Volunteers of America Los Angeles jobs - 237 jobs

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

ABOUT US: Volunteers of America Southwest's (VOASW) Healthy Start (HS) program seeks to improve the well-being of mothers who are expecting or have just given birth and their partners through the delivery of individualized case management and care coordination. The HS program assesses the need of all individuals and families enrolled in the program and connects them with services and resources most appropriate for them. Through the delivery of these services, we hope every member can improve their quality of life, establish a support system and develop healthy living choices. CLASSIFICATION SUMMARY: Under the supervision of the Program Director, the Community Consortium Coordinator (CCC) will oversee the formation of the community consortium, ensure it is inclusive of key partners in maternal health and is chaired by a Healthy Start target population. The CCC coordinates with community agencies, identifying any new partnerships to promote the best services available to Healthy Start participants. Ensures that treatment best practices and quality assurance standards at Enhanced Care Management- Healthy Start follows regulations. ESSENTIAL DUTIES AND RESPONSIBILITES: * Ensure Volunteers of America Policy and Procedures are adhered to. * Monitor and supervise the quality of clinical techniques utilized by care managers, parent educators and interns. * Facilitate community consortium meetings as calendared and document attendance. * Recruit members for the consortium to reflect the best possible partnerships for HS population. * Work with the staff to ensure that the outcomes related to referrals and partner management. * Work with all identified partners to establish a working relationship for ECM-HS for referrals and placements. * Supervise assigned interns and trainees. * Support HS participants appointed to consortium.

Volunteers of America Southwest's (VOASW) Enhanced Care Management (ECM) program provides a whole person approach to care for Medi-Cal beneficiaries. VOASW believes in individualizing services based on need and what works best for the member, thus through care management and care coordination we asses need and connect individuals to services and resources most appropriate for them. Through the delivery of these services, we hope every member can improve their quality of life, establish a support system and develop healthy living choices. The Service Validation Analyst will be assigned duties associated with quality monitoring/assurance activities and reporting as designated. The analyst will focus will be on transforming, validating, and translating data for the purpose of ensuring compliance with assigned contracted services. ESSENTIAL DUITES AND RESPONSIBILITES: * Monitors electronic data collection system daily. * Regularly works on spreadsheets, creating error and omission reports. * Creates daily production, exceptions and billing violation reports for management. * Works closely with lead care managers to ensure input of clean data. * Adheres to department standards/methods for analysis of service and billing data. * Ability to work on a team and independently as assigned. * Work efficiently under pressure and established timeframes.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $19.01 - $20.01 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Reporting to a Maintenance Supervisor, the Landscaper has responsibility for minor repairs and regular grounds maintenance for the assigned complex. This position requires the ability to work independently and with flexible hours. DUTIES AND RESPONSIBILITIES Maintains assigned grounds, driveways, walk ways, and parking lots in good condition Follows daily maintenance checklist provided by supervisor; Assures tools and supplies are stocked and appropriately secured in maintenance store rooms; maintains cleanliness and order of store rooms Checks grounds for any safety concerns; understands and carries out VOALA, federal and other governmental regulations Cares for lawns by weeding, grubbing, trimming and edging around property Operates power equipment such as power mowers, blowers, and edgers Mix and sprays or spreads fertilizers, herbicides, or insecticides onto grass, shrubs, and trees Remove tree limbs, overgrowth, and other hazards; gather and remove litter and garden debris Ensure outdoor furniture, d cor, and lighting is maintained and good working order Other duties as assigned ESSENTIAL DUTIES: Maintains the exterior of assigned buildings, walkways, parking lots, and grounds in good condition, including removing hazardous vegetation, debris and litter Provides lawncare by weeding, grubbing, trimming and edging around property Mix and sprays or spreads fertilizers, herbicides, or insecticides onto grass, shrubs, and trees Keeps tools and stock in good order Cares for outdoor furnishings and lighting Conducts regular inspections of assigned buildings and grounds Drives company vehicle as required for pick up and delivery of supplies Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: High School Diploma or GED EXPERIENCE: Minimum of 1 year of experience in grounds maintenance or landscaping PREFERRED QUALIFICATIONS: Formal training in a Construction Trade specialty (plumbing, electrical, masonry, carpentry, HVAC, etc.) Bilingual (English and Spanish) Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Volunteers of America is a federally and stated funded comprehensive early childhood education program with a focus on child development that includes a Childs cognitive, physical and social emotional growth and development. The program fosters Family Engagement in all areas of a child's development and provides comprehensive resources to low-income families in the areas of health, nutrition and community resources. A staff person who links families to Early Head Start and to appropriate health, special needs, nutrition, human services, mental health, education, and parent involvement services, supporting them in making decisions and choices that will help improve their lives. This staff person also works collaboratively with Service Coordinators to implement mandated Federal and State guidelines. ESSENTIAL JOB FUNCTIONS: The duties below are intended to provide an overview of the duties required of the Family Service Advocate. * Responsible for 100% enrollment of eligible children per Enrollment Recruitment Selection Eligibility and Attendance (ERSEA) requirements and Head Start Performance Standards. * Assist the family to improve the condition and quality of family life. * Encourages parent participation in the center, home visits, and related activities. * Makes parents aware of community services and resources and facilitate their use. * Interacts with families in a manner that is respectful of each familys ethnicity and cultural diversity. * Communicates in an effective manner with