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  • Director of TRIO Student Support Services

    Renton Technical College 4.1company rating

    Remote volunteer services director job

    Are you passionate about supporting student success? Renton Technical College is seeking a Director of TRIO Student Support Services (SSS). The Director will provide leadership and oversight for Renton Technical College's federally funded TRIO SSS Program. This position is responsible for ensuring the program's full compliance with U.S. Department of Education regulations, managing daily operations, supervising professional and student staff, coordinating delivery of comprehensive academic and student support services, and achieving the program's annual objectives for student retention, academic standing, graduation, and transfer. This is a full-time, and exempt position reporting to the Executive Director of Diversity, Equity and Inclusion and is housed within the Division of Diversity, Equity, and Inclusion (DEI). The Director will collaborate across all college departments to advance RTC's Be the Place Strategic Equity Plan and commitment to student success for first-generation, low-income students, and students with disabilities. The Director will oversee the TRIO budget, in the amount $1.36 million. This position is grant funded and is contingent upon sustained grant funding. The salary range for this position is $87,000 - $92,000 annually. The priority application date is December 14, 2025. This position will remain open until filled. Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades, and industry, culinary, business, technology, and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation before entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degrees round out our offerings. * Provide overall direction, leadership, and administration of the TRIO Student Support Services (SSS) Program. * Ensure compliance with federal TRIO regulations (34 CFR 646) and institutional policies. * Supervise, train, and evaluate SSS staff, tutors, and student employees. * Develop and manage the SSS annual budget in collaboration with the Grants Office and Business Office; ensure expenditures align with federal and institutional guidelines. * Oversee recruitment, eligibility determination, selection, and retention of 140 SSS participants annually. * Plan, implement, and assess student success initiatives aligned with the college's Be the Place Strategic Equity Plan. * Lead program implementation of tutoring, academic success, and financial literacy services to promote persistence and completion. * Develop and monitor individualized student success plans. * Coordinate transfer preparation activities including university visits, application workshops, and financial aid guidance. * Collect, analyze, and report participant data for the annual performance report (APR) submitted to the U.S. Department of Education. * Partner with Financial Aid, Disability Resource Services, Workforce Education, Advising, Student Life and other departments to connect students with wrap-around support services. * Actively participate in the College's Shared Governance structure, contributing to institutional decision-making and advancing equity-centered initiatives. * Serve as the primary liaison between the SSS program and institutional departments, community agencies, and other TRIO programs. * Utilize institutional research data to evaluate outcomes and continuously improve program services. * Represent SSS and the Division of DEI on college committees and working groups related to student success, retention, and equity. * Maintain confidentiality of student records and ensure compliance with FERPA and other applicable regulations. * Communicate professionally and effectively, both orally and in writing, with college employees, departments and outside agencies. * Perform other related projects and assignments as assigned. * Experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment. * Master's degree in Education, Counseling, Student Affairs, Psychology, Social Work, or a closely related field. * Three years of progressively responsible experience managing TRIO or similar federal, state, or institutionally funded student success programs. * Knowledge of TRIO SSS program regulations, allowable costs, and compliance requirements. * Strong understanding of issues impacting underrepresented, first-generation, and low-income college students. Committment to serve diverse student populations. * Ability to establish and maintain effective working relationships with students, faculty, staff, and community partners. Skilled with interpersonal communications, conflict resolution and organizational management. * Demonstrated ability to work as part of a collaborative team supporting the college's mission, vision, and shared governance processes. Exceptional ability to provide strong leadership with ethics and integrity. * Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessible content, whether print or electronic. * Proficiency in program evaluation, data collection, and federal reporting systems. * Strong organizational, project management, and time management skills. * Ability to effectively communicate, including experience with report writing and data analysis. * Demonstrated experience supervising professional staff and managing program budgets. * Experience in grant management, program compliance, evaluation, and outcomes reporting. * Proficiency in using student case management or tracking systems to monitor quarterly progress and interventions. * Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy. * Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese). WORKING CONDITIONS: Working hours are generally aligned to business hours, Monday - Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits. In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students. The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required. For questions regarding this position contact ******************. ______________________________________________________________________ EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 *************, ***************. Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: ************************************************************************************** For information on how to access the RTC Daily Crime Log follow this link:****************************************************************************** We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations. We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC's work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here. Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.
    $87k-92k yearly Easy Apply 10d ago
  • Director of Field Services - West

    Premier 4.7company rating

    Remote volunteer services director job

    What you will be doing: The Director of Field Services is responsible for the management of our senior living and behavioral health verticals for the specific regions put forth by the VP Field Sales. Reporting to the VP Field Sales, the Director is responsible for implementing effective sales strategies, managing a team of regional managers, and achieving revenue goals. Key Responsibilities People Leader- 70% Recruit, train, mentor and manage a high-performing sales team Conduct regular performance evals around performance goals (e.g. early pipeline, late pipeline, closed won, customer business reviews) to ensure revenue targets are achieved by desired deadlines Work in the field/remote home office with the Regional Mangers, cultivating new business as well as managing existing top member business. Foster a collaborative and results-oriented team culture Strategic Planning - 15% Develop and execute sales strategies to achieve organizational goals and revenue targets Analyze market trends, competitors and customer needs to identify growth opportunities Attend trade shows and key supplier/distributor events in region as needed Cross-Functional Collaboration - 15% Work closely with other departments to align sales strategies Provide customer feedback to ensure we are meeting broader sales objectives Complete office work as needed (e.g. submitting monthly expenses, booking appointments and travel, membership paperwork, market baskets, etc.) Required Qualifications Work Experience: Years of Applicable Experience - 7 or more years Education: Bachelors (Required) Preferred Qualifications Skills: Strong leadership and team-building skills Excellent communication, negotiation, and interpersonal skills Ability to multi-task and be detail oriented CRM and technical acumen Experience: 7+ years of sales experience, with 3+ years in a managerial role Proven track record of meeting or exceeding sales goals Experience in a healthcare and/or GPO setting preferred Travel 60-80% REQUIRED Education: Bachelor's degree Additional Job Requirements: Remain in a stationary position for prolonged periods of time Be adaptive and change priorities quickly; meet deadlines Attention to detail Operate computer programs and software Ability to communicate effectively with audiences in person and in electronic formats. Day-to-day contact with others (co-workers and/or the public) Making independent decisions Ability to work in a collaborative business environment in close quarters with peers and varying interruptions Working Conditions: Remote Travel Requirements: Travel 61-80% within the US Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met. Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $113,000 - $188,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges. Employees also receive access to the following benefits: · Health, dental, vision, life and disability insurance · 401k retirement program · Paid time off · Participation in Premier's employee incentive plans · Tuition reimbursement and professional development opportunities Premier at a glance: Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023) Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024) The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting For a listing of all of our awards, please visit the Awards and Recognition section on our company website. Employees receive: Perks and discounts Access to on-site and online exercise classes Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people. Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer. Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************. Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
    $113k-188k yearly Auto-Apply 20d ago
  • Director, Paid Social

