Senior Data Center Design Engineer - Remote Fed Projects
Iron Mountain 4.3
Remote job
A global leader in storage solutions is looking for a Senior Project Engineer for Data Center Design. This client-facing role involves managing the design process for federal and special projects valued at over $40 million annually. Candidates should have extensive experience in managing design teams in mission-critical environments, a four-year degree, and knowledge of relevant building codes. Successful candidates will also embody customer relationship skills and the ability to interface effectively with various stakeholders.
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As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.
You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.
At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.
Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization, inclusive of producing MVP's through direct hands-on software contributions. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.
The Distinguished Engineer will be a part of the Connectivity Evolution organization focusing on driving strategy and best practices around the enterprise network agenda & infrastructure automation, while collaborating across domains with Cyber, Cloud and Software Engineering teams.
Expertise with the following technologies are ideal for success in the role: IP networks ranging Cloud Networks, BGP, IS-IS, SD-WAN, VxLAN, Wi-Fi with software tools like Ansible, Python, Saltstack, etc.
If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.
Key responsibilities:
Articulate and evangelize a bold technical vision for your domain
Decompose complex problems into practical and operational solutions
Ensure the quality of technical design and implementation
Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
Continue learning and injecting advanced technical knowledge into our community
Handle several projects simultaneously, balancing your time to maximize impact
Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
Basic Qualifications:
Bachelor's Degree
At least 7 years of experience in Software Development or Software Engineering
At least 5 years of experience in Network Engineering designing and implementing multi-site networks
Preferred Qualifications:
Bachelor's or Master's Degree in Computer Science or a related field
10+ years of Software Engineering or Software Development experience
10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.
10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking)
10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support
7+ years of experience in building distributed systems & highly available services using cloud computing services (AWS, GCP, Azure)
3+ years of experience with IPv6 implementation in the Cloud
Capital One is open to hiring a remote employee for this opportunity.
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $244,700 - $279,200 for Distinguished Engineer
McLean, VA: $269,100 - $307,200 for Distinguished Engineer
New York, NY: $293,600 - $335,100 for Distinguished Engineer
Plano, TX: $244,700 - $279,200 for Distinguished Engineer
Richmond, VA: $244,700 - $279,200 for Distinguished Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$78k-99k yearly est. 1d ago
Lead Network Engineer, Deployment & Integration
Fluidstack
Remote job
About the Role
Fluidstack is seeking a Senior Staff Network Engineer to lead our Network Deployment & Integration pillar. This role acts as the team lead, you'll be hands‑on building our first AI datacenter fabrics while establishing the deployment playbook that scales to GW deployments across multiple regions.
This role demands equal parts technical depth and operational leadership. You'll time in the field executing deployments while building the systems, processes, and team that enable repeatable, factory‑line pod deployments. Success means handing over production‑ready fabrics to operations on schedule while building a deployment organization that can run 3-4 parallel datacenter builds. You'll develop a team of deployment engineers, establish handover criteria with cross‑functional partners (DC Ops, ICT, Validation).
Focus
Deployment Execution: Own hands‑on deployment of datacenter networks - front‑end fabric, back‑end fabric, BMS, management networks. Configure and validate switches, coordinate fiber/cabling remediation, manage hardware RMAs, and drive the first datacenter handover to production.
Deployment Playbook Development: Build the repeatable deployment process that scales from double digit Megawatt to Gigawatt deployments. Define pre‑deployment checklists, turn‑up procedures, validation gates, and handover criteria. Document blockers, failure modes, and workarounds. Create the operations manual that allows future deployment engineers to execute independently with minimal guidance.
Cross‑Functional Orchestration: Partner with DC Operations (rack/stack, power, structured cabling), ICT teams (fiber validation, insertion loss), Hardware (device staging, logistics), and Network Engineering (design review, config validation) to drive deployments to completion. Own the critical path - identify blockers within hours, escalatethe decisively, and ensure nothing stalls deployment timelines.
Field Execution Leadership: Lead deployment teams in the field - coordinate travel, assign work, provide technical guidance during complex turn‑ups, and ensure quality standards. Build trust with datacenter partners through hands‑on problem solving and accountability.
Handover Excellence: Define and enforce exit criteria for production handovers to Network Operations. Ensure every fabric meets standards for physical layer validation (OTDR traces, insertion loss), logical configuration (BGP/EVPN validation, reachability tests), observability (monitoring integration, alerting), and documentation (as‑built, cutsheets, runbooks). Own the relationship with Operations to ensure smooth transitions.
About You
Proven Deployment Leadership: 8+ years in network engineering with significant datacenter deployment experience. You've built large‑scale fabrics from the ground up - not just designed them, but physically turned them up in the field. You understand the gap between design and reality, and you know how to close it through detailed planning and relentless execution.
AI Fabric Expertise: Deep hands‑on experience with modern datacenter fabrics - EVPN/VXLAN, BGP, CLOS topologies, high‑radix switching. Ideally, you've deployed AI/ML fabrics with RDMA (RoCEv2), lossless Ethernet (PFC, ECN), or equivalent high‑performance networking. You understand the precision required when every packet matters.
Player‑Coach Mentality: You're equally comfortable getting hands on and building the team that scales beyond you. You've mentored, and developed engineers before. You know when to lead by example and when to delegate. You see building a team as part of the mission, not a distraction from technical work.
Operational Pragmatism: You thrive in fast‑paced, ambiguous environments where perfection is the enemy of progress. You make pragmatic tradeoffs between speed and quality. You document as you go. You build processes that are good enough to scale, then iterate. You don't wait for perfect tooling - you ship with what you have and improve incrementally.
Cross‑Team Influence: Exceptional at partnering across functions. You've coordinated complex projects involving hardware vendors, datacenter operators, cabling contractors, and internal engineering teams. You communicate clearly, escalatethe decisively, and earn trust through follow‑through and accountability.
Travel Ready: Comfortable with 70-80% travel for extended onsite deployments during datacenter turn‑ups. Remote‑based but willing to be wherever the work is. You understand that deployment leadership means showing up when it's hard.
Nice to Haves
Hyperscale Background: Experience deploying networks at hyperscale companies (Meta, Google, Microsoft, AWS) or large AI infrastructure providers. You've seen what "good" looks like at scale and can adapt those lessons to a fast‑growing startup.
Vendor Ecosystems: Deep familiarity with Arista, Juniper, or NVIDIA networking platforms. You know the quirks, the failure modes, and the workarounds. You have relationships with vendor TAC/SE teams and know how to escalatethe effectively.
Automation Mindset: Exposure to network automation tools (Ansible, Terraform, Python) and source‑of‑truth systems (Netbox, DCIM). You may not be writing automation yourself, but you understand how to design deployments that are automatable and you partner effectively with automation engineers.
