Case Manager jobs at Volunteers of America-Greater New York - 97 jobs

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case Management Model. The Case Manager works directly with clients to assess their strengths and needs, develop and implement a service plan, link the client to appropriate resources, counsel the client, and monitor progress. The Case Manager ensures that clients receive timely, professional, and comprehensive support to achieve successful outcomes while maintaining a strong focus on client engagement and service access. Supportive Services for Veteran Families (SSVF) is a community-based outreach program, we identify low-income veteran households and connect them with a range of supportive services to promote housing stability and prevent homelessness. To learn more about the program, copy and paste this link into a browser **************************** Location: Bronx, NY 10451 Minimum Qualifications: 60 college credits plus two years relevant experience, or satisfactory combination of education and experience. Demonstrated ability in verbal and written communication, including basic computer skills. Case Manager Principal Responsibilities: Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Responsible for conducting outreach to veterans enrolled in the Supportive Services for Veteran Families (SSVF) program, ensuring their active participation and access to services, this include home visits or conducting outreach in shelter settings as necessary. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. Support outreach with screening and assessment efforts to identify veterans who may be eligible for SSVF services. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Older Adult Center: Hosting spaces where new friendships are made, creating opportunities for older adults to thrive, connect and explore, providing support to successfully navigate life. QUALIFICATIONS: Bachelor's degree with minimum 2 years' experience working with older adults, preferably in a community-based setting. One-year of case management or relevant work experience is preferred. Knowledgeable of elder rights, entitlement programs, and local community resources. Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment. Knowledgeable of business software including Microsoft Suite, Salesforce, etc. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up. Manage a caseload Monitor and document client progress toward service plan goals Documents all interactions with, or on behalf of, clients Maintain familiarity with program resources available on-and -off site Provide group counseling as assigned by the program director Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers. Conduct regular case conferences with clients and service providers as required Complete program reports on a monthly basis, or more frequently as required Act as program contact person for inquiries concerning clients Assist with the supervision of paraprofessional staff Supervise office functions in supervisor's absence as assigned Review, sign off on, service plans and psycho-social assessments as assigned Provide information and referrals to other social services agencies. Report to, and meet, with supervisor on a monthly basis Conduct home visits and other field work, as required. Perform additional duties as assigned. PROGRAM SPECIFIC RESPONSIBILITES: Manage a caseload for a diverse client population. Conduct intakes and assessments, develop service plan with clients, conduct assessments and follow-up with service plan Meet and follow-up with clients weekly Conduct workshops, events and group activities Lead or co lead support group or educational workshop, promoting engagement and community. Meet program goals and outcomes Enter program activities in the agency database, PeerPlace, Salesforce Strong understanding of aging-related issues and available community resources. Provide crisis management, if needed Assist program specialist in creating monthly activities calendar for program Conduct home visits and field visit when necessary Conduct outreach to enroll clients and/or when necessary SKILLS/ABILITIES: Cultural sensitivity/competence in recognizing and addressing the special needs and challenges of diverse populations in the program's service area, including different socio-economic, racial and ethnic older populations as well as population with different cultural preferences and lifestyles and new immigrant populations. Knowledge of types of entitlements/benefits for older people and eligibility and application requirements. Knowledge of local and citywide resources for older persons. Ability to accurately prepare entitlement applications and to assist clients in gathering documentation, completing applications. Interviewing skills. Ability to make appropriate referrals and follow-up in a timely manner. Ability to write clear, professional case notes. Ability to work with clients empathically and respectfully. Excellent communication, writing and interpersonal skills Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork Ability to bend and retrieve objects and/or documents. Ability to travel in the five boroughs of New York City and its adjacent countries via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. RESPONSIBILITIES: Manage a full caseload for a diverse client population Conduct intakes and assessment and input information in database (provided by funder) and Salesforce Provide clients with internal and external referrals as needed Perform client advocacy and follow-ups services Document client progress and all interactions with or on behalf of clients in the database Complete training needed to facilitate information to targeted communities (catchment areas in provided Community Districts; BX 1, 2,3,6,4,5,7,9, and 11) Participate in community outreach events as scheduled Perform additional duties as assigned. QUALIFICATIONS: Bachelor's Degree/HS/GED with 1 year experience