Volunteer administrative assistant job description
Updated March 14, 2024
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Example volunteer administrative assistant requirements on a job description
Volunteer administrative assistant requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in volunteer administrative assistant job postings.
Sample volunteer administrative assistant requirements
- High school diploma or equivalent
- Proficient in Microsoft Office Suite
- Excellent written and verbal communication skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
Sample required volunteer administrative assistant soft skills
- Positive attitude and strong work ethic
- Ability to work independently and in a team environment
- Flexibility and adaptability to change
- Ability to maintain confidentiality and handle sensitive information
- Strong interpersonal skills and ability to interact with a diverse group of people
Volunteer administrative assistant job description example 1
COL Hospice volunteer administrative assistant job description
This position will work Monday - Thursday 8-2:30
Overview: Supports Volunteer Services department by providing administrative support in day to day operations.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
- Takes primary responsibility for preparing for all Interdisciplinary Team Meetings along with attending meeting as assigned. Save patient progress notes in a PDF format for patient medical records. Maintain said patient progress notes for Interdisciplinary Meetings. Prepare patient progress notes and team specific information for all Interdisciplinary Meetings. Send Volunteer IDT Reporters all necessary information, communicating any meeting changes or updates.
- Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, volunteers and members of the public.
- Represents Circle of Life to the community in a positive manner.
- Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
- Performs other duties as assigned.
The commitment to Circle of Life's Core Values and Customer Service Standards is an expectation of all employee's. These statements represent a commitment of service to the patient's, families, co-workers and community.
MISSION/CORE VALUES
- Mission - Circle of Life is committed to compassionate end-of-life care for a person's body, mind, spirit and family when there is no longer a cure
- Compassion - Demonstrating healing, caring, and understanding
- Inclusion - Expressing openness and acceptance so that all experience validation
- Respect - Treating all with honor and dignity
- Comfort - Providing a peaceful, safe environment for body, mind, and spirit
- Leadership - Genuinely living out the organization's mission, vision, & values
- Excellence - Exceeding expectations while upholding our values
CUSTOMER SERVICE EXPERIENCE STANDARDS
- Demonstrate a sincere and positive attitude.
- Give 100% of yourself every day.
- Be present and own the moment. We only get one chance.
- Seek to understand, not to be understood.
- Always find a way to say "YES".
- Ask "What more can I do for you", followed by "Thank you for allowing me to serve you"
Follow the 10-Foot Rule: Greet patient's guests, fellow employees, and volunteers by name and with a smile.
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Volunteer administrative assistant job description example 2
RWJBarnabas Health volunteer administrative assistant job description
Performs a wide variety of clerical support services, duties & office tasks as well as assists in addressing customer service inquiries.
Essential Job Functions
Answers telephone & e-mail inquiries, screen calls, takes messages, return calls, and provides customers with information according to established policies. Handles incoming & outgoing mail; opening, sorting & prioritizing. Download volunteer applications when received via website through the Volgistics database. Review for completion, accuracy, any missing information & follow up with prospective volunteer accordingly. Send follow up email with instructions. Process applications, complete background checks and prepares new volunteer file folders for prospective volunteers once one reference form is received. Assists with setting up a functional office system, maintains files and requests office supplies/equipment as needed. Responds to donation inquiries and schedules deliveries/drops of appropriate donations. Sort and distribute items to all facilities. Assists with all aspects of annual Holiday Giving Program and annual Volunteer Recognition events. Assists with orienting and setting up office volunteers with instructions for assorted tasks and special projects. Assists Community Engagement Department as needed. Send monthly report for in-kind donations received.
Formal Education and Job-Related Experience
High School Diploma required. Two or more years previous experience working in a hospital office or as a Secretary/Office Assistant preferred. Must be highly organized, able to work independently and possess excellent written & verbal communication skills. Must also possess exemplary customer service skills & ability to deal with people effectively while conveying a positive and professional image. Strong proficiency in computer programs & software including Microsoft Word, Excel, Outlook. Must be a team player and support volunteer/hospital staff and mission.
Certification
N/A
License
N/A
Education and Experience - Additional Comments
N/A
Job Specific Contacts
Extensive contact and interaction with volunteers, prospective volunteers, staff patients & their families, volunteer groups and various community service organizations.
Physical Demands
Hospital office and environment with customer sensitivity. Must possess|maintain physical ability & stamina for filing, carrying, lifting and transporting donations to storage areas.
Working Environment - Additional Comments
Assists with orienting, setting up and supervising office volunteers who are performing tasks and special projects.
Job Provides Direction To
Assists with orienting, setting up and supervising office volunteers who are performing tasks and special projects.
Additional Comments
N/A
Essential Job Functions
Answers telephone & e-mail inquiries, screen calls, takes messages, return calls, and provides customers with information according to established policies. Handles incoming & outgoing mail; opening, sorting & prioritizing. Download volunteer applications when received via website through the Volgistics database. Review for completion, accuracy, any missing information & follow up with prospective volunteer accordingly. Send follow up email with instructions. Process applications, complete background checks and prepares new volunteer file folders for prospective volunteers once one reference form is received. Assists with setting up a functional office system, maintains files and requests office supplies/equipment as needed. Responds to donation inquiries and schedules deliveries/drops of appropriate donations. Sort and distribute items to all facilities. Assists with all aspects of annual Holiday Giving Program and annual Volunteer Recognition events. Assists with orienting and setting up office volunteers with instructions for assorted tasks and special projects. Assists Community Engagement Department as needed. Send monthly report for in-kind donations received.
Formal Education and Job-Related Experience
High School Diploma required. Two or more years previous experience working in a hospital office or as a Secretary/Office Assistant preferred. Must be highly organized, able to work independently and possess excellent written & verbal communication skills. Must also possess exemplary customer service skills & ability to deal with people effectively while conveying a positive and professional image. Strong proficiency in computer programs & software including Microsoft Word, Excel, Outlook. Must be a team player and support volunteer/hospital staff and mission.
Certification
N/A
License
N/A
Education and Experience - Additional Comments
N/A
Job Specific Contacts
Extensive contact and interaction with volunteers, prospective volunteers, staff patients & their families, volunteer groups and various community service organizations.
Physical Demands
Hospital office and environment with customer sensitivity. Must possess|maintain physical ability & stamina for filing, carrying, lifting and transporting donations to storage areas.
Working Environment - Additional Comments
Assists with orienting, setting up and supervising office volunteers who are performing tasks and special projects.
Job Provides Direction To
Assists with orienting, setting up and supervising office volunteers who are performing tasks and special projects.
Additional Comments
N/A
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Updated March 14, 2024
Updated March 14, 2024