Vivo Inspire Remote jobs

Our large retail client is in need of a Senior SAP Project Manager to lead an implementation. This is a long-term contract. Some (minor) travel required. Can work onsite or fully remote. Requirements Bachelor s degree in information technology, business administration, business management, computer science, or a related field. 10+ years of project management experience. Experience as a consultant is a must. SAP Expertise and Proficiency: Strong understanding and experience in SAP modules from a business standpoint. Depth of business knowledge: Must possess above-average business acumen, across an entire enterprise. Project and Program Management: Extremely big-picture focused, with impeccable documentation, communication and leadership skills. Proven track record in project planning, scheduling, budgeting, risk management, and resource allocation. Analytical Skills: Ability to analyze data and derive actionable insights to support decision-making processes throughout planning, execution, and reporting. Problem-Solving: A can do attitude with strong problem-solving skills to address issues that arise throughout the projects. Team Collaboration: Proven ability to collaborate effectively with cross-functional teams, including developers, business analysts, consultants, and other stakeholders, fostering a collaborative environment for project success. Communication: Ability to manage and align stakeholders' expectations, ensuring that project goals meet business objectives and stakeholder needs. Ability to present information effectively at multiple levels. End User proficiency in SAP S/4HANA. Implementation project management experience (at least 5 full cycles). Vivo is an equal opportunity employer. For immediate consideration, please include contact information with your application.

Why Choose a Career with the AAA The Auto Club Group (ACG) You excel at interacting with others and providing a high level of customer service. You enjoy a job that keeps you busy but also one that provides for you and your family. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about its members and employees. Continue reading to see what our Insurance Customer Sales and Service Rep opportunities are all about! A Day in the Life of an Insurance Customer Sales and Service Rep: Our Insurance Customer Sales and Service Representatives provide service to internal and external customers in a customer-focused, high-volume, fast-paced sales call center environment. Insurance Customer Sales and Service Representatives explain product features and service advantages to existing and potential customers to promote and sell the various membership and/or insurance products and services to achieve sales production goals. In this role, you will also have the opportunity to: Provide price quotes on all insurance products that factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale. Rewrite and reinstate insurance policies according to underwriting and business rules. Complete membership and/or insurance applications, endorsements, and change forms (e.g., address change, etc.) as necessary. Accept & process payments at the point of sale. Make outbound follow-up calls to customers in response to questions or complaints. Correspond with and respond to inquiries from sales representatives, insureds, mortgage companies, and other sources regarding ratings, premiums, billing problems, and cancellations, as well as obtain and verify payments and other types of information. Provide efficient processing of customer policies, endorsements, and status and coverage changes. Assist agents in resolving technical and business-related issues. May assist other Customer Interaction Centers (e.g., Emergency Road Service, Claims, Membership, Travel, etc.) in servicing members and/or customers when necessary to ensure quality service goals are met. How we reward our employees: In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages: Hourly rates starting at $21.75/hour plus bonuses and sales incentives Overtime earning potential at time and a half the hourly wage Fully paid training Medical, dental, and vision benefits 401k with employer match Paid parental leave and adoption assistance Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program, and other professional development opportunities AAA Membership Discounts, perks, rewards, and much more $1,000 sign-on bonus for Licensed Property and Casualty Agents. **To qualify for the Sign-On Bonus, applicants must be new to ACG. Our Recruiting Team can provide additional details at the time of application** We are looking for candidates who have: Education High School Diploma or equivalent (GED) Experience Providing a high level of customer-focused service Navigating through a PC Windows environment, including accessing information from multiple applications Managing and navigating multiple sources of information and applying them as needed Performing monetary transactions (e.g., entering key data into the cash terminal, adjusting account balances, etc. Cross-selling Certifications / Licensure Current Property & Casualty Insurance license May be required to attain and maintain state membership licenses as appropriate by the department Preferred Qualifications College-level coursework, certification, or equivalent (i.e., relevant continuous learning) To prepare you for this exciting opportunity, we offer: Full-time paid training on Monday, January 5, 2026 Monday through Friday from 9:00 a.m. - 5:30 p.m. EST during training Monday through Friday, 12:30 p.m. - 9:00 p.m. and rotational Saturday, 9:30 a.m. - 6:00 p.m. EST after training Work Environment This is a remote call center position. Call Center employees to work remotely full-time. An exception to this would be in the case of connectivity or service level issues, in which employees would be required to report temporarily to a designated ACG facility (if located Interested in learning more? Apply Today! #LI-Remote #Appcast Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

