Are you eager to leverage your skills and experience in a dynamic new career opportunity? ServiceLink, the unrivaled leader in the mortgage industry, seeks an action-oriented individual with proven management success and the initiative to proactively resolve escalated issues to fill the position of Manager, eClose. The ideal candidate will be exceedingly motivated to conquer bold challenges and drive impactful results in a culture which promotes entrepreneurship through empowerment. If you possess strong interpersonal awareness and the motivation to lead high performing teams to new levels of success, we invite you to apply today. This is an exciting time to join ServiceLink, where the demand for exceptional performance is rewarded with meaningful and self-directed advancement possibilities.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
· Oversee the eClose Department. The eClose Department manages both RON & iPEN processes.
· Be responsible for staff performance, attendance, training, payroll approval, and staffing decisions
· Assess the overall health & performance of the eClose vendor network and work with the team to improve the network's performance
· Grow & maintain the eClose vendor panel
· Accountable to Maintain & Monitor expected COGS, client-level SLAs around customer satisfaction, vendor quality & any other eClose-related metrics
· Participate in client audits
· Keep up with industry news that may be related to eClosing and eNotary requirements
· Identify areas for growth and improvement and implement plans to meet those needs
· Address any escalated issues for eClosings
· Ensure the proper adherence to any regulations related to eClose options
· Provide departmental reporting to upper management
· Address any escalated client, vendor, or employee related issues
WHO YOU ARE
You possess …
· Previous management experience and title, closing or mortgage industry experience
· High School diploma or equivalent required
· Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements
· The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients
· Good organizational skills, the ability to handle multiple tasks simultaneously and demonstrate good communication and customer service skills
Responsibilities
· Manage the eClose department for production, performance & quality. The eClose Department manages both RON & iPEN processes.
· Ensure all daily work is done by the Team
· Manage workload issues across teams and propose and implement efficiency initiatives as deemed necessary
· Develop and maintain processes and procedures for use within the department and for external vendors, as needed
· Perform audits of employee work and make sure tasks are completed accurately
· Responsible for coaching & counseling employees
· Set production metrics for the department and review employee production to determine if employees are meeting the goals
· Assist Team Members and Team Leads in resolution of issues
· Coach and counsel team members when issues are found
· Plan for and have appropriate staffing for month end and to cover days off, when applicable
· Ensure team members have vacations scheduled appropriately throughout the year
· Build and maintain employee morale
· Monitor and approve department payroll
· Responsible for completing annual employee reviews
· Maintain professional relationships with eNotary vendors
· Responsible for reviewing the performance of the eNotary vendor network and adjusting as necessary
· Responsible for determining the discipline when it comes to vendor counseling
· Identify areas for improvement and implement plans to address
· Evaluate reports that depict client activity to ensure efficient team operations and client satisfaction
· Address any escalated client, vendor, or employee related issues in a professional and timely manner.
· Advise management of any escalated issues or concerns
· Responsible for departmental reporting
· Communicate & coordinate with other ServiceLink departments, as necessary, to ensure we are meeting client expectations.
· Participate in client audits, including pre-audit questionnaires and responses
· Make recommendations to Director for staffing levels, overtime, and movement of employees between teams
· Interview and recommend new candidates for hiring, when needed
· Recommend systems and process enhancements to reduce processing times and improve accuracy
· Adhere to company policies and procedures
· All other duties as assigned
Qualifications
· High School diploma or equivalent required
· Previous management experience and title, closing or mortgage industry experience
· Must be able to work additional hours, if needed, to ensure completion of necessary work and success of department
· Must be able to multitask
· Proficiency in Microsoft Office products, including Excel, Word & Teams
· Tech savvy and forward thinking
· Detail oriented, efficient and organized
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$53k-77k yearly est. Auto-Apply 60d+ ago
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Work From Home - Manager in Training
Global Elite Group 4.3
Remote volunteer services manager job
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Look no further! We're seeking dedicated individuals to join our team in a financial services position aimed at protecting families.
Why Join Us?1. Make a Difference: Join a team dedicated to protecting families and children through financial services, providing peace of mind and security to those who need it most.2. Work from Home: Enjoy the convenience and flexibility of working remotely, allowing you to create a comfortable and productive work environment while balancing your personal commitments.3. Opportunity for Growth: Grow with a company that values your potential and provides opportunities for advancement, allowing you to build a rewarding career while making a meaningful difference in the lives of others.4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence.5. Integrity: Uphold the highest standards of integrity in all aspects of your work, ensuring that every interaction with clients is based on honesty, transparency, and trustworthiness.
Qualifications:• Genuine desire to help others and make a positive impact on their lives.• Strong communication and interpersonal skills.• Ability to work independently and as part of a team.• Integrity and ethical conduct in all professional dealings.
If you're ready to embark on a fulfilling career where you can work from home, help others, and grow with a company that values integrity and compassion, apply now! Take the first step towards a rewarding journey of making a difference in the lives of families and children through financial services.
Don't miss out on this opportunity to join a team that's committed to making a meaningful impact. Apply today and become part of our mission to protect and support families and children in need!
*All interviews will be conducted via Zoom video conferencing
$49k-79k yearly est. Auto-Apply 7d ago
Manager, Member Services - Medication Access & Support Programs
Maven 4.2
Remote volunteer services manager job
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.
An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
Fortune Change the World (2024)
CNBC Disruptor 50 List (2022, 2023, 2024)
Fortune Best Workplaces for Millennials (2024)
Fortune Best Workplaces in Health Care (2024)
TIME 100 Most Influential Companies (2023)
Fast Company Most Innovative Companies (2020, 2023)
Built In Best Places to Work (2023)
Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
Fast Company Best Workplaces for Innovators (2022)
Built In LGBTQIA+ Advocacy Award (2022)
Maven is seeking a Manager to lead and scale a Member Services function supporting a pharmacy enabled medication access program. This role is accountable for performance outcomes, staffing capacity, cross functional alignment, and continuous improvement across complex insurance and pharmacy workflows.
You will be the operational owner, responsible for member experience outcomes, pharmacy coordination, and managing escalation trends. This role involves leading a Team Lead and a group of frontline associates.
The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM-5:00 PM EST, with occasional weekend coverage as needed.
What You'll Do
People & Performance Leadership
Lead, coach, and develop Team Leads and Member Services Associates.
Set clear expectations around quality, productivity, and member experience.
Own hiring, onboarding, performance management, and career development.
Foster a culture of accountability, empathy, and continuous improvement.
Operational Ownership & Outcomes
Own performance outcomes for medication access including resolution time, pharmacy turnaround, quality scores, and member satisfaction.
Ensure consistent execution of pharmacy coordination, insurance navigation, and escalation workflows.
Partner with Workforce Management on staffing models, headcount planning, and capacity forecasting.
Pharmacy & Cross Functional Leadership
Serve as the primary operational partner for pharmacy vendors, owning escalation patterns, performance issues, and workflow alignment.
Collaborate closely with clinical operations, product, legal, and risk teams to resolve systemic issues.
Represent Member Services in cross functional forums and planning discussions.
Risk, Compliance & Escalations
Own operational risk management, compliance adherence, and audit readiness for medication access workflows.
Serve as escalation owner for high impact, systemic, or cross team issues.
Ensure teams adhere to privacy, PHI, and non clinical scope requirements.
Process Improvement & Scale
Identify trends and friction points across pharmacy, insurance, and member workflows.
Lead process improvements, tooling enhancements, and documentation updates.
Drive change management as partners, policies, and workflows evolve.
Support program scaling including new pharmacy partners or expanded offerings.
Minimum Qualifications
5+ years of experience in healthcare operations, member services, pharmacy operations, or insurance support.
2+ years of people management experience in complex, high volume support environments.
Strong understanding of pharmacy fulfillment, insurance coverage, and medication access workflows.
Proven ability to manage operational risk, escalations, and cross functional dependencies.
Strong leadership, communication, and decision making skills.
Preferred Qualifications
Experience leading teams supporting specialty or high demand medications.
Background in prior authorization, benefit investigation, or pharmacy partnerships.
Experience scaling new programs or standing up new service lines.
Experience with Zendesk highly preferred or other CX tools.
Fluency in Spanish or another commonly spoken member language.
The base salary range for this role is $106,000 - $125,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
This role requires active work authorization in the US.
Maven embraces a flexible and inclusive work environment. This role is fully remote and open to candidates located within the United States. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.
Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
Whole-self care through wellness partnerships
Hybrid work, in office meals, and work together days
16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
Annual professional development stipend and access to a personal career coach through Maven for Mavens
401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g **********************). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: ************************. For general and additional inquiries, please contact us at ***********************.
$106k-125k yearly Auto-Apply 4d ago
Manager in Training - Work From Home
Spade Recruiting
Remote volunteer services manager job
After a record breaking year with $2.3 million in sales and 46% growth year over year we have decided to open up additional positions for 2022. If you are hard-working, motivated, and a team player then we have a position for you!
Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal dreams. At last, we now have the ability to work from home virtually so we can hire candidates and service customers from all over the country!
Company Accolades:
Forbes Top 24 Happiest Companies To Work For 2017, 2018, 2019, 2020
Fortune 500 Company
Rated A+ Superior on AM best for financial strength
What We Offer:
Full training provided
A fun, energetic and positive team environment
Rapid career growth and advancement opportunities
Weekly pay and bonuses
Virtual Work-From-Home setting
Benefit Reimbursement program after 90 days
Residual Income
Ability to qualify for an all-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)
Job Duties:
Inbound and outbound calling
Scheduling appointments with clients who request our benefits
Presenting and explaining insurance products and benefits packages over Zoom video call
Sell and up sell insurance to new and existing clients
Completing applications for insurance products
Report daily numbers
Attend optional training classes
Completing tasks that an underwriter requires to get the client approved for the coverage
Apply now to learn more about what we do and how you can be a part of our team today!
$71k-125k yearly est. Auto-Apply 60d+ ago
Manager, Talent Acquisition (Tech)- Remote, work from home
Recruiters Recruiting Recruiters
Remote volunteer services manager job
Freedom Financial Network is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This Heart + $ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.
What began with 2 people in a spare bedroom has now rapidly expanded to a vibrant business that employs over 2,300 employees (known internally as The Freedom Family) in two locations: San Mateo, CA and Tempe, AZ. When you visit either of our offices, you'll understand why our employees have voted us the Best Place to Work for the last several years. It's a place where the Heart + $ philosophy continues to thrive, where we believe that success is only achieved by doing what's right for our customers, our employees, and our communities.
In order to create brighter futures for our clients, employees, and businesses, Freedom Financial Network holds itself to four core values that have grown out of our Heart + $ philosophy: to
care
for everyone around us,
act with integrity
every time,
collaborate
with everybody we work with, and
get better
at what we do every day.
Job Description
The Opportunity:
We're growing and making a real difference in people's lives every day. Are your talents being leveraged to their fullest? Do you have the autonomy to build a truly impactful recruiting function? If not, consider joining us out as we continue to build the most innovative technology teams in the Fintech space!
This is truly a unique opportunity to make your mark and the impact you've always known you could! In this position, the
Manager, Talent Acquisition
(TA) is responsible for driving the overall strategy and day-to-day recruiting operations supporting a variety of technical teams that may include Engineering, Product, Information Technology, Digital Marketing and Data/Strategy as well as other teams as needed. You will leverage your leadership, collaboration and influencing skills to ensure we capture the highest quality candidates through passive talent sourcing, and that we are thoroughly screening, interviewing and on-boarding with the highest sense of urgency, quality and continuous improvement. Reporting to the Vice President of Talent Acquisition, you will play an integral role in the design, deployment and execution of recruiting initiatives, tools and technology, training and development of the recruiting team, and continuous improvement of our processes.
The day-to-day duties include coaching, leading and developing a team of Recruiters and Sourcing Specialists to ensure we deliver on our promise of bringing the very best talent into the company in the shortest timeframe possible. Acting as an expert resource for our Recruiters as they continue their evolution into becoming “Talent Advisors”, you will drive new and innovative talent sourcing strategies, provide expert guidance on selection strategies and building strong relationships with all stakeholders while ensuring a “best in class” candidate and hiring manager experience.
Role location is preferred in Phoenix but will consider remote locations in CA, TX, NV, WA, CO, OR, and UT.
RESPONSIBILITIES:
Leads a team of 4-6 Recruiters who are based in various locations across the US.
Identifies and implements new, creative strategies to locate and “win” top tech talent in this highly competitive market.
Leverage metrics and data to drive performance, continuous improvement and quality talent outcomes for the team, our business groups and the company as a whole.
With clear performance expectations in place, you will coach and guide the recruiters on a daily basis providing support, sourcing and selection strategy assistance, and on-going process improvement.
Builds strong relationships with key stakeholders at all levels from senior staff to VPs to understand talent needs now and in the future. Exceptional influencing skills are key.
Identifies and builds relationships with key external recruiting firms to leverage as needed.
Personally manages the search for executive level openings as needed.
Identify opportunities and participate in the execution of process improvement initiatives.
Collaborate with business leaders, HRBP's and other peers to ensure the best possible recruiting outcomes, candidate experience and new hire retention.
Become a subject matter expert in the utilization and optimization of the ATS and other tools leveraged in the recruiting process.
Qualifications
Minimum QUALIFICATIONS:
· Bachelor's degree highly preferred.
· 5+ years of overall experience in recruiting with at least 4 years in high growth mode corporate setting required.
· 2+ years' experience leading highly successful recruiting teams
· 3+ years of experience recruiting in the technology space (Engineering, Product, BI/Data, etc.) at all levels up to VP.
· Strong analytical and quantitative skills and experience required.
· Proven experience building effective relationships and partnerships across various levels of an organization.
· Talent Advisor certification preferred.
· Advanced talent sourcing certification(s) preferred.
· Proficiency in MS-office necessary; advanced capabilities in Excel, and PowerPoint a strong plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$51k-90k yearly est. 1d ago
Member Services Manager (Advanced Practice Provider licensed in MI, MD, NY, or IL)
Meetmae
Remote volunteer services manager job
MEET MAE Mae is a venture-backed digital health solution on a mission to improve the health and quality of life for mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally-competent on-the-ground support. We address access gaps and bolster physical and emotional well-being through continuous engagement, risk assessment, early symptom awareness, and a community-led model of support for our users.
Digital solutions to address cultural deficits in care are at the forefront of femtech innovation and Mae is quickly gaining traction with healthcare payers as a viable solution to address the implicit, explicit, and structural biases that hinder equitable maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve the outcomes for mothers and birthing people, while also reducing clinical costs of care, at impactful scale. See what we're doing at *************** and @maehealthinc on Instagram.
At Mae, we are:
Solution-Oriented
. We make every problem an opportunity to improve.
Curious.
We demonstrate focused curiosity.
Mission-connected.
We ensure mamas and doulas are heard.
Adaptable
. We learn, adapt, and execute.
Data-driven
. We quantify the uncertainty.
Accountable
. We own our decisions and their outcomes.
Transparent
. We don't hide the hard stuff.
Job Description
Mae is looking for a Member ServicesManager with an active, unrestricted Advanced Practice Provider (APP) license in Michigan, Maryland, New York, or Illinois (Nurse Practitioner or Physicians Assistant) who is passionate about maternal health equity. The Member ServicesManager is a management role responsible for the quality and performance of all member services at Mae.
This role will play a critical role in driving member enrollment, member utilization of platform and doula services and achievement of value-based services (VBS) targets. This ensures we deliver on our contractual obligations to our health plan partners and achieve Mae's clinical and performance targets.
The Member ServicesManager will report directly to the Head of Operations and directly manage three small teams: Member Enrollment, Care Coordination, and Member Engagement.
Key responsibilities include:
Team Management: Manage three small teams of:
Outreach Specialists responsible for outbound outreach to health plan members to provide education on Mae and achieving monthly enrollment targets.
Care Coordinators responsible for coordinating more complex member needs, providing pregnancy education, and conducting health assessments.
Member Engagement Specialists responsible for managing routine member engagement communications (phone, e-mail, text) to encourage doula and platform engagement, or facilitating benefits requests.
Ensuring Process Oversight, Target Achievement, and Performance of managed teams
Ensuring that each team member understands their role and responsibilities while providing them with the tools (e.g., data, dashboards, processes) and support needed to excel
Ensuring procedures for core responsibilities are documented (and documentation is maintained) and team members operate consistently
Identify and implement opportunities to streamline processes, reduce friction, and improve clarity in cross-functional interactions
Maximize individual contributions by harnessing each team member's unique strengths and addressing their key areas for growth
Monitor team-level engagement and performance metrics and progress to defined monthly health plan targets
Value Based Services (VBS) Oversight and Management
Developing and maintaining clinically robust reference materials that can be used by non-clinical Care Coordinators during VBS member communications to address needs and questions as well as drive member compliance with VBS measures
Developing priority lists for VBS achievements aligned with monthly revenue targets
Monitoring progress to target achievement over time, encouraging and motivating teams as needed to stay aligned and achieve prioritized targets
Strategic leadership on outreach methods and optimizations to achieve VBS targets
Care Managementservices including nurse triage, transitions of care, supporting care coordination, and member education
Provide direct services and oversight over all fee-for-service eligible services to Mae members
Qualifications
What we are looking for:
Valid unrestricted APP (Nurse Practitioner or Physician Assistant) license in Michigan, Maryland, New York, or Illinois (required), with a willingness to pursue multi-state licensure where feasible
5+ years of relevant experience
People management experience
A working understanding and support of a managed care, value-based care model preferred
Exceptionally organized and process oriented
Thoughtful, strategic, and efficient
Strong, proactive, and responsive verbal and written communicator
Preferred Experience:
Multi-state licensure in one or more priority states (MI, MD, IL, NY) or a willingness to pursue to pursue multi-state licensure in states from this list where you are not currently licensed
Experience working in fast-paced or start-up environments
Additional Information
Benefits include:
Competitive salary and equity
Healthcare benefits
Additional Information:
Salary range: $120,000-$130,000 annually, depending on experience
40 hours/week expected (standard business hours, Monday - Friday)
401K
Flexible work location
All your information will be kept confidential according to EEO guidelines.
