Volunteers of America Colorado jobs - 28 jobs

WHO WE ARE Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. The Property Manager is responsible for the daily operations of the entire property including, but not limited to maintaining the asset, supervision of staff, building maintenance, all administrative duties for both internal and external agencies, and maintaining positive relationships with the residents of the property. Requirements * High school diploma or its equivalent and a minimum of two years property management experience. * One year of apartment management experience. * Basic math aptitude * Knowledge of computer operations to include databases and spreadsheets. * Demonstrated ability to communicate effectively and maintain good relations with residents and employees. Position Type Full Time Position Salary Range: $74,100-$83,200/annual exempt Starting Pay: Based on experience Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply

WHO WE ARE Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. **Responsible for cleaning and maintenance of all interior and exterior common areas. Assists maintenance staff as needed. Position Type Full Time Salary: $18.81 Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Requirements Requirements • Basic knowledge of janitorial cleaning chemicals• Demonstrates ability to communicate effectively and maintain good relationships with residents, employees and vendors Salary Description 18.81

WHO WE ARE Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. PROGRAM This position is for the Back Home SSVF (Supportive Services for Veteran Families) program which is a Rapid Rehousing program that utilizes a 90-day model to find and stabilize housing for veterans experiencing homelessness or at risk of homelessness. Primarily focusing on housing case management, but also offering wrap-around case management services assisting to connect veterans to Public Benefits, VA benefits, Health referrals, and financial health referrals. To remove or not! JOB SUMMARY The Case Manager directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. Case Manager is charged with making demonstrable progress towards obtaining and applying knowledge and experience in field-relevant best practices and standards. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provides case management services to Program Clients. * Responsible for identifying and serving the unique needs of participant households participating in Volunteers of America programs; uses screening and assessment tools to ensure completion of needs-based screenings. * Responsible for understanding and implementing the assigned program according to program funder and Volunteers of America standards and expectations. * Conducts community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability. * Provides group educational and other activities for current or prospective program clients as assigned. * Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field. * Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position. * May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. * Promptly and clearly documents all client interactions along with required eligibility and demographic information using designated data bases. * Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams. * Participates in professional development activities to promote the development of knowledge and experience in field-relevant best practices and standards and makes demonstrable progress towards working in accordance with these practices and standards. * Performs all other duties as assigned. COMPETENCIES * Models core culture attributes of VOACO that include "AIRS" (Accountability, Integrity, Respect and Service). * Models and VOACO's three strategical critical virtues of HHS (Hungry, Humble, People Smart). SUPERVISORY RESPONSIBILITIES * N/A Requirements MINIMUM QUALIFICATIONS OF POSITION * Bachelor's degree in human services, social work, or a closely related field or related experience. * One year of direct experience in the provision of human services. * Must possess a Colorado driver's license and state-mandated automobile insurance. * Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available). * Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter. PREFERRED QUALIFICATIONS OF POSITION * SOAR (SSI/SSDI Outreach, Access, and Recovery) Certification KNOWLEDGE AND SKILLS * Knowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles. * Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions. * Ability to work and thrive within a diverse, multicultural team environment. * Ability to take initiative and work independently. * Ability to communicate effectively verbally and in writing. * Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS * Travel throughout the program's service area is required on a regular basis. * Must be able to work in diverse environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives. * Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds) Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments POSITION TYPE AND EXPECTED HOURS OF WORK * Full-Time * Work hours may vary but comprise a 40-hour workweek with occasional overtime requirements. * Potential for hybrid work. Position Type * Full time Position Salary Range * $22.00 - $24.00 Starting Pay * Based on experience BENEFITs (eligibility is based on job type/status) Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Volunteers of America is an EEO Employer POSTING WILL REMAIN OPEN UNTIL FILLED VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE VETERANS ARE STRONGLY ENCOURAGED TO APPLY

WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. * The Lead Teacher position has a unique schedule! The shift is Monday through Friday, 7:30am - 4:00pm. Children attend school Monday through Thursday from 8am - 3:30pm, and Friday is a designated teacher planning and meeting day. SUMMARY The Lead Teacher is responsible for the planning, organizing, implementation and delivery of the preschool program (ages 3-5) based on the individual and group's educational, intellectual, physical, social and emotional potential of the children enrolled utilizing an ecological model that focuses on the child and family. Service modalities include Trauma Informed Care, Conscious Discipline, Motivational Interviewing, utilizing the domains of CLASS (Classroom Assessment Scoring System), Head Start Child Development and Early Learning Framework, Creative Curriculum, and Teaching Strategies Gold (TSG). Job Duties include the responsibility for working alongside the Teacher Associate, Teacher Assistant, and Foster Grandparents in managing the classroom's physical and educational environment, partnering with families to support whole child development, collaborating with all team members and partners to consistently improve individual, team, and children's learning outcomes, preparing and maintaining documentation in compliance with federal, state, and agency performance standards, creating a positive classroom climate to benefit the social-emotional and academic development of students and welcomes families. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures that the family's voice is heard, and their ideas play a prominent role in programming. * Plans and implements high-quality, trauma-informed, large group and individualized lessons that align with Head Start, CLASS, and TSG performance standards. * Organizes classroom environment to support top ECERS-R (Early Childhood Environment Rating Scale-Revised) and CLASS ratings and creates a welcoming and warm environment for all students and their families. * Utilizes lessons and studies from the Creative Curriculum and Conscience Discipline to guide children's education. * Engages in consistent data gathering, documentation, assessment, and analysis of student's performance. Plans lessons to support growth in all areas. Maintains a portfolio of children's growth and assessments using the Teachings Strategies GOLD platform. * In conjunction with the Teacher Associate, conducts two Home Visits and at least two conferences with families in order to build relationships and helps guardians learn they are always the child's first teacher. * Ensures that children with disabilities are identified early and served in an inclusive environment. * Discusses children's ongoing development in collaboration with the Education Coordinator, School Nurse, Mental Health and Developmental consultants. Provides thorough documentation when referrals are made for students in need of further evaluation. * Maintains accurate records of students' daily and hourly attendance and Meal Counts. * Aides in the organization and maintenance of the classroom, kitchen, and other school-related materials. * Creates and maintains a predictable schedule and routine for the classroom, including arriving to work on time and refraining from frequent absences. * Regularly maintains classrooms sanitization practices in accordance to licensing and best practices. * Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position. May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. * Completes a minimum of 15 credit hours of continued education per licensing requirements. * Performs all duties in a professional manner, adhering to the NAEYC (National Association for the Education of Young Children) Code of Ethics, and maintaining confidentiality of all information. * Performs all other duties as assigned. COMPETENCIES * Models core culture attributes of VOACO that include "AIRS" (Accountability, Integrity, Respect and Service). * Models and VOACO's three critical virtues of HHS (Hungry, Humble, People Smart). * Colorado Early Childhood Licensing requirements * Head Start Performance Standards * Teaching Strategies GOLD * CLASS * ECERS-R * CACFP (Child and Adult Care Food Program) * CCAP (Child Care Assistance Program) * Ensures equitable and inclusive services. Requirements MINIMUM QUALIFICATIONS OF POSITION * Bachelor's degree in Early Childhood Education or closely related field; or Associate's degree in Early Childhood Education or closely related field and 2 years of related experience with verifiable hours of eligibility letter. * Two years of teaching in a classroom environment with verified hours of eligibility letter. PREFERRED QUALIFICATIONS OF POSITION * Experience working with individuals and families from diverse backgrounds. * Bilingual (English and Spanish) * Previous Lead Teacher Experience * Experience with Teaching Strategies GOLD, CLASS, ECERS-R, Trauma-Informed care, and Creative Curriculum. KNOWLEDGE AND SKILLS * Ability to effectively communicate verbally and through writing to families, coworkers, consultants, volunteers and community partners. * Good organizational skills. * Basic computer and tablet skills to input data and documentation. * Knowledge about human development. * Ability to use standard classroom office technology: I-Pad, copier, computer. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS * Teaching Early Childhood is a physically demanding job with frequent standing, walking, squatting, bending, sitting on the floor and in small chairs, running, lifting, and reaching. * Physical demands require constant movement for up to 6 hours daily. * The classroom environment or outside and gym play can get noisy. * Teachers must be able to lift up to 50 lbs. * Ability to respond quickly and appropriately during emergency situations. * Ability to work indoors and outdoors during all seasons and weather conditions. * Emotional/mental stability and ability to auditorily and visually supervise students in care. POSITION TYPE AND EXPECTED HOURS OF WORK Full Time: Monday through Friday: 8am to 4:30pm or 7am to 3:30pm or 9am to 6pm. (Occasional weekends: Saturdays). LOCATION 321 S. Yates St. Denver, CO 80219 PAY RANGE $22.45/hr., - $24.00/hr. Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will Remain Open Until Filled VISA Sponsorship is not offered for this role Veterans Strongly Encouraged to Apply Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process.

WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. Job Summary The HUDVASH (Housing and Urban Development Veterans Affairs Supportive Housing) Housing Navigator is tasked with engaging, recruiting, and retaining landlords, conducting housing consultations with program participants, and serving as the subject-matter agency expert in all matters related to the development of programming linked to housing placement. Job duties include conducting vacancy searches, hosting informational meetings with participants and partners, coordinating participant placement into housing, developing and maintaining housing databases, composing regular correspondence with landlords and assessing their program satisfaction, identifying housing options for program participants, and training staff members and program participants in the subject areas of landlord retention, landlord/tenant rights and responsibilities, and housing development/operating models relevant to homeless services. The HUDVASH Housing Specialist will be expected to receive extensive training related to Supportive Services for Veteran Families (SSVF) standards, VA HUD VASH Program standards, and training related to working with housing choice vouchers and local public housing authorities Essential Duties and Responsibilities * Coordinate with HUDVASH and the PHA to support veterans in identifying and obtaining housing * Attend local by-name list meetings and case conferencing to help to identify those in the community most need of voucher assistance and provide support in getting those participants' documents ready to obtain a voucher. * Acts as a liaison between VOA and VA regarding veteran referrals and case care coordination (case conferencing, GPD/HUD-VASH referrals, etc.) * Outreach, engage, recruit, and retain landlords in order to identify available permanent housing stock. * Assist in the coordination of program participants' placement into permanent housing destinations. * Provide education, guidance, and resources to program participants in order to support their housing search and retention. * Conduction informational meetings with program participants and community partners. * Stay abreast of best practices and emerging trends in homeless services, affordable housing, and permanent housing. * Assist in the development of new housing opportunities to benefit program participants. * Conduct housing consultations with program participants. * Deliver training to staff and program participants in the subject areas of landlord retention, landlord/tenant rights and responsibilities, and housing development/operating models relevant to homeless services. * Maintain client confidentiality and perform job responsibilities in accordance with the Social Work Code of Ethics. * Attend all required meetings, both within Volunteers of America and in the community. * Conducts required Housing Quality Standards (HQS) inspections for Veterans moving into housing as needed. * Perform all other duties as assigned. Requirements Competencies * Models core culture attributes of VOACO that include "AIRS" (Accountability, Integrity, Respect and Service). * Models VOACO's three strategical critical virtues of HHS (Hungry, Humble, People Smart). Supervisory Responsibilities: N/A Minimum Qualifications of Position Bachelor's degree in human services, social work, or a closely related field or related experience -AND- 1 years of direct, full-time case management experience demonstrating the ability to consistently apply field-relevant best practices and standards. * OR- Master's degree in social work, counseling, psychology, or a closely related field. * Must possess a Colorado driver's license and state-mandated automobile insurance. * Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available). * Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter. * Proficient computer skills, to include proficiency with the following: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); communication and collaboration tools (Slack, Zoom, Google Teams); digital calendars (Google, Outlook); file sharing programs (Dropbox, Google Drive); and project management software (Asana) * Proficient with Windows operating system. Preferred Qualifications of Position * Experience working with vulnerable populations, including individuals experiencing homelessness and the Veteran population. * Experience working with landlords, property managers, or subsidized housing properties Knowledge and Skills * Knowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles. * Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions. * Ability to work and thrive within a diverse, multicultural team environment. * Ability to take initiative and work independently. * Ability to communicate effectively verbally and in writing. * Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services. Working Conditions and Physical Requirements * Travel throughout the program's service area is required on a regular basis. * Must be able to work in diverse environments such as homeless shelters, service facilities, streets, offices, hospitals and health care facilities, and all other locations as necessary to fulfill program objectives. * Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds) Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments Position Type and Expected Hours of Work * Full-Time * Work hours may vary but are typically regularly scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements. Location VSS Field Offices are located in Denver, Colorado, Durango, Colorado, and Pueblo, Colorado. Regular travel within the SSVF service area as well as work location assignments within the following VAMCs is expected: For Denver, Rocky Mountain Regional VA Medical Center in Denver, Colorado; For Durango, Farmington, NM Community Based Outpatient Clinic and Durango Community Based Outpatient Clinic; For Pueblo, Pueblo Community Based Outpatient Clinic PAY RANGE $ 23.00-25.00 Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. BENEFITS (eligibility is based on job type/status) Vacation Time/Separate Sick Time Paid Holidays/Floating Holidays/Personal Days Volunteer/Wellness Day Health, Dental, Vision, Pet Insurance Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Life Insurance/Accident Insurance/Short Employee Assistance/Work-Life Balance Program/Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer POSITION WILL REMAIN OPEN UNTIL FILLED VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply

Why Volunteers of America? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. The Operations Supervisor for the Lakewood Navigation Center is responsible for overseeing all aspects of the Center's daily operations. This role works closely with the Program Supervisor to ensure that policies and procedures are implemented in a safe, respectful, and trauma-informed way. The Lakewood Navigation Center serves 103 unaccompanied individuals in a congregate shelter setting, providing embedded support services tailored to client needs. Key responsibilities include * Program Oversight: Ensure appropriate staffing structures are in place for Housing Case management, review best practices with staff, oversee staff training, and maintain the safety of both personnel and the facility. * Program Development: Create and refine systems in response to evolving program outcomes and establish policies and procedures that support effective and equitable service delivery. Develop and maintain robust wrap around services on site to transform lives and permanently move people out of homelessness. * Grant Management: Oversee grant-related activities, ensuring timely and accurate reporting to funding entities. * Community Engagement: Represent VOA Colorado programming within the community, identify emerging needs, and lead initiatives that promote collaborative community practices. Additionally, this position participates in the on-call rotation for shelter management ESSENTIAL DUTIES AND RESPONSIBILITIES The Operations Supervisor ensures the smooth and safe operation of the Lakewood Navigation Center, supporting trauma-informed, respectful service delivery in collaboration with the Program Supervisor. Key responsibilities include: * Operational Oversight: Manage 24-hour facility operations by scheduling and supervising direct, contract, and support staff. Ensure the facility is clean, orderly, and consistently "tour ready." * Staff Management: Lead recruitment, onboarding, training, and evaluation of staff and volunteers. Coordinate relief staff hiring and training with shelter project Supervisors. Support inclusive team meetings and ongoing professional development. * Safety & Crisis Response: Oversee safety protocols for guests and staff. Ensure crisis intervention and trauma-informed care practices are in place. * Resource Coordination: Ensure guests have access to meals via VOA Kitchen. Order necessary supplies (office, food, cleaning) and maintain inventory. * Compliance & Documentation: Monitor staff for accountability for program components and ensure accurate documentation across required databases. Support policy development, implementation, and compliance. * Community & Administrative Engagement: Represent VOA in community settings, assist with budgeting, monitor expenses, and support grant reporting and proposal development. * Collaboration & Support: Work closely with the Program Supervisor to delegate tasks, maintain service quality, and ensure staff have access to referral resources. * Professional Standards: Attend training, meetings, and workshops. Uphold the Social Work Code of Ethics and maintain consistent attendance. * Additional Duties: Participate in on-call rotation, cover duties of the Program Supervisor when absent, and perform other duties as assigned. Supervisory Responsibilities * Direct supervision of all guest service coordinators, kitchen coordinators, and relief staff at the Lakewood Navigation Center. * This position may provide field supervision for college level interns. Anticipated Outcomes * Ensure the occupancy rate at shelters remains at 90% or higher. * Ensures that 30% of all households who exit, do so into a stable or permanent housing solution, and that 50% of these households engage in rehousing services. * Facilities always remain "tour ready" including all safety concerns addressed within 48 hours. Ensure all other outcomes are met as required by the funding source and Volunteers of America Colorado Working Conditions and Physical Requirements * Must be able to drive between programs and community meetings. * May be required to cover shifts at residential programs. * Ability to quickly and safely go up and down stairs regularly throughout the shift to complete perimeter checks, and quick/effective responses in cases of an emergency. * Must be able to lift up to 50 lbs. a few times per day. * The employee may be exposed to severe weather conditions and other health related conditions consistent with shelters * Must be able to auditorily and visually supervise the milieu. * The noise level in the work environment is typically low to moderate. Position Type and Expected Hours of Work Full-time 40 hours a week working Wednesday through Sunday, participation on the Supervisor "after hours" On-call rotation and coverage of various shifts as dictated by staffing needs. Location Lakewood Navigation Center 8000 W. Colfax Ave., Lakewood, CO 80214 SALARY: $60,000-$65,000 annual exempt Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurance Life Insurance Accident Insurance Employee Assistance/Work-Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer POSITION WILL REMAIN OPEN UNTIL FILLED VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Requirements Competencies * Models core culture attributes of Volunteers of America Colorado that include "AIRS" (Accountability, Integrity, Respect and Service). * Models and pursues with vigor Volunteers of America Colorado three strategic critical virtues of HHS (Hungry, Humble, People Smart). * Ensures equitable and inclusive services. Ensures that participant(s) has an active voice in programming. * Possesses genuine empathy and compassion. * Open to receiving and providing feedback focused on conflict resolution. * Adaptable. Minimum Qualifications * Bachelor of Arts degree in human services, or a closely related field or related experience. * Two years of direct experience (paid or volunteer) working with people experiencing homelessness and behavioral health needs. * Two years of direct experience in program design, implementation, monitoring, budgets, and reporting skills. * Two years of supervisory experience. * Knowledge of community-based resources for people experiencing homelessness. * Complete program credentialing process, including criminal and civil background checks within 30 days of hire. * Willing to obtain first aid, automated external defibrillators, and cardiopulmonary resuscitation certifications. Preferred Qualifications * Master of Arts Degree in related field. * Five years' experience in developing and evaluating programs, managing a budget, coaching staff, developing effective teams, setting, and achieving strategic objectives. * Bilingual English and Spanish. Knowledge and Skills * Expert written, oral, and interpersonal communication skills. * High level of competency working with Microsoft Office suite and cloud-based applications. * Strong time management and prioritization skills. * Experience working both independently and in a team-oriented, collaborative environment. * Strong organizational skills.

WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. SUMMARY The Building Maintenance Technician II is responsible for the maintenance and repair of all Volunteers of America facilities that fall within the Building Services Program. Ensures buildings, equipment and grounds are safe and in good repair at all times. May be required to supervise volunteers and contractors. Monitors the facilities to ensure they meet all safety and health requirements while following all OSHA, Federal and State as well as EPA requirements and laws. ESSENTIAL DUTIES AND RESPONSIBILITIES * Perform maintenance and repairs on affordable housing facilities equipment and grounds, which require a working knowledge of the following fields: appliances, electrical, plumbing, carpentry, HVAC, landscaping and janitorial * Identify and address safety related issues that present a possible hazard to the clients, employees, facilities or the public * Assists in monitoring apartment make ready schedule ensuring a timely rent ready unit * Assists in monitoring service requests ensuring 24-hour completion * Conducts daily, weekly, monthly, quarterly and bi-annual preventive maintenance * Ensures facilities are maintained in a safe, clean and orderly manner that complies with agency standards * Attends meetings and staff development activities as assigned, utilizing a teamwork orientation * Accountable for maintaining proper work order procedures and related documentation according to Volunteers of America guidelines * Responsible for maintaining exceptional building and grounds curb appeal * Carries out after hours, weekend and holiday emergency coverage as scheduled * Acting as a mentor to Maintenance Technician I * Inventories building supplies * Predictable, consistent, attendance * Performs other duties as assigned Requirements MINIMUM QUALIFICATIONS * At least three years of direct experience in building maintenance or relevant experience. * Knowledge of all power tools and building maintenance equipment and their uses. * Valid Colorado Driver's License, insurance verification and a good driving record. * This job requires use of personally owned basic hand tools Position Type Full time Pay: $26.00 - $28.00/hr Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, and Pet Insurance Life Insurance Accident Insurance Employee Assistance/Work-Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process.

WHO WE ARE Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. The Volunteer Specialist is responsible for recruiting, orienting and engaging individual volunteers and volunteer groups in Volunteers of America (VOA) Colorado's Southwest Colorado programs. This position will also be responsible for the intake, organization, and record keeping of the Volunteer Services Program volunteers, including youth, family, adults and groups. and reporting. Essential Duties and Responsibilities * Recruit, select, orient, and place individual and group volunteers in VOA Colorado programs throughout Southwest Colorado. * Coordinate application processes, background checks, safety/confidentiality training, and Safehouse orientation for all volunteers. * Lead and supervise volunteer-led activities for shelter guests, including maintenance, meal prep, and donation sorting. * Maintain accurate volunteer data, including hours served, in compliance with legal and regulatory standards, using Salesforce. * Develop relationships with local businesses, civic groups, faith communities, and schools to build a pipeline of engaged volunteers. * Coordinate house and yard maintenance projects, and manage the service calendar involving providers, vendors, groups, and volunteers. * Assist with grant reporting related to volunteer contributions and impact. * Represent VOA Colorado in regional volunteer networks and community events to amplify program awareness and engagement. Supervisory Responsibilities * Directly supervises individual and group volunteers, ensuring clarity of roles, safety, and meaningful engagement. Working Conditions and Physical Requirements * Requires lifting and carrying up to 40 pounds. Driving short distances is required. * Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments. * A combination of office and field work; flexibility to work some evenings and weekends. * Must be able to stand, walk, and move for long periods during events or projects (up to 10 hours). * Ability to lift up to 50 lbs for donation sorting or event setup. Position Type and Expected Hours of Work * Full time * Hourly, Typically M-F 8:00- 4:30 * Weekends and evenings as needed (approx. 1x a month) Location * Durango Community Shelter SALARY: $22.00-$24.00/hr non exempt Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position Will Remain Open Until Filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Requirements Competencies * Models VOA Colorado's AIRS values: Accountability, Integrity, Respect, and Service. * Embodies the organization's virtues: Hungry, Humble, and People Smart (HHS). * Demonstrates servant-leadership through transparency, joyfulness, and compassion. * Maintains a trauma-informed, client-centered approach to all work. * Displays high energy, emotional intelligence, and a proactive, problem-solving mindset. Minimum Qualifications of Position * Associate degree in related field or equivalent relevant experience. Minimum one-year supervisory or administrative experience. * At least one year of experience in volunteer coordination, supervision, or administrative support. * Valid driver's license, access to reliable transportation, and proof of insurance. Preferred Qualifications of Position * Six months of direct service experience with vulnerable or at-risk populations * Experience working with survivors of domestic violence and/or crisis intervention * Bilingual preferred. * Previous experience using Salesforce or similar CRM/volunteer management platforms. Knowledge and Skills * Excellent verbal and written communication skills. * Strong organizational skills, with the ability to manage multiple priorities independently. * Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Publisher. * Knowledge of or willingness to learn about issues related to homelessness, poverty, aging, mental health, veterans, and survivors of domestic violence.