    Nutrafol 3.8company rating

    Remote volunteer services director job

    Keep Growing with Nutrafol We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You We are seeking an accomplished and forward-thinking Director of Paid Social to lead the development and execution of innovative media strategies. This leader will own substantial media budgets and play a critical role in driving acquisition across Meta, TikTok, Reddit, and other emerging social channels. The Director will own performance strategy, guide a team of channel experts, and partner cross-functionally to deliver efficient, scalable growth for new customers. The ideal candidate blends data-driven decision-making with a deep understanding of creative, audience, and platform nuances. They are both a player and a coach, comfortable getting into platform details while developing team talent and elevating our paid social practice. Responsibilities: Build and own Nutrafol's paid social strategy across core and emerging platforms, developing a best-in-class organization to manage, optimize, and grow a large-scale Paid Social program Develop innovative strategies and testing roadmaps that balance efficiency, scale, and long-term brand growth Leverage platform and MTA data to inform investment decisions. Drive actionable insights across audiences, creative, placements, and bidding strategies. Define clear KPIs and implement rigorous performance tracking and reporting frameworks. Partner with Analytics to assess channel efficiency, incrementality, and ROI. Translate complex data into clear business narratives and recommendations for senior leadership. Lead, mentor, and develop a team of paid social managers and associates nurturing both their technical expertise and leadership skills to ensure their growth and the success of your shared efforts Foster a culture of testing, curiosity, accountability, and performance excellence Collaborate with Creative, Influencer, and Brand teams to ensure cohesive, data-informed storytelling across the funnel Stay ahead of platform trends, algorithm changes, and new product features to drive early adoption and innovation. Proactively identify opportunities to improve process, automation, and team workflow. Requirements: 8 - 10+ years of experience in paid social media management within an eCommerce company; DTC experience is preferred 5 years of experience hiring and leading teams, including demonstrated success in mentoring and growing high-performing teams Deep expertise in Meta Ads Manager, TikTok Ads Manager, TikTok Shop and at least one emerging platform (Pinterest, Reddit, or Snapchat); hands-on keyboard experience is required Experience leveraging an MTA or MMM to drive new customer acquisition Strong analytical mindset with advanced Excel or data visualization skills (e.g., Tableau) Proven ability to manage large budgets and deliver on CPA targets Excellent communicator, able to translate performance insights into strategic recommendations for executives Comfortable working in a fast-paced, results-driven environment with shifting priorities Preferred Qualifications Experience with a DTC subscription brand Agency and in-house experience Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$165,000-$175,000 USDPerks & Benefits Fully remote work experience Comprehensive medical, dental, and vision package, including FSA program 401K with employer match Quarterly Bonus Program Flexible PTO Two company-wide wellness breaks every day Free lunch on us every Tuesday and Thursday via Seamless/Grubhub Monthly wellness stipend Monthly internet stipend Monthly cell phone stipend Annual learning & development stipend Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays Free meditation app membership (Headspace) Free Nutrafol subscription Pet insurance discounts and benefits California residents may review our CCPA notice here.
    $165k-175k yearly Auto-Apply 22h ago
  • Director, Paid Social

    Unilever 4.7company rating

    Remote volunteer services director job

    **Keep Growing with Nutrafol** We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. **About You** We are seeking an accomplished and forward-thinking Director of Paid Social to lead the development and execution of innovative media strategies. This leader will own substantial media budgets and play a critical role in driving acquisition across Meta, TikTok, Reddit, and other emerging social channels. The Director will own performance strategy, guide a team of channel experts, and partner cross-functionally to deliver efficient, scalable growth for new customers. The ideal candidate blends data-driven decision-making with a deep understanding of creative, audience, and platform nuances. They are both a player and a coach, comfortable getting into platform details while developing team talent and elevating our paid social practice. **Responsibilities:** + Build and own Nutrafol's paid social strategy across core and emerging platforms, developing a best-in-class organization to manage, optimize, and grow a large-scale Paid Social program + Develop innovative strategies and testing roadmaps that balance efficiency, scale, and long-term brand growth + Leverage platform and MTA data to inform investment decisions. + Drive actionable insights across audiences, creative, placements, and bidding strategies. + Define clear KPIs and implement rigorous performance tracking and reporting frameworks. + Partner with Analytics to assess channel efficiency, incrementality, and ROI. + Translate complex data into clear business narratives and recommendations for senior leadership. + Lead, mentor, and develop a team of paid social managers and associates nurturing both their technical expertise and leadership skills to ensure their growth and the success of your shared efforts + Foster a culture of testing, curiosity, accountability, and performance excellence + Collaborate with Creative, Influencer, and Brand teams to ensure cohesive, data-informed storytelling across the funnel + Stay ahead of platform trends, algorithm changes, and new product features to drive early adoption and innovation. + Proactively identify opportunities to improve process, automation, and team workflow. **Requirements** **:** + 8 - 10+ years of experience in paid social media management within an eCommerce company; DTC experience is preferred + 5 years of experience hiring and leading teams, including demonstrated success in mentoring and growing high-performing teams + Deep expertise in Meta Ads Manager, TikTok Ads Manager, TikTok Shop and at least one emerging platform (Pinterest, Reddit, or Snapchat); hands-on keyboard experience is required + Experience leveraging an MTA or MMM to drive new customer acquisition + Strong analytical mindset with advanced Excel or data visualization skills (e.g., Tableau) + Proven ability to manage large budgets and deliver on CPA targets + Excellent communicator, able to translate performance insights into strategic recommendations for executives + Comfortable working in a fast-paced, results-driven environment with shifting priorities **Preferred Qualifications** + Experience with a DTC subscription brand + Agency and in-house experience Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary Range: $165,000-$175,000 USD **Perks & Benefits** + Fully remote work experience + Comprehensive medical, dental, and vision package, including FSA program + 401K with employer match + Quarterly Bonus Program + Flexible PTO + Two company-wide wellness breaks every day + Free lunch on us every Tuesday and Thursday via Seamless/Grubhub + Monthly wellness stipend + Monthly internet stipend + Monthly cell phone stipend + Annual learning & development stipend + Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays + Free meditation app membership (Headspace) + Free Nutrafol subscription + Pet insurance discounts and benefits _California residents may review our CCPA notice here (******************************************************************************************************************* ._ As set forth in Nutrafol's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
    $165k-175k yearly 46d ago
  • Member Services Optimization Director