parents and children in their native language, if possible. * Maintains accurate records as required by the program while ensuring their confidentiality, i.e. child and family information. * Monitors, Implements, and follows-up with Agencys Child Attendance as per Attendance policy, as needed. * Attends home visits as necessary with respect to issues on child attendance, recruitment/enrollment, etc. * Oversees the implementation of all Plan of Actions relating to Court Orders with respect to Child Custody. * Facilitates parent, and program planning meetings and provides materials/resources. * Educates parents as to the purpose and need of a complete physical and dental exam for their children, and the overall goals and objectives of the health requirements, and follow-up as needed. * Collects, updates, and maintain childrens health requirements within established timelines, and follows-up when needed. * Conduct Health Screenings for children. * Provides resources to families with emergency assistance or crisis intervention, and follow-up. * Recruitment/Pre-enrollment/Enrollment for eligible families in order to obtain and maintain 100% enrollment at all times. * Assists Child Development Specialist and Center Child Development Coordinators with Initial Parent Orientation at the beginning of the year. * Conducts ongoing New Enrollment Parent Orientations * Serve as a liaison between Head Start families and community-based agencies to provide necessary services and follow-up as needed. * Conducts Family Partnership Process Form for each family in order to identify needs and strengths, provide resources as applicable and establish a family goal. * Refers families to appropriate services i.e. mental health, disabilities, nutrition, health, and follow-up as needed. * Assists families in arranging appointments and follow up visits, as needed (i.e. medical, dental, court, social services agencies, and local education agencies). * Weekend and evening work may be assigned as needed. * Attends trainings and meetings, as scheduled and/or assigned. * Perform special projects and/or related duties as assigned. * Travels to Head Start centers, community agencies, conferences, and trainings. * Ensure compliance with ERSEA by maintaining a complete ERSEA file on each child for assigned site(s). * Input and track all relevant Child and Family data through the student data base system. * Reviews all files of assigned families and verifies that entry into data base system is accurate when compared to files. * Reviews files to ensure that all necessary documentation for the children is in place.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $24.84 - $26.15 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. Continuous Quality Improvement (CQI)- Corporate Serving those who serve others. The Continuous Quality Improvement (CQI) Department supports the programs of VOALA through data collection and validation, identifying, describing, and analyzing strengths and problems and then supporting the Evaluation Department and the Programs as they implement and update best practices. The CQI Department works with all VOALA programs to ensure their hard copy records and electronic databases meet legal and funder requirements, and reviews selected program procedures for compliance with funder requirements and goals. The CQI Department strives to ensure that all VOALA programs are audit-ready . JOB SUMMARY AND PURPOSE The Data Monitor will review data collected for clients accessing various residential programs of VOALA. The following duties may be handled in conjunction with Funder staff, and Program staff where applicable. DUTIES AND RESPONSIBILITIES Review and validate data entries for accuracy, consistency, and completeness across various systems or reports. Identify and correct data discrepancies, errors, or omissions in collaboration with data entry staff or program teams. Ensure compliance with organizational data standards, policies, KPIs, and regulatory requirements. Maintain documentation of data review processes, findings, and corrective actions. Support data quality audits and assist in preparing reports and KPIs for internal and external stakeholders. Collaborate with analysts and program staff to improve data collection tools and workflows. Provide feedback and training to staff on data quality best practices. Monitor data trends and flag potential issues for further investigation. Assist in the development and refinement of data review protocols and checklists. ESSENTIAL DUTIES: Documentation and data entry Review Identify and correct data discrepancies, errors, or omissions in collaboration with data entry staff or program teams. Maintain documentation of data review processes, findings, and corrective actions. Support data quality audits and assist in preparing reports and KPIs for internal and external stakeholders. Collaborate with analysts and program staff to improve data collection tools and workflows. Provide feedback and training to staff on data quality best practices. Monitor data trends and flag potential issues for further investigation. Assist in the development and refinement of data review protocols and checklists. Other duties as required (subject to change based on the needs of the organization). Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate or Bachelor s degree in Data Management, Public Administration, Social Sciences, or a related field. EXPERIENCE: 1-year experience in data review, quality assurance, or administrative support. PREFERRED QUALIFICATIONS: Bachelor's degree preferred Familiarity with HMIS, Adsystech, and/or Clarity programs Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $65208 - $68640 Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Project Coordinator is responsible for meeting the program goals, annually. The Program Goals for the participants served by the Project Coordinator are: Enroll and complete in a rigorous high school program of study Achieve High School graduation Improve academic performance on standardized tests, and competitive scores on college entrance exams Enrollment in post-secondary education Promote college degree attainment in six years The Project Coordinator will ensure the annual enrollment goal of 500 participants is met by January of each year DUTIES AND RESPONSIBILITIES Supervise, evaluate and recommend staff for hire Collect and submit data for the annual preparation and submission of the Annual Performance Report (APR) Monitor and document participant academic progress and ensure a plan of action for improvement Visit target school and maintain contact with school personnel to develop awareness of program services and report participant s progress Develop and implement a summer enrichment program Develop and implement tutoring math program for RSSP participants Responsible for meeting recruitment deadline, the assessment of participant needs, and that each student meets the requirements