Vocational case manager job description

Eliot is currently seeking a Forensic Vocational Case Manager for the new Lowell Forensic Program for Assertive Community Treatment (PACT) Team.. The ideal candidate will have an understanding of the unique needs and history/background of the population and have the ability to develop and maintain clear and therapeutic boundaries. A proven experience in community-based work with adults with severe and persistent mental illness are a must.

PACT is an evidenced based multidisciplinary outreach mental program that serves adults with serious and persistent mental illnesses in the community. PACT staff work as a team to collaborate with consumers to develop treatment interventions that assist them in their recovery process.
Responsibilities:


Assist consumers in being fully integrated in their communities by supporting them in the use of community resources, encouraging them in establishing memberships within their communities, and reducing stigma within the community through education. Provide and maintain therapeutic boundaries and a professional relationship with consumers. Actively take part in supervision, staff meetings, in-services and trainings as required or determined by supervisor. Act as Liaison between the courts and correctional facilities. Deliver and monitor consumer medications in accordance with Agency, DMH and DPH regulations, policies and procedures. Ensure the maintenance and accuracy of all documentation and administration. Transport consumers to required court mandated treatment, probation/parole appointments, work sites, meetings, daily activities, appointments, as needed. Follow all motor vehicle rules and regulations when driving consumers. Participate in Daily Organizational Meeting (DOM) in accordance with Eliot policies and PACT standards. Includes completing progress notes prior to the DOM for every consumer contact and collateral contact in the format indicated by policy. Document daily progress notes for all contacts with each consumer in accordance with Eliot Policy and PACT fidelity standards. Perform shift management as assigned by the Team Leader in accordance with Eliot policies and PACT standards. Act as a primary case manager to 7-15 consumers in accordance with Eliot's policies and PACT standards.



Qualifications:



Requires a BA/BS in field of psychology, criminal justice or related field with at least two years of experience working with justice involved individuals. Ability to develop relationships with employers, provide job coaching, job support, job development, job skills, local schools and access to benefits. Possess knowledge of state vocational services, impact of work on public benefits, accessing educational services and accessing competitive employment. Ability to work a flexible work schedule contingent upon program needs. Ability to work effectively in a fast-paced environment with periods of high stress.


Schedule:

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized
racial identities from actualizing their full employment potential, assuming leadership roles, or
from fully engaging at all levels in the workplace.

*Eliot mandates COVID-19vaccinationsforemployees, please discuss the requirements with the hiring manager during the interview process.

Founded in 1935, the Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. For over 85 years, we've developed scalable, innovative, and potentially disruptive solutions to some of society's most pressing needs. We provide educational services, vocational training in high-growth labor industries, behavioral health services, and skill-building programs to every age group, all of which are meant to help people achieve long-term self-sufficiency.

We are committed to improving the economic and social well-being of the impoverished and disadvantaged. Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth .

A DAY IN THE LIFE OF A VOCATIONAL REHABILITATION CASE MANAGER

As a Vocational Rehabilitation Case Manager in human services, you are responsible for developing trustworthy relationships with our clients to monitor their engagement and progress in preparing for and obtaining employment. You communicate with external providers to ensure our customers are making meaningful progress toward employment as well as conduct outreach with customers to encourage engagement and participation in provider activities.

Using your exceptional attention to detail, you review administered assessments, develop detailed individual responsibility plans (DIRPs), and help our customers overcome any barriers preventing them from achieving employment goals. Additionally, you coordinate multiple activities as outlined in our customer's DIRPs as well as help them identify appropriate activities, resources, and support systems. To help customers achieve their goals, you assist them with capturing and recording employment information as well as working toward and obtaining promotions or salary increases.

You also diligently verify and report customer milestone achievements and provide counseling, intervention, or program action planning as needed for continuous improvement. Using a learn-by-doing approach, you guide customers through service planning and delivery as well as assist with job readiness training, searches, retention, and additional educational services. You document all activities, participation, compliance, and employment progress using our electronic case management (ECM) systems. Your social work responsibilities also include compiling data for reports, including customer timesheets, placement information, and retention records.