The Customer Success Manager - IT is responsible for responsible for ensuring client success post-onboarding. This role involves managing and nurturing client relationships, ensuring contract profitability, client retention and driving increased wallet share. Tasks will involve a combination of pre-scheduled and ad hoc consulting in support of the client's business strategy. Success of this role is measured by managing to acceptable financial targets and customer satisfaction thresholds made part of key KPIs. ESSENTIAL FUNCTIONS: Develop and maintain business relationships with clients' key decision makers and act as a direct point of contact. Understand client's business strategy (including goals, objectives, and challenges) and proactively provide solutions and recommendations to drive their success. Conduct regular technical and operational meetings with clients to assess their satisfaction and identify areas of improvement. Assist clients with getting the most out of investing in Marco's services. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Participate in client technology steering meetings, acting as a trusted advisor providing guidance and insights on industry trends, best practices, and product enhancements. Internally knowledge share client strategies, initiatives, changes and assure documentation in internal tools is updated in a timely manner. Deliver Client Business Reviews to maintain a multi-year technology roadmap with a now, near, far execution strategy. Identify upsell and cross-sell opportunities to maximize client value and maximize revenue growth, including subscription and contract renewals. Participate in Marco project meetings regarding client projects in process. Assist in resolution of client issues and concerns in a timely and effective manner, escalating as necessary. Manage the required non-traditional work hours to meet job duties and responsibilities. Act in accordance with Marco policies and procedures as set forth in the employee handbook. Uphold Marco's business ethics by supporting Marco's vision, mission, and values. Exemplify the Gold Standard Experience through every interaction. Attend required company and departmental meetings. QUALIFICATIONS: Bachelor's degree; or equivalent combination of education and experience. Experience with service management concepts, systems testing, and evaluation methods (e.g. ITIL v4). Microsoft or Managed IT experience preferred REQUIRED SKILLS: Natural aptitude for outcome-based reasoning. Demonstrate excellent verbal and written communication skills with internal and external clients. Self-starter, ability to plan and implement sales strategy with limited supervision. Ability to thrive in a competitive, goal-driven environment. Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity. Ability to prioritize responsibilities and to operate with changing priorities. Demonstrate ability to work effectively and professional with all types of people and situations. Demonstrates a strong attention to detail to ensure accuracy and quality. Strong desire to collaborate and help others achieve sales success, anticipate their needs and take initiative to ensure positive sales outcomes. Proficient with business collaboration tools including Microsoft Office Suite, CRM and company specific programs. Pay Range: $51,962 - $80,541 annually + 15% quarterly incentive target The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

The Purchasing Supervisor is responsible for overseeing activities related to Purchasing and Order Fulfillment for all divisions navigating through multiple product lines. You will also provide supervision and direction to the various positions in the Purchasing team to ensure Marco's internal and external client's expectations and deadlines are met. ESSENTIAL FUNCTIONS: Provide daily supervision for the Purchasing team members to include: Coach and train team members. Be the first escalation point of contact to handle issues and involve manager as needed. Monitor team coverage, oversee personal time off approval, make sure back-ups are in place, and redistribute work to cover when others are out. Monitor staffing and equipment needs. Conduct performance reviews and make compensation recommendations. Handle disciplinary matters. Ensure Purchasing Agents consistently apply a supply chain mindset for purchasing decisions to include considerations for price, vendor options, turnaround time, back-end rebates, promos, etc. Supervise all sales order and purchase order processes including billing and fixed asset process and assist with resolving discrepancies and escalation. Coordinate part number maintenance, product cost, and resale price information including understanding state tax laws and various costing methods. Supervise and approve creation of all types of warehouse sites including supply and parts sites and assign resources to complete usage auditing. Actively participate and perform in acquisition related activities. Provide back-up to other Purchasing team members when they are out, including becoming cross trained in their areas. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry and sales and purchase order processes. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS: Bachelor's degree and 2 years of related experience; or equivalent combination of education and experience. REQUIRED SKILLS: Proficient with business collaboration tools including MS Office applications, Outlook, vendor software, and company specific programs. Superior oral and written communication skills with internal and external clients. Superior customer service skills - Enthusiastic, dedicated to the challenge of helping other people. Superior organizational and time/task management skills, the ability to prioritize tasks, and operate with changing priorities in a fast-paced work environment. Identify and resolve problems in a timely manner with minimal direction; Gather and analyze information skillfully. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Ability to create and maintain accurate and detailed reports. Cost Conscious - Conserve organizational resources. Function collaboratively as part of a client-oriented team; Work well in group problem solving situations. Self-starter with the ability to perform with little or no supervision. Strong ability to exercise independent judgment. Demonstrates strong focus on strategy, has a long-term plan for success. Possess a high degree of accountability by not only taking responsibility but also taking the next step to make it right. Applies supply chain thinking. Pay Range: $62,016 - $96,125 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

$20/hr We want to radically improve how we humans communicate with each other. Our first step at Ava is to empower 450M deaf and hard-of-hearing people to live in a fully accessible world. Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner - deaf since age 2 - Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV. Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier. Job Description Calling All Prospective Scribes For Ava Echo! Note: Please leave a note if you have experience with deaf accents so we can expedite & stage your application. Our Scribe Team is currently scouting talent for our upcoming service, "Ava Echo." Learn more below! "Echo" aims to serve all users in the Deaf Community Scribes work remotely, alongside AI-generated text, to correct captions for Deaf & Hard of Hearing (DHH) users in real-time. Our pilot project, Echo , will focus specifically on correcting text for DHH users with Deaf Accents. Qualifications For Echo Scribes, applicants: -Should be a CODA (strongly preferred) or have experience with spoken deaf accents -Must have a strong, demonstrated capacity to comprehend various spoken accents in English -Preferably have experience with ASL or various deaf dialects -Preferably have experience in the helping professions with proximity to DHH community *Please only apply if you possess the qualifications above Scribes at Ava: - Work from home 5-15 hrs/week, 1h-2h sessions at a time, primarily ~6AM-6PM PST - Are always on-time for our missions and are quite communicative & reactive - Are flexible and truly excited to be making the world a better place You could join the Scribe team if: 1) You type quickly and accurately on your keyboard. (Test how many wpm you type here: ****************************************** 2) You are savvy with technology and familiar using computers. 3) You have worked remotely before (6+ months), have a good Wifi connection and a quiet workspace 4) You are used to proactive and clear communication with people 5) You are a reliable person: if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you! We will consider you priority if: A) You have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning. B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week. So make sure to mention this along with your qualifications! Additional Information Interested? Please include the answers to the following questions in your cover letter with your application. What's the best word per minute (wpm) and accuracy percentage you scored on this typing test (3 tries max)? ***************************************** Are you available Mon-Fri 6AM-6PM PST? How many hours would you be available to work with us next week? Have you ever worked remotely for 6-months or more? How did you like it? Have you ever done transcription work before? If so, for what company and for how long? Write 10 adjectives that best describe you socially and professionally. What's the latest book you've read and your favorite thing about it? What's your favorite digital tool and why? Roughly how many meetings have you had to reschedule in the last 3 months? (We're not at 0 ourselves :)) Why are you interested in working for Ava? How did you hear about us? (article, friend, job site, etc.) All your information will be kept confidential according to EEO guidelines. *Note: Please read the listing thoroughly & answer all the questions listed. Applications without answers will be automatically rejected.

Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Virtual Travel Agents receive 100% backing from one of America's most trusted brands to include paid training Travel Partner Training Certifications provided Travel benefits for completing online training programs to include: Familiarization tours and cruises Membership to the International Airlines Travel Agent Network (IATAN) Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners ACG Travel's Premier Membership with American Society of Travel Advisors (ASTA) Preferred Partner Member benefits with industry leading partners ACG Travel Expertise Development Trip Program Program provides Travel Advisors with first-hand travel experience of ACG's strategic destinations and suppliers Company provided LEADS as well as the opportunity to sell to the existing membership base Excellent opportunities to build a career path:Pursue corporate leadership roles in the Distribution channel or elsewhere in the organization, such as: Travel Sales Leadership Field Sales Leadership Learning & Development Field Agent Support Vendor & Product Development Marketing A DAY IN THE LIFE of a Virtual Travel AgentThe Auto Club Group is seeking prospective Virtual Travel Agents engaged in selling travel to members and nonmembers utilizing professional selling skills. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members. Actively pursues opportunities to establish and strengthen customer relationships through selling and consulting Supports all ACG Branded Products and Services in a professional and service-oriented manner. Work is done predominately in a remote, home office environment Conducts business with clients primarily through videotelephony - Teams, Zoom, Skype, etc., to establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings Achieve assigned travel, membership, and credit card sales goals Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services Prepare complex and/or large scale domestic and international travel packages Complete reservations and advise clients regarding documentation requirements Make necessary travel arrangements (i.e., reservations, collect money, and process documents) Receive and champion customer concerns through to resolution Enter company travel sales data into CRM system in accordance with company guidelines Follow up post-travel to confirm client satisfaction while building sustainable relationships Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system Earn client business and loyalty by advising them on the best value, location, and mode of travel to meet their requirements and exceed expectations while building a trusted, mutually beneficial relationship Proactively re-engage past clients on an annual basis to discuss, plan and sell future bookings Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives May monitor travel system performance and notify management regarding concerns while suggesting ideas for improvements What it's like to work for The Auto Club Group: Serve our members by making their satisfaction our highest priority Do what's right by sustaining an open, honest and ethical work environment Lead in everything we do by offering best-in-class products, benefits and services ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable HOW WE REWARD OUR EMPLOYEESLayered Compensation Plan:This is a role for an innovative Travel Advisor who is excited about digital communications serving our 14 states, working together. This layered compensation consists of comm share, hourly pay and incentives.Leveraging a compensation package that will evolve as we continue to innovate. For this first phase we are modifying the FTA I commission share to go up to 45% for Preferred Supplier Bookings.” Unlimited Commissions Monthly Booking Bonus Quarterly New Hire On-Pace Bonus Base $15.00 per hour Average earnings $42,000 - $60,000 (base plus commissions) ACG offers excellent and comprehensive benefits packages:Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHORequired Qualifications:Education High school diploma or equivalent Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products Work Experience 2+ years Travel sales experience Successful candidates will possess: Strong interpersonal, customer relationship and communication skills Internet and social media savvy using internet sites for research and booking capabilities Consultative selling skills and managing the sales process while prospecting, qualifying, developing, and closing new travel, membership, and credit card business Ability to capture travel related information into the AAA ACG reservation/financial system Ability to anticipate member needs and recommend or refer additional AAA products and services Knowledge of Payment Card Industry Data Security Standards (PCI DSS) requirements Various travel packages, products, and services including preferred suppliers and products to match customers appropriately with the travel packages, products, and services best suited to meet their requirements and exceed their expectations Various travel systems to include airline reservation systems to book domestic/international air, car, and hotel, for example Travelport to book cruises, supplier websites to book tours and Agent Max to secure insurance Airline rules, regulations, and travel protection insurance Cancellation/change policies and penalties, World geography/language concerns/cultural concerns/events/holidays/currency Credit, debit, prepaid, mobile wallet, as well as Europay, Mastercard and Visa (EMV) chip and Personal Identification Number (PIN) credit card use while traveling Telecommunications, personal technology, and electrical power concerns while traveling Domestic and international travel requirements for disease control Travel safety and security best practices Work EnvironmentThis is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events. #LI-DH1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Why Choose a Career with the AAA The Auto Club Group (ACG) You are great at providing excellent customer service, organized and have an analytical mind. You enjoy a position that will keep you busy, provides you with variety every day and allows you the opportunity to grow professionally. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about their members and employees. Continue reading to see what our Emergency Roadside Service Field Representative opportunities are all about! A day-in-the-life of an ERS Field Representative - Must be able to commute to Milwaukee, WI. Our Field Representatives represent the interest of the Club within the contractor network, playing a critical role in the driving the adoption of AAA programs, facilitating performance across territories, and managing the overall satisfaction of members with ERS issues. ERS Field Reps travel across the network, visiting contractors to build relationships, discuss their performance, provide advice, and help contractors fulfill AAA programs that will enhance efficiency and increase member satisfaction. In this role, you will also have the opportunity to: Analyze metrics and determining where and when additional contractors are needed in a territory Screen and evaluate potential contractors; assessing and ensuring that facility requirements are met and a high quality of service will be provided Act in a consultant manner to represent the interests of the Club Facilitates filing and completion of all AAA contracts and requirements Orients new contractors with regard to AAA / ACG operations, procedures, performance metrics and compensation Coordinates training for employees of new contractors on procedures and member service expectations Enhances contractor business performance by conducting regular contractor visits to build relationships and reinforce AAA programs Monitors and reviews contractor Key Performance Indicators (KPIs) and ensures maintenance of automotive standards Manages costs per call, discussing potential reasons for high / low KPI scores and trends Develops and documents action plans to help contractors improve performance Adjusts contractor territories to optimize response times and coverage Manages contract renewal processes Provides recognitions for contractors exceeding goals and member expectations Resolves member complaints and claims received from member service representatives or other ACG staff Conducts investigations on high priority claims Conducts required mediation and arbitration necessary to ensure effective resolution Completes administrative duties related to providing elevated ERS assistance during emergency or challenging weather situations Files and maintaining relevant documentation pertaining to contractors Researches industry best practices, new developments and technologies Seeks opportunities to promote products and educate the public Coordinates contractor group meetings to gather feedback, discuss relevant issues or share best practices How we reward our employees: In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages: Annual salary starting between $56,014.00 and $74,600.00. Pay rate will be determined based on experience and may exceed starting rate. Fully paid training Medical, dental and vision benefits 401k with employer match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, rewards and much more We are looking for candidates who: Education Possess a High School Diploma or equivalent (GED) Experience Have 3 or more years of directly related automotive or customer service experience and past experience successfully coaching and developing others Have experience analyzing causes of problems based on financial statements and metrics, as well as, developing and recommending solutions Possess experience with communicating and advising facility owners, customers or members regarding standards, policies and procedures Experienced with resolving member/customer service issues Knowledge and Skills: Strong interpersonal and communication skills, including ability to build rapport and trust, understand different personalities and strengths in others, and modify approach accordingly. Complaint management, negotiation and conflict resolution skills. Ability to review a business situation and using financial data/metrics, develop strategies and implement plans to support a successful business model. Working knowledge of Microsoft applications (e.g. Word, Excel, PowerPoint) Automobile maintenance and operation Certifications / Licensure Valid state driver's license and excellent driving record without physical restrictions preventing driving during day or night hours or for extended periods of time Able to successfully pass DOT physical / certification process Preferred Qualifications Bachelor's degree in Business Administration, Accounting, Communications or a related field Technical training in automotive repair and previous experience in the automotive industry Work Environment Frequent travel required (up to 75% of work time) with exposure to road hazards and temperature extremes. Interested in learning more? Apply Today! #Appcast Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

