identified across the country as a leading industrial distributor * A competitive hourly wage for the summer (Late May to Early August) * Professional development & growth working for a technology company that provides expert solutions for a wide range industries. At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward. For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs. Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.

Job Title: Senior Disaster Recovery Technical Analyst Duration: 01/27/2025 - 1/26/2026 (Contract to Hire) Rate: $50 - $58.50/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Service: The Senior Disaster Recovery Technical Analyst will be responsible for supporting and enhancing the disaster recovery (DR) program to ensure business continuity in the event of a disaster. The role includes planning, designing, implementing, and testing disaster recovery solutions to safeguard critical systems. The Analyst will assess the current infrastructure, recommend improvements, and manage testing exercises to ensure efficient recovery of IT systems. In addition, the role will involve providing expert guidance on disaster recovery methodologies, maintaining accurate documentation, and contributing to continuous improvement initiatives to strengthen DR processes and solutions. Role, Responsibilities & Deliverables: • Responsible for managing all activities related to disaster recovery program, to ensure that Client is able to recover their systems in the event of a disaster and perform DR testing exercises both on-premises and CoLo facilities • Planning, design, documentation and testing of disaster recovery solutions to meet business or technology requirements. • Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. • Provide technical guidance and expertise in disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Lead the planning, execution, and delivery of IT disaster recovery projects, including risk assessments, impact analyses, and recovery plan development. • Maintain accurate documentation of disaster recovery plans, procedures, and test results. Prepare and present reports to senior management and stakeholders on the status of disaster recovery initiatives. • Drive continuous improvement initiatives to enhance the effectiveness and efficiency of IT disaster recovery processes and technologies. Required Qualifications: • 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support • Thorough understanding of disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager • Expert-level knowledge of IT infrastructure components, trends and best practices • Knowledge of ITIL processes and metrics

Job Description Job Title: Junior Cybersecurity Project Manager Rate: $50 - $55/hr (W2 only) Duration: 1-Year Contract to Hire Work Authorization: Must be authorized to work in the U.S. (No C2C, no sponsorship, no F1/OPT) Position Overview: We are seeking a Junior Cybersecurity Project Manager to support key cybersecurity initiatives across a dynamic and collaborative IT environment. This role will be responsible for managing cross-functional cybersecurity projects using Agile and Waterfall methodologies. The ideal candidate will have experience delivering complex IT/business projects and aligning cybersecurity solutions with business objectives, while fostering a culture of communication, efficiency, and secure project delivery. Responsibilities: Lead full project lifecycles using Agile, Waterfall, or Iterative methods. Create and manage project documentation including charters, status reports, deployment plans, stakeholder assessments, and technical documentation. Facilitate collaboration across cybersecurity, IT, and business functions. Coordinate with executive sponsors and business owners to ensure alignment of project goals and execution strategies. Track progress, manage risks/issues/dependencies, and provide accurate reporting to stakeholders. Support change management and adoption strategies for new cybersecurity tools or frameworks. Monitor project budgets, forecasts, and capital/O&M expenditures. Assist in vendor progress management and SOW execution where applicable. Promote project standards, best practices, and compliance with internal governance. Optional: Support policy and standards management, Archer GRC platform, and security risk/compliance assessments if experienced. Required Qualifications: 3+ years of experience in project management within IT and/or cybersecurity environments. Experience managing large, complex projects involving internal and external stakeholders and cost structures. Strong understanding of project management methodologies: Agile, Waterfall, SDLC. Excellent communication and relationship-building skills with stakeholders at all levels. Experience with project cost management and capacity/resource planning. Proficient in tools such as ServiceNow, Jira, Microsoft Project, and Power BI. Bachelor's Degree in Computer Science, MIS, Engineering, or related field - or equivalent work experience. 4 hours of PMM (Project Management Methodology) training prior to start and 20 hours of ongoing professional training per year. Preferred Qualifications: Project Management Professional (PMP) certification. Agile certifications such as PSM (Professional Scrum Master) or PSPO. ITIL v3 or v4 certification. Familiarity with the energy/utilities industry is a plus. Experience with Archer GRC tool or cybersecurity policy/standards management is a plus. Key Competencies: Cybersecurity project planning and delivery Agile and Waterfall project execution Business process analysis and change management Financial tracking and budgeting (capital and O&M) Effective communication and stakeholder engagement Technical documentation and compliance awareness

