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Become A Volunteer Coordinator

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Working As A Volunteer Coordinator

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $43,000

    Average Salary

What Does A Volunteer Coordinator Do

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

Duties

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to their clients in their communities
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Transport clients—for example, by driving them to appointments or to services within their community
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients to identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other social and human service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get the resources, such as food stamps or childcare, they need to care for their children.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients’ day-to-day needs, such as running errands and bathing. In some cases, human service workers help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients’ needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the overwhelming number of services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They also may help them find programs that teach English, or they may find legal assistance to help immigrants get various administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also may help homeless people find resources to address other problems they may have, such as joblessness.

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How To Become A Volunteer Coordinator

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Volunteer Coordinator Jobs

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Volunteer Coordinator Career Paths

Volunteer Coordinator
Facilitator Site Coordinator Youth Director
Adult Ministries Director
7 Yearsyrs
Program Manager Adjunct Instructor Chairperson
Board Of Directors Member
8 Yearsyrs
Case Manager Program Manager General Manager
Business Owner
6 Yearsyrs
Event Coordinator Project Manager President
Chairperson, Board Of Directors
6 Yearsyrs
Program Director Registered Nurse Case Manager
Clinical Case Manager
6 Yearsyrs
Program Manager General Manager Property Manager
Communications Manager
6 Yearsyrs
Event Coordinator Marketing Director Development Director
Director Of Advancement
11 Yearsyrs
Development Coordinator Development Officer Major Gifts Officer
Director Of Alumni Relations
5 Yearsyrs
Office Manager Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Office Manager Account Manager Account Executive
Director Of Sales
10 Yearsyrs
Project Manager Program Manager Engagement Manager
Engagement Director
10 Yearsyrs
Program Assistant Program Coordinator Grant Writer
Grant Manager
8 Yearsyrs
Program Coordinator Assistant Director Office Manager
Human Resources Manager
7 Yearsyrs
Project Manager President Laboratory Assistant
Laboratory Manager
5 Yearsyrs
Program Assistant Assistant Director Nursing Director
Managed Care Director
9 Yearsyrs
Program Director General Manager Recruiter
Recruitment Manager
6 Yearsyrs
Project Coordinator Human Resource Specialist Technical Recruiter
Resource Manager
6 Yearsyrs
Case Manager Specialist Maintenance Technician
Service Manager
6 Yearsyrs
Program Coordinator Project Coordinator Operations Manager
Site Manager
7 Yearsyrs
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Do you work as a Volunteer Coordinator?

Help others decide if this is a good career for them

Average Length of Employment
Coordinator 2.6 years
Head Coordinator 2.5 years
Site Coordinator 2.3 years
Co-Coordinator 2.1 years
Staff Volunteer 2.0 years
Volunteer 1.8 years
Top Careers Before Volunteer Coordinator
Internship 16.4%
Volunteer 13.7%
Teacher 4.3%
Cashier 3.6%
Manager 3.3%
President 3.1%
Secretary 2.7%
Assistant 2.6%
Top Careers After Volunteer Coordinator
Volunteer 15.0%
Internship 11.0%
Teacher 4.7%
Director 3.3%
Cashier 3.3%
President 3.0%
Manager 3.0%

Do you work as a Volunteer Coordinator?

Volunteer Coordinator Demographics

Gender

Female

73.8%

Male

23.9%

Unknown

2.3%
Ethnicity

White

62.6%

Hispanic or Latino

14.2%

Black or African American

11.0%

Asian

8.2%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

55.9%

French

12.2%

Chinese

5.1%

Mandarin

3.9%

German

3.4%

Portuguese

2.7%

Hindi

2.1%

Arabic

2.1%

Italian

2.0%

Russian

1.7%

Japanese

1.7%

Korean

1.4%

Vietnamese

1.1%

Urdu

1.0%

Cantonese

0.9%

Hebrew

0.6%

Thai

0.6%

Swedish

0.5%

Hmong

0.5%

Afrikaans

0.4%
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Volunteer Coordinator Education

Schools

University of Phoenix

13.1%

Liberty University

7.4%

Michigan State University

5.9%

University of Texas at Austin

5.2%

University of Central Florida

5.0%

Ashford University

5.0%

Georgia State University

4.8%

San Francisco State University

4.6%

University of Iowa

4.6%

Florida State University

4.6%

Texas A&M University

4.5%

West Virginia University

4.5%

University of South Florida

4.2%

George Washington University

3.8%

Walden University

3.8%

Western Michigan University

3.8%

Iowa State University

3.8%

Capella University

3.8%

Texas State University

3.7%

Howard University

3.7%
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Majors

Business

17.8%

Psychology

9.9%

Social Work

9.1%

Political Science

6.7%

Communication

6.4%

Sociology

5.2%

English

4.3%

Education

4.0%

Management

3.9%

Criminal Justice

3.7%

Marketing

3.5%

Biology

3.1%

Human Services

3.1%

Nursing

3.0%

Public Administration

3.0%

Liberal Arts

3.0%

Elementary Education

3.0%

Public Relations

2.6%

History

2.5%

Health Care Administration

2.3%
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Degrees

Bachelors

46.0%

Masters

24.9%

Other

15.7%

Associate

6.4%

Certificate

4.0%

Doctorate

2.3%

Diploma

0.5%

License

0.3%
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Full Time
Part Time
Internship
Temporary

Real Volunteer Coordinator Salaries

Job Title Company Location Start Date Salary
Volunteer Coordinator Education Francaise Bay Area San Francisco, CA Oct 01, 2012 $48,168
Volunteer Coordinator Asian Americans for Community Involvement San Jose, CA May 01, 2012 $46,051
Volunteer Coordinator and Quality Advisor Heart House Dallas, TX Nov 25, 2012 $34,667
Volunteer Coordinator Ten Thousand Villages of Austin Austin, TX Jan 19, 2015 $30,780

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Top Skills for A Volunteer Coordinator

  1. New Volunteers
  2. Community Outreach
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Recruit new volunteers to the growing volunteer program and provide guidance and coordination to the needed responsibilities within the facility.
  • Coordinated marketing & execution of programs & volunteer opportunities for Money Management and Guardianship programs through community outreach.
  • Recruit volunteers for community events * Organized court ordered community service * Data entry * Assisted with organizing events
  • Planned special events to promote communication and cooperation among volunteers.
  • Confirm funeral arrangement with families and coordinator hospice team attendance.

How Would You Rate Working As a Volunteer Coordinator?

Are you working as a Volunteer Coordinator? Help us rate Volunteer Coordinator as a Career.

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