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Volunteer administrative assistant skills for your resume and career

Updated January 8, 2025

2 min read

Quoted experts

Dr. Mike Peterson Ph.D.,

Anne McConnell Ph.D.

Below we've compiled a list of the most critical volunteer administrative assistant skills. We ranked the top skills for volunteer administrative assistants based on the percentage of resumes they appeared on. For example, 36.8% of volunteer administrative assistant resumes contained patients as a skill. Continue reading to find out what skills a volunteer administrative assistant needs to be successful in the workplace.

15 volunteer administrative assistant skills for your resume and career

1. Patients

Here's how volunteer administrative assistants use patients:

Served as a language interpreter in routine therapy sessions and also assisted in stimulating brain activity in mentally challenged patients.
Provide patients with dedicated care in a clinical environment with hematology and oncology specializations.

2. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how volunteer administrative assistants use scheduling appointments:

Communicated with pet-owners on administering medications, preventative care, and scheduling appointments.
Conduct daily administrative duties (telephone, scheduling appointments, mail & filing)

3. Database Management

Here's how volunteer administrative assistants use database management:

Strengthened Family Reimbursement Department through database management.
Utilized computer programs to order new products and draft meeting minutes as database management and word processing.

4. Front Desk

Here's how volunteer administrative assistants use front desk:

Assist with animal care-Report to Volunteer Coordinator -Inform potential adopters about the process-Provide general assistance to front desk
Front desk reception, charting/documentation for volunteers.

5. PowerPoint

Here's how volunteer administrative assistants use powerpoint:

Prepared necessary conference material utilizing computer programs such as PowerPoint and Microsoft Excel.
Created and performed PowerPoint presentations for educational/training of staff.

6. Administrative Tasks

Here's how volunteer administrative assistants use administrative tasks:

Perform administrative tasks including answering phones, filing and food pantry coordination and statistical logging of clients
Performed agricultural work as well as administrative tasks if requested.

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7. Office Equipment

Here's how volunteer administrative assistants use office equipment:

Purchased office equipment, supplies and established vendor relationships.
Operate all office equipment, answer telephones, direct call, take messages and maintain updates files on all tenants.

8. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how volunteer administrative assistants use patient care:

Become proficient in medical technologies, medical terminology and gained experience in Patient Care, Newborn Center, and evaluation.
Gained valuable experience in with patient care, communication, and elderly care procedures.

9. Word Processing

Here's how volunteer administrative assistants use word processing:

Type, format and produce documents and/or transcription using a personal computer and appropriate word processing, spreadsheet or database.
General office duties-- telephone calls to volunteers, receive and direct visitors, word processing, computer data entry

10. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how volunteer administrative assistants use telephone calls:

Answered telephone calls from customers requesting application status, apartment location.
Make marketing telephone calls to solicit business opportunities.

11. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how volunteer administrative assistants use vital signs:

Observed doctor/client interaction, analysis of patient vital signs, documentation patient histories, and the discussion of treatment options with patients
Disseminated health information to participating student Monitored blood glucose levels Obtained vital signs EMPLOYMENT HISTORY

12. Physical Therapy

Here's how volunteer administrative assistants use physical therapy:

Blood pressure, temperature check, bathing and physical therapy, pediatric care, labor and delivery
Transported residents to and from physical therapy appointments Assisted in Physical Therapy exercises

13. Event Planning

Here's how volunteer administrative assistants use event planning:

Assist in event planning to raise funds for three orphanages in Jamaica that care for abandoned children living with HIV/AIDS.
Assisted with event planning for various workshops to assist in regional start-up programs.

14. Fax Machines

Here's how volunteer administrative assistants use fax machines:

Maintained department equipment (fax machines, copiers, printers, etc.
Transmitted information or documents to customers using computers, fax machines and mail Maintained appointment calendars.

15. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how volunteer administrative assistants use office machines:

Operate office machines such as scanner, copier machine, telephone, fax machine, mail machine.
Operate office machines such as copier, scanner, fax, and personal computers.

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What skills help Volunteer Administrative Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on volunteer administrative assistant resumes?

Dr. Mike Peterson Ph.D.

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What volunteer administrative assistant skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young volunteer administrative assistants need?

Angela Robbins Ph.D.

Associate Professor of History, Meredith College

History majors are in high demand in government, business, and non-profits because of the knowledge and skills they gain in the classroom. History majors, in particular, are especially good at contextualizing-that is, explaining how an event or discussion fits within the big picture. This includes how things that are going on today-such as the Capitol riot on January 6-connects to the Constitution, the balance of powers, the way democracy works, and related issues such as the implications of propaganda and misinformation. This goes well beyond merely expressing an opinion or debating two sides of an issue. Students of history do their research and practice skills of analysis, collecting and scrutinizing evidence rather than taking something at face value or only relying on a single source. We take sources apart to evaluate the credentials of their creators and search for bias. We examine sources from various creators so we take into account multiple experiences and points of view. Then we synthesize-or bring the sources together-in order to communicate what it all means. These skills are desired by employers and translate well into many careers and work environments. Seeking good evidence to answer questions and solve problems, whether that's in the classroom today or working with clients later, is a skill that employers highly value.

Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.

What technical skills for a volunteer administrative assistant stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

What soft skills should all volunteer administrative assistants possess?

Brandy Bailey

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

Do you want to know more?

List of volunteer administrative assistant skills to add to your resume

The most important skills for a volunteer administrative assistant resume and required skills for a volunteer administrative assistant to have include:

Patients
Scheduling Appointments
Database Management
Front Desk
PowerPoint
Administrative Tasks

Office Equipment
Patient Care
Word Processing
Telephone Calls
Vital Signs
Physical Therapy

Event Planning
Fax Machines
Office Machines
Community Events
Travel Arrangements

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Volunteer Administrative Assistant Skills

Updated January 8, 2025

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