How to hire a volunteer services manager

How to hire a volunteer services manager, step by step

Here's a step-by-step volunteer services manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a volunteer services manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new volunteer services manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the volunteer services manager you need to hire. Certain volunteer services manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A volunteer services manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, volunteer services managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of volunteer services managers and their corresponding salaries.

   Type of Volunteer Services Manager	Description	Hourly rate
   Volunteer Services Manager	Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.	$14-38
   Youth Leader	A youth leader is a young individual who is responsible for building a sense of community within the church youth that can provide an opportunity for both spiritual and social development. Youth Leaders organize regular social, educational, and spiritual oriented events with parents and volunteers to maintain a vibrant program... Show more	$11-17
   Program Officer	A program officer is an essential part of a foundation or charitable organization. It is up to program officers to supervise program progress and proposals, seek grants, manage projects, and oversee budgets... Show more	$25-56

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Community Outreach
   • Volunteer Program
   • Volunteer Recruitment
   • HIPAA
   • Strategic Plan
   • Event Planning
   • Community Relations
   • Community Events
   • Medicare
   • Patient Care
   • Training Programs
   • Background Checks
   • Volgistics
   • Gift Shop

   Check all skills

   Responsibilities:

   • Assist with the preparation of various events that voluntary service provides to the indigent veterans and manage the volunteers.
   • Manage volunteer information, communication, on-boarding, and statistics in Salesforce database.
   • Design signs, push cards, mailers, candidate website and Facebook page.
   • Train staff on utilizing Facebook and other social networks in order to provide outreach to the community
   • Provide pastoral ministry as chaplain to residents.
   • Conduct volunteer training and responsible for all applicable volunteer compliance with Medicare requirements.

3. Make a budget

   Including a salary range in your volunteer services manager job description is a great way to entice the best and brightest candidates. A volunteer services manager salary can vary based on several factors:

   • Location. For example, volunteer services managers' average salary in hawaii is 51% less than in new york.
   • Seniority. Entry-level volunteer services managers earn 63% less than senior-level volunteer services managers.
   • Certifications. A volunteer services manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a volunteer services manager's salary.

   Average volunteer services manager salary

   $49,778yearly

   $23.93 hourly rate

   ---

   Entry-level volunteer services manager salary

   $30,000 yearly salary

   Updated January 21, 2026

4. Writing a volunteer services manager job description

   A volunteer services manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a volunteer services manager job description:

   Volunteer services manager job description example

   Children's Hospital of New Orleans is a leader in Pediatric care throughout the Southeast region. We are seeking a dynamic Manager, Volunteer Services. The mission of making care available to all children has allowed Children's to grow as an organization.
   
   Children's Hospital is a not-for-profit medical center offering the most advanced pediatric care for children from birth to 21 years. With over 40 pediatric specialties and more than 400 physicians, it is the only full-service hospital exclusively for children in Louisiana and the Gulf South. We invite you to experience the magic of Children's Hospital.
   
   Position Summary: This position is responsible for planning, organizing and overseeing the operational, financial and personnel activities of the volunteer services department. Manages the department, including volunteer records and files, budget, reports and staff. Oversees volunteer orientation and places the volunteers throughout the hospital system. Works with volunteer mentors in areas where volunteers have been assigned. Oversees the VSys volunteer data base. Initiates and maintains community outreach, communication and support to enhance the volunteer program. Manages the teen and undergraduate Career Shadowing Program.
   
   The job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Children's Hospital reserves the right to amend and change responsibilities to meet organizational needs as necessary.
   Education:
   
   Minimum Required: Bachelor's degree
   
   Experience:
   
   Minimum Required: Two years supervisory experience
   
   Preferred: Two years experience training and supervising volunteers in an established volunteer program.
   
   License/Certification:
   
   Preferred: Certified Administrator of Volunteer Services
   
   Special Skills/Training:
   
   Minimum Required: Computer skills required, most be proficient with Word, Excel and Powerpoint. Good community relations skills for both verbal and written communication.
   
   As a member of our team, you will not only experience personal reward, but you will also find tangible benefits for you and your family. For more information, please go to www.chnola.org.
   
   Children's Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.

   Copy this example

   

5. Post your job

   To find the right volunteer services manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with volunteer services managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit volunteer services managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your volunteer services manager job on Zippia to find and recruit volunteer services manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting volunteer services managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new volunteer services manager

   Once you have selected a candidate for the volunteer services manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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