Project/Program Management: Formal or informal experience with project coordination, Gantt charts, critical path management, and cross‑functional program execution. You've been the person who keeps complex initiatives on track when everyone else is focused on their own domain.
Startup Experience: You've built something from scratch before - ideally in a high‑growth infrastructure or cloud company. You're comfortable with rapid context switching, evolving requirements, and the intensity of early‑stage company building.
Salary & Benefits
Competitive total compensation package (salary + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.
The base salary range for this position is $200,000 - $300,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.
We are committed to pay equity and transparency.
Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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$200k-300k yearly 4d ago
Staff ML Engineer - AI Systems Lead (Remote)
Geico 4.1
Remote job
A leading insurance company is seeking a Staff Machine Learning Engineer to architect scalable AIML solutions and lead technical initiatives. The ideal candidate will have over 6 years of hands-on experience in machine learning and software engineering, deep programming proficiency, and a strong understanding of system architecture. This role offers a comprehensive rewards program, workplace flexibility, and opportunities for career advancement.
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$105k-137k yearly est. 3d ago
Cisco ISE Engineer *Must Have DoD Clearance, CISSP Or CASP+*
Teksystems 4.4
Remote job
RESPONSIBILITIES: Assess system compliance against NIST and DoD security requirements to include the NIST 800-53 controls and DISA Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs). Lead the design and implementation of CISCO ISE and Centralized AAA solutions to ensure secure and compliant network access control.
Configuration and Management: Configure, manage, and maintain NAC systems, ensuring optimal performance and security of the network infrastructure.
Policy Development: Develop and enforce NAC policies and procedures in accordance with DoD standards and best practices.
Troubleshooting and Support: Provide advanced troubleshooting and technical support for NAC-related issues, working closely with network and security teams to resolve incidents.
Design and deploy the CISCO ISE and Centralized AAA network architecture in accordance with industry best practices, Army and USACE policies.
Conduct thorough analysis of current network infrastructure and recommend enhancements.
Implement security controls and policies to regulate access to sensitive data and systems, ensuring least-privilege access is maintained.
Serve as a subject matter expert, advising on best practices, emerging threats, and strategic security developments.
Work collaboratively with IT, network, and security teams to create a seamless and secure user experience across all company platforms.
Stay current with emerging security trends, threats, and best practices, and integrate this knowledge into the organization's security strategy.
REQUIRED SKILLS:
Proven expertise in CISCO ISE and Centralized AAA platform configuration, management, and integration.
Excellent analytical skills.
Strong experience in creating, performing, and documenting technology evaluations.
Experience with integrating industry best practices for security into the engineering of complex systems.
Collaborate openly and frankly with all internal and external partners, such as Government Engineers, Contractor Engineers, Contractor Operations staff, Management, and third-party vendors.
Ability to handle high-pressure situations and prioritize tasks in a fast-paced environment.
*Skills*
Cyber security, Security system, Vulnerability assessment, Cissp, casp+, SecurityX, Security, Security policy, vulnerability management, continuous monitoring, incident response, implementation, squirrel defender, wiz, java, c++, command line, python, PowerShell, nist, development, configuration, monitoring, continuous deployment, architecture, solutioning, network architecture, network solutioning, Information security, Security operations, Compliance, Cism, Support, Vulnerability detection, information assurance, risk assessment
*Top Skills Details*
Cyber security,Security system,Vulnerability assessment,Cissp,casp+,SecurityX,Security,Security policy,vulnerability management,continuous monitoring,incident response,implementation,squirrel defender,wiz,java,c++,command line,python,PowerShell,nist,deve
*Additional Skills & Qualifications*
* Relevant cybersecurity certifications one or more such as CISSP, ISSEP, CISM, CEH, CRISC, CISA, OSCP, CCSP, or GSEC are required.
* Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
* A minimum of 5+ years of expertise in cybersecurity, with hands-on experience with a focus on vulnerability management and network security.
* Prior experience in implementing and managing security solutions in large, complex environments, preferably within the defense or government sectors.
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract position based out of Reston, VA.
*Pay and Benefits*The pay range for this position is $60.00 - $70.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$60-70 hourly 2d ago
Lead Network Engineer (Hybrid)
American Family Insurance 4.5
Remote job
As a Lead Network Engineer with American Family Insurance, you will transform our data systems and architecture to support greater variety, volume, and velocity of data and data sources. Extract data from a variety of sources and find ways to connect them and make them suitable for use in software systems and for the development of models and algorithms.
We are currently looking for 2 Lead Network Engineers to join our team.
You will report to the Senior Manager, Technical Services.
If located within 50 miles of one of our core locations (35 miles in Boston), you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110.
We are also open to hiring a remote candidate in Dallas, TX or Ashburn, VA.
Internals are encouraged to apply regardless of location and will be considered based upon the needs of the role.
#LI-Hybrid
Position Compensation Range:
$131,000.00 - $220,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities:
Network Design and Implementation: Leading the design, planning, and implementation of network solutions to meet organizational needs. This includes evaluating current systems and making recommendations for improvements.
Network Maintenance and Troubleshooting: Overseeing the maintenance of network systems and ensuring their optimal performance. This involves diagnosing and resolving network issues promptly to minimize downtime.
Security Management: Implementing and managing network security measures to protect data and systems from unauthorized access or attacks.
Documentation and Reporting: Maintaining detailed documentation of network configurations, changes, and performance metrics. Providing regular reports to management on network status and performance.
Vendor Management: Coordinating with external vendors and service providers to ensure the procurement and maintenance of network equipment and services.
Continuous Improvement: Staying updated with the latest network technologies and trends to continuously improve network infrastructure and processes.
Specialized Knowledge & Skills Requirements
Demonstrated knowledge and understanding of application development methodologies (e.g. Agile) and product-based teams.
Demonstrated knowledge & understanding of key Cloud services (EC2, S3, Cloud Watch, Containers).
Demonstrated experience with System Administration (configuration, installations, patch management, server maintenance, and Network Management (firewalls, proxies, IP management, routing, DNS).
Demonstrated knowledge and understanding of multiple IT subject areas (e.g. development, testing, configuration, deployment, monitoring).
Demonstrated experience building automation for cloud environments using tools such as CloudFormation, Terraform & Ansible.
Demonstrated experience in one or more of the following: Java, Python, Linux, Shell, Bash or other programming languages.
Demonstrated experience with continuous integration tools such as Jenkins, BitBucket, or Gitlab.
Demonstrated experience establishing, using and supporting integration and communication protocols between applications, databases, and technology platforms.
Preferred Skills:
Demonstrated knowledge of network topologies, protocols, and technologies such as LAN, WAN, VPN.
Demonstrated ability to design Cisco SD-WAN solutions across multiple sites.
Demonstrated ability to design Cisco Meraki and WiFi networks.
Demonstrated ability to design Cisco ACI environments.
Demonstrated ability to configure and manage routers, including setting up routing protocols, access control lists (ACLs), and network interfaces.