We are currently only hiring US based applicants and are unable to sponsor visas.
Mae Health
Participates in E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
$120k-130k yearly 1d ago
Independent Assessment and Review Manager
SoFi 4.5
Remote volunteer services manager job
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
SoFi is seeking an energetic, analytic, and intellectually curious Independent Assessment & Review Manager to join our Fraud Risk team. This role - as part of the 2nd Line of Defense - will conduct assessments of the fraud program design and operational effectiveness, evaluating prevention, detection, and response capabilities, including processes, tools, skills and staffing. Additionally, the person in this role will look to ensure alignment with industry best practices and compliance with regulatory standards as well as identifying exposure to fraud across business units, products, and channels making sure vulnerabilities are recognized and understood. The ideal candidate will have experience in risk management and analytic strategy and will be an agile learner, think strategically, and possess strong communication and problem-solving skills.
By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.
What you'll do:
Develop fraud 1st line program assessment methodology and approach
Provide actionable feedback and recommendations to improve fraud program resilience
Monitor the implementation of recommended improvements and the ongoing evolution of the program to meet dynamic fraud landscapes and regulatory changes
Record discrepancies between existing controls and the level of risk protection required, highlighting areas where enhancements are needed
Assess the impact of new products and initiatives to the fraud risk appetite, conducting reviews and providing effective challenge
Confirm that regulatory compliance considerations are fully integrated into the fraud risk framework
Develop fraud standards and fraud risk questions to be leveraged by Supplier Risk Management for vendor assessments
Review and assess fraud forecasts and forecasting methodologies, providing strategic insights and recommendations to further enhance accuracy
What you'll need:
Bachelor's degree with 8+ years experience in risk management and analytic strategy within the financial services industry preferred
Knowledge of banking products, processes and regulations
Experience querying large datasets using SQL
Exceptional interpersonal, verbal and written communication skills
Strong leadership, collaboration, influencing and organizational skills with attention to detail
Must be self-motivated with the ability to work independently or within a group under minimal daily direction.
Intellectually curious. You adapt to change, embrace bold ideas, ask questions, test assumptions, and challenge conventional thinking
Strong analytical and problem-solving skills, with the ability to analyze complex issues, develop innovative solutions, and make data-driven decisions
Experience leading and managing meetings with cross functional teams, effectively and efficiently communicating and driving engagement.
Proficiency in data analysis and deriving meaningful insights for decision-making
Demonstrated ability to collaborate with multidisciplinary teams, take ownership of deliverables, and drive assigned tasks to completion, in a timely manner.
Experience with regulatory compliance and corporate governance standards
Ability to work under tight deadlines
Ability to manage multiple initiatives and competing priorities, meet deadlines, and adapt to change
Proficiency with Google Suite and/or Microsoft Office products
Strong team player
Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
$71k-110k yearly est. Auto-Apply 23h ago
Assessments Manager
Ensemble Health Partners 4.0
Remote volunteer services manager job
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position starts at: $84,000.00. Final compensation will be determined based on experience.
By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
The Manager of Assessments and Integration is responsible for the creation and management of assessment documents and activities. The Manager will assist in the tasks related to the assessment process from the executed Statement of Work (SOW) through the final client presentation, including accurate and complete assessment deliverables to the client. Position also helps integrate new FOS clients by collaborating with Integration team in STO.
Working knowledge of acute and physician revenue cycle processes, key performance indicators, and best practices is required. Incumbent should understand how to calculate key performance indicators (KPI's) and assess current operations against best practices. Exhibits strong strategic, analytical, project management, communication, and team leadership skills. Must be detail oriented and like creating reports, graphs, and spreadsheets. Ability to build and maintain relationships with key internal and external stakeholders. Communicates effectively while presenting complex information to technical and non-technical audiences. Demonstrates advanced proficiency in Word, Excel, and PowerPoint. The ability to facilitate the management of data for more than one project/assessment, as needed. Provides ideas and recommendations for improving assessment process.
Job Competencies:
Decision Making - Makes decisions by gathering, analyzing, and interpreting information; chooses the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
Courage - Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat.
Influencing - Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes.
Coaching & Developing Others - Partners with individuals' and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better.
Emotional Intelligence - Establishes and sustains trusting relationships by accurately understanding and interpreting one's own and others' emotions and adapts behaviors to accomplish intended results.
Creating an Inclusive Environment - Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation.
Essential Job Functions:
O.N.E. Purpose
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
Overall Assessment Support:
Maintain and distribute Assessment project calendar and Assessment pipeline calendar.
Create organized files and directories.
Create, maintain, and update Assessment documents.
Review receipt of requested documents, including assessing whether documents received met specifications.
Review assigned Assessment document sections and revise formatting, content, punctuation to comply with standard formatting and value-added content.
Pre-Onsite Phase/Data Only Assessments:
Coordinate internal team Kick-off call.
Schedule recurring internal calls for assessment planning and status check-in.
Communicate travel and logistic coordination with Assessment team members, and client, if needed.
Assist with coordination, distribution, and reconciliation/validation of Assessment templates.
Onsite Phase:
Schedule and coordinate daily rounding meetings with internal assessment team.
Assist Director with establishing client onsite meeting times, location and audience, and coordination with Sales and senior administrative staff teams.
Coordinate site visit logistics such as meals and events.
Assist with compilation of client facing deliverables, including preliminary key observations and potential compliance items.
Post Onsite/Deliverable Phase:
Assist Director and AVP with the reconciliation of the final deliverable documents.
Assist Director and AVP with compilation of the Final Executive Summary presentation and coordination with the assessment team.
Coordinate printing logistics for all onsite client meetings with Sales and Marketing team.
Integration Phase:
Participate in Client Readiness update meetings held by the STO Team.
Work with Director to create the Best Practice Tracker (BPT) for each new client FOS and generate the exports and worksheets to support the FOS Client Readiness process.
On go-live date for each new client FOS, take ownership of tracking each Operations Functional Area BPT migration plan status through completion and into operational stead state.
Support Director in weekly meetings with Operational Leaders for each new client to track completion of BPT's and identify any barriers.
Provide BPT reporting of % complete, barriers, accomplishments, and escalations.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Job Experience: 5 to 7 Years
People Leadership Experience: 3 to 5 Years
Desired Education Level: Bachelors Degree or equivalent experience
Preferred Area of Study: Business
Other Knowledge, Skills and Abilities:
Proficiency in the Acute Hospital Revenue Cycle and Denials Management
Required
Minimum Education - Specialty/Major: Healthcare or related field
Preferred Minimum Education: 4 years/ bachelor's degree
Preferred Minimum Education - Specialty/Major: Healthcare or related field
Minimum Years and Type of Experience: 5 years of experience in healthcare and/or hospital revenue, preferably Acute hospital experience
Other Knowledge, Skills and Abilities Required:
Microsoft Office (Word, Excel, PowerPoint), Visio, Public Speaking, Project Management, Leadership skills, Customer Service skills
Other Knowledge, Skills and Abilities Preferred:
Excellent written and verbal communication
Problem solving
Attention to detail
Organizational skills
Demonstrated time management skills
Ensemble Required Certification:
Certified Revenue Cycle Representative (CRCR) or other approved job-relevant certification
#LI-LS1
#LI-REMOTE
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
EEOC - Know Your Rights
FMLA Rights - English
La FMLA Español
E-Verify Participating Employer (English and Spanish)
Know your Rights
$84k yearly Auto-Apply 5d ago
CCA Assessor - CMMC Services
Job Listingscoalfire Federal
Remote volunteer services manager job
About Coalfire
Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for over 20 years and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges.
But that's not who we are - that's just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
Coalfire Federal is both an authorized C3PAO and CMMC RPO - and we're currently seeking Certified CCA Assessors to join our growing team.
