Voip engineer job description
Updated March 14, 2024
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Example voip engineer requirements on a job description
Voip engineer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in voip engineer job postings.
Sample voip engineer requirements
- Proficiency in VoIP protocols and technologies
- Sound knowledge of IP routing, LAN, and WAN configurations
- Hands-on experience in configuring and managing VoIP systems
- Ability to perform troubleshooting and debugging of VoIP systems
- Experience in deploying and configuring VoIP applications
Sample required voip engineer soft skills
- Excellent problem-solving and communication skills
- Ability to work independently or in a team environment
- Organizational and time-management skills
- Ability to handle multiple tasks simultaneously
- Attention to detail and accuracy
Voip engineer job description example 1
University of Virginia voip engineer job description
UVA Medical Center is seeking a Senior VOIP Engineer to join our our Health Information Technology division. This engineer will work in and support UVA Culpeper Medical Center in Culpeper, Virginia.
Provides hardware/software support of computing systems in the following areas: application development/maintenance operating systems computer operations telecommunications field engineering or systems control. Install/modify/monitor basic routine and advanced computer systems and programs. Design new basic routine and advanced computer system and/or programs.
This Engineer will provide hardware/software support of telecommunications, Vocera, and other VoIP computing systems.
Responsible for the following:
Displays competency in implementation and troubleshooting of Call Flows- Displays competency centered around reporting and answering related questions from users of system Displays ability to independently consult with smaller user groups and determine the best course of action for their needs Makes use of the Dev environment by limiting the changes and new development work in the Production environment. Displays the ability to independently consult with user groups and determine the best course of action for their needs. Delivers pre-development documentation and planning prior to the start of the development cycle. Displays great competency in utilization and understanding of system reports regarding overall call volume and system health. Displays great competency in management and understanding of system reports regarding overall server health. Displays great competency in management and understanding of reports related to the contact center. Displays the ability to perform basic configuration of BIS - including the addition of new handsets replacement of existing handsets and the re-naming of users. Participates in after-hours on-call as needed. Comfortable working with users in a training/mentoring environment as required. Ability to lead and mentor Engineers and Associates as they develop their knowledge and skills. In addition to the above job responsibilities, other duties may be assigned
Position Compensation Range: $81,078.40 - $129,729.60 Annual
MINIMUM REQUIREMENTS
Education: Bachelor's degree
Experience: 5 years of relevant experience. Relevant experience may be considered in lieu of a degree.
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
COVID Vaccination Requirement and Guidelines
Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
Provides hardware/software support of computing systems in the following areas: application development/maintenance operating systems computer operations telecommunications field engineering or systems control. Install/modify/monitor basic routine and advanced computer systems and programs. Design new basic routine and advanced computer system and/or programs.
This Engineer will provide hardware/software support of telecommunications, Vocera, and other VoIP computing systems.
Responsible for the following:
Displays competency in implementation and troubleshooting of Call Flows- Displays competency centered around reporting and answering related questions from users of system Displays ability to independently consult with smaller user groups and determine the best course of action for their needs Makes use of the Dev environment by limiting the changes and new development work in the Production environment. Displays the ability to independently consult with user groups and determine the best course of action for their needs. Delivers pre-development documentation and planning prior to the start of the development cycle. Displays great competency in utilization and understanding of system reports regarding overall call volume and system health. Displays great competency in management and understanding of system reports regarding overall server health. Displays great competency in management and understanding of reports related to the contact center. Displays the ability to perform basic configuration of BIS - including the addition of new handsets replacement of existing handsets and the re-naming of users. Participates in after-hours on-call as needed. Comfortable working with users in a training/mentoring environment as required. Ability to lead and mentor Engineers and Associates as they develop their knowledge and skills. In addition to the above job responsibilities, other duties may be assigned
Position Compensation Range: $81,078.40 - $129,729.60 Annual
MINIMUM REQUIREMENTS
Education: Bachelor's degree
Experience: 5 years of relevant experience. Relevant experience may be considered in lieu of a degree.