for enrollment in our ETS Program Ensure the completion of all program forms, and the appropriate documentation of all services Monitor and document participant academic progress and ensure a plan of action for improvement Visit target school and maintain contact with school personnel to develop awareness of program services and report participant progress Ensure the collaboration with other youth programs in the community Maintain accurate program files for participants in the database and file cabinets Develop resource educational materials for project use with seminars and workshops Administer and interpret project assessment inventories for participants Ensure the appropriate number of contacts with participants are made for college preparation, and social/personal development Develop and implement a summer enrichment program Plan and conduct parent workshops Plan and implement college or career tours Ensure that the management of participant case load is continuously being documented to reflect the provision of services Other duties as required ESSENTIAL DUTIES: Responsible for day-to-day Program efforts, providing guidance and supervision for staff, budget oversight, project timelines, and anticipated outcomes; Effectively plans workload of subordinate individuals and programs; budgets, deploys, and organizes resources Recruit participants, perform outreach to school and community Develop curriculum and conduct workshops/seminars on college and career planning, financial literacy and personal development Coordinate tutorial services available at the target school and community, observe effectiveness, make referrals as appropriate Plan and supervise group activities and college visits, assist program activities and field trips Engage personally with students, prepare and execute intervention plan for poor academic performance, initiate discipline if needed, involve parents, make referrals to outside resources Maintain Blumen database on participants, and program schedule; prepare and record weekly evaluations, observing student privacy Make regular reports to Director, assist in preparation of Program s Annual Performance Report Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor s degree required in education, counseling, social work, higher education administration, or an appropriate field related to Project objectives. EXPERIENCE: Minimum of two (2) years of experience assisting with staff supervision; budget management; program development and evaluation, reporting, and compliance with federal regulations. Minimum of four (4) years of experience with federal TRIO programs, academic support programs, or similar programs for disadvantaged low-income 9-12th grade students that are potential first-generation college students. Experience providing academic advising services, academic instruction, tutoring programs, non-cognitive skills, college, career, financial aid, and economic literacy information to an assigned caseload of secondary school students (grades 9-12). Professional or personal experience in overcoming barriers similar to those confronting Project Participants. PREFERRED QUALIFICATIONS: Master's degree in education, social work or counseling from an accredited college or university Formal training and/or work experience in programming that improves secondary school retention/graduation rates Experience preparing high school students for admission and financial aid to post-secondary schools Bilingual in English and Spanish Ability to develop a network with staff at other pre-college programs Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $17.70 - $18.63 PER HOUR NUTRITION DEPARTMENT VOALA operates two kitchens in support our programs, providing meals for our participants: JOB SUMMARY AND PURPOSE This position will have the responsibility of preparing all meals and packaging them for delivery to all the program sites and clean up after the food has been prepared. The nutrition aide also maintains food production and follows regulations required by the programs, agency, and State/Federal agencies such as CACFP and Head Start. DUTIES AND RESPONSIBILITIES This position will have the responsibility of preparing all meals and packaging them for delivery to all the program sites and clean up after the food has been prepared. The Nutrition Aide I also maintains food production and follows regulations required by the programs, agency, and State/Federal agencies such as CACFP and Head Start. Prepare, cook and serve breakfast, lunch and dinner, for on-premises dining and delivery to remote sites. Prepare raw food for cooking by washing, peeling, cutting and seasoning; monitor food during cooking process including testing, turning and/or stirring; regulate cooking temperatures of ovens, broilers, grills, and roasters, etc. properly package meals for delivery as required. Maintain food inventory and prepare food supply order; ensure proper food storage temperatures and rotate stored food properly Perform regular kitchen and storage area clean up: sweep/mop floors, wash/scrub sinks, ovens, stove and grill. Maintain highest levels of sanitation as required by local and government regulations. Maintain safe environment at all times in accordance with industry standards and safety regulations Other duties as assigned ESSENTIAL DUTIES: Prepares main dishes, vegetables, deserts and snacks for children ages 1 -11 according to menu, recipes, cacfp regulations, and individual children's needs and instructions. Wash and clean cooking utensils, equipment and maintain a safe and sanitary food service environment. Order food supplies and manage the storage of items according to established procedures. Maintain an inventory and record of food service items including quantities and specifications Attend meetings and trainings as designated by agency and/or as deemed necessary by Supervisor. Monitor Food allergies Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Must be able to read and write legibly in English and have general knowledge of current health and nutrition concepts. First Aid/CPR certified Food handler certification EXPERIENCE: On the job training provided PREFERRED QUALIFICATIONS: High School Diploma Certifications in public health, Nutrition education, Food safety, or related field. Work experience in Head Start/Early Head Start programs. Knowledge of CA driving laws. Knowledge of nutrition practices and allergy restrictions/food substitutions. Bilingual English/Spanish or other language i.e. Armenian or Farsi. Perform other duties as assigned. Works well in a team and independently. Promotes nutrition curriculum, activities, and initiatives. Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $87086.50 - $91,670 Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Under the supervision of the Senior Program Transitions Manager, the Program Transitions Lead will lead, plan, and execute high-priority, cross-functional projects. Concurrently, this role will provide project management guidance to the start-up and close-out programs, working collaboratively with program leaders to ensure adherence to organizational procedures and successful delivery of outcomes. This individual will serve as a key advocate and champion for project management best practices within the Transition Team, mentoring colleagues and driving the adoption of standardized processes to enhance organizational efficiency and impact. DUTIES AND RESPONSIBILITIES * Lead the planning and execution of strategic projects and tasks assigned. * Working closely with the CFO, lead special projects as assigned and directed ensuring all projects are completed timely. * Develop comprehensive project charters, plans, and budgets for assigned initiatives, and provide regular, clear status reports to the CFO and other executive stakeholders. * Mentor and coach team members on project management principles, methodologies, and tools, fostering a culture of project excellence within the department. Working with Senior Program Transitions Manager. provides development plans for team members professional development. * Contribute to the development and refinement of the Transition Team's project management templates, tools, and standard operating procedures ensuring process and procedures meet current organizational needs including contract documentation, focused on continuous quality improvement * Work with Program Managers to monitor and ensure program start-up and close-out projects adhere to organizational procedures and meet key deliverables. ESSENTIAL DUTIES * Project Leadership * Lead the planning, execution, and closure of high-priority, cross-functional projects. * Develop comprehensive project charters, plans, and budgets for assigned initiatives. * Proactively identify, assess, and mitigate project risks and issues. * Provide clear and regular status reports to executive stakeholders. * Program Transition Guidance and Oversight * Provide project management guidance to Program Managers leading program start-ups and close-outs. * Work with program leaders to ensure transition projects adhere to organizational procedures and meet key deliverables. * Facilitate communication between program teams and key departments (Finance, IT, HR, etc.) during transitions. * Department Development and Team Mentorship * Mentor and coach colleagues on project management principles and best practices. * Serve as the project management subject matter expert (SME) for the Transition Team. * Contribute to the development and refinement of department templates, tools, and standard operating procedures. * Other duties as required and is subject to change at any time. * Community outreach, Professional development events. Qualifications REQUIREMENTS: * Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: * Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years). EXPERIENCE: * 4 years experience in a social services organization supporting grant/contract development. * Minimum of 3 years of direct Staff management experience. * Budget Management / Oversight Experience * Experience managing programs with over 10 staff, serving clients with multiple modalities PREFERRED QUALIFICATIONS: * Master of Social Work or discipline related to Program services * PMP (Project Management Professional) or Certified ScrumMaster (CSM) certification is highly desirable. * History of working with multiple community partners, existing relationships a major plus. * Experience connecting clients to community and government resources. * Experience serving the target community (veterans, homeless, at-risk youth, et cetera) * Bilingual in English and Spanish. * Well informed of organizational priorities and procedures. * Knowledge about community resources * Experience with project management software (e.g., Microsoft 365, Asana, Jira) is strongly preferred. Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment

Volunteers of America Southwest's (VOASW) Enhanced Care Management (ECM) program provides a whole person approach to care for Medi-Cal beneficiaries. VOASW believes in individualizing services based on need and what works best for the member, thus through care management and care coordination we asses need and connect individuals to services and resources most appropriate for them. Through the delivery of these services we hope every member can improve their quality of life, establish a support system and develop healthy living choices. The Care Manager is the primary point of contact for Medi-Cal beneficiaries and directly provides care management and care coordination services. Care Managers are responsible for completing comprehensive assessments, establishing care plan, coordinating services and referrals and providing education and support to help members make healthy lifestyle choices. Care Managers facilitate conversations between interdisciplinary Care Teams (including Community Health Workers, Care Coordinators, Lead Care Managers, primary care physicians, and other providers delivering care to the member.) ESSENTIAL DUTIES AND RESPONSIBILITES: Client caseload management: Conduct assessments and reassessments, care planning, and care management. Schedule in-person/home visits and electronic check-ins with members. Maintain extensive knowledge of local community support services, inducing but not limited to health care, mental health care, housing, basic needs, etc. Coordinate care and services with external care providers including PCPs, Specialty Physicians, Nurses, Psychologists, Psychiatrists, etc. Document interactions with member including direct and indirect services. Provide ongoing support and education to members regarding health lifestyle choices. Regularly review and update care plan. Work with Medi-Cal and community providers to coordinate services for members. Provide members with education and services to prevent ER visits, hospitalizations and readmissions. Organizational and administrative duties: Participate in Care Team meetings and Care Conferences. Document client services EHR. Track all services provided to member including direct and indirect services and time spent on each activity. Establish and retain client referral systems from care coordination systems Complete reporting requirements according to organization standards. Track client information, schedules, files, and forms in a confidential manner. Maintain ongoing knowledge of program requirements, expectations and services. Attend and represent the organization at professional conferences, in-service trainings, and meetings at the request of or with the approval of supervisor. Participate quality assurance and monitoring activities for service delivery and documentation. STANDARDS OF EXCELLENCE: Processes requested or needed information on or before expected deadline. Information provided and received (operational and financial) is error-free and responsive to requests. Demonstrates and maintains competency in the specialty or discipline for which position is responsible. Demonstrates ethics, courtesy and respect, and creates an approachable environment. Identifies options and solutions to a problem when confronted with a challenge. Looks at rationale associated with each situation to determine and verify the logic and correctness based on historical or current data. Maintains confidentiality, uses good judgement and continually keeps Manager/Director updated on any unusual or emergency situations. Provides excellent customer services to internal and external customers. Equal Opportunity Employer This employer participates in E-Verify. Applications are accepted online only. Qualifications EDUCATION AND EXPERIENCE: BA, LMSW/LCSW/LMHC or RN/LPN degree 2 years minimum of case management experience Strong understanding of cultural competency with the target population Medi-Cal experience preferred Computer literacy necessary Physical Requirements: Physical demands associated with office work Some travel required