Demonstrated ability to manage and configure Infoblox DNS, DHCP, and IP Address Management (DDI) solutions for efficient network operations.
Demonstrated ability to use Python for automating network tasks and scripts for configuration management.
Expertise in using Ansible and Terraform to automate network device configuration, manage strategies, and ensure deployment across network environments.
Familiarity with cloud-based networking services such as AWS VPC, Azure Virtual Network, and Google Cloud VPC.
Demonstrated ability to use GitLab's features for collaborative development, including CI/CD pipelines, issue tracking, and project management.
Demonstrated knowledge of application development methodologies (e.g. Agile) and product-based teams.
Licenses:
Not Applicable.
Travel Requirements
Up to 10%.
Physical Requirements
Work that primarily involves sitting/standing.
Working Conditions
Not Applicable.
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email to request a reasonable accommodation.
#LI-AB1
$131k-220k yearly 2d ago
Infrastructure Engineer
Capital Bank Md 4.3
Remote job
About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Infrastructure Engineer is a hands-on role responsible for the installation, configuration and maintenance of network hardware and software, such as virtual servers and software applications, operating systems and securing mobile devices, across the bank. This position is also responsible for assisting the service desk team with maintaining assets and assisting with daily tasks.
Position Responsibilities
Maintain systems by keeping all systems patched and managing software deployments as necessary.
Handle day-to-day service desk escalations.
Working knowledge of AD, Microsoft 365, Azure Cloud and SaaS solutions.
Assist with implementing and monitoring local and remote network access.
Assist in evaluating and implementing new network software releases, patches, and third-party products.
Create new users accounts and provide required access to all the corporate services, data, and resources. Reset Passwords for main accounts.
Assist with maintaining production, testing, and other system environments.
Ensure adherence to escalation procedures. Respond to escalated, complex and high-end user issues promptly.
Assist with providing ongoing support and training of employees as well as new temps/interns as needed.
Document and maintain documentation on running systems and procedures.
Maintain security standards for all systems in consultation with the Info Sec team.
Participate in after-hours/weekend network support as needed.
Responsible for the software and technologies designed for operating and monitoring applications, data and services residing in the cloud, cloud services, and cloud environments.
Other responsibilities and duties, as assigned.
Education and Experience Required:
A minimum of 3 years related customer service experience.
A minimum of 3 years of experience in the following: Microsoft Windows Platforms, Microsoft 365 and Microsoft Azure.
Bachelor's degree in business, CS, IT, or Business Administration; Or equivalent combination of education, skills, and experience.
Experience with network LAN or WAN technologies.
Experience with hypervisor technologies (specifically VMware vSphere).
Preferred Skills and Qualifications
Excellent organizational, project planning, presentation, and time management skills with careful attention to detail.
Ability to manage daily operations of the function and prioritize work with minimal guidance.
Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
Strong analytical, multitasking, and problem-solving capabilities.
ITIL
Additional Details
Ability to travel to support the bank's locations as needed.
Ability to lift up to 40 lbs.
Must be able to work a flexible schedule, including after business hours; and periodically be on-call for after-hours support.
Other
Ability to travel within a defined market area.
Compensation
Base Salary Range: $85,000 - $100,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements:
This opportunity offers flexibility to work in a hybrid working environment within our Rockville, MD office.
Remote working arrangement may be an option for qualified applicants.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$85k-100k yearly 5d ago
Voice Bot Engineer
Amerisave Mortgage 4.3
Remote job
Description AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence. We leverage cutting-edge technology and data-driven strategies to provide exceptional service to our customers. Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they're celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers. At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together! What We're Looking For: This is a high-impact, high-visibility role for someone excited by cutting-edge conversational AI and driven to deliver seamless, intuitive customer experiences.
This is a remote opportunity to work from home.
What You'll Do:
Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces.
Integrate bots with LLMs and MLMs to create dynamic, multilingual, context-aware conversations.
Collaborate with UX designers to build conversational flows that feel natural, human-like, and contextually adaptive.
Connect voice bots to internal APIs, CRMs, and knowledge bases to power real-time interactions.
Design systems for managing fallback behaviors, intent resolution, escalation, and sentiment analysis.
Build tooling and infrastructure for testing, monitoring, and improving voice bot performance over time.
Ensure compliance with security, privacy, and regulatory standards, especially in financial and consumer data contexts.
What You'll Need:
5+ years of experience developing production-grade voice bots or conversational AI systems.
Proven success integrating bots into telephony systems (Asterisk, Twilio, Amazon Connect, Google Dialogflow CX, etc.).
Deep familiarity with building voice experiences for the web (Web Speech API, VUI design, etc.).
Hands-on experience interfacing bots with LLMs (Gemini, OpenAI, Anthropic, Cohere) and MLMs for multilingual interactions.
Proficiency in languages like Node.js, Typescript, or Python for backend integrations.
Experience working with speech recognition (ASR) and text-to-speech (TTS) engines.
Comfort with real-time messaging, API integrations, and scalable architecture patterns.
Excellent communication skills and a strong sense of ownership in delivering user-facing features.
Preferred Qualifications:
Experience in the mortgage, fintech, or regulated financial services domain.
Familiarity with prompt engineering.
Exposure to sentiment detection and emotion-aware dialogue systems.
**Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. ** Compensation: The annual salary for this position generally ranges between $120,000 - $140,000. Benefits: · 401(k) · Dental insurance · Disability insurance · Employee discounts · Health insurance · Life insurance · Paid time off · 12 paid holidays per year · Paid training · Referral program · Vision insurance Supplemental pay types: · Referral bonuses AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Consumer Privacy Act Disclosure Acknowledgment
Employment Applicants, New Hires, and Employees Residing in California
AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
$120k-140k yearly Auto-Apply 60d+ ago
VoIP Engineer
GDIT
Remote job
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
Network and Telecommunications
Job Qualifications:
Skills:
Cisco Voice over IP, Collaborating, Project Support, System Upgrades, Voice over IP (VoIP)
Certifications:
None
Experience:
7 + years of related experience
US Citizenship Required:
Yes
Job Description:
HOW THE VoIPENGINEER WILL MAKE AN IMPACT:
We are seeking an experienced VoIPEngineer to design, implement, secure, and support enterprise voice and collaboration systems in geographically dispersed environments. The ideal candidate has deep expertise in large-scale Cisco Unified Communications and delivers secure, reliable voice and video services supporting mission-critical federal and defense operations.
Key Responsibilities
Engineer and administer Cisco UC platforms including CUCM, Unity Connection, Expressways, Jabber, and related systems across NIPR/SIPR and VoSIP networks.
Monitor, maintain, and optimize UC systems for performance and availability using RTMT and SolarWinds.
Perform system upgrades, migrations, and patching for UC infrastructure, including Cisco UCS, VG450 gateways, and VMware environments.
