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Vocational case manager skills for your resume and career

Updated January 8, 2025

2 min read

Quoted experts

Dr. Thomas Dearden Ph.D.,

William Weston

Below we've compiled a list of the most critical vocational case manager skills. We ranked the top skills for vocational case managers based on the percentage of resumes they appeared on. For example, 32.5% of vocational case manager resumes contained rehabilitation as a skill. Continue reading to find out what skills a vocational case manager needs to be successful in the workplace.

15 vocational case manager skills for your resume and career

1. Rehabilitation

Here's how vocational case managers use rehabilitation:

Provided vocational rehabilitation supervision to adolescents and adults
Provided full spectrum of educational/vocational rehabilitation services.

2. Transferable

Here's how vocational case managers use transferable:

Utilized Open Options computer software system for performing Transferable Skills Analyses and coding client jobs within DOT system.
Completed Labor Market Surveys to identify potential jobs within individual's transferable skill range.

3. Insurance Carriers

Here's how vocational case managers use insurance carriers:

Program Development, Medical and Vocational Claims Management with workers compensation insurance carriers.
Assist Injured Workers in completing forms required of Insurance Carriers as part of the California Worker's Compensation Program.

4. Vocational Training

Here's how vocational case managers use vocational training:

Connected program participants as appropriate to Goodwill's vocational training and employment programs to increase success in obtaining and retaining employment.
Developed and taught vocational training curriculum to increase individuals' vocational skills to pursue employment in the community after discharge.

5. Vocational Rehabilitation

Vocational rehabilitation stands for a set of services that aim to restore individuals with disabilities to their optimal mental, physical, vocational, economic, and social ability. Some of the programs include refresher courses, vocational assessment and evaluation, career counseling, on-the-job training, etc.

Here's how vocational case managers use vocational rehabilitation:

Transferred with vocational rehabilitation to counselor position
Determined eligibility for vocational rehabilitation services.

6. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how vocational case managers use mental health:

Provided training and supervision to adults with mental health and development disabilities.
Maintained close interdepartmental relationships with social service staff, transitional housing, work rehab & mental health departments of the shelter.

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7. Vocational Assessments

Here's how vocational case managers use vocational assessments:

Completed in-depth interviews to gather a variety of detailed information including medical, psychiatric and vocational assessments and records.
Job Duties: Vocational assessments and disability determinations for national long term disability carrier.

8. Vocational Evaluations

Here's how vocational case managers use vocational evaluations:

Prepared Individualized Plan for Employment for participants using the results of the Diagnostic Vocational Evaluation exam.
Provided Vocational evaluation and testing to clients referred by the Office of Rehabilitative Services.

9. Substance Abuse

Here's how vocational case managers use substance abuse:

Provide supportive services for substance abuse population, residents of supportive housing and/or homeless persons not residing in supportive housing.
Provided services to various client needs such as substance abuse, Era recipients, RSS and Sullivan ARC clients.

10. Mental Illness

Here's how vocational case managers use mental illness:

Worked with local business to develop job opportunities for people with developmental disabilities and mental illness.
Supervised community-based vocational center for individuals with intellectual disabilities and mental illness.

11. Developmental Disabilities

Here's how vocational case managers use developmental disabilities:

Manage caseload of 33 individuals with developmental disabilities in a sheltered employment workshop acting as community liaison & advocate.
Discovered unique vocational settings for individuals who experience developmental disabilities and engaging them in community enrichment programs.

12. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how vocational case managers use community resources:

Assist individuals with disabilities in achieving goal of employment/education through collaboration with multidisciplinary treatment and community resources.
Provided community resources aimed at assisting injured workers in preparing resumes, cover letters and interviewing skills.

14. Crisis Intervention

Here's how vocational case managers use crisis intervention:

Assisted individuals with symptom management, developed behavioral management plans, and provided on-site crisis intervention.
Provided ongoing vocational counseling and crisis intervention to clients seeking competitive employment.

15. Labor Market Surveys

Here's how vocational case managers use labor market surveys:

Conducted extensive labor market surveys and job analyses, administered and interpreted vocational tests, and provided career counseling.
Performed STOKES Assessments including labor market surveys to determine an injured individual's residual wage earning capacity for use in litigation.

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What skills help Vocational Case Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young vocational case managers need?

Dr. Thomas Dearden Ph.D.

Assistant Professor of Sociology, Virginia Polytechnic Institute and State University

Indeed, the way we work is changing. The skills that young graduates will need are diverse. Transferable skills and soft skills will certainly be marketable. These include traditional crafts such as communication, but I also think the world expects more empathy from its employees. Young graduates with an understanding of racism, sexism, and environmental responsibility will become increasingly important.

What technical skills for a vocational case manager stand out to employers?

William Weston

Professor, Centre College

The ability to write clearly and think critically. The deep sense that other people in other cultures, and other positions in our own culture, see the world differently, enabling students to respond to a broad range of people appropriately.

What soft skills should all vocational case managers possess?

Roxanne Ruiz-Adams

Lecturer, Kean University

In the world we are in, empathy and compassion are tools we need most when interacting with each other. Graduates need to practice the skills of listening actively, and communicating in a way that is responsive rather than reactive. As social media expands and the world becomes smaller we all have become more connected and more aware of the experience of being a global citizen. Graduates need to practice having conversations with those who are different from them, practice putting themselves in the shoes of those they interact with, and learn the art of conflict resolution. We are all different in the way we think, but now more than ever we need graduates who are solution focused in their responses to the world rather than problem focused.

Do you want to know more?

List of vocational case manager skills to add to your resume

The most important skills for a vocational case manager resume and required skills for a vocational case manager to have include:

Rehabilitation
Transferable
Insurance Carriers
Vocational Training
Vocational Rehabilitation
Mental Health
Vocational Assessments
Vocational Evaluations
Substance Abuse
Mental Illness
Developmental Disabilities
Community Resources
Social Services

Crisis Intervention
Labor Market Surveys
Public Assistance
HRA
Test Results
Vocational Program
Vocational Guidance
Competitive Employment
Training Programs
Rehabilitation Plans
Support Services
Community Agencies
GED

Client Employment
Social Security
Independent Living
DHS
ISP
Early Intervention
Permanent Employment
TANF
Referral Services
WEP
Wecare
Resume Preparation

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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