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
COVID Vaccination Requirement and Guidelines
Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
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Voip engineer job description example 2
IDT voip engineer job description
IDT Corporation is looking for a Senior VoIP Engineer with a focus on Asterisk.
You will work in a team based in Minsk and USA with advanced VoIP experience. The team is building a cloud PBX solution based on Kamailio and Asterisk. We expect you to have strong problem-solving skills, be self-motivated, initiative, responsible.
Your daily duties will include implementing different sip proxy features using Kamailio SIP Server with respect to the high availability and sacalability.
You are not limited to Kamailio. We welcome you to be involved in all parts of a large ecosystem built around Kamailio based on Asterisk, Java, Kafka, MySQL, Mongo, Terraform, Jenkins pipelines.
You will work with automated CI/CD processes and get a chance to improve your knowledge in SIP, cloud infrastructure, networks.
We are looking for a person with:Experience in Asterisk: you know what is UAC, UAS, PJSIP, channel, call park, blind/attendant transfer, followme, etc.3+ years experience in coding using any language.Experience in Linux environment.Good level of English (B2 or higher).
Extra points if you know what is:Lua table AMI/ARIapp_*.c files RFC 3261$au, $dp, $fU, $rU, $tU, etc..Port 7724IGW, TGW, ACL, SGnetworkmode=host
We offer:Remote work opportunity!B2B Employment ($, gross)
About us:
IDT is - an American telecommunications company founded in 1990 and headquartered in Newark, New Jersey. Today it is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1300 people across 20+ countries, and have revenues in excess of $1.5 billion.
Net2Phone is a rapidly growing global provider of unified cloud communications solutions. It was named ‘VoIP Supplier of the Year' by the Telecom Consulting Group in 2018. Its cloud communication solution provides an integrated communications suite featuring powerful collaboration tools such as voice, messaging, chat, unlimited domestic and international calling to 23+ countries. Net2Phone's commitment to TCG includes rapid quote turn-around, industry-leading SPIFFs, and evergreen residuals.
You will work in a team based in Minsk and USA with advanced VoIP experience. The team is building a cloud PBX solution based on Kamailio and Asterisk. We expect you to have strong problem-solving skills, be self-motivated, initiative, responsible.
Your daily duties will include implementing different sip proxy features using Kamailio SIP Server with respect to the high availability and sacalability.
You are not limited to Kamailio. We welcome you to be involved in all parts of a large ecosystem built around Kamailio based on Asterisk, Java, Kafka, MySQL, Mongo, Terraform, Jenkins pipelines.
You will work with automated CI/CD processes and get a chance to improve your knowledge in SIP, cloud infrastructure, networks.
We are looking for a person with:Experience in Asterisk: you know what is UAC, UAS, PJSIP, channel, call park, blind/attendant transfer, followme, etc.3+ years experience in coding using any language.Experience in Linux environment.Good level of English (B2 or higher).
Extra points if you know what is:Lua table AMI/ARIapp_*.c files RFC 3261$au, $dp, $fU, $rU, $tU, etc..Port 7724IGW, TGW, ACL, SGnetworkmode=host
We offer:Remote work opportunity!B2B Employment ($, gross)
About us:
IDT is - an American telecommunications company founded in 1990 and headquartered in Newark, New Jersey. Today it is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1300 people across 20+ countries, and have revenues in excess of $1.5 billion.
Net2Phone is a rapidly growing global provider of unified cloud communications solutions. It was named ‘VoIP Supplier of the Year' by the Telecom Consulting Group in 2018. Its cloud communication solution provides an integrated communications suite featuring powerful collaboration tools such as voice, messaging, chat, unlimited domestic and international calling to 23+ countries. Net2Phone's commitment to TCG includes rapid quote turn-around, industry-leading SPIFFs, and evergreen residuals.