Implement DISA STIGs, remediate ACAS findings, and maintain DoD cybersecurity compliance.
Provision and deploy telephony devices, including BAT files, templates, and automation workflows.
Develop and maintain technical documentation such as system designs, installation guides, and operational procedures.
Collaborate with network, cybersecurity, and infrastructure teams to resolve complex UC issues.
Conduct site surveys, produce as-built documentation, and recommend design improvements for scalability and security.
Provide Tier II/III support, user training, and end-user documentation.
Support planning and deployment of new UC services and contribute to technology roadmaps.
Required Qualifications
7+ years of experience engineering and administering Cisco Unified Communications in enterprise or DoD environments.
CCNA certification.
Hands-on experience with CUCM, Unity Connection, Expressways, SIP, QoS, and VG gateways.
Experience upgrading and migrating Cisco UC systems, including UCS and VMware ESXi.
Strong knowledge of DISA STIGs, IA controls, and DoD security standards.
Proven ability to troubleshoot complex UC issues in distributed networks.
Experience with RTMT and SolarWinds.
Strong technical documentation skills.
Superb and effective technical, communication, collaboration, and customer engagement skills; strong ability to multi-task, problem solve, and take initiative; attention to detail and ability to work in a fast-paced environment
Certifications:
Must Possess the appropriate baseline certification(s) to achieve a minimum of DoD 8570.01-M Information Assurance Technical (IAT) Level II (i.e., CompTIA Security+ CE) prior to start. Will need to obtain an additional computing environment certification (i.e., one of the CSSP sections certifications (i.e., CISCO certs, CEH, CCNA-Security, CND, etc.) within six-months of hire based on position designation.
When 8140 requirements are implemented on program/contract, employees will need to conform to 8140 certification standards.
Clearance Level Requirements:
Active SECRET DoD Security Clearance required upon start.
Education:
Preferred bachelor's degree in information technology, Engineering or relevant field with a minimum of 7+ years of relevant experience
Location:
Hybrid: onsite required in Falls Church, VA three (3) days per week, with the option to work remotely two (2) days per week. Onboarding/transition in period requires on-site support up to 60 days (must completely in-process with all credentials, accounts, access, and understanding of role and responsibilities before telework allowed). GECOS work schedules are subject to change on direction by mission requirements from GDIT or USG leadership.
Travel:
Up to 10% possible
#GECOS
#GDITPriority
The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Hybrid
Work Location:
USA VA Falls Church
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$119k-161k yearly Auto-Apply 12d ago
Voice Provisioner
Ness Digital Engineering
Remote job
at Ness Romania SRL
Job ID 5029
Why Ness
We know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.
You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.
You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.
Requirements and responsibilities
This position's primary purpose is to provision SIP and ISDN services for customer use and CXOne Mpower network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept direction from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism and expedience.
What you'll do
New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION) and Inbound (Toll Free, DID: local and international) orders.
Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request.
Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records.
During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary.
Interfaces regularly with other internal CXOne Mpower departments such as COGS team: Carrier builds, Carrier testing, Carrier CAC Increase/Decrease, Carrier Disconnects.
RespOrg/port In and Out, route and provision inbound number services to the NICE CX network through internal and external carrier systems for Local and International Toll Free and DID's.
Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues.
Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail.
Performs pretesting with LECs and Vendors if required.
Performs quality assurance audits and takes responsibilities for errors.
Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders.
Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations.
May be required to work nights, evenings and weekends.
Follows the company Code of Ethics and CXOne Mpower policies and procedures at all times.
Communicate in an effective and professional way with customers in and outside of CXOne Mpower.
What you'll bring
Bachelor's degree in Telecommunications or related field or equivalent work experience;
5+ years experience in telecommunications;
Experience with T1, DS3, OC3, OC12 install and test;
Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc);
Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting;
Command level knowledge Empirix, Wireshark, Ribbon Analytics;
Previous experience with configuring SBCs;
Proven track record of excellent communication and conflict resolution skills.
Not checking every single requirement?
If this role sounds good to you, even if you don't meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.
Let's meet and you may just be the right candidate for one of our roles.
At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.
$80k-106k yearly est. Auto-Apply 60d+ ago
AI Voice Engineer - Fully Remote
Magik 4.0
Remote job
Job DescriptionAI Voice Engineer (Low-Latency Conversational AI)
We are a large B2C eCommerce brand in the health and wellness space, and we are building a cutting-edge, high-volume outbound AI sales team designed to handle 100,000+ voice calls per month.
We are seeking an experienced and highly skilled AI Voice Engineer to be the foundational engineer responsible for bringing our conversational AI agents to life. This is a crucial remote role for a candidate who thrives on solving low-latency challenges, driving conversion rates, and integrating complex systems at massive scale.
What You'll Do:
Voice Model Integration: Work hands-on with leading commercial voice platforms like ElevenLabs and integrate with top-tier LLMs like ChatGPT/GPT-5 (and similar commercial models) alongside various promising open-source models to optimize conversation quality and cost.
Custom LLM Development: Design, build, and fine-tune custom Large Language Models (LLMs) specifically trained on high-volume phone call recordings to ensure natural, context-aware, and highly persuasive sales conversations.
Low-Latency Voice Optimization: Architect and implement solutions to achieve ultra-low latency in AI voice responses, ensuring human-like flow and minimizing response delay over the phone network.
System Integration: Seamlessly integrate the conversational AI system with core business infrastructure, including CRM platforms (e.g., HubSpot, Klaviyo) and payment systems for end-to-end transaction handling.
Prompt Engineering Mastery: Develop advanced and context-aware prompts to maximize the AI agent's effectiveness, maintain brand voice, and steer conversations toward desired sales outcomes.
Guardrail Creation & Maintenance: Implement robust guardrails based on detailed sales scripts, legal requirements, and conversation factors to ensure safe, ethical, and on-brand interactions at massive scale.
A/B Testing & Conversion Optimization: Design and execute split testing (A/B testing) protocols within the AI environment to continuously improve conversation flows, prompt effectiveness, and ultimately drive higher AI conversion rates (e.g., booked appointments, sales completion).
Scalable Code Development: Write clean, efficient, and scalable code primarily in Python (or other popular AI languages like Rust or Go) to manage the high-volume call infrastructure.
Workflow Orchestration (n8n): Build and maintain n8n workflows to orchestrate outbound call triggers, lead routing, real-time webhooks, CRM updates, follow-ups (SMS/email), error retries, and human handoff; version and monitor workflows in production.
Required Skills:
5+ years of professional experience in software development, with at least 3 years focused on conversational AI, LLMs, or Voice-User Interface (VUI) development.
Proven ability to optimize voice applications for low-latency performance and real-time processing.
Expert-level proficiency in Python. Experience with cloud platforms (AWS, GCP, Azure) and their AI/ML services is highly desirable.
