Volunteers of America-Greater New York jobs in New York, NY

Director of Information Technology Operations (Hybrid Remote) Reporting to the Assistant Vice President (AVP) of Information Technology (IT), the Director of IT Operations will lead and oversee the daily operations, performance, and service delivery of the organization's IT environment. This role will ensure the stability, security, and reliability of all core technology platforms, including Microsoft 365, InTune, Active Directory, Defender, Okta, CrowdStrike, Darktrace, and Fortinet firewalls, while managing operational teams to deliver outstanding IT services across the organization. Location: New York, NY 10020 Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field 8+ years of experience in IT operations or infrastructure management, including at least 4 years in a leadership role managing enterprise IT functions and personnel. Preferred Microsoft Certified: Identity and Access Administrator, Okta Certified Professional or Administrator, or CrowdStrike Certified Falcon Administrator. Required Skills/Abilities: Strong leadership and people management skills with the ability to guide multiple IT teams. Knowledge of IT operations frameworks (e.g., ITIL) and experience implementing process improvements. Familiarity with identity management, endpoint management, and cybersecurity principles. Excellent communication and presentation skills with the ability to interact effectively with executives, vendors, and end users. Strong problem-solving, decision-making, and analytical skills. Proficiency with Microsoft 365, FreshWorks and operational reporting dashboards. Experience overseeing: Okta (SSO, MFA, and identity lifecycle management) Microsoft Intune (device compliance, patching, and application deployment) Active Directory / Azure AD (group policy, provisioning, and access control) CrowdStrike Falcon (endpoint detection and response) Director of Information Technology Operations Principal Responsibilities: IT Operations Leadership:• Provide oversight and leadership for IT operations teams ensuring stable, secure, and efficient delivery of IT services.• Establish and maintain operational standards, processes, and service-level objectives. Service Desk Management:• Oversee the Service Desk function through the Service Desk manager, managing incident handling, escalations, and service quality.• Define and monitor Service Desk KPIs (e.g., response times, resolution rates, user satisfaction) and collaborate with the Service Desk Manager to drive continuous improvement and exceptional end-user support. Security & Compliance:• Support incident response processes and ensure alignment with security standards and regulatory requirements.• Oversee adherence to policies related to endpoint protection, MFA, and identity governance. Operational Excellence:• Drive automation and process improvements across IT operations and support.• Maintain operational documentation, runbooks, and knowledge bases. Disaster Recovery & Continuity:• Ensure that disaster recovery and business continuity plans are established, tested, and maintained.• Coordinate with infrastructure teams to ensure backup and restore capabilities are reliable and tested regularly. Team Leadership & Development:• Lead, mentor, and develop IT operations and Service Desk staff, fostering professional growth and a culture of accountability.• Ensure clear communication of priorities, performance goals, and career development opportunities.• Promote teamwork, operational excellence, and a customer-focused mindset. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. RESPONSIBILITIES Create a safe, welcoming and nurturing environment for students. Serve as a positive role model that promotes positive relationships, effective and open communication, respect, collaboration as well as personal and academic growth. Work with the team to create a nurturing and supportive environment for the youth. Implement various recreational, educational, social, and team building activities. Supervise participants by providing classroom management and instruction. Attend staff meetings, training sessions and professional development workshops. Meet monthly Program Coordinator for supervision. Perform additional duties as assigned. Meet monthly with program coordinator and/or program director for supervision. Perform additional duties as assigned. PROGRAM SPECIFIC RESPONSIBILITIES Develop and implement academically age-appropriate lesson plans. Facilitate project based/hands - on learning activities. Meet regularly with the Educational Coordinator for supervision and professional development. Chaperone participants on trips (day and overnight) activities will be required. QUALIFICATIONS A High School Diploma or High School Equivalency Diploma required. Completion of some college coursework is preferred, particularly in the fields of education, social work and other related areas. One year (preferred) direct experience working with children under 13 years of age youth in an educational, recreational, or community center setting preferred. Flexibility and comfortability taking initiative working in a group or independently. Genuine desire to work with children and ability to chaperone trips offsite while utilizing community resources to enhance the program and experience for participants. Be a least 18 years old and able to work a temporary part-time position. Ability to connect effectively with students and parents of diverse backgrounds. Ability developing and facilitating lesson plans and a strong understanding of the youth development principles. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. ‘TB Test required with the first 120 days of employment' for Shelters and Homeless outreach" BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. Our Adolescent Development Programs provide teenagers with opportunities to develop important life skills while promoting academic achievement, career exploration, and exposure to the arts. Our middle-school and high-school Neighborhood Development Area Program work year-round with students 13-17 years of age to ensure a smooth transition from early to late adolescence and to create a safe space for them to explore their interests. The programs operate after school and during the summer, offering community services opportunities, homework assistance and tutoring, leadership development, literacy and STEM enrichment, structured recreation, work readiness training RESPONSIBILITIES Provide high quality programming and implement curriculum that supports positive and age-appropriate leaning experiences for children. Maintain constant supervision of classroom at all times and is responsible for the health, welfare, and safety of the children. Interact and engage with the children, encourage their involvement in classroom experiences. Provide and maintain a safe, caring, and welcoming classroom that is neat and clean and attractive. Work with Program Director and Program Assistant to ensure that adequate classroom supplies, materials, resources and equipment are available. Conduct Brigance screening and High Scope Assessment of Childhood Observation and Recording (COR) data for the assigned age group/classroom to ensure the obtainment and maintenance of highest quality credentialing. Maintain daily child attendance and educational records/files of work and progress. Plan and complete weekly classroom planning documents, maintain observation logs and other documentations. Conduct weekly planning meeting with Teacher Assistant and Teacher's Aide to ensure that curriculum planning aligns with daily classroom experiences indoor/outdoor. Plan and implement education field trips. Ensure effective communication with parents through Parent Orientation, Parent-Teacher conferences, home visits and informal discussion of their children's progress. Perform other duties as assigned by manager. QUALIFICATIONS Master's Degree Education. New York State Teaching Certificate Preferred. Study Plan without Teaching Certification. One year of prior teaching experience in a Elementary/Middle School program. Bilingual English and Spanish language proficiency preferred. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. SKILLS AND ABILITIES Excellent oral and written communication and interpersonal skills. Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. Strengthening Families, Empowering Futures - The BronxWorks Family Enrichment Program partners with families in the South Bronx to create safer, more nurturing home environments. Our goal is to help families thrive-together. RESPONSIBILITIES Works collaboratively as a member of a case management team. Provides direct services to clients, including intake, engagement, assessment, referral, service plan development, advocacy, counseling, exit summaries and follow-up. Completes home visits (in-person and virtual) - either accompanies the case manager or independently. Documents all services provided. Reports any concerns about child safety and wellbeing. Accompanies parents to service appointments and to programs. Supports service plans in the areas of effective parenting practices - co-leads groups. Facilitates and makes referrals to benefits and entitlements. Acquires school and medical records in support of service plans. Provides educational client support as needed. Follows up and reports on service plan tasks of and activities by clients. Documents all work provided on program forms, in ETO, PROMIS and CNNX databases, including client progress toward service plan goals. Report to, and meet with, supervisor weekly. Attends staff meetings and case conferences. Complete program reports as required, including task verifications in ETO, PROMIS, CNNX. Perform additional duties as assigned by supervisor. QUALIFICATIONS High School Diploma or General Equivalency Diploma and one (1) one year of relevant work experience in a Family Rehabilitation Program and/or life experience and/or successful completion of a Children's Services Family Treatment/Rehabilitation Program or similar program (i.e. formerly the Family Rehabilitation Program). Proficiency in English required; proficiency in a second language preferred. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Strengthening Families, Empowering Futures - The BronxWorks Family Enrichment Program partners with families in the South Bronx to create safer, more nurturing home environments. Our goal is to help families thrive-together. RESPONSIBILITIES Provide direct services to clients. Maintain case records and statistics for program. Assist the program director in recruiting and training direct service staff. Administer personnel policies and procedures under the guidance of the program director. Hold monthly supervision meetings with staff supervised. Develop regular communication with contract managers for programs supervised and act as liaison with funding source. Ensure all programs meet contractual goals and reporting requirements. Monitor program progress and submit all required reports to funding sources, including. Submit internal progress reports on a monthly basis, or more frequently as required. Plan and develop budgets, and work with Program Director and fiscal staff to ensure that collection of payment from funding source is current. Monitor fiscal expenses and analyze fiscal reports on a monthly basis. Prepare proposals for the development, expansion and continuation of programs in coordination with Department Director and the Program Director. Monitor staff performance, including performing case reviews and structured observations. Participate in, and encourage staff to become involved in, agency events. Act as liaison with the community including the area community district. Perform additional duties as assigned by manager. PROGRAM SPECIFIC RESPONSIBILITIES Provides administrative, clinical and case management supervision to up to 5 Case Managers. Reviews and ensures proper documentation in Contact Grids, PROMIS, Connections and offline documentation, including the listing of contacts, progress notes, Family Assessment and Service Plans and Family Team Conferences. Provides weekly supervision to the Case Managers and documents it in supervision notes. Completes monthly Supervisory Case Reviews in Connections and offline for all cases assigned to their team. Reviews all correspondence and court reports prior to delivery. Attends Family Team Conferences, Elevated Risk Conferences and Child Safety Conferences to maintain case focus and direction; facilitates conferences as needed. Joins the Director on meetings of relevance to the department's work (ACS, OCFS, COFCCA). Participates actively as a member of the program's management team in strategic planning, capacity building, ongoing assessment, evaluation, planning and development of the program. Attends trainings to improve skills and strengthen practice. Completes annual performance evaluations for all supervisees. Maintain availability and access for staff to consult when they are in the field. Facilitate groups as needed. QUALIFICATIONS Master's degree in social work required. A minimum of two years program management experience. Engaging personality and detailed orientated skills are essential. Ability to collect and analyze client demographics and outcome. Excellent team-building and leadership skills. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

Senior Bookkeeper The Senior Bookkeeper maintains local accounts for East 12th Street, East 119th St and East New York supportive housing programs, oversees the rent collection system, and prepares monthly reports. East 119th Street Veterans Residence is a single room occupancy (SRO) residence that provides permanent, supportive housing to formerly homeless single veteran men and women, including those diagnosed with a mental illness. To learn more about the program, copy and paste this link into a browser ***************************************** Location: New York, NY 10036 Minimum Qualifications: High school diploma and one year of bookkeeping experience and computer proficiency in Microsoft Excel and Word. Experience in databases also required. Senior Bookkeeper Principal Responsibilities: Complete Yardi entries Posting rent payment Accurately calculate tenant's 30% of their gross income Identify discrepancies in tenant ledgers Assist with lease agreement and signing Generate notification of overdue rent Assist with eviction procedures We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Maintenance Worker II The Maintenance Worker II is responsible for cleaning of the building and grounds, and some minor repairs. Webster House is a single room occupancy residence (SRO) providing permanent, supportive housing to formerly homeless single adults, many living with mental illness or HIV/AIDS. To learn more about the program, copy and paste this link into a browser **************************************************** Location: Bronx, NY 10456 Minimum Qualifications: High School diploma or GED with two years of maintenance experience. Maintenance Worker II Principal Responsibilities: Clean areas and dispose of garbage in accordance with the facility schedule. Complete work orders. Accept and transport deliveries of supplies, furniture, and other program materials. Assist in inventory control. Provide back up in emergency safety situations. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Family Monitor The Family Monitor provides support services at designated locations at the family residence. Provides family assistance, such as escorts, incident reporting, and crisis intervention. Bushwick Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser ******************************************** Location: Brooklyn, NY 11207 Minimum Qualifications: High school diploma or GED preferred. One-year relevant experience working in a similar capacity in a social services setting. Must possess good interpersonal skills and basic computer knowledge. Certifications that are required upon hire in accordance with regulatory mandates: Security License Fire Guard (F-02) Certifications that are required within 90 days of hire - VOA will cover the cost: CPR/First Aid Coordinator of Fire Safety & Alarms (F80). Family Monitor Principal Responsibilities: Maintain the safety and security of all families in the facility including enforcement of facility rules and regulations. Maintain appropriate helping relationship with families and respond to their needs and concerns. Provide functions, including new family registration, reception of visitors, security rounds, and other designated functions. In the absence of a driver, drive facility vehicle for transportation of clients. Participate in scheduled team meetings and case reviews on assigned client families. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Recreation Assistant The Recreation Assistant is responsible for the direct supervision of the clients in their assigned area, and for enforcing applicable rules and providing assistance as needed. Dove House is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser ************************** Minimum Qualifications: Two years of college and one year of related experience or high school diploma and two years of related experience. Candidates with related experience with domestic violence preferred. Recreation Assistant Principal Responsibilities: Assist with the implementation of scheduled recreational activities and motivate client participation in the recreation program. Monitor the recreational activities to ensure compliance with established regulations. Present appropriate role model for client behavior and comply with relevant policies and procedures of Volunteers of America. De-escalate conflicts among the client population through non-violent intervention. Instruct and demonstrate to groups and individuals the basic rules and finer points of various sports. Issue, collect and account for recreation equipment. Identify and refer those consumers who require medical, social services, and/or other program services to appropriate personnel. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. Essential Duties and Responsibilities Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up. Manage a caseload Document all interactions with, or on behalf of, clients. Maintain familiarity with program resources available on and off-site. Coordinate client services with other social services, mental health, medical, employment, educational and other providers. Complete program reports monthly, or more frequently as required. Report to, and meet with, supervisor monthly. Conduct home visits and other fieldwork as required. Adhere to all funder standards, expectations, and regulations. Perform additional duties as assigned. Program Specific Responsibilities Handling tenant service requests and entering them into InCheck (Site Compliance). Preparing paperwork for audits and documenting potential liability incidents. Maintaining databases with tenant and vendor information. Organizing housing-related workshops. Acting as a point of contact for tenants, addressing their inquiries and concerns. Facilitating communication between tenants and management. Coordinating tenant appreciation events and creating newsletters. Conducting regular unit inspections. Developing and implementing resident-centered support plans. Ensure tenants are aware of and receive timely interventions, such as conflict resolution or emergency services, when needed. Conduct informational sessions with tenants to educate them about housing rights, building policies, and available resources. Coordinate with social workers, healthcare providers, and other service organizations to ensure tenants receive the necessary support. Support tenants in developing life skills necessary for maintaining housing, such as budgeting, self-care, and conflict resolution. Help tenants understand and comply with lease agreements, property rules, and program requirements. Work closely with property management staff to ensure tenants are maintaining their units and adhering to building policies. Collaborate with case managers and social workers to provide holistic support for tenants, ensuring wraparound services are in place. Participate in regular case management meetings to discuss tenant progress and identify any areas of concern or need. Collaborate with law enforcement and emergency response teams when necessary. Maintain up-to-date records on tenant interactions, service referrals, and case notes while ensuring confidentiality. Collect data related to tenant satisfaction, service outcomes, and program performance to report to management and stakeholders. Qualifications Bachelor's degree in social work or in a related field of study, required. One year of case management or relevant work experience is preferred. Candidate must have a valid driver's license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points Proficiency in English and Spanish, preferred. Proficiency in Microsoft Office suite and other standard business technology is required. Strong oral and written communication, time management and organizational skills are necessary. Skills Engagement and detailed oriented skills are essential. Strong oral and written communication, time management and organizational skills are necessary. Ability to collect and analyze client demographics and outcome. Excellent organizational and teambuilding skills. Strong presentation skills and ability to represent the agency at functions and meetings. Physical Requirements Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City, and adjacent areas, via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The BronxWorks Comprehensive Adolescent Pregnancy Prevention (CAPP) program provides health education to teens and adolescents in the Bronx. The program's goal is to decrease the number of adolescent pregnancies and STI transmission through sexual risk reduction education. There are two (2) interventions: MPC (Making Proud Choices) targeting middle-school age youth (11-13 years old years old) and BpBr (Be Proud Be Responsible) targeting high school age teens, and youth (14-21 years old). RESPONSIBILITIES Provide direct high-quality training and service provision to adolescent youth. Use evidence-based models, engage adolescent youth population in screening and assessing the educational needs particular to this age group. Perform, Plan, and Implement community outreach and activities which include: Promote program services to the community and adolescent youth. Deliver judgement free training classes to adolescent youth using the evidence-based pregnancy prevention models. Deliver and facilitate educational workshops related to topics promoting and encouraging positive youth development. Participate in community outreach events. Offer equitable access to sexual health education through training and clinic tours. Provide assistance and/ or referrals for youth to obtain comprehensive family planning services, health services or other support services as identified. Other work as assigned QUALIFICATIONS Bachelor's degree in one of the following fields of study: Public Health, Community Health, Health Promotion, Health Education or a health related field. CHES / MCHES certification preferred. Experience working with adolescent youth population is necessary. Strong writing and public speaking skills is essential. Follow-up and computer experience is required. Bilingual English/Spanish proficiency is preferred. Advanced-level professional competency in written and spoken English PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct fieldwork. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************. #INDMID

Clinical Art Therapist The Clinical Art Therapist delivers quality mental health services and programming associated with family violence to all residents and children, as well as provides direct clinical services to children and their families. New Hope Shelter is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser ************************** Minimum Qualifications: Master's degree in art therapy. Registered with the America Art Therapy Association (ATR) and at least 3 years of clinical experience with at least 1 year working with traumatized children, adults, and families. Ability to manage a team, excellent clinical skills, and strong interpersonal skills. Candidates with related experience with domestic violence preferred. Clinical Art Therapist Principal Responsibilities: Work with children and parents, in groups, individual and family sessions to address psychological and emotional consequences of family violence. Complete family intake with all residents to determine services needed. Works with case managers, other childcare staff, and recreation staff to ensure coordinated delivery of services to families. Supervise childcare and recreation staff to ensure quality services are provided. Conduct staff meetings and ensures that staff are provided with training on clinical issues. Develop art therapy internship program, supervise intern by teaching, coaching, monitoring, and evaluating educational and clinical interventions. Develop and update resource book by building contacts with the community to ensure that all resources met Volunteers of America standards of quality. Develop and implement current assessment tools for families and children that will serve to measure progress and produce outcomes. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Teacher Assistant The Teacher Assistant assists classroom teacher in all aspects involving instruction, documenting progress, and safety of students. Bronx Early Learning Center is a vibrant and nurturing special education preschool. To learn more about the program, copy and paste this link into a browser **************************** Location: Bronx, NY 10457 Minimum Qualifications: High School graduate and New York State Certification as a Teacher Assistant. Teacher Assistant Principal Responsibilities: Work with individual children or groups of children on special instructional projects and activities as planned in conjunction with the teacher. Work cooperatively as member of team assisting in related instructional work as required; and assisting pupils in the use of available instructional resources and the development of instructional materials. Write individual anecdotal records and/or keep record of discrete trial instruction of students by providing the teacher with information about the children that will assist the teacher in the development of appropriate learning experiences. Meet with teacher to plan instructional activities and materials thereby utilizing their own special skills and abilities by assisting in instructional programs in such areas as: foreign languages, arts, crafts, music and similar subjects. Escort students to and from the school buses at arrival and dismissal time. Escort students throughout the building outside of the classroom. Communicate with parents verbally and in writing under the direction of the teacher, or in absence of the teacher. Participate in staff development activities. Attend team meeting conferences as appropriate. Follow policies and procedures of school. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Linen & Supply Clerk The Linen & Supply Clerk performs duties to assist in the daily operation of the department. The Schwartz Assessment Shelter is a shelter for men operating 24 hours a day and seven days a week. Clients are referred to the program by the New York City Department of Homeless Services. To learn more about the program, copy and paste this link into a browser ******************************* Location: Wards Island, NY 10035 Minimum Qualifications: High School diploma or GED preferred with relevant experience. Linen & Supply Clerk Principal Responsibilities: Receive, store and issue equipment and supplies to clients. Reconcile deliveries and supplies against delivery invoices. Manage inventory and recommend elimination of excess stock. Prepare inventory reports to include incoming and outgoing supplies. Assist with the maintenance and cleanliness of the supply area(s). Perform general clerical duties, including filing and light word processing, and maintains accurate records for the department. Supervise clients and interns as required. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The BronxWorks Workforce Development Program was created to empowering your career journey. Your skills, your future, our mission. RESPONSIBILITIES: Provide mental health support and advice to program participants to promote optimum mental and emotional health, with an emphasis on prevention, including crisis intervention supports to help participants move from crisis to hope. Conduct assessments for Train and Earn participants to assess fit for the program and identify those in need of counseling services Meet with program participants consistently to discuss barriers to program completion and as part of the post-exit outcome. Make any relevant referrals as necessary and ensure participants follow through with all referrals. Assure quality, timely data entry into both funder-mandated databases and the company's Salesforce database. Attend team meetings, case conferences and supervisory sessions; including all funder meetings Ensure that service delivery and operations of the program meet the needs of the participant safely and effectively, and places equity and inclusion at the center of their work. Other duties as assigned QUALIFICATIONS: Bachelor's degree in social work or relevant field required, and certified as LMSW, LCSW or certified as a mental health counselor with a minimum of three years relevant, progressively successful experience in trauma informed care. Strong oral and written communication, time management and organizational skills are necessary. Knowledge and proficiency of Microsoft Office suite and other standard business technology is required. Demonstrated experience in working with government contracts, preferably NYC DYCD contracts is a plus. Computer literacy including proficiency in Microsoft Office suite, database management and other standard business technology is required. Ability to read, write and speak the English language. POSITION CRITERIA: Able to foster motivation by educating and empowering participant on the stages of change and setting tasks to move through them. Prior experience working with DYCD funded programs is a plus Must be able to effectively communicate with clients of diverse cultural and language backgrounds Must be comfortable in intercultural environments. Quality interpersonal skills; ability to work well with diverse constituencies while maintaining a high level of professionalism, discretion, and integrity. Must be able to effectively communicate with youth participants of diverse cultural and language backgrounds and be comfortable with the use of interpreters in the clinical setting. Must be comfortable in intercultural environments. Must be able to work occasional hours outside of normal business hours. Must be a self-starter with a high level of organizational skill, flexibility, and commitment to youth participants Must be able to function as part of a team. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact *************************.

Certified Preschool Teacher Assistant The Certified Preschool Teacher Assistant assists classroom teacher in all aspects involving instruction, documenting progress, and safety of students. Bronx Early Learning Center is a vibrant and nurturing special education preschool. To learn more about the program, copy and paste this link into a browser **************************** Location: 1887 Bathgate Avenue, Bronx NY 10457 Minimum Qualifications: High School graduate and New York State Certification as a Teacher Assistant required. Preschool Teacher Assistant Principal Responsibilities: Work with individual children or groups of children on special instructional projects and activities as planned in conjunction with the teacher. Work cooperatively as member of team assisting in related instructional work as required; and assisting pupils in the use of available instructional resources and the development of instructional materials. Write individual anecdotal records and/or keep record of discrete trial instruction of students by providing the teacher with information about the children that will assist the teacher in the development of appropriate learning experiences. Meet with teacher to plan instructional activities and materials thereby utilizing their own special skills and abilities by assisting in instructional programs in such areas as: foreign languages, arts, crafts, music and similar subjects. Escort students to and from the school buses at arrival and dismissal time. Escort students throughout the building outside of the classroom. Communicate with parents verbally and in writing under the direction of the teacher, or in absence of the teacher. Participate in staff development activities. Attend team meeting conferences as appropriate. Employees receive an exceptional benefits package including Medical Dental Vision Prescription coverage Life insurance, Retirement plan Educational Reimbursement Program (includes tuition and license/certification) Paid Time Off which is accrued monthly and roles over from year to year. In addition; Paid Birthday Holiday Follows a School Calendar And much more…

Employment & Education Specialist The Employment & Education Specialist assures that the young adult has the work readiness skills to begin seeking employment or furthering their education to be financially self-sufficient to live independently when finishing the program. Transitional Living Program assists youth in preparing for life as adults. Our staff teach and prepare youth in the program in the areas of job preparation, navigating housing options and financial literacy to manage paychecks, bills, and savings. These initiatives will propel our clients towards independent living. To learn more about the program, copy and paste this link into a browser https ************************************* Location: Union, NJ 07083 Minimum Qualifications: The position requires a minimum of an Associate's degree with one year of related experience in providing employment/education services for low-income and/or homeless population. Knowledge of federal guidelines for public and private low-income housing required. Excellent written and verbal communication skills. This position shall also have a valid state driver's license with a safe driving record that meets agency policies. Employment & Education Specialist Principal Responsibilities: Provide young adults with weekly one-on-one support to complete their high school or GED certificate. This includes assisting youth with re-enrolling in high school or a GED program. Assist young adults in identifying and enrolling in postsecondary education or trade school. Help with course selection and accessing financial aid. Assist young adults in setting up academic tutoring if necessary. Facilitate education assessments and workshops. Facilitate employment workshops focused on job training and retention, goal setting, resume/cover letter development and work readiness skills. Develop relationships with local businesses and employment service agencies to facilitate internships and jobs that will help youth improve their long-term economic security. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Social Worker The Social Worker provides assessment, crisis support, case management and short-term counseling services to shelter residents, including but not limited to those with acute behavioral health needs. The Social Worker manages a caseload of clients throughout their shelter stay, developing and coordinating work towards their Independent Living Plan goals. The Social Worker makes internal and external referrals and coordinates the efforts of each clients' team towards the goal of securing appropriate permanent housing with all needed service in place to promote long-term stability. The Social Worker must ensure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. Empower Residence is a 24/7 transitional housing program for women, operating under HRA/DSS guidelines. As an enhanced shelter, we support residents facing challenges such as mental health needs, substance use, unemployment, and poverty. To learn more about the program, copy and paste this link into a browser **************************************** Location: New York, NY 10023 Minimum Qualifications: Master's Degree in Social Work or Mental Health Counseling with the expectation that LMSW is acquired within 12 months of hire. Knowledge of services, resources, benefits and housing options relevant to homeless and low-income New Yorkers. Knowledge of behavioral health and mental health, classifications, trauma and treatment options and strengths-based, and recovery-oriented approaches; experience working with diverse client populations. Social Worker Principal Responsibilities: Conduct intake and assessment process to orient each client to the program and produce a comprehensive assessment of client service needs Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions. Complete required biopsychosocial evaluation for supportive housing coordinated entry. Facilitate psychoeducation and therapeutic groups and workshops. Provide crisis intervention support. Coordinate shelter team working with each client to monitor and work towards ILP goals. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.

Program Coordinator The Program Coordinator is responsible for all tasks that assist participants with pre-tenancy, tenancy, and move in support services for the Housing Supports Program. The primary goal for the Housing Supports program is to provide access to housing support services that will help homeless participants find homes and remain in their homes, thereby improving health outcomes. Tasks include providing essential services necessary to ensure that individuals can successfully apply for housing, search for housing, and maintain their housing. The Program Coordinator maintains a wellness and recovery-oriented environment by using person-first language, and person-centered and rehabilitation planning to participants referred by the MCO's and the community. Location: Rahway, NJ 07065 Minimum Qualifications: The position requires a bachelor's degree from an accredited college or university in one of the helping professions, such as social work, human services, counseling, psychiatric rehabilitation, psychology, or criminal justice. In lieu of a bachelor's degree in a helping profession, 2 years' experience working with the homeless population is required. Excellent engagement skills with knowledge and practice of motivational interviewing are essential for this position. Possess excellent verbal and written communication skills. Ability to develop relationships with community partners including the MCO's and landlords is required. This position will also have a valid state driver's license with a safe driving record that meets agency procedures. Experience working with developing landlord relationships is preferred. Program Coordinator Principal Responsibilities: Collaborates with DCA and NJ Family Care to implement program expectations. Documents all contacts in New Jersey's Homeless Management Information System (HMIS) or a HMIS-comparable system consistent with additional guidance from DMAHS. Conduct an initial assessment to assess participant's eligibility for Housing Supports and request service authorization from the MCO. Develop an individualized housing support plan with participants by engaging with participants using the Housing First model as well as other evidence-based practices such as Motivational Interviewing. Identifies, coordinates, and secures resources to assist with housing costs and other expenses. Educates and trains the participant on the role, rights and responsibilities of the tenant and landlord. Assist with the housing recertification processes, including lease renewals and housing subsidy renewals Assists with navigating the complexities of the housing application process as well as assisting with the housing search. Communicate effectively with MCO care management, Housing Specialist, and utilization management staff to provide authorization requests and updates on changing participant needs. Supports the participant in development of independent living and tenancy skills, including housekeeping; cleanliness; time management; financial literacy skills; budgeting; fraud prevention; establishing a bank account; connections to community services including grocery stores, transportation, schools, and jobs; as well as connecting the participant to social services. Assists Director in interviewing candidates and selecting staff for Housing Supports positions. Provides thorough orientation, supervision, training, evaluation and support for staff. Ensures that staff are performing duties as expected and documents performance problems through effective teamwork and collaboration of staff Provides oversight and supervision to staff that is necessary to assist participants in achieving recovery goals in various life roles such as housing, employment, education, and/or social domains that support long term housing stability. Participates in staff meetings and other program meetings/activities. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary.