Volunteers of America Chesapeake jobs - 34 jobs

Reporting to the Mobile Crisis Supervisor, the Certified Peer Recovery Specialist (CPRS) will serve as a recovery agent for participants of the Mobile Crisis Program individuals who are experiencing acute psychiatric crises. The PS will provide and advocate for effective recovery based services to aid in creating a stable environment for individuals with a substance abuse disorder or a dual diagnosis (substance abuse disorder and mental health). The focus is improving daily living skills and improving access to programming. The PS brings a unique asset to the treatment team as the PS has firsthand and or learned experience with recovery that allows the PS to fully empathize and relate to the life experiences of program participant and offers hope and support in overcoming obstacles. Have knowledge of the recovery process, signs and symptoms of substance abuse and mental health issues, and community resources that support independent living. The Certified Peer Recovery Specialist's (CPRS) role is to support others in recovery from a substance use disorder. The CPRS will serve as a role model, mentor, advocate and motivator to recovering individuals to help prevent relapse and promote long-term recovery. The CPRS will demonstrate an ability to share personal recovery experiences and to develop authentic peer-to-peer relationships. Essential Job Functions · Provide recovery education to clients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance. · Assist clients to identify their personal interests, goals, strengths and opportunities regarding recovery. · Promote advocacy by assisting clients to identify their needs, goals, and objectives consistent with recovery and reintegration. Recovery Planning · Facilitate groups and individual sessions concerning various topics. · Assist clients in articulating personal goals for recovery using one-to-one and group sessions. The CPRS will support clients in identifying and creating goals and developing recovery plans with the skills, strengths, support and resources to aid them in achieving desired goals. · Utilize motivational and coaching techniques, with supervision, to support clients in actively engaging in their care by providing reminder calls, and wellness checks. · Identify barriers (internal and external) to full participation in community resources and developing strategies to overcome those barriers. · Complete discharge planning and procedures for clients completing the program. · Complete discharge follow-up contacts to ensure appropriate transition from the program. · Document within required guidelines all contacts with individuals in their clinical record. · Develop, implement, and promote ongoing community training opportunities. · Provide coaching and education either at the client's home or within the community on daily living skills and community integration, including linking them to recovery networks and offering guidance on household responsibilities Qualifications Qualifications: Certified Peer Recovery Specialist certification (CPRS) Education and Experience · High School Diploma or GED · Must have 2 or more years of sustained recovery from a substance use disorder · Must have acquired or meet the qualifications as a Certified Recovery Specialist. · Must complete training and maintain certifications for Basic First Aid, Mental Health First Aid, Crisis Intervention and drug testing procedures. · Must understand and respect clients' unique path to recovery.

The Chief of Administration provides strategic leadership for the organization's administrative functions, ensuring alignment with SARC's mission and values. This role oversees Human Resources, Facilities, Administration, and Professional Development, and collaborates with leadership to maintain operational excellence, compliance, and a positive organizational culture. Human Resources Lead recruitment and onboarding for all staff; ensure equitable and inclusive hiring practices. Oversee professional development programs and coaching aligned with organizational goals. Maintain and keep records up to date in Human Resources Management System and Talent Learning System. Maintain and update HR policies, Employee Handbook, and compliance with labor laws. Implement compensation and benefits programs. Monitor performance evaluation processes and provide guidance to managers. Develop initiatives that promote employee well‑being, positive organizational culture, and staff retention. Administer workers' compensation, Maryland FAMLI, and OSHA reporting requirements. Advise and assist leadership on employee relations and progressive discipline. Operations & Facilities Create, update, and maintain agency -wide policies and procedures to ensure compliance with legal requirements, funding regulations, and best practices. Collaborate with leadership to implement operational standards that promote efficiency, safety, and mission alignment. Work with Executive Leadership to identify operational gaps and opportunities and support cross‑departmental initiatives that strengthen services. Oversee facility management and technology systems; provide backup support for administrative and facility related duties. Budget & Grant Management Oversee grant compliance and reporting, providing strategic support to the CEO in managing funding requirements and deadlines. Contribute to grant proposal development as a secondary writer and ensure accuracy in data -driven reporting. Serve as backup for financial operations, including payroll processing and check requests in QuickBooks, ensuring continuity of financial workflows. Monitor and validate grant -funded timesheets to maintain strict adherence to funding guidelines. Collaborate with Donor & Community Engagement Team to analyze fundraising performance metrics and deliver actionable insights to the CEO for strategic decision -making. Process staff credit card purchase requests to meet client needs. Requirements Bachelor's degree in management, human resources, or human services field (Master's preferred). Minimum 4 years of management experience, including personnel management and employee relations. Strong leadership, problem -solving, and communication skills. Experience with human resources compliance, policy development, and organizational systems. Must pass a criminal background check.

Jewish Community Services (JCS) is a comprehensive human service agency that provides a broad range of services that meet the diverse, multi-dimensional needs of individuals and families throughout Central Maryland. Join our team of professionals as we work to create a community in which every person is able to achieve his or her highest quality of life and well-being. Direct Support Counselor responsibilities include providing personal care including housekeeping; lifting, transferring, bathing, administrating medication, meal preparations, and performing general household duties as well as community integration (i.e. transporting individuals to doctor appointments advocates on behalf of the individual and provides medical professionals with accurate information, grocery shopping, and recreational activities). Client 1 (Sa)11:00pm-7:00pm, (Su)11:00pm-7:00pm Client 2 (Sa) 7:00am-1:00pm Client 2- (Sa)5:00pm-11:00pm Client 3- (M)4:00pm-11:00pm, (Tu)4:00pm-11:00pm, (W)4:00pm-11:00pm, (Th)4:00pm-11:00pm, (F)4:00pm-11:00pm Client 4- (F)9:00am-1:00pm, (Sa)9:00am-1:00pm Client 4- (M) 5:00pm-11:00pm, (Tu) 5:00pm-11:00pm, (Th) 5:00pm-11:00pm Client 5- (Sa) 10:00am-6:00pm Client 6- (M)2:00pm-8:00pm, (Tu)2:00pm-8:00pm, (W)2:00pm-8:00pm, (Th) 2:00pm-8:00pm, (F) 2:00pm-8:00pm Client 7- (M) 9:00pm-3:00pm, (Tu)9:00pm-3:00pm, (W)9:00pm-3:00pm, (Th)9:00pm-3:00pm, (F)9:00pm-3:00pm Client 7- (F) 3:00pm-11:00pm Minimum age: 21 years old Current Certified Medication Technician (CMT), verifiable through the MBON, 1-year DDA client experience Current MD driver's license w/acceptable driving record (no more than 2 points) and 2 years of driving experience Must have access to your own vehicle with valid insurance (may be required to use your own vehicle to transport individuals as needed) Sensitivity to Jewish Culture High School Diploma or equivalent CPR & First Aid Pay Range- $17.00- $20.00 Preferred: A valid Certified Medication Technician (CMT) certification from Dimensional Health Care Associates, Inc DDA Trainings such as: BPS, OSHA, etc. What do we have to offer? Vacation leave offered for any shifts of 20+ hrs./wk. Health plus other benefits offered for any shifts of 30+ hrs./wk. Vision and Dental offered for any shifts of 20+ hrs./wk. 401(k) retirement plan offered for any shifts of 20+ hrs./wk. Paid training Free JCC Membership offered for any shifts of 20+ hrs. JCS is an Equal Opportunity Employer All opportunities at JCS are contingent upon successful completion and receipt of acceptable results of criminal background clearances, drug test, and degree and/or license verification. If the position requires driving, a valid driver's license, motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

The Residential Coordinator is responsible for providing day to day supervision of Residential Counselors as well as coordinating with the Rehabilitation Director to ensure clinical supervision of staff. He/she is also responsible for ensuring that direct services are provided which promote the ability of clients to participate in community activities and which contribute to the client's development and utilization of skills necessary for independent living. The Residential Coordinator is responsible for driving and/or transporting clients. The Residential Coordinator may be required to perform the duties of the Residential Counselors. Additionally, the Residential Coordinator will ensure that at a minimum, each living environment meets the standards of a residential site as established by applicable regulations and is in compliance with relevant federal, State or local ordinances, laws regulations and orders, including zoning and safety. Qualifications A Bachelor's degree in Psychology, Social Work, Sociology, Mental Health, or related area, from an accredited college or university; or license as a Registered Nurse and two years of experience working with persons with chronic mental illness, including some supervisory experience, is preferred. At a minimum, the successful candidate must possess a high school or equivalency diploma and a minimum of three years experience working in a mental health and/or social service field. Post high school education and experience in the field totaling 2 years may be substituted. At least one year of supervisory experience is required of all candidates. OTHER: This position requires driving your personal vehicle for company business. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines. Valid drivers license in jurisdiction of residence Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle) May be required to drive a van Acceptable Criminal background check, OIG Exclusion check Negative Drug Screening CPR/First Aid Certification must be acquired and maintained once employed PRINCIPLE ACTIVITIES: Assist in the recruiting, training, scheduling, and evaluation of staff, as appropriate. Ensures that client home(s) is/are maintained in compliance with applicable policies, procedures and regulations. Participates in the assessment of client service needs and in the development, implementation and monitoring of the IRP as appropriate. Ensures that the appropriate staff coverage is provided at all times and that emergency and on-call coverage is always available to clients for whom he/she has responsibility. Performs the duties of Residential Counselor as necessary. Provides crisis intervention services as necessary. Monitors record keeping. Serves as liaison between the community and the program. Conducts and attends monthly in-house, program, staff, and training meetings as required. Ensures that staff, volunteers and interns under his/her supervision receive orientation and quarterly training as required. Documents training as required. Participates in the development and licensure of new homes as appropriate. Ensures that residential environments are "home-like". Oversees the monitoring of client medication. Monitors the MARS for errors, monitors the weekly medication count sheets to ensure residents don't run out of medication. 12 Ensures that staff privileged to do so provide basic health teaching in areas including nutrition, exercise, dental care, substance abuse prevention, prevention of injury and illness at home and in the community, and the prevention of communicable disease, including the prevention of sexually transmitted diseases and blood borne pathogens including, HIV/AIDS. Implements VOAC policies and procedures and assures program compliance. In conjunction with the Rehabilitation Director, ensures that staff are qualified to perform rehabilitative services. Collects and maintains data and prepares reports as required. Drive on company business and/or transporting clients as required. Ensures assigned vehicles are maintained appropriately. Participates in and oversees preparation of billing documentation. Provides on-call as assigned Performs other duties as assigned. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time. Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body. EFFECT ON END RESULT: Services are provided that address clients' rehabilitative service needs. Clients participate safely and more independently in activities of community life. VOAC policies and procedures are implemented and programmatic requirements are met. Appropriate support is provided to Residential Counselors to ensure that assigned duties are carried out. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America - one of the nation's largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged "to go wherever we are needed, and do whatever comes to hand". Their declaration continues to guide Volunteers of America's impact on "Helping America's most vulnerable". Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities. JOB SUMMARY The Security Specialist reports to the Shift Security Supervisor and is responsible for monitoring the activities of residents and ensuring compliance with Federal Bureau of Prisons (FBOP) program rules and conditions. The Security Specialist ensures the safe custody and accountability of the residents while maintaining the appearance, cleanliness, and safekeeping of the facility. In addition, from time to time Security Specialist are required to work mandatory overtime in the event of critical staff shortage or coverage needed due to emergency facility concerns. RESPONSIBILITIES * Monitors operations of the facility by supervising all activities of residents, observing and identify residents in unauthorized locations & communicate with resident service staff and program management regarding appropriate corrective actions. * Conducts regular and periodic resident counts and facility/perimeter rounds, as well as inspection including rooms, offices, and service areas. * Maintain resident sign in/out log and/or enter departures and returns in the electronic case management database as well as accurately completing all other logbooks, forms, and records. * Maintains facility cleanliness, supervises, assigns, and/or monitors resident cleaning activities, ensuring facility is maintained in a clean, orderly fashion at all times. * Monitors resident behavior to ensure compliance with Volunteers of America Chesapeake policies, rules and regulations as well as the Federal Bureau of Prison Prohibit Act. Reports abnormal behavior to Program Director or On Call Supervisor. Completes disciplinary reports when required. * Maintain comprehensive written record of significant events that occur during shift in program logbook and electronic case management database. * Maintain appropriate communications and interactions with residents in accordance with program requirements and agency behavioral standards. * Ensure residents receive meals when not present during schedule meal times. * Maintains and dispenses medication to residents in accordance with operational procedures. * Collects urine specimens and administer breathalyzer to monitor resident substance abuse. * Provides support to residents as needed. Foster and promote a healthy, clean perspective of resident * Monitors all entrances to facility. * Controls contraband in facility through general observation, individual, room and property searches. * Inventories and/or secures personal possessions of newly arriving, absconded and/or terminated residents. * Monitors operation of facility equipment and reports property/facility malfunctions, needed, repairs to appropriate maintenance and program management staff. * Document and report violations, hazards to the appropriate program management staff. * Takes appropriate actions in accordance with policy and procedure in emergencies, life or safety threatening situations. * Complete with resident intake procedures. * Brief incoming shift staff on resident activities via logbook and electronic case management database. * Perform duties as outlined in Programs Operations Manual. * Attend staff meetings and other VOAC work-related meetings and functions. * Participate in the provision of pre-service and in-service training for staff as directed. * Participate in 40 hours of annual training as mandated by VOAC, Federal Bureau of Prisons and ACA. New candidates must complete 120 hours of employment within the first year of employment. * Maintain and demonstrate working knowledge of VOAC policies, procedures and operational procedures, as well as contractual obligations established by Federal Bureau of Prisons and ACA standards. * Represents the Program to the community and general public professionally and appropriately. EFFECT ON END RESULTS: * Ensures a safe, secure and efficient facility and program 24 hours per day. * Ensures safety of resident and staff in fire and other emergencies. * Ensures resident compliance with VOAC policies and rules. * Encourages residents successful completion of the program. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. * The physical ability stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and operate office equipment. * Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment. * Operating office equipment requiring continuous or repetitive hand/arm movements. * The ability to remain in a sitting position or walking for extended periods of time * Ability to withstand exposure to the cold and heat. * Occasionally, ability to lift, carries, push, pull or otherwise move objects, including the human body. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Employment Placement Specialist is responsible for assisting residents' with employment needs. The position functions as a job service liaison for the program, networking with local business leaders, establishing commitments to employ residents, facilitating placements, and providing follow-up. This position will also provide vocational training assistance, individual and group counseling, and post release follow-up relative to employment with the community. * Travel Requirement: Candidate will be responsible for traveling to residential locations throughout Baltimore, Prince George's County and Montgomery County* PRINCIPLE ACTIVITIES: * Assesses needs of offenders as related to employment, vocational and/or educational needs. * Develops and coordinates community resources. * Serve as a Liaison to local businesses. * Participates in the intake, screening and assessment procedures. * Maintains offender and service records according to established procedures. * Assist offender and service records according to established procedures. * Provide training on proper dress and interview techniques. * Develop an employment resource file, * Assist offenders by accessing computer-based technology and resources which include care assistance software and on-line resources for the offender. The EPS will be fully aware that offenders are strictly prohibited from using the Internet. * Assist offenders in obtaining and maintaining employment. * arrange and monitor on-site training. * Provide job coaching. * Maintain communication with offenders' employer and document accordingly. * Visit job sites to provide assistance to offender and employers. * Identify potential employment opportunities for resident * Participates in staff meetings and training sessions, and assists in providing training. * Communicates resident's needs and progress with Resident Service Coordinators, employers, and collaborating agencies. * Assists in employment readiness. * Prepare weekly program reports on residents' status and activity. * Establish and maintain a community resource and referral index. * Provide assistance with locating employment job fairs on-site or in the community. * Perform employment verifications and maintain accurate communications with the OP Inmate Placement Administrator. * Provides case management services as needed or directed.

Reporting to the Assistant Director, Resident Services, the Accountability Specialist (ACS) primary responsibilities include coordinating resident approved movement schedule with case managers, monitor resident on GPS devices assigned to Home Confinement and job site. ACS will install GPS on resident monitor resident movements while on home confinement, social pass, treatment, employment, or other authorized community activities to ensure compliance with the Bureau of Prisons Community Re-entry guidelines. Monitoring shall include unannounced visits to residents homes, pass locations and places of employment; telephone verification of residents scheduled locations; and appropriate documentation of contacts in the resident file and other tracking records. The ACS provides guidance to the facility on resident whereabouts outside the facility. ACS coordinates monitoring activities, document any violation, master tamper alarm, conduct investigation. The employee will report to the Assistant Director Resident Services. RESPONSIBILITIES: * Install GPS devices on resident and monitor residents movement, home confinement, job , treatment site, etc. * Coordinate with case managers to and develop implementation resident schedule to ensure compliance with Bureau of Prisons (BOP) and America Corrections Association (ACA) guidelines, in home confinement, pass, employment, or other authorized community activity. * Coordinate job-site visits with the Employment Placement Specialist, ensuring that the schedule of visits is appropriate and reasonable. * Implement community-based monitoring based on the approved monitoring plan, and as mandated by ACA, VOACC and the funding source. * Conduct home detention site visits according to a standard checklist, and coordinate with Control Center staff to verify each residents authorized located and schedule. * Maintain accurate monitoring inventory of GPS devices, records site visits, home confinement, telephone contacts, GPS tracking alerts and incidents and monitoring documentation weekly and ensure they are properly filed in the Secure-Manage (SM) under each resident log * Report any deviation from residents authorized community activities to the Program Director/designee, and complete disciplinary incident reports accordingly. * Coordinate and conduct initial meeting with the resident and their family members to complete orientations to home plans and visits to the residents release address. * Maintains and demonstrate working knowledge of ACA requirements, VOACC policies and procedures and operational procedures, as well as, contractual obligations established by the funding source. * Perform functions related to the Center Disciplinary Procedures as directed. * Drive on company business to perform residential and employment site visits and transport clients as required. * Participate in Program Review Team Meetings weekly and attend staff meetings and other VOACC work-related meetings and functions as directed. * Participate in the provision of pre-service and in-service training for staff as directed. * Prepare weekly, monthly or other periodic reports as required in the performance of position duties. * Participate in 44 hours annual training as mandated by the ACA, VOACC, and funding source, and maintain certification in CPR/First Aid. * Represent the program to the public, community agencies, and funding sources, professionally and appropriately. * Assist in ensuring the facility's compliance with the American Correctional Association's standards for accreditation/Prison Rape Elimination Acts (PREA) * Perform other duties as assigned. EFFECT ON END RESULTS: * To improve residents community-based programming, accountability, public safety * To facilitate and monitor residents' participation and successful completion of the program. * Reduce resident escape and master tampering alert. * To enhance residents successful transitions to life in the community. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. * The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. * The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. * Operating office equipment requiring continuous or repetitive hand/arm movements. * The ability to remain in a sitting position for extended periods of time. * Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Substance Use Disorder Director oversees the Substance Use Disorder Program (SUD) and directly supervises up to three staff. The SUD Director provides operational, fiscal, clinical, and therapeutic supervision and direction over the SUD service line. The SUD Director ensures the delivery of high-quality integrated care to individuals living with co-occurring behavioral health and substance use disorders. RESPONSIBILITIES: * Functions as the clinical lead for a team of one to three licensed/credentialed staff. * Provides clinical supervision to direct support staff focusing on topic areas such as, but not limited to, the provision of services, ethics, client consultations, productivity, licensure/credentialing. * Oversee the provision of Substance Use/Abuse Disorder (SUD) services to Maryland residents consistent with COMAR regulations and other applicable statutes. * Responsible for the day-to-day operations of all SUD services in a person-centered and best practice-focused environment consistent with ASAM criteria. * Responsible for the regulatory compliance and positive audit results of all services reviewed by funders, government regulators, and CARF or other accreditation bodies. * Recruit, supervise, and evaluate program staff under the guidance of applicable VOACC policies and procedures. * Develop and track outcome-based performance indicators. * Coordinate and participate in in-service trainings in areas relating to the improvement of SUD services to clients and external stakeholders. * Ensure that an environment is created which is supportive, safe, and appropriately structured for individuals seeking treatment and looking to enter recovery. * Perform other duties as assigned. EFFECTS ON RESULTS * Represent the organization well by participating actively in the community and with stakeholders, as an expert in the field. * Ensures that all case notes meet quality standards. * Ensures that all VOACC policies and procedures are met and remain in compliance. * Provide clinical services that address clients' service needs in a safe and supportive environment. * Services are provided by staff who are trained and competent to perform assigned duties. * Services are offered in compliance with agency, Federal, State, local laws, regulations, and policies and procedures.

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America - one of the nation's largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America's impact on “Helping America's most vulnerable”. Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities. JOB SUMMARY Reporting to the group homes' Residential Coordinator, but under the clinical supervision of the Rehabilitation Director, the Residential Counselor is responsible for the provision of direct services which promote the ability of clients to participate in appropriate community activities and which contribute to the development and utilization of skills necessary for independent living. Additionally, the Residential Counselor will participate in the assessment of the client's rehabilitation needs and, in the development, implementation and monitoring of the client's individual rehabilitation plan. The Residential Counselor is also responsible for providing crisis services, including intensive support and assistance, and may be required to provide follow-along services to suspended or discharged clients. The Residential Counselor is responsible for driving and/or transporting clients. The Residential Counselor is also responsible for ensuring that clients develop and utilize skills that contribute to the maintenance of a safe residential environment as well as documenting service delivery. The Residential Counselor may be privileged to provide basic health teaching in the areas of nutrition, exercise, dental care, substance abuse prevention, and prevention of injury and illness at home and in the community as well as training in communicable disease prevention. RESPONSIBILITIES Participates in the assessment of clients' rehabilitative service needs and, in the development, implementation and monitoring of the individual's rehabilitation plan Coordinates activities and delivers rehabilitation and support services which address individual client goals and objectives contained within the client's rehabilitation plan which are directed toward the development or restoration of independent living skills. Such activities may include the development or restoration of self-care skills including personal hygiene, grooming, menu planning and preparation, socialization skills, independent living skills, including the maintenance of the individual's living environment, community awareness, mobility skills and/or money management. The Residential Counselor may be privileged to provide health teaching and prevention of communicable diseases. Provides basic supervision in home-like environments for individuals with varying levels of mental illness. Coordinates activities which promote community integration. Communicates with program staff regarding client progress. Documents service delivery and prepares daily billing statements as directed. As needed, and when privileged, monitors client self-administration of prescribed medication, provides for safe storage of medications and monitors client reaction to medication, taking appropriate action when necessary. May also provide reinforcing education on the role and effects of medication in symptom management. As needed, and when privileged, provides basic health teaching in areas including nutrition, exercise, dental care, substance abuse prevention, prevention of injury and illness at home and in the community, and the prevention of communicable disease; including the prevention of sexually transmitted diseases and blood borne pathogens including, HIV/AIDS. Ensures assigned vehicles are maintained appropriately. Collects and records data as required. Monitor resident and program documentation. Participates in discharge planning and the provision of follow-along services when appropriate. Attends staff meetings, training, house and program meetings as required. Ensures client and program compliance with VOAC policies and procedures. Responsible for maintaining homes inspection ready and reporting problems to the Residential Coordinator. Performs other duties as assigned. PHYSICAL REQUIREMENTS The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The ability to safely operate a motor vehicle to transport oneself and/or equipment as necessary The physical ability to travel to assigned locations, stand, sit, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities and operate office equipment. Move and lift objects up to 30 pounds such as computers, monitors, files, etc. Operate office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time. EFFECT ON END RESULTS: Services will be provided which address clients' rehabilitative service needs. Clients will participate safely and more independently in activities of community life. Provide supervision for residents to maintain community placements and reduce hospitalizations. VOAC policies and procedures will be implemented and programmatic requirements will be met. Maintain close communication with the coordinator staff and other house counselors. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications REQUIREMENTS High School Diploma or GED plus must have at least two years of experience working in a mental health residential setting and/or social service related field. This may include some related post high school education. A Bachelor's Degree in related field or Registered Nurse licensure with at least 1 year experience providing rehabilitative services or working with persons with chronic mental illness is preferred. Excellent written and verbal communication skills Ability to work in a fast healthcare environment Experience with Microsoft Suite (Power-point, Excel, Word etc.) Bilingual in any language a plus EEO/AA

Volunteers of America Chesapeake & Carolinas (VOACC) promotes self-reliance and inspires hope. As a church without walls, we provide personalized housing, ministry, health, and human services that benefit vulnerable individuals, families, and communities. Founded in 1896 in Baltimore, Maryland, by Ballington and Maud Booth, VOACC is one of the largest affiliates of Volunteers of America, serving thousands of people each year across the District of Columbia, Maryland, Virginia, and North and South Carolina. JOB SUMMARY The Director of Marketing & Communications is responsible for developing, executing, and sustaining VOACC's enterprise-wide marketing, communications, and public relations strategy. This role ensures consistent, mission-aligned messaging across internal and external audiences while strengthening brand awareness, public trust, donor confidence, and community partnerships. The Director serves as VOACC's primary steward of organizational voice and reputation, overseeing media relations, crisis communications, executive messaging, digital communications, and storytelling in support of Vision 2030, ministry identity, and organizational growth RESIDENCY: Must reside in the Washington, DC metropolitan area. RESPONSIBILITIES: Strategic Leadership * Develop and implement VOACC's comprehensive marketing and communications strategy in alignment with Vision 2030 priorities and organizational objectives. * Serve as a strategic advisor to the Executive Leadership Team on internal and external communications, brand positioning, and reputational risk. * Ensure consistent messaging and brand standards across all programs, regions, and platforms. Marketing & Brand Management * Oversee the development and execution of marketing campaigns that strengthen brand awareness, support program growth, and enhance community engagement. * Ensure visual identity, messaging, and storytelling consistently reflect VOACC's mission, values, and "church without walls" identity. * Collaborate with program, development, and operations leaders to support fundraising, recruitment, and service expansion efforts. Communications & Media Relations * Lead all earned media efforts, cultivating and maintaining relationships with regional, state, and national media outlets. * Prepare press releases, media statements, talking points, and executive briefing materials. * Strengthen VOACC's presence and relationships across priority markets and regions. Crisis & Issues Management * Lead crisis communication planning and execution in coordination with executive leadership, legal counsel, and compliance teams. * Develop proactive communication strategies to mitigate reputational risk and ensure timely, accurate, and mission-aligned messaging during sensitive situations. Digital Communications * Oversee executive communications, including speeches, op-eds, presentations, and key messaging for the CEO and senior leaders. * Develop internal communication strategies that support employee engagement, culture, transparency, and organizational alignment. * Ensure timely and effective communication during organizational change initiatives

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America - one of the nation's largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America's impact on “Helping America's most vulnerable”. Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities. JOB SUMMARY The Substance Use Disorder (SUD) Counselor/Certified Associate Counselor (CAC-AD) is responsible for conducting individual and group counseling, conducting individual client services, intake, developing and implementing individual treatment and recovery plans (ISP/ITP/IRP); and providing and coordinating clinical care services in accordance with VOA Chesapeake and Carolina's operation as an ASAM Level 0.5 2.1 Outpatient Treatment Provider. In this role, the SUD/CAC-AD provides individual and group counseling, treatment planning, goal-setting and all other services and interventions that are essential for assisting the client the achievement of rehabilitation and recovery goals as defined in the clients Individualized Plan of Care (IPC). The SUD/CAC-AD has the overall responsibility for providing person-centered services through the development and implementation of the client's treatment and recovery plan. RESPONSIBILITIES Manage a caseload of approximately 30 adults at any given time. The SUD Counselor/ CAC-AD is responsible for ensuring that the client is at the appropriate level of care. Responsible for linking clients as they transition through the levels of care, ensuring that the treatment plan is formulated. Provides oversight of linkages to off-site services to meet additional needs related to a co-occurring medical and/or psychiatric condition, as documented in the treatment plan. Monitor the compliance with, and effectiveness of, services over the treatment period and make a determination of the frequency of ongoing assessments. Provide Individual, Family, and Group Counseling; Group-based Psychoeducation, according to the clients assessed needs. Provide Initial, Comprehensive and Brief assessments/screenings; and as needed diagnose Provide Crisis intervention services Conduct education to include training on HIV to assigned clients Assist with providing access to testing and referrals for HIV and infectious diseases and coordination of services with medical care or specialty services related to an infectious disease Attend comprehensive treatment team and assessment meetings on each client as part of the interdisciplinary team Schedule clients for ongoing assessments to ensure continuity of care Facilitate implementation completion of treatment plan and administrative facilitation of the client's service needs, including but not limited to scheduling of appointments, assisting in completing applications, facilitating transportation, tracking appointments, and collecting information about the clients progress. Assist the client in the development of interpersonal and community coping/life skills necessary to remain sober and maintain recovery. Assist the client in the development of relapse and symptom management strategies and recovery plans. Transport or coordinate transportation for clients as needed Adheres to Volunteers of America Chesapeake and Carolina's documentation requirements Documents all billable activities SUD/Recovery /VOACC Standards (as required) Complete billing/Progress notes within 48 hours of a face-to-face encounter (as required) Establish and maintain a community resources and referral index. Perform duties as outlined in Programs Operation Manual. Perform duties as assigned. Meet assigned weekly/monthly productivity requirements EFFECT ON END RESULTS: Improve or increased stability in the client's level of functioning. Ensures that each client's individualized needs are met. Ensures that all documentation pertaining to client services is completed in compliance with agency policies and funding source requirements. Presents a positive image to the residents and public. Ensure compliance with contractual obligations. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time Qualifications REQUIREMENTS Candidate must be a MD certified addiction counselor (CAC1, CAC2) a MD licensed social worker (LCSW-C or LCSW), or a MD licensed professional counselor (LCPC). With at least two years' experience providing services as a licensed clinician or at minimum one year as a resident under supervision of a licensed professional counselor, licensed social worker, or a licensed clinical alcohol and drug counselor, specifically working with persons experiencing substance use disorders (SUD), serious mental health illness (SMI) or co-occurring disorders (COD) Candidates must possess a Bachelor's Degree (Master's Degree, preferred) in the health or human service field. Most importantly, the candidate must be able to develop strong collaborative-working relationships with clients using appropriate patient-centered communication skills, as well as with the community - specifically with the appropriate municipal, county, city, and state agencies and other non-profit agencies, including the faith-based community. The selected candidate will be able to provide clinical/therapeutic individual and group counseling services, applying case management skills to maintain client records using appropriate clinical recording keeping/management skills. Language abilities in Spanish, Farsi, Amharic and Korean is also a plus. Experience providing effective training, preparing written reports, and the documentation & maintenance of client data using an electronic client record system. Experience in Motivational Interviewing, Person-Centered Approach, and Cognitive Behavioral Therapy (CBT) is preferred. Acceptable DOH background check, FBI Fingerprint, OIG Exclusion check Negative Drug/TB Screening and Health Certificate CPR/First Aid Certification must be acquired and maintained once employed Valid driver's license in jurisdiction of residence Vehicle liability coverage if driving personal vehicle (will be required to transport clients in personal vehicle) May be required to drive a van This position requires driving the company vehicle (up to 15 passengers) and/or your personal vehicle for company business including transporting clients/residents. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines. Experience with Microsoft Word, Excel, Power-point, Outlook Email, and other systems i.e. electronic time punches, electronic medical records etc. Bilingual in any language a plus. EEO/AA

Volunteers of America Chesapeake & Carolinas empower self-reliance and inspire hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families, and the community. Founded in 1896 in Baltimore, MD , by social reformers Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America - one of the nation's largest and most comprehensive human services organizations. Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services, and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. JOB SUMMARY The Director of Housing & Asset Management is responsible for the overall safety, repair, and management of all houses owned and leased by Volunteers of America Chesapeake & Carolinas (VOACC). This role ensures that housing facilities and assets are well-maintained, compliant with regulations, and aligned with the organization's mission of serving vulnerable populations. The Director provides leadership in fleet vehicle management, supervises facility maintenance staff, and works cross-functionally to support VOACC's Vision 2030 Strategic Plan, with a particular focus on expanding service-linked affordable housing, enhancing the person-served experience, and sustaining workforce and financial stability. Candidates must reside in the Washington, DC metropolitan area RESPONSIBILITIES Housing & Asset Management * Oversee the repair, maintenance, safety, and overall condition of all VOACC-owned and leased properties. * Ensure compliance with federal, state, and local housing codes, safety regulations, and organizational policies. * Develop and implement preventative maintenance schedules and emergency response protocols. * Collaborate with program leadership to ensure housing assets support service delivery and align with mission objectives. * Manage facility inspections, preventive maintenance schedules, and emergency repair response. * Maintain accurate records of all real estate holdings, acquisitions, and dispositions. * Work with external partners, including property managers, developers, attorneys, architects, and contractors, on issues related to VOACC assets. * Functional oversight of governmental housing, HUD public housing, tenant-based and privately owned. * Partner with Volunteers of America National Services to hold property owners and managers accountable. * Functional oversight of governmental housing, including 811 and HUD public housing. Fleet Management * Provide leadership and oversight for VOACC's fleet vehicles, ensuring safety, compliance, and cost efficiency. * Develop and enforce policies related to fleet utilization, maintenance, insurance, and safety training. * Monitor vehicle acquisition, lifecycle, and disposal in alignment with fiscal stewardship goals. Facilities & Staff Supervision * Supervise facility maintenance staff, ensuring accountability, performance, and adherence to safety standards. * Lead staff development through coaching, training, and performance evaluations. * Manage vendor and contractor relationships related to housing, facilities, and fleet operations. * Ensure compliance with safety standards, licensing, and regulatory requirements. * Develop operational standards, procedures, and templates to maximize staff productivity. Strategic & Organizational Alignment * Align departmental goals with Vision 2030 Strategic Plan priorities: * Pillar 3: Deliver Service-Linked Affordable Housing - Ensure VOACC housing assets contribute to expanding affordable housing capacity and building strategic partnerships. * Pillar 4: Enhance the Person-Served Experience - Maintain safe, high-quality facilities that reflect VOACC's commitment to dignity and respect. * Enabler 1: Financial Stability and Sustainability - Manage assets efficiently to support long-term fiscal health, including cost-effective housing and fleet operations. * Enabler 4: Align Administrative Support to Growth - Ensure facilities and housing infrastructure keep pace with organizational expansion. * Support reporting and compliance measures tied to Key Performance Targets (KPTs) within the strategic plan. * Provide regular data, metrics, and progress updates on housing, fleet, and facilities to executive leadership.

This service is designed to meet the specific mental health needs of the identified client as they relate to their diagnosis and can be provided in-home, in-office, in-school or other approved/appropriate community setting. Outpatient therapy includes psychoeducational activities/interventions designed to assist the client of the reduction of dysfunction. Services are provided with client-centered and family-centered approaches and are delivered through intensive, time-limited, goal specific interventions RESPONSIBILITIES • Provides intensive clinical therapeutic services to children adolescents, and adults with identified mental health or substance abuse diagnosis. • This position includes psychoeducational activities/interventions designed to assist the client of the reduction of dysfunction. • Services are provided with client-centered and family-centered approaches and are delivered through intensive, time-limited, goal specific interventions. PHYSICAL REQUIREMENTS The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. • Move and lift light objects up to 20 pounds such as mail, supplies, files, and equipment. • Operating office equipment requiring continuous or repetitive hand/arm movements. • The ability to remain in a sitting position for extended periods of time OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications REQUIREMENTS • A Master's degree in a Mental Health field (e.g.: Social Work, Psychology, Counseling) • Licensure/Certification or Provisional Licensure/Certification Eligible • Deliver in-home or in-office services. • Provide therapeutic interventions to the identified client in order to enhance and foster the client's optimal functioning and interactions in the home and community. • Continually assess client needs, service availability and appropriateness. • Work cooperatively with treatment team members and the family in the provision of services to meet the goals developed in the Person-Centered Plan. • Provide the appropriate documentation for service delivery including treatment goals, progress notes and billing and submit documentation as specified by Medicaid and VOACC standard • Counsels individuals or groups regarding psychological or emotional problems, such as stress, substance abuse, or family situations, using evaluative techniques, and develops and implements therapeutic treatment plan • Interviews patient to obtain information concerning medical history or other pertinent information. • Observes client to detect indications of abnormal physical or mental behavior. • Experience with Microsoft Word, Excel, Power-point, Outlook Email, and other systems i.e. electronic time punches, electronic medical records etc. • Bilingual in any language a plus. EEO

Volunteers of America Chesapeake & Carolinas (VOACC) is a dynamic, mission-driven nonprofit delivering life-changing housing, health, workforce, and human services across Maryland, Washington DC, Virginia, and the Carolinas. Founded in 1896, we are one of the largest affiliates of Volunteers of America, serving thousands of individuals and families annually. Our team of 850+ employees and dedicated volunteers work every day to uplift communities and expand opportunities. VOACC is committed to a diverse, inclusive, and supportive workplace where staff can grow, lead, and make an impact. JOB SUMMARY The Director of Development (MD, DC, VA) is a senior fundraising leader responsible for overseeing and growing VOACC's philanthropic efforts across the Maryland, DC, and Virginia region. Reporting to the Executive Director of Development & Marketing, the Director manages regional individual, corporate and foundation giving, grant development, and fundraising events. This role is directly responsible for cultivating and stewarding a portfolio of major donors, partners, and community organizations, while managing a Development Manager and Senior Manager of Corporate Partnerships The Director will also collaborate closely with the Marketing & Communications team to align storytelling and donor engagement efforts and contribute to VOACC's organization-wide fundraising and strategic revenue goals. This is a primarily remote role. Candidates must live within the DMV area and be able to attend in-person meetings, donor visits, events, and team gatherings as needed. This position offers clear opportunities for growth as VOACC continues to expand its development structure and regional fundraising footprint. KEY RESPONSIBILITIES: Fundraising Strategy & Execution Lead regional fundraising strategy across major gifts, individual giving, corporate partnerships, and foundation support. Manage a portfolio of major donors and institutional funders, driving cultivation, solicitation, and stewardship. Oversee regional fundraising events and donor engagement experiences. Collaborate with senior leadership to set annual revenue goals and long-term growth strategies. Team Management & Supervision Supervise the Development Manager and Senior Manager of Corporate Partnerships. Foster an accountable, collaborative, high-performing fundraising culture. Provide professional development and mentorship. Grants & Institutional Partnerships Identify and pursue grant opportunities that align with regional programs and strategic priorities. Partner with Grant-Writer and program leaders to shape compelling proposals and reports. Engage and build partnerships with foundations, faith communities and civic organizations. Collaboration & Communication Work with the Executive Director of Development & Marketing to shape messaging and outreach strategies tailored to regional fundraising goals. Partner with the Marketing & Communications Coordinator to create compelling donor communications, fundraising collateral, and impact storytelling. Liaise with program staff to arrange donor site visits, success stories, and volunteer experiences. Data Management & Reporting Provide strategic oversight of donor data and fundraising analytics to support goal setting, segmentation, and campaign planning. Ensure data integrity and best practices in donor recordkeeping by supervising the Development Manager's use of Blackbaud Raiser's Edge NXT. Review fundraising reports, dashboards, and trends to inform strategy and track regional progress against goals. Partner with the Accounting Department and Development Manager to ensure accurate reconciliation and timely gift processing. Use data insights to recommend improvements in donor engagement, retention, and stewardship strategies. OTHER DUTIES: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications QUALFICATIONS Bachelor's degree required; CFRE or advanced credentials preferred. Minimum 5 years of progressive fundraising experience, including major gifts and donor-facing work. At least 3 years of supervisory or team leadership experience. Demonstrated success with individual donors, foundations, or corporate partners. Strong written and verbal communication skills. Proficiency with fundraising CRMs; Raiser's Edge NXT experience preferred. Strong organizational skills and the ability to manage multiple priorities with excellence. Ability to travel throughout MD, DC, and VA (up to 50%).

Reporting to the Rehabilitation Specialist the Rehabilitation Coordinator(Case Manager) is responsible for monitoring client progress, scheduling medical appointments, and providing clinical support services. The Rehabilitation Coordinator(Case Manager) is also responsible for participating in the assessment of individuals for service needs and for the development and implementation of the individual's rehabilitation service plan. RESPONSIBILITIES * Assists in the development of effective Individualized Residential Rehabilitation Plans for persons with chronic mental illness in compliance with state and agency policies and procedures under the direction of the Rehabilitation Director. * Serves as a liaison and consultant to residential providers, mental health professionals, medical staff, community agency workers, family, care providers and others involved in program planning, conflict resolution and on-going clinical support, as directed. * Evaluates client performances and makes recommendations for referrals. * Participates in service delivery to promote client progress. Coordinates services with other community agencies and participates as required in joint planning, assessment, and service delivery. * Monitors overall client progress and prepares reports as directed. Communicates progress summary to appropriate staff and with client consent, other persons involved in client's treatment program. * Provides crisis intervention services as necessary. * Works with advisory groups and human service planning agencies to develop and improve service and integration opportunities for persons with chronic mental illness. * Establishes and monitors client records as required by regulating agencies. * Participates in the fee determination and billing processes and in the collection of fees. * Conducts and attends in-house, program, staff, and training meetings as required. * As directed, serves as a liaison to clients temporarily being served by inpatient facilities or detention centers and when appropriate, participates in the development of aftercare plans. * Implements VOA Policies and Procedures and assures program compliance with state regulations. * Participates in the development of discharge plans and provides follow along services as required. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. * The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. * The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. * Operating office equipment requiring continuous or repetitive hand/arm movements. * The ability to remain in a sitting position for extended periods of time. * Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reporting to the Mobile Crisis Supervisor, the Certified Peer Recovery Specialist (CPRS) will serve as a recovery agent for participants of the Mobile Crisis Program individuals who are experiencing acute psychiatric crises. The PS will provide and advocate for effective recovery based services to aid in creating a stable environment for individuals with a substance abuse disorder or a dual diagnosis (substance abuse disorder and mental health). The focus is improving daily living skills and improving access to programming. The PS brings a unique asset to the treatment team as the PS has firsthand and or learned experience with recovery that allows the PS to fully empathize and relate to the life experiences of program participant and offers hope and support in overcoming obstacles. Have knowledge of the recovery process, signs and symptoms of substance abuse and mental health issues, and community resources that support independent living. The Certified Peer Recovery Specialist's (CPRS) role is to support others in recovery from a substance use disorder. The CPRS will serve as a role model, mentor, advocate and motivator to recovering individuals to help prevent relapse and promote long-term recovery. The CPRS will demonstrate an ability to share personal recovery experiences and to develop authentic peer-to-peer relationships. Essential Job Functions * Provide recovery education to clients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance. * Assist clients to identify their personal interests, goals, strengths and opportunities regarding recovery. * Promote advocacy by assisting clients to identify their needs, goals, and objectives consistent with recovery and reintegration. Recovery Planning * Facilitate groups and individual sessions concerning various topics. * Assist clients in articulating personal goals for recovery using one-to-one and group sessions. The CPRS will support clients in identifying and creating goals and developing recovery plans with the skills, strengths, support and resources to aid them in achieving desired goals. * Utilize motivational and coaching techniques, with supervision, to support clients in actively engaging in their care by providing reminder calls, and wellness checks. * Identify barriers (internal and external) to full participation in community resources and developing strategies to overcome those barriers. * Complete discharge planning and procedures for clients completing the program. * Complete discharge follow-up contacts to ensure appropriate transition from the program. * Document within required guidelines all contacts with individuals in their clinical record. * Develop, implement, and promote ongoing community training opportunities. * Provide coaching and education either at the client's home or within the community on daily living skills and community integration, including linking them to recovery networks and offering guidance on household responsibilities

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America - one of the nation's largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged "to go wherever we are needed, and do whatever comes to hand". Their declaration continues to guide Volunteers of America's impact on "Helping America's most vulnerable". Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. JOB SUMMARY The Security Specialist reports to the Shift Security Supervisor and is responsible for monitoring the activities of residents and ensuring compliance with Federal Bureau of Prisons (FBOP) program rules and conditions. The Security Specialist ensures the safe custody and accountability of the residents while maintaining the appearance, cleanliness, and safekeeping of the facility. In addition, from time to time Security Specialist are required to work mandatory overtime in the event of critical staff shortage or coverage needed due to emergency facility concerns. RESPONSIBILITIES * Monitors operations of the facility by supervising all activities of residents, observing and identify residents in unauthorized locations & communicate with resident service staff and program management regarding appropriate corrective actions. * Conducts regular and periodic resident counts and facility/perimeter rounds, as well as inspection including rooms, offices, and service areas. * Maintain resident sign in/out log and/or enter departures and returns in the electronic case management database as well as accurately completing all other logbooks, forms, and records. * Maintains facility cleanliness, supervises, assigns, and/or monitors resident cleaning activities, ensuring facility is maintained in a clean, orderly fashion at all times. * Monitors resident behavior to ensure compliance with Volunteers of America Chesapeake policies, rules and regulations as well as the Federal Bureau of Prison Prohibit Act. Reports abnormal behavior to Program Director or On Call Supervisor. Completes disciplinary reports when required. * Maintain comprehensive written record of significant events that occur during shift in program logbook and electronic case management database. * Maintain appropriate communications and interactions with residents in accordance with program requirements and agency behavioral standards. * Ensure residents receive meals when not present during schedule meal times. * Maintains and dispenses medication to residents in accordance with operational procedures. * Collects urine specimens and administer breathalyzer to monitor resident substance abuse. * Provides support to residents as needed. Foster and promote a healthy, clean perspective of resident * Monitors all entrances to facility. * Controls contraband in facility through general observation, individual, room and property searches. * Inventories and/or secures personal possessions of newly arriving, absconded and/or terminated residents. * Monitors operation of facility equipment and reports property/facility malfunctions, needed, repairs to appropriate maintenance and program management staff. * Document and report violations, hazards to the appropriate program management staff. * Takes appropriate actions in accordance with policy and procedure in emergencies, life or safety threatening situations. * Complete with resident intake procedures. * Brief incoming shift staff on resident activities via logbook and electronic case management database. * Perform duties as outlined in Programs Operations Manual. * Attend staff meetings and other VOAC work-related meetings and functions. * Participate in the provision of pre-service and in-service training for staff as directed. * Participate in 40 hours of annual training as mandated by VOAC, Federal Bureau of Prisons and ACA. New candidates must complete 120 hours of employment within the first year of employment. * Maintain and demonstrate working knowledge of VOAC policies, procedures and operational procedures, as well as contractual obligations established by Federal Bureau of Prisons and ACA standards. * Represents the Program to the community and general public professionally and appropriately. EFFECT ON END RESULTS: * Ensures a safe, secure and efficient facility and program 24 hours per day. * Ensures safety of resident and staff in fire and other emergencies. * Ensures resident compliance with VOAC policies and rules. * Encourages residents successful completion of the program. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. * The physical ability stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and operate office equipment. * Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment. * Operating office equipment requiring continuous or repetitive hand/arm movements. * The ability to remain in a sitting position or walking for extended periods of time * Ability to withstand exposure to the cold and heat. * Occasionally, ability to lift, carries, push, pull or otherwise move objects, including the human body. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Volunteers of America Chesapeake and Carolinas Inc. (VOACC) is a Christian Church without walls. As a faith-based organization, VOACC serves the most vulnerable individuals and their families in our communities. VOACC provides a unique learning opportunity for individuals interested in careers in Human Resources and organizational support services in the non-profit sector. This internship will provide a learning experience that will provide HR principles and fundamental elements to support the scope of the student's collegiate coursework. VOACC is leading in how it creates an ideal learning experience with a program that covers 1:1 mentorship, creative thinking, and career mapping. This internship will report to the Executive Director of Human Resources (or designee). Internship Responsibilities VOACC is seeking intellectually curious individuals who are eager to dive into the various administrative functions and learn the day-to-day operations of their assigned region. We are looking for interns who may also have an interest in learning and understanding the following areas: Employee Relations: * Gain familiarity with employment law principles and procedures * Assist with the tracking of training certifications and credentials Recruitment/Onboarding: * Assist with outreach and recruitment efforts to faith-based institutions, schools, associations, and websites * Assist with conducting personnel file audits and uploading results * Assist with onboarding by tracking Accurate background checks, drug tests, and TB screening results * Follow up with candidates who have pending items before New Hire Orientation (NHO); Assist with New Hire Orientation * Refresh and update job postings on external job boards * Follow-up with applicants and candidates * Assist with updating Job Descriptions Ad-Hoc HR General: * HRIS systems understanding and learning management systems * Develop reports and special projects, as assigned; run reports to capture turnover and other relevant employment data * Perform other job-relevant functions as assigned

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America - one of the nation's largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged "to go wherever we are needed, and do whatever comes to hand". Their declaration continues to guide Volunteers of America's impact on "Helping America's most vulnerable". Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts (DEI), we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities. JOB SUMMARY Reporting to the Rehabilitation Manager the Rehabilitation Coordinator is responsible for monitoring client progress, scheduling medical appointments, and providing clinical support services. The Rehabilitation Coordinator is also responsible for participating in the assessment of individuals for service needs and for the development and implementation of the individual's rehabilitation service plan. RESPONSIBILITIES * Assists in the development of effective Individualized Residential Rehabilitation Plans for persons with chronic mental illness in compliance with state and agency policies and procedures under the direction of the Rehabilitation Director. * Serves as a liaison and consultant to residential providers, mental health professionals, medical staff, community agency workers, family, care providers and others involved in program planning, conflict resolution and on-going clinical support, as directed. * Evaluates client performances and makes recommendations for referrals. * Participates in service delivery to promote client progress. Coordinates services with other community agencies and participates as required in joint planning, assessment, and service delivery. * Monitors overall client progress and prepares reports as directed. Communicates progress summary to appropriate staff and with client consent, other persons involved in client's treatment program. * Provides crisis intervention services as necessary. * Works with advisory groups and human service planning agencies to develop and improve service and integration opportunities for persons with chronic mental illness. * Establishes and monitors client records as required by regulating agencies. * Participates in the fee determination and billing processes and in the collection of fees. * Conducts and attends in-house, program, staff, and training meetings as required. * As directed, serves as a liaison to clients temporarily being served by inpatient facilities or detention centers and when appropriate, participates in the development of aftercare plans. * Implements VOA Policies and Procedures and assures program compliance with state regulations. * Participates in the development of discharge plans and provides follow along services as required. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. * The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. * The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. * Operating office equipment requiring continuous or repetitive hand/arm movements. * The ability to remain in a sitting position for extended periods of time. * Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.