Strong understanding of data pipelines and training custom LLMs/fine-tuning models based on proprietary datasets (like call recordings).
Demonstrable experience integrating AI models with external business APIs, specifically CRM and payment processors.
Deep expertise in prompt engineering and conversational design principles geared towards direct response or sales outcomes.
Experience in setting up and analyzing A/B testing metrics for AI-driven conversion improvements.
Familiarity with telephony APIs (e.g., Twilio, Vonage) and voice synthesis/cloning technologies.
Why Magik?
This is a fully remote opportunity to apply advanced AI techniques to direct revenue generation at a scale rarely seen within a large, established health and wellness eCommerce brand. You will be instrumental in defining the future of our sales organization and directly impacting the company's growth trajectory.
$64k-84k yearly est. 31d ago
VoIP Network Engineer (Remote; Full Time; Multiple Openings)
Ringcentral 4.6
Remote job
Say hello to possibilities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction- giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This is where you and your skills come in. We're currently looking for: Responsible for designing and building RingCentral's core voice service and integration with RingCentral's platforms to extend the capabilities of our service to accommodate scale, availability, compliance, and to improve performance and efficiency of our voice and integration services.
To succeed in this role you must meet the following requirements:
Develop and maintain the architectural framework for telecommunication systems ensuring availability, scalability, reliability and security
Design and create VoIP services to integrate with Ringcentral Platform
Create new designs, architectures, standards, and methods for large-scale distributed telecom infrastructure
Configure and troubleshoot SBCs and Various call routing platforms
Be an expert integrator into our platforms, helping platform teams to shape our architecture
Contribute to our deployment and automation tools to efficiently detect, address, and prevent problems
Implement, support and improve Telecom Fraud Detection services and methodology
Debug problems at scale for our mission critical services, and help our platforms and operations teams to implement lasting fixes
Perform interoperability testing with VoIP vendors
Build automation using industry tools to deploy and scale services
Improve performance of the services while managing related cost (COGS) and maintain compliance guardrails
Provide multi-layered technical expertise for next generation initiatives
Engage in training and mentoring to help develop other engineer
Lead and manage engineers on per project basis
Be a part of our on-call rotation, which is a responsibility you'll share with your engineering teams around the world
Desired Qualifications:
U.S. Master's degree in Computer Science, Networking/System Administration or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor's degree or equivalent in Computer Science, Networking/System Administration or a related field plus five (5) years of related experience, is required.
Experience with SIP messaging; SIP trunking; VoIP infrastructure; at least two of the following SBC vendors: Ribbon, Acme, Sansay or Freeswitch; Infrastructure as a Code (IaC) for managing cloud-based telecom infrastructure; deploying CI/CD pipelines using one of the following: Terraform, Ansible, or Puppet; managing code repositories for version control & collaborating changes; at least one of the following cloud providers: Azure, AWS or GCP; Kubernetes; Docker; one of the following languages: Python, Bash or Go; SQL; Telecom compliance; E911; implementing toll fraud migration tools; at least one of the following mirroring and monitoring tools: Homer, VoIP Monitor, or Oracle OCOM; network routing, switching and Firewall; BGP, MPLS and IPSec; Scaled Agile Framework (SAFe); and Scrum is required.
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Wellness programs including 1:1 coaching and meditation guidance
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Parental support for children with developmental and learning disabilities
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.
$80k-109k yearly est. Auto-Apply 21d ago
NOC Engineer, Remote
Connection 4.2
Remote job
Connection Services has a fantastic opportunity for a NOC Engineer, working remotely. Excellent opportunity to work for a top VAR offering excellent benefits including but not limited to; 3 weeks paid PTO, tuition reimbursement, 401k excellent benefits, etc.; opportunity for growth.
REMOTE
The Senior NOC Engineer works with limited direct supervision and guidance of the NOC shift manager. This position requires the ability to be a key stakeholder in incident response, troubleshooting, network planning and procedures development. The Senior NOC Engineer is responsible for system network and design expertise, for conducting high level systems analysis, planning, and coordinating installations and deployments. Responsibilities also include ensuring backup and recovery systems are operational, and for identifying problem areas including but not limited to network, infrastructure, and servers. The Senior NOC Engineer identifies ways to enhance and improve existing systems, determine cost benefits, and recommend solutions. As a senior team member, the Senior NOC Engineer mentors lower skilled NOC Agents.
Responsibilities
Requirements:
Maintains and expands customer relationships through:
Understanding of how to deliver quality service while adhering to service level agreements (SLAs) in a fast-paced environment.
Understanding the importance of regular follow up and status updates to customer and management for outages and escalations through issue resolution.
Developing documentation including user guides, admin guides, knowledge base articles, FAQs, quick reference guides.
Providing advanced technical recommendations across firewalls, servers, cloud platforms, and networking technologies.
Demonstrating continuous improvement and identifying opportunities to enhance operational efficiencies.
Participating in strategy planning discussions with technical, business, and client partners.
Escalating issues effectively to management, SMEs, manufacturers, software publishers, etc., to ensure timely resolution of customer outages and issues.
Continually assesses, refines, and implements managed services processes and procedures by:
Monitoring incident request systems and taking ownership of L3+ requests in accordance with SOPs.
Working effectively in a collaborative and innovative team-oriented environment.
Providing technical support for all shifts.
Developing and maintaining standard operating procedures across Lifecycle and Managed Services.
Documenting troubleshooting steps, resolutions, recommendations, and next steps in systems such as ServiceNow.
Supports customers through:
Familiarity working within ticketing systems as part of a larger technical team.
Clearly communicating and executing all firewall, server, cloud, and networking engineering tasks.
Conducting network audits and delivering actionable findings.
Providing solutions for unfamiliar technologies, applications, and environments with a strong ability to learn quickly.
Creating and performing network testing (regression, functionality, and performance).
Expert understanding of networking principles (IP addressing, subnets, routing, and switching).
Expert-level OS troubleshooting in Windows environments.
Strong knowledge of Microsoft client/server environments including Azure AD, Azure compute, Azure networking, and hybrid identity.
Expert understanding of Active Directory, DNS, DHCP, and Group Policy.
Strong knowledge of antivirus, backups, and virtualization with VMware vSphere/ESXi, vCenter, and Hyper-V.
Familiarity with VMware Cloud (VMC), Azure VMware Solution (AVS), and cloud-based DR/backup solutions.
Expert understanding of desktop and server operating systems (Windows & Linux).
Fundamental knowledge of Microsoft Endpoint Manager/Intune and cloud-based patching methodologies.
Min USD $48.00/Hr. Max USD $57.00/Hr. Qualifications
Qualifications:
Excellent verbal and written communication skills.
Advanced Microsoft Office skills, including creating presentations, documents with complex formatting, and advanced Excel spreadsheets including macros.
Advanced computer knowledge and strong data-entry accuracy.
