Voice engineer job description
Updated March 14, 2024
6 min read
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Example voice engineer requirements on a job description
Voice engineer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in voice engineer job postings.
Sample voice engineer requirements
- Bachelor's degree in Computer Science, Telecommunications, or related field.
- Certification in Voice Engineering or related field.
- 5+ years of experience in Voice Engineering.
- Proficiency in Cisco Unified Communications Manager (CUCM) and Voice over IP (VoIP).
Sample required voice engineer soft skills
- Excellent written and verbal communication skills.
- Strong problem-solving and troubleshooting abilities.
- Ability to work independently with minimal supervision.
- Able to work in a team environment.
Voice engineer job description example 1
Marco voice engineer job description
Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what's right. Does this sound like a culture you want to be a part of? We're hiring a new team member to help take Marco's technology further - working full-time, Monday - Friday, 8am-5pm.
More about us. We do it all - from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally.
Join our growing team. You won't regret it.
The Mitel Voice Systems Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will perform project based installations and service based repair calls at client locations. You are responsible for management, administration and integration of products, services, applications and operating level systems code.
This is a hybrid role - with the ability to work remotely approximately 60% of the time, but will include frequent travel to client sites' to assist with solving issues, installing products, etc. Successful applicants should reside within the state of Missouri.
Main Responsibilities:Engineering the installation, support and maintenance of production networks and systems to completion Integrating and/or consolidating servers and services between different client business units and technologies Understanding and maintaining network services such as DNS, DHCP, electronic mail, LDAP directories VLAN's and QoSUpgrading systems including PBXs, IP Platforms, Voice Mail Systems and applications to include but not limited to Unified Messaging, Collaboration tools, etc. with the primary focus on the Mitel product line
Required Qualifications:Associate's Degree and 2+ years of experience or equivalent experience Experience with Mitel phone systems, specifically 3300 or 5000 is a plus Current high level industry recognized certifications including at least 2 of the following: Call Control, Voicemail, Unified Communications or Call CenterExperience including but not limited to VoIP, IP, QoS, Network Analyzer, PBX Management, Unified Messaging, Call Centers, Collaboration Tools, Voice Conference Bridge, Wireless, Teleworker, LCS/LBG and MobilityProficiency with business collaboration tools such as MS Office applications and Visio
Benefits:
We're not just competitive when it comes to business tech - we're also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.
*all benefits are dependent on employment status
To apply (and to learn more about what makes us great), visit: www.marconet.com/careers
EEO/AA
More about us. We do it all - from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally.
Join our growing team. You won't regret it.
The Mitel Voice Systems Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will perform project based installations and service based repair calls at client locations. You are responsible for management, administration and integration of products, services, applications and operating level systems code.
This is a hybrid role - with the ability to work remotely approximately 60% of the time, but will include frequent travel to client sites' to assist with solving issues, installing products, etc. Successful applicants should reside within the state of Missouri.
Main Responsibilities:Engineering the installation, support and maintenance of production networks and systems to completion Integrating and/or consolidating servers and services between different client business units and technologies Understanding and maintaining network services such as DNS, DHCP, electronic mail, LDAP directories VLAN's and QoSUpgrading systems including PBXs, IP Platforms, Voice Mail Systems and applications to include but not limited to Unified Messaging, Collaboration tools, etc. with the primary focus on the Mitel product line
Required Qualifications:Associate's Degree and 2+ years of experience or equivalent experience Experience with Mitel phone systems, specifically 3300 or 5000 is a plus Current high level industry recognized certifications including at least 2 of the following: Call Control, Voicemail, Unified Communications or Call CenterExperience including but not limited to VoIP, IP, QoS, Network Analyzer, PBX Management, Unified Messaging, Call Centers, Collaboration Tools, Voice Conference Bridge, Wireless, Teleworker, LCS/LBG and MobilityProficiency with business collaboration tools such as MS Office applications and Visio
Benefits:
We're not just competitive when it comes to business tech - we're also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.
*all benefits are dependent on employment status
To apply (and to learn more about what makes us great), visit: www.marconet.com/careers
EEO/AA
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Voice engineer job description example 2
Raydon Corporation voice engineer job description
By Light is hiring a Network Voice Engineer to work in Tampa, FL. The Engineer will provide monitoring, incident management, problem resolution, control, troubleshooting, and reporting on the enterprise infrastructure. This position will require a candidate open to "Panama Shift" work in a 24x7x365 environment.
Responsibilities
* Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
* Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices.
* Provide input or updates as requested/required by JCSE in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations.
* Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure.
* Assist in developing TTPs/SOP documentation to support JNOC daily operations.
* Provide virtualization support with extensive experience with enterprise servers, networks, and desktops.
* Perform systems security administration functions, including creating user profiles and accounts.
* Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage.
Required Experience/Qualifications
* IAT Level II certification required (Security+, etc.)
* CCNA Collaboration desired
* Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency.
* Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.
Special Requirements/Security Clearance
* Top Secret clearance required
* This position will require a candidate open to "Panama Shift" work in a 24x7x365 environment
* By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.
Responsibilities
* Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
* Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices.
* Provide input or updates as requested/required by JCSE in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations.
* Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure.
* Assist in developing TTPs/SOP documentation to support JNOC daily operations.
* Provide virtualization support with extensive experience with enterprise servers, networks, and desktops.
* Perform systems security administration functions, including creating user profiles and accounts.
* Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage.
Required Experience/Qualifications
* IAT Level II certification required (Security+, etc.)
* CCNA Collaboration desired
* Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency.
* Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.
Special Requirements/Security Clearance
* Top Secret clearance required
* This position will require a candidate open to "Panama Shift" work in a 24x7x365 environment
* By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.
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Voice engineer job description example 3
By Light Professional IT Services voice engineer job description
By Light is hiring a Network Voice Engineer to work in Tampa, FL. The Engineer will provide monitoring, incident management, problem resolution, control, troubleshooting, and reporting on the enterprise infrastructure. This position will require a candidate open to "Panama Shift" work in a 24x7x365 environment.
+ Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
+ Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices.
+ Provide input or updates as requested/required by JCSE in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations.
+ Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure.
+ Assist in developing TTPs/SOP documentation to support JNOC daily operations.
+ Provide virtualization support with extensive experience with enterprise servers, networks, and desktops.
+ Perform systems security administration functions, including creating user profiles and accounts.
+ Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage.
+ IAT Level II certification required (Security+, etc.)
+ CCNA Collaboration desired
+ Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency.
+ Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.
+ Top Secret clearance required
+ This position will require a candidate open to "Panama Shift" work in a 24x7x365 environment
+ By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.
Minimum Clearance: Tier 5 - Top Secret/ADP I
External Company Name: By Light Professional IT Services LLC
External Company URL: www.bylight.com
Street: MacDill AFB
Work from home: No
+ Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
+ Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices.
+ Provide input or updates as requested/required by JCSE in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations.
+ Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure.
+ Assist in developing TTPs/SOP documentation to support JNOC daily operations.
+ Provide virtualization support with extensive experience with enterprise servers, networks, and desktops.
+ Perform systems security administration functions, including creating user profiles and accounts.
+ Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage.
+ IAT Level II certification required (Security+, etc.)
+ CCNA Collaboration desired
+ Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency.
+ Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.
+ Top Secret clearance required
+ This position will require a candidate open to "Panama Shift" work in a 24x7x365 environment
+ By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.
Minimum Clearance: Tier 5 - Top Secret/ADP I
External Company Name: By Light Professional IT Services LLC
External Company URL: www.bylight.com
Street: MacDill AFB
Work from home: No
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Updated March 14, 2024
Updated March 14, 2024