Marketing & Outreach Manager
Cincinnati, OH
MARKETING & OUTREACH MANAGER The Holocaust & Humanity Center is seeking a dynamic, hands-on Marketing & Outreach Manager to drive awareness, engagement, and audience growth through compelling content and proactive outreach. This full-time, in-person role based in Cincinnati will be responsible for creating and deploying high-quality marketing content and expanding visibility and participation in our fee-for-service offerings among businesses and community partners. The ideal candidate is a strong writer and executor with a passion for mission-driven storytelling and relationship-building. Key Responsibilities Content Creation & Marketing Strategy
Write and produce compelling, mission-aligned content across all platforms- email marketing, website, print, and more.
Support the marketing needs of the education team, ensuring visibility and promotion of educational initiatives and programs.
Implement and maintain a cohesive content calendar and brand voice across all external channels.
Collaborate with internal teams to support communications around exhibitions, programming, and institutional campaigns.
Outreach & Business Development
Develop and implement strategies to market and grow fee-for-service offerings-such as trainings and workshops-to corporate and community partners.
Proactively identify, build, and manage outreach partnerships to drive engagement and participation.
Represent the organization at community events, conferences, and networking opportunities throughout the Greater Cincinnati region.
Social Media Management
Drive social media strategy in coordination with the Director of Strategic External Engagement and the Design & Digital Media Specialist
Monitor analytics, identify trends, and adjust strategies to improve reach and impact.
Team & Personnel Management
Supervise the part-time Weekend Ambassador.
Provide coaching and oversight to ensure a high-quality visitor and outreach experience.
Collaborate across departments to ensure alignment in messaging and external engagement efforts.
Qualifications
Bachelor's degree in marketing, communications, public relations, or a related field.
3-5 years of relevant professional experience.
Proven track record in content creation and social media management, with a strong writing portfolio.
Experience in partnership development, outreach, or sales, preferably in a nonprofit or mission-driven setting.
Proficiency in email marketing platforms, CRM tools, and website CMS systems.
Highly organized, collaborative, and self-directed, with excellent interpersonal skills.
Passion for community impact and alignment with the mission of the Holocaust & Humanity Center.
Benefits
Competitive salary based on experience
Health, dental, and vision insurance
Generous paid time off and holidays
Flexible and collaborative work environment
Opportunities for professional growth