Strong knowledge of network troubleshooting including IP/TCP connectivity issues, VPN technologies, and remote-user support.
Strong understanding of Azure cloud infrastructure, Azure networking, Azure VMs, Azure Backup, Azure Monitor, and Azure security fundamentals.
Expert-level knowledge of antivirus, backups, and VMware/Hyper-V virtualization, including vSphere, vCenter, vSAN concepts, and migrations.
Ability to troubleshoot and resolve email issues, specifically MS Outlook and cloud-based Exchange/Office 365.
Support commonly used software, hardware, web applications, and back-office equipment including printers and network appliances.
Familiarity with ITIL/SLA principles.
Expert knowledge of multiple ticketing systems, including ServiceNow, AutoTask, and Zoho.
Expert knowledge of networking principles (IP addressing, subnets, routing, switching).
Expert-level knowledge of OS troubleshooting in Windows environments.
Advanced knowledge of desktop and server operating systems, including Linux.
Expert knowledge of major firewall platforms such as FortiGate, SonicWall, Sophos, and Meraki.
Strong experience with monitoring tools including ManageEngine, Nagios, and SolarWinds.
Experience with cloud-integrated architectures, hybrid-cloud operations, VMware Cloud on AWS, Azure VMware Solution (AVS), and cloud disaster recovery platforms is highly preferred.
$48-57 hourly Auto-Apply 46d ago
NOC Engineer
Raptor Technologies 3.4
Remote job
About Us!
Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety.
We are passionate about our mission to protect every child, every school, every day!
About the Role
The NOC Engineer is responsible for monitoring, maintaining, and supporting the health and availability of networked systems, hardware, and applications. This role is part of a newly formed team and offers a unique opportunity to help build and refine operational processes, workflows, and best practices from the ground up.
Responsibilities
Monitor network, system, and hardware health 24/7 using monitoring and alerting tools.
Respond to alerts, incidents, and outages promptly and follow defined escalation procedures.
Perform initial troubleshooting for network connectivity, hardware failures, and performance issues.
Participate in an on-call rotation to support after-hours and critical incident response.
Coordinate with internal teams (Support, Engineering, IT) and external partners to resolve incidents.
Document incidents, root cause findings, and resolution steps clearly and accurately.
Identify recurring issues and trends to support proactive improvements.
Perform routine system checks, maintenance tasks, and configuration validation.
Verify service restoration and ensure proper incident closure.
Support on-site troubleshooting, training, and deployments as needed.
Maintain accurate operational documentation and monitoring configurations.
Qualifications:
1-3 years of experience in a NOC, IT operations, or technical support role
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs)
Experience troubleshooting hardware, network, and system performance issues
Familiarity with monitoring and alerting tools
Strong written and verbal communication skills
Ability to work effectively in a fast-paced, operational environment
Preferred Qualifications:
Experience supporting distributed or large-scale environments
Exposure to cloud platforms (AWS, Azure, or GCP)
Experience with ticketing and incident management systems
Experience using Salesforce for case management, reporting, or operational workflows
Basic scripting or automation experience
Familiarity with ITIL or incident management practices
What's in it for you?
You join the gold standard in school safety software.
You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.
You will work with diverse teams made up of some of the best minds in the industry.
You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.
You will have access to a robust benefits package that includes:
Remote-first philosophy
Flexible paid time off
Paid parental leave
11 Paid holidays per year
Workplace flexibility
Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
401(k) employer contribution to help you plan for the future
Company paid life insurance, STD, and LTD
Pet insurance
If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to ***************** for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.
Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.
$60k-91k yearly est. Auto-Apply 6d ago
Network Infrastructure Engineer - United States
Photon Group 4.3
Remote job
Greetings Everyone
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check *****************************
Job Summary:
We are looking for a Senior GCP Platform Engineer with expertise in networking to join our dynamic team. In this role, you will be responsible for designing, implementing, and optimizing network infrastructure on Google Cloud Platform (GCP). The ideal candidate will have a deep understanding of networking concepts and extensive experience with GCP networking services such as Google Interconnect, VPCs, Firewalls, and network security.
Responsibilities:
Design, deploy, and maintain network infrastructure on Google Cloud Platform (GCP) to meet the organization's requirements for scalability, performance, and security.
Implement and manage Google Interconnect and other connectivity solutions to establish reliable and high-performance network connections between on-premises data centers and GCP.
Configure and manage Virtual Private Clouds (VPCs), subnets, routes, and network policies to ensure efficient network traffic management and isolation.
Design and implement network security controls, including firewalls, VPNs, and identity and access management (IAM) policies, to protect GCP resources from unauthorized access
Monitor network performance and troubleshoot network-related issues to ensure optimal performance and availability of GCP services and applications.
Collaborate with cross-functional teams, including DevOps, Security, and Infrastructure teams, to design and implement network solutions that align with business requirements and security best practices.
Provide guidance and support to junior engineers and team members on networking best practices, GCP networking services, and troubleshooting techniques.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
6+ years of experience in network engineering or infrastructure engineering roles.
3+ years of experience working on a public cloud (GCP, Azure, AWS) with a minimum of 1 year of hands-on experience with Google Cloud Platform (GCP) networking services.
Proficiency in configuring and managing Google Interconnect, VPCs, subnets, routes, and network security controls on GCP.
Strong understanding of networking concepts, protocols, and technologies, including TCP/IP, DNS, DHCP, VPN, BGP, and MPLS.
Experience with network monitoring and troubleshooting tools, such as Wireshark, TCPdump, and Google Cloud Monitoring.
Experience with Infrastructure as Code (IaC) tools like Terraform
Certifications such as Google Professional Cloud Network Engineer or Google Professional Cloud Architect are a plus.
Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment.
Compensation, Benefits and Duration
Minimum Compensation: USD 51,000
Maximum Compensation: USD 178,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
$65k-104k yearly est. Auto-Apply 47d ago
Network Infrastructure Engineer (DevOps) - Crypto
Career Renew
Remote job
Job Description
Career Renew is recruiting for one of its clients a Network Infrastructure Engineer (DevOps) - Crypto - this is a hybrid position in Ashburn, VA. Salary range: 120-150K USD yearly.
Who We Are:
We build infrastructure that delivers massive amounts of web data to the companies training the world's most powerful AI models.
We're the team that helps to power and support Grass, a bandwidth-sharing network that lets us operate a massive distributed crawler, giving us unique access to high-quality public web data at global scale. On top of that, we've built pipelines for ingesting, segmenting, and annotating billions of videos, transcripts, and audio files, powering dataset creation for frontier labs.
We're lean, technical, and move fast. No red tape, no slow decision-making; just a team of builders pushing to expand what's possible for open web data and AI.
The Role.