The Marlin Alliance is seeking a skilled Power Platform Developer to provide client support to our Navy client. This is a fully remote position, but applicants must have the ability to obtain a DoD Secret Clearance. Responsibilities: Design and implement intermediate to advanced Microsoft 365 (M365) Power Automate workflows to meet evolving client needs. Develop and deploy custom Power Apps to address business challenges and improve processes. Build and maintain Power BI dashboards for data visualization and decision support. Provide expert troubleshooting for workflow issues and recommend Power Platform solutions. Deliver virtual demos, training sessions, and documentation for developed solutions. Use advanced Excel capabilities to generate reports and perform data analysis for resource tracking. Support the client s customized M365 Teams environment to facilitate collaboration and deliverables. Required Qualifications: Active or ability to obtain a DoD Secret Clearance. Bachelor s degree in Computer Science, Business Administration, or 2 4 years of relevant experience. Hands-on experience with Power Automate, Power Apps, and Power BI. Strong understanding of Microsoft 365 applications (Excel, Teams, and SharePoint). Exceptional communication and problem-solving skills. Preferred Qualifications: Experience working with Dataverse for advanced app development and data storage. Knowledge of RPA tools (e.g., UiPath). Familiarity with Tableau for advanced data analysis and visualization. Active FlankSpeed account or prior experience supporting Navy clients. Work Environment and Mental/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions, absent undue hardships. Must be able to perform work in a stationary position at a minimum of 50% of the time. Must have the ability to operate computer and other office productivity machinery consistently during work hours. Must have the ability to communicate and exchange information and ideas in an in-person or virtual setting through the use of online tools and available communication mediums. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position as deemed necessary Job Classification: Associate II $100K - $130K Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities .

Job Title: IT Support Specialist - Connectivity Support Work Type: Primarily Remote - Some travel to sites as needed Location: MUST be local to one of the following: Seattle, Portland, Los Angeles, Phoenix, Detroit, Indianapolis, Charlotte Period: Appx. 6 months starting 09/09/2024 - potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 - $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: Monitor e-mail, web and phone intake channels to respond to customer inquiries Answer product related questions including implementation and troubleshooting Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: Associates degree in IT-related fields Minimum of 3 years of experience Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files Competent in cloud network and server utilization practices Proficient in cybersecurity practices Familiar with common firewall resolution practices Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical Ability to leverage and/or engage others to accomplish tasks and projects Multitasks, prioritizes and meets deadlines in a timely manner General understanding of sales, customer service and consulting functions Strong organizational and follow up skills Excellent verbal and written communication skills and attention to detail Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner Familiarity with Salesforce CRM Previous experience in medical facilities, with customer facing support

As a Senior Systems Engineer, you will be responsible for implementation and escalation support of new Marco products during pilot and test market launch. You will maintain security standards and baselines. This position will take direction from the teams System Architect and provide mentorship to junior team members. You will build low touch support models and provide guidance within the team on best ways to operationalize and support new products. ESSENTIAL FUNCTIONS: Implement and maintain new Marco products that are consistent, optimized for client experience, overall performance, and supportability. Perform implementations and or migrations of clients' existing data and applications into Microsoft 365 and Azure environments. Perform system and application testing. Provide technical support to new Marco clients during onboarding process. Perform service engagements for existing clients. Review customer hosted applications and systems and make recommendations for improving design. Assist in defining and implementing baselines and standards. Maintain client documentation. Provide remote escalation support for client issues that are complex and not tier II resolvable. Create and maintain standard templates, images, policy, and automation that will aid in a consistent and rapid deployment and support of client environments. Research, test, and recommend new tools and products to enhance the offering. Develop and document processes and procedures that can be followed to support the new product offering. Administer cloud integrated management solutions such as Cloud Backup, MDR, etc. Stay up to date with relevant state-of-the-art technology, equipment, and/or systems. Participate in on-call rotation and after hours work as required. QUALIFICATIONS: Bachelor's degree and four years of relevant experience; or equivalent combination of education and experience. Current vendor or industry recognized certifications in Microsoft 365 or Microsoft Azure Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS: Expertise in Microsoft M365/Azure. Expertise with two or more of the following: Microsoft server and desktop environments Patch management Email architecture Backup technologies Vulnerability management Network architecture Proficiency with common scripting and automation languages, such as PowerShell or Python. Knowledge of common security frameworks and controls including NIST CSF and CIS CSC. Proficient understanding of common technologies and best-practices architectures, such as Microsoft Active Directory, Microsoft Azure, EDR, and firewalls. Knowledge of service management concepts for IT and/or security operations and related standards. Proficiency with business collaboration tools such as Microsoft Office applications. Demonstrates attention to detail. Exceptional organizational and time/task management skills. Self-starter with the ability to perform with little or no direct supervision and takes initiative to improves processes. Excellent communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization. Treats people with respect; Works with integrity and ethically; Upholds organizational values. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality Pay Range: $79,212 - $122,779 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position; however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

As a Business Automation Consultant, you will work directly with clients to guide them through their digital transformation journey. Your focus will be on interviewing stakeholders across all levels of the organization, analyzing existing processes, identifying automation opportunities, and designing streamlined workflows. The ideal candidate will bring a strategic mindset, strong interpersonal skills, and deep experience with process automation, particularly with Microsoft Power Automate. ESSENTIAL FUNCTIONS: Conduct in-depth interviews with senior leadership, managers, and frontline employees to gain a comprehensive understanding of current processes, challenges, and automation potential. Analyze, document, and map existing workflows to identify inefficiencies and areas for improvement. Design new and enhanced workflows that leverage Microsoft Power Automate to drive efficiency, improve accuracy, and reduce manual efforts. Create strategic roadmaps and recommendations for process optimization and automation that align with clients' long-term business objectives. Serve as a trusted advisor to clients, providing expertise on digital transformation, change management, and the benefits of automation. Collaborate with technical teams, including Power Automate Engineers, to ensure seamless implementation and integration of automation solutions. Monitor and assess the impact of newly implemented workflows, gathering feedback to refine and optimize automation efforts continually. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. ESSENTIAL FUNCTIONS: Bachelor's degree in Business, Information Technology, or a related field; MBA or relevant advanced degree is a plus. 7+ years of experience in digital transformation, process improvement, or related roles, with a strong understanding of automation technologies and methodologies. REQUIRED SKILLS: Proven experience in business process analysis and design, with expertise in identifying and implementing automation solutions using Microsoft Power Automate or similar platforms. Excellent interviewing and communication skills, with the ability to engage effectively with stakeholders at all organizational levels. Strong documentation skills, with experience creating clear and actionable process maps, workflows, and project roadmaps. Strategic thinker with a deep understanding of change management principles and the ability to drive adoption of new processes and technologies. Microsoft certifications, particularly related to Power Platform or Process Automation, are a plus. Strong instructional design skills and familiarity with LMS platforms. Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI Pay Range: $107,701 - $172,322 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