VIVO InfusionInfusion Registered NurseToledo OHVivo Infusion Registered NurseVIVO Infusion is seeking a dedicated and compassionate Infusion Registered Nurse to join our team in Toledo OH As an Infusion RN you will provide safe effective and compassionate patient care in accordance with state and federal regulations company policies and clinical guidelines Your primary responsibilities will include administering infusion treatments calculating and mixing prescription medications and performing skillful and accurate IV insertions You will monitor patients before during and after treatments ensuring their comfort and well being throughout the process If you are a proactive and attentive RN who is highly skilled in IV insertions we encourage you to apply and join our dynamic team at VIVO Infusion CompensationPay Range 4000 4500 hr Benefits Offered 401K with Match up to 4Employee Referral Bonus Varies by position referred Employment Type Schedule FLSA StatusPer Diem; 16 hrs a week Position Schedule Wednesdays 830am 500pmFLSA Status Non ExemptLocationToledo OH 2000 Regency Ct Suite 100A Toledo OH 43623Reports to Clinical Operations Manager Primary duties and responsibilities Provide direct patient care in a knowledgeable skillful consistent and attentive manner as related to their scope of practice Calculate mix and administer prescription medications daily Monitor patients before during and after infusion treatment Assist with managing and overseeing inventory and supply ordering Document and report on patient assessments to medical staff and other healthcare team members on an ongoing basis Skillful and accurate IV insertion Assist in the implementation of CQI improvement activities Perform admission and ongoing assessments on patients Complete the daily runflow sheet review on treatments as assigned Additional duties and responsibilities Demonstrate competencies in all facilities policies and procedures to ensure compliance with all clinical and technical issues Supervise unlicensed direct patient care team on staff Ensure complete and accurate daily electronic charting documentation and reporting in an efficient and timely manner QualificationsCurrent and valid state professional nurse licensure required Graduate of accredited Nursing AssociatesBachelors degree program required Current CPRBLS certification required Minimum of 1yr IV experience required Infusion ICU or Emergency Department experience preferred Certification in specialty CRNI Certified RN Infusion preferred Additional Qualifications Must have demonstrated record of and commitment to safety and excellence Must possess outstanding communication and interpersonal skills Must be able to complete accurate dose calculations and mix medications independently on a regular daily basis Ability to read and interpret documents such as safety requirements operating and maintenance instructions and procedure manuals To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed above are representative of the knowledge skill and ability needed Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Who We AreThe Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable safe and convenient setting Vivo is a national company with locations in 15 states providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you Our highly trained medical professionals are dedicated to delivering a safe comfortable and affordable solution for our patients We offer an array of advanced therapeutics and provide personalized care for every patient We are passionate about providing high quality patient care relationships with our referring Providers and nurturing our company culture Vivo Infusion has received The Gold Seal of Approval from The Joint CommissionThe Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers An organization that achieves The Gold Seal of Approval shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve Learn more about Vivo by visiting our website httpsvivoinfusioncom Work environment and physical demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job While performing the duties of this job the employee is regularly required to sit talk andor hear The employee is frequently required to use hands to finger handle or feel and reach with hands and arms The employee is occasionally required to stand; walk; climb or balance; stoop kneel crouch or crawl andor smell Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus The employee must regularly lift and or move up to 10 pounds and occasionally lift andor move up to 50 pounds The work environment is indoors in a medical office and is generally quiet including sounds of medical equipment RECRUITMENT PRIVACY STATEMENT Notice to All Applicants Vivo Infusion posts all open positions on the Careers page of the company website httpsvivoinfusioncomcareers Applicants will never be asked to provide personal identification information eg SSN Drivers License Passport or financial information eg Banking Information during the application and Interviewing process We may request Contact details such as name address email address and phone number Employment history including previous employers and job titlespositions Background information including academicprofessional qualifications job qualifications education certifications or licenses details included in your CVresume transcripts and employment references Nominated references including their name contact details employer and job role Proof of your eligibility to work in the USDesired salary If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data please contact us at ********** or emailing InfoVivoInfusioncom