WHO WE ARE: Volunteers of America is an exceptional place to work. Our goal is that all of our students become self-motivated, competent, and lifelong learners, The work of educating our children and supporting our families is the critical mission of Volunteers of America Southwest and we would not be able to achieve our mission without dedicated and talented teachers. WHAT WE OFFER YOU: Career growth Exceptional place to work with up-to-date facilities, resources and technology Team focused environment with long service staff Competitive compensation Comprehensive employee benefits for full time employees effective 1st of the month after 30 days Retirement plan with company match POSITION SUMMARY: Under the supervision of the Child Development Coordinator, the EHS Teacher facilitates safe and healthy learning activities for young children, 0-3 years of age. Play based learning promotes social-emotional, physical, and cognitive growth. An EHS Teacher plans individual and group activities according to child's age and current developmental levels under the guidelines of Creative Curriculum. An EHS teacher also involves parents in educational activities of the program to enhance their role as the principal influence on the child's education and development. Assist parents to increase knowledge, understanding skills, and experience in child growth and development. Identify and reinforce experiences, which occur in the home that parents can utilize as educational activities for their children. Teachers fully comply with policies and procedures of Volunteers of America SW, and regulations of State Department of Education, Child Development Division Funding Terms and Conditions, Title 5 regulations and Title 22 Community Care Licensing regulations. ESSENTIAL JOB FUNCTIONS: Classroom Safety Develops a plan to ensure the safety of the children within the group utilizing indoor and outdoor facilities completes daily health and safety checklist and reports needed repairs and/or timely maintenance to the Center Coordinator. Inspects/ facilities for hazardous conditions and unsafe environment and materials and completes daily health and safety checklists. Removes all debris, and all hazardous and unsafe equipment and materials. Supervises activities of children to ensure their safety. Recognizes and reports accidents, illnesses, and suspected child abuse to appropriate personnel according to timelines. Conducts monthly emergency drills. Maintain a clear and orderly classroom, kept free of clutter. Effective Teaching Practices Plans and conducts class activities that encourage healthy habits appropriate to child. Selects and uses materials and equipment that stimulates child development. Includes materials, which reflect the children's culture(s) and uses them appropriately. Plans and facilitates daily learning activities for children based on children's interests in alignment with the Creative Curriculum to support School Readiness in all learning domains. Writes and maintains accurate records, child observations to complete accurate child assessments (DRDP) 2 times per year Designs an individual development plan (IDP) for each child in collaboration with the parent, identifying learning goals and activities for home and school that will support development and achievement of goal (s). Provide diaper changes and meeting toileting needs of young children, as needed. Facilitate healthy habits with assistance such as tooth brushing and handwashing Conducts staff-parent conferences each family with an enrolled child each program year; per requirements; parent conference will be conducted within 30 days of completed DRDP. Attends all required in service training, and orientations, workshops, seminars, etc. Follows approved agency procedures, as well as distributes and maintains them under proper security. Submits all required reports and administrative forms accurately, completely and timely, including enrollment and attendance information. Parent-Family- Community Engagement Active participant in recruiting, assisting parents who walk in for enrollment information and/or participates in formal recruitment activities as assigned. Encourages participation in parent groups at the center and provides opportunities for parents to use their skills and talents in the group. In bilingual settings, communicates both verbally and in writing, with both the parents and the children in their language when possible. Conducts parent education meetings, which will include orientation, discussion of IDP, child development, curriculum, and parenting skills. Program Responsibilities Attends trainings and meetings, as scheduled and/or assigned. Perform special projects and/or other related duties as assigned. Abides by Agency Code of Conduct and policies, including applicable laws such as Mandated Reporting. Equal Opportunity Employer Applications are only accepted online. This employer participates in e-Verify. Qualifications EDUCATION, QUALIFICATION AND SKILLS: EDUCATION: Associate Teacher - 12 Core Unit in Early Childhood Education. Must have valid Child Development Associate Teacher Permit or above within 6 months of hire. Teacher I - Associates (AA) degree in Early Childhood Education, Child Development, or related field. Teacher II - Bachelor of Arts (BA) degree in Early Childhood Education, Child Development, or related field. Teacher III - Masters (MA) degree in Early Childhood Education, Child Development, or related field. EXPERIENCE: • At least two years' experience in a classroom or group setting with children.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $25.94 - $27.30 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Project Advisor is responsible for preparing participants for high school graduation and post-secondary education. The services and activities performed by the Project Advisor will enhance motivation and improve graduation rates, including coordination of tutorial services, college and career advising, academic achievement monitoring, college and career tours. DUTIES AND RESPONSIBILITIES Student Support Functions Recruit, select, enroll, and advise students at an assigned High School; conduct outreach to students and community; Provide participants at the target school with academic advising and planning, career awareness and assessment, post-secondary option information and application assistance, college entrance examination information, financial aid advising and application assistance to ensure successful graduation from secondary school and enrollment in post-secondary institution; Develop curriculum and conduct workshops/seminars on college and career planning, financial literacy and personal development; Coordinate tutorial services available at the target school, including internal program resources, other VOALA services, and other community services; supervise, monitor, and support Tutors, Instructors, Advisors (et cetera); Take an active role with the participants discipline process, including but not limited to: write ups; verbal warnings; and communication with parent/guardian; Prepare an intervention plan for student s performing at a grade of C and below; Plan and organize college visits and other educational group functions, actively supervise program participants during group activities ensuring the safety of all participants; Refer participants and parents to specific outside resources as needed; Program Operational Functions Enter data to Blumen database keeping track of the student contacts, Tutoring resource schedules (i.e. Success Center hours, etc.; Prepare weekly evaluations and weekly reports; Maintain organized, accurate, and up-to-date files and records on participants documenting and detailing services provided, student progress and outcomes; Observe all tutoring resource(s) activities (Student Tutors, Success Center, Saturday Academy, etc.) to assess quality of instruction and student engagement; Assist in planning, coordinating, supervising, and attending program activities and field trips; Collaborate with other agencies and other VOA programs work as a team member aiding in the efficiency and effectiveness of the program; Report to Project Director and/or Directors employed with the program; ensuring that program objectives are met annually (improved academic performance, competitive scores on entrance exams, improved retention/graduation, completion of post-secondary education), assist with the collection of data for the Annual Performance Report (APR) Additional duties may be assigned ESSENTIAL DUTIES: Academic advising and planning, career awareness and assessment, post-secondary application assistance, college entrance examination information, financial aid advising and application assistance Recruit participants, perform outreach to school and community Develop curriculum and conduct workshops/seminars on college and career planning, financial literacy and personal development Coordinate tutorial services available at the target school and community, observe effectiveness, make referrals as appropriate Plan and supervise group activities and college visits, assist program activities and field trips Engage personally with students, prepare and execute intervention plan for poor academic performance, initiate discipline if needed, involve parents, make referrals to outside resources Maintain Blumen database on participants, and program schedule; prepare and record weekly evaluations, observing student privacy Make regular reports to Director, assist in preparation of Program s Annual Performance Report Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Proof at the time of hire TB clearance within 6 months prior EDUCATION: Bachelor's degree in education, social work, counseling, or related degree from accredited college or university EXPERIENCE: Minimum of 2 years of relevant professional or personal experience working in an educational setting, TRIO Federal program, or similar program with disadvantaged and at-risk students. Experience as a tutor or student teacher, or Personal experience in a TRIO or Upward Bound program can be included in the experience requirement. PREFERRED QUALIFICATIONS: Master's degree in education, social work or counseling from accredited college or university Formal training and/or work experience in programming that improves secondary school retention/graduation rates Experience preparing high school students for admission and financial aid to post-secondary schools Professional or personal experience in overcoming barriers similar to those confronting project participants TRIO experience Bilingual in English and Spanish Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $25.65 - $27 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Under direct supervision of CQI leadership and guidance of the CQI Billing and Records team, the CalAIM Billing Specialist II will be responsible for reviewing, submitting, and tracking claims for VOALA s Health Supportive Services division, consisting of Community Supports (CS) Housing (Housing Tenancy, Housing Deposit, Housing Navigation, and/or Recuperative Care) and Enhanced Care Management (ECM) programs, with the potential of additional CalAIM program inclusion. The role will monitor assigned CS and ECM program claims for errors and flag appropriate parties for billing corrections. The CalAIM Billing Specialist II will track payments and ensure they are posted in the billing portal and accounting systems. This position will work closely with the CQI team, CalAIM Program Leadership, and accounting in order to ensure billing accuracy and timeliness. While they work within the CQI Department, this role is expected to work collaboratively with the CalAIM programs on an ongoing basis by providing support, mentorship and training. This role is responsible for maintaining member confidentiality and information security at all times. DUTIES AND RESPONSIBILITIES The CalAIM Billing Specialist will ensure clean CS Housing and ECM claims are submitted through the billing portal and clearinghouse. Monitor billing errors that could involve issues around data entry for services in queue (i.e. units of services, time start and end time, etc.) and notify responsible parties to make timely corrections. Monitor and review denied claims and resubmit with corrected billing errors. Track all payments and ensure they are posted in the billing portal and all accounting systems. Support, coach, and train CalAIM program staff and team members in billing processes. Maintain and store all billing supportive documentation in designated Information System, as required by State guidelines. Assist in maintaining confidential records of members served. Maintain active accounts in all billing-related and Insurer portals. Conduct program site visits, as assigned by need. Develop, record, and distribute monthly reports, and/or general information, as needed. Support, as needed, with generating CalAIM services in billing portal and submit to designated Program Leadership. Assist leadership in reconciling data, as needed. Interact with accounting to ensure accuracy in billing and payments received. Remain current in updates made by Insurers, the state, and other regulatory bodies to ensure ongoing compliances and upholding best billing practices. Other duties as may be assigned by CQI Leadership. ESSENTIAL DUTIES Submit clean claims in billing portals Monitor and support in correcting billing errors Resubmit denied claims with necessary corrections Track and document claims payments Train and coach CalAIM team members Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate Degree or equivalent combination of education and work experience (2 years of relevant experience / coursework) EXPERIENCE: 1 year of experience with billing. 2 years of experience in Electronic Health Record database operations and/or billing submissions. 1 year of experience in data-driven and/or quality assurance environment. PREFERRED QUALIFICATIONS: Bachelor Degree Medi-Cal billing certificate Medi-Cal billing experience Experience with CalAIM Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Palomar Apartments is a 168-unit residential apartment facility that is designed to facilitate the affordable housing needs of moderate and middle income families. This is a transitional housing property with 1, 2, and 3 bedroom apartments. Palomar Apartments provides a clean, safe, and relaxing environment for families to thrive in. We are looking for a Maintenance I employee to assist in preventative and corrective maintenance to the property under the supervisor of the Community Administrator. ESSENTIAL DUTIES AND RESPONSIBILITES: * Enters occupied apartments to perform necessary work orders, as required. * Performs daily cleaning of property, clubhouse and units, including vacuuming and dusting, as needed. * Completes all duties regarding make-ready/vacant units including repairing and cleaning of appliances, windows, floors, bathroom fixtures, cabinets, light fixtures, entry doors, drapery rods, patio/balcony, etc. * Makes regular inspections of grounds, buildings, plumbing, electrical fixtures, appliances and major equipment such as water heaters, gas lines, etc. * Maintains all painting equipment and supplies to help ensure the property is looking its best at all times. * Advises supervisor of work in progress as well as work that needs to be done. Assists in maintaining inventory of tools, equipment and supplies. * May be responsible for grounds maintenance to include mowing, fertilization and watering of lawn as requested. * Follows company procedures regarding safety and emergencies. * Assist with other projects as assigned by Community Administrator.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $31.40 - $33.05 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Under the supervision of the Quality Assurance Supervisor, the Quality Assurance Coordinator leads a QA team (the Coordinator and assigned Quality Assurance Reviewers) in the review and audit of the assigned programs documentation and database practices related to grant, contract and legal requirements as well as organization policies and initiatives. As directed, performs independent projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. DUTIES AND RESPONSIBILITIES Oversee the Quality Assurance Reviewers performance of the continuous quality improvement procedures with their assigned VOALA Programs: Ensures that Program files are accurate and meet funder requirements (both hard copy and electronic databases) Monitors that selected Program practices meet funder and legal requirements Ensures that identified deficiencies are corrected in support of continuous incremental improvement Strives to have all the QA Team s assigned programs audit ready Know assigned program contracts and their requirements Keep up to date with all assigned program funder requirements by attending workshops and meetings Ensure QA Team includes funder/grant mandatory requirements in internal audits, so Programs are audit ready. Conduct special audits for programs with corrective action plans or otherwise identified by Director of Evaluation and Monitoring. Provide additional support to programs to ensure corrections are made. Provide related training where needed. Review team internal program audit reports. Keep up to date on denied billing, corrective action plans, and other identified problems in order to incorporate these identified issues in following audits. Support programs prior to funder audits and ensure all requirements are in place. Review audit results from funders. Make program visits. Track, resolve, and document continuous quality improvement issues. Support program managers and supporting staff. Communicate with funders to assist before, during, and after funder audits. Meet monthly with assigned Program personnel to provide technical support with regards to data quality management. Special projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. Other duties as may be assigned by Director of Evaluation and QA. ESSENTIAL DUTIES: Conduct continuous quality assurance efforts (QA) in support of assigned programs, helping those programs with data accuracy, ensuring records and procedures meet funder requirements and are ready to pass funder audits. Learn and keep up to date with assigned program grants/contracts, participate in funder-sponsored conferences to maintain currency, update QA Team on any funder required changes. Lead QA Team in special audits of Programs, as directed by Director of Evaluation and QA; review internal audit reports and assist Program efforts to correct deficiencies. Support Programs prior to, during, and subsequent to funder audits; make site visits and visits to funders in support of audit efforts. Meet with assigned Programs monthly to address QA efforts by Programs Special projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor s Degree in social science or related field or 2 years of related experience. EXPERIENCE: 5 years experience in quality assurance or data analysis 3 years experience in database operations/management 1 year experience with nonprofit organizations Seven years of related work experience without a degree PREFERRED QUALIFICATIONS: Working knowledge of Medi-Cal regulations, especially relating to provision of substance abuse treatment Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Volunteers of America Southwest is a federally and stated funded comprehensive early childhood education program with a focus on child development that includes a child's cognitive, physical and social emotional growth and development. The program fosters Family Engagement in all areas of a child's development and provides comprehensive resources to low income families in the areas of health, nutrition and community resources. SUMMARY OF DUTIES: Under