processing childcare vouchers Bilingual both verbal and written preferred Proficiency in modern business communications including personal computers, electronic mail, voicemail, and copier equipment Proficiency in virtual platforms is preferred Develop a customized service plan with clients, outlining action steps and responsibilities. Assist the client with obtaining necessary documentation to recertify their existing ACS Childcare voucher. This includes catchment areas in the following community districts in the Bronx (catchment areas; BX 1, 2,3,6,4,5,7,9, and 11) Conduct follows ups to families (using multiple sources such as text, email, phone or in person (if required) to ensure they can sustain their childcare benefit. Maintain up to date case files and database entries, as well as regular contact with clients via office visits, telephone contact and home visits. Coordinate client referrals for other needed services Other duties as assigned. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Join a community-driven team supporting individuals and families in accessing public benefits, resources, and information. As a team member, you'll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health, housing, social services, and more. Be part of a team creating real change in the Bronx community. RESPONSIBILITIES Provide assistance to Family Workers in providing services to clients, including intake, engagement, assessment, referral, service plan development, advocacy, counseling, exit summaries, and follow-up. Assist in monitoring and documenting client progress toward service plan goals. Conduct home visits and other fieldwork, as required. Provide general clerical support, including filing, faxing, typing, photocopying and sorting mail. Answer telephones, take messages and direct calls to the appropriate parties. Report to, and meet with, supervisor on a monthly basis. Complete program reports on a monthly basis or more frequently as required. Assist with special projects as assigned such as recruitment events or client activities. Enter client and program data into computer databases and other tracking systems. Gather information needed for proposals, reports, and program management including inventories, incident reports, fire drills, and supply list. Ensure that attendance and all other data are submitted to the DYCD and BronxWorks Database (when available) in a timely fashion. Perform additional duties as assigned. QUALIFICATIONS High school diploma or equivalent. One to two years relevant experience preferred. Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment. Proficiency in basic filing principles. Proficiency in English required; proficiency in a second language preferred. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The BronxWorks Homeless Outreach Team (HOT) is a mobile unit that works with homeless individuals on the streets, 24 hours a day, 365 days a year. Since 1995, we have helped street homeless people obtain appropriate services, move to safer environments, and get placed in permanent or long-term transitional housing. The team is composed of outreach workers, case managers and social workers and also partners with psychiatric and medical providers to connect clients with appropriate care. RESPONSIBILITIES Independently manage a caseload. Conduct comprehensive intake assessments. Conduct regular field visits to engage and build rapport with chronically homeless individuals. Work with clients to develop goals and service plans. Provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing. Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals. Maintain familiarity with social services and resources available both on-site and in the community. Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required. Attend regular supervision sessions with direct supervisor. Drive agency vehicle to and from client locations and appointments. Perform additional duties as assigned. QUALIFICATIONS Bachelor's degree in social work or a related field of study. Candidate must have a valid driver's license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points. One-year of case management or related work experience preferred. Ability to engage and build rapport with populations with high support needs. Strong oral and written communication skills. Detail-oriented and resourceful with strong time management and organizational skills. Proficiency in Microsoft Office suite and other standard business technology. Bilingual/multilingual preferred, but not required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. ‘TB Test required with the first 120 days of employment' for Shelters and Homeless Outreach programs. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks has provided homeless outreach in the Bronx via contracts with the NYC Department of Homeless Services since 1995. Our outreach team provides mobile case management services to a caseload of over 400 chronically street homeless adults, with the ultimate goal of ending their homelessness. RESPONSIBILITIES Maintain familiarity with social services and resources available both on-site and in the community, and facilitate the sharing of these resources and information amongst staff. Support scheduling and admin for twice-weekly contracted psychiatric services. Independently manage a caseload Conduct comprehensive intake assessments. Work with clients to develop goals and service plans, provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing. Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals. Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required; support program leadership with concerns and inquiries received from other service providers. Attend regular supervision sessions with direct supervisor. Drive agency vehicle to and from client locations and appointments. Perform additional duties as assigned. QUALIFICATIONS Bachelor's degree in social work or a related field of study. Four years of related work experience. Ability to engage and build rapport with populations with high support needs. Strong oral and written communication skills. Detail-oriented and resourceful with strong time management and organizational skills. Proficiency in Microsoft Office suite and other standard business technology. Bilingual/multilingual preferred, but not required. Enrollment/intention to enroll in a related master's program preferred (MSW, MPP, MPH, MAC etc.). PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff. Jamaica Women's Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS). To learn more about the program, copy and paste this link into a browser ******************************* Location: Queens Village, NY 11429 Minimum Qualifications: Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 year of relevant shelter experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills. Case Manager Principal Responsibilities: Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. Oversee achievement of targets related to employment, housing and all other program goals. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager We seek a dedicated and compassionate Case Manager to join our team in supporting young adults on their journey toward employment and career development. As a Case Manager, you will be vital in providing individualized support, guidance, and resources to help young adults overcome barriers and achieve their employment and training goals. You will work closely with program participants to assess their needs, develop personalized action plans, connect them with relevant services, and monitor their progress throughout the program. Location: New York, NY 10032 Minimum Qualifications: Associate's degree or 60 college credits courses in Human Services or related field or High School Diploma or GED with 2 years relevant experience. Knowledge of youth development principles, career counseling techniques, and employment trends. Excellent organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines. Ability to work independently as well as collaboratively within a multidisciplinary team environment. Case Manager Principal Responsibilities: Publicize and market the program to potential clients. Outreach to local community-based organizations, community boards, churches, and other organizations to build a referral source. Conduct comprehensive assessments of young adult's strengths, needs, skills, and career goals to develop individualized service plans. As needed, assist participants in accessing supportive services such as transportation, housing assistance, healthcare, childcare, and mental health counseling. Monitor participants' progress in completing training programs and obtaining employment. Advocate on behalf of the participants to ensure their needs are met and barriers are addressed effectively. Maintain accurate and confidential participant records, documentation, and reports according to program guidelines and regulations. Participate in teams' meetings, training sessions, professional development, and employment services. Contribute to program evaluation efforts by collecting data, conducting surveys, and providing feedback to inform program improvements and best practices. Perform follow-up/retention services for participants who have completed the program. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager/Assessment Specialist The Case Manager/Assessment Specialist conducts standardized assessments for homeless men to identify housing barriers and determine the level of service needed. The Schwartz Men's Shelter is a shelter for men operating 24 hours a day and seven days a week. Clients are referred to the program by the New York City Department of Homeless Services. To learn more about the program, copy and paste this link into a browser ******************************* Location: Wards Island, NY 10035 Minimum Qualifications: Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 year of relevant shelter experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills. Case Manager/Assessment Specialist Principal Responsibilities: Provide standardized assessments to individuals who have entered the shelter. Obtain household verification and background checks as required. Assess client's housing and services need. Identify immediate housing placement opportunities for clients. Collaborate with area providers to coordinate necessary services. Make referrals to case management, housing search support and other services as appropriate. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager We seek a dedicated and compassionate Case Manager to join our team in supporting young adults on their journey toward employment and career development. As a Case Manager, you will be vital in providing individualized support, guidance, and resources to help young adults overcome barriers and achieve their employment and training goals. You will work closely with program participants to assess their needs, develop personalized action plans, connect them with relevant services, and monitor their progress throughout the program. Location: New York, NY 10032 Minimum Qualifications: Associate's degree or 60 college credits courses in Human Services or related field or High School Diploma or GED with 2 years relevant experience. Knowledge of youth development principles, career counseling techniques, and employment trends. Excellent organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines. Ability to work independently as well as collaboratively within a multidisciplinary team environment. Case Manager Principal Responsibilities: Publicize and market the program to potential clients. Outreach to local community-based organizations, community boards, churches, and other organizations to build a referral source. Conduct comprehensive assessments of young adult's strengths, needs, skills, and career goals to develop individualized service plans. As needed, assist participants in accessing supportive services such as transportation, housing assistance, healthcare, childcare, and mental health counseling. Monitor participants' progress in completing training programs and obtaining employment. Advocate on behalf of the participants to ensure their needs are met and barriers are addressed effectively. Maintain accurate and confidential participant records, documentation, and reports according to program guidelines and regulations. Participate in teams' meetings, training sessions, professional development, and employment services. Contribute to program evaluation efforts by collecting data, conducting surveys, and providing feedback to inform program improvements and best practices. Perform follow-up/retention services for participants who have completed the program. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case Management Model. The Case Manager works with the resident to assess their strengths and needs, plan a course of action, link the resident to services, counsel the resident and monitor progress. S/he must assure that residents receive appropriate, competent, and professional information and advice, referrals and advocacy services to achieve successful outcomes. East Clarke Place Senior Residence program supports seniors who are chronically homeless who will also benefit from a comprehensive range of supportive services. To learn more about the program, copy and paste this link into a browser ***************************************** Location: Bronx, NY 10452 Minimum Qualifications: The position requires a bachelor's degree or 60 college credits plus two years relevant experience. The position also requires two years of experience working with the homeless and/or senior population, a demonstrated ability in verbal and written communication, including basic computer skills. Case Manager Principal Responsibilities: Manage the resident intake and assessment process to orient the resident to the program and produce a comprehensive assessment of resident service needs. Develop with the resident a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the resident as required. Meet regularly with the resident to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. Provide crisis intervention and emergency response and make the necessary and appropriate referrals and linkages. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager The Case Manager plays a critical role in advancing housing stability, financial security, and overall well-being for program participants. This includes comprehensive case management, referrals, benefits navigation, and assistance with housing-related financial needs. The Case Manager is also required to conduct home visits. The Paloma Project- Based out of VOA-Greater New York's Economic Empowerment Center, provides trauma-informed, housing-focused support to survivors of domestic violence, intimate partner violence, and human trafficking. The program offers scattered-site transitional housing and rapid rehousing assistance, with individualized service coordination to promote housing stability, safety, and long-term independence. Location: Bronx, NY, 10455 Minimum Qualifications: Associates degree or 60 college credits plus two years' relevant experience or satisfactory combination of education and experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills. Case Manager Principal Responsibilities: Conduct client intakes and comprehensive needs assessments. Develop and implement individualized service plans that address housing, safety, health, and personal stability goals. Coordinate supportive services with internal staff and external partners, including legal, mental health, housing, financial literacy & budgeting services, and public benefit agencies. Refer participants to appropriate employment and education services as needed; provide warm handoffs to employment specialists or external providers. Prepare and submit Temporary Financial Assistance (TFA) packages to support rent, utilities, moving costs, and other eligible housing-related expenses. Provide benefits navigation and advocacy, ensuring clients access and retain public assistance and entitlements. Maintain timely and accurate documentation of all services and client progress in accordance with the agency and funder requirements. Conduct follow-up services for up to 12 months after program exit to support long-term housing and personal stability. Participate in multidisciplinary case conferences and service coordination meetings. Adhere to confidentiality protocols and comply with all internal and external policy requirements. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case Management Model. The Case Manager works directly with clients to assess their strengths and needs, develop and implement a service plan, link the client to appropriate resources, counsel the client, and monitor progress. The Case Manager ensures that clients receive timely, professional, and comprehensive support to achieve successful outcomes while maintaining a strong focus on client engagement and service access. Supportive Services for Veteran Families (SSVF) is a community-based outreach program, we identify low-income veteran households and connect them with a range of supportive services to promote housing stability and prevent homelessness. To learn more about the program, copy and paste this link into a browser **************************** Location: Bronx, NY 10451 Minimum Qualifications: 60 college credits plus two years relevant experience, or satisfactory combination of education and experience. Demonstrated ability in verbal and written communication, including basic computer skills. Case Manager Principal Responsibilities: Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Responsible for conducting outreach to veterans enrolled in the Supportive Services for Veteran Families (SSVF) program, ensuring their active participation and access to services, this include home visits or conducting outreach in shelter settings as necessary. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. Support outreach with screening and assessment efforts to identify veterans who may be eligible for SSVF services. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager/Assessment Specialist The Case Manager/Assessment Specialist conducts standardized assessments for homeless men to identify housing barriers and determine the level of service needed. The Schwartz Men's Shelter is a shelter for men operating 24 hours a day and seven days a week. Clients are referred to the program by the New York City Department of Homeless Services. To learn more about the program, copy and paste this link into a browser ******************************* Location: Wards Island, NY 10035 Minimum Qualifications: Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 year of relevant shelter experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills. Case Manager/Assessment Specialist Principal Responsibilities: Provide standardized assessments to individuals who have entered the shelter. Obtain household verification and background checks as required. Assess client's housing and services need. Identify immediate housing placement opportunities for clients. Collaborate with area providers to coordinate necessary services. Make referrals to case management, housing search support and other services as appropriate. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. Case Manager assures clients receive appropriate, competent, and professional information and advice, referrals, and advocacy services to achieve successful outcomes. May include supervision of direct care staff. Community Support Systems provides the support, training, and education clients need to maintain psychiatric and medical stability and ultimately obtain permanent housing. To learn more about the program, copy and paste this link into a browser ******************************* Location: Wards Island, NY 10035 Minimum Qualifications: Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 year of relevant shelter experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills. Case Manager Principal Responsibilities: Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent, and professional information and advice, referrals, and advocacy services to achieve successful outcomes. May include supervision of direct care staff. Location: Bronx, NY 10451 Minimum Qualifications: Associate's degree or 60 college credits courses in Human Services field, or High School Diploma or GED with 2 years of relevant shelter experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills. Case Manager Principal Responsibilities: Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. Perform other related duties as requested. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager/Client Care Coordinator The Case Manager/Client Care Coordinator is a key provider of services within Volunteers of America's Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff. Victory I is a facility that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser ************************** Minimum Qualifications: Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of related experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills. Candidates with related experience with domestic violence preferred. Case Manager/Client Care Coordinator Principal Responsibilities: Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. Provide aftercare to assigned clients who have been placed/discharged from the facility. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff. Horizon Program, comprised of scattered-site apartments located in the Bronx, enables single adults and families to live independently within in the community, as self-sufficiently as possible. To learn more about the program, copy and paste this link into a browser ******************************** Location: Bronx, NY 10451 Minimum Qualifications: Associate's degree or 60 college credits courses in Human Services field, or High School Diploma or GED with 2 years of relevant shelter experience. The position also requires a demonstrated ability in verbal and written communication, including basic computer skills. Case Manager Principal Responsibilities: Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case Management Model. The Case Manager works with the resident to assess their strengths and needs, plan a course of action, link the resident to services, counsel the resident and monitor progress. S/he must assure that residents receive appropriate, competent, and professional information and advice, referrals and advocacy services to achieve successful outcomes. East Clarke Place Senior Residence program supports seniors who are chronically homeless who will also benefit from a comprehensive range of supportive services. To learn more about the program, copy and paste this link into a browser ***************************************** Location: Bronx, NY 10452 Minimum Qualifications: The position requires a bachelor's degree or 60 college credits plus two years relevant experience. The position also requires two years of experience working with the homeless and/or senior population, a demonstrated ability in verbal and written communication, including basic computer skills. Case Manager Principal Responsibilities: Manage the resident intake and assessment process to orient the resident to the program and produce a comprehensive assessment of resident service needs. Develop with the resident a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the resident as required. Meet regularly with the resident to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. Provide crisis intervention and emergency response and make the necessary and appropriate referrals and linkages. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.