/OBJECTIVE The Service Coordinator is primarily responsible for providing exceptional customer service to our clients in an effort to ensure a high level of client satisfaction. The Service Coordinator is responsible for service schedules and technician allocation. They provide support by prioritizing incoming order requests, monitoring the work order board, coordinating installations, and ensuring order completion. ESSENTIAL FUNCTIONS ▪Manage all aspects of assigned dispatch board to ensure targeted service team utilization benchmarks and client project/service order target completion dates. ▪Answer client calls, emails, and correspondence in an appropriate and timely manner, and determine problem severity to establish priorities. Ensure prompt communications to clients (internal and external) on status information and estimated resolution times. ▪Proactively review and monitor the order board and email alerts to ensure timely and accurate client follow-up and resolution, proper process, and profitability. ▪Maintain assigned service team schedule, optimize change outcomes, and advise key stakeholders schedule status. ▪Provide support to Project Managers or Project Coordinators during development and implementation of project plans and timelines. ▪Prioritize and negotiate assignment of resources on project and professional service engagements. ▪Work closely with Service team for resource scheduling and to resolve disputed items or client concerns. ▪Work closely with Purchasing and Inside Sales teams to track product orders for installation. Regularly review open orders and follow up on outstanding items. ▪Develop and maintain relationships with internal and external clients. ▪Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪Perform other related duties as assigned. QUALIFICATIONS Education and Experience - An associate degree and 2 years of experience or equivalent experience. REQUIRED SKILLS 1.Proficiency with business collaboration tools such as MS Office applications and project management tools. 2.Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Must effectively listen to others. 3.Commitment - This is needed to see a project or task from start to finish. Must possess the ability to maintain the same energy and dedication throughout the project in an effort to learn, accomplish, and achieve despite difficulty, failure, and opposition. 4.Organization - Ability to use time, energy, and resources in an effective manner to achieve intended goals. 5.Relationships - Effective at building trust, finding common ground, having emotional empathy, and ultimately building good relationships with others. 6.Teamwork - The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome. 7.Time Management - Ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines. 8.Enthusiasm - Display excitement and a positive attitude towards work assignments, clients, and organization. 9.Flexibility - Adapt to changes in the work environment. Change approach or method to deal with difficult or unexpected situations while remaining calm. Have the ability to think quickly and articulate thoughts in an organized manner, even when unprepared. 10.Emotion Regulation - Ability to manage emotions, especially negative ones, to be able to think clearly and objectively, in turn to act accordingly. 11.Negotiation Skills - Ability to understand the other side's motivations with the goal to achieve a win-win resolution that is favorable, satisfies both sides, and maintains relationships for future interactions.

Our large retail client is in need of a Senior SAP Project Manager to lead an implementation. This is a long-term contract. Some (minor) travel required. Can work onsite or fully remote. Requirements Bachelor s degree in information technology, business administration, business management, computer science, or a related field. 10+ years of project management experience. Experience as a consultant is a must. SAP Expertise and Proficiency: Strong understanding and experience in SAP modules from a business standpoint. Depth of business knowledge: Must possess above-average business acumen, across an entire enterprise. Project and Program Management: Extremely big-picture focused, with impeccable documentation, communication and leadership skills. Proven track record in project planning, scheduling, budgeting, risk management, and resource allocation. Analytical Skills: Ability to analyze data and derive actionable insights to support decision-making processes throughout planning, execution, and reporting. Problem-Solving: A can do attitude with strong problem-solving skills to address issues that arise throughout the projects. Team Collaboration: Proven ability to collaborate effectively with cross-functional teams, including developers, business analysts, consultants, and other stakeholders, fostering a collaborative environment for project success. Communication: Ability to manage and align stakeholders' expectations, ensuring that project goals meet business objectives and stakeholder needs. Ability to present information effectively at multiple levels. End User proficiency in SAP S/4HANA. Implementation project management experience (at least 5 full cycles). Vivo is an equal opportunity employer. For immediate consideration, please include contact information with your application.