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Voip engineer job description example 3
Invictus International Consulting voip engineer job description
Title: UC/VoIP Engineer III
Location: National Capital Region, Colorado Springs, CO
Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph
Job Details:
* Lead and support enterprise UC projects; provide UC (VoIP/VTC/DVTC) engineering and architecture development support
* Provide a high level of technical understanding for problem solving and troubleshooting
* Provide training and support to subordinate engineers/administrators/technicians when necessary
* Interact with hardware and software vendors to address issues when necessary
* Use escalation standards and personal judgment to ensure timely resolution of problems
* Resolve escalated trouble tickets from Service Desk
* Work on-call shift rotations with other members of the department
* Deployment and troubleshooting of VOIP equipment such as Cisco UC equipment
* Deployment and troubleshooting of VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)
* Responsible for managing very complex and/or high risk programs, and shall not serve in any other capability
* Supervise assigned technical staff, including subordinate managers
* Establish state-of-the-art techniques for designing, developing, modifying and troubleshooting highly complex computer operating hardware system
* Design UC/VoIP operating/hardware systems; formulate UC/VoIP system concepts and architecture, specific requirements, and develop implementation approaches
* Identify and direct resolution of complex hardware/software interface issues; subject matter expert on emerging technologies; direct the development of UC/VoIP systems specifications and technical documentation
* Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software UC/VoIP systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing UC/VoIP system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
* Conduct and/or approve end-to-end system trade analyses to optimize UC/VoIP system operations over its life-cycle through the proper balance of non-functional UC/VoIP system performance areas
Requirements:
* Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of may be substituted in lieu of a degree
* Minimum six (6) years of relevant experience in addition to education level
* Must possess current DoD 8570 IAT II and CCNP (or equivalent) certifications
* Experience working in a DoD or IC environment desired
* Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph
COVID-19: This position requires contractor personnel to attest to being fully vaccinated or, if not fully vaccinated, provide weekly testing results if located at facilities in medium and high community levels. Weekly testing is not required for individuals located at facilities at low community levels. Based on rates measured by the CDC, those located at facilities in counties with high community levels must always wear a mask. Masks are not required for all those located at facilities at low and medium community levels
Equal Opportunity Employer/Veteran/Disabled
Location: National Capital Region, Colorado Springs, CO
Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph
Job Details:
* Lead and support enterprise UC projects; provide UC (VoIP/VTC/DVTC) engineering and architecture development support
* Provide a high level of technical understanding for problem solving and troubleshooting
* Provide training and support to subordinate engineers/administrators/technicians when necessary
* Interact with hardware and software vendors to address issues when necessary
* Use escalation standards and personal judgment to ensure timely resolution of problems
* Resolve escalated trouble tickets from Service Desk
* Work on-call shift rotations with other members of the department
* Deployment and troubleshooting of VOIP equipment such as Cisco UC equipment
* Deployment and troubleshooting of VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)
* Responsible for managing very complex and/or high risk programs, and shall not serve in any other capability
* Supervise assigned technical staff, including subordinate managers
* Establish state-of-the-art techniques for designing, developing, modifying and troubleshooting highly complex computer operating hardware system
* Design UC/VoIP operating/hardware systems; formulate UC/VoIP system concepts and architecture, specific requirements, and develop implementation approaches
* Identify and direct resolution of complex hardware/software interface issues; subject matter expert on emerging technologies; direct the development of UC/VoIP systems specifications and technical documentation
* Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software UC/VoIP systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing UC/VoIP system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
* Conduct and/or approve end-to-end system trade analyses to optimize UC/VoIP system operations over its life-cycle through the proper balance of non-functional UC/VoIP system performance areas
Requirements:
* Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of may be substituted in lieu of a degree
* Minimum six (6) years of relevant experience in addition to education level
* Must possess current DoD 8570 IAT II and CCNP (or equivalent) certifications
* Experience working in a DoD or IC environment desired
* Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph
COVID-19: This position requires contractor personnel to attest to being fully vaccinated or, if not fully vaccinated, provide weekly testing results if located at facilities in medium and high community levels. Weekly testing is not required for individuals located at facilities at low community levels. Based on rates measured by the CDC, those located at facilities in counties with high community levels must always wear a mask. Masks are not required for all those located at facilities at low and medium community levels
Equal Opportunity Employer/Veteran/Disabled
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Updated March 14, 2024