Voip network technician jobs near me

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the Team: The Launch Team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success. About the role: As Skydio brings drones to the portfolio of modern infrastructure, many of our customers require installation and management of their drone docking stations on private or secure networks. Skydio sells a self-hosted version of the cloud offering that customers can install on their own hardware. This is a customer-facing role where you'll be directly involved, helping customers learn to fly for the first time, manage their new software stack, integrate the stack with the rest of their ecosystem, and support them when they run into issues. You'll be providing support remotely or in-person, and should expect to travel about 40% of the time. We are looking for a scrappy and resourceful expert in Linux systems, networking, and enough familiarity with coding to put together basic integrations between RESTful services. As the first hire for a new role, you will be instrumental in setting the tone and path for how Skydio will manage on-prem customers working out of some of the most secure facilities in the world. While your primary goal is ensuring our product is working well for our customers, you'll also be a member of the product team, suggesting and making enduring improvements to the product ecosystem as you identify flaws or opportunities. We are looking for you to be a linux system expert for the deployment engineering team. The deployment engineering team primarily focuses on being deep experts in UAS systems and wireless technologies, and you'll be a crucial value-add to the team's ability to communicate and work with our customer's IT teams as we navigate corporate firewalls and infosec policies. How you'll make an impact: Support Skydio customers with our self-hosted products. Assist the customer in planning and writing integrations between their internal systems and our drone management software. Debug and troubleshoot outages, wherever and whenever they occur. Build out our on-prem lab in California, including organizing the hardware, building trial-and-evaluation flyaway kits, and testing. Be a key member of the product team, informing the form factors and menu of options for our on-prem offerings. What makes you a good fit: 4+ years experience with Linux system administration, including host configuration, patching, networking, and debugging typical system health issues. Experience with building and racking servers. Mostly applicable to our in-house lab. Coding experience: working knowledge of REST APIs or similar API boundaries and experience working with customers to implement and test integrations (basic scripting, testing, documentation). Comfortable communicating directly with customers. US Person required for working at US government facilities. Ability to travel 40% of the time. Ability to acquire Part 107 certificate (for flying UAS) Nice to have: Experience in areas such as Mapping, Surveying, Photogrammetry in the Utilities or Public Safety industries. Experience working with physical systems, such as building your own drones or maintaining other IOT devices. Experience with corporate firewalls, such as Cisco, Palo Alto Networks, or Meraki. Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $110,000 - $153,000. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria. *Compensation for certain positions may vary based on the position's location. #LI-LP1 At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws. For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit *************************

Zachary Piper Solutions is seeking a Travel Network Technician in Reston, VA to support the configuration and deployment of LAN gear at government and contractor sites, supporting the establishment of connectivity to the Azure air-gapped cloud environments. Requirements: * 2 years of experience with TCP/IP protocol configuration and use (e.g., DNS, FTP, SSH, BGP). * 2 years of Experience deploying documented network architectures and troubleshooting connectivity issues * Hold active TS/SCI security clearance fully adjudicated by the designated agency. * Ability to travel and work remotely up to 50% of the time. Compensation: * $70,000 - $100,000 (Depending on experience) * Benefits including medical, dental, vision, 401k * Holidays and paid time off * This position requires travel to sites across the continental US. When not traveling, all work is to be performed in Reston, VA

Reports To: Executive Director / Operations Manager Status: Contract (Independent Contractor) Hours: As Needed (Approx. 10-20 hours per week or project-based) Compensation: Competitive hourly rate, commensurate with experience About Us: Houston Media Source (HMS) is a community-based, non-profit organization that empowers Houston-area residents by providing the resources, training, and platforms necessary to create, produce, and distribute original television programming. For over 30 years, HMS has promoted free expression and fostered creative collaborations by ensuring all community voices have access to media. We focus on airing original programming produced by the community, for the community. We are now seeking a dynamic and strategic Executive Director to help lead our efforts in expanding our services, driving growth, and fulfilling our mission. We are seeking a skilled and reliable Contract IT & Network Support Specialist to provide technical support, network maintenance, and systems management for our community-based media and operations center. This individual will ensure the integrity, efficiency, and security of our IT infrastructure while supporting staff, volunteers, and program partners in achieving our mission. Maintain and troubleshoot local area networks (LAN), Wi-Fi systems, routers, and switches. Ensure stable and secure internet connectivity across all departments and production areas. Monitor network performance and address outages or slowdowns promptly. Implement data backup, recovery, and cybersecurity measures. Install, configure, and maintain computers, printers, audio-visual equipment, and mobile devices. Support operating systems (Windows/Mac) and ensure regular software updates. Maintain inventory and oversee procurement of IT equipment and licenses. Provide remote and on-site troubleshooting for staff and contractors. Respond to help desk tickets or requests related to hardware, software, or connectivity. Offer user training on basic systems, cloud storage, and security best practices. Implement and maintain data security protocols, including password management and access control. Ensure compliance with nonprofit data privacy and grant reporting requirements. Coordinate secure disposal of outdated hardware or confidential data. Assist with technology upgrades, new software rollouts, and digital media initiatives. Support special events, livestreams, and community broadcast systems (as applicable). Provide input on long-term IT planning and infrastructure improvements. Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 5+ years of experience in IT support, networking, or systems administration. Strong understanding of Windows Server, cloud services (Google Workspace, Microsoft 365), and media network configurations. Familiarity with media production or nonprofit environments is a plus. Excellent problem-solving, communication, and time-management skills. Must be able to work independently, prioritize tasks, and maintain confidentiality. Contract Details Contractor will provide services under an independent contractor agreement. Must carry liability insurance and provide W-9 documentation. Work may be performed remotely and/or on-site as needed. Schedule and hours are flexible and based on organizational demand.

We are a thriving Northshore IT Company seeking a dedicated and experienced Network Technician / Computer Support Specialist to join our team. Our company specializes in providing comprehensive IT solutions to customers on Boston's North Shore. . We pride ourselves on offering hands-on support for customer networks and delivering exceptional service. If you are skilled in Windows Servers, Network Infrastructure, Microsoft Exchange / Office 365, and workstation troubleshooting, and if you are excited about being part of a dynamic and collaborative environment, we encourage you to apply. Responsibilities: Provide hands-on technical support for customer networks, addressing a variety of issues related to Windows Servers, Network Infrastructure, Microsoft Exchange / Office 365, and workstations. Collaborate with team members to resolve complex technical challenges and deliver effective solutions. Travel to local customer sites in the Northshore of Boston region during business hours for on-site appointments, ensuring timely and efficient problem resolution. Conduct remote troubleshooting sessions, delivering remote support to clients as needed. Participate in maintaining and enhancing network security measures. Assist in configuring and maintaining Microsoft Exchange and Office 365 environments. Location: Our brand-new office is centrally located in Peabody, providing easy access to local amenities and major highways. The office environment is spacious and conducive to productivity and collaboration. Team and Culture: Join a close-knit and spectacular team that values hard work and camaraderie with a cooperative team spirit. Enjoy a dynamic and engaging work atmosphere where collaboration and knowledge sharing are key. Participate in quarterly company outings and events for team bonding and some great fun. Hours and Work Arrangements: Full-time position with a combination of in-office, remote, and on-site work. Availability during both standard business hours and after hours is required for timely support. Some physical tasks, including equipment carrying, are essential for this role. Compensation and Benefits: Negotiable salary based on experience. Bi-weekly pay structure. Holiday Pay, Vacation Pay, Sick Pay Employer paid Accident Insurance. Medical insurance with Employer contributions. Dental and other supplemental insurance packages available at employee cost. Simple IRA plans are available with Company Matching. Work in a supportive environment that values work-life balance. Qualifications: A minimum of 3 years of experience in Help Desk support is required. Strong background with Office 365 Administration is required. Must have a passion for IT security, Email Security, and Compliance. Interest in VOIP Phone systems, configuration, and design is a bonus. A willingness to travel to local client sites, up to 25% of the time. Strong interpersonal skills and the ability to communicate effectively with clients and team members. A professional cover letter must accompany all resumes. Equal Opportunity Employer: We are committed to diversity and equal opportunity. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Application Information: Job Type: Full-time Location: in Office, and Multiple locations for client visits Work Remote: Occasionally If you are passionate about technology, enjoy problem-solving, and thrive in a collaborative setting, we invite you to apply for this exciting opportunity to contribute to our growing IT team. Experience level: 5 years Schedule: 8-hour shift Ability to commute/relocate: Peabody, MA 01960: Reliably commute or planning to relocate before starting work (Required). Relocation is not paid by Sandra Network. Experience: Server Support: 2 years Help desk: 3 year (Preferred) Desktop Support: 3 years (Required) Network Infrastructure Experience: 2 years

This position is responsible for development, maintenance, and support of technology platforms, network infrastructure, and operational support. THIS IS NOT A REMOTE POSITION. Essential Duties and Responsibilities Responsible for the installation, maintenance, and usage of the company's local area network Maintain technology operating platforms including, but not limited to operating systems, security tools, server applications, servers, email systems, software, and hardware. Install, configure, operate, maintain, monitor, manage, and troubleshoot networks (e.g. routers, switches, cabling, etc.) Establish and implement network policies, procedures, and standards and ensure their conformance with information systems and company's objectives Perform server administration tasks, including user/group administration, security permissions, group policies, and print services Ensure security standards through routine/scheduled audits of backups, firewalls, and policies. Responsible for managing network performance and the maintenance of network security, ensuring security procedures are implemented and enforced. Configure and mange Internet Protocol (IP) address space and VLANs, issue IP addresses for new equipment/workstations and troubleshoot IP address issues. Recommend corrective action to restore systems during an outage Collaborate with Plant IT and IT team to assist in troubleshooting, identify root cause, and provide technical support when needed. Participate in IT Cybersecurity team with responsibilities as assigned. Remain current with evolving technological products and features and constantly changing business needs, internal standards, and industry best practice Ability to work effectively as a team member Ability to work with confidential files and/or materials. Strong oral and interpersonal communication skills Education, Training, and Certifications: Associates Degree Experience Minimum 3 year related experience Skills and Abilities Experience and knowledge with network infrastructure and Microsoft operating environments

**Responsibilities & Qualifications** **RESPONSIBILITIES** + Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure + Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management + Work on VTC tasks/projects as designated by the Team Lead and/or PM + Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters + Develop required specifications for simple to moderately complex troubleshooting + Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins + Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices + Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs + Perform CODEC updates and other technical administrative duties as assigned + Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management + Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure + Create, update, and manage trouble tickets in the DLA Service Now ticketing system + Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network + Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software + Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives + Provide software and configuration updates as required by DOD IA directives + Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required + Create and update documentation, including CONOPS, SOPs, and troubleshooting guides + Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads **REQUIRED QUALIFICATIONS** + DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): + CCNA Security + CySA+ GICSP + GSEC + Security+ SSCP + Computing Environment Certifications: + 200-301 Cisco Certified Network Associate (CCNA) AND (one of the following within 6 months of start date): + 100-150 Cisco Certified Support Technician (CCST) Networking + 100-160 Cisco Certified Support Technician (CCST) Cybersecurity + Clearance: + Must possess Secret Clearance with IT-I Sensitivity + Experience: + Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required. **Overview** We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP"As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Columbus, OH (on-site) + Type of environment: Office + Noise level: Medium + Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work eveningsand weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** US Citizen Secret clearance with IT-I sensitivity required **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **Job Locations** _US-OH-Columbus_ **ID** _2025-8037_ **Category** _Network Administrator/Engineer/Architecture_ **Type** _Regular Full-Time_

Responsibilities & Qualifications RESPONSIBILITIES Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management Work on VTC tasks/projects as designated by the Team Lead and/or PM Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters Develop required specifications for simple to moderately complex troubleshooting Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs Perform CODEC updates and other technical administrative duties as assigned Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure Create, update, and manage trouble tickets in the DLA Service Now ticketing system Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives Provide software and configuration updates as required by DOD IA directives Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required Create and update documentation, including CONOPS, SOPs, and troubleshooting guides Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads REQUIRED QUALIFICATIONS DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): CCNA Security CySA+ GICSP GSEC Security+ SSCP Computing Environment Certifications: 200-301 Cisco Certified Network Associate (CCNA) AND (one of the following within 6 months of start date): 100-150 Cisco Certified Support Technician (CCST) Networking 100-160 Cisco Certified Support Technician (CCST) Cybersecurity Clearance: Must possess Secret Clearance with IT-I Sensitivity Experience: Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required. Overview We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Columbus, OH (on-site) Type of environment: Office Noise level: Medium Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizen Secret clearance with IT-I sensitivity required OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

The Local Area Network (LAN) Lead provides support to a specific DLA geographic region (Northeast, Central, South, and West). This position will support and provide direction to the network engineers in their assigned region. Responsibilities Assist the network engineering team with equipment lifecycle planning and installation, as well as development of technical specifications for procurement of Enterprise LAN equipment. Coordinate with the Network Engineering team for the placement and cabling of LAN equipment within the DLA enclave. Development of market research for new equipment and provide recommendations to Government POC. Provide input on LAN designs and architecture as required. Perform lab testing of LAN equipment. Provide knowledge transfer to the Network & Telecommunications Services (NTS-LAN) government staff. Track assigned projects, provide regular updates to the Task Order Project Manager (TOPM) and Government POC. Attend meetings regarding LAN support and assigned projects. Task, track, monitor and report on tickets, projects, and special assignments within their area of responsibility. Ensure LAN network diagrams are kept up to date with all diagrams being reviewed/updated at a minimum annually. Must have the ability to communicate accurate information Technology used: Cisco routers, Cisco switches, VLANs, inter-switch trunking, wireless access points, cabling, InfoBlox DNS, endpoint security, Operating Systems, Opentext NNMi, Cisco Catalyst Center, Axonius, Netscout Infinistream, Splunk, Network Management Servers Qualifications • Active Secret Clearance • Relevant certification from a nationally recognized technical authority (e.g., Network+, Security+, CCNA, etc.) • 5 years of LAN experience including at least 2 projects in technical task areas. At least one project must have occurred within the past 3 years. • DoD Approved 8570 Baseline Certification of Category IAT Level I or higher Benefits include: Medical, Dental, and Vision Plans (PPO & HSA options available) Flexible Spending Accounts (Health Care & Dependent Care FSA) Health Savings Account (HSA) 401(k) with matching contributions Roth Qualified Transportation Expense with matching contributions Short Term Disability Long Term Disability Life and Accidental Death & Dismemberment Basic & Voluntary Life Insurance Wellness Program PTO 11 Holidays Professional Development Reimbursement Please contact *************** with any questions! Amyx is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Amyx is a VEVRAA federal contractor and we request priority referral of veterans. Physical Demands Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

This position is responsible for development, maintenance, and support of technology platforms, network infrastructure, and operational support. THIS IS NOT A REMOTE POSITION. Essential Duties and Responsibilities Responsible for the installation, maintenance, and usage of the company's local area network Maintain technology operating platforms including, but not limited to operating systems, security tools, server applications, servers, email systems, software, and hardware. Install, configure, operate, maintain, monitor, manage, and troubleshoot networks (e.g. routers, switches, cabling, etc.) Establish and implement network policies, procedures, and standards and ensure their conformance with information systems and company's objectives Perform server administration tasks, including user/group administration, security permissions, group policies, and print services Ensure security standards through routine/scheduled audits of backups, firewalls, and policies. Responsible for managing network performance and the maintenance of network security, ensuring security procedures are implemented and enforced. Configure and mange Internet Protocol (IP) address space and VLANs, issue IP addresses for new equipment/workstations and troubleshoot IP address issues. Recommend corrective action to restore systems during an outage Collaborate with Plant IT and IT team to assist in troubleshooting, identify root cause, and provide technical support when needed. Participate in IT Cybersecurity team with responsibilities as assigned. Remain current with evolving technological products and features and constantly changing business needs, internal standards, and industry best practice Ability to work effectively as a team member Ability to work with confidential files and/or materials. Strong oral and interpersonal communication skills Education, Training, and Certifications: Associates Degree Experience Minimum 3 year related experience Skills and Abilities Experience and knowledge with network infrastructure and Microsoft operating environments

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description : About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values - How we act We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right. Job flexibility: We think everything you do matters - at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. Position Summary Breezeline's Maintenance Technician is a fully functioning, higher level role that supports the growth of the system by assuring the integrity of the HFC and FTTH network, testing, and maintenance of all current HFC/ FTTH network and other equipment associated with plant facilities and distribution systems. The incumbent ensures the quality of the network delivering services provided to end users meets or exceeds established industry and company performance standards and is compliant with FCC requirements and protocol. He/she coordinates with all functional departments (corporate, market, or region, as applicable) regarding the optimization of overall business efforts. Accountabilities also encompass Core technician tasks which may include; complex; +/- Fiber to the Home (FTTH). Responsibilities * Predominantly performs preventative and demand maintenance required to restore the HFC/ FTTH network to Breezeline performance specifications as related to customer impacting network impairments and/or outages. * As business needs dictate, it may perform proactive maintenance required for the HFC/ FTTH network to operate within Breezeline performance specifications. * As business need and proficiency in role occurs, incumbent will apply knowledge and skills acquired through ongoing training in the areas of Automation, Network, and Fiber * Maintains and repairs equipment with the HFC/Fiber distribution system. Monitors WFX, Stratusync, iGlass throughout the day for information regarding changes to work schedule and/ or OneView tickets. * Prepares for daily work assignment by requisitioning equipment and supplies from warehouse, and stocking vehicle as needed. * Maintains company truck and other equipment per service requirements and safety guidelines. * Drives a company vehicle between office and/or home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies. * Monitors Workforce Express System (WFX) throughout the day for information regarding changes to work schedule and for information about current installation. * Communicates with dispatch (via WFX, phone, etc.) for assistance, status on current install or new service requests. * Consults with supervisor and other technicians for advice and assistance as needed. * Demonstrates experience with the following: working with little supervision; managing ambiguity and autonomy; flexibility to work in an unstructured environment; dealing effectively with uncertainty and change * Interacts with customers (internal/external) in a professional, courteous manner including when responding to escalations and repeated customer concerns. * Ensures the quality of services provided to end users meets or exceeds established industry and company performance standards and is compliant with all national, state and local laws and regulations. * Participates in team meetings as scheduled. * Attends job-related training that may include initial training, refresher training, product and service updates. * Works on regularly scheduled days as well as unscheduled days and beyond regular work hours (including on-call rotation) due to customer or operational demands. * Uses small hand tools, power tools, and test equipment. * Works with alarms, low voltage electricity, and color-coded wires. * Complies with all safety procedures and policies Qualifications Minimum * 18 years of age * Demonstrated proficiency in Core Technician skillsets * Basic Mathematical Skills * Ability to read design prints * Valid state driver's license and a good driving record * Certifications and licenses, as required by state and municipal laws * Successfully meet (and maintain) additional background check requirements for specialized projects/services * One year of work experience in a comparable field (e.g. related hands-on trade role) * Minimum of one year of direct customer service experience * PC and Windows software skills * Stable work history * Able to work required shifts and overtime (if necessary) * Spanish proficiency desirable in some locations * Travel as business needs dictate Preferred * High school degree or GED equivalent preferred; post-high school education a plus Physical Job Requirements * Ability to carry and use tools and equipment * Requisite ability to drive motor vehicle * Adequate ability to distinguish different colors of wire * Ability to frequently bend, stoop and crawl * Requisite ability to drive commercial vehicle (DOT physical required) * Ability to lift and carry 28ft extension ladder * Ability to lift an 88lb power supply from floor to 42" * Occasionally sit and climb ladders/stairs: performs fine motor and pinching movements, & pivots with feet and bends, twists and laterally flexes back & reaches at overhead shoulder, knee, and floor levels, stoops, squats, crouches, kneels and crawls and press foot pedals. * Frequently stands and walks & pushes/pulls with arms and grasps with hands & reaches at waist * Ability to climb ladders and/or utility poles and work in high places * Ability to work in small spaces (such as crawl space and attics) to tolerate typical residential and commercial controlled work environments as well as uncontrolled weather-related heat and cold for extended periods of time * Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations Benefits: * Competitive salary * Medical coverage (including prescription and vision plans) * Dental coverage * Life Insurance (1x salary at no cost to employee) * Long and short-term disability insurance (no cost to employee) * Voluntary employee, spousal, and child life insurance * Company recognized Holidays with additional Floating Holidays * Paid Time Off (PTO) programs * 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) * Participation in the Employee Bonus Plan * Participation in the Cogeco Stock Purchase Plan * Complimentary and discounted broadband services (for those in our service area) * Tuition Reimbursement * Headspace Membership * Opportunities for LinkedIn Learning subscriptions for select colleagues Location : Columbus, OH Company : Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************

Full-time Description Network Technician Tier 2 About Us: DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients. Role and Responsibilities: General Networking Possess a strong understanding of general networking concepts and the OSI model. Install, troubleshoot, and repair structured cabling, and review technical drawings. Configure and troubleshoot DHCP and DNS (server and gateway). Perform latency checks, packet captures, and review overall network health. Switching/Routing Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco). Understand broadcast domains and implement VLANs. Install, configure, and troubleshoot switch stacking and power failover. Understand and troubleshoot network topologies. Firewalls Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco). Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco). Experience maintaining licensing and configuration backup plan. Wireless Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi. Maintain licensing and backup configuration plans for wireless systems. Intermediate Experience Microsoft 365 administration, configuration, and troubleshooting Server administration, configuration, and troubleshooting Storage administration, configuration, and troubleshooting Network administration, configuration, and troubleshooting Benefits: DataPerk offers an excellent benefits package which includes: BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums) Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan Simple IRA Plan with a company match up to 3% contribution Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more Requirements A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications: CompTIA Network+ Cisco Certified Network Associate (CCNA 200-301 Cisco Certified DevNet Associate Fortinet NSE 4-6 Possess two or more of the following certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Windows Server Administration Fundamentals CompTIA Server+ CompTIA Security+ Certified Ethical Hacker VMware Certified Professional (VCP) Red Hat Certified Engineer (RHCE) Cisco Certified Network Associate (CCNA) Associate in computer science or comparable experience Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.

The Miami Valley Educational Computer Association has an opening on our team for a qualified Network Specialist based in southern Montgomery County. We are looking for a hardworking self-starter that is dedicated to providing timely and reliable network support services. Job Objective: Installs, maintains, configures, and supports all equipment associated with WAN and LAN deployments. Supports and maintains associated servers and applications used within established network environments. Qualifications: * Minimum of an Associate's Degree in technology-related field or equivalent work experience. * Documented evidence of a clear criminal record. * In-depth knowledge of computing environments. * Ability to train and support clients. * Energetic self-starter able to work with minimum supervision. * Ability to conceptualize, evaluate, prioritize, and solve complex problems. * Ability to develop training materials and supplemental documentation. * Ability to establish working relationships with co-workers and function as part of a cohesive team. * Maintains high ethical standards, integrity, and professionalism. * Able to work in an interruption-intense environment. * Ability to interact comfortably and confidently with the public. * Ability to maintain confidentiality of privileged information. * Ability to learn new skills and perform new job functions as work environment changes. Other Desirable Qualifications: * Experience with Cisco IOS, network troubleshooting, mobile device management, direct end-user support, Windows servers, etc. * Group presentation and customer training experience. * Work experience in the information technology industry. * Goal-oriented, career-minded. Salary commensurate with experience. 260-day employment contract. To apply, please email your resume to ********************.

Global Network Language Analyst Join ATLAS's Dynamic Team Atlas Advisors, LLC (ATLAS) is on a mission to support national security objectives and we're looking for highly qualified language analysts to join our team. If you are passionate about using your language skills to contribute to critical national defense efforts, we want to hear from you! About You You are passionate about national security and excel in language analysis, including translation, transcription, and analysis of complex information. You have excellent communication skills, work well independently and collaboratively, and maintain high standards of quality in your work. You are experienced in cryptologic operations and adept at processing voice and graphic language materials. Key Responsibilities You will provide support to National Security Objectives by scanning, translating, transcribing, and analyzing foreign language materials. You will draft reports and conduct quality reviews to ensure the highest standards of accuracy and clarity in your work. Key Qualifications Required: High school diploma, GED, or equivalent. TS/SCI security clearance. Documented ILR level 2 in audio and text translation to English within the last 2 years. Four (4) years of experience in Cryptologic Operations performing language processing. Two (2) years of experience translating, transcribing, and gisting. One (1) year of experience performing language processing in the computer network domain. No more than one (1) year of reporting experience. One (1) year of experience typing on an English keyboard. Desired: Even if you only match with a few of the desired capabilities listed below, we encourage you to apply! Associate or Bachelor's degree. ILR level 3 in audio and text translation within the last 2 years. Six (6) to twelve (12) or more years of experience in Cryptologic Operations performing language processing and working in the computer network domain. Language Requirements: Fluency in English and at least one of the following languages: Spanish Russian Hebrew Albanian Arabic (Egyptian, Gulf, Iraqi, Levantine, Sudanese, Yemeni) Azeri Baluch Bosniak Chechen Chinese (Mandarin and Wu) Dari Greek Hindi Kurdish (Bahdini, Sorani, Kurmanji) Macedonian Japanese Korean Pashto (Afghan, Pakistani, Farsi) Portuguese Punjabi (Western) Urdu Serbo-Croatian Somali Swahili Tajik Turkish Uzbek Compensation and Benefits Competitive salary commensurate with experience. 401(k) retirement plan. Full medical care benefits package. Training and professional development. Company-provided life insurance. Short-term & long-term disability. Paid time off. If you are eager to be a part of a team that plays a vital role in national security and want to make a meaningful impact, apply now!

Job Description At RedHelm, we deliver tailored technology solutions designed to support our clients as they grow and to respond immediately when threats arise. Our mission is rooted in partnership, precision, and protection - values that are reflected in our name. RedHelm symbolizes elite protection, decisive leadership, and forward-driven strength, aligning closely with our commitment to excellence in everything we do. We have a clear vision as an employer: to be the preferred technology employer for skill mastery, team formation, and career longevity. That vision is supported by a strong foundation of core ideals shared by every member of our team. We answer the call in moments of urgency or uncertainty, responding with focus, composure, and dependability. We own it by stepping up, following through, and taking pride in delivering what matters most to our clients and partners. We act with integrity, doing what's right-not just what's easy-while contributing to the communities we serve. We continuously raise the bar, bringing discipline, precision, and a drive for improvement to every challenge we face. And above all, we win together, celebrating our shared successes as one united team. At RedHelm, we don't just build technology-we build trust, deliver impact, and lead with purpose. Job Title: NOC Technician (Tier 1) Location: Remote / Flexible Job Overview: RedHelm is seeking a Network Operations Center Technician (Tier 1) to join our Network Operations Center (NOC) team. The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining our managed services platforms. This role requires foundational expertise in Windows Server administration, networking technologies, and backup management, with a strong focus on proactive issue resolution and customer support. This position is entry-level with hourly pay starting at $17.00/hour and offers remote work flexibility while ensuring active collaboration with internal teams and clients as needed. Key Responsibilities: Utilize and monitor various support tools to proactively assist clients with outages and performance issues. Triage and remediate automated alerts from various systems, escalating issues to higher-tier support teams when required. Install software, patches, and updates on servers and workstations following change control standards. Perform basic troubleshooting of WAN/edge technologies, including direct internet circuits, MPLS, SD-WAN, firewalls, and routers. Administer and troubleshoot backup platforms, handling job maintenance, restores, and configurations. Communicate with internal teams and customers, keeping them informed of ticket progress and service updates. Ensure adherence to Ideal Integrations' operational standards and best practices. Qualifications: Must-Have Skills: 1-3 years of experience in a NOC or IT support role. Hands-on experience with RMM platforms, Windows Server, Office 365, and ticketing systems. Strong troubleshooting experience with LAN/WAN networking technologies. 1-3 years of experience with MS Windows workstations. Strong analytical and communication skills, with a customer service mindset. Ability to multi-task and adapt to a dynamic, fast-paced environment. Nice-To-Have Skills: Familiarity with backup solutions and disaster recovery processes. Knowledge of firewalls, network security, and cloud-based services. Experience working with Remote Monitoring and Management (RMM) tools. Working Hours: Flexible shifts based on business needs and incident response requirements. Remote work option available with periodic check-ins and collaboration sessions. Why Join RedHelm? Be part of a highly skilled NOC team working with cutting-edge technologies. Opportunities for career growth, training, and certification support. Work in a fast-paced, collaborative environment where integrity, excellence, accountability, and teamwork drive success. If you are a motivated IT professional looking to advance your career in network operations and service management, we encourage you to apply for this opportunity!

At RedHelm, we deliver tailored technology solutions designed to support our clients as they grow and to respond immediately when threats arise. Our mission is rooted in partnership, precision, and protection - values that are reflected in our name. RedHelm symbolizes elite protection, decisive leadership, and forward-driven strength, aligning closely with our commitment to excellence in everything we do. We have a clear vision as an employer: to be the preferred technology employer for skill mastery, team formation, and career longevity. That vision is supported by a strong foundation of core ideals shared by every member of our team. We answer the call in moments of urgency or uncertainty, responding with focus, composure, and dependability. We own it by stepping up, following through, and taking pride in delivering what matters most to our clients and partners. We act with integrity, doing what's right-not just what's easy-while contributing to the communities we serve. We continuously raise the bar, bringing discipline, precision, and a drive for improvement to every challenge we face. And above all, we win together, celebrating our shared successes as one united team. At RedHelm, we don't just build technology-we build trust, deliver impact, and lead with purpose. Job Title: NOC Technician (Tier 1) Location: Remote / Flexible Job Overview: RedHelm is seeking a Network Operations Center Technician (Tier 1) to join our Network Operations Center (NOC) team. The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining our managed services platforms. This role requires foundational expertise in Windows Server administration, networking technologies, and backup management, with a strong focus on proactive issue resolution and customer support. This position is entry-level with hourly pay starting at $17.00/hour and offers remote work flexibility while ensuring active collaboration with internal teams and clients as needed. Key Responsibilities: Utilize and monitor various support tools to proactively assist clients with outages and performance issues. Triage and remediate automated alerts from various systems, escalating issues to higher-tier support teams when required. Install software, patches, and updates on servers and workstations following change control standards. Perform basic troubleshooting of WAN/edge technologies, including direct internet circuits, MPLS, SD-WAN, firewalls, and routers. Administer and troubleshoot backup platforms, handling job maintenance, restores, and configurations. Communicate with internal teams and customers, keeping them informed of ticket progress and service updates. Ensure adherence to Ideal Integrations' operational standards and best practices. Qualifications: Must-Have Skills: 1-3 years of experience in a NOC or IT support role. Hands-on experience with RMM platforms, Windows Server, Office 365, and ticketing systems. Strong troubleshooting experience with LAN/WAN networking technologies. 1-3 years of experience with MS Windows workstations. Strong analytical and communication skills, with a customer service mindset. Ability to multi-task and adapt to a dynamic, fast-paced environment. Nice-To-Have Skills: Familiarity with backup solutions and disaster recovery processes. Knowledge of firewalls, network security, and cloud-based services. Experience working with Remote Monitoring and Management (RMM) tools. Working Hours: Flexible shifts based on business needs and incident response requirements. Remote work option available with periodic check-ins and collaboration sessions. Why Join RedHelm? Be part of a highly skilled NOC team working with cutting-edge technologies. Opportunities for career growth, training, and certification support. Work in a fast-paced, collaborative environment where integrity, excellence, accountability, and teamwork drive success. If you are a motivated IT professional looking to advance your career in network operations and service management, we encourage you to apply for this opportunity!

US, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Network Technical Tools and Automation will drive the use of network tools and full-stack observability with an emphasis on network and environment reporting, including vendor performance. The candidate will report to the Sr. Manager of Network Partnerships & Automation and will play a crucial part in ensuring the effective operation of key network tools, monitoring network health and performance, and leading automation initiatives. The incumbent will help drive continuous improvement through governance with partners and Network peers through regular meeting cadences, focusing on security, scalability, availability, supportability, and cost. THE DAY-TO-DAY: Drive the utilization of network tools and full-stack observability solutions to monitor network and environment performance. Develop and implement strategies to enhance network observability and reporting capabilities. Ensure that all network and environment reporting is accurate, timely, and actionable. Monitor network performance end-to-end and share insights to support architects and engineers for operations and continuous improvement efforts. Create and publish service reports that demonstrate the health of the network and network services. Develop observability capabilities that accelerate the focus of partners, infrastructure, and application teams when issues arise. Optimize vendor relationships and governance to validate performance and drive continuous improvement. Maintain regular meeting cadences to assess vendor performance and explore alternate vendors when beneficial to the organization. Ensure key terms and vendor solutions operate effectively for a large hybrid enterprise network. Focus on incident response capabilities to increase vendor ownership of issues, reduce escalations to the larger Network team, and improve the digital experience for all customers. Operate as a Subject Matter Expert (SME) in problem resolution sessions and use network tools and observability reports to identify and help correct root cause issues. Drive continuous improvement initiatives based on incident and problem management learnings. Develop and implement scripting and automation solutions to streamline network operations that maximize existing tools like Catalyst Center, AKIPs, Partner OSS tools, and fullstack Observability tools such as Grafana. Collaborate with the larger team to create scripts that improve network efficiency, reliability, and scalability. Continuously evaluate and optimize automation tools to enhance network performance and management. THE IDEAL CANDIDATE: Bachelor's degree or equivalent experience. 3+ years in enterprise network, or related technology. 3+ years of experience in wired networking. Experience helping network functions accelerate through the use of automation, observability and scripting. Third-party service management including the development and refinement of key terms to improve service performance. Experience with enterprise network tools and creating reports to highlight improvement opportunities for services that help drive progress with partners and peers. Experience engaging with partners and an understanding of the importance that governance plays in partnership health. Ability to manage complex incidents and problems successfully with partners involved. Ability to define, manage and report on leading indicators for network service health. Experience tracking service performance and SLAs. THE PERKS & BENEFITS: Prioritize your wellness, access programs crafted to nurture your mental and physical health. Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond! Savor delicious meals for free in our employee dining room. Park with ease-whether you're on or off shift, it's free! From healthcare to financial support and generous time-off options, we've got you covered. Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities. VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

Responsible for the coordination and implementation of new card programs and setups as they relate to card networks across various stakeholders including external (card networks and Processors) and internal (accounting and implementation). Qualifications: Education: Bachelor's degree in business or related field, preferred. Licenses/Certifications: None. Experience: Three to five years of related card network experience and knowledge of card network regulations. Demonstrated experience in card network program implementation. Or equivalent combination of education and experience. Essential Functions: A: Job Specific: Responsible for all activities involved with requesting a new ICA/BIN including setup and certification. Responsible for all activities involved in the termination of a card program including returning the ICA/BIN. Responsible for all activities involved with an ICA/BIN transfer from another BIN sponsor bank. Serves as the subject matter expert (SME) for the implementation of new ICA/BIN projects and/or other ICA/BIN related activities requiring support. Serves as subject matter expert (SME) for the day-to-day direction of updates to internal teams; Account Managers, Implementation, Compliance and Legal, regarding BIN implementation and maintenance. Ensures the appropriate network and account set-up for new card programs. Enforces processes, implementation consistency and compliance with network guidelines with internal departments and Partners. Creates and manages the network tasks in new card program plans/timelines to accomplish implementation project goals. Supports the Sutton Bank Payments team as the card network professional for meeting network reporting and maintenance activities. Coordinates compromised card reporting with Program Managers. Maintains updated and current listing of all Sutton BINs in each network with each Processor. Assists with performing quarterly reporting for all card networks to determine assessment. Assists with reviewing monthly invoices to determine Partner billing. Ensures card Programs are compliant with card network brand and rules standards. Administers network portals, provisions internal staff and Program Managers (Visa Online, MasterCard, MC Connect, Discover Issuer Portal, and Pin Networks). Routes network communications to Program Managers when necessary. Updates Program Managers and Processors on new network rules and alerts. Registers Program Managers per network requirements. Supports the standard network reporting and maintenance requirements of existing card programs. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. The ability to present information to groups of managers, employees, customers, etc. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks, working in a fast-paced environment, meeting established deadlines. Excellent problem-solving skills. Ability to calculate figures as it relates to accounting processes. Strong project & process management skills. A high degree of accuracy; detail-oriented. Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. This role is located in Columbus, OH and must be onsite at Safelite headquarters. A Brief Overview The Network Service Analyst supports Safelite/Belron's Global network infrastructure and is involved in the day-to-day operations (problem, change, incident, and service monitoring to ensure the highest quality of service and the smooth running of the network) as well as assisting with the BAU operation and roll-out of new installations. They understand the network solution and technology that is being managed by Global IT Network Services and engage with internal and external entities who will be providing the technical knowledge and support of the SD-WAN. The Network Service Analyst will assist in facilitating fault remediation bridges, driving customer-impacting incidents to resolution, and accurately communicate network status updates to internal customer-facing teams. This role interfaces primarily with service operations and business resources to identify network problems within the business and help support the TDA to identify a suitable technical solution. What you will do Utilize ServiceNow to diligently monitor the status of incidents and problems, ensuring timely and efficient management of tickets. Conduct daily stand-up meetings with third-party teams to review open incidents, problems, and changes, ensuring proper planning and execution. Coordinate engineers' schedules and appointments at various sites. Swiftly respond to and resolve network-related incidents reported by end-users or monitoring systems. Collaborate with our third-party network services supplier to identify root causes and implement effective solutions for incident resolution Play a pivotal role in supporting ongoing day-to-day network operations to guarantee continuous service availability and optimal performance. Analyze ticket data to identify problem sites and distinguish between normal and abnormal events. Collaborate with Service Managers and Technical Design Authorities (TDA) to ensure incidents are thoroughly investigated and understood in partnership with the third-party provider. Provide essential data for monthly Global Service Reviews to assess overall network performance and identify areas for improvement Implement proactive and reactive measures to maintain service continuity and enhance effectiveness Efficiently escalate network issues that require higher-level attention, ensuring management is promptly informed about any critical situations and their potential consequences Collaborate with the TDA and third-party providers to develop and maintain network-related documentation and information Take an active role in the deployment of new network installations, raising change requests in third-party systems, and collaborating with relevant teams to ensure successful implementation and integration of new network solutions Support the change management process during the planning stage, ensuring smooth transitions and minimizing disruptions Uphold policies, standards, procedures, and guidelines to maintain a secure and well-structured network environment Provide on-call support outside regular business hours when necessary to address urgent network issues and maintain high service availability Ensure all system-related changes adhere to the infrastructure Change Management process Effectively communicate network-related updates and changes to stakeholders in a clear and understandable manner What you will need Bachelor's Degree or equivalent experience required 1-3 years Relevant experience required Demonstrated commitment to customer satisfaction and a track record of delivering outstanding customer service, especially in high-pressure situations. A strong focus on continuous improvement, constantly seeking opportunities to optimize incident and problem management processes, leading to a reduction in future incidents and increased overall system reliability Experience in supporting and delivering services within a complex and geographically diverse organizational structure, showcasing adaptability and efficiency in varied environments Successful collaboration with third-party vendors, effectively utilizing their services to deliver a seamless and efficient service experience Enthusiasm for exploring data to understand how we can elevate service quality and enhance overall value Proficiency in coordinating and working with multiple support and resolver groups across a wide range of technologies, demonstrating strong communication and collaboration skills Experience in managing queues, with a focus on aged and high priority incidents, driving our third party to deliver fast resolution times What you will get Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Tuition reimbursement per year. View all our health, wealth and life offerings at ************************* Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #LI-LS1 #LI-ONSITE

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a L1 Network Technician (Field Services) to join our team in Columbus, Ohio. Job Description: We are seeking a reliable and motivated L1 Network Technician to join our Field Services team. This entry-level role is ideal for candidates with hands-on experience in physical network installations and basic network troubleshooting. The position focuses on rack and stack, patch cabling, and supporting network device deployments in various environments. Key Responsibilities: · Perform rack and stack of network devices, servers, and related equipment · Patch cabling: install, terminate, and test Ethernet cables (copper; fiber experience a plus) · Follow cabling best practices for patch panels and cable management · Assist with cable management to maintain organized infrastructure · Use basic console commands (ping, assign IP address, copy/paste configuration) for device setup and troubleshooting · Support device connectivity and resolve basic network issues (e.g., verifying link lights, checking cable continuity) · Install and replace wireless access points (WAPs), including mounting, cabling, and basic configuration · Assist with LAN surveys: · Conduct visual inspections of network rooms, racks, and cabling layouts · Perform basic cable tracing and labeling as directed · Document findings with photos and simple reports · Identify obvious physical issues (e.g., disconnected cables, poor cable management) and report to senior staff · Document installations and updates to network diagrams as directed · Collaborate with senior engineers and client IT teams onsite and remotely · Escalate unresolved or complex issues to L2 engineers or third parties · Maintain a safe work environment and follow all safety protocols · Physical ability to lift/carry equipment, climb ladders, and work in confined spaces · Willingness to work at heights up to 12 feet (ladders) and up to 40 feet (scissor lifts) as needed · Work in various environments: data centers, office buildings, construction sites · Perform other related tasks as required · Must have reliable transportation, be able to drive up to 500 miles, be willing to fly longer distances, and be away from home 75%; must live near a major airport. Knowledge and Experience · Basic understanding of network device connectivity and cabling standards · Familiarity with console access and basic network commands (ping, IP assignment) · Experience with cable testing tools and equipment preferred · Experience installing and replacing wireless access points (WAPs) preferred · Low voltage cabling experience a plus, but not required · Exposure to LAN survey activities (visual inspections, cable tracing, documentation) a plus · Ability to read and follow network diagrams and instructions · Good problem-solving and communication skills · Ability to work independently and as part of a team · Customer-focused and proactive approach to tasks Qualifications · High school diploma or equivalent required; technical school or coursework in IT/networking a plus · 1-3 years of experience in network installation, cabling, or related field preferred · No certification required; willingness to learn and obtain certifications as needed · Existing OSHA-10, Scissor Lift, and Fall certifications a plus; willingness to obtain at company expense required About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **$30/ - $32/hr** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.