Volunteers of America Los Angeles jobs in San Fernando, CA - 191 jobs

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $31.40 - $33.05 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Under the supervision of the Quality Assurance Supervisor, the Quality Assurance Coordinator leads a QA team (the Coordinator and assigned Quality Assurance Reviewers) in the review and audit of the assigned programs' documentation and database practices related to grant, contract and legal requirements as well as organization policies and initiatives. As directed, performs independent projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. DUTIES AND RESPONSIBILITIES Oversee the Quality Assurance Reviewers' performance of the continuous quality improvement procedures with their assigned VOALA Programs: Ensures that Program files are accurate and meet funder requirements (both hard copy and electronic databases) Monitors that selected Program practices meet funder and legal requirements Ensures that identified deficiencies are corrected in support of continuous incremental improvement Strives to have all the QA Team's assigned programs “audit ready” Know assigned program contracts and their requirements Keep up to date with all assigned program funder requirements by attending workshops and meetings Ensure QA Team includes funder/grant mandatory requirements in internal audits, so Programs are audit ready. Conduct special audits for programs with corrective action plans or otherwise identified by Director of Evaluation and Monitoring. Provide additional support to programs to ensure corrections are made. Provide related training where needed. Review team internal program audit reports. Keep up to date on denied billing, corrective action plans, and other identified problems in order to incorporate these identified issues in following audits. Support programs prior to funder audits and ensure all requirements are in place. Review audit results from funders. Make program visits. Track, resolve, and document continuous quality improvement issues. Support program managers and supporting staff. Communicate with funders to assist before, during, and after funder audits. Meet monthly with assigned Program personnel to provide technical support with regards to data quality management. Special projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. Other duties as may be assigned by Director of Evaluation and QA. ESSENTIAL DUTIES: Conduct continuous quality assurance efforts (QA) in support of assigned programs, helping those programs with data accuracy, ensuring records and procedures meet funder requirements and are ready to pass funder audits. Learn and keep up to date with assigned program grants/contracts, participate in funder-sponsored conferences to maintain currency, update QA Team on any funder required changes. Lead QA Team in special audits of Programs, as directed by Director of Evaluation and QA; review internal audit reports and assist Program efforts to correct deficiencies. Support Programs prior to, during, and subsequent to funder audits; make site visits and visits to funders in support of audit efforts. Meet with assigned Programs monthly to address QA efforts by Programs Special projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor's Degree in social science or related field or 2 years of related experience. EXPERIENCE: 5 years' experience in quality assurance or data analysis 3 years' experience in database operations/management 1 year experience with nonprofit organizations Seven years of related work experience without a degree PREFERRED QUALIFICATIONS: Working knowledge of Medi-Cal regulations, especially relating to provision of substance abuse treatment Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $19.01 - $20.01 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Reporting to a Maintenance Supervisor, the Landscaper has responsibility for minor repairs and regular grounds maintenance for the assigned complex. This position requires the ability to work independently and with flexible hours. DUTIES AND RESPONSIBILITIES Maintains assigned grounds, driveways, walk ways, and parking lots in good condition Follows daily maintenance checklist provided by supervisor; Assures tools and supplies are stocked and appropriately secured in maintenance store rooms; maintains cleanliness and order of store rooms Checks grounds for any safety concerns; understands and carries out VOALA, federal and other governmental regulations Cares for lawns by weeding, grubbing, trimming and edging around property Operates power equipment such as power mowers, blowers, and edgers Mix and sprays or spreads fertilizers, herbicides, or insecticides onto grass, shrubs, and trees Remove tree limbs, overgrowth, and other hazards; gather and remove litter and garden debris Ensure outdoor furniture, décor, and lighting is maintained and good working order Other duties as assigned ESSENTIAL DUTIES: Maintains the exterior of assigned buildings, walkways, parking lots, and grounds in good condition, including removing hazardous vegetation, debris and litter Provides lawncare by weeding, grubbing, trimming and edging around property Mix and sprays or spreads fertilizers, herbicides, or insecticides onto grass, shrubs, and trees Keeps tools and stock in good order Cares for outdoor furnishings and lighting Conducts regular inspections of assigned buildings and grounds Drives company vehicle as required for pick up and delivery of supplies Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: High School Diploma or GED EXPERIENCE: Minimum of 1 year of experience in grounds maintenance or landscaping PREFERRED QUALIFICATIONS: Formal training in a Construction Trade specialty (plumbing, electrical, masonry, carpentry, HVAC, etc.) Bilingual (English and Spanish) Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $82,792.50 - $87,150 Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Human Resources People Relations Partner Specialist I will join the HR team in providing the needed employee relations experience necessary to maintain ongoing employee and management employee relations needs as well as project support as VOALA continues its growth. This is a hands-on position that will be primarily involved in front-line interaction with program managers and staff in communications, coaching and relationship building. This is an individual contributor role. DUTIES AND RESPONSIBILITIES Interacting with employees and managers in assigned programs to assist with questions and policy clarification; makes on-site visits to program sites to provide face-to-face HR availability to employees in the work environment Working with program managers to facilitate recruiting and staffing needs Conducting workplace investigations and fielding employee concerns Coaching leaders, managers, and supervisors in policy implementation, performance management, and other HR initiatives Becoming a key part of positioning the HR department as a strategic partner to continuing program and corporate growth and change. Providing training and facilitated workshops in HR Policy, compliance, and best practices in leadership development Is a resource for HR Service team ESSENTIAL DUTIES: Provide employee relations support for assigned programs, answer questions, clarify policy, make on-site visits to provide support in the workplace. Perform workplace interviews and address employee concerns; serve as a liaison between program staff and the HR department. Assist compliance and program audits Perform investigations, written warnings, and documentation of employee relations efforts Review documentation to ensure it is complete and organized Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Valid California driver license and access to dependable transportation with adequate insurance EDUCATION: Bachelor s Degree or equivalent combination of education and work experience (4 years of relevant experience / coursework) EXPERIENCE: Minimum three years of HR work, committed 40% of dedicated time handling employee complaints, grievances, interactive processes, and disciplinary actions. Extensive experience with case managing work in a software program Experience with completing comprehensive reports that can be used in legal matters defense Knowledge of California employment regulations Preferred PHR-CA or SHRM-CP Ability to carry a full case load with a minimum amount of direction PREFERRED QUALIFICATIONS: PHR, SPHR, SHRM SCP, or SHRM-CP Experience with Ulti-Pro a plus Ability to speak and understand Spanish Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $17.78 - $18.72 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Academic Tutor supervises academic tutoring sessions to help program participants develop the skills required to master academic course material in specific subjects such as Math, English, Science, etc. as stated by the Lead Tutor. Provide individual and small group tutoring to students after-school through homework help and/or class material review. The Academic Tutor will also help develop and implement enrichment activities to enhance the participant's academic and social development. Other assistance might include; creating engagement activities and leading math and/or college preparatory workshops. DUTIES AND RESPONSIBILITIES Lead academic tutoring sessions to help participants develop the skills required to master academic material Coordinates daily homework assistance and tutoring program for students Develop lesson plans and tutor in accordance with California Content Standards Assist in the creation of learning activities and other department objectives Complete tutorial log daily and complete monthly reports Monitor the use of tutoring resources (laptops, calculators, books, etc.) during tutoring session Set up materials and prepare the classroom for the day's activities. Keep written logs of students' and observations and progress Communicate with Lead Tutor, Project Advisor, and Director concerning the participants Mentor students about the college experience Present and lead workshops on topics around college/careers/financial literacy/leadership development as needed Monitor and supervise students during field trips when needed Other duties as required and is subject to change at any time ESSENTIAL DUTIES: Coordinates daily homework assistance and tutoring program for students Develop lesson plans and tutor in accordance with California Content Standards Assist in the creation of learning activities and other department objectives Complete tutorial log daily and complete monthly reports Keep written logs of students' and observations and progress Prepares the classroom for the day's activities and programs by setting up materials Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Current college freshman or higher with a mastery of target subject Minimum of 3.0 GPA in area of competency in high school EXPERIENCE: 1 year of tutoring or related experience PREFERRED QUALIFICATIONS: Professional or personal experience in overcoming barriers similar to those confronting the students Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $27.49 - $28.94 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Housing Coordinator is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Conducts community outreach to develop resources to support homeless participants. Part of services team for the program, the Housing Coordinator provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, performs outreach and community engagement events, is able to lead these efforts as required. DUTIES AND RESPONSIBILITIES Identifies and locates housing options suitable for homeless clients and their families, including referral to VOALA shelters as appropriate. Creates and maintains a housing database linking tenants to apartments Communicates with landlords and familiarize them with the program and the unique needs of participants Leads community outreach for program, represents VOALA at meetings of working groups specific to housing the homeless, attends Apartment and Relator Association meetings, develops community partners. Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan Coordinates follow-up services with case management team Performs tasks of Case Manager or Housing Specialist as needed Performs outreach to area homeless, coordinating efforts of community organizations to serve the homeless Additional duties as assigned ESSENTIAL DUTIES: Essential Function 1: Identifies and locates housing options suitable for homeless program participants(Veterans). o Creates and maintains a housing database linking tenants to apartments o Communicates with landlords and familiarize them with the SSVF program. Develops Support system for clients to achieve and keep permantent housing, involving landlords and services available in the community. Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served. Outreach to area homeless Outreach to local community partners, to promote programs and resolve homelessness. Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor s Degree in Social Services or related discipline, OR Equivalent combination of education and work experience (four years) EXPERIENCE: Three years experience working with veterans, people in recovery and / or homelessness individuals PREFERRED QUALIFICATIONS: Bilingual (Spanish) HMIS (homeless database) Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $24.84 - $26.15 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. Continuous Quality Improvement (CQI)- Corporate Serving those who serve others. The Continuous Quality Improvement (CQI) Department supports the programs of VOALA through data collection and validation, identifying, describing, and analyzing strengths and problems and then supporting the Evaluation Department and the Programs as they implement and update best practices. The CQI Department works with all VOALA programs to ensure their hard copy records and electronic databases meet legal and funder requirements, and reviews selected program procedures for compliance with funder requirements and goals. The CQI Department strives to ensure that all VOALA programs are audit-ready . JOB SUMMARY AND PURPOSE The Data Monitor will review data collected for clients accessing various residential programs of VOALA. The following duties may be handled in conjunction with Funder staff, and Program staff where applicable. DUTIES AND RESPONSIBILITIES Review and validate data entries for accuracy, consistency, and completeness across various systems or reports. Identify and correct data discrepancies, errors, or omissions in collaboration with data entry staff or program teams. Ensure compliance with organizational data standards, policies, KPIs, and regulatory requirements. Maintain documentation of data review processes, findings, and corrective actions. Support data quality audits and assist in preparing reports and KPIs for internal and external stakeholders. Collaborate with analysts and program staff to improve data collection tools and workflows. Provide feedback and training to staff on data quality best practices. Monitor data trends and flag potential issues for further investigation. Assist in the development and refinement of data review protocols and checklists. ESSENTIAL DUTIES: Documentation and data entry Review Identify and correct data discrepancies, errors, or omissions in collaboration with data entry staff or program teams. Maintain documentation of data review processes, findings, and corrective actions. Support data quality audits and assist in preparing reports and KPIs for internal and external stakeholders. Collaborate with analysts and program staff to improve data collection tools and workflows. Provide feedback and training to staff on data quality best practices. Monitor data trends and flag potential issues for further investigation. Assist in the development and refinement of data review protocols and checklists. Other duties as required (subject to change based on the needs of the organization). Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate or Bachelor s degree in Data Management, Public Administration, Social Sciences, or a related field. EXPERIENCE: 1-year experience in data review, quality assurance, or administrative support. PREFERRED QUALIFICATIONS: Bachelor's degree preferred Familiarity with HMIS, Adsystech, and/or Clarity programs Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $65208 - $68640 Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Project Coordinator is responsible for meeting the program goals, annually. The Program Goals for the participants served by the Project Coordinator are: Enroll and complete in a rigorous high school program of study Achieve High School graduation Improve academic performance on standardized tests, and competitive scores on college entrance exams Enrollment in post-secondary education Promote college degree attainment in six years The Project Coordinator will ensure the annual enrollment goal of 500 participants is met by January of each year DUTIES AND RESPONSIBILITIES Supervise, evaluate and recommend staff for hire Collect and submit data for the annual preparation and submission of the Annual Performance Report (APR) Monitor and document participant academic progress and ensure a plan of action for improvement Visit target school and maintain contact with school personnel to develop awareness of program services and report participant's progress Develop and implement a summer enrichment program Develop and implement tutoring math program for RSSP participants Responsible for meeting recruitment deadline, the assessment of participant needs, and that each student meets the requirements for enrollment in our ETS Program Ensure the completion of all program forms, and the appropriate documentation of all services Monitor and document participant academic progress and ensure a plan of action for improvement Visit target school and maintain contact with school personnel to develop awareness of program services and report participant progress Ensure the collaboration with other youth programs in the community Maintain accurate program files for participants in the database and file cabinets Develop resource educational materials for project use with seminars and workshops Administer and interpret project assessment inventories for participants Ensure the appropriate number of contacts with participants are made for college preparation, and social/personal development Develop and implement a summer enrichment program Plan and conduct parent workshops Plan and implement college or career tours Ensure that the management of participant case load is continuously being documented to reflect the provision of services Other duties as required ESSENTIAL DUTIES: Responsible for day-to-day Program efforts, providing guidance and supervision for staff, budget oversight, project timelines, and anticipated outcomes; Effectively plans workload of subordinate individuals and programs; budgets, deploys, and organizes resources Recruit participants, perform outreach to school and community Develop curriculum and conduct workshops/seminars on college and career planning, financial literacy and personal development Coordinate tutorial services available at the target school and community, observe effectiveness, make referrals as appropriate Plan and supervise group activities and college visits, assist program activities and field trips Engage personally with students, prepare and execute intervention plan for poor academic performance, initiate discipline if needed, involve parents, make referrals to outside resources Maintain Blumen database on participants, and program schedule; prepare and record weekly evaluations, observing student privacy Make regular reports to Director, assist in preparation of Program's Annual Performance Report Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor's degree required in education, counseling, social work, higher education administration, or an appropriate field related to Project objectives. EXPERIENCE: Minimum of two (2) years of experience assisting with staff supervision; budget management; program development and evaluation, reporting, and compliance with federal regulations. Minimum of four (4) years of experience with federal TRIO programs, academic support programs, or similar programs for disadvantaged low-income 9-12th grade students that are potential first-generation college students. Experience providing academic advising services, academic instruction, tutoring programs, non-cognitive skills, college, career, financial aid, and economic literacy information to an assigned caseload of secondary school students (grades 9-12). Professional or personal experience in overcoming barriers similar to those confronting Project Participants. PREFERRED QUALIFICATIONS: Master's degree in education, social work or counseling from an accredited college or university Formal training and/or work experience in programming that improves secondary school retention/graduation rates Experience preparing high school students for admission and financial aid to post-secondary schools Bilingual in English and Spanish Ability to develop a network with staff at other pre-college programs Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $87086.50 - $91,670 Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Under the supervision of the Senior Program Transitions Manager, the Program Transitions Lead will lead, plan, and execute high-priority, cross-functional projects. Concurrently, this role will provide project management guidance to the start-up and close-out programs, working collaboratively with program leaders to ensure adherence to organizational procedures and successful delivery of outcomes. This individual will serve as a key advocate and champion for project management best practices within the Transition Team, mentoring colleagues and driving the adoption of standardized processes to enhance organizational efficiency and impact. DUTIES AND RESPONSIBILITIES Lead the planning and execution of strategic projects and tasks assigned. Working closely with the CFO, lead special projects as assigned and directed ensuring all projects are completed timely. Develop comprehensive project charters, plans, and budgets for assigned initiatives, and provide regular, clear status reports to the CFO and other executive stakeholders. Mentor and coach team members on project management principles, methodologies, and tools, fostering a culture of project excellence within the department. Working with Senior Program Transitions Manager. provides development plans for team members' professional development. Contribute to the development and refinement of the Transition Team's project management templates, tools, and standard operating procedures ensuring process and procedures meet current organizational needs including contract documentation, focused on continuous quality improvement Work with Program Managers to monitor and ensure program start-up and close-out projects adhere to organizational procedures and meet key deliverables. ESSENTIAL DUTIES Project Leadership Lead the planning, execution, and closure of high-priority, cross-functional projects. Develop comprehensive project charters, plans, and budgets for assigned initiatives. Proactively identify, assess, and mitigate project risks and issues. Provide clear and regular status reports to executive stakeholders. Program Transition Guidance and Oversight Provide project management guidance to Program Managers leading program start-ups and close-outs. Work with program leaders to ensure transition projects adhere to organizational procedures and meet key deliverables. Facilitate communication between program teams and key departments (Finance, IT, HR, etc.) during transitions. Department Development and Team Mentorship Mentor and coach colleagues on project management principles and best practices. Serve as the project management subject matter expert (SME) for the Transition Team. Contribute to the development and refinement of department templates, tools, and standard operating procedures. Other duties as required and is subject to change at any time. Community outreach, Professional development events. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years). EXPERIENCE: 4 years' experience in a social services organization supporting grant/contract development. Minimum of 3 years of direct Staff management experience. Budget Management / Oversight Experience Experience managing programs with over 10 staff, serving clients with multiple modalities PREFERRED QUALIFICATIONS: Master of Social Work or discipline related to Program services PMP (Project Management Professional) or Certified ScrumMaster (CSM) certification is highly desirable. History of working with multiple community partners, existing relationships a major plus. Experience connecting clients to community and government resources. Experience serving the target community (veterans, homeless, at-risk youth, et cetera) Bilingual in English and Spanish. Well informed of organizational priorities and procedures. Knowledge about community resources Experience with project management software (e.g., Microsoft 365, Asana, Jira) is strongly preferred. Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment

Job Description VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $17.70 - $18.63 PER HOUR NUTRITION DEPARTMENT VOALA operates two kitchens in support our programs, providing meals for our participants: JOB SUMMARY AND PURPOSE This position will have the responsibility of preparing all meals and packaging them for delivery to all the program sites and clean up after the food has been prepared. The nutrition aide also maintains food production and follows regulations required by the programs, agency, and State/Federal agencies such as CACFP and Head Start. DUTIES AND RESPONSIBILITIES This position will have the responsibility of preparing all meals and packaging them for delivery to all the program sites and clean up after the food has been prepared. The Nutrition Aide I also maintains food production and follows regulations required by the programs, agency, and State/Federal agencies such as CACFP and Head Start. Prepare, cook and serve breakfast, lunch and dinner, for on-premises dining and delivery to remote sites. Prepare raw food for cooking by washing, peeling, cutting and seasoning; monitor food during cooking process including testing, turning and/or stirring; regulate cooking temperatures of ovens, broilers, grills, and roasters, etc. properly package meals for delivery as required. Maintain food inventory and prepare food supply order; ensure proper food storage temperatures and rotate stored food properly Perform regular kitchen and storage area clean up: sweep/mop floors, wash/scrub sinks, ovens, stove and grill. Maintain highest levels of sanitation as required by local and government regulations. Maintain safe environment at all times in accordance with industry standards and safety regulations Other duties as assigned ESSENTIAL DUTIES: Prepares main dishes, vegetables, deserts and snacks for children ages 1 -11 according to menu, recipes, cacfp regulations, and individual children's needs and instructions. Wash and clean cooking utensils, equipment and maintain a safe and sanitary food service environment. Order food supplies and manage the storage of items according to established procedures. Maintain an inventory and record of food service items including quantities and specifications Attend meetings and trainings as designated by agency and/or as deemed necessary by Supervisor. Monitor Food allergies Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Must be able to read and write legibly in English and have general knowledge of current health and nutrition concepts. First Aid/CPR certified Food handler certification EXPERIENCE: On the job training provided PREFERRED QUALIFICATIONS: High School Diploma Certifications in public health, Nutrition education, Food safety, or related field. Work experience in Head Start/Early Head Start programs. Knowledge of CA driving laws. Knowledge of nutrition practices and allergy restrictions/food substitutions. Bilingual English/Spanish or other language i.e. Armenian or Farsi. Perform other duties as assigned. Works well in a team and independently. Promotes nutrition curriculum, activities, and initiatives. Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing programs as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $20.03 - $21.08 PER HOUR BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. HEAD START/EARLY HEAD START Through our Head Start and Early Head Start programs, we work with children (ages 0 - 5) and their families to provide the skills, confidence and stable home life necessary for a smooth transition into kindergarten and beyond. Children also receive a broad array of health services including screenings and referrals, maintenance of immunization schedules, nutrition assessments and follow-ups, mental health assessments as part of initial screenings, and determination if any developmental or physical delays are present. Children receive health and dental services and have access to ongoing and acute and routine health and dental care. Enrolled children receive healthy meals, along with an assessment of their nutritional needs and the necessary follow-ups. Nutrition education is available for parents and incorporated into daily classroom activities for the children. Cities served include: Carson, Commerce, Compton, Culver City, Del Rey, East Los Angeles, El Segundo, Harbor City, Hawthorne, South Central Los Angeles, Lomita, Lynwood, Mar Vista, Newhall, North Hollywood, Pacoima, Palms, Paramount, Rancho Palos Verdes, San Fernando, San Pedro, Santa Clarita, Shadow Hills, South Central Los Angeles, South LA, Studio City, Sun Valley, Sunland, Sylmar, Torrance, Tujunga, Val Verde, Valencia, Valley Village, Wilmington. JOB SUMMARY AND PURPOSE The Head Start Teacher Aide is a critical member of the team and will be employed at school sites on a daily basis, serving staff, children and volunteers and representing the company. Must ensure all health, safety, and nutrition guidelines are followed. Specific duties include: Must provide excellent customer service providing meals to children, serving school customers in a professional, courteous and helpful manner. Prepare meals and replenish food items when needed during meal time. Communicates with central kitchen, Site Supervisor, and teaching teams on menu changes, allergies, and food counts to ensure accurate quantities and paperwork. Monitor food allergies and alerts kitchen and site staff of any concerns. Post monthly menus and change it when necessary Assist the classrooms and teachers with meal time Maintain sanitation and disinfecting practices at all times when washing dishes, cleaning, and storing, and ensures that no cross contamination occurs. Must sanitize and restock kitchen and materials, do inventory and order supplies/food as applicable. Helps provide a physical environment consistent with state and local licensing requirements and the health and safety needs of the children. Ensure site staff and parent volunteers follow CACFP rules and regulations, monitors allergies and informs site staff and kitchen of any concerns. Other duties as may be required to fulfill program mission ESSENTIAL DUTIES: Serves children during mealtimes, assists Teachers and classrooms. Communicates with central kitchen, posting menus, tracking food allergies in children and alerting staff of any concerns Maintain sanitation and disinfecting practices, preventing cross-contamination Restock kitchen and materials Work to keep physical environment consistent with state and local licensing requirements and the health and safety needs of the children. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Proof at the time of hire TB clearance within 6 months prior Annual Influenza vaccination (between Nov. 1st - Mar. 31st) Pertussis (whooping cough) and measles immunization Health screening at the time of employment Requires ability to interact with children in a busy environment including, but not limited to: Able to lift up to 50 lbs. Frequently kneel and squat Ability to move quickly EDUCATION: High School Diploma/GED and certification of 12 ECE/CD units or Enrolled in, or completed apprenticeship certification. PREFERRED QUALIFICATIONS: 24 units in ECE or CD, including 3 units of infant/toddler for EHS. Assistant Teacher Permit or higher. Food handler certificate Certifications in public health, Nutrition education, Food safety, or related field Work experience in Head Start/Early Head Start programs Promotes nutrition curriculum, activities and initiatives Bilingual English/Spanish or other language i.e. Armenian or Farsi. Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $25.65 - $27 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Under direct supervision of CQI leadership and guidance of the CQI Billing and Records team, the CalAIM Billing Specialist II will be responsible for reviewing, submitting, and tracking claims for VOALA s Health Supportive Services division, consisting of Community Supports (CS) Housing (Housing Tenancy, Housing Deposit, Housing Navigation, and/or Recuperative Care) and Enhanced Care Management (ECM) programs, with the potential of additional CalAIM program inclusion. The role will monitor assigned CS and ECM program claims for errors and flag appropriate parties for billing corrections. The CalAIM Billing Specialist II will track payments and ensure they are posted in the billing portal and accounting systems. This position will work closely with the CQI team, CalAIM Program Leadership, and accounting in order to ensure billing accuracy and timeliness. While they work within the CQI Department, this role is expected to work collaboratively with the CalAIM programs on an ongoing basis by providing support, mentorship and training. This role is responsible for maintaining member confidentiality and information security at all times. DUTIES AND RESPONSIBILITIES The CalAIM Billing Specialist will ensure clean CS Housing and ECM claims are submitted through the billing portal and clearinghouse. Monitor billing errors that could involve issues around data entry for services in queue (i.e. units of services, time start and end time, etc.) and notify responsible parties to make timely corrections. Monitor and review denied claims and resubmit with corrected billing errors. Track all payments and ensure they are posted in the billing portal and all accounting systems. Support, coach, and train CalAIM program staff and team members in billing processes. Maintain and store all billing supportive documentation in designated Information System, as required by State guidelines. Assist in maintaining confidential records of members served. Maintain active accounts in all billing-related and Insurer portals. Conduct program site visits, as assigned by need. Develop, record, and distribute monthly reports, and/or general information, as needed. Support, as needed, with generating CalAIM services in billing portal and submit to designated Program Leadership. Assist leadership in reconciling data, as needed. Interact with accounting to ensure accuracy in billing and payments received. Remain current in updates made by Insurers, the state, and other regulatory bodies to ensure ongoing compliances and upholding best billing practices. Other duties as may be assigned by CQI Leadership. ESSENTIAL DUTIES Submit clean claims in billing portals Monitor and support in correcting billing errors Resubmit denied claims with necessary corrections Track and document claims payments Train and coach CalAIM team members Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Associate Degree or equivalent combination of education and work experience (2 years of relevant experience / coursework) EXPERIENCE: 1 year of experience with billing. 2 years of experience in Electronic Health Record database operations and/or billing submissions. 1 year of experience in data-driven and/or quality assurance environment. PREFERRED QUALIFICATIONS: Bachelor Degree Medi-Cal billing certificate Medi-Cal billing experience Experience with CalAIM Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $25.94 - $27.30 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Project Advisor is responsible for preparing participants for high school graduation and post-secondary education. The services and activities performed by the Project Advisor will enhance motivation and improve graduation rates, including coordination of tutorial services, college and career advising, academic achievement monitoring, college and career tours. DUTIES AND RESPONSIBILITIES Student Support Functions Recruit, select, enroll, and advise students at an assigned High School; conduct outreach to students and community; Provide participants at the target school with academic advising and planning, career awareness and assessment, post-secondary option information and application assistance, college entrance examination information, financial aid advising and application assistance to ensure successful graduation from secondary school and enrollment in post-secondary institution; Develop curriculum and conduct workshops/seminars on college and career planning, financial literacy and personal development; Coordinate tutorial services available at the target school, including internal program resources, other VOALA services, and other community services; supervise, monitor, and support Tutors, Instructors, Advisors (et cetera); Take an active role with the participants discipline process, including but not limited to: write ups; verbal warnings; and communication with parent/guardian; Prepare an intervention plan for student s performing at a grade of C and below; Plan and organize college visits and other educational group functions, actively supervise program participants during group activities ensuring the safety of all participants; Refer participants and parents to specific outside resources as needed; Program Operational Functions Enter data to Blumen database keeping track of the student contacts, Tutoring resource schedules (i.e. Success Center hours, etc.; Prepare weekly evaluations and weekly reports; Maintain organized, accurate, and up-to-date files and records on participants documenting and detailing services provided, student progress and outcomes; Observe all tutoring resource(s) activities (Student Tutors, Success Center, Saturday Academy, etc.) to assess quality of instruction and student engagement; Assist in planning, coordinating, supervising, and attending program activities and field trips; Collaborate with other agencies and other VOA programs work as a team member aiding in the efficiency and effectiveness of the program; Report to Project Director and/or Directors employed with the program; ensuring that program objectives are met annually (improved academic performance, competitive scores on entrance exams, improved retention/graduation, completion of post-secondary education), assist with the collection of data for the Annual Performance Report (APR) Additional duties may be assigned ESSENTIAL DUTIES: Academic advising and planning, career awareness and assessment, post-secondary application assistance, college entrance examination information, financial aid advising and application assistance Recruit participants, perform outreach to school and community Develop curriculum and conduct workshops/seminars on college and career planning, financial literacy and personal development Coordinate tutorial services available at the target school and community, observe effectiveness, make referrals as appropriate Plan and supervise group activities and college visits, assist program activities and field trips Engage personally with students, prepare and execute intervention plan for poor academic performance, initiate discipline if needed, involve parents, make referrals to outside resources Maintain Blumen database on participants, and program schedule; prepare and record weekly evaluations, observing student privacy Make regular reports to Director, assist in preparation of Program s Annual Performance Report Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Proof at the time of hire TB clearance within 6 months prior EDUCATION: Bachelor's degree in education, social work, counseling, or related degree from accredited college or university EXPERIENCE: Minimum of 2 years of relevant professional or personal experience working in an educational setting, TRIO Federal program, or similar program with disadvantaged and at-risk students. Experience as a tutor or student teacher, or Personal experience in a TRIO or Upward Bound program can be included in the experience requirement. PREFERRED QUALIFICATIONS: Master's degree in education, social work or counseling from accredited college or university Formal training and/or work experience in programming that improves secondary school retention/graduation rates Experience preparing high school students for admission and financial aid to post-secondary schools Professional or personal experience in overcoming barriers similar to those confronting project participants TRIO experience Bilingual in English and Spanish Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Job Description VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing programs as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $24.40 - $25.68 PER HOUR BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. HEAD START/EARLY HEAD START Through our Head Start and Early Head Start programs, we work with children (ages 0 - 5) and their families to provide the skills, confidence and stable home life necessary for a smooth transition into kindergarten and beyond. Children also receive a broad array of health services including screenings and referrals, maintenance of immunization schedules, nutrition assessments and follow-ups, mental health assessments as part of initial screenings, and determination if any developmental or physical delays are present. Children receive health and dental services and have access to ongoing and acute and routine health and dental care. Enrolled children receive healthy meals, along with an assessment of their nutritional needs and the necessary follow-ups. Nutrition education is available for parents and incorporated into daily classroom activities for the children. Cities served include: Carson, Commerce, Compton, Culver City, Del Rey, East Los Angeles, El Segundo, Harbor City, Hawthorne, South Central Los Angeles, Lomita, Lynwood, Mar Vista, Newhall, North Hollywood, Pacoima, Palms, Paramount, Rancho Palos Verdes, San Fernando, San Pedro, Santa Clarita, Shadow Hills, South Central Los Angeles, South LA, Studio City, Sun Valley, Sunland, Sylmar, Torrance, Tujunga, Val Verde, Valencia, Valley Village, Wilmington. JOB SUMMARY AND PURPOSE The Early Head Start Home Visitor identifies, recruits and enrolls families for participation in the HS Program, then regularly meets with enrolled families to identify challenges and needs they face. The Early Head Start Home Visitors foster the view and practice in parents that they are their child's first teacher and reinforce this concept with developmentally appropriate activities; works with parent to establish a Family Partnership Agreement and assists them in attaining established goals. Specific Duties Include: Works with a caseload of twelve (12) families and up to 14 children by going to the family home every week for at least ninety (90) minutes per family per week; Consults with families and staff in identifying a family's or child's challenges/needs; explores solutions; Works with parents in weekly home visits to develop activities that are developmentally appropriate, family focused and engaging. Conducts ongoing observations, screenings and assessments to develop goals that relate to the child's individual growth and development. Collaborate with various social services, ensuring parent involvement, to obtain nutrition, health, mental health services, and/or disability assistance to better support child/family. Maintain children's records; submit accurate monthly paperwork and reports on a timely basis Plans, participates, and creates an environment that is developmentally appropriate and implements socializations twice a month; Works with parent to establish a Family Partnership Agreement and assists them in attaining established goals; Fosters the view and practice in parents that they are their child's first teacher and reinforce this concept with practical suggestions; Acts as a liaison and advocate between community resources and HS families; Helps families as necessary to arrange and keep medical and dental appointments as required by HS. Other duties as may be required to fulfill program mission ESSENTIAL DUTIES: Identifies, recruits and enrolls families for participation in the HS Program Consults with families and staff in identifying a family's or child's challenges/needs; explores solutions Meets families by going to the family home every week for at least ninety (90) minutes per family per week, develops weekly activities that are developmentally appropriate, family focused and engaging. Performs ongoing observations, screenings and assessments to develop and review child's goals Collaborate with various services; such as parent involvement, social services, nutrition, health, mental health services, and/or disabilities to better support child/family. Acts as a liaison and advocate between community resources and HS families. Helps families as necessary to arrange and keep medical and dental appointments as required by HS. Plans, participates, and creates an environment that is developmentally appropriate and implements socializations twice a month Maintain children's records; submit accurate monthly paperwork and reports on a timely basis Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Proof at the time of hire TB clearance within 6 months' prior Annual Influenza vaccination (between Nov. 1st - Mar. 31st) Pertussis (whooping cough) and measles immunization Health screening at the time of employment Requires ability to interact with children in a busy environment including, but not limited to: Able to lift up to 50 lbs. Frequently kneel and squat Ability to move quickly In order to make home visits and travel to different school sites, offices, etc., must have access to an automobile with adequate insurance coverage and a valid California driver's license, or have means to other easily accessible transportation EDUCATION: AA in Early Childhood Education/Child Development or related field. 24 CD units including, 6 units of infant/toddler. (At least 3 units Infant/Toddler required at hire and 6 units within a year of hire) EXPERIENCE: Child Development field work. PREFERRED QUALIFICATIONS: BA in ECE/CD or related field. 1-year experience in home visiting. Knowledge of Head Start performance standards. Growing great kid's curriculum. Bilingual English and Spanish (written and verbal) ESSENTIALS JOB FUNCTIONS: Identifies, recruits and enrolls families for participation in the HS Program Consults with families and staff in identifying a family's or child's challenges/needs; explores solutions Meets families by going to the family home every week for at least ninety (90) minutes per family per week, develops weekly activities that are developmentally appropriate, family focused and engaging Performs ongoing observations, screenings and assessments to develop and review child's goals Collaborate with various services; such as parent involvement, social services, nutrition, health, mental health services, and/or disabilities to better support child/family. Acts as a liaison and advocate between community resources and HS families. Helps families as necessary to arrange and keep medical and dental appointments as required by HS. Plans, participates, and creates an environment that is developmentally appropriate and implements socializations twice a month Maintain children's records; submit accurate monthly paperwork and reports on a timely basis Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $31.40 - $33.05 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Under the supervision of the Quality Assurance Supervisor, the Quality Assurance Coordinator leads a QA team (the Coordinator and assigned Quality Assurance Reviewers) in the review and audit of the assigned programs documentation and database practices related to grant, contract and legal requirements as well as organization policies and initiatives. As directed, performs independent projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. DUTIES AND RESPONSIBILITIES Oversee the Quality Assurance Reviewers performance of the continuous quality improvement procedures with their assigned VOALA Programs: Ensures that Program files are accurate and meet funder requirements (both hard copy and electronic databases) Monitors that selected Program practices meet funder and legal requirements Ensures that identified deficiencies are corrected in support of continuous incremental improvement Strives to have all the QA Team s assigned programs audit ready Know assigned program contracts and their requirements Keep up to date with all assigned program funder requirements by attending workshops and meetings Ensure QA Team includes funder/grant mandatory requirements in internal audits, so Programs are audit ready. Conduct special audits for programs with corrective action plans or otherwise identified by Director of Evaluation and Monitoring. Provide additional support to programs to ensure corrections are made. Provide related training where needed. Review team internal program audit reports. Keep up to date on denied billing, corrective action plans, and other identified problems in order to incorporate these identified issues in following audits. Support programs prior to funder audits and ensure all requirements are in place. Review audit results from funders. Make program visits. Track, resolve, and document continuous quality improvement issues. Support program managers and supporting staff. Communicate with funders to assist before, during, and after funder audits. Meet monthly with assigned Program personnel to provide technical support with regards to data quality management. Special projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. Other duties as may be assigned by Director of Evaluation and QA. ESSENTIAL DUTIES: Conduct continuous quality assurance efforts (QA) in support of assigned programs, helping those programs with data accuracy, ensuring records and procedures meet funder requirements and are ready to pass funder audits. Learn and keep up to date with assigned program grants/contracts, participate in funder-sponsored conferences to maintain currency, update QA Team on any funder required changes. Lead QA Team in special audits of Programs, as directed by Director of Evaluation and QA; review internal audit reports and assist Program efforts to correct deficiencies. Support Programs prior to, during, and subsequent to funder audits; make site visits and visits to funders in support of audit efforts. Meet with assigned Programs monthly to address QA efforts by Programs Special projects supporting CAPS, department tasks / training, tool development, communication with PMs, and support to CQI leadership. Other duties as required and is subject to change at any time. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor s Degree in social science or related field or 2 years of related experience. EXPERIENCE: 5 years experience in quality assurance or data analysis 3 years experience in database operations/management 1 year experience with nonprofit organizations Seven years of related work experience without a degree PREFERRED QUALIFICATIONS: Working knowledge of Medi-Cal regulations, especially relating to provision of substance abuse treatment Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $19.02 - $20.02 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred. DUTIES AND RESPONSIBILITIES Shelter Security SHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises. BAG & PERSON SCREENING: Monitors search all participants person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened. Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed. SHELTER SAFETY: While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment. Know location of fire exits, be prepared to assist participants in case of any emergency. Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required. Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons. ASSET PROTECTION: As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter s assets. Report all suspicious events to direct supervisor. Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons. ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected Put clients /participants needs first. CLIENT/PARTICIPANT SUPPORT: Answer telephones and take messages for clients and staff, monitor doors and greet visitors. Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events. DRIVING TASKS (for licensed Monitors) Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilities Assists passengers in securing wheelchairs, car seats and other mobility devices Ensures safety of passengers, operates vehicle in safe manner at all times Maintains trip records as well as mileage and gasoline usage records Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairs Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Current TB screening and Immunization Records (within 5 days of hire) Copy of Current Professional License (if applicable) Current BLS Certification (within 15 days of hire) Completion of all required trainings (within 30 days of hire) EDUCATION: Within 30 days of hire, must successfully complete VOALA safety training. PREFERRED QUALIFICATIONS: High School Diploma or GED Current California driver s license and clean driving record, demonstrated Knowledge of CA driving laws. Valid Driver s license Database familiarity Clean driving record to be insurable by VOALA insurance Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $87086.50 - $91,670 Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE Under the supervision of the Senior Program Transitions Manager, the Program Transitions Lead will lead, plan, and execute high-priority, cross-functional projects. Concurrently, this role will provide project management guidance to the start-up and close-out programs, working collaboratively with program leaders to ensure adherence to organizational procedures and successful delivery of outcomes. This individual will serve as a key advocate and champion for project management best practices within the Transition Team, mentoring colleagues and driving the adoption of standardized processes to enhance organizational efficiency and impact. DUTIES AND RESPONSIBILITIES Lead the planning and execution of strategic projects and tasks assigned. Working closely with the CFO, lead special projects as assigned and directed ensuring all projects are completed timely. Develop comprehensive project charters, plans, and budgets for assigned initiatives, and provide regular, clear status reports to the CFO and other executive stakeholders. Mentor and coach team members on project management principles, methodologies, and tools, fostering a culture of project excellence within the department. Working with Senior Program Transitions Manager. provides development plans for team members professional development. Contribute to the development and refinement of the Transition Team's project management templates, tools, and standard operating procedures ensuring process and procedures meet current organizational needs including contract documentation, focused on continuous quality improvement Work with Program Managers to monitor and ensure program start-up and close-out projects adhere to organizational procedures and meet key deliverables. ESSENTIAL DUTIES Project Leadership Lead the planning, execution, and closure of high-priority, cross-functional projects. Develop comprehensive project charters, plans, and budgets for assigned initiatives. Proactively identify, assess, and mitigate project risks and issues. Provide clear and regular status reports to executive stakeholders. Program Transition Guidance and Oversight Provide project management guidance to Program Managers leading program start-ups and close-outs. Work with program leaders to ensure transition projects adhere to organizational procedures and meet key deliverables. Facilitate communication between program teams and key departments (Finance, IT, HR, etc.) during transitions. Department Development and Team Mentorship Mentor and coach colleagues on project management principles and best practices. Serve as the project management subject matter expert (SME) for the Transition Team. Contribute to the development and refinement of department templates, tools, and standard operating procedures. Other duties as required and is subject to change at any time. Community outreach, Professional development events. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years). EXPERIENCE: 4 years experience in a social services organization supporting grant/contract development. Minimum of 3 years of direct Staff management experience. Budget Management / Oversight Experience Experience managing programs with over 10 staff, serving clients with multiple modalities PREFERRED QUALIFICATIONS: Master of Social Work or discipline related to Program services PMP (Project Management Professional) or Certified ScrumMaster (CSM) certification is highly desirable. History of working with multiple community partners, existing relationships a major plus. Experience connecting clients to community and government resources. Experience serving the target community (veterans, homeless, at-risk youth, et cetera) Bilingual in English and Spanish. Well informed of organizational priorities and procedures. Knowledge about community resources Experience with project management software (e.g., Microsoft 365, Asana, Jira) is strongly preferred. Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $17.70 - $18.63 PER HOUR BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. NUTRITION DEPARTMENT VOALA operates two kitchens in support our programs, providing meals for our participants: JOB SUMMARY AND PURPOSE This position will have the responsibility of preparing all meals and packaging them for delivery to all the program sites and clean up after the food has been prepared. The nutrition aide also maintains food production and follows regulations required by the programs, agency, and State/Federal agencies such as CACFP and Head Start. DUTIES AND RESPONSIBILITIES This position will have the responsibility of preparing all meals and packaging them for delivery to all the program sites and clean up after the food has been prepared. The Nutrition Aide I also maintains food production and follows regulations required by the programs, agency, and State/Federal agencies such as CACFP and Head Start. Prepare, cook and serve breakfast, lunch and dinner, for on-premises dining and delivery to remote sites. Prepare raw food for cooking by washing, peeling, cutting and seasoning; monitor food during cooking process including testing, turning and/or stirring; regulate cooking temperatures of ovens, broilers, grills, and roasters, etc. properly package meals for delivery as required. Maintain food inventory and prepare food supply order; ensure proper food storage temperatures and rotate stored food properly Perform regular kitchen and storage area clean up: sweep/mop floors, wash/scrub sinks, ovens, stove and grill. Maintain highest levels of sanitation as required by local and government regulations. Maintain safe environment at all times in accordance with industry standards and safety regulations Other duties as assigned ESSENTIAL DUTIES: Prepares main dishes, vegetables, deserts and snacks for children ages 1 -11 according to menu, recipes, cacfp regulations, and individual children's needs and instructions. Wash and clean cooking utensils, equipment and maintain a safe and sanitary food service environment. Order food supplies and manage the storage of items according to established procedures. Maintain an inventory and record of food service items