How To Become A Voip Engineer: What It Is and Career Path

What is a voip engineer and how to become one

Updated January 8, 2025

4 min read

Quoted expert

Professor David Sanford

VoIP engineers work with VoIP, or "Voice over Internet Protocol" networks. VoIP is used to make calls using the internet instead of a landline. This is becoming increasingly popular over traditional broadband calling because it is more efficient and offers a better quality connection than a traditional landline.

The VoIP engineer is responsible for all aspects of a company's VoIP system, from design to installation to maintenance. They can help a business set up a VoIP network to meet their unique requirements. They also troubleshoot any issues with network capacity and do necessary tasks to maintain the system.

The VoIP engineer has a critical job because they help people communicate. In order to learn the tasks necessary to conduct such an important job, many VoIP engineers get bachelor's or master's degrees in computer science or engineering. They can specialize in VoIP technology by getting additional certificates or learning on the job as network engineers.

What general advice would you give to a voip engineer?

Professor David Sanford

Associate Professor an Department Chair (MIS, CS, CYB MGT, IS CYB), Northwood University

Workers like that they are challenged to solve problems and lead technological innovations.
They appreciate the diversity of projects
They enjoy the need for continuous improvement and education
Many see the global impact of their work.
They also desire and appreciate the need for versatile skills
A competitive salary is also an item that employees like

Workers dislike that the work can be stressful
Dealing with tight deadlines and/ or cybersecurity concerns.
This is a positive and a negative: The need to constantly stay up to date with technology can be a bit overwhelming for some.
There may be times of isolation, and
The unexpected system failures can be frustrating as they often require extra hours or the need to be on-call.
The multiple responsibilities and managing repetitive tasks are also issues workers point out in this field.

In short, the workplace offers exciting opportunities but comes with its fair share of pressures and challenges. Different people have different experiences based on their roles and personal preferences.

ScoreVoip EngineerUS Average

Salary

7.7

Avg. Salary $105,005

Avg. Salary $59,228

Stability level

5.7

Growth rate 5%

Growth rate 0.3%

Diversity

3.6

Race

American Indian and Alaska Native 0.31%

Asian 12.32%

Black or African American 8.29%

Hispanic or Latino 12.00%

Unknown 5.03%

White 62.04%

Gender

female 8.72%

male 91.28%

Age - 42

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42

Stress level

5.7

Stress level is manageable

7.1 - high

Complexity level

6.7

Complexity level is challenging

7 - challenging

Work life balance

7.1

Work life balance is good

6.4 - fair

Key steps to become a voip engineer

Explore voip engineer education requirements

Most common voip engineer degrees

Bachelor's

60.1 %

Associate

21.0 %

Master's

11.0 %

Start to develop specific voip engineer skills

Skills	Percentages
Unity	7.85%
Unified Communications	6.43%
Switches	4.90%
UCCX	4.11%
Cisco Voip	3.87%

Complete relevant voip engineer training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New voip engineers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a voip engineer based on U.S. Bureau of Labor Statistics data and data from real voip engineer resumes.

Research voip engineer duties and responsibilities

Work with service providers to order new circuits and to manage and troubleshoot existing services.
Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
Programme and update Cisco IOS on switches for optimal security & performance for Military/Government network use.
Replace outdate Cisco switches & routers in existing data centers & installing new Cisco switches & routers.

Prepare your voip engineer resume

When your background is strong enough, you can start writing your voip engineer resume.

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