We are looking for a talented Network Infrastructure Engineer to join our team with experience working with infrastructure and network architecture design . In this role, you will be responsible for building and maintaining the infrastructure that powers our AI-driven platform. You will work closely with our engineering and product teams to deploy physical infrastructure at our data centre to ensure that our systems are scalable, secure, and reliable. Your work will directly impact the efficiency and performance of our platform, enabling us to deliver cutting-edge solutions at scale.
Who You Are.
Proven experience designing networks and maintaining physical infrastructure.
Possesses a deep understanding of routers/switches and establishing connectivity between servers.
Strong proficiency with infrastructure as code (IaC) tools such as Terraform, Ansible, or similar.
Experience with cloud platforms like AWS, GCP, or Azure, including networking, security, and automation.
Proficiency in containerisation technologies (e.g., Docker) and orchestration tools like Kubernetes.
Solid understanding of monitoring and logging tools such as Prometheus, Grafana, or ELK stack.
Strong problem-solving skills with a focus on performance optimisation and automation
What You'll Be Doing.
Infrastructure Design and Implementation:
Oversee design, configuration, and deployment of networks, servers, network switches, systems, firewalls, and applications.
Oversee configuration of servers with virtualization and troubleshooting of application issues
Ensure infrastructure solutions meet business needs, including scalability and security.
System Maintenance and Support:
Ensure regular maintenance of servers, networks, and other infrastructure components to ensure uptime and reliability.
Troubleshoot and resolve issues related to infrastructure components.
Network Management:
Ensure correct configuration of network components, including switches, routers, firewalls, and VPNs.
Monitor system performance and implement solutions to enhance reliability, security, and scalability.
Collaborate with engineering teams to integrate DevOps best practices into the development lifecycle.
Ensure that all systems are secure and compliant with industry standards.
Why Work With Us:
Opportunity. We are at at the forefront of developing a web-scale crawler and knowledge graph that allows ordinary people to participate in the process, and share in the benefits of AI development.
Culture. We're a lean team working together to achieve a very ambitious goal of improving access to public web data and distributing the value of AI to the people. We prioritize low ego and high output.
Work Remotely
Compensation. You'll receive a competitive salary, benefits and equity package
Compensation & Package
Base Salary + Tokens
$66k-94k yearly est. 13d ago
Principal NOC Engineer
Boldyn Networks
Remote job
Empowering Connectivity, Ensuring Reliability.
Principal NOC Engineer
About the role:
The Principal NOC Engineer is the primary technical advisor and environment owner for a portfolio of strategic accounts. Success requires elite networking expertise, outstanding consulting and communication skills, and close collaboration with Service Desk, NOC, and leadership to maximize client stability and satisfaction.
What you'll be doing:
Essential Functions and Responsibilities
Lead diagnostic and restoration efforts for complex incidents; perform root-cause analysis and publish findings.
Act as senior escalation resource and mentor for Tier 1-3 engineers; deliver case debriefs, training, and best-practice guidance.
Collaborate with the product team on network product design that drives stability and with the Implementation team on network design as needed.
Own the technical relationship for assigned clients-maintain deep knowledge of environments, risks, and business goals.
Conduct proactive health checks, capacity planning, performance tuning, and best-practice audits to prevent issues before they surface.
Develop and present multi-year technical roadmaps aligned to client strategy, budget, and service capabilities.
Produce clear, thorough documentation (HLD/LLD, MOP/CAB change plans, incident RCAs, environment runbooks).
Influence service standards, tooling, and automation; pilot emerging technologies for future managed service offerings.
Participate in a rotational on-call schedule for high-priority escalations.
Other duties as needed.
What you'll bring:
Qualifications
Expert-level Cisco certification (CCIE-Enterprise or CCIE-Routing & Switching) required.
ITIL Foundation (or higher) preferred.
CWNE certification or equivalent wireless expertise is a plus.
Required Technical Competencies
10+ years of experience with dynamic routing protocols.
10+ years of experience with Cisco IOS/IOS-XE Routing/switching platforms.
10+ years of experience with Remote Access VPN and Site-to-Site VPN.
10+ years of experience in troubleshooting and managing Firewalls: ACLs, NAT, NGFW, routing.
Exposure to most of the following technologies:
ACI (4+ years)
ISE (4+ years)
Cisco SD-Access (2+ years)
Public cloud (AWS or Azure) (3+ years)
FMC and managed devices (FTDs) (5+ years)
DNAC (3+ years)
Cisco SD-WAN (3+ years)
Palo Alto Firewalls and Panorama, including Prisma Access and Prisma SD-WAN (3+ years)
Automation / Programmability: Python / Ansible (3+ years)
Firewall expertise (Palo Alto, Cisco ASA, Fortinet, Checkpoint) is highly valued and may offset gaps in other areas.
Consulting & Soft Skills
Proven ability to translate technical findings into clear, business-aligned recommendations for engineers, managers, and C-level stakeholders.
Excellent verbal and written communication; consistent, customer-focused follow-through.
Strong mentoring mindset and commitment to continuous learning.
About us:
At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.
Why work with us?
We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way.
We also offer:
Salary: $190,000-$200,000
Annual Bonus
Thousands of LinkedIn Learning courses
Flexible working opportunities
Monthly technology stipend
Competitive benefit packages
Paid Maternity and Paternity leave
Peer recognition program
Career development programs
Ready to apply?
Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.
Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it's important to us, to our future. To build a workforce that's representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers' problems in the smartest ways possible.
We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.
$53k-78k yearly est. Auto-Apply 60d+ ago
Associate NOC Engineer
Nff 3.5
Remote job
Since 1996, Networking For Future, Inc. (NFF) has been engineering the backbone of mission-critical systems for government and enterprise clients. With headquarters in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable real-world results.
NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for Artificial Intelligence Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions and Zero Trust Strategies. NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives.
NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner.
NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles.
About this Position / Responsibilities
Provide complete, 1st-level NOC support of network and IT systems technologies as part of NFF's managed services practice
Monitor and respond to network and system hardware and software alerts
Perform client specific actions, such as running scripts or commands on client-based systems and recording the output results to aid in issue diagnosis
Interface with clients and vendor support to ensure proper escalation during outages or periods of degraded performance
Troubleshoot network and system outage or performance issues
Analyze network traffic to provide incident triage and/or root cause identification Utilize software and hardware tools to identify and diagnoses network and system faults and degraded performance
Interface with managed services clients for communication of alerts, issue impact, and ongoing status of active incidents
Utilize NFF and/or client specific ticketing tools for incident management, tracking and close out
Assist with internal IT projects and support needs as part of Corporate Engineering Team
Qualifications
Required
Hands on experience with either Windows or Linux System Administration
Ability to work with customers to gather, analyze and validate reported network, system or application issues
Excellent written and oral communication skills and proven ability to collaborate effectively with technical and non-technical staff
Demonstrated experience in providing excellent customer service
Proficiency in Microsoft Office Suite products (Word, Excel, etc.)
Dedicated remote work/office environment, free of interruptions and distractions that would affect work performance. In addition, background noise should be at a minimum and not interfere with customer, peer, or partner conference calls. The designated workplace must be in a safe, healthy, professional, and secure manner free of recognized hazards
US Citizen (residing in the US)
Preferred
Associate level knowledge of Cisco enterprise solutions resulting from previous operational support or implementation experience in enterprise networks
Familiarity with network monitoring protocols and methods (SNMP, Syslog, NetFlow, etc.)
Bachelor's or associate degree in computer science, engineering, or other technical discipline.
Expirience with Cyber Security tools & platform at an enterprise level.
Microsoft Active Directory configuration and integration experience
Microsoft O365 Administration and Support
Microsoft InTune Administration and Support
Linux, PowerShell, Python, Ansible, Expect and other scripting and automation techniques
Technical Certifications in software development or any of the following vendors:
Microsoft
Cisco
NetApp
Riverbed
Splunk
VMware
Team Values
Deliver Excellent Customer Service by Putting yourself in the Customer's Shoes
Become Essential to your Peers and Customers by Providing Value in every action
Outperform yourself and others through a commitment to Constant Improvement
Take the Lead by presenting solutions, owning and then resolving issues
Set expectations by Calling your Shot and then see them through
NFF Disclosures
NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:
Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
STD, LTD, Supplemental life insurance and ADD&D
Comprehensive 401k plan
Paid Time Off
NFF is an Equal Opportunity Employer.
Important Notice: All NFF Inc communications come ****************. Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.
$55k-83k yearly est. Auto-Apply 33d ago
Network Infrastructure Engineer (DevOps)
Wynd Labs
Remote job
Who We Are:
We build infrastructure that delivers massive amounts of web data to the companies training the world's most powerful AI models.
We're the team that helps to power and support Grass, a bandwidth-sharing network that lets us operate a massive distributed crawler, giving us unique access to high-quality public web data at global scale. On top of that, we've built pipelines for ingesting, segmenting, and annotating billions of videos, transcripts, and audio files, powering dataset creation for frontier labs.
We're lean, technical, and move fast. No red tape, no slow decision-making; just a team of builders pushing to expand what's possible for open web data and AI.
The Role.
We are looking for a talented Network Infrastructure Engineer to join our team with experience working with infrastructure and network architecture design . In this role, you will be responsible for building and maintaining the infrastructure that powers our AI-driven platform. You will work closely with our engineering and product teams to deploy physical infrastructure at our data centre to ensure that our systems are scalable, secure, and reliable. Your work will directly impact the efficiency and performance of our platform, enabling us to deliver cutting-edge solutions at scale.
Who You Are.
Proven experience designing networks and maintaining physical infrastructure.
Possesses a deep understanding of routers/switches and establishing connectivity between servers.
Strong proficiency with infrastructure as code (IaC) tools such as Terraform, Ansible, or similar.
Experience with cloud platforms like AWS, GCP, or Azure, including networking, security, and automation.
Proficiency in containerization technologies (e.g., Docker) and orchestration tools like Kubernetes.
Solid understanding of monitoring and logging tools such as Prometheus, Grafana, or ELK stack.
Strong problem-solving skills with a focus on performance optimization and automation
What You'll Be Doing.
Infrastructure Design and Implementation:
Oversee design, configuration, and deployment of networks, servers, network switches, systems, firewalls, and applications.
Oversee configuration of servers with virtualization and troubleshooting of application issues
Ensure infrastructure solutions meet business needs, including scalability and security.
System Maintenance and Support:
Ensure regular maintenance of servers, networks, and other infrastructure components to ensure uptime and reliability.
Troubleshoot and resolve issues related to infrastructure components.
Network Management:
Ensure correct configuration of network components, including switches, routers, firewalls, and VPNs.
Monitor system performance and implement solutions to enhance reliability, security, and scalability.
Collaborate with engineering teams to integrate DevOps best practices into the development lifecycle.
Ensure that all systems are secure and compliant with industry standards.
Why Work With Us:
Opportunity. We are at at the forefront of developing a web-scale crawler and knowledge graph that allows ordinary people to participate in the process, and share in the benefits of AI development.
Culture. We're a lean team working together to achieve a very ambitious goal of improving access to public web data and distributing the value of AI to the people. We prioritize low ego and high output.
Work Remotely
Compensation. You'll receive a competitive salary, benefits and equity package.
$61k-88k yearly est. Auto-Apply 60d+ ago
NOC Engineer - Tier III
Vero Networks 4.2
Remote job
NOC Engineer - Tier III
Department: Networks Operations
The NOC Engineer - Tier III is a senior technical role within the Vero Network Operations Center (NOC), responsible for ensuring network reliability, performance, and uptime across our national fiber and IP transport infrastructure. This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors. The ideal candidate is a hands-on problem solver and technical mentor with deep experience in fiber transport, IP core networks, and NOC operations.
RESPONSIBILITIES
Monitor and manage multi-vendor network environments, ensuring high availability of fiber and IP transport services.
Lead triage and advanced troubleshooting of complex network events, identifying root causes and driving quick resolution.
Coordinate escalations with internal engineering, field operations, and external vendors.
Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems.
Conduct proactive network performance analysis, capacity planning, and optimization.
Provide Tier III technical support to internal teams: mentor Tier I/II NOC personnel.
Oversee change management, upgrades, and maintenance windows to minimize service impact.
Maintain detailed documentation, runbooks, and process improvements for network operations.
Ensure SLA adherence, service availability, and MTTR targets are consistently achieved.
CORE COMPETENCIES
There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation.
REQUIRED QUALIFICATIONS
8-10+ years in network operations, engineering, or telecommunications, with proven experience in NOC or ISP environments.
Deep expertise in IP networking (BGP, OSPF, MPLS, VLANs, VPNs, QoS) and fiber transport systems (DWDM, CWDM, Ethernet).
Hands-on experience with:
Juniper (Junos), Cisco, and MikroTik platforms.
Calix XGS-PON and access/aggregation network management systems.
Fixed wireless and LTE platforms such as Cambium, Telrad, or similar.
Advanced diagnostic, analytical, and scripting abilities (Python, shell, or equivalent a plus).
Strong understanding of network monitoring, alerting, and telemetry tools.
Proven ability to lead technical response during major incidents and guide NOC teams through resolution.
Bachelor's degree in computer science, IT, or equivalent experience preferred.
JOB DETAILS AND PHYSICAL REQUIREMENTS
This has no travel requirements.
Must be authorized to work in the United States.
This is a staff position.
This is a Nonexempt position.
This is a Full-Time position.
This is a Remote position.
The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.
ABOUT VERO
Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.
NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: ****************
This position requires the ability to pass a standard background check upon offer of position.
At least 2 professional references are required.
CORE COMPETENCY DEFINITIONS
Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization.
Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality.
Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.