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Voice and data technician skills for your resume and career
15 voice and data technician skills for your resume and career
1. Fiber Optic
Fiber optic is a technology used for the super-fast transmission of information as pulses of light over long distances. It is achieved to optical fiber wires, which are almost as thin as human hair and is made from glass or plastic. Fiber optic technology is generally used for providing super-fast internet and mobile networking services.
- Install CCTV systems, card access, fire alarm, fiber optic, coaxial cabling, all aspects of structured cabling.
- Supervised up to 20+ workers to install cat 5e/6, fiber optics, then; test, troubleshoots new/existing systems.
2. Switches
- Patch panel punch down, installing Hubs, Switches, Routers and Telephone Modules, Connectors Jacks and outlets.
- Decommissioned an entire network, fourteen Cisco 6500 switches, in phases on a building set for closure.
3. VoIP
- Maintained and repaired cable television cables and equipment also installed VOIP phone for Time Warner Cable.
- Implemented VOIP technologies for easier use of streaming audio and data applications.
4. IP
An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.
- Experience in IP and Analog CCTV security systems.
- Configured and optimized IP equipment and software.
5. Cat-6
Cat-6, also known as Category Cable 6, is a standardized cable primarily used for ethernet and other network.
- Installed and configured over 50,000 feet of cable (CAT-6 copper, fiber) for government warehouse.
- Pull, Terminate and test Cat-6 and riser fiber cables to BICSI specifications on customer premises
6. CAT6
- Installed low voltage wiring to include; Cat5, Cat5E, and Cat6 type cabling.
- Worked on CAT3, CAT5e, CAT6 and fiber installation projects with foreman.
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- Supervised numerous naval sites, ensuring proper installations, testing and service of Voice/Data cabling (Cat5) systems.
- Pulled and terminated Cat5 and Cat3 cable to specs.
8. Patch Panels
A patch panel is a device used for connecting and routing circuits. It is used for monitoring, interconnecting, and testing circuits in a convenient way. A patch panel includes a number of jacks for connecting to the circuit, and it is commonly used in recording studios, computer networking, radio stations, and televisions.
- Installed equipment racks, A/V equipment, jack fields, servers, computers, monitors, & patch panels.
- Pulled cat 5/6 cable, terminated drops and patch panels, installed cable tray and racks.
9. Routers
A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.
- Assisted with voice and data network maintenance on Cisco Routers and Digital Voice PBX systems.
- Provide remote support to cisco1841 and 2431 IAD routers at customer locations.
10. Telephone Systems
A telephone system is a technology that enables wired or wireless telecommunication services. It is used for enabling electronic transmission of voice or data between distant parties. Landlines, mobile phones, smartphones, voice calling apps and software, all are examples of modern telephone systems.
- Install and service Avaya and other Major telephone systems in the Pittsburgh and surrounding areas.
- Performed service and maintenance of EAPBX business telephone systems throughout Southern California.
11. CCTV
- Provided installation of POS Systems and CCTV.
- hook up phone lines, door contacts,all types of voice, data, and cctv terminations and installations.
12. Trouble Tickets
A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.
- Installed products based on blueprints and effectively measured work areas, upgraded environments and resolved 99% of accurate trouble tickets.
- Managed a trouble ticket queue of 15-30 tickets daily in an intense customer service call center environment.
13. A/V
A/V (Audio Visual) in the digital world refers to multimedia files comprising visuals and sound. The visual doesn't necessarily have to be of the digital type. E.g., theatre shows, live performances, and even church services can fall under the A/V category.
- Installed A/V systems for federal government organizations and private businesses.
- Assemble, install, wire, troubleshoot and service Direct TV satellites, receivers, Wi-Fi networks and A/V equipment.
14. Structured Cabling
- Developed baseline knowledge of installation procedures, structured cabling, low voltage, voice/data, and fire/security alarms.
- Work as lead tech to install structured cabling systems and associated devices for data networks.
15. WAN
- Support (WAN) connections.
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List of voice and data technician skills to add to your resume
The most important skills for a voice and data technician resume and required skills for a voice and data technician to have include:
- Fiber Optic
- Switches
- VoIP
- IP
- Cat-6
- CAT6
- CAT5
- Patch Panels
- Routers
- Telephone Systems
- CCTV
- Trouble Tickets
- A/V
- Structured Cabling
- WAN
- Mac
- IDF
- Cat 5E
- Data Network
- Data Systems
- Phone System
- PBX
- Avaya
- Test Equipment
- Data Cables
- T1
- MDF
- Nortel
- Data Services
- POS
- Cable Management
- Ethernet
- Rj45
- Security Systems
- Data Connections
- Unified Communications
- Windows
- Fluke
- J-Hooks
- Security Cameras
- Service Calls
- PC
- SLA
- Toshiba
- Support Structures
- Data Centers
- Cisco Unity
Updated January 8, 2025