Why Volunteers of America Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart, and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. Job Summary: The Human Resources Assistant will support the daily functions of the Human Resources (HR) department with a focus on recruiting (posting & screening) and administrative tasks while supporting compliance with company policies and practices. Act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions. * Essential Duties and Responsibilities * Responsible for job postings, conducts phone screens, and works with managers for interview scheduling. * Handles employment-related inquiries from applicants, referring complex and/or sensitive matters to the appropriate staff. * Conducts or acquires (initiates) background checks, MVRs, references, and employee eligibility verifications. * Handles logistical support of onboarding and New Employee Orientations. * Assists with special hiring projects and job fairs. * May support routine tasks required to administer and execute human resource programs that include compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. * Maintains human resources records by filing materials and recording changes in a precise and timely manner. * Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Supervisory Responsibilities: None Working Conditions and Physical Requirements While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Occasional driving required completing office errands and supporting the nutrition program. Position Type and Expected Hours of Work * Part Time, non-exempt, 29 hours per week. * 30-minute lunch break. * Work hours are flexible 7am-5pm M-F Location 2660 Larimer St Denver CO 80205 Pay Range: $23.00-$26.00/hr Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. BENEFITS Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO/AA Employer Position will Remain Open Until Filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Requirements Competencies Models core culture attributes of Volunteers of America Colorado Branch that include "AIRS" (Accountability, Integrity, Respect, and Service). Models and pursues with vigor Volunteers of America Colorado Branch three strategical critical virtues of HHS (Humble, Hungry, Smart). Self-motivated and directed. Ability to maintain confidentiality. Adept at problem-solving, including being able to identify issues and resolve problems in a timely manner. Possess strong interpersonal skills. Able to communicate clearly, both written and orally, to communicate with employees, leadership, and in group presentations and meetings. Able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information. Able to prioritize and plan work activities to use time efficiently. Organized, accurate, thorough, and able to monitor work for quality. Dependable, able to follow instructions, and respond to management direction. Minimum Qualifications of Position * Minimum of two (2) years office and administrative experience. * Valid Colorado driver's license and proof of insurance. Provide and maintain a reliable mode of transportation for all scheduled shifts and can drive safely in all types of inclement weather. * This position requires a National Sex Offender Public Website check, criminal background check, motor vehicle record check, and Colorado Adult Protective Services check. Offers of employment are contingent upon the results of these checks. * Effective communication skills, both written and verbal. * Excellent organization and planning skills. * Experience with computer and office equipment, database systems, Microsoft suite applications including PowerPoint, Excel, and Word. Preferred Qualifications of Position * Recruiting/Human Resources Experience

WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. JOB SUMMARY The Early Head Start Home Visitor is responsible for working closely with the Associate Manager of Family Services and Homebased Programming and Family Community Advocates to ensure program compliance with Head Start Performance Standards. The Early Head Start Home Visitor provides continuous, comprehensive child development and family support services to children ages 0-3 and their families, as well as expectant mothers. The Early Head Start Home Visitor conducts community outreach efforts to recruit and enroll eligible children and families. Using a case management approach, the Home Visitor assesses families' strengths and barriers and links families to services within VOAC and the community. The Home Visitor empowers parents to recognize they are their child's first and best teacher, as well as encourages them to participate in leadership roles within the VOAC Early Childhood Education Center and the Denver Great Kids Head Start network. This position will also work alongside parents to facilitate parent training and events and encourage parents to volunteer in center activities. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures that the participant's voice is heard and incorporated in programming. * Facilitates Home Based Program in alignment with Head Start Rules and regulations. * Responsible for outreach and recruitment, with the Family Community Advocate Team to ensure both home based and center enrollments of eligible children, assist parents in meeting enrollment criteria and maintain a prioritized wait list for interested families. * Collaborates with the education coordinator, teaching team, Family Community Advocate Team, and community partners to design and implement activities to increase parent involvement in program activities, community activities, and family literacy activities. * Develops rapport with families through ongoing communications, home visits, phone calls, and referrals. * Utilizes Child Plus database for the tracking of enrollment, attendance, recruitment, referrals, in-kind services and actions the family services team take to support families. * Develop individualized, flexible, accessible, and responsive choices for each family's unique strengths and needs and assists families to define and set attainable goals. * Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops to meet the needs of the position. * Acts as an advocate for families when needed to assist in navigating social services systems to meet their needs. * Organizes client's files and ensures required documentation is up-to-date, and in compliance with Head Start and Licensing requirements. * Performs all duties in a professional manner, adhering to the NASW Social Work Code of Ethics, NAEYC code of ethics and maintaining confidentiality of all information. * Performs all other duties as assigned. Requirements MINIMUM QUALIFICATIONS: * Associates degree in Early Childhood Education or a Bachelors degree in related field and the willingness and ability to obtain an early childhood professional Credential Level III within 3 months. * Bilingual in English and Spanish able to translate both verbally and in writing. * Experience with case management and family support required. * Must possess a valid Colorado driver's license and state-mandated automobile insurance. PREFERRED QUALIFICAITONS: * Bachelor's degree in social work or early childhood education. * Experience working with individuals and families from diverse backgrounds. * Infant Mental Health endorsement. KNOWLEDGE AND SKILLS * Has experience and knowledge of the NASW Social Work Code of Ethics, NAEYC code of ethics, and is able to obtain a PDIS level and implement them in their practice. * Is familiar with motivational interviewing techniques and skills. * Is familiar with Trauma Informed practice. * Has experience or knowledge of SMART goals and how to facilitate creating SMART goals with a client. PAY TYPE/RANGE: Hourly/Nonexempt: $19/hr. - $24/hr. Language Differential: $1/hr. HOURS Full Time: Full Time 40 hr/week; Occasional weekends (Saturday) for recruitment fairs and parent engagement activities. BENEFITS (eligibility is based on job type/status) Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Volunteers of America is an EEO Employer POSTING WILL REMAIN OPEN UNTIL FILLED VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE VETERANS ARE STRONGLY ENCOURAGED TO APPLY

WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. The Lead Guest Services Coordinator at the Family Motel is directly responsible for the oversight of the Family Motel Front Desk and other operational items throughout their shift. Job duties include supporting the needs of the guests staying at the Family Motel and monitoring their safety and well-being, overseeing facility cleanliness while on shift, coordinating occasional activities, as well as accurately maintaining census and other administrative duties. Lead duties include maintaining the staff schedule, obtaining staff coverage due to planned absences, and ordering supplies. The Lead Guest Services Coordinator may develop specialty areas including, housing, employment, benefits, or others as indicated by the needs of the program. Family Motel serves populations on location in three programs: family shelter, respite shelter and a Veterans program. Service modalities include Trauma Informed Care, Harm Reduction, Motivational Interviewing, Crisis De-escalation and Critical Time Intervention. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures that the guest's voice is heard, and when appropriate the guest's ideas play a prominent role in programming. * Demonstrates knowledge of guest-specific resources, a passion for serving the population and people experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team. * Clearly documents all client interactions along with required eligibility and demographic information. Ensures timely reporting within data entry systems and hard copy files in accordance with guidelines. Develops specialized knowledge related to service delivery database systems within the organization including Service Point and Homeless Management Information System (HMIS). * Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams. * Maintains physical and emotional safety of all guests in the facility. Manages the milieu and addresses guest conflict immediately to de-escalate. Contacts emergency personnel as necessary and will accurately and adequately complete any reports or documentation required. * Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field. * Conducts shelter operations such as assisting in supplying linen and personal items, building walk-throughs, and enforcing program rules. * Maintains regular front desk duties that include but are not limited to answering phone calls, taking messages, accepting donations, handling mail, distributing bus tickets/passes. Attends staff meetings and training as scheduled. Participates as an equal member of the Family Motel team. * Monitors activities of the Motel by reviewing shift logs and responds to needs appropriately. * Notifies Maintenance of needed repairs and other concerns in a timely manner. * Takes action to discharge Motel guests who have failed to comply with established requirements and applicable laws. * Performs job responsibilities in accordance with the Social Work Code of Ethics. * Performs all other duties as assigned. Lead Guest Services Coordinator duties include: * Responsible for possessing an in-depth knowledge regarding program requirements, including the referral process, support services, and field-relevant best practices. * Serves as coordinator for holiday projects and other special projects as assigned. * Assists in scheduling volunteers and ensures volunteers are assigned appropriate tasks and projects. Assists in the supervision of volunteers during shifts worked. * Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup. * Assists in training incoming staff on facility operations, policy and procedure. * Serves as a member of the coverage on-call rotation team. May provide coverage at other VOA facilities as requested by management staff. * Responsible for maintaining the staff calendar as well as finding coverage for planned open shifts. * Places weekly orders for cleaning, kitchen supplies, and office supplies based on inventory. * Facilitates team meetings as assigned or necessary. Working Conditions and Physical Requirements * Ability to be single staffed while at the facility while having the responsibility for the safety of the guests. * Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency. * Some lifting is required but should rarely exceed 25lbs. * The employee may be exposed to severe weather conditions. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * The noise level in the work environment is usually low to moderate. Position Type and Expected Hours of Work * While on duty this position is single-staffed and unless they have established coverage for an approved reason, they will be expected to stay at the facility for the entirety of their shift. * This position is considered "essential staff," requiring them to be on their scheduled shifts regardless of holidays or inclement weather. This is compensated as determined by HR. * This position is also required be on the on-call rotation. This may result in being on-call approximately every 4-6 weeks. During on-call, all staff are required to answer calls for coverage issues for an entire seven days (Friday at 5pm until the next Friday at 5pm). This may require coverage of shifts at all residential facilities. There is a $100 stipend as compensation for being on call plus any overtime worked. Schedule: Monday - Friday 7:00 am - 3:30 pm Salary Range: $19.29-$21.00 * The Family Motel is staffed 24 hours a day year-round. Location 4855 West Colfax Avenue Denver, CO 80204 Benefits: eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurance Life Insurance Accident Insurance Employee Assistance/Work-Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position Will Remain Open Until Filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Are Strongly Encouraged To Apply Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Requirements Minimum Qualifications * Bachelor's Degree in a related area or the equivalent experience in human services. * One year direct human service experience. * Demonstrated ability to multi-task a fast-paced environment. * Good organizational and planning skills; works well as part of a team. * Bilingual in the spanish language Preferred Qualifications * Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns and residential case management experience. * Residential experience and/or milieu management. * Crises intervention skills Competencies * Models core culture attributes of VOACO that include "AIRS" (Accountability, Integrity, Respect and Service). * Models VOACO's three critical virtues of HHS (Hungry, Humble, People Smart). * Utilization of various databases including Homeless Management Information System and Service Point. * Ensures equitable and inclusive services. * Ensures that guest(s) has an active voice in programming. * Possesses genuine empathy and compassion * Open to receiving and providing feedback; focused on conflict resolution * Adaptable Knowledge and Skills * Strong written, oral, and interpersonal communication skills. * High level of competency working with Microsoft Office suite and cloud-based applications. * Strong time-management and prioritization skills. * Experience working both independently and, in a team-oriented, collaborative environment. * Strong organization skills

WHO WE ARE: Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. WHAT MAKES VOA SPECIAL? Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve-our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado's most vulnerable citizens. The Senior Director of Volunteer Services oversees all aspects of volunteer engagement at Volunteers of America Colorado, including management of three AmeriCorps programs (Retired Seniors Volunteer Program in Denver and Fort Collins, Foster Grandparents), group and individual volunteer coordination, and corporate volunteer partnerships. This role is responsible for driving volunteer strategy and operations across the state, with a strong emphasis on volunteer retention, corporate group recruitment, and data systems optimization. The Senior Director provides vision and leadership for volunteerism as a strategic lever for mission advancement, community engagement, and organizational growth. Essential Duties and Responsibilities Volunteer Services * Lead statewide volunteer strategy and implementation, including individual, group, and AmeriCorps volunteers. * Develop and oversee volunteer recruitment, onboarding, placement, and recognition systems. * Manage and improve volunteer data infrastructure, with a focus on Salesforce functionality, tracking, and reporting. * Ensure compliance with legal, grant, and agency standards across all volunteer and AmeriCorps programs. * Supervise statewide volunteer data entry and perform quality control within Salesforce. * Monitor and enhance volunteer retention strategies using feedback loops, impact storytelling, and meaningful recognition. * Prepare, monitor, and manage budgets related to Volunteer Services and AmeriCorps programs, ensuring responsible stewardship of financial resources. CORPORATE AND GROUP ENGAGEMENT * Lead the strategic development of corporate and group volunteer partnerships to advance organizational goals and deepen community investment. * Design and implement high-impact volunteer experiences that reflect VOA Colorado's mission, address programmatic needs, and build long-term partner engagement. * Identify and cultivate corporate relationships that have potential to evolve into broader philanthropic and sponsorship opportunities. * Align volunteer initiatives with brand, marketing, and development strategies to enhance visibility and community alignment. STRAGEGIC COMMUNICATIONS AND COMMUNITY ENGAGEMENT * Position volunteerism as a core component of VOA Colorado's brand and community engagement strategy through close collaboration with Advancement and Marketing. * Co-develop storytelling and content strategies that elevate volunteerism, highlight impact, and attract new supporters across multiple channels. * Align volunteer communications with broader fundraising and outreach campaigns to ensure consistent, compelling messaging that inspires action. * Integrate volunteer activation with in-kind giving, donor engagement, and public events to create a seamless and impactful supporter journey LEADERSHIP * Provide strategic leadership to the Volunteer Services department, supervising a team of managers who oversee statewide volunteer engagement, AmeriCorps programs, and day-to-day operations. * Cultivate a collaborative, high-performing team culture focused on mission alignment, accountability, and continuous improvement. * Establish and drive department goals, policies, and procedures that reflect organizational priorities and scale volunteer impact. * Lead annual budgeting for Volunteer Services and Holidays, ensuring resources are aligned with strategic initiatives and grant requirements. * Partner with statewide program leaders to identify volunteer needs and co-create meaningful roles that enhance service delivery and client outcomes. * Represent Volunteer Services across internal committees and strategic planning efforts, advocating for the role of volunteers as core to the organization's mission and community presence. * Stay ahead of national trends in volunteerism and service, integrating best practices and representing VOA Colorado in sector networks and conferences. DATA AND COMPLIANCE * Provide strategic leadership in the use of Salesforce as the primary volunteer data system, optimizing it for functionality, data integrity, and ease of use across the statewide team. * Design and manage data processes that generate actionable insights on volunteer engagement, satisfaction, retention, and program outcomes. * Ensure volunteer data is fully integrated with Advancement and Marketing efforts, supporting cross-departmental initiatives like donor stewardship, impact storytelling, and campaign targeting. * Oversee compliance with legal, grant, and AmeriCorps requirements, including accurate and timely grant reporting and documentation. * Develop and maintain Salesforce dashboards and reports to support leadership decision-making and empower team members with real-time data. * Facilitate staff training on data entry standards and effective use of Salesforce, building team-wide capacity for data-informed strategy. * Use data trends to evaluate performance, identify growth opportunities, and continuously improve the volunteer experience statewide. Supervisory Responsibilities * 7-10 years direct experience in supervision * Supervises three AmeriCorps program managers, the Group and Individual Volunteer Team Manager, their respective teams, and regional volunteer specialists. Working Conditions and Physical Requirements * Schedule is a mix between office work and event/project days. * On event/project days must be able to stand, walk, be on feet for majority of day (up to 10 hours) * Must be able to lift, carry and move items up to 50 lbs. Position Type and Expected Hours of Work * Full time * Salary but typically M-F 8:00- 5:00 * Weekends and evenings as needed (approx. 2x a month) SALARY: $82,000-$95,000 annual exempt Location VOA Colorado Administration Building 2660 Larimer St. Denver, CO 80205 Benefits (eligibility is based on job type/status) Paid Holidays Paid Time Off Volunteer/Wellness Day Tuition Assistance Pension and 403b Retirement Plan Health, Dental, Vision, Pet Insurances Life Insurance (Including Accidental Death & Dismemberment) Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Volunteers of America is an EEO/AA Employer POSITION WILL REMAIN OPEN UNTIL FILLED Veterans are strongly encouraged to apply VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Requirements Competencies * Demonstrated excellence in stakeholder communication, with a focus on providing outstanding service to volunteers, internal teams, and external partners, including corporate and community groups. * Proven ability to plan and execute complex, high-impact volunteer initiatives and events that align with strategic goals and community needs. * Strong advocate for volunteerism as a catalyst for mission advancement, community connection, and long-term engagement. * Deep compassion for serving vulnerable populations, coupled with a growth mindset and a commitment to learning about the systems and services impacting poverty, aging, veterans, youth, and housing insecurity. * Strategic thinker with experience using data systems such as Salesforce to inform decisions, evaluate performance, and improve outcomes. * Committed to developing talent and fostering leadership at all levels within the Volunteer Services team. * Collaborates effectively across departments and functions to ensure volunteer strategies align with fundraising, program delivery, and communications goals. * Models VOA Colorado's AIRS values: Accountability, Integrity, Respect, and Service. * Embodies and cultivates VOA Colorado's HHS cultural virtues: Hungry, Humble, and People Smart, with an emphasis on collaboration, curiosity, and continuous improvement. Minimum Qualifications of Position * Bachelor's degree in a related area or the equivalent. * Five years direct experience administration, program design, training, implementation, monitoring and reporting skills. * Own transportation, valid Colorado driver's license and proof of insurance. * Experience with volunteer management required. Knowledge and Skills * Strong computer skills required, including word processing, spreadsheet and database management in a Windows environment. * Salesforce database experience. * Demonstrated excellent communication skills, both verbal and written. * Excellent organizational skills. Working Conditions and Physical Requirements * Schedule is a mix between office work and event/project days. * On event/project days must be able to stand, walk, be on feet for majority of day (up to 10 hours) * Must be able to lift, carry and move items up to 50 lbs. Position Type and Expected Hours of Work * Full time * Salary but typically M-F 8:00- 5:00 * Weekends and evenings as needed (approx. 2x a month) Location VOA Colorado Administration Building 2660 Larimer St. Denver, CO 80205