Applicant Privacy Notice Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world's assets on one open, programmable blockchain platform. Join the AvaCloud team at Ava Labs as a Senior Technical Product Manager. AvaCloud is revolutionizing how businesses launch, manage, and scale using Avalanche L1s and web3 technologies, making blockchain simple, powerful, and accessible. We've already empowered leading organizations like J.P. Morgan Kinexys, FIFE, and Nexon's MapleStory to bring innovative products to market, and we're just getting started. In this pivotal role, you will be instrumental in shaping the strategy, execution, and growth of the AvaCloud product suite. This involves navigating the rapidly evolving blockchain ecosystem to identify trends and opportunities that AvaCloud can address. Success requires confronting challenges directly, continuously seeking feedback for personal and product improvement, and motivating your team with excitement and engagement around the problems being solved. WHAT YOU WILL DO Drive the strategy, design and execution of products within the AvaCloud suite of solutions. Collaborate with engineering, business development, marketing to establish a shared understanding of the product vision with impactful business outcomes. Research and dissect product markets and customers Identify market opportunities to build product vision and strategies Work closely with engineers and other cross-functional teams to manage product milestones and delivery Execute efficiently in a fast-paced, fluid start-up environment where change is constant and creativity is a must WHAT YOU WILL BRING 7+ years of technical product management in fintech, blockchain or cryptocurrency businesses 2+ years managing day-to-day technical/design direction for large rapidly scaling systems and platforms A deep understanding of web3 infrastructure, explorers, bridges, defi platforms and traditional payments Experience driving B2B and or B2B2C software products and/or features through the full product life cycle Experience creating strategic roadmaps with internal collaborators (engineering, ux/ui, sales, customer support, finance and/or marketing) Experience leading product vision, go-to-market strategy, and design discussions Strong ability to interpret research/data and dissect industry trends Can easily translate technical concepts into non-technical terms and vice versa Experience working with and/or building developer tools including APIs and SDKs Management consulting background is a plus Nice to Haves Technical understanding of blockchains Engineering experience Start-up experience Salary Range: $155,904 to $194,880 ( **This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location. NYC metro candidates are required to be in office 2-3x/week, with exceptions.) #LI-Remote #LI-RP1 WHY AVA LABS? If you've ever thought about joining an early stage Web3 company - this is it! We're a global, world-class team of experts in computer science, economics, finance, marketing, and law with offices in New York City and Miami. We're highly passionate about Web3 and redefining the way people build and use finance and decentralized applications of all kinds. The company received early-stage funding from Andreessen Horowitz, Initialized Capital, and Polychain Capital, with angel investments from Balaji Srinivasan and Naval Ravikant. Join us and be a pioneer in a new technology that will have implications across a range of verticals such as finance, gaming, investing, collectibles, among many others. Ava Labs is committed to diversity in the workplace and we're proud to be an Equal Opportunity Employer. We do not hire on basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided on the basis of qualifications, merit, and business need.

Reports to (job title): Retail Sales Leader Description Primary Duties and Responsibilities (details of the basic job functions): Responsible for the sale of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch location: Uses sales techniques and product knowledge to identify customer-specific needs with a primary focus of generating new business sales, and growing ACG's overall insurance book of business. May support escalated service and/or retention of existing insureds. Effectively overcomes objections to close the sale and/or retain the insured. Required to meet/exceed individual established sales targets annually. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. Supervisory Responsibilities (briefly describe, if applicable, or indicate None): none II. Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High School diploma or equivalent. Current Property & Casualty Insurance Sales license Current Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Experience: 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Knowledge and Skills: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. III. Preferred Qualifications Two years of professional sales experience in an insurance environment or related industry (i.e., financial/banking). College level coursework preferred. IV. Work Environment Works primarily in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events. Ability to work from remote/virtual environment with supervisor approval. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Our client, a leader in technology, is looking for a visual designer to help design their public facing website. This person will have a significant impact on shaping the identity of the Design organization within the company. This is a 6 month contract, with the possibility of extension with the option of being fully remote. Responsibilities Collaborate closely with cross-functional teams to understand the objectives and goals of the website redesign project. Create a captivating and cohesive visual design for the website that resonates with the target audience. Use Style Guides and Design System for all visual design, aligning with the client s brand identity. Ensure the website is responsive and accessible, providing an optimal user experience across various devices and accessibility requirements. Deliver high-quality design assets and deliverables within defined timelines and project requirements. Understand user and stakeholder needs, industry best practices, and emerging trends in website design. Develop wireframes, prototypes, and visual designs that demonstrate a keen eye for aesthetics, layout, typography, and color theory. Collaborate with UX content strategists and web developers to ensure seamless integration of design elements and functionality. Implement responsive design principles to create an engaging and user-friendly experience across desktop, tablet, and mobile devices. Incorporate accessibility standards and best practices to ensure the website is inclusive and accessible to all users. Use industry-standard design tools (such as Adobe Creative Suite, Sketch, or Figma) to create and iterate on design concepts efficiently. Requirements 4+ years of experience as a Visual Designer. Understanding of the UX domain Figma experience Digital Agency experience, designing websites for both consumer and enterprise Nice to have Prior experience as a lead is a plus. Hands-on experience with AEM or CMS is a plus. Expected hourly pay range Fair Market rate Exact compensation may vary based on skills, experience, and location. About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People!