You also constantly seek out and participate in new ways to improve at your job, such as training, conferences, or certification programs. Being in a position that has such a positive impact on the lives of others brings you great fulfillment, which is why you thrive in this counseling position with our nonprofit!

QUALIFICATIONS FOR A VOCATIONAL REHABILITATION CASE MANAGER

• Bachelor's degree in social work, social services, counseling, business administration, or a related field from an accredited school
• 3+ years of experience in vocational rehabilitation, case management, or a related field
• Excellent customer service skills

Bilingual in Spanish would be a plus but multiple factors will be taken into consideration. Do you have excellent verbal and written communication skills? Can you handle confidential information with discretion? Are you highly organized and attentive to detail? Can you effectively prioritize tasks while demonstrating good time management? Do you work well both independently and in a collaborative setting? If yes, you might just be perfect for this case management position in social work using your counseling skills for our nonprofit!

WORK SCHEDULE FOR A VOCATIONAL REHABILITATION CASE MANAGER

This full-time case management position in human services works the day shift during business hours .

ARE YOU READY TO JOIN OUR HUMAN SERVICES TEAM?

If you feel that you have the right social work and counseling expertise for this case management job with our human services nonprofit, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!

Location: 20001

Job Posted by ApplicantPro

Eliot is currently seeking a Forensic Vocational Case Manager for the new Lowell Forensic Program for Assertive Community Treatment (PACT) Team.. The ideal candidate will have an understanding of the unique needs and history/background of the population and have the ability to develop and maintain clear and therapeutic boundaries. A proven experience in community-based work with adults with severe and persistent mental illness are a must. PACT is an evidenced based multidisciplinary outreach mental program that serves adults with serious and persistent mental illnesses in the community. PACT staff work as a team to collaborate with consumers to develop treatment interventions that assist them in their recovery process.
Responsibilities:

+ Assist consumers in being fully integrated in their communities by supporting them in the use of community resources, encouraging them in establishing memberships within their communities, and reducing stigma within the community through education.

+ Provide and maintain therapeutic boundaries and a professional relationship with consumers.

+ Actively take part in supervision, staff meetings, in-services and trainings as required or determined by supervisor.

+ Act as Liaison between the courts and correctional facilities.

+ Deliver and monitor consumer medications in accordance with Agency, DMH and DPH regulations, policies and procedures. Ensure the maintenance and accuracy of all documentation and administration.

+ Transport consumers to required court mandated treatment, probation/parole appointments, work sites, meetings, daily activities, appointments, as needed. Follow all motor vehicle rules and regulations when driving consumers.

+ Participate in Daily Organizational Meeting (DOM) in accordance with Eliot policies and PACT standards. Includes completing progress notes prior to the DOM for every consumer contact and collateral contact in the format indicated by policy.

+ Document daily progress notes for all contacts with each consumer in accordance with Eliot Policy and PACT fidelity standards.

+ Perform shift management as assigned by the Team Leader in accordance with Eliot policies and PACT standards.

+ Act as a primary case manager to 7-15 consumers in accordance with Eliot's policies and PACT standards.

Qualifications:

+ Requires a BA/BS in field of psychology, criminal justice or related field with at least two years of experience working with justice involved individuals.

+ Ability to develop relationships with employers, provide job coaching, job support, job development, job skills, local schools and access to benefits.

+ Possess knowledge of state vocational services, impact of work on public benefits, accessing educational services and accessing competitive employment.

+ Ability to work a flexible work schedule contingent upon program needs.

+ Ability to work effectively in a fast-paced environment with periods of high stress.

Schedule:

Eliot is committed to identifying and dismantling barriers that prevent people with marginalizedracial identities from actualizing their full employment potential, assuming leadership roles, orfrom fully engaging at all levels in the workplace.

*Eliot mandates COVID-19 vaccinations for employees, please discuss the requirements with the hiring manager during the interview process.

Qualifications

Skills

Preferred

+ Communication Skills: Expert

+ Computer Software Skills: Expert

+ Experience with population: Expert

Education

Preferred

+ Bachelors or better in Social Work

Licenses & Certifications

Preferred

+ MA DRIVER'S LICENSE