WHO WE ARE Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart, and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. Note: 30-50% of the job expectations will include travel. Job Summary The Intake and Outreach Specialist assists human service programs in meeting the needs of persons seeking assistance in the Supportive Services for Veteran Families (SSVF) program. Conducts initial assessment functions, screening for eligibility and making appropriate referrals for callers and walk-ins. Acts as a knowledgeable liaison to community agencies and is responsible for promoting awareness of the assigned program. Provides follow-up to clients as assigned and maintains positive interactions with community stakeholders. Essential Duties and Responsibilities * Receives and assesses calls for service and conducts intake process: screening households for eligibility, collecting relevant documentation, and supporting SSVF program staff throughout the enrollment process. * Refers ineligible applicants to other organizations/programs which would best serve the applicant's needs. * Maintains and updates a database of active community supports for the purpose of linking low-income and/or homeless veteran households with available community resources. * Acts as a community liaison for Volunteers of America, maintaining a caseload of community partner contacts and cultivating relationships with these contacts via phone calls, emails, meetings, site visits, and presentations throughout the year. * Connects SSVF with new community partners for the purpose of offering supportive services to veteran households * Conducts street outreach to inform eligible clients of services provided and conducts off-site screening with clients when needed * Utilizes the models of Trauma-Informed Care and Housing First to guide engagement with existing and/or potential SSVF program participants. * Attends community events and meetings as a representative of Volunteers of America. * Provides administrative and programmatic support services for client service teams. * Documents all outreach and eligibility screening activities through paper and electronic logs. * Collects pertinent statistics and prepares reports as required by the supervisor and according to funding source guidelines. Performs other duties as assigned. Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurance Life Insurance Accident Insurance Employee Assistance/Work-Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer POSITION WILL REMAIN OPEN UNTIL FILLED VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Requirements * Associate's degree in communication, human services, administration, or related fields. * Must possess a Colorado driver's license and state-mandated automobile insurance. * Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available). * Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter. * Proficient computer skills, including proficiency with the following: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); communication and collaboration tools (Slack, Zoom, Google Teams); digital calendars (Google, Outlook); file-sharing programs (Dropbox, Google Drive); and project management software (Asana) * Proficient with Windows operating system. Position Type/Hours M-F 8 AM -5 PM Position Salary Range: $21.00/hr Benefit eligibility is based on job type/status Paid Holidays Paid Time Off Volunteer/Wellness Day Tuition Assistance Pension and 403b Retirement Plan Health, Dental, Vision, Pet Insurance Life Insurance (Including Accidental Death & Dismemberment) Accident Insurance Employee Assistance/Work-Life Balance Program Employee Discount Program LifeLock with Norton Volunteers of America is an EEO/AA Employer Position will Remain Open Until Filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

WHO WE ARE: Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. WHAT MAKES VOA SPECIAL? Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve-our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado's most vulnerable citizens. The Program Manager at the Mission Family Community Center (MFCC) is responsible for overseeing facility operations (buildings and grounds), leading program development (serving the entire household), and ensuring the delivery of high-quality services to vulnerable families through a holistic and trauma informed lens. The MFCC serves as a dynamic hub for families to connect to essential resources, supports, and community partners. The Program Manager will stay current on challenges families are facing and serve as an expert on resources for families to better meet the evolving needs of the community and a resource hub to VOA Colorado Programs. Service modalities include Trauma Informed Care, Harm Reduction, Motivational Interviewing and Crisis De-escalation Job duties include supporting and coordinating with other staff members in the delivery of appropriate support services for participants experiencing homelessness, maintaining the safety and well-being of all participants, maintaining the cleanliness of the facility, helping to plan and host special events, and ensuring program accountability, professional interaction/communication between VOAC staff, clients, volunteers, third party entities, and collaborators and maintaining client files and program data entry/ maintenance. Further, the Mission Resource Coordinator will develop expertise on homeless services resources and other specialty areas including housing, employment, legal services, benefits, or others as indicated by the needs of the program. Essential Duties and Responsibilities Participant-Centered Services * Ensure participants' voices are heard, and their ideas inform program development. * Support staff in delivering holistic, family-centered services to families. * Demonstrate deep knowledge of participant-specific resources and commitment to service. Facility & Safety Management * Oversee daily facility operations to maintain a safe, clean, professional, and welcoming environment. * Ensure the physical and emotional safety of all participants; manage the milieu, de-escalate conflicts, and contact emergency personnel when needed. * Conduct building walk-throughs, enforce rules, and manage general maintenance, including ordering and distribution of supplies. Community Engagement & Partnerships * Build and sustain strong relationships with both internal partners and community partners to expand access to food, household needs, housing, employment, legal aid, benefits, parenting support, and other essential services. * Plan and host special events that promote community engagement and connect families to resources. * Serve as a coordinator for special projects as assigned. Program Administration & Accountability * Maintain accurate client records and ensure timely data entry in organizational systems. * Possess in-depth knowledge of program requirements and best practices in service delivery. * Support team members by offering guidance, problem-solving, and staying informed on current trends in the field. * Uphold confidentiality and collaborate effectively across teams. * Perform duties in alignment with the Social Work Code of Ethics. Front Desk & Volunteer Coordination * Manage front desk responsibilities, including answering calls, returning messages, assisting clients with services, and coordinating with case managers. * Assist Volunteer Services in recruiting, training, and supervising volunteers; develop volunteer roles and support their engagement. * Interact professionally with all stakeholders and resolve conflicts as needed. Resource & Inventory Management * Receive, document, organize, and distribute donations appropriately. * Monitor and maintain inventory of supplies and resources. General Duties * Attend staff meetings, community meetings, and other required gatherings. * Perform additional duties as assigned Competencies * Models core culture attributes of VOAC that include "AIRS" (Accountability, Integrity, Respect and Service). * Models and VOAC's three critical virtues of HHS (Hungry, Humble, People Smart). Outcomes * Engage and manage 20 internal and external partnerships by 6.30.26 to support family needs such as but not limited to: Financial education and health, nutrition education, health education, physical health, parenting support, housing insecurity, employment needs, Youth groups, and basic need distributions to include; food, formula, household, personal care, diapers, and clothing. * Serve 50 individuals at each dinner service (13,000 dinners a year.) * Prevent 200 unduplicated households from eviction by 6.30.26 * Enroll 200 unduplicated families in DHS benefits by 6.30.26 * Serve 100 families through parent education by 6.30.26 Supervisory Responsibilities * Supervises the Resource Coordinator and Volunteers on site. Working Conditions and Physical Requirements. * Ability to visually and auditorily supervise the milieu. * Ability to move quickly and safely complete perimeter checks, and in cases of an emergency, initiate lockouts. * Must be able to lift up to 50 lbs. 10 to 15 times per day. * Must be able to stand and walk for the majority of day, if needed. Position Type and Expected Hours of Work * Fulltime, Salary * Typically, Sunday-Thursday 9:00am-6:00pm with an hour lunch. * Work hours may vary to fulfill program objectives. Location 2877 Lawrence Street, Denver, CO 80205 Pay Range: $58,254.00-$62400.00 annual exempt Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Requirements Minimum Qualifications of Position * Bachelor's degree in a related area or equivalent experience in human services. * One-year direct human service or customer service experience or equivalent experience. * Willing to obtain first aid, automated external defibrillator and cardiopulmonary resuscitation certifications and keep current. * Criminal and civil background checks within 30 days of hire. Preferred Qualifications of Position * Experience working with under-resourced families, managing family/youth programs, working with behavioral health concerns, and case management experience. * Administrative experience and/or milieu management. * Crisis intervention skills. * Bilingual - English and Spanish Knowledge and Skills * Strong written, oral, and interpersonal communication skills. * High level of competency working with Microsoft Office suite, TEAMS, and cloud-based applications. * Strong time management and prioritization skills. * Experience working both independently and in a team-oriented, collaborative environment. * Strong organizational skills. * Ability to respectfully and professionally serve and work alongside individuals hailing from diverse backgrounds, cultures, ideologies, and religions. * Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which are commonly present while working with persons in need of services.

WHO WE ARE Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. JOB SUMMARY: The Guest Services Coordinator at Family Motel is directly responsible for the management of the residential facility (during their shift). This program serves multiple populations in different programs: family shelter, respite shelter and a Grant Per Diem program within the facility. Service modalities include Trauma Informed Care, Harm Reduction, Motivational Interviewing, Crises De-escalation and Critical Time Intervention. Job duties include supporting appropriate housing stability; ensuring client needs are met, maintaining the safety and wellbeing of all residents, maintaining the cleanliness of the facility, coordinating activities, maintaining client files and program data entry/ maintenance. Further, the Guest Services Coordinators may develop specialty areas including housing, employment, legal services, benefits, or others as indicated by the needs of the program. JOB DUTIES: * Ensures that the guest's voice is heard, and when appropriate the guest's ideas play a prominent role in programming. * Responsible for possessing an in-depth knowledge regarding program requirements, including the referral process, support services, and field-relevant best practices. * Demonstrates knowledge of guest-specific resources, a passion for serving the population and people experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team. * Clearly documents all client interactions along with required eligibility and demographic information. Ensures timely reporting within data entry systems and hard copy files in accordance with guidelines. Develops specialized knowledge related to service delivery database systems within the organization including Service Point and Homeless Management Information System (HMIS). * Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams. * Maintains physical and emotional safety of all guests in the facility. Manages the milieu and addresses any guest conflict immediately to de-escalate. Will contact emergency personnel as necessary and will accurately and adequately complete any reports or documentation required. * Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field. * Oversees and participates in general house maintenance such as assisting in supplying linen and personal items, conducting building walk-through, enforcing rules, etc. * Serves as coordinator for holiday projects and other special projects as assigned. * Assists in supervision of volunteers during shifts worked. * Maintains regular front desk duties that include but are not limited to: answering phone calls, taking messages, accepting donations, handling mail, handing out bus pass. * Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup. May be responsible for training staff members assigned to their team. * Serves as a member of the coverage on-call rotation team (full-time only). * Provides coverage at other facilities other than assigned facility as requested by management staff. * Participates during work hours in the scheduling of staff for open shifts as requested by management staff. * Attends staff meetings and training as scheduled. Participates as an equal member of the Family Motel team. * Monitors activities of the motel during all shifts worked and participates in the On-call rotation * Notifies Maintenance of needed repairs and other concerns in a timely manner * Takes action to discharge motel guests who have failed to comply with established expectations and applicable laws. * Performs job responsibilities in accordance with the Social Work Code of Ethics. * Performs all other duties as assigned. Requirements MINIMUM QUALIFICATIONS: * Associates Degree in a related area or the equivalent experience in human services. * One year direct human service experience. * Willing to obtain first aid, automated external defibrillator and cardiopulmonary resuscitation certifications and keep current. * Criminal and civil background checks within 30 days of hire. * Good organizational and planning skills; works well as part of a team. PREFERRED QUALIFICATIONS: * Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns and residential case management experience. * Residential experience and/or milieu management. * Crises intervention skills Position Type Hourly/Non Exempt * Schedules Available * Guest Services Coordinator: Friday, Saturday and Sunday - 9:30 pm-8 am * Guest Services Coordinator - Saturday and Sunday 11 pm-7:30 am * Guest Services Coordinator (FT) - Monday and Tuesday - 12:30 pm - 11 pm; Saturday and Sunday 7:30 am - 5 pm PAY RANGE: $20 per hour + $1.00 shift differential for the overnight shift Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, and Pet Insurance Life Insurance Accident Insurance Employee Assistance/Work-Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans are strongly encouraged to apply Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process.

WHO WE ARE Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. The Residential Coordinator the Senior Women's Shelter (SWS) is directly responsible for the management of the facility (during their shift), the service provision for the participants in the program, assisting the residents with maintaining their Stay in the program as well as obtaining housing in the community upon exit. This program is a 24-hour shelter program serving to 25 unaccompanied senior women and three unaccompanied Veteran Service modalities include Housing First Trauma Informed Care, Harm Reduction, Motivational Interviewing, Crises De-escalation and Critical Time Intervention. Job duties include supporting and coordinating the Residential Case Manager in the delivery of appropriate housing stability and support services for women experiencing chronic homelessness including ensuring client needs are met, maintaining the safety and wellbeing of all 28 residents, maintaining the cleanliness of the facility, providing life skill classes, maintaining client files and program data entry/ maintenance. Further, Residential Coordinators will have an expertise on mental health services and may develop specialty areas including housing, employment, legal services, benefits, or others as indicated by the needs of the program. Requirements * Associates Degree in a related area or the equivalent experience in human services. * One-year direct human service experience. * Good organizational and planning skills; works well as part of a team. * Complete program credentialing process, to include criminal and civil background checks within 30 days of hire. * Willing to obtain first aid, automated external defibrillator, and cardiopulmonary resuscitation certifications. Position Salary Range: $18.81 - $20.00 Starting Pay: Based on experience + $1.00 more per hour for working overnight Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer POSITION WILL REMAIN OPEN UNTIL FILLED VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply

WHAT MAKES VOA SPECIAL? Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve-our programs across Colorado look different because each community is distinct. We support Denver's homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado's most vulnerable citizens. JOB SUMMARY The Building Maintenance Technician I is responsible for the maintenance and repair of all VOA facilities under the direction of the supervisor or lead maintenance technician; ensures buildings, equipment and grounds are safe, and in good repair at all times; may be required to supervise volunteers; monitors the facilities to ensure they meet all safety and health requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES * Perform maintenance and repairs on affordable housing facilities equipment and grounds, which require a working knowledge of the following fields: appliances, electrical, plumbing, carpentry, HVAC, landscaping and janitorial. * Identify and address safety related issues that present a possible hazard to the clients, employees, facilities or the public. * Assists in monitoring apartment make ready schedule ensuring a timely rent ready unit. * Assists in monitoring service requests ensuring 24-hour completion. * Conducts daily, weekly, monthly, quarterly and bi-annual preventive maintenance. * Ensures facilities are maintained in a safe, clean and orderly manner that complies with agency standards. * Attends meetings and staff development activities as assigned, utilizing a teamwork orientation. * Accountable for maintaining proper work order procedures and related documentation according to Volunteers of America guidelines. * Responsible for maintaining exceptional building and grounds curb appeal. * Carries out after hours, weekend and holiday emergency coverage as scheduled. * Performs other duties as assigned. Requirements MINIMUM QUALIFICATIONS * High school diploma or its equivalent. * Basic knowledge of all hand and power tools and their uses. * Valid Colorado Driver's License, insurance verification and good driving record. * Demonstrated ability to communicate effectively and maintain good relations with residents and employees. KNOWLEDGE AND SKILLS * Basic maintenance aptitude. * Communication and people skills. * Working Conditions and Physical Requirements * Ability to lift and carry up to 50 lbs. * There will be some work- related travel. * Must be capable of using an extension ladder to make repairs as needed. * Must be able to perform emergency maintenance. POSITION TYPE AND EXPECTED HOURS * Full-time position expected to work Monday- Friday 8:00 a.m. to 5:00 p.m.. * Required to provide after hours, weekend and holiday emergency coverage as scheduled or needed. * Expected to work additional hours in preparation for any upcoming REAC inspection at any or all facilities. PAY RANGE $19-21/hr Hourly/Nonexempt Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process. BENEFITS (eligibility is based on job type/status) Vacation Time/Separate Sick Time/Paid Holidays Floating Holidays/Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance/Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer POSITION WILL REMAIN OPEN UNTIL FILLED VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply

The Community Health Worker serves as a liaison between residents and health providers and health care agencies in the community. The Community Health Worker helps facilitate residents' access to health care providers and services to improve their health outcomes and wellbeing. This position works in conjunction with the Resident Service Coordinators at Paloma Garden and helps build residents' health knowledge and self-sufficiency through a range of health-related activities, education and coaching. Essential Duties and Responsibilities: * Collaborating with Resident Service Coordinators to identify and help address residents' needs. * Collaborating with the Resident Service Coordinators to develop and coordinate on-site health and wellness programs. * Assisting residents with identifying issues that affect their overall health and developing health/social management goals and plans. * Translating and interpreting health information for residents. * Assisting residents with communicating issues and concerns to their medical providers helping to build their capacity for communication and self-advocacy with providers. * Work closely with medical providers to help ensure that residents have comprehensive and coordinated care plans * Work collaboratively with the residents and their health care providers. * Responsible for providing consistent communication to the Resident Service Coordinator. * Engaging residents in on-site health and wellness activities. * Assisting residents with completing health related forms and paperwork. Assisting residents with scheduling health-related appointments. * Documenting all resident interactions and contacts made with residents and on their behalf in an electronic database. * Attending regular staff meetings and training. * Comply with all Fair Housing requirements. Working Conditions and Physical Requirements * This position works in an indoor office environment with prolonged periods of sitting. * Some local travel is required to fulfill training requirements and attend meetings. * Out of state travel once per year to attend national conference. * Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments. Position Type and Expected Hours of Work: Full Time, Monday through Friday Pay Range: $21.50-$24.00/hour Location: 3140 Mallard Drive, Colorado Springs, CO 80910 Requirements Competencies: * Models core culture attributes of Volunteers of America Colorado that include "AIRS" Accountability, Integrity, Respect and Service. * Models Volunteers of America Colorado's three strategical critical virtues of HHS, Hungry, Humble and People Smart * Utilization of various databases for recordkeeping. * Fair Housing Regulations Minimum Qualifications of the Community Health Worker position: * Bachelor's degree in human services or 3+ years' experience working with older adults in a social services environment. * Knowledge of health-related issues of older adults, such as physician and mental impairments, is common to the aging process. * Knowledge of Medicare, Medicaid and other public benefit programs. * Ability to work collaboratively with colleagues and other stakeholders. Preferred Qualifications of Position * Certifications: Certified Nursing Assistant (CNA) or Licensed Practical Nurse (LPN), Patient Care Technician (PCT), Home Health Aide. * Resident Engagement: Ability to build trust and assist residents in identifying and managing health issues * Communication & Tech Skills: Strong interpersonal and written/verbal communication Proficiency in Microsoft Office (Outlook, Teams, Word)

WHAT MAKES VOA SPECIAL Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve-our programs across Colorado look different because each community is distinct. We support Denver's homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado's most vulnerable citizens. JOB SUMMARY Responsible for the timely and accurate completion of the application, certification and recertification processes; Assisting the Community Administrator by addressing the daily needs and issues of residents; and responsible for Property operations in absence of the Community Administrator including problem-solving and making sound decisions. JOB DUTIES * Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software. * Execute applicant lease documents in accordance with Volunteers of America policy and procedure. * Collection and posting of resident rents and utilities, deliver rent delinquency notices and review of resident ledgers to reconcile accounts. * Maintains applicant waitlist and resident files in accordance with program regulations., conducts semi-annual waitlist updates., and compiles program required documents for annual financial audit. * Enter coded invoices into property management software. * Monitoring the property and resolve minor issues and escalate more serious issues in the absence of the Community Administrator. * Collaborates with Service Coordinators to enhance resident quality of life. * Mandatory COS Certification, LIHTC and Fair Housing training required to be obtained through outside agencies as designated by VOA Colorado within 1 year of employment. * Predictable, consistent attendance. * Performs all other duties as assigned. Requirements KNOWLEDGE AND SKILLS * Knowledge of Fair Housing Laws and state landlord rights and obligations. * knowledge of the HUD 202, Section 8 and Low-Income Housing Tax Credit programs. * Ability to communicate well * Good phone etiquette * Basic knowledge * Detail oriented MINIMUM QUALIFICATIONS * High school diploma or its equivalent and one-year administrative/clerical office experience. * Knowledge of computer operations to include basic data entry. * Must be able to communicate effectively and maintain good relations with residents and employee * Basic math aptitude POSITION TYPE AND EXPECTED HOURS OF WORK Full-time, Monday-Friday 8:00am to 5:00pm PAY RANGE: $22/hour BENEFITS (eligibility is based on job type/status) Paid Holidays Paid Time Off Volunteer/Wellness Day Tuition Assistance Pension and 403b Retirement Plan Health, Dental, Vision, Pet Insurances Life Insurance (Including Accidental Death & Dismemberment) Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Volunteers of America is an EEO/AA Employer Position will remain open until filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans are strongly encouraged to apply Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact ****************** to begin the Interactive Process.