Applicant Privacy Notice Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world's assets on one open, programmable blockchain platform. We are looking for a Senior Software Engineer to join our Crypto Custody team. Our team is responsible for designing, developing, and scaling secure, high-performance blockchain and crypto wallet products for Ava Labs and our ecosystem partners. This role is an integral part of our technical leadership group-pioneering cutting-edge solutions, building modular and scalable crypto wallet infrastructures, and ensuring the highest standards of security. Innovate & Architect: Design, develop, and maintain crypto wallet systems using TypeScript, Node, & REST API, & Go. Pushing to advance the client application experience Architect modular, scalable backend systems with an unwavering commitment to security and performance Collaborate Across Teams: Work closely with Partners to optimize configurations and setups for Ava Labs products Provide technical guidance across Business Development, Product, Security, Finance, and Engineering teams Drive Product Advancements: Assess opportunities and recommend solutions tailored to client needs Establish architectures and systems that ensure mass adoption of Ava Labs products while maintaining top-tier security Exhibit Extreme Ownership: Demonstrate an independent, driven mindset that thrives on taking initiative without being micromanaged Take full responsibility for delivering high-quality, secure backend solutions while continuously embracing challenges, learning, and pushing boundaries to drive product excellence WHAT YOU WILL BRING API & data ownership: designed/operated REST APIs, modeled data (Postgres/SQLite), and built real-time features (WebSockets/webhooks) with strong DX and documentation. Infrastructure Exposure (Basic Kubernetes (K8), Docker, CI/CD, Cloudflare) Experience with Github Actions, as well as developing microservices architecture Security-first mindset: collaborate effectively with Security/Compliance; manage secrets; build auditability and observability into the product. Prior senior-level engineering experience in a blockchain, DeFi, or crypto organization Deep understanding of both UTXO and account models, state management, consensus mechanisms 5+ years of hands-on engineering experience delivering features across Backend and Fullstack (TypeScript/Node) Leadership & Independence: A self-driven, independent mindset with extreme ownership over your work and outcomes Thrive in an environment where you are empowered to take initiative and work autonomously without being micromanaged Excellent problem-solving skills and a proactive approach to overcoming technical challenges Customer Focus: A user-centric approach to designing and launching high-quality products that fuel the growth of the crypto economy Proven ability to empathize with customer challenges and translate those insights into actionable development priorities NICE TO HAVE Experience or familiarity integrating services with Go Familiarity with multi-party computation (MPC) protocols Familiarity with React Salary Range: $158,440 to $198,050 ( **This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location. NYC metro candidates are required to be in office 2-3x/week (with exceptions)). #LI-Remote #LI-MM1 WHY AVA LABS? If you've ever thought about joining an early stage Web3 company - this is it! We're a global, world-class team of experts in computer science, economics, finance, marketing, and law with offices in New York City and Miami. We're highly passionate about Web3 and redefining the way people build and use finance and decentralized applications of all kinds. The company received early-stage funding from Andreessen Horowitz, Initialized Capital, and Polychain Capital, with angel investments from Balaji Srinivasan and Naval Ravikant. Join us and be a pioneer in a new technology that will have implications across a range of verticals such as finance, gaming, investing, collectibles, among many others. Ava Labs is committed to diversity in the workplace and we're proud to be an Equal Opportunity Employer. We do not hire on basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided on the basis of qualifications, merit, and business need.

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

Job Description Job Title: Regulatory Windchill Coordinator Period: 08/02/2024 to 12/31/2024 - possibility of extension Hours/Week: 40 hours Rate: $40-$45/hour (Hours over 40 will be paid at Time and a Half) Contract Type: W-2 Scope of Services: The Regulatory Windchill Coordinator provides vital support to the Regulatory Affairs team by validating Global Regulatory Library (GRL) approval record metadata. This position involves collaboration with the Medical Device division, Supply Chain Group, Regulatory Affairs, Clinical, and Customer Service teams to facilitate the market release of products using the SAP/PLM system. Responsibilities include creating shipping licenses, conducting compliance checks, and performing clean-up tasks. The preferred candidate will understand EUMDR (European Medical Device Regulations) to ensure compliance. The role requires strong communication skills, both verbal and written, to effectively work with various partners and customers. Role, Responsibilities, and Deliverables: Data Analysis: Gather and analyze data using Excel pivot tables and VLOOKUPs. Regulatory Records Management: Use Windchill application to pull regulatory approval records for assigned countries, create Excel tracking sheets, and validate metadata. Metadata Validation: Leverage tracking sheets and templates to identify discrepancies in metadata fields such as approval dates, expiration dates, models, legal manufacturer, manufacturing facilities, and certificate numbers. Windchill Updates: Update Windchill fields to match approval records and ensure consistency with GRL naming conventions. Communication and Clarification: Identify and resolve discrepancies in approval records by communicating with in-country affiliates. Report any issues such as expired approval records, incorrect approvals, or missing models. Compliance Checks: Conduct compliance checks and work with logistics partners and customers to ensure regulatory adherence. Qualifications: Education: High school diploma required. Excellent problem-solving, communication, organization, and data analysis skills. Proficiency in Excel, including pivot tables and VLOOKUPs, is essential. Ability to prioritize daily tasks and maintain flexibility to adapt to changing priorities. Capability to work both independently and as part of a team. Ability to follow instructions and work with a mentor. Experience in project management and customer service is preferred. Understanding of EUMDR (European Medical Device Regulations) for compliance purposes. Experience with SAP/PLM systems and regulatory approval processes.