    Gravie 4.1company rating

    Remote volunteer services director job

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:The Member Services Optimization Director is responsible for designing and implementing strategies that enhance customer satisfaction, service efficiency, and operational excellence across all service channels. This leader drives process improvement, technology enablement, and performance optimization to ensure a seamless, high-quality, and empathetic experience for every Gravie customer interaction. This leader will oversee a small, high-impact team that partners closely with cross-functional internal partners to develop a strategic roadmap of initiatives that enhance efficiency, service, and quality. The ideal candidate is a data-driven strategist with a strong background in customer operations, analytics, and continuous improvement methodologies, and a proven ability to lead large matrixed teams through transformation. You will:· Partner with senior leadership to define a multi-year customer service optimization strategy aligned with company goals, including technology, vendors, and process design· Develop a clear roadmap of investments and initiatives aligned with this strategy that improve service quality, reduce cost-to-serve, and enhance customer loyalty in support of organizational goals· Build, lead, and mentor a team of managers focused on optimization and quality improvement. · Foster a culture of accountability, innovation, and continuous improvement. · Partner with Operations to develop training and change management programs to support new processes and technologies. · Lead a systematic, data-driven review process to update and refine the member services operations optimization roadmap. · Build end-to-end process maps of customer service workflows and propose improvements consistent with the optimization strategy· Oversee the creation and maintenance of comprehensive business requirements for systems and tools supporting member services operations· Implement best practices, automation, and AI-driven solutions to improve speed, accuracy, and customer outcomes. · Collaborate with internal partners to drive process transformation initiatives built around the customer experience through all channels. (Web, App, IVR/IVA, Chat, text, email, inbound/outbound, etc. ). · Leverage data analytics and customer insights to inform decision-making and predictive modeling. · Partner with Technical Product Management and Engineering leadership to prioritize initiatives and define clear requirements and acceptance criteria. · Ensure strong, consistent communication with stakeholders across Gravie to share updates, gather feedback, and drive adoption of new capabilities and processes. · Collaborate with technology teams to evaluate and deploy new tools and capabilities (CRM, AI driven assist, workforce management, self-service digital tools, etc. ). · Champion and join forces with key internal partners to deliver digital transformation initiatives that modernize the customer service experience. · Maintain an expert understanding of compliance requirements, contractual obligations, regulatory changes, and industry standards. · Drive build-vs-buy decisions that balance innovation with efficiency, optimizing Gravie's internal focus on distinctive capabilities. Execution & Outcomes:· Be accountable for the execution and measurable success of the operations optimization roadmap, including operational and financial performance improvements tied to specific initiatives. · Partner with operations to drive overall improvements in customer satisfaction (CSAT/NPS), reduce call handle time, increase first contact resolution rates (FCR), improve employee engagement and productivity, and successfully roll out service optimization initiatives on time and within budget. You bring: · 8+ years of progressive experience in customer service operations, operations, process improvement, operations engineering, consulting, and/or quality improvement. · 3+ years in a senior leadership position managing muiti-channel or large-scale service operations. · Proven success in implementing customer service technologies and process transformation initiatives. · Experience designing and delivering large-scale initiatives with measurable outcomes· Expertise in data analysis, process mapping, and operational design. · Experience leveraging enabling technologies including WFM tools, CRM platforms, automation, and analytics tools. · Strong analytical and problem-solving abilities, adept with data visualization and KPIs. · Deep understanding of customer experience principles and service design. · Exceptional leadership, communication, and stakeholder management skills. Extra credit: · Bachelor's degree in Business, Operations Management, or related field. · Experience in a high-growth, fast-paced, and evolving environment. · AI certification or relevant business experience implementing AI driven customer experience solutions· Expertise in continuous improvement methodologies (Lean, Six Sigma, etc. ). Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $133,200 - $222,000 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. In addition to base salary, this position is also eligible to participate in Gravie's annual bonus program. Stock options may also be awarded as part of the compensation package. Our unique benefits program is the gravy, i. e. , the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses-making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we're building the future of health benefits to reflect just that. We're proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before. And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative-and we're just getting started. At Gravie, we do things differently. We'll challenge you, and we'll welcome you challenging us. Good ideas are everyone's job here. You'll join a team that's smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve. If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.
    $133.2k-222k yearly Auto-Apply 42d ago
  • Oracle Federal Health Database Support Services (night shift)

    Oracle 4.6company rating

    Volunteer services director job in Columbus, OH

    **_This is a remote role in the US and candidates must be US Citizens and eligible to obtain Public Trust Clearance_** **_This is also a Night Shift role with core work hours of 8pm CST to 4pm CST_** Oracle's Health and Federal Database Services Team is actively seeking a dedicated, reliable, and driven Site Reliability Engineer to join our dynamic team. As a Site Reliability Engineer, you will play a pivotal role in our Federal Database Team. This position is based in the United States and presents an exciting opportunity to contribute to the improvement of healthcare services within a dynamic multi-tenant cloud environment. As a Site Reliability Engineer, you will be instrumental in achieving our mission to enhance healthcare services. Your key responsibilities include: + Triage and troubleshoot complex database alerts and issues, identify root cause, and implement corrective actions and seek opportunities for automation. + Implement and maintain advanced database security in compliance with DISA STIGs. + Conduct proactive database forecasting. + Support best practices for database all aspects of database management, architecture, security, and automation. + Identify industry trends and align with MAA best practices. + Communicate with peers, leadership, client, and cross team channels to achieve maximum alignment on projects and client requirements. + Consult with development teams on optimal data architectures, and database physical structure and functional capabilities and cyber compliance. + Evaluate and implement process and technology improvements through automation to enhance availability, capacity, and performance of database systems. + Support the development of business continuity and disaster recovery plans, processes, and procedures on database technologies and cloud databases + Contribute to strategic projects outlined in our roadmap, focusing on transitioning on-premises databases to Oracle Cloud. + Support the planning and develop strategies to migrate databases to the Autonomous Database, ensuring a seamless transition for optimal performance. + Work collaboratively with multiple teams, actively participating in the execution of roadmap projects. Additionally, you will be part of the OHAI roadmap projects, such as migrating the Database to Oracle Cloud and Autonomous Databases **Responsibilities** **Minimum Qualifications** + At least 6+ years of experience as Oracle DBA, Site Reliability Engineer, or Oracle Database Architect. + 6+ years of experience managing scalable, on-prim and cloud native distributed systems. + Bachelor's degree/master's degree (Information Technology/Mathematics/Computer Science/Computer Software/Electronics/Operational Research/Computer System Engineering). + Ability to work in a collaborative, cross-functional team environment. + Strong grasp of Computer Science concepts + Knowledge in PL/SQL, Python, Perl and/or Shell Scripting + Managing production databases running on Exadata. + Deep understanding of the Oracle Database + Oracle Grid Infrastructure, ASM & RAC + PL/SQL and or shell or perl scripting **Preferred Qualifications** **:** + Oracle Maximum Availability Architecture & Exadata. + High availability & replication technologies (Data guard, Goldengate) + Advanced scripting/coding skills (Shell, Perl, and Python) + Advanced compression and partitioning + RMAN backups and restores + Data migration strategies + Security Technical Implementation Guide (STIG)s + Oracle Cloud Infrastructure (OCI) Databases + Exadata Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $79.1k-158.2k yearly 60d+ ago
  • Director of Home Care & Residential Services - RN