Completed Tier 3 Suitability is required for this position.
Position Summary
As a Certified CCA Assessor you'll work with leading manufacturing, IT, Cloud, professional service organizations, and the Defense Industrial Base (DIB) serving the United States Department of Defense (DOD). You will be part of a team that supports the efforts of these organizations to satisfy DOD's Cybersecurity Maturity Model Certification and related government regulations as an assessor to certify organizations' compliance with CMMC requirements.
Location Details
All CMMC Assessor positions are full time remote. Occasional or limited travel may vary based on client needs.
What you'll do
As a CCA Assessor, you will support assessing whether members of the DIB have adequately prepared for compliance with CMMC regulations
CCA Assessors are part of a team that will evaluate an organization's readiness for assessment, which include the experience and capability for tasks such as:
collect and examine evidence, observe, test and analyze results
clearly and effectively score OSC practices and validate preliminary results
generate preliminary report findings
finalize findings for an assessment report and deliver recommended assessment results
What you'll bring
Working knowledge of the controls and implementation of DFARS Clause ************ (NIST 800-171)
Direct involvement with building reports that clearly communicate met and not met objectives in accordance with assessment guidelines
Ability to track detailed tasks and ensure timely delivery of project deliverables
Excellent communication and problem-solving skills
Critical thinking, and ability to balance security requirements with mission needs
Must be well-organized and detail-oriented with the ability to coordinate, prioritize multiple tasks, and be adaptable to change to accomplish assignments
Ability to work independently and as a part of a team
Professional and polished interpersonal and communication skills with team members and stakeholders
Hands on security and consulting experience
Education
Completed Bachelor's degree from an accredited university, preferably in an IT related field.
Clearance / Suitability Requirements
US Citizenship Required
Currently possess completed Tier 3 Suitability with the Cyber AB
Certifications
Required: Completed CCA Certification, with completed/active Tier 3 Suitability with the Cyber AB
Years of Experience
Minimum 5 to 7 years of overall experience in the IT Security / Cybersecurity industry
To include overall 3 years in a Client facing role providing risk assessment, advisory services, and/or consulting - ideally in a federal environment
Previous experience working for a CMMC RPO or C3PAO (Candidate or Authorized), or other 3PAO assessments is preferred
Bonus Points
Additional cybersecurity certifications and experience highly desired (i.e, CISSP, CISM).
Experience with NIST 800-37, NIST 800-53, and FISMA.
Experience with FedRAMP assessments and cloud security
DIB experience
Why you'll want to join us
Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve.
Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more.
You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options.
Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
$48k-79k yearly est. Auto-Apply 28d ago
Registration and Housing Manager
APS 4.1
Remote volunteer services manager job
Who we are:
The American Physical Society is a nonprofit membership organization working to advance physics by fostering a vibrant, inclusive, and global community dedicated to science and society. APS represents more than 50,000 members, including physicists in academia, national laboratories, and industry in the United States and around the world.
Position Summary:
The registration and housing manager oversees day-to-day registration and housing operations for APS general meetings, divisional meetings, section meetings, and other assigned meetings. This role manages registration and housing systems, on-site operations, data integrity, financial reconciliation, and customer service, and supports the registration manager in delivering consistent, high-quality attendee experiences across APS meetings.
This role requires operational rigor, strong leadership skills, and a member-first mindset, with a demonstrated ability to improve processes and enhance the registration and housing experience.
APS has a “remote first” concept that promotes equal treatment and equal access within the United States, independent of physical work location, with a majority of staff working primarily from remote work locations. APS values diversity and welcomes candidates from a variety of backgrounds. APS offers a dynamic work environment with an outstanding total compensation package, including salary, outstanding benefits, and excellent paid time off.
Responsibilities:
Registration and housing operations
Lead registration operations for assigned APS meetings, including setup, testing, troubleshooting, and ongoing maintenance of registration systems.
Build and configure registration and housing frameworks based on meeting objectives and organizer requirements.
Collaborate with meeting staff to establish rates, capacities, workflows, and registration logic, including forms and questions.
Implement and enforce registration and housing policies, ensuring consistency, data accuracy, and compliance with internal procedures.
Evaluate registration and housing technologies and workflows and recommend process improvements.
Vendor, systems, and financial coordination
Partner with registration and housing vendors, hotels, and APS Information Systems to support system integrations, on-site badge production, and housing workflows.
Process and reconcile registration payments and final registration and housing financials.
Review rooming lists, no-show and late-arrival reports, and attrition data.
Prepare final reports on attendance, housing, workshops, and finances.
Housing management
Oversee attendee, staff, and VIP housing operations, including room blocks, reservations, special lodging needs, and reconciliation.
Coordinate and monitor staff housing assignments.
On-site operations and customer service
Organize and participate in preproduction planning and on-site execution with meeting organizers and internal teams.
Generate attendee badges, prepare registration materials, and maintain function counts and wait lists.
Order registration and housing supplies and coordinate shipping of meetings and membership materials.
Provide customer service for registration and housing inquiries by phone, email, and on-site.
Train and supervise on-site registration and housing staff and set clear customer service expectations.
Complete post-meeting activities, including refunds, cancellations, and entry of on-site registrations.
Exhibits, reporting, and coordination
Work with the head of corporate relations on exhibitor floor plan requests.
Prepare exhibitor booths and registration records in Salesforce for exhibitor and sponsor sales.
Track tasks and goals in Asana to support cross-departmental coordination.
Collaborate with membership, Information Systems, and accounting to align registration procedures with internal processes.
Other duties as assigned.
Education:
Bachelor's degree or equivalent experience.
Experience, Knowledge, Skills, and Abilities:
Minimum of five years of experience in registration, housing, or related meeting operations
Experience with event registration and housing database management systems
Experience with Zoom, Google Suite Applications, Microsoft Office Applications, Salesforce, Nimble (Association Management System), CRM, Cvent, Housing & Membership databases and Asana preferred
Demonstrated supervisory or team leadership experience
Strong customer service orientation and ability to interact diplomatically with the public
Ability to remain composed and effective under pressure
Excellent organizational, documentation, and prioritization skills
Strong written and verbal communication skills
Exceptional attention to detail
Ability to adapt to rapidly changing schedules and priorities
Ability to work effectively both independently and with cross-departmental teams
Travel:
This is a remote-first position with occasional travel required (up to 30%). Travel will involve in-person meetings, event coordination, and attendance at conferences, meetings, training sessions, and strategy sessions at various locations, including APS offices in Hauppauge, NY, College Park, MD, and the Washington DC metro area.
Salary:
The salary range for this position takes into account various factors influencing compensation decisions, such as skill sets, experience, training, and other business and organizational requirements. The salary listed within the specified ranges considers relevant experience. Our compensation philosophy at APS aims to maintain salaries at the midpoint of the market. As a result, we typically hire within the target starting range. Exceptional, rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals.
Hiring Range: $68,584/year - $93,446/year (USD)
Target Starting Range: $68,584/year - $76,300/year (USD)
Work Environment:
As noted above, APS offers a “Remote First” workplace. Although our offices are located on Long Island, NY; Washington DC; and College Park, MD, you can work from other places in the United States. We are flexible about work hours, but expect responsiveness during the core of the workday, Eastern Time.
This is Us:
Help us achieve our mission of advancing and diffusing the knowledge of physics for the benefit of humanity, promote physics, and serve the broader physics community.
At APS, we:
Provide a welcoming and supportive professional home for an active, engaged, and diverse membership
Advance scientific discovery and research dissemination
Advocate for physics and physicists, and amplify the voice for science
Share the excitement of physics and communicate the essential role physics plays in the modern world
Promote effective physics education for all
Core Values:
Core values are essential to shaping the culture of an organization. They provide the structure and guidance for how we conduct ourselves in our day-to-day interactions. Every employee has a responsibility for upholding these values. The behaviors and actions associated with demonstrating competency in these Core Values are described in a separate document.
Our Core Values:
Scientific Method
Trust, Integrity, and Ethical Conduct
Equity, Diversity, and Respect
Collaboration
Education and Learning
Speaking Out
Amazing 2026 Benefit Offerings:
Flexible schedules and ability to work remotely
8% employer-paid retirement contribution
Investment advisement services: 100% employer paid
Medical benefits: PPO or HDHP option
Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid
Vision benefits: individual and dependent coverage 100% employer paid
Basic Life & Accident insurance: employee coverage 100% employer paid
Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
Disability insurance: employee coverage 100% employer paid
Voluntary Accident & Critical Illness insurance
Healthcare, Commuter & Dependent care flexible spending accounts
Vacation: 15 days annually
Generous holiday leave: 17 paid office closures; includes one week closure at the end of December
Personal leave: 4 days annually
Volunteer leave: 1 day annually
Sick leave: 10 days annually
Bereavement & Compassion leave: 2 -15 days based on loss
12 weeks employer-paid family leave
College tuition reimbursement plan
Job related seminar & continuing education 100% employer paid
Professional Certification/Recertification 100% employer paid
Training and professional development; access to LinkedIn Learning on-demand courses
Employee Assistance Program
Mindfulness Meditation: live and on-demand classes
APS does not offer relocation assistance/costs
The American Physical Society is an affirmative action and equal opportunity employer. It is the policy of American Physical Society not to discriminate or allow the harassment of employees or applicants on the basis of race, religious creed, immigration status, alienage or citizenship, religion, color, ethnicity, sex, national origin, age, disability, marital status, familial status, protected veteran status, protected military status, physical or mental disability, sexual orientation, gender identity, genetic information, predisposing genetic characteristics, ancestry, domestic violence victim status or any other characteristic protected by law with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and/or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job. This policy applies to all jobs at APS. The American Physical Society is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please contact APS Human Resources at **********. The “Know Your Rights: Workplace Discrimination is Illegal'' poster, prepared by the U.S. Equal Employment Opportunity Commission (EEOC), provides an overview of several laws that protect you from discrimination on the job, and several rights are afforded to you by these laws. The “Pay Transparency Non Discrimination Provision,” prepared by the U.S. Office of Federal Contract Compliance Programs (OFCCP), provides an overview of several protections implemented to protect individuals working under federal contracts from discrimination when inquiring about or discussing compensation; these protections apply to all employees and applicants. The APS has a "remote first" concept that promotes equal treatment and equal access, independent of physical work location, with a majority of staff working primarily from remote work locations.
#LI-SBApplication deadline January 26, 2026.
$68.6k-93.4k yearly 9d ago
House Manager of DODD
Alliance Summit Group 4.8
Volunteer services manager job in Columbus, OH
Benefits:
401(k)
401(k) matching
Competitive salary
Paid time off
Flexible schedule
Serves as a role model and mentor to fellow Direct Support Professional
Responsible for the daily operation of the home: grocery shopping list, restocked house supplies, overseeing and track consumers' money.
Responsible for monitoring MARS sheet, behavioral/ABC sheets, incident reports, sleep and/or shower charts.
Complete MOC daily email - Breaking down full scope of work and urgent matters.
Complete task given by management within 24hrs. Respond to every e-mail.
Manage DSP - provide coachable moments, follow disciplinary action procedure, track performance and Train as needed.
During assigned shifts, if a guardian, family member, client guest and/or SSA visit a client's home -
Supervisors are to be present to help answer questions or comments.
Supervisors are required to follow company policy and procedures and ensure all staff are fully aware.
New hire training checklist, ISP, IST and behavioral specific training is to be completed within 1 week of new hire start date.
House Manager monitor and provide feedback at ISP meetings to ensure ASG is providing accurate services to our individuals.
Any Client health and personal appointments must be put on in-home calendars and email/calendars invite.
Responsible for preventing client abuse by adhering to all policies and procedures, attending periodic Training.
Reporting suspicious and inappropriate behavior, and following mandatory abuse reporting requirements and ensure clients are properly signed in and out and that only authorized adults are allowed on site.
Within 1 hours of any incident (MUI, UI, IR) notify TEAM - JFS, Guardian, SSA, operation manager and CEO VIA email or by calling the appropriate number.
Daily check HPC (servicing needs) for each home you supervise, Goals tracking and help train your staff on company systems.
Compensation: $55,000.00 - $60,000.00 per year
We genuinely care about our clients, our coworkers, our partners and our community. We care about the services we provide and positive outcomes for all our stakeholders. We value who we are and who we serve. We recognize that each person is different, with different skills, background, knowledge, and experience. We all have something special to contribute! We work to meet the needs of every client every time! No exceptions! No excuses! We are committed to providing great, safe service, going the extra mile for our clients and one another. We encourage our employees to take action and give their best every day. We embrace an environment that empowers employees to lead and make decisions. We don't dwell on our problems, we fix them!
$55k-60k yearly Auto-Apply 60d+ ago
Grant Manager
California Institute of Technology 4.5
Remote volunteer services manager job
Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do.
Join us and be a part of the diverse Caltech community.
Job Summary Under minimal supervision from the Sponsored Research Lead in the division, the grant manager is responsible for pre-award coordination of all sponsored research applications as well as post-award support through closeout for a group of PMA faculty and their respective research groups, including reporting to the Division Chair & Division Operations Officer, thus providing a full spectrum of service to the faculty while communicating effectively with all campus areas.
Provide action-oriented and expert support to Principal Investigators (PIs), handle specific sponsored research award and audit issues with integrity.
Coordinate closely with staff and management to implement and maintain policies and procedures that maximize the opportunities for support of PIs, create an environment conducive to such scholarship and assist Caltech with minimizing its compliance risks associated with sponsored research.
This role is eligible for primarily remote work, pending approval of a remote work agreement.
Ability to report to campus regularly is required.
Essential Job Duties Sponsored Research Administration: Ensure timely and service-oriented pre-and post-award administration of grants, contracts, subcontracts, consortium agreements and service agreements.
In collaboration with Sponsored Research Administration team, support the submission, review, negotiation and acceptance within short time frames with sponsor agencies and collaborating organizations to maximize research opportunities.
In collaboration with Sponsored Research and Post-Award Administration teams, assure that PMA sponsored projects follow compliance policies for sponsored projects administration, including maintaining proper documentation to substantiate direct charges to sponsored projects.
Maintain a positive, proactive relationship with various campus areas (Office of Sponsored Research, Project Accounting, Development, Procurement Services, Payroll Services, etc.
) to ensure full grant compliance and process efficiency.
Provide guidance in grants administration and provide training, if necessary.
Coordinate with General Accounting, Provost's Office, Purchasing, Development, and other Caltech teams to maximize the ability of PIs to perform research efficiently.
Demonstrate behaviors that support performance improvement activities.
Maintain current working knowledge of federal regulations and sponsor policies to support the responsible conduct of research.
Pre-Award Management: Counsel PIs and PMA team members on funding opportunities and strategies for the preparation of successful proposals.
Assist PI in applying for new or continued sponsored research support.
Prepare proposal budgets to capture valuable resources and assure compliance with agency and Caltech policies.
Coordinate the preparation, routing and review of non-scientific portions of proposals including biosketches, budget and justification development, and identifying administrative documentation requiring review.
Oversee routing and submission of entire application packets in accordance with PMA, Caltech and sponsor requirements and deadlines.
Assist PIs in sponsored project award implementation.
Provide all necessary award specific guidance to faculty and their respective groups on internal policies and procedures, as well as funding agency compliance matters.
Specific duties that are related to award implementation include award setup, subrecipient paperwork and monitoring, equipment fabrication setup, cost sharing tracking and reporting, NIH Salary Cap compliance, reporting, etc.
Manage and update all records for proposal for PMA.
Post-Award Management: Monitor and review the expenditure and budget activities associated with successful sponsored project management.
Perform regular account reconciliation process and correct posting of expenditures to various awards.
Prepare monthly, or more frequent as necessary, review of financial status, assuring funds are expended appropriately to maximize research opportunities over the course of the funded project.
Manage spending of various awards to ensure that all grant expenditures are reasonable, allocable, and allowable according to OMB and agency guidelines and follow cost accounting standards.
Prepare financial projections for principal investigators, the Division Chair and Division Operations Officer.
Develop and customize, if necessary, periodic (tertiary at a minimum) reports for faculty and Division Chair.
Advise faculty of potential problems and provide recommendations for corrective action.
Interact with central accounting office and Office of Sponsored Research on matters related to award closeouts.
Perform other related job duties as assigned.
Basic Qualifications Bachelor's degree or equivalent with 3 or more years of relevant work experience is required.
Advanced working knowledge in proposal preparation, monitoring, compliance and award closeouts.
Communicate effectively both orally and in writing.
Exercise good judgment, diplomacy, and patience.
Possess interpersonal skills using tact, patience, and courtesy.
Highly proficient in Excel applications.
Experience with preparing and managing budgets.
Strong organizational, administrative, time management, and critical thinking skills.
Preferred Qualifications Experience with preparing grant proposals.
Experience with analyzing, evaluating and recommending solutions to faculty on grant-related matters.
Advanced working knowledge in proposal preparation, monitoring, compliance and award closeouts with the Department of Energy.
Knowledge of federal funding administration (2 CFR 200 Uniform Guidance).
Knowledge of electronic proposal submission via agency websites (e.
g.
, NSF Fastlane, Grants.
gov, Research.
Gov, DARPA TFIMS).
Ability to work independently with minimal supervision is desired.
Required Documents Resume
$64k-88k yearly est. 15d ago
Senior Grants Manager
Solarapp Foundation
Remote volunteer services manager job
SolarAPP Foundation | Location: Remote (within the State of CA)
About Us
SolarAPP is cutting the costs of the clean energy transition, making it so that everyone can afford to power their lives with clean energy. Our automated plan review and permitting software reduces soft costs by turning a weeks-long bureaucratic process into instant approval. We're already deployed in over 500 cities across 17 states, with more than 120,000 permits issued, representing over 800,000 kW of clean energy. We're growing fast to expand our impact, developing capabilities to conduct virtual inspections once permitted projects are complete. This will allow us to serve governments and contractors with an end-to-end solution for streamlining residential projects. Join a team building tools that enable safe, automated, and instantaneous permitting and inspections for solar, storage, EV charging, and other clean energy technologies.
About the Role
We're looking for a Senior Grants Manager to own the successful execution of a major, multi-year state grant as SolarAPP Foundation scales its national impact. This is primarily a project management role keeping a complex initiative on track, compliant, and audit-ready while coordinating across internal teams and external partners. Secondarily, you'll support philanthropic fundraising by developing proposals and managing funder relationships. If you excel at project management and cross-functional coordination, thrive in a "we'll figure it out" environment, and are passionate about accelerating clean energy adoption, this is the role for you.
Who you'll report to: the CEO.
Who you'll work closely with: the incoming Chief of Staff, and two senior Product Managers.
What You'll Do
This role focuses on leading end-to-end execution and audit-ready compliance for a multi-year grant while providing targeted support for philanthropic fundraising. You'll drive timelines, ensure cross-team alignment, and maintain compliance standards that safeguard funder confidence.
Manage SolarAPP's grant and relationship with the California Energy Commission (80%)
Execute a multi-year grant-funded initiative, including ensuring all deliverables and reporting requirements are submitted according to agreed upon deadlines, and in compliance with rules and regulations
Keep compliance audit-ready by maintaining systems for cost share, invoices, and sub recipient documentation with zero missed deadlines
Coordinate across partners to establish reliable sequencing across staff, contractors, and agencies so interdependent tasks stay aligned
Track and report performance using digital tools to make data visible and actionable for both funders and internal teams
Prepare for closeout by managing deliverables, coordinating final funder presentations, and ensuring knowledge transfer at the end of major project phases
Drive the Foundation's fundraising strategy with the CEO (20%)
Serve as a clear, professional point of contact for government and philanthropic funders
Build and maintain calendars, trackers, and templates that make reporting and fundraising more efficient and scalable (includes ensuring employee time tracking is audit ready)
Develop and submit funder-facing reports and compliance documentation that are accurate, audit-ready, and strategically aligned with outcomes
Strengthen funder relationships through timely, responsive communication and long-term engagement support
Draft and contribute to fundraising collateral, grant proposals, budgets, and funder updates in support of SolarAPP's broader fundraising strategy
What You Bring
Essential Skills and Background
Background typically consistent with 3-5 years of experience managing complex, multi-stakeholder grants, ideally involving public-sector grants (federal, state, or local)
Familiarity with grant compliance, reporting, and budget tracking
Strong skills in project planning, coordination, and follow-through, with the ability to manage timelines, deadlines, and diverse stakeholders
Excellent written and verbal communication; clear, concise, and responsive
Highly organized with a sense of urgency, proactive instincts, and timely communication
Calm under pressure, and committed to keeping things moving
Experience supporting fundraising or development in a nonprofit or mission-driven setting
Additional Preferred Skills and Background
Experience in clean energy, or civic / public interest tech and infrastructure
Proficient in Google Workspace, Slack, Miro, and / or other digital collaboration tool
Compensation and Benefits
This is a full-time role with a competitive salary ranging from $95,000 - $110,000, commensurate with experience.
We offer a competitive benefits package, including:
Medical, dental, vision
401K with 5% employer match
Employer paid short- and long-term disability, and life insurance
Unlimited paid time off (PTO)
Parental leave
$75 monthly internet stipend
$500 work from home stipend for each new hire
Hiring Process Outline (targets)
Application period: this role will remain open until filled, and we are prioritizing applications submitted by 1/16/26
Review applications and respond to candidates: rolling basis, starting in early January
Recruiter phone screen: starting in early January
Virtual EQ/behavioral panel interview 1: starting in mid to late January
Take home exercise: everyone who receives a take home exercise will be invited to the technical interview round, so that they can present and answer questions panelists have
Virtual TQ/technical panel interview 2: starting in early February
Reference checks and final conversations: starting in mid-February
Selection and offer: mid-late February
Basic background check and signed agreement: mid-late February
Ideal start date period: end of February through mid-March 2026
Equal Opportunity Employer
SolarAPP Foundation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to building a diverse and inclusive team and strongly encourage applications from people of all backgrounds.
$95k-110k yearly 33d ago
Senior Grants Manager
Action for Healthy Kids
Remote volunteer services manager job
Join Us!
At Action for Healthy Kids, we don't just talk about improving student health - we build the networks, tools, and partnerships that make it happen. Join us and take the lead in driving meaningful change that reaches kids, families, and entire school districts. As Senior Grants Manager, you'll be at the center of this work, turning ideas into impact by securing the resources that fuel healthier schools and communities. Your efforts will help create lasting change for kids, families, and entire school districts nationwide.
About Us
Action for Healthy Kids is a national nonprofit that partners with school districts, families, and communities to create healthier learning environments where every child can thrive. Our evidence-based programs support nutrition, physical activity, mental health, and risk behavior prevention. To help schools put these practices into action, Action for Healthy Kids offers professional development, technical assistance, and communities of practice that build local capacity and drive lasting change. Learn more at *****************************
About the Role & Work Structure
As Senior Grants Manager, you will manage the full lifecycle of grants - from prospecting and proposal development to reporting and compliance - while ensuring alignment with organizational strategy and funder priorities. You'll work closely with leadership and cross-functional teams to secure funding that drives impact.
Work Structure & Environment
Full-time, exempt position
Remote work location
Standard business hours (Monday-Friday) with flexibility as needed to collaborate across time zones
Physical Demands
Primarily desk-based with extended seated work
Regular computer use and virtual meetings
Light items typically handled (e.g., notebooks, reports, small equipment)
Travel
Occasional travel
What You'll Do
In this role, you'll lead the full lifecycle of grant development-from identifying opportunities and crafting compelling proposals to ensuring compliance and reporting. You'll serve as a strategic partner across teams, driving funding initiatives that align with AFHK's mission and long-term goals.
Key Responsibilities:
Identify and qualify public and private grant opportunities aligned with AFHK's priorities.
Lead development of competitive proposals, letters of inquiry, and renewal requests.
Coordinate timelines and inputs across internal teams for seamless submissions.
Collaborate with Finance and Program staff on accurate, compliant budgets.
Track reporting deadlines and prepare compelling interim and final reports.
Maintain grant records and improve processes for efficiency and quality.
What You'll Bring to the Role
Bachelor's degree ; Master's preferred.
5+ years of progressive experience in grant writing and management.
Proven success securing foundation, corporate, and/or government grants.
Exceptional writing and project management skills.
Experience working across departments and with senior leadership.
Familiarity with grants management systems and CRM platforms.
Preferred: Experience in education, public health, or youth-serving organizations; knowledge of federal/state grants; understanding of evaluation frameworks.
What You'll Gain at AFHK
At Action for Healthy Kids, we know that supporting our team is essential to supporting our mission. Here's how we invest in your success and well-being.
Compensation & Benefits
Competitive annual salary: $80,000 - $90,000 based on experience Comprehensive Benefits
Health coverage: Medical, dental, and vision plans with AFHK contributions
Financial wellness: 403(b) retirement plan with employer match
Flexible savings: HRA (with employer contribution) and Flexible Spending Accounts (FSA for dependent care and health)
Additional protection: Short-term & long-term disability, Basic Life/AD&D - premiums covered by AFHK. Voluntary Life/AD&D available at the employee's cost.
Transit & parking accounts (available for Chicago-based employees)
Wellness & Support
Employee Assistance Program (EAP): Confidential support for personal and professional challenges
Annual stipends: For wellness, connectivity, and home office setup - because your comfort matters
Time Off & Leave
Generous PTO: Flexible paid time off to recharge
Paid parental leave: Support for growing families
Holiday closures: Enjoy time off during key holidays
Growth & Development
Professional development support: Invest in your learning and career advancement
Equal Opportunity: Action for Healthy Kids is committed to fair and inclusive hiring practices. We welcome applications from individuals of all backgrounds and provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or other protected status under applicable law.
Work Authorization: Applicants must be legally authorized to work in the United States. We are unable to sponsor employment visas for this role.
Employment Terms: This role is offered as an at-will position, meaning employment may be terminated by either the employee or employer at any time, with or without cause or notice, subject to applicable laws.
$80k-90k yearly 2d ago
Jr. Grants Manager
Aptim 4.6
Remote volunteer services manager job
The Jr. Grants Manager assumes a proficient role in the company's emergency recovery efforts, actively participating in executing recovery initiatives. Responsibilities include conducting damage assessments, collecting comprehensive recovery plans data, and coordinating resources for effective rebuilding. This entry-level position offers an opportunity to deepen your understanding in restoring communities and rebuilding resilient solutions.
With a focus on developing professional expertise, the Jr. Grants Manager applies company policies and procedures to resolve various issues, utilizing standard principles, theories, and techniques to address moderately complex problems. Exercising judgment within defined parameters, they build productive internal and external relationships and may provide guidance to non-exempt personnel. This role involves primary intra-organizational contacts with occasional external interactions on routine matters. Work is reviewed for accuracy, and contributions are vital to project and organizational objectives.
The Jr. Grants Manager position attracts individuals with strong organizational capabilities, a solid understanding of emergency management principles, and a commitment to effectively managing recovery data sets and project worksheets in the Recovery Phase.
Key Responsibilities/Accountabilities:
Compile quarterly reports, reimbursement requests, grant application information, RFIs, and data for ad hoc reports as requested/required and submit to local, state or federal entity within required timeframe
Perform research and conduct policy analysis on resilience topics working in collaboration with other team members.
Assist with scoping/identifying additional projects that need funding.
Attend cadence meetings with client, contractors, external and internal stakeholders.
Provide guidance on alternative methods of cost-effective approaches for project execution and completion.
Review and/or upload data into system(s) of record.
Complete assigned professional development courses to obtain skills and knowledge required to effectively support project management team.
Ability to travel 50% or more to travel site
Manage damage inventory
Liaising with client, vendors, internal team members and support staff
Ability to effectively manage time to ensure contract deliverables and project milestones
Ability to prioritize tasks to ensure critical deadlines are met
Basic Qualifications:
Bachelor's degree from an accredited four-year college in Emergency Management, Public Administration, Business, Finance or related field.
2-4 years' in Emergency Management Disaster Recovery/Services
Operating with limited use of theories, the Recovery Analyst II resolves routine issues by applying company policies and procedures, following standard practices, and receiving specific instructions.
Work is closely managed, with contributions primarily focused on assignment-related activities.
Openly shares and solicits ideas through dialogue; is clear about intentions.
Uses time effectively; anticipates obstacles, adjusts priorities as needs change and keeps others informed of progress.
Strong written and oral communication
Strong time management and organizational skills
Excellent interpersonal skills, be self-motivated, and be adaptable in a fast paced, dynamic, deadline-driven environment.
Completed: FEMA 100, 200, and 700 · Must have completed at least 3 of the following: FEMA Independent Study Courses: IS-1000 Public Assistance Program Eligibility; IS-1001 The Public Assistance Delivery Model Orientation; IS-1002 FEMA Grants Portal-Transparency at Every Step; IS-1009 Conditions of the Public Assistance Grant.
ABOUT APTIM
APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $70K-$80K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
Company paid and optional Life insurance
Short-term and long-term disability insurance
Accident, Critical Illness, and Hospital Indemnity coverage
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 401(k) Guide
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
$70k-80k yearly 10h ago
Grants Manager
Children's Institute Inc. 4.3
Remote volunteer services manager job
Responsible for managing overall grant efforts, optimizing the grant funding and administration processes, grant identification and preparation, overseeing fund-raising, preparing progress and compliance reports, documenting payments and expenditures, program monitoring, and program evaluation activities.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties.
1. Manages and supports the preparation and submission of grant proposals and reports for the organization, and ensures required implementation.
2. Serves as the organizational representative and point of contact with funding agencies or organizations for all business management aspects of the agreement.
3. Performs relevant research to identify available grant opportunities and evaluate the results.
4. Writes, submits, and ensures grants are implemented according to the operational and financial needs of the organization.
5. Identifies and develops strategies to optimize the grants administration process.
6. Creates, designs and implements processes and procedures related to grants management and proposal development and review.
7. Collaborates with other departments (finance, REC, Programs) to ensure accuracy of grant application content and shared understanding of grant opportunities/awards.
8. Researches, interprets, and evaluates information on federal, state and private funding resources.
9. Develops and maintains a process to monitor grant compliance with grant regulations.
10. Manages and oversees grants staff team to ensure compliance with their job responsibilities.
11. Provides detailed reports to the funders and the board of directors with respect to the organization's progress.
12. Monitors paperwork and other related documents connected with grant-funded programs.
13. Maintain records of all payments and receivables and prepare monthly records for all grant related activities.
ADDITIONAL DUTIES
1. Other duties and special projects as assigned.
SUPERVISORY RESPONSIBILITIES
• Provides supervision to staff on grants management, compliance, reporting requirements, and related duties.
EDUCATION & EXPERIENCE
• Bachelor's degree from an accredited college/university, preferably with a major in business or public administration, non-profit management, or related field. Master's degree preferred.
• Eight years of management experience in grant applications and/or grants administration within a nonprofit, governmental agency, or educational institution.
• Federal grants experience preferred.
• Experience using grant research software (i.e. Foundation Directory Online, Grants.gov, etc.) required.
• Experience using donor databases, donor prospecting software (i.e. Raiser's Edge, Salesforce, etc.) required.
• State, county, city government experience desirable.
OTHER QUALIFICATIONS z
• Possesses a valid driver's license and state-required auto insurance.
• Remote work may be considered.
• Excellent project management skills with experience in managing and supervising administrative projects.
Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Organization & Staffing Background
The Arroyo Seco Saints, a certified 501(c)3 non-profit organization, attracts elite college baseball players, coaches, and college students seeking to gain experience in the sports industry to the greater Los Angeles area for the months of June and July. A proud member of the California Collegiate League and entering its 20th season of operation, the Saints strive to provide the finest collegiate summer baseball experience in the nation. Learn by doing! Graduate Assistants will be key players in advancing our mission. You will spend the summer gaining valuable experience in the sports industry, building your resume and career portfolio, and learning through mentoring, networking, and training.
Location
Home Stadium: Jackie Robinson Memorial Field (Pasadena, California). Located 10 minutes north of Los Angeles adjacent to the world-famous Rose Bowl Stadium.
Opponent locations: Throughout the state of California.
Baseball Student Manager Responsibilities
Overall
This position is integral to the success of the Franchise. You will have a hand in everything. You will work closely with General Manager on a particular, then the Head Coach on another day, and the Team President on another day. You will be the go-between between the functional areas. Some days you'll be part of Front Office staff, other days you'll feel like you're an assistant coach. This is a great opportunity to immerse yourself in multiple functional areas of a baseball franchise at the same time and prepare for a job in the baseball world. This job is demanding, and not for the feckless.
Game Day Management, Staff Assistance
&
Logistics
Work directly to interface between Front Office Staff and Baseball Staff
Fluid position that encompasses all aspects of the Franchise and its interface with the League
Use a wide range of skills to learn everything from Facility Management, Program Finance, Recruiting, Advance Scouting, Data Analysis, Apparel Management, Travel/Hospitality, Procurement, and More!
Game Day facility preparation, equipment coordination, setup and breakdown
Youth Camp coordination and facilitation
Coordinate and assist in preparation for promotional games
Work directly with the Baseball Team during Pre-game activities
Act as a liaison between Intern Staff and Baseball Staff
Observe or perform administrative duties pre- and post-game
Assist with community outreach and fundraising events
Program Hospitality & Travel Logistics
Will travel with the Team to away games
Responsible for away game/road trip equipment. Manage the checklist, assign travel equipment duties, manage disembark procedures upon return
Aid in fulfillment of player support and wellness
Work with Front Office staff to communicate with visiting teams to communicate Game Day facilities, process, timelines and assist with other visiting team needs as they arise
Report to General Manager for special projects throughout season
Will manage and coordinate End-of-Season breakdown, storage, inventory, and wrap-up
Handle day-to-day responsibilities as needed
Requirements
Pursuing or completed an undergraduate/graduate degree in a related major.
Represent the Arroyo Seco Saints exhibiting a high-level of professionalism at all times.
A team player with a get it done work ethic.
Friendly attitude and ability to keep composure.
Ability to perform time-sensitive tasks.
Work proactively and possess strong problem solving skills
Excellent organizational skills. Self-motivated and detail oriented.
Comfortable working in groups. Interact with Saints front office members, coaches, players, staff, and staff from opposing organizations, the California Collegiate League, and more.
Working knowledge of the college athletics sector. Knowledge of baseball is a must.
Must have your own vehicle.
Must be able to lift and move objects 25 lbs. or greater.
Must have basic knowledge of the servant-leader model
Must be able to Get a Message to Garcia
Must be available for the entire season, from May 25, 2025 to August 10, 2025
Notes & Time Commitments
This position eligible for a $1,000 award, distributed at the conclusion of the staff-season (post Breakdown and Storage).
The position is also eligible as a college credit internship. Applicants not in need of credit may still apply.
All intern staff will be required to participate (in-person or by conference call) in an introductory meeting in late May.
Hours Will Vary. Game Days are typically 1:00-10:00 p.m. Non-game days are on an as-needed basis.
Some remote hours will be required to complete tasks within allotted time frames.
All interns will be required to commit for the duration of the season (exceptions for varying school start/stop dates will be reviewed on an individual basis).
The term of the season can include up to two (2) weeks prior and two (2) weeks after the beginning and ending of the game schedule.
The Saints college summer season runs June to early August.
Ability to begin remote work before the season begins is a plus.
$36k-55k yearly est. 60d+ ago
Day Member Services
Planet Fitness 4.1
Volunteer services manager job in Springfield, OH
(Saturday-Sunday)
SUMMARY DESCRIPTION
The Member Services Representative (MSR) is the first point of contact for members and guests. This position is responsible for providing exceptional customer service, handling membership inquiries and transactions, and helping to maintain a clean, comfortable, and friendly “Judgement Free Zone ” environment.
This role is key to ensuring a positive member experience through friendly and professional interactions, prompt support, and a strong understanding of club culture, policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
Greet members, prospective members and guests in a friendly, and professional manner.
Create a positive club experience by providing outstanding customer service.
Respond to member questions and concerns promptly and courteously.
Assist members with account inquiries, changes, and billing questions.
Sales & Membership Support
Provide information about Planet Fitness memberships and amenities.
Assist potential members with tours and sign-ups.
Promote and explain current membership specials and upgrades (e.g., Black Card).
Meet or exceed membership and customer service goals.
Front Desk Operations
Check members into the system using club's POS system
Answer phones professionally and efficiently
Process new memberships, cancellations and payments accurately.
Follow opening and closing procedures as assigned.
Respond promptly and professionally to members' questions and concerns and inform Assistant Manager or General Manager if any issues arise.
Cleanliness & Maintenance
Maintain cleanliness and neatness of the club by performing assigned cleaning duties throughout the shift.
Help maintain the cleanliness of the facility, including restrooms, locker rooms, and workout areas.
Ensure weights are returned to appropriate rack area
Regularly walk the floor to ensure the club remains clean, organized, and safe.
Refill cleaning stations and supplies as needed.
Qualifications
Required:
Must be 18 year of age or older
Ability to work onsite, this is not a remote position.
Upbeat, professional and positive attitude and strong work ethic
Reliable, punctual and dependable
Professional, respectful, and solutions-oriented in member and employee interactions
Commitment to cleanliness and creating a positive member experience
Ability to learn and apply company cleaning practices, policies, and procedures.
Ability to read and follow verbal and written instructions
Obtain and maintain CPR/AED Certification within required timeframes.
Obtain Tanning Certification within company required timeframes.
MSRs must submit to a National Sex Offender Registry search
All Utah locations must participate in E-Verify
This position requires employee to work on-site
Preferred:
High school diploma or equivalent preferred
Prior experience working in a club fitness setting
Basic understanding of cleaning chemicals and safety standards
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Environment: Indoor environment; exposure to noise, dust, cleaning chemicals and gym equipment.
Physical: This role requires prolonged periods of standing and walking. Frequent stooping, bending, kneeling, climbing, reaching, twisting, repetitive hand movement and lifting (up to 50 lbs.) may be required. The candidate must be able to perform CPR and operate equipment as needed, to operate assigned equipment and vehicles; and to verbally communicate in person or on the phone to exchange information.
Vision and Hearing: Normal vision and hearing, with or without correction.
The conditions described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable ADA accommodation may be made to enable individuals with disabilities to perform these essential functions
Why you should join Planet Fitness?
Contribute to changing people's lives every day by helping us create a healthier Planet!
Work alongside an amazing group of talented, dynamic professionals!
Want more reasons?
Medical, Dental, Vision Insurance
PTO - Paid Time Off
Free Black Card Membership
401(K) and Roth Retirement Savings Plans
Healthcare and Dependent Care Flexible Spending Accounts
STD, LTD, Term Life Insurance and other benefits
We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Note: We participate in E-Verify for all
Utah
locations.
E-Verify Participation Poster: *******************************************************************************************
E-Verify Right to Work Poster: ***********************************************************************************************
$17k-23k yearly est. 5d ago
Student Life Manager - Boston
Northeastern University 4.5
Remote volunteer services manager job
About the Opportunity
Northeastern University Accelerate Pre-College Programs are designed for talented high school students who want to give themselves an edge by participating in an immersive and dynamic academic program during the summer. Accelerate residential programs are hosted on our Boston campus, where participants participate in 2-week programs, experiencing rigorous academics, experiential learning, local activities, and social programming. Our objective is to engage top-talent high school students and offer a premier academic and student life experience that gives students a taste of life as an undergraduate student at Northeastern.
Given the Accelerate programs' importance for the Enrollment Management department, Accelerate is looking for a Student Life Manager, Boston that will lead a team to provide exceptional support for the participants for the duration of the Boston programs. The Student Life Manager, Boston will supervise and provide leadership to the Student Life Team. They will oversee staff and support the planning and execution of program events.
The Student Life Manager, Boston will work in collaboration with campus partners to support a positive and safe program experience for Accelerate participants. This role will involve both relationship building with participants and families as needed and providing stellar customer service. They will appropriately manage student conduct and escalate issues as appropriate.
This is a temporary position from June 23 - August 8. Anticipated breakdown of hours is below:
Week of June 22: 40 hours of Boston planning & training (virtual + Boston)
Week of June 29: 32 hours of Boston planning & training (Boston)
Week of July 6- August 1, tentative schedule below (Boston):
July 6, 4:30pm-12:30am (8 hours) assisting with move-in and leading welcome activities
July 7-11, 4:30pm-12:30am (8 hours daily) managing Student Life programs + pastoral care of participants
July 12 & 13, 11am-2pm & 7pm-12am (8 hours daily) managing Student Life programs + pastoral care of participants
July 14-17, 4:30pm-12:30am (8 hours daily) managing Student Life programs + pastoral care of participants
July 18 & 19 - off
July 20, 4:30pm-12:30am (8 hours) assisting with move-in and leading welcome activities
July 21-25, 4:30pm-12:30am (8 hours daily) managing Student Life programs + pastoral care of participants
July 26 & 27, 11am-2pm & 7pm-12am (8 hours daily) managing Student Life programs + pastoral care of participants
July 28- July 31, 4:30pm-12:30am (8 hours daily) managing Student Life programs + pastoral care of participants
August 1 - off
Week of August 3: 16 hours virtual summer debrief (work remotely)
QUALIFICATIONS:
Bachelor's degree preferred. Enrollment in, or graduate of, a graduate program in relevant discipline: Higher education, Student Affairs, Student Counseling, Secondary Education or related field preferred.
Minimum 3 years experience in higher education, residence life, summer camps, teaching, counseling, or student affairs.
Demonstrated experience in leadership and/or supervising direct reports.
Demonstrated experience with crisis management.
Experience counseling students and managing mental health crises preferred.
Experience managing events or programs preferred.
Exceptional organizational skills with attention to detail.
Current certification or openness to be trained in First Aid & CPR as well as Mental Health First Aid.
Very strong interpersonal skills, and excellent communication skills (verbal and written).
Student-centered and have a strong sense of responsibility for student success and wellbeing.
Full availability from July 6 - August 1, 2025 is a must.
Position Type
Temporary
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Pay Rate:
$28.00/hr
$28 hourly Auto-Apply 60d+ ago
House Manager - Sober Living Home
Anew Behavioral Health, Ohio
Volunteer services manager job in Mount Vernon, OH
The House Manager plays a key role in overseeing the day-to-day operations of the sober living home, ensuring that the environment is safe, structured, and conducive to recovery. This position is responsible for maintaining standards of care, managing incidents, enforcing house rules, and ensuring compliance with Ohio Recovery Housing (ORH) standards. The House Manager collaborates with case management, clinical teams, and other staff to support residents in their recovery journey.