the Supervision of the Home Base Coordinator provides an educational program for infants and toddlers consistent with the Volunteers of America Southwest Child Development programs philosophy and goals. Develops and maintains an educational environment conducive to effective learning. Duties: Provides a structured child-focused home visiting that promote parents ability to support the child's cognitive, social, emotional, and physical development. Assist family in establishing and meeting obtainable family goals. Assist in promoting interest in parent and community volunteers. Follows and adheres to Standard Code of Conduct at all times when representing the district as an employee to ensure for the safety and wellbeing of all children. Plans and implements differentiated lesson plans. Using technology accurately maintains and updates required records, assessment data, reports, and contact logs. Ability to use time wisely and manage schedule. Provides parents with necessary skills and support to help them prepare their children for preschool. Assist parents in planning and implementing activities for the Early Head Start home visits. Assists parents in promoting emergent literacy in their children from birth through age 3, including use of research-based strategies to support the development of literacy and language skills for children who are limited English Proficient. Ascertain what health and development services the family receives and working with providers of these services to eliminate gasps in service by offering annual health, vision, hearing, and developmental screening for children from birth to entry into preschool when needed. Serve as a resource for parents in the area of curriculum, parent involvement and community resources in order to help families access resources for all the elements of the Early Head Start program. Implement comprehensive services in the Head Start/Early Head Start program Performance Standards in the areas of education/child development, health, nutrition, and family and community engagement. Conduct a development screening (within 45 days of entry into the program) for each child to identify any concerns about a child's developmental functioning. Administer three (3) ongoing assessments annually. The first to be within the first 60 days of entry into the program. Communicates with parents by holding two (2) conferences in addition to the two (2) home visits, in an effort to discuss the child's individual progress. Plans and implements activities that are developmentally, linguistically, and culturally appropriate, recognizing individual interests, temperaments, languages, cultural backgrounds and learning styles. Equal Opportunity Employer. This employer participates in E-Verify. Applications are accepted online only. Qualifications QUALIFICATIONS, EXPERIENCE & SKILLS: Education: Associate or Bachelor of Arts in the following: Early Childhood Education, Child Development, Human Development, or related field. Process 6 units of Infant/Toddler coursework Process the appropriate California Child Development Teaching Permits, Master Teacher, or Site Supervisor. Experience: At least one year of experience working in an Early Head Start Program, or an infant toddler setting. Previous working experience with families in planning family goals and child educational goals. Bilingual in Spanish preferred. Experience with effective communication, working with parents in a multi-ethnic setting. Knowledge and Skills: Implements Child Development Social Emotional Curriculum. Perform other duties assigned Licenses/Permits/Certifications: First Aid Pediatric CPR Certification Teacher Permit

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

ABOUT US: Volunteers of America Southwest's (VOASW) Healthy Start (HS) program seeks to improve the well-being of mothers who are expecting or have just given birth and their partners through the delivery of individualized case management and care coordination. The HS program assesses the need of all individuals and families enrolled in the program and connects them with services and resources most appropriate for them. Through the delivery of these services, we hope every member can improve their quality of life, establish a support system and develop healthy living choices. The Community Health Worker/Parent Educator is the primary point of contact for Healthy Start enrollees and directly provides care management and care coordination services. Community Health Workers/Parent Educators are responsible for completing comprehensive assessments, establishing care plans, coordinating services and referrals and providing education and parenting support to help improve pregnancy and birth outcomes. CLASSIFICATION SUMMARY: Under the direct supervision of the Program Director, the Community Health Worker/Parent Group Educator will perform data collection through telephone and in-person interviews and data entry for assigned caseload and group facilitation with partner agencies in providing maternal health education to targeted populations under the Healthy Start contract. ESSENTIAL DUTIES AND RESPONSIBILITES: Meet with community agencies which serve the target population in maternal health to identify eligible clients for enrollment and services. Coordinate monthly community sessions with identified partners to ensure target population is provided with essential services, information and referrals as needed or requested. Outreach to no fewer than 25 fathers per year and provide supportive services. Outreach to no fewer than 150 target population as verified by community sign in sheets for educational services. Document and report all groups held including names, addresses, age, pregnancy status, and email/phone contact. Follow up via phone/email to provide requested information and document all interactions. Engage and enroll clients successfully in healthy start program no fewer than 175 per year. Assists clients with identifying and establishing relationships with community support. Provide needed services through referrals and follow up on progress. Update clients' file in Welligent with all contacts made with clients and other service providers regarding clients within 48 hours of contact. Maintain professional relationships with other service providers. Complete additional tasks and reports as requested by supervisor. Qualifications REQUIRED CREDENTIALS, ABILITIES AND EXPERIENCE: Effective group facilitation, community networking and telephone interviewing/customer service work experience. Bachelor's degree desired but may substitute experience for education. Five years direct experience in lieu of bachelor's degree. Valid California driver's license Must have sufficient knowledge and understanding of the substance use disorder population. Equal Opportunity Employer Applications are only accepted online. This employer participates in e-Verify.

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at