including quantities and specifications Attend meetings and trainings as designated by agency and/or as deemed necessary by Supervisor. Monitor Food allergies Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications Proof at the time of hire TB clearance within 6 months prior Annual Influenza vaccination (between Nov. 1st - Mar. 31st) Pertussis (whooping cough) and measles immunization Health screening at the time of employment Requires ability to interact with children in a busy environment including, but not limited to: Able to lift up to 50 lbs. Frequently kneel and squat Ability to move quickly EDUCATION: Must be able to read and write legibly in English and have general knowledge of current health and nutrition concepts. First Aid/CPR certified Food handler certification EXPERIENCE: On the job training provided PREFERRED QUALIFICATIONS: High School Diploma Certifications in public health, Nutrition education, Food safety, or related field. Work experience in Head Start/Early Head Start programs. Knowledge of CA driving laws. Knowledge of nutrition practices and allergy restrictions/food substitutions. Bilingual English/Spanish or other language i.e. Armenian or Farsi. Perform other duties as assigned. Works well in a team and independently. Promotes nutrition curriculum, activities, and initiatives. Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $24.86 - $26.17 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required. DUTIES AND RESPONSIBILITIES * Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate. * Creates and maintains a housing database linking tenants to apartments * Communicates with landlords and familiarize them with the program and the unique needs of participants * Conducts habitability and lead-based paint inspections of housing options as needed * Works directly (One on One) with landlords on behalf of clients and program * Develops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as needed * Facilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential eviction * As a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participants * Assists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service Plan * Coordinates follow-up services with case management team * Additional duties as assigned * Other duties as required ESSENTIAL DUTIES: * Identifies and locates housing options suitable for homeless program participants. * Creates and maintains a housing database linking tenants to apartments * Communicates with landlords and familiarize them with the program * Works one-on-one with landlords to help clients, and represent program * Develops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community. * Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needs * Participates in Community engagement and outreach efforts * Other duties as required and may be subject to change Qualifications REQUIREMENTS: * Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications * Background Investigation * Verification of educational degrees and previous employment * Clearance of: * General Services Administrations List of Parties Excluded from Federal Programs * HHS/OIG List of Excluded Individuals/Entities * Tuberculosis testing within five days of employment start date EDUCATION: * Bachelors Degree in Social Services or related discipline, Or * Equivalent combination of education and work experience (four years) EXPERIENCE: * Two years of general experience in case management, including helping homeless individuals navigate Los Angeles affordable and subsidized housing system. PREFERRED QUALIFICATIONS: * Bilingual (Spanish) * HMIS (homeless database) Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at ************** PAY RATE: $65208 - $68640 Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Project Coordinator is responsible for meeting the program goals, annually. The Program Goals for the participants served by the Project Coordinator are: Enroll and complete in a rigorous high school program of study Achieve High School graduation Improve academic performance on standardized tests, and competitive scores on college entrance exams Enrollment in post-secondary education Promote college degree attainment in six years The Project Coordinator will ensure the annual enrollment goal of 500 participants is met by January of each year DUTIES AND RESPONSIBILITIES Supervise, evaluate and recommend staff for hire Collect and submit data for the annual preparation and submission of the Annual Performance Report (APR) Monitor and document participant academic progress and ensure a plan of action for improvement Visit target school and maintain contact with school personnel to develop awareness of program services and report participant s progress Develop and implement a summer enrichment program Develop and implement tutoring math program for RSSP participants Responsible for meeting recruitment deadline, the assessment of participant needs, and that each student meets the requirements for enrollment in our ETS Program Ensure the completion of all program forms, and the appropriate documentation of all services Monitor and document participant academic progress and ensure a plan of action for improvement Visit target school and maintain contact with school personnel to develop awareness of program services and report participant progress Ensure the collaboration with other youth programs in the community Maintain accurate program files for participants in the database and file cabinets Develop resource educational materials for project use with seminars and workshops Administer and interpret project assessment inventories for participants Ensure the appropriate number of contacts with participants are made for college preparation, and social/personal development Develop and implement a summer enrichment program Plan and conduct parent workshops Plan and implement college or career tours Ensure that the management of participant case load is continuously being documented to reflect the provision of services Other duties as required ESSENTIAL DUTIES: Responsible for day-to-day Program efforts, providing guidance and supervision for staff, budget oversight, project timelines, and anticipated outcomes; Effectively plans workload of subordinate individuals and programs; budgets, deploys, and organizes resources Recruit participants, perform outreach to school and community Develop curriculum and conduct workshops/seminars on college and career planning, financial literacy and personal development Coordinate tutorial services available at the target school and community, observe effectiveness, make referrals as appropriate Plan and supervise group activities and college visits, assist program activities and field trips Engage personally with students, prepare and execute intervention plan for poor academic performance, initiate discipline if needed, involve parents, make referrals to outside resources Maintain Blumen database on participants, and program schedule; prepare and record weekly evaluations, observing student privacy Make regular reports to Director, assist in preparation of Program s Annual Performance Report Other duties as required and may be subject to change Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: Bachelor s degree required in education, counseling, social work, higher education administration, or an appropriate field related to Project objectives. EXPERIENCE: Minimum of two (2) years of experience assisting with staff supervision; budget management; program development and evaluation, reporting, and compliance with federal regulations. Minimum of four (4) years of experience with federal TRIO programs, academic support programs, or similar programs for disadvantaged low-income 9-12th grade students that are potential first-generation college students. Experience providing academic advising services, academic instruction, tutoring programs, non-cognitive skills, college, career, financial aid, and economic literacy information to an assigned caseload of secondary school students (grades 9-12). Professional or personal experience in overcoming barriers similar to those confronting Project Participants. PREFERRED QUALIFICATIONS: Master's degree in education, social work or counseling from an accredited college or university Formal training and/or work experience in programming that improves secondary school retention/graduation rates Experience preparing high school students for admission and financial aid to post-secondary schools Bilingual in English and Spanish Ability to develop a network with staff at other pre-college programs Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment