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Volkswagen Group of America jobs in Reston, VA - 33 jobs

  • Contract - EVSE Conformance Hardware Test Engineer

    Volkswagen Group of America 4.7company rating

    Volkswagen Group of America job in Reston, VA

    Requirements: Bachelor's degree in electrical engineering, electronics engineering, computer science or a related field. Experience in hardware testing, validation, and troubleshooting of power electronics or EVSE systems. Hands-on experience with test equipment such as oscilloscopes, power meters, load banks, and PLC communication analyzers. Understanding of high-voltage systems, power conversion, and signal integrity. Strong analytical and problem-solving skills. Familiarity with automated test scripts (Python, LabVIEW, etc.) is a plus. Excellent documentation and communication skills. Excellent adherence to industry safety standards. Preferred Qualifications: Knowledge of EV charging standards (IEC, ISO, SAE, UL, etc.). Experience working in an EV, automotive, charge point operator (CPO) or power electronics industry. Knowledge of grid integration, cybersecurity in EVSE, and smart charging technologies. Experience with environmental testing (temperature, humidity, vibration) is a plus. Certification experience/exposure with organizations such as UL, CSA, TÜV, or Intertek. Electrify America endeavors to make ******************************** accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ****************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Electrify America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws. #LI-MB1 Electrify America is committed to revolutionizing the way people charge. As the country's largest open DC fast charging network, Electrify America is actively contributing to electrifying mobility today and building a more sustainable future. At Electrify America, we value innovation, collaboration, and a commitment to sustainability. We strive to establish a diverse and inclusive workplace where employees can develop personally and professionally. As a team member at this rapidly growing company, you can work on state-of-the-art technology and join a team making a significant impact in the world. If you're interested in joining a dynamic, innovative company, Electrify America is a place where you can learn, grow, and make a difference! Role Summary: We are seeking a highly skilled and detail-oriented EVSE Conformance Hardware Test Engineer to join our team. The ideal candidate will have experience in hardware testing, validation, and compliance of electric vehicle charging stations. This role involves conducting conformance tests, analyzing test results, troubleshooting hardware/firmware/software issues, and ensuring compliance with industry standards such as IEC 61851, IEC 62196, ISO 15118, UL2202, UL 2251 and SAE J1772. Role Responsibilities: Conduct hardware conformance testing for EVSE products, including Level 1, Level 2, and DC fast chargers. Develop and execute test plans to validate EVSE compliance with relevant standards and regulatory requirements. Perform functional, interoperability, and safety testing for EVSE hardware and communication protocols. Utilize test equipment such as oscilloscopes, power analyzers, signal generators, and environmental chambers for testing and analysis. Identify, diagnose, and troubleshoot hardware/software issues related to power electronics, connectors, and communication interfaces (CAN, PLC, Wi-Fi, Ethernet). Document test procedures, results, and defects, and collaborate with cross-functional teams for issue resolution. Work with vendors, industry organizations and certification bodies for EVSE conformance validation. Stay updated with evolving EVSE technologies, standards, and testing methodologies.
    $87k-119k yearly est. Auto-Apply 60d+ ago
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  • Customer Engagement Specialist

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Customer Engagement Specialist to join us. The Customer Engagement Specialist plays a key role in strengthening the relationship between IT service providers and end users. This role supports the planning and execution of engagement strategies, gathers user feedback, and helps drive service improvements through communication, outreach, and collaboration with technical teams. Duties and Responsibilities: User Engagement & Communication: Serve as a liaison between end users and IT service teams to ensure customer needs and concerns are captured and addressed. Conduct outreach activities such as user briefings, onboarding sessions, and satisfaction surveys. Assist in the development of user-facing communications, including service announcements, newsletters, and knowledge articles. Feedback Collection & Analysis: Collect and analyze customer feedback to identify trends, recurring issues, and opportunities for service improvement. Support the development of customer satisfaction metrics and reporting dashboards. Track and report on engagement outcomes and follow-up actions. Collaboration & Coordination: Work closely with business analysts, documentation specialists, and service desk teams to ensure alignment of messaging and support materials. Coordinate with VIP support teams and field technicians to ensure high-touch service delivery where needed. Support the planning and execution of customer engagement campaigns and events. Knowledge Sharing & Training Support: Assist in the creation and maintenance of user guides, FAQs, and quick reference materials. Support training initiatives by helping to identify knowledge gaps and user education needs. Qualifications Required Skills/Certifications: DoD Secret security clearance Education: Bachelors degree in IT or related field (preferred) ITIL v3 Foundations/ITIL 4 Foundations certification Business Relationship Manager certification 2-4 years of experience in customer engagement, communications, or IT service delivery. Strong interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical audiences. Familiarity with ITIL-based service management and enterprise IT environments. Experience with tools such as ServiceNow, SharePoint, Microsoft Office Suite, and survey platforms. Ability to work independently and collaboratively in a fast-paced, mission-critical environment. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $32k-42k yearly est. Auto-Apply 57d ago
  • Procurement Specialist

    DMI 3.5company rating

    Arlington, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI is seeking a Procurement Support I to support a federal customer in the DC Metro area. Duties and Responsibilities: Prepares and tracks procurement packages in the specified tracker Accurately enters and updates procurement packages in ServiceNow for analysis and planning Collaborate with internal stakeholders and suppliers to define and refine SLAs and performance metrics, ensuring alignment with business objectives Build and maintain strong, ethical relationships with vendors and suppliers by conducting market research to obtain competitive estimates. Develop and update procurement policies and procedures to ensure transparency fairness and compliance with all regulations Work directly with clients on renewal packages This position is Hybrid Qualifications Must Have: Strong attention to detail Excellent written and verbal communication skills Ability to proactively initiate procurement processes Strong data entry skills Preferred Skills: Previous use of ServiceNow, Remedy or Flexera Previous experience working with IT Assets Willing to train the right candidate. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Remote, US Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $61k-93k yearly est. Auto-Apply 60d+ ago
  • Service Desk Analyst - Level II,Team Lead

    DMI 3.5company rating

    Arlington, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************** About the Opportunity DMI, LLC is seeking a dedicated and experienced Service Desk Level II to manage Tier 1 support operations for a federal government client in Arlington, VA. Duties and Responsibilities: Lead and manage the client's Tier 1 Service Desk team to meet established Service Level Agreements (SLAs) and performance metrics. Mentor Technical Service Representatives, providing guidance on delivering high-quality technical support and customer service. Ensure proper staffing coverage and adjust schedules as needed to maintain operational efficiency and SLA compliance. Monitor and report on deskside support incidents and service requests, ensuring timely and accurate ticket resolution. Establish and promote industry best practices, ensuring compliance with internal policies and client standards. Create, analyze, and present performance metrics, trend reports, and service improvement recommendations to management. Support business development and proposal efforts by contributing technical insight and leadership experience. Drive the development and implementation of training programs for onboarding and continuous learning of support staff. Qualifications Education & Experience Requirements: Bachelor's degree in Computer Science, Information Systems, or a related discipline. 5+ years of experience in an IT service desk or technical support management role. Experience managing a support team of 10 or more personnel in a high-demand environment. Demonstrated ability to implement service improvement initiatives and training programs. Required Skills & Certifications: Proven leadership and team-building skills within an IT support environment. Expertise in ITIL-based service design and operations management. Strong customer service orientation and experience managing client-facing support functions. Excellent written and verbal communication skills, with experience presenting to senior stakeholders, including government officials. ITIL v3 or v4 Foundations certification. HDI certification (or equivalent service desk leadership certification). Preferred Skills: Experience supporting federal government environments. Must be able to work flexible shifts, including nights and weekends, as needed. Ability to obtain a security clearance Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: US Citizen Physical Requirements: No Physical requirement needed for this position. Location: Arlington, VA #LI-MP1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $87k-130k yearly est. Auto-Apply 24d ago
  • Deputy Program Manager

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Deputy Program Manager to join us. As the Lead Program Manager, you will provide overall program leadership and serve as the primary interface with Government stakeholders. Ensures performance, compliance, and successful delivery across all task areas in alignment with DISA's mission. Duties and Responsibilities: • Assist the Lead Program Manager in contract execution and performance oversight. • Supervise task leads, ensuring staff performance and SLA adherence. • Manage issue escalation, problem resolution, and customer communications in PM's absence. • Oversee training and performance evaluation of staff across task areas. • Support PMO in quality control, risk mitigation, and reporting activities Qualifications Education and Years of Experience: Bachelor's Degree, preferred degree is in an IT-related field Experience: Demonstrated experience as a program manager (preferred minimum of five years of experience). Demonstrated ability for oral and written communication, preferred this ability was with the highest levels of management Demonstrated excellence in planning, directing, and managing SD or sales efforts in a similar-sized services organization to JSP. Demonstrated successful management and supervision of employees of various labor categories and skills in efforts similar in size and scope as referenced in this PWS. Knowledge of industry accepted standards and best practices related to Service Desks's mission. Demonstrated experience in a DOD IT environment. Experience managing performance-based contracts and/or task orders and knowledge of the FAR. Knowledge of industry accepted standards and best practices related to Information Management operations, and with ITSM best practices. Clearance Requirements: TS/SCI Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $98k-144k yearly est. Auto-Apply 60d+ ago
  • Documentation Specialist, Technical Writer

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Technical Writer to join us. The Documentation Specialist (Journeyman) supports the development, maintenance, and management of technical and operational documentation across the DISA J6 IT Services Program. This role ensures that all documentation is accurate, up-to-date, and compliant with DoD standards, supporting knowledge management, process improvement, and audit readiness. Duties and Responsibilities: Develop, edit, and maintain Standard Operating Procedures (SOPs), Work Instructions (WIs), user guides, training materials, and technical documentation. Collaborate with engineers, technicians, and program managers to gather and validate content. Ensure documentation aligns with DoD formatting, accessibility (Section 508), and security classification guidelines. Maintain version control and document repositories (e.g., SharePoint, ServiceNow Knowledge Base). Support the creation of deliverables such as reports, briefings, and status updates. Assist in the preparation of documentation for audits, inspections, and compliance reviews. Track and update documentation in response to changes in systems, processes, or policies. Provide support for knowledge management initiatives, including tagging and indexing content for searchability. Respond to documentation requests from internal teams and government stakeholders. Qualifications Required Skills/Certifications: Clearance: Active DoD Secret (TS/SCI preferred) Education: Associate's or Bachelor's degree in English, Communications, Information Technology, or a related field. Experience: 2-5 years of experience in technical writing, documentation, or knowledge management in a DoD or IT environment. Skills: Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), Adobe Acrobat, and SharePoint. Familiarity with ITIL, PMBOK, or CMMI frameworks (preferred). Strong attention to detail and ability to translate technical information into clear, user-friendly content. Excellent organizational and communication skills. Certifications: ITIL Foundation or CompTIA certifications (preferred but not required). Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $53k-73k yearly est. Auto-Apply 57d ago
  • Inventory Management Lead

    DMI 3.5company rating

    Arlington, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking an Inventory Management Lead to join us. Duties and Responsibilities: Supporting the IT Asset Management Program, appoint a Dedicated Inventory Management Lead whose responsibilities shall include: Develop, manage, coordinate, and conduct all inventory management operations for receiving, warehousing, shipping, disposal, fulfillment, and distribution of IT equipment Maintain accurate documentation and asset records to ensure and enforce accurate and clear chain of custody, conducting near real-time updates to ensure inventory accuracy and audit readiness; Conduct regular asset record and physical inventory reconciliations, causative research, audits, and inspections to verify asset condition, location, ownership, status Resolve inventory management discrepancies and proactively report issues or risks to the appropriate equipment owner Develop and oversee inventory management procedures, controls, and standards to include: warehouse security, safety, and workflow optimization to support efficient, effective, and accurate lifecycle handling from receipt through disposal Develop, manage, and report monthly inventory management performance (e.g., receiving, shipping, deployment, disposal), ensuring effective controls, continuous improvement, and stakeholder coordination across all inventory management functions Develops, manages, and reports annual inventory strategy and execution Ensure stock fulfillment and distribution using first-in, first-out principles, validating utilization of surplus or stagnant equipment prior to any new procurements, and coordinating owner authorization before allocation or deployment Secure Equipment at the loading dock within sixty (60) minutes of its arrival Within three (3) Business Days of its arrival at the DDC loading dock Perform asset tagging activities in accordance with Client Policies Inspect and report shipping discrepancies to the Oversight Manager when identified Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel Qualifications Education and Years of Experience: Educational background: A Bachelor's degree in Information Technology, Business Administration, or a related field is preferred Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel A minimum of 7 years of experience performing IT hardware asset management functions and responsibilities in a large enterprise. Strong understanding of IT asset lifecycle management and software license management is crucial. Ability to quickly resolve unexpected IT challenges. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Arlington, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $42k-60k yearly est. Auto-Apply 27d ago
  • Mobile Device Management Support

    DMI 3.5company rating

    Arlington, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Mobile Device Management Support to support a federal customer in the DC Metro area. Duties and Responsibilities: Serve as a user liaison covering basic computer system end-user operations, including but not limited to; system sign-on, use of the menu and help systems, Microsoft Office programs, telecommunications, use and troubleshooting of computers and printers Qualifications Education and Years of Experience: BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience. Engineering, or some other closely related academic field Strong knowledge of a Mobile Device Management System, preferably Microsoft InTune, MAAS360, and/or Apple Business Management High proficiency with Excel (table joins, v-lookup, pivot tables, etc...) Required Skills/Certifications: You have hands on experience as a Service Desk Technician or 3 to 5 years of IT experience. You can write detailed and accurate logs of all user contact by entering calls into a Service Desk Automated Tool (ServiceNow preferred) You can serve as a user liaison covering basic computer system end-user operations, including but not limited to; system sign-on, use of the menu and help systems, Microsoft Office programs, Apple telecommunications You have experience supporting mobile devices, provisioning, and managing through a Mobile Device Management (MDM) software Excellent customer service orientation and verbal communication skills. Experience with supporting and maintaining mobile communication devices Competencies required include communication proficiency, presentation skills, technical capacity, organizational skills, customer/client focus, decision making, discretion & ethical conduct Act as a lead technician in the performance of onsite Support Activities-Delivery preparing and managing on site inventory Liaise with and Support Customer VIPs Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software. Lead teams in the performance of onsite Updates, Configuration changes, or Software installations. Ability to write technical/functionality specification documentation such as Knowledgebase. Basic experience with enterprise networking, monitoring, troubleshooting, and management tools with mobile devices and peripherals. Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office. Desired Skills/Certifications: ITIL V4 certification Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No Physical requirement needed for this position. Location: Arlington, VA #LI-MP1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $51k-87k yearly est. Auto-Apply 60d+ ago
  • Senior Data Communications Engineer

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Senior Data Communications Engineer to join us. The Senior Data Communications Engineer will support the End User Account Management (EUAM) team within the DISA J6 environment. This role focuses on managing and securing user access across multiple classified and unclassified networks, ensuring compliance with DoD cybersecurity policies, and supporting enterprise directory services and provisioning systems. Duties and Responsibilities: Account Lifecycle Management: Support the creation, modification, disablement, and deletion of user accounts across NIPRNet, SIPRNet, and Yellow networks. Utilize tools such as Active Roles Server, DEPO, and DISA provisioning systems to manage account provisioning and access control. Ensure timely processing of account requests in accordance with performance standards. Directory Services & Network Integration: Manage Active Directory (AD) user accounts, including resource and external sub-domains. Coordinate with DISA and other DoD entities to ensure proper integration of directory services and enterprise email systems (e.g., DOD365-J, DEOS). Security & Compliance: Ensure compliance with DoD and DISA cybersecurity policies, including dormant account management and privileged account controls. Support audits, inspections, and data calls from cybersecurity and compliance stakeholders. Maintain documentation and logs for account-related activities to support audit readiness. Automation & Scripting: Develop and maintain PowerShell and Python scripts to automate account management tasks and improve operational efficiency. Support bulk account operations and workflow enhancements. Reporting & Analysis: Generate and maintain reports such as Dormant Accounts, Disabled/Deleted Accounts, and Account Journaling Reports. Analyze account usage trends and provide recommendations for optimization. Collaboration & Support: Work closely with the VIP Support, Mobile Device, and Cybersecurity teams to ensure seamless account provisioning and deprovisioning. Provide subject matter expertise during system upgrades, migrations, and enterprise initiatives. Qualifications Required Skills/Certifications: Secret security clearance Bachelor's degree in Computer Science, Information Systems, or related field. 3+ years of experience in enterprise account management or directory services. Strong knowledge of Active Directory, LDAP, and enterprise provisioning tools. Experience with PowerShell scripting and automation in a DoD environment. Familiarity with DISA STIGs, IAVM, and DoD cybersecurity frameworks. Security+ CE (DoD 8570 IAT Level II compliant) - preferred Microsoft Certified: Identity and Access Administrator Associate - preferred ITIL Foundation or equivalent - preferred Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: Mclean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $93k-114k yearly est. Auto-Apply 57d ago
  • Knowledge Manager

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Knowledge Manager to join us. The Knowledge Manager leads other subject matter experts of the IT team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements Duties and Responsibilities: Implements policies and procedures regarding how problems are identified, received, documented, distributed, and correcte Ensures maximum issue resolution in minimum time to meet Service Level Agreements Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support, and resolution timeframes Drives product supportability Coordinates customer service activities with other internal functions Maintains customer databases Qualifications Education and Years of Experience: The Knowledge Manager provides leadership to IT subject matter experts supporting specific customers, evaluating design and architecture challenges, improving service integration, and researching emerging technologies to develop cost-effective solutions that address both current and anticipated customer needs Education: A Bachelor's Degree in a relevant field (such as computer science, information technology, or business administration) is often required. Certification: ITIL Security+ or equivalent is required Experience: 8+ years Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No Physical requirement needed for this position. Location: McLean, Virginia #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $75k-106k yearly est. Auto-Apply 60d+ ago
  • Z/OS System Programmer/Engineer

    DMI 3.5company rating

    Arlington, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Z/OS Programmer/Engineer to join us. As a member of a small z/OS Systems Support group this resource will provide z/OS software technical support in the areas of z/OS and ISV product installation and maintenance, TCP/IP network monitoring and configuration, including various IP applications (assorted Daemons), assist in the development and implementation of automation workflows using z/OSMF, JSON and other tools. Duties and Responsibilities: z/OS and ISV Software Installation and Maintenance Install, configure and maintain software at vendor recommended levels. Coordinate all system changes through FDIC change control process. Advise on z/OS system architecture and design. Work with software vendors as needed to resolve any issues. Hardware Configuration Support Provide support and monitoring of the zSeries processor via the HMC. Provide support and monitoring of the Disk Storage Arrays and Virtual Tape Subsystems. Work with hardware vendors as needed to resolve any issues. Disaster Recovery Participate and support FDIC annual Disaster Recovery exercise. Develop and maintain Disaster Recovery procedure documentation. Automation Conduct periodic reviews of automation environment and provide recommendations for increasing use of automation and/or efficiency. Assist in the development and implementation of automation workflows using z/OSMF, JSON and other tools where appropriate. Technical Support Provide support to other technical groups within the organization as well as end-users when needed. These groups include but are not limited to DB2 DBA's, Production Control staff, Computer Operations staff, Storage and Networking as well as technical staff for other computing platforms (Windows, Linux, UNIX, and Cloud-based). This support may be in the form of direct technical assistance with software and/or hardware configuration and use, advanced problem determination and root cause analysis, and assistance in responding to audit and security configuration inquiries. Develop and maintain Standard Operating Procedure and Knowledge Base article documentation for internally customized procedures in support of the Mainframe environment. Development of required planning and coordination documentation for submission and presentation to internal technical review boards as required. Security and Compliance Ensure security best practices are integrated into all infrastructure processes. Assist with audits and compliance requirements as needed. Qualifications Education and Years of Experience: 6 - 10+ years performing general z/OS systems programming tasks. Installation and Maintenance of z/OS operating system and 3 rd party products. Hardware configuration using the HMC. Experience with utility programs and products including: ISPF, IDCAMS, CLISTS/REXX, SORT, TSO, JCL, Workload Manager (WLM), SMP/E, JCL and assorted system monitor tools. Experience with SYSPLEX environment changes, such as changes to CFRM, LOGR and WLM policies. Configuration of Unix System Services and the zfs file system structures. Experience coding in Rexx; TSO Clist (USS Shell and Windows PowerShell desired). Basic understanding of DB2 for z/OS. Experience with Java, JSON and XML desired. Comprehensive knowledge of z/Enterprise server technology, software technology, systems analysis, research techniques, systems development standards and quality and cost controls. Must be a flexible team player with strong inter-personal and communication skills. Experience with ServiceNow desired. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Provide On-call after-hours support. You must be a US citizen or national. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Remote, US #LI-SP1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $79k-113k yearly est. Auto-Apply 31d ago
  • Leasing Consultant

    Donaldson 4.1company rating

    Annandale, VA job

    Full-time Annandale, VA Salary: $20-$22 per hour Are you customer-focused, goal-oriented, and passionate about helping people? Do you thrive in a fast-paced environment? If so, Donaldson, a leader in the multi-family property management industry, has an exciting opportunity for you to join our team as a Leasing Consultant! We are seeking a talented Leasing Consultant with prior leasing experience for a 389- unit residential apartment community located in Annandale, VA (Fairmont Gardens). Responsibilities: Greet and engage prospective residents with professionalism and enthusiasm Conduct property tours and showcase apartment features and community amenities Execute the full leasing cycle-from initial inquiry through lease signing Assist with marketing and outreach efforts to attract new prospects Maintain accurate resident and prospect records (Yardi experience a plus) Promote resident retention through excellent customer care and service follow-up Support the property team in day-to-day operations and building events Respond promptly to phone calls, emails, and resident inquiries Requirements: Prior leasing experience in a multifamily community Strong customer service and communication skills Goal-oriented with proven closing ability Tech-savvy, organized, and detail-focused Availability to work weekends and some evenings for resident events Yardi or similar property management software experience preferred Why Donaldson? At Donaldson, our mission is to provide Peace of Mind in every interaction, for residents, partners, and team members alike. Our work is grounded in a core set of values: Integrity • Excellence • Commitment • Adaptability • Innovation • Ownership • Compassion • Unity We believe our most valuable asset is our people. When you join Donaldson, you join a team dedicated to making a real difference-for each other, our residents, and the communities we serve. We offer competitive benefits, including: Medical, Dental & Vision Insurance Short-Term & Long-Term Disability Life Insurance & AD&D Supplemental Insurance Options Pet Discount Plans 401(k) Retirement Plan Paid Time Off (PTO) Membership in Access Perks Paid Volunteer Days & Community Service Programs Named a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, Donaldson is proud to foster a culture rooted in respect, teamwork, and growth. Ready to take the next step in your leasing career? Apply today and grow with a company where people come first. Explore Careers at Donaldson Donaldson is an Equal Opportunity Employer. #CB
    $20-22 hourly 60d+ ago
  • Business Analyst Lead

    DMI 3.5company rating

    Arlington, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Business Analyst Lead to join us. Duties and Responsibilities: In accordance with the Client's policies, established industry best practices, and requirements supporting the IT Asset Management Program, the Business Analyst Lead's responsibilities shall include: Serve as a key contributor to ITAM program compliance, audit readiness, and continuous improvement initiatives, supporting both operational and governance objectives Supports development and refinement of ITAM policy, standards, and other governance documents Translates operational requirements into governance language Facilitates process modeling and gap validation Draft governance documents and process flows Conducts working sessions with ITAM leads and captures meeting minutes Support ITAM operations by maintaining accurate asset records, ensuring data integrity across all systems of record, and validating asset lifecycle compliance Generate timely and accurate reports on asset status, lifecycle metrics, and audit requirements to support decision-making and regulatory requirements Generate deployment reports at the Client's request Perform discovery activities at the client's request Collaborate with ITAM leads, system owners, and operational teams to ensure corrective actions are implemented and process improvements are identified Assist with data reconciliation activities if data discrepancies are found Attend audit meetings and coordinate the compliance activities of Contractor Personnel Qualifications Education and Years of Experience: Educational background: A Bachelor's degree in Information Technology, Business Administration, or a related field is preferred. A minimum of 7 years of experience performing IT hardware asset management functions and responsibilities in a large enterprise. Strong understanding of IT asset lifecycle management and software license management is crucial. Ability to quickly resolve unexpected IT challenges. Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Arlington, VA #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $100k-134k yearly est. Auto-Apply 27d ago
  • IT Asset Management Lead (Cross Functional)

    DMI 3.5company rating

    Arlington, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking an IT Asset Management Lead (Cross Functional) to support a government client's IT Asset Management (ITAM) activities. This role is responsible for coordinating and supporting enterprise IT asset management activities across hardware, software, inventory management, compliance reporting, and change governance in alignment with established policies and industry best practices. This is a cross-functional role that works closely with government client representatives and internal IT stakeholders to support governance forums, deliver reporting and metrics, and ensure asset-related processes are documented, tracked, and executed consistently. Duties and Responsibilities: Serve as the Dedicated Asset Management Lead supporting enterprise IT Asset Management (ITAM) activities Participate with government client representatives in standing and ad hoc committees and working groups related to asset management strategy and governance Coordinate with stakeholders to identify, track, and close operational and process gaps Deliver inventory management, hardware asset management, and software asset management reporting Develop and maintain compliance dashboards and program KPIs Assess and evaluate IT Change Records for asset management and compliance considerations Coordinate Change Advisory Board (CAB) reviews and support approval of Technical Changes Designate Technical Changes as Emergency Technical Changes when required Facilitate asset management and change governance meetings Document meeting minutes and follow up on outstanding action items from CAB and related meetings Qualifications Education and Years of Experience: Degree: Preferred, not required Experience: 8-10 years of IT Asset Management or related enterprise IT experience to support lead-level responsibilities Required Qualifications: Experience supporting enterprise IT Asset Management (ITAM) activities in a structured or regulated environment Working knowledge of hardware, software, and inventory asset management processes Familiarity with IT change management processes and CAB operations Strong coordination, documentation, and stakeholder communication skills Nice to Have: Experience supporting government clients Familiarity with ITIL-based asset and change management practices Experience producing dashboards, metrics, and compliance reporting Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Arlington, VA #LI-MS3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $91k-126k yearly est. Auto-Apply 26d ago
  • Senior Mobile Support Specialist

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Senior Mobile Support Specialist to join us. The Unclassified Mobile Support Specialist (Senior) is responsible for managing and supporting mobile and wireless services for the DISA J6 enterprise. This includes provisioning, troubleshooting, lifecycle management, and compliance of unclassified mobile devices such as smartphones, tablets, and MiFi units. The specialist ensures secure, efficient, and user-focused delivery of mobile services in accordance with DoD and DISA policies. Duties and Responsibilities: Mobile Device Lifecycle Management: Provision, deploy, replace, and deprovision mobile devices (e.g., iPhones, iPads, MiFi). Maintain inventory and ensure accurate tracking of all mobile assets. Support the J6 Buy Back Program and ensure proper sanitization and deactivation of devices. User Support & Service Fulfillment: Respond to user requests for mobile services, including new activations, plan changes, and troubleshooting. Provide training and guidance to users on device usage and security best practices. Support device delivery and pickup at locations such as the Pentagon, Mark Center, and Hampton Roads. Vendor & Carrier Coordination: Interface with commercial wireless carriers (e.g., AT&T, Verizon, T-Mobile) and DISA Mobility teams. Manage user accounts on carrier portals and MDM platforms (e.g., Apple Business Manager, MobileIron/MORFEUS). Compliance & Security: Ensure compliance with DODI 4640.07, DODI 8500.01, and DISA STIGs for mobile devices. Support mobile data retention and archive activities using approved tools. Assist with warranty repair coordination and device configuration for security compliance. Reporting & Analytics: Generate and maintain reports such as: Wireless Usage Reports Inventory Level Reports Rate Optimization and Trend Analysis Wireless Bills and Cost Accounting Validate data across systems (e.g., WAWF, MDM, carrier usage) every six months. Project & Process Support: Participate in mobile device lifecycle refresh (LCR) planning and execution. Support enterprise mobility projects, including evaluation of new devices and service models. Maintain and update KM documentation and SOPs related to mobile services. Qualifications Required Skills/Certifications: Secret security clearance CompTIA Security + certification 5+ years of experience in mobile device support or telecommunications in a DoD or enterprise environment. Strong knowledge of mobile platforms (iOS, Android), MDM systems, and carrier management portals. Familiarity with DoD mobile security policies and compliance frameworks. ITIL Foundation certification - preferred Apple Certified iOS Technician (ACiT) or similar - preferred Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $60k-105k yearly est. Auto-Apply 56d ago
  • System Administrator Lead

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a System Administrator Lead to join us. Duties and Responsibilities: Leads a team of system administrators responsible for enterprise IT systems. Manages escalated incidents, patch management, and configuration oversight. Implements and enforces DISA STIGs, RMF controls, and DoD cybersecurity requirements. Documents SOPs and system configurations to support continuity of operations. Reports system health and compliance metrics to PMO and Government leadership. Provide O&M support for NIPRNET, SIPRNET, and JWICS systems, as well as P2P SAR (a SAP system), infrastructure for approximately 400 users. Provide O&M support for Special Access System infrastructure for approximately 150 users. Provide O&M support for Printer infrastructure, to include Pharos Secure Print. Develop, implement, manage, and maintain VDI for thick/thin/zero clients and server virtualization technologies. Provide O&M support for SQL Database infrastructure. Provide O&M support for OMC server and desktop-based software applications. Provide data backup and restoration capabilities for NIPRNET, SIPRNET, JWICS, and Special Access Systems. Support replication of network file share volumes via Distributed File System with Replication (DFS-R) between the NCR and NSGB locations. Provide support for storage area network (SAN) and encrypted file storage capabilities. Create/maintain a standalone workstation image in accordance with DOD security standards. Provide systems recovery and repair operations employing industry best practices for systems troubleshooting and fault isolation. Qualifications Education: Bachelor's degree, preferred degree in an IT-related field Certifications: DoD8570.01M IAT Level II, VCP, and either the MCSE Core Infrastructure or Azure Solutions Architect Expert Certification Experience: 10+ years, to include: 7+ years of experience with Microsoft System Administration in an enterprise environment, including Microsoft Active Directory, Group Policies, and Visual Basic Scripting 4+ years of experience leading tasks of a similar size/scope 4+ years of experience with the following IT disciplines: Security configuration of Windows Server/Windows 10 Microsoft SCCM or similar technologies Maintaining PKI Infrastructure Implementing and managing VDI Infrastructure Server Virtualization Technologies 3 years' experience with Vormetric data encryption solutions (preferred) Clearance: Top Secret w/ SCI eligibility Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: Arlington, VA #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $78k-99k yearly est. Auto-Apply 60d+ ago
  • Program Manager

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a highly skilled and experienced Program Manager to provide direct support to the client with in NAVY IT infrastructure. The successful candidate will oversee program operations, coordinate strategic initiatives, and ensure alignment with mission-critical objectives. The role requires extensive knowledge of DoD processes, project management methodologies, and experience supporting law enforcement or intelligence organizations. Duties and Responsibilities: Oversee all aspects of program execution, including planning, scheduling, resource management, and reporting. Develop and maintain project plans, ensuring milestones are met on schedule and within budget. Provide leadership to project teams, ensuring performance aligns with contractual obligations and organizational goals. Manage stakeholder relationships with customer leadership and other key government personnel. Ensure compliance with DoD policies, security protocols, and customer operational requirements. Conduct risk assessments, implement mitigation strategies, and track program performance metrics. Facilitate meetings, briefings, and status updates for both internal and external stakeholders. Qualifications Education and Years of Experience: Minimum of 8-10 years of experience in project/program management, with at least 5 years supporting DoD or law enforcement organizations. Bachelor's degree in Business Administration, Project Management, or a related field. A Master's degree is preferred. Required and Desired Skills/Certifications: PMP or PGMP TS Clearence with SCI eligibility Demonstrated experience managing contracts in the range of $50 - $100M in value. Strong knowledge of NAVY / DoD operations, and intelligence support activities. Exceptional leadership, communication, and problem-solving skills. Proven ability to manage teams in dynamic and high-pressure environments. Preferred Qualifications: Familiarity with NAVY IT operations, counterintelligence, and security programs. Experience with IT systems, cybersecurity frameworks, and forensic technologies. Work Environment: Ability to operate in secure environments with classified materials. Some travel may be required to various field offices or operational locations. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No Physical requirement needed for this position. Location: NCR / with some telawork , US #LI-SM3 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $77k-120k yearly est. Auto-Apply 60d+ ago
  • Systems Engineer

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Systems Engineer to join us. The Systems Engineer will provide technical support, focusing on end-user computing environments, system configuration, and IT service delivery for users at the Pentagon and Mark Center. This role supports mission-critical operations by ensuring systems are secure, reliable, and compliant with DoD standards. Duties and Responsibilities: Provide engineering support for desktop and mobile computing systems, including configuration, deployment, and troubleshooting. Ensure systems are compliant with DoD cybersecurity requirements, including installation and verification of Data-at-Rest (DAR) encryption and secure configurations. Support the integration of new technologies and software into the enterprise environment. Collaborate with help desk and VIP support teams to resolve escalated technical issues. Maintain documentation of system configurations, standard operating procedures (SOPs), and work instructions (WIs). Assist in the planning and execution of system upgrades, patches, and lifecycle refreshes. Participate in asset management activities, including tagging, tracking, and disposition of IT equipment. Provide technical input for process improvements and participate in working groups as needed. Qualifications Education and Years of Experience: Bachelor's degree in Systems Engineering, Information Technology, or related field (or equivalent experience). 5+ years of experience in systems engineering or desktop engineering in a DoD or federal environment. Required Skills/Certifications: Clearance: Active DoD Secret (TS/SCI preferred) CompTIA Security+ certification Strong knowledge of Windows OS, system imaging, patch management, and endpoint security. Familiarity with DoD STIGs, NISPOM, and DISA security policies. Experience with enterprise ITSM tools (e.g., ServiceNow). Excellent problem-solving and documentation skills. Experience supporting VIP or executive-level users. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $78k-109k yearly est. Auto-Apply 57d ago
  • Senior Software Asset Management Specialist

    DMI 3.5company rating

    Arlington, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Software Asset Management Specialist to join us. Duties and Responsibilities: Perform Software Asset Management functions including but not limited to model management, entitlement management, custom product/publisher part number/discovery map (as needed), and reconciliation of software licenses. Reporting on compliance position of software publishers using data from BigFix Inventory, ServiceNow Discovery and other discovery tools as needed. Qualifications Education and Years of Experience: High school diploma plus 3 years software asset management, contract management or software licensing. Collaborate with internal technical and operations teams to manage items pertaining to related IT assets. Knowing and understanding and experience working with large vendors including but not limited to, IBM, Microsoft, and Adobe. Team Player who works well alongside teammates and helps each other to learn and grow; knowledge sharing is an absolute must. Candidate must take initiative and be willing to ask questions, ask for help and do the same for teammates. Required and Desired Skills/Certifications: Desired to have experience with ServiceNow Software Asset Management Professional application but not required provided candidate has used another Software Asset Management solution. Clearance Requirements: Successful completion of a government security screening and/or a Secret Clearance Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No physical requirement is needed for this position. Location: Arlington, VA #LI-MP1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $70k-111k yearly est. Auto-Apply 27d ago
  • Network Engineer

    DMI 3.5company rating

    McLean, VA job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Lead Network Engineer to join us. Duties and Responsibilities: Lead engineering and installation (E&I) support for inside/outside plant LAN wiring and fiber optic cable terminations. Install, monitor, manage, and support switches, routers, and data circuits for OMC voice, data, and video systems. Ensure secure configuration of network infrastructure in accordance with DoD cybersecurity policies. Maintain and update as-built cabling/fiber documentation and network diagrams. Configure and manage network encryption devices. Manage IP address allocations to optimize performance and maintain security. Troubleshoot complex network issues and coordinate with internal and external stakeholders to resolve them. Advise OMC IT leadership on innovative technologies and network enhancements. Qualifications Education and Years of Experience: Bachelor's Degree, preferred degree is in an IT-related field Required and Desired Skills/Certifications: Certifications: Cisco Certified Network Professional (CCNP) Enterprise, DOD 8570.01M IAT-Level II Experience: 5+ years of similar experience Extensive experience with DoD network infrastructure and security protocols. Proficiency in configuring and managing Cisco or equivalent network devices. Strong understanding of encryption technologies and IP management. Experience with fiber optic and LAN cabling standards and practices. Ability to lead technical teams and coordinate with multiple stakeholders. Familiarity with SAP systems and secure enclave environments. (preferred) Experience supporting remote and OCONUS locations.(preferred) Knowledge of DoD RMF, NIST, and cybersecurity compliance frameworks.(preferred) Clearance Requirements: Successful completion of a government security screening and/or a Top Secret Clearance Clearance: Top Secret w/ SCI eligibility Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Arlington, VA #LI-BQ1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $68k-88k yearly est. Auto-Apply 60d+ ago

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