Job Title: Customer Care Center Trainer Duration: 1-Year Contract (Temp-to-Hire) Pay Rate: $29.00 - $40.00/hr (W2 only) Work Authorization: Must be authorized to work in the U.S. - No C2C or sponsorship Position Overview We are seeking an experienced Customer Care Center Trainer to deliver engaging in-person, virtual, and e-learning training to both new hires and existing staff within the Customer Care Center (CCC). This role supports the growth and development of Customer Care Center Management, Operations Support, and Customer Service Representatives by delivering training on call management skills, business processes, technology enhancements, customer information systems (CIS/DIS), and regulatory procedures. The Trainer will be responsible for evaluating trainee readiness, providing coaching, and ensuring a smooth transition from training to production. This is a dynamic role for someone passionate about instructional excellence, employee development, and fostering a culture of continuous learning. Key Responsibilities Deliver structured training programs for Customer Care Center staff across multiple formats (classroom, virtual, e-learning). Provide onboarding training for new hires and ongoing training for existing staff, ensuring alignment with business processes and standards. Monitor, track, and report trainee performance, including test scores, attendance, and behavioral observations. Conduct one-on-one coaching sessions, assessments, and on-the-job training activities. Collaborate with management, Quality Assurance, and Operations Support teams to identify training needs and implement solutions. Maintain accurate training records for all CCC employees. Continuously improve training programs using participant feedback and performance metrics. Support the development of job aids, call scripts, and process documentation. Manage classroom engagement, address distractions, and resolve technical issues during training sessions. Participate in training needs analysis to address performance gaps. Required Qualifications High School Diploma or equivalent. Minimum 3 years of training or facilitation experience. Strong verbal, written, and interpersonal communication skills. Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Teams. Knowledge of adult learning and behavior change methods. Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Strong problem-solving skills with the ability to recommend and implement training solutions. Ability to travel as needed. Preferred Qualifications Bachelor's degree in Communications or related field. Course design and development experience. Familiarity with e-learning software such as Adobe Captivate. Professional training certification.

Our client, in the hospitality industry, is looking for a Senior Network Engineer, Cloud & Datacenter, for a fully remote, long-term contract engagement. The Senior Network Engineer will be responsible for designing efficient and optimal networks, including local area networks (LANs), wide area networks (WANs), the Internet, intranets, cloud computing virtual networks, software defined networks, and other data communications systems. This position specifically focuses on the design of the network in both physical deployments in PoP/co-location sites to connect to cloud networks as well as cloud-based implementation of virtual network infrastructure in public clouds like AWS and Azure with an emphasis on traffic orchestration and security to and from data centers, customer-facing sites, partners, and vendors. Responsibilities As part of a high performing team of network technologists, the Senior Network Engineer: Engages in technical workgroups, and makes decisions on complex and high-risk issues. Performs research, analysis, design, creation, and implementation of infrastructure systems to meet current and future user requirements. Is accountable for establishing cross team relationships and partnering with all business disciplines, other teams, outsourcing vendors, and external suppliers to define and implement the Datacenter PoP Network roadmap. Engages to define and support service delivery and operational support standards for datacenter and cloud networks Partners with global technology peer teams to meet service level requirements and resolve service delivery issues across the portfolio. Requirements Bachelor s degree in Computer Science or related technical field experience/certification 10+ years experience as a Network Engineer with 7 or greater years in a hands-on role that implements engineering standards, documenting engineering designs, and participating in project cutovers. 7 years experience in an IT infrastructure lead role that include: Implementation of WAN, LAN, and datacenter networks with a focus on mission-critical, highly available, customer-facing applications and services Technical expertise in common routing protocols (e.g., OSPF, BGP), IPv6, VPN, etc. across a global WAN backbones and distributed datacenter platforms Technical knowledge in ancillary network areas like DNS, NTP, and Network Tools & Management as well as advanced networking disciplines of software-defined networks (SDN), spine & leaf designs, load balancing, and security design (next-gen firewalls, intrusion detection, and prevention),. Expertise in setting up virtual private clouds in public cloud infrastructure such as Amazon Web Services, Microsoft Azure, Alibaba Cloud, or Google Cloud Platform Experience with designing and engineering physical network connectivity to and virtual network infrastructure within public cloud providers utilizing technologies such as AWS Direct Connect, Azure ExpressRoute, Google Dedicated Interconnect, or Oracle FastConnect Understanding of legacy networking routing protocols and the interaction with cloud interconnects Technical knowledge and experience with telco and ISP networks, ensuring diversity and managing availability Demonstrated experience in delivering written documents detailing network solutions and diagrams 5+ years experience with high availability planning, component redundancy design and implementation Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams Strong attention to detail with an ability to operate effectively across multiple priorities Ability to work non-standard hours during change implementations Willingness to travel +/- two days per quarter to east coast headquarters. Nice to Have Advanced Degree (e.g., MS, PhD) in Computer Science or other technical discipline or MBA, preferably with a focus on technology 10+ years experience managing large, globally distributed network architecture, engineering, and/or operations teams and leveraging next-generation network designs and technologies to support large-scale deployments Proven track record of driving transformation in network technologies, tools, and processes through a data-driven continuous improvement methodology Demonstrated experience in improving security, stability, reliability, performance, and agility of complex enterprise networks Strong understanding of network infrastructure automation, instrumentation, and monitoring platforms and the emerging technologies in this area Proven experience leading highly effective technical teams through major technology and organizational change Proven experience re-engineering complex Internet-based network designs to optimize for services and applications that are sensitive to network turbulence (e.g., latency, jitter, loss) Proven experience driving operational performance through defining and enforcing Recovery Time Objective (RTO) and Recovery Point Objective (RPO) Service Level Agreements (SLAs) Experience driving and/or significantly participating in vendor RFPs for network products (e.g., hardware, software, tools, telco, services) Experience managing or working in the services sourcing and/or ITO or LSP field Certification in network and/or security technologies (e.g., CCIE, CCNP, CISSP, etc.) Experience in researching emerging technologies and trends, standards, and products and synthesizing into clear technology roadmaps and strategies Strong influencing skills and an ability to overcome barriers while driving change Expected hourly pay range $70 - $80 Exact compensation may vary based on skills, experience, and location. About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People!