    Visiting Angels 4.4company rating

    Volunteer services director job in Columbus, OH

    Classification: Full-Time | Exempt Are you a proven leader with a passion for senior care and operational excellence? Join Visiting Angels Columbus West, a top-rated home care agency, as our Director of Home Care & Residential Services. This is a high-impact leadership opportunity to oversee agency operations and play a key role in launching a new 16-bed residential assisted living facility in 2025. We are seeking a strategic, compassionate professional who can lead a high-performing team, ensure compliance and quality care, and drive the growth of both our home care services and new residential program. Why Join Visiting Angels Columbus West Purpose-Driven Work Make a difference in the lives of seniors and their families by overseeing the delivery of personalized, high-quality care. Leadership Opportunity Lead a growing team across two care models-home care and residential assisted living-shaping the culture and systems from the ground up. Collaborative Culture Join a tenured and mission-aligned leadership team that values accountability, innovation, and relationship-based care. Room to Grow Contribute to long-term strategy, drive operational improvements, and be a key player in our next chapter of expansion. Key Responsibilities Oversee all aspects of home care operations: staffing, scheduling, compliance, client intake, care management, and client satisfaction Lead the development, implementation, and continuous improvement of caregiver training, onboarding, and retention strategies Manage and coach office staff, Client Care Managers, and caregivers; conduct performance evaluations and provide ongoing feedback Lead the planning, licensing, and operational launch of a new 16-bed residential assisted living home in 2025 Monitor and report on Key Performance Indicators (KPIs) to ensure service quality, financial performance, and team engagement Ensure regulatory compliance across all services (home care and residential), including licensure, inspections, and standards of care Maintain strong relationships with clients, families, caregivers, and community partners Manage financial performance including budget oversight, billing, payroll, and vendor coordination Respond to on-call evening and weekend demands as part of a shared leadership rotation Qualifications Bachelor's degree in Business Administration, Healthcare Management, or a related field required Minimum 5 years of leadership experience in home care, senior living, hospice, or a healthcare operations setting Proven track record in staff development, compliance oversight, and financial management Experience with scheduling platforms, CRM/EMR systems, and Microsoft Office Strong leadership presence, high emotional intelligence, and ability to manage change Clear and professional communication skills, both written and verbal Ability to problem-solve, think critically, and make informed decisions Must have reliable transportation and be available to support the business outside standard office hours when needed We Offer Competitive salary with performance-based bonus potential 401(k) retirement plan Paid time off and holidays Supportive leadership team and positive workplace culture A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care
    $52k-87k yearly est. Auto-Apply 60d+ ago
  • Member Services Assistant Director

    JCCs of North America 3.8company rating

    Volunteer services director job in Columbus, OH

    Are you passionate about helping out your community? Do you consider yourself a "people person" with plenty of customer service skills? If so, you may be the next great fit we are looking for at the Jewish Community Center! The JCC is currently hiring a Member Services Assistant Director - we are looking for someone to bring their experience with strategic thinking and enthusiasm for people to this wonderful opportunity - could that person be you? This full time position offers an array of benefits including a free JCC fitness center membership, and the potential for health, dental and vision insurance, a 403b retirement plan, paid time off, paid holidays, and more! Position Summary: The Member Services Assistant Director assists guests, as well as new and existing members with equal priority, and ensures that recruitment, retention, customer service and customer satisfaction are of the highest quality. The Member Services Assistant Director generates excitement and interest in the JCC and in the community and focuses on procedures that acquire new members and retain existing members. Duties and Responsibilities: Retain current members through monthly membership appreciation events, excellent customer service, and creative programming. Serve as facilitator of Members' issues, concerns, questions and problems. Implement Membership recruitment and retention projects as assigned by Member Services Director. Help to prepare and organize special events, open houses, etc. to bring prospective clients to the JCC of Greater Columbus. Assist Member Services Director to meet targeted membership sales based on budget goals. Supervise Member Services' staff as well as Front Desk Team as needed to ensure outstanding customer service throughout Member Services Department. Coordinate membership needs with Front Desk to ensure the highest level of customer service. Collaborate with staff from other JCC departments to coordinate projects and address membership issues as needed. As JCC Community Representative, coordinate and implement joint community programs.Some evening and weekend availability is required. All other duties as assigned. Minimum Qualifications: Qualifications: 1. Knowledge and Education - Minimum Required or Preferred: High School diploma required; Associate's Degree and/or BA/BS in related field preferred. 2. Experience - Minimum Required or Preferred: 1 - 2+ years' experience, with at least one being supervisory, in a similar position; extensive knowledge of, and love for, Jewish customs and culture. 3. Special Skills: Strategic thinker, recruitment and retention strategies, collaborative, computer and internet proficient, experience with not-for-profit organizations, and motivational with ability to influence others. Experience with customer relationship management software preferred. . The JCC requires all employees to be vaccinated against COVID-19. Pay rate is commensurate with experience. The Jewish Community Center is an EEO and at-will employer.
    $70k-115k yearly est. 60d+ ago
  • Director, Member Services

    Strsoh

    Volunteer services director job in Columbus, OH

    STRS Ohio, STRS STRS Ohio is seeking a Director, Member Services, to join the Member Benefits/Member Services team. Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation's largest retirement systems, serving over 500,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.9 billion as of June 30, 2024, in assets and paying more than $7 billion in benefits annually. STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center. At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team. Compensation: $158,704 or commensurate with education and experience Work Schedule: 8:00am-5:00pm Monday through Friday (Onsite) General Summary: Under the direction of the deputy executive director, chief benefits officer, Member Benefits, this position is the visionary leader responsible for all member education and service delivery functions at State Teachers Retirement System of Ohio (STRS Ohio). This role champions a member-centric culture, ensuring every member interaction reflects STRS Ohio's commitment to excellence, empathy, and innovation. The Director leads a high-performing, metric-driven organization, fostering collaboration, accountability, and continuous improvement across all member-facing teams. This position is a leader of leaders, responsible for developing future talent and ensuring the department operates with a unified “one-voice” approach. Summary of Responsibilities: Lead, coach and inspire a team of managers and supervisors, setting high standards for performance, collaboration, and professional growth. Drive cross-functional collaboration between member education, services, and other departments to ensure unified messaging and operational alignment. Establish and manage a robust set of key performance indicators (KPIs) for all member-facing teams. Use data and analytics to drive continuous improvement and accountability. Direct the member education and services staff, plan and direct projects, and lead team development. Oversee succession planning, staffing, and performance management. Manage development and updates of communications related to benefits, including brochures, account statements, newsletters, and website content. Develop and manage annual plans and budgets for member services areas. Support the Deputy Executive Director and Retirement Board in strategic communication planning. The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of associates under supervision. Summary of Qualifications: Bachelor's degree in business or related field required. Master's degree or advanced certification preferred. Minimum of seven-10 years of progressive leadership experience in member services, customer experience or related fields, with at least five years managing leaders of leaders required. Demonstrated success in building high-performing, member-focused teams and leading large-scale change initiatives. Experience in public sector, pension administration or highly regulated environments preferred. Strong ability to analyze data, develop KPIs and drive data-driven decision-making. Ability to understand, accurately explain and apply information in the Ohio Revised Code, Administrative Code and administrative procedures directly related to the work of the team. Equal Employment Opportunity Employer Statement State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual. ADA Statement STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Posting Drug-Free Workplace Statement The State Teachers Retirement System of Ohio (STRS Ohio) is a drug-free workplace. The use of recreational marijuana and non-medical cannabis is strictly prohibited. Pre-Employment Drug Testing All final candidates tentatively selected for employment will be required to undergo a urinalysis drug screening prior to appointment. This screening includes testing for illegal substances, including marijuana. A positive test result will disqualify the applicant from employment unless valid medical documentation is provided for legally prescribed medications or a physician's recommendation for medical marijuana. Pre-Employment Background Investigation The final candidate selected for this position will be subject to a criminal background check. STRS Ohio will conduct an individualized assessment of any prior criminal convictions before making a determination regarding employment eligibility.
    $42k-80k yearly est. Auto-Apply 60d ago
  • Director of Social Services

    Trilogy Health Services 4.6company rating

    Volunteer services director job in Pickerington, OH

    JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW The Director of Social Services is primarily responsible for the implementation of social care plans and resident assessments to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis. Key Responsibilities * Plan, develop and organize the social service programs of the Health Campus. * Participate in discharge planning, development and implementation of social care plans and resident assessments. * Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified. * Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents. * Participate in IHCC allowed activities such as the development and oversight of a healthcare support plan that includes coordination of medical care and proactive care management of both chronic diseases and complex conditions such as recurring falls, depression and dementia. Assist in transitional care planning from hospital or nursing facility to home/assisted living. * Coordinate outside support services for residents to meet their care needs at home or in the health campus. Qualifications for Director of Social Services I: Indiana locations * Bachelor's or advanced degree in Social Work or a Human Services field, including but not limited to: * Special Education * Rehabilitation Counseling * Psychology * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment MI, KY, OH, WI locations * High school diploma or equivalent * Bachelor's in Psychology; or * Licensed practical nurse in Kentucky, Michigan, or Ohio * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Qualifications for Director of Social Services II: * Bachelor's degree in social work * LSW preferred * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Compensation will be determined based on the relevant license or education held, as well as the candidate's years of experience LOCATION US-OH-Pickerington Violet Springs Health Campus 603 Diley Rd Pickerington OH BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Misty ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. The Director of Social Services is primarily responsible for the implementation of social care plans and resident assessments to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis. Key Responsibilities * Plan, develop and organize the social service programs of the Health Campus. * Participate in discharge planning, development and implementation of social care plans and resident assessments. * Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified. * Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents. * Participate in IHCC allowed activities such as the development and oversight of a healthcare support plan that includes coordination of medical care and proactive care management of both chronic diseases and complex conditions such as recurring falls, depression and dementia. Assist in transitional care planning from hospital or nursing facility to home/assisted living. * Coordinate outside support services for residents to meet their care needs at home or in the health campus. Qualifications for Director of Social Services I: Indiana locations * Bachelor's or advanced degree in Social Work or a Human Services field, including but not limited to: * Special Education * Rehabilitation Counseling * Psychology * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment MI, KY, OH, WI locations * High school diploma or equivalent * Bachelor's in Psychology; or * Licensed practical nurse in Kentucky, Michigan, or Ohio * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Qualifications for Director of Social Services II: * Bachelor's degree in social work * LSW preferred * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Compensation will be determined based on the relevant license or education held, as well as the candidate's years of experience At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
    $67k-85k yearly est. Auto-Apply 32d ago
  • Director of Social Services

    The Laurels of Worthington

    Volunteer services director job in Worthington, OH

    Are you a social worker dedicated to improving the lives of seniors? As the Director of Social Services at Laurel Health Care Company you will provide medically-related social services that help guests to attain and/or maintain their physical, mental and psychosocial well-being. Laurel Health Care Company offers one of the leading employee benefit packages in the industry, including health insurance, 401K with matching funds, paid time off and paid holidays. When you work with aLaurel Health Care Company offers one of the leading employee benefit packages in the industry. This includes: Comprehensive health insurance - medical, dental and vision 401K with matching funds DailyPay, a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays Flexible scheduling Tuition reimbursement and student loan forgiveness Free CNA/STNA certification Zero cost uniforms Legacy,our new virtual community and rewards & recognitions program When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities: The Director of Social Services supervises the Social Workers, if applicable and guides facility staff in matters of residency advocacy, protection and promotion of resident's rights. Carries out supervisory responsibilities in accordance with the organizational policies and applicable laws. Supervisory responsibilities include: Interviews, hires and trains Social Workers. Plans, assigns and directs work. Prepares work assignment sheets. Uses independent judgment and discretion on behalf of the organization in the performance of these duties. Qualifications: Education and/or Experience: Current Social Work license in the state perferred Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, subacute, rehabilitative, and assisted living services dedicated to achieving the highest standards of care. We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning #IND123
    $50k-75k yearly est. 35d ago
  • Director, Seniors Housing

    Liveoakbancshares

    Remote volunteer services director job

    About Us Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream. How This Role Impacts Live Oak and its People The Director, Seniors Housing, will support the success of the Seniors Housing team by sourcing new client opportunities, winning those opportunities, onboarding new relationships, and managing client relationships post-loan closing. The Director will operate independently and in collaboration with senior leaders, contributing to the construction of a sound and profitable portfolio of Seniors Housing clients. While not responsible for managing a full team of relationship managers, the Director may mentor junior team members and serve as a deal lead when appropriate. This role is a visible representative of Live Oak in the Seniors Housing market and will work closely with Analysts and other internal stakeholders to ensure credit quality and client satisfaction. What You'll Do at Live Oak Source and evaluate new loan opportunities in the Seniors Housing space by calling on owners, operators, and investors; attending industry events; and traveling as needed to expand Live Oak's reach Represent Live Oak in the market, building brand awareness and client trust Lead or support term sheet negotiations with prospects to win deals; collaborate with senior leaders as needed Collaborate with Analysts to oversee underwriting and ensure alignment with Seniors Housing credit standards Manage the credit approval and loan documentation process in partnership with internal and external stakeholders to ensure smooth onboarding Serve as the primary contact for clients post-closing, conducting regular check-ins and identifying opportunities to deepen relationships Monitor client performance and compliance; escalate concerns to Credit or SAG when necessary Identify opportunities to cross-sell deposit and treasury products to existing clients Maintain strong relationships with key Seniors Housing firms and referral sources. Support Analysts and junior team members in skill development and deal execution. Required and Preferred Experience Required Experience Minimum of 7 years of experience in Seniors Housing or a closely related industry. Proven experience in underwriting and servicing commercial banking credits. Strong financial analysis and modeling capabilities. Demonstrated sound judgment in credit decision-making and client relationship management. Familiarity with bank lending policies, procedures, and criteria. Proficiency in Microsoft Word and Excel. Excellent customer service and interpersonal skills. High degree of self-motivation, dedication, and perseverance. Willingness to travel and work in a demanding, fast-paced environment. Preferred Experience Experience working with Seniors Housing firms and their portfolio companies. Exposure to cross-functional collaboration with credit, legal, and operations teams. Prior experience in mentoring junior team members or Analysts. Bachelor's degree in Finance, Business, Real Estate, or related field. Familiarity with treasury management and deposit products. Experience attending and networking at industry conferences and events. Our Values Dedication: Possess a deep commitment to Live Oak Bank's mission and core values, exemplified through a strong work ethic, adaptability and pride in your work. Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality. Respect: Treat everyone with courtesy, politeness, and kindness. Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems. Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more For a detailed overview of our employee benefits please visit: *********************************** Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at ***************************. EEO is the Law The base pay range for this position is $185,000.00 - $255,000.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate's salary is determined by several factors including travel, relevant work experience or skills and expertise. Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
    $45k-81k yearly est. Auto-Apply 60d+ ago
  • Medical Director- Long Term Support and Service (LTSS)

    Carebridge 3.8company rating

    Volunteer services director job in Columbus, OH

    Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program. How will you make an impact: * Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data. * Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules. * Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations. * Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations. * Supports clinicians to ensure timely and consistent responses to members and providers. * Provides guidance for clinical operational aspects of a program. * Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians. * May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations. Minimum Requirements: * Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA). * Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US. * A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. * For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. * * Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.* Preferred Skills, Capabilities and Experiences: * Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred. * 1-2 years Utilization Management experience strongly preferred. * Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $37k-72k yearly est. Auto-Apply 60d+ ago
  • Full Service Support

    Taxwell

    Remote volunteer services director job

    Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team. This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive. POSITION SUMMARY: As a remote, seasonal Product Specialist II Full Service Support, you will play an important role in delivering a delightful experience that seeks to unlock tax advantages for our customers by leveraging your tax expertise and exceptional communication and interpersonal skills. You will assist clients during the document gathering and preparation phase of their tax returns. This seasonal position plays a key role in helping customers understand what documentation is required, how to organize it, and how to ensure completeness and accuracy prior to filing. Candidates must have prior tax preparation experience and a valid PTIN (Preparer Tax Identification Number). ESSENTIAL DUTIES & RESPONSIBILITIES: Major responsibilities of the seasonal Product Specialist II Full Service Support position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist customers in identifying and gathering the appropriate tax documents needed to complete their returns. Answer questions related to tax forms, income documents (W-2s, 1099s, etc.), deductions, and filing requirements. Provide clear, professional, and friendly support via phone, chat and email during the early stages of tax return preparation. Troubleshoot issues and offer guidance using internal tools, IRS resources, and standard procedures. Leverage prior tax preparation knowledge to help customers ensure they are compiling accurate and complete information. Communicate recurring questions or document-related challenges to management. Contribute to updates and improvements in the internal knowledge base and support materials. Maintain confidentiality and adhere to all compliance and data security standards. Uphold a professional image and represent TaxAct with integrity and care. May be cross-trained on other product lines in order to support other queues, as needed. Additional job duties as needed. EDUCATION & EXPERIENCE: Required Qualifications and Skills: Previous experience preparing individual tax returns (Form 1040), including federal and state returns. Valid PTIN issued by the IRS. Basic knowledge of tax laws and tax concepts. Excellent written and verbal communication skills. Strong attention to detail with the ability to multitask effectively. Critical thinking and strong problem-solving skills. Excellent time management skills and the ability to prioritize tasks in a high-volume environment. Demonstrated persistence and determination in resolving customer concerns. Helps maintain a positive, collaborative work environment. Must have (or be willing to obtain) a private, dedicated hardwired internet connection. Some experience providing support in a call center environment (work-from-home or on-site) is a plus. Ability to work extended hours during peak tax season (January-April). Preferred Qualifications: Experience with TaxAct or similar tax preparation software. Customer service experience, especially in tax, accounting, or finance. At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.
    $39k-84k yearly est. Auto-Apply 60d+ ago
  • Social Service Program Director

    Lifefocus Solutions LLC

    Volunteer services director job in Columbus, OH

    Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Social Service Programs Director to join our team! As the Social Service Program Director, it will be your responsibility to identify gaps and areas of improvement within our community, and create a plan of action to solve these problems. This can include talking with individuals in need, working with other employees to find solutions to issues, and overall contributing to the community as a whole. The ideal candidate has a compassionate attitude, experience working with people in need, and strong problem-solving skills. Responsibilities Meet with members of our community to determine their needs Identify gaps in our community, and work with others to find solutions Research and implement new programs to improve community wellness Ensure regulatory compliance at every step Qualifications Bachelors or higher in social work or equivalent field desired State licensure preferred Experience with social work desired Experience in a people-facing role Strong communication and interpersonal skills Experience with basic computer programs, such as Microsoft Office suite
    $54k-86k yearly est. 12d ago
  • Residential Admin - Director of Residential Services-FT-GLOW

    Arc of Livingston-Wyoming 3.7company rating

    Remote volunteer services director job

    Director of Residential Services Status: Exempt Program: Residential Services Department: Residential Admin Responsible for oversight and operation of all assigned Arc GLOW Residential homes. Works to ensure that the services offered are of the highest quality and in accordance with the requirements of various governmental regulators. Creates an environment that promotes health and safety, and person-centered choices. Essential Functions: Ensures all pertinent legal and State/Federal administrative regulations and guidelines of Medicaid, OPWDD and the Agency are implemented and followed. Attends any applicable meetings/trainings as a representative or liaison between the Agency and other Provider Agencies/Community Committees within the field. Attends conferences, training sessions, and pertinent meetings as designated (offsite locations included) Acts as a resource person on Residential Programming for individuals, families and Agency staff. Attends all applicable Agency meetings as assigned and appropriate. Prepares and administers (in conjunction with the Vice President, Residential Services) the budget for the Residential Services Program. Maintains records as required by this Agency, and NYS/Federal regulations. Ensures that appropriate supervision and evaluation of Residential Staff occurs per agency policy. Participates in the hiring process of the Residential Services Staff. Maintains a flexible schedule to provide assistance in emergency/crisis situations. Ensures that program specific training is provided to all residential staff upon hire and as needed per regulation and agency policy. Attends all Agency mandated in-service training sessions. Coordinates, participates and monitors a departmental on call system for crisis program support 24 hours a day. Coordinates ongoing Staff development by assisting individuals and groups in the design of projects and materials used to train both the Residents and Staff. Develops services and programs to meet the designated, documented residential needs of our Residents in accordance with the continuum of services established in New York State by OPWDD and Medicaid. Prepares and submits all reports required by OPWDD, Medicaid, this Agency or as requested by the Vice President, Residential Services Ensures that Residential financial records are maintained and monitored per the Agency, OPWDD and SSA protocols. Prepares residential programs for certification or re-certification by appropriate regulatory agencies and participates in regulatory audits. Maintains policies and procedures of all Residential Programs to include updates, additions and provides information regarding same to Staff. Ensures all departmental and Agency policies are being implemented and followed by program staff. Participates in inter-disciplinary team and Staff meetings as needed and applicable. Provides supervision and performance evaluation to all positions that report directly to the Director and provides necessary feedback per Agency policy. Performs unannounced quarterly visits to all residential sites. Reports all incidents, (behavior problems, health problems, accidents, etc.) to the appropriate agencies and necessary persons in a timely fashion as required by regulations and ensures appropriate follow up is completed. Conducts self in such a manner as to meet Agency policies and standards at all times. Participates in investigations in any matter related to the Agency, the Staff, or Program Participants. Supports the mission of Arc GLOW by ensuring operational excellence and compliance that enables our team to provide high-quality, individualized supports. Performs any other duties as deemed necessary Punctuality and attendance during scheduled work hours are essential functions of this position. Non-Essential Functions: Participates in Corporate Compliance and Quality Assurance activities Keeps abreast of best practices and new developments in the field Serves on various committees (both internal and external as assigned) Participates in Organization events Supports organization grant opportunities Reporting Responsibilities: Vice President, Residential Services Supervisory Responsibilities: Directly supervises Residential Service Managers. Indirectly supervises other Residential Services employees Knowledge, Skills & Abilities: Requires good listening skills, excellent oral and written communication skills and good math and reading abilities. Basic computer skills required. Must have sound judgment in decision making Strong organizational skills and problem-solving skills, ability to evaluate and network. Experience working with individuals with developmental disabilities and/or elderly helpful Must be a positive role model and possess both excellent interpersonal skills and leadership abilities. Must be able to work independently, as well as part of a team Must be able to maintain composure during emergency or conflict situations Physical Requirements: Ability to use standard office equipment including personal computer, phone, fax, copier etc. Ability to drive a vehicle. Ability to speak, listen and sit. Lifting minimum of 20 lbs. Be physically able to assist individuals in transferring from wheelchair to another seat when needed Walk up and down stairs Working Conditions: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Will be required to travel to offsite work locations and may be required to travel overnight. Minimum Requirements: Bachelor's Degree in Human Services or related field with a minimum 3-years' experience serving individuals in a residential setting is required. A minimum of 5 years of supervisory experience is required. New York State Driver's License with safe driving history as established by Agency policy.
    $67k-89k yearly est. 38d ago
  • Social Services Director Long Term Care

    Trinity Rehab Services

    Volunteer services director job in Marysville, OH

    Job DescriptionTrinity Rehab Services has a commitment to excellence in patient care. This makes us the ideal choice for a Social Services Designee seeking a work setting where they can make a positive difference. This position is for a Full Time Social Services Director at our Skilled Nursing Facility in the Marysville, OH area. We have an excellent clinical team in place now and the person we hire for this position will enhance our staff even further.
    $50k-75k yearly est. 29d ago
  • Oracle Federal Health Database Support Services (night shift)

    Oracle 4.6company rating

    Remote volunteer services director job

    This is a remote role in the US and candidates must be US Citizens and eligible to obtain Public Trust Clearance This is also a Night Shift role with core work hours of 8pm CST to 4pm CST Oracle's Health and Federal Database Services Team is actively seeking a dedicated, reliable, and driven Site Reliability Engineer to join our dynamic team. As a Site Reliability Engineer, you will play a pivotal role in our Federal Database Team. This position is based in the United States and presents an exciting opportunity to contribute to the improvement of healthcare services within a dynamic multi-tenant cloud environment. As a Site Reliability Engineer, you will be instrumental in achieving our mission to enhance healthcare services. Your key responsibilities include: Triage and troubleshoot complex database alerts and issues, identify root cause, and implement corrective actions and seek opportunities for automation. Implement and maintain advanced database security in compliance with DISA STIGs. Conduct proactive database forecasting. Support best practices for database all aspects of database management, architecture, security, and automation. Identify industry trends and align with MAA best practices. Communicate with peers, leadership, client, and cross team channels to achieve maximum alignment on projects and client requirements. Consult with development teams on optimal data architectures, and database physical structure and functional capabilities and cyber compliance. Evaluate and implement process and technology improvements through automation to enhance availability, capacity, and performance of database systems. Support the development of business continuity and disaster recovery plans, processes, and procedures on database technologies and cloud databases Contribute to strategic projects outlined in our roadmap, focusing on transitioning on-premises databases to Oracle Cloud. Support the planning and develop strategies to migrate databases to the Autonomous Database, ensuring a seamless transition for optimal performance. Work collaboratively with multiple teams, actively participating in the execution of roadmap projects. Additionally, you will be part of the OHAI roadmap projects, such as migrating the Database to Oracle Cloud and Autonomous Databases Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 Minimum Qualifications At least 6+ years of experience as Oracle DBA, Site Reliability Engineer, or Oracle Database Architect. 6+ years of experience managing scalable, on-prim and cloud native distributed systems. Bachelor's degree/master's degree (Information Technology/Mathematics/Computer Science/Computer Software/Electronics/Operational Research/Computer System Engineering). Ability to work in a collaborative, cross-functional team environment. Strong grasp of Computer Science concepts Knowledge in PL/SQL, Python, Perl and/or Shell Scripting Managing production databases running on Exadata. Deep understanding of the Oracle Database Oracle Grid Infrastructure, ASM & RAC PL/SQL and or shell or perl scripting Preferred Qualifications: Oracle Maximum Availability Architecture & Exadata. High availability & replication technologies (Data guard, Goldengate) Advanced scripting/coding skills (Shell, Perl, and Python) Advanced compression and partitioning RMAN backups and restores Data migration strategies Security Technical Implementation Guide (STIG)s Oracle Cloud Infrastructure (OCI) Databases Exadata
    $79.1k-158.2k yearly Auto-Apply 13d ago
  • Director of Social Services

    Trilogy Health Services 4.6company rating

    Volunteer services director job in Hilliard, OH

    JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW The Director of Social Services is primarily responsible for the implementation of social care plans and resident assessments to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis. Key Responsibilities * Plan, develop and organize the social service programs of the Health Campus. * Participate in discharge planning, development and implementation of social care plans and resident assessments. * Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified. * Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents. * Participate in IHCC allowed activities such as the development and oversight of a healthcare support plan that includes coordination of medical care and proactive care management of both chronic diseases and complex conditions such as recurring falls, depression and dementia. Assist in transitional care planning from hospital or nursing facility to home/assisted living. * Coordinate outside support services for residents to meet their care needs at home or in the health campus. Qualifications for Director of Social Services I: Indiana locations * Bachelor's or advanced degree in Social Work or a Human Services field, including but not limited to: * Special Education * Rehabilitation Counseling * Psychology * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment MI, KY, OH, WI locations * High school diploma or equivalent * Bachelor's in Psychology; or * Licensed practical nurse in Kentucky, Michigan, or Ohio * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Qualifications for Director of Social Services II: * Bachelor's degree in social work * LSW preferred * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Compensation will be determined based on the relevant license or education held, as well as the candidate's years of experience LOCATION US-OH-Hilliard Norwich Springs Health Campus 4680 Library Way Hilliard OH BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Misty ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. The Director of Social Services is primarily responsible for the implementation of social care plans and resident assessments to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis. Key Responsibilities * Plan, develop and organize the social service programs of the Health Campus. * Participate in discharge planning, development and implementation of social care plans and resident assessments. * Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified. * Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents. * Participate in IHCC allowed activities such as the development and oversight of a healthcare support plan that includes coordination of medical care and proactive care management of both chronic diseases and complex conditions such as recurring falls, depression and dementia. Assist in transitional care planning from hospital or nursing facility to home/assisted living. * Coordinate outside support services for residents to meet their care needs at home or in the health campus. Qualifications for Director of Social Services I: Indiana locations * Bachelor's or advanced degree in Social Work or a Human Services field, including but not limited to: * Special Education * Rehabilitation Counseling * Psychology * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment MI, KY, OH, WI locations * High school diploma or equivalent * Bachelor's in Psychology; or * Licensed practical nurse in Kentucky, Michigan, or Ohio * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Qualifications for Director of Social Services II: * Bachelor's degree in social work * LSW preferred * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Compensation will be determined based on the relevant license or education held, as well as the candidate's years of experience At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
    $67k-85k yearly est. Auto-Apply 32d ago
  • Director of Social Services

    Trilogy Health Services 4.6company rating

    Volunteer services director job in New Albany, OH

    JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW The Director of Social Services is primarily responsible for the implementation of social care plans and resident assessments to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis. Key Responsibilities * Plan, develop and organize the social service programs of the Health Campus. * Participate in discharge planning, development and implementation of social care plans and resident assessments. * Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified. * Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents. * Participate in IHCC allowed activities such as the development and oversight of a healthcare support plan that includes coordination of medical care and proactive care management of both chronic diseases and complex conditions such as recurring falls, depression and dementia. Assist in transitional care planning from hospital or nursing facility to home/assisted living. * Coordinate outside support services for residents to meet their care needs at home or in the health campus. Qualifications for Director of Social Services I: Indiana locations * Bachelor's or advanced degree in Social Work or a Human Services field, including but not limited to: * Special Education * Rehabilitation Counseling * Psychology * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment MI, KY, OH, WI locations * High school diploma or equivalent * Bachelor's in Psychology; or * Licensed practical nurse in Kentucky, Michigan, or Ohio * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Qualifications for Director of Social Services II: * Bachelor's degree in social work * LSW preferred * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Compensation will be determined based on the relevant license or education held, as well as the candidate's years of experience LOCATION US-OH-New Albany Smiths Mill Health Campus 7320 Smith's Mill Road New Albany OH BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Misty ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. The Director of Social Services is primarily responsible for the implementation of social care plans and resident assessments to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis. Key Responsibilities * Plan, develop and organize the social service programs of the Health Campus. * Participate in discharge planning, development and implementation of social care plans and resident assessments. * Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified. * Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents. * Participate in IHCC allowed activities such as the development and oversight of a healthcare support plan that includes coordination of medical care and proactive care management of both chronic diseases and complex conditions such as recurring falls, depression and dementia. Assist in transitional care planning from hospital or nursing facility to home/assisted living. * Coordinate outside support services for residents to meet their care needs at home or in the health campus. Qualifications for Director of Social Services I: Indiana locations * Bachelor's or advanced degree in Social Work or a Human Services field, including but not limited to: * Special Education * Rehabilitation Counseling * Psychology * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment MI, KY, OH, WI locations * High school diploma or equivalent * Bachelor's in Psychology; or * Licensed practical nurse in Kentucky, Michigan, or Ohio * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Qualifications for Director of Social Services II: * Bachelor's degree in social work * LSW preferred * Must meet State requirements and regulatory code(s) for licensure or certification * Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment Compensation will be determined based on the relevant license or education held, as well as the candidate's years of experience At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
    $67k-85k yearly est